---
description: ¿Qué piensan los usuarios de Talkdesk? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Talkdesk.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Talkdesk - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Talkdesk](/software/132852/talkdesk) > [Alternativas a Talkdesk](https://www.capterra.es/alternatives/132852/talkdesk)

# Alternativas a Talkdesk

Canonical: https://www.capterra.es/alternatives/132852/talkdesk

> Explorar las mejores alternativas a Talkdesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Ringover** — 4.7/5 (858 reviews) — Ringover es una solución de comunicación 100% en la nube que integra telefonía, videoconferencia, SMS y mensajería colaborativa.
   - [Ver perfil](https://www.capterra.es/software/169627/ringover)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/132852/169627/talkdesk/vs/ringover)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/132852/164283/talkdesk/vs/zendesk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Crea una comunidad de clientes, aumenta la satisfacción del cliente y triunfa.
   - [Ver perfil](https://www.capterra.es/software/102188/liveagent)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/102188/132852/liveagent/vs/talkdesk)
4. **Convoso** — 4.5/5 (386 reviews) — ¡No te pierdas esta oferta\! Obtén un 50% de descuento en DID durante 3 meses. Llega a los clientes potenciales en menos de 3 segundos con este software de centro de atención telefónica. Mínimo 20 asientos.
   - [Ver perfil](https://www.capterra.es/software/76768/cloud-predictive-dialer)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/76768/132852/cloud-predictive-dialer/vs/talkdesk)
5. **DialedIn CCaaS** — 4.8/5 (315 reviews) — Software para centro de atención telefónica con todas las funciones, flexible y alojado (llamadas entradas y salientes) muy fácil de implementar, gestionar y utilizar en el día a día.
   - [Ver perfil](https://www.capterra.es/software/29589/callcenternow)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/29589/132852/callcenternow/vs/talkdesk)
6. **Nextiva** — 4.6/5 (914 reviews) — Nextiva Chat permite aumentar los ingresos, brindar un servicio más rápido y aumentar la eficiencia. Interactúa fácilmente con clientes y clientes potenciales.
   - [Ver perfil](https://www.capterra.es/software/175788/nextiva)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/132852/175788/talkdesk/vs/nextiva)
7. **Readymode** — 4.6/5 (136 reviews) — XenCALL es un software de automatización de centro de atención telefónica con marcado predictivo, distribución de clientes potenciales y un plano en vivo del equipo de ventas.
   - [Ver perfil](https://www.capterra.es/software/136728/readymode)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/132852/136728/talkdesk/vs/readymode)
8. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE es una solución integrada de optimización de la fuerza laboral para una estrategia integral de participación del cliente.
   - [Ver perfil](https://www.capterra.es/software/110588/calabrio-one-suite)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/110588/132852/calabrio-one-suite/vs/talkdesk)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.es/software/21409/genesys-cloud)
   - [Comparar con Talkdesk](https://www.capterra.es/compare/21409/132852/genesys-cloud/vs/talkdesk)
10. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica; entrante, saliente, ACD, IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
    - [Ver perfil](https://www.capterra.es/software/132405/five9)
    - [Comparar con Talkdesk](https://www.capterra.es/compare/132405/132852/five9/vs/talkdesk)
11. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.es/software/134775/incontact-call-center-software)
    - [Comparar con Talkdesk](https://www.capterra.es/compare/132852/134775/talkdesk/vs/incontact-call-center-software)
12. **CallHippo** — 4.4/5 (675 reviews) — Sirve a pequeñas empresas y corporaciones que requieren un sistema de teléfono virtual para gestionar eficazmente la asistencia al cliente desde múltiples ubicaciones.
    - [Ver perfil](https://www.capterra.es/software/159578/callhippo)
    - [Comparar con Talkdesk](https://www.capterra.es/compare/132852/159578/talkdesk/vs/callhippo)
13. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es un software CRM y centro de atención telefónica destacado a nivel mundial. Más de 15 millones de empresas usan esta plataforma todos los días.
    - [Ver perfil](https://www.capterra.es/software/113540/bitrix24)
    - [Comparar con Talkdesk](https://www.capterra.es/compare/113540/132852/bitrix24/vs/talkdesk)
14. **UJET** — 4.6/5 (140 reviews) — UJET es una moderna empresa de software de centro de contacto en la nube con innovación excelente en asistencia al cliente en la web, por teléfono y en aplicaciones y móviles.
    - [Ver perfil](https://www.capterra.es/software/164070/ujet)
    - [Comparar con Talkdesk](https://www.capterra.es/compare/132852/164070/talkdesk/vs/ujet)
15. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Solución de telefonía empresarial con funciones de grabación, operadora automática, duplicación de línea, reenvío de llamadas y puesta en espera.
    - [Ver perfil](https://www.capterra.es/software/145004/nextiva-call-center)
    - [Comparar con Talkdesk](https://www.capterra.es/compare/132852/145004/talkdesk/vs/nextiva-call-center)

## Categorías relacionadas

- [Software para call center](https://www.capterra.es/directory/30007/call-center/software)
- [Soluciones de telefonía](https://www.capterra.es/directory/30084/telephony/software)
- [Sistemas IVR](https://www.capterra.es/directory/30231/ivr/software)
- [Programas para grabar llamadas](https://www.capterra.es/directory/30533/call-recording/software)
- [Software VoIP](https://www.capterra.es/directory/30940/voip/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/132852/talkdesk)
- [Ver el perfil del producto](https://www.capterra.es/software/132852/talkdesk)

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