---
description: ¿Qué piensan los usuarios de Matrix42 Enterprise Service Management? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Matrix42 Enterprise Service Management.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Matrix42 Enterprise Service Management - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de service desk](/directory/31027/service-desk/software) > [Matrix42 Enterprise Service Management](/software/1021875/matrix42-service-management) > [Alternativas a Matrix42 Enterprise Service Management](https://www.capterra.es/alternatives/1021875/matrix42-service-management)

# Alternativas a Matrix42 Enterprise Service Management

Canonical: https://www.capterra.es/alternatives/1021875/matrix42-service-management

> Explorar las mejores alternativas a Matrix42 Enterprise Service Management. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshservice** — 4.5/5 (685 reviews) — (Servicio de asistencia gamificado + administración de activos) - complicaciones = Freshservice. ¡Además, el centro de atención también está preparado para ITIL\!
   - [Ver perfil](https://www.capterra.es/software/132997/freshservice)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/132997/1021875/freshservice/vs/matrix42-service-management)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.es/software/138769/jira-service-management)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/138769/1021875/jira-service-management/vs/matrix42-service-management)
3. **BOSSDesk** — 4.6/5 (139 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
   - [Ver perfil](https://www.capterra.es/software/144825/boss-solutions)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/144825/1021875/boss-solutions/vs/matrix42-service-management)
4. **HaloITSM** — 4.7/5 (43 reviews) — HaloITSM reúne todo lo necesario para asistencia de TI en una solución centralizada.
   - [Ver perfil](https://www.capterra.es/software/200140/haloitsm)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/200140/1021875/haloitsm/vs/matrix42-service-management)
5. **Deepser** — 4.6/5 (56 reviews) — Deepser es un Service Desk desarrollado para optimizar la gestión de solicitudes de soporte, procesos organizativos y actividades.
   - [Ver perfil](https://www.capterra.es/software/178946/deepser)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/178946/1021875/deepser/vs/matrix42-service-management)
6. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Logra resolver tickets más rápidamente y evita perder tiempo repitiendo la misma tarea con el centro de atención más valorado y con mejor calificación.
   - [Ver perfil](https://www.capterra.es/software/129478/solarwinds-service-desk)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/129478/1021875/solarwinds-service-desk/vs/matrix42-service-management)
7. **TOPdesk** — 4.4/5 (110 reviews) — Software de gestión de servicios con panel de KPI y alineado con ITIL que ayuda a supervisar la carga de trabajo de cada empleado y asignar tareas de manera eficiente.
   - [Ver perfil](https://www.capterra.es/software/127562/topdesk)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/127562/1021875/topdesk/vs/matrix42-service-management)
8. **Motadata ServiceOps** — 4.6/5 (50 reviews) — Una plataforma que extrae información empresarial mediante el procesamiento en tiempo real, la correlación y la visualización inteligente de los datos de TI.
   - [Ver perfil](https://www.capterra.es/software/153905/motadata)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/153905/1021875/motadata/vs/matrix42-service-management)
9. **ChangeGear** — 4.0/5 (51 reviews) — El software ChangeGear de SunView ofrece ITSM de nivel empresarial que es rápido de implementar, fácil de configurar y menos costoso de mantener.
   - [Ver perfil](https://www.capterra.es/software/146239/changegear-itsm)
   - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/146239/1021875/changegear-itsm/vs/matrix42-service-management)
10. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator es una solución del mundo real diseñada para clientes del mundo real, construida por personas de TI del mundo real como tú.
    - [Ver perfil](https://www.capterra.es/software/108129/alloy-navigator)
    - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/108129/1021875/alloy-navigator/vs/matrix42-service-management)
11. **Virima** — 4.6/5 (15 reviews) — Virima resuelve tus problemas de gestión de servicios y activos de TI más difíciles. Ninguna otra plataforma ofrece estas características, flexibilidad y valor.
    - [Ver perfil](https://www.capterra.es/software/178220/virima)
    - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/178220/1021875/virima/vs/matrix42-service-management)
12. **Vivantio** — 4.3/5 (178 reviews) — Vivantio, built on ITIL4, offers robust asset tracking, automated IT workflows, a centralized knowledge base, and self-service portals.
    - [Ver perfil](https://www.capterra.es/software/132880/vivantio)
    - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/132880/1021875/vivantio/vs/matrix42-service-management)
13. **ManageEngine ServiceDesk Plus MSP** — 4.0/5 (5 reviews) — ServiceDesk Plus MSP es un centro de atención listo para ITIL, destinado a proveedores de gestión de servicios con funciones basadas en las mejores prácticas de ITSM.
    - [Ver perfil](https://www.capterra.es/software/169180/servicedesk-plus-msp)
    - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/169180/1021875/servicedesk-plus-msp/vs/matrix42-service-management)
14. **Canfigure** — 4.7/5 (22 reviews) — Canfigure es una solución modular ITSM e ITAM (gestión de activos de TI, por sus siglas en inglés) basada en los principios de ITIL. Canfigure puede implementarse en la nube o de forma local.
    - [Ver perfil](https://www.capterra.es/software/184941/canfigure)
    - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/184941/1021875/canfigure/vs/matrix42-service-management)
15. **ServiceTonic** — 4.5/5 (2 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
    - [Ver perfil](https://www.capterra.es/software/112516/servicetonic)
    - [Comparar con Matrix42 Enterprise Service Management](https://www.capterra.es/compare/112516/1021875/servicetonic/vs/matrix42-service-management)

## Categorías relacionadas

- [Software de service desk](https://www.capterra.es/directory/31027/service-desk/software)
- [Software de gestión unificada de endpoint (UEM)](https://www.capterra.es/directory/32835/unified-endpoint-management/software)
- [Software de gestión de activos informáticos](https://www.capterra.es/directory/30077/it-asset-management/software)
- [Software para CMDB](https://www.capterra.es/directory/30959/cmdb/software)
- [Herramientas ITSM](https://www.capterra.es/directory/30676/itsm/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/1021875/matrix42-service-management)
- [Ver el perfil del producto](https://www.capterra.es/software/1021875/matrix42-service-management)

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