---
description: ¿Qué piensan los usuarios de Intercom? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Intercom.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intercom - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/22/customer-service/software) > [Intercom](/software/134347/intercom) > [Alternativas a Intercom](https://www.capterra.es/alternatives/134347/intercom)

# Alternativas a Intercom

Canonical: https://www.capterra.es/alternatives/134347/intercom

> Explorar las mejores alternativas a Intercom. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.es/software/124981/freshdesk)
   - [Comparar con Intercom](https://www.capterra.es/compare/124981/134347/freshdesk/vs/intercom)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con Intercom](https://www.capterra.es/compare/134347/164283/intercom/vs/zendesk)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.es/software/169505/zoho-desk)
   - [Comparar con Intercom](https://www.capterra.es/compare/134347/169505/intercom/vs/zoho-desk)
4. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Impulsa el crecimiento con Sales Cloud 360, una destacada solución de ventas que impulsa la productividad de los representantes en una de las principales plataformas de CRM del mundo.
   - [Ver perfil](https://www.capterra.es/software/61368/salesforce)
   - [Comparar con Intercom](https://www.capterra.es/compare/61368/134347/salesforce/vs/intercom)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.es/software/102188/liveagent)
   - [Comparar con Intercom](https://www.capterra.es/compare/102188/134347/liveagent/vs/intercom)
6. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.es/software/62194/livechat)
   - [Comparar con Intercom](https://www.capterra.es/compare/62194/134347/livechat/vs/intercom)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.es/software/144040/tidio-chat)
   - [Comparar con Intercom](https://www.capterra.es/compare/134347/144040/intercom/vs/tidio-chat)
8. **Dynamics 365** — 4.4/5 (5811 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
   - [Ver perfil](https://www.capterra.es/software/157279/dynamics-365)
   - [Comparar con Intercom](https://www.capterra.es/compare/134347/157279/intercom/vs/dynamics-365)
9. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.es/software/185973/helpdesk)
   - [Comparar con Intercom](https://www.capterra.es/compare/134347/185973/intercom/vs/helpdesk)
10. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
    - [Ver perfil](https://www.capterra.es/software/113540/bitrix24)
    - [Comparar con Intercom](https://www.capterra.es/compare/113540/134347/bitrix24/vs/intercom)
11. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist proporciona una interfaz de usuario simple y directa para conectarse a computadoras remotas en cualquier parte del mundo.
    - [Ver perfil](https://www.capterra.es/software/181775/zoho-assist)
    - [Comparar con Intercom](https://www.capterra.es/compare/134347/181775/intercom/vs/zoho-assist)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.es/software/136189/salesforce)
    - [Comparar con Intercom](https://www.capterra.es/compare/134347/136189/intercom/vs/salesforce)
13. **Superchat** — 4.8/5 (282 reviews) — Superchat brinda a las empresas una forma fácil de comunicarse con los clientes y crear experiencias únicas.
    - [Ver perfil](https://www.capterra.es/software/210968/superchat)
    - [Comparar con Intercom](https://www.capterra.es/compare/134347/210968/intercom/vs/superchat)
14. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
    - [Ver perfil](https://www.capterra.es/software/178819/engagebay-marketing)
    - [Comparar con Intercom](https://www.capterra.es/compare/134347/178819/intercom/vs/engagebay-marketing)
15. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
    - [Ver perfil](https://www.capterra.es/software/130406/agi-self-service)
    - [Comparar con Intercom](https://www.capterra.es/compare/130406/134347/agi-self-service/vs/intercom)

## Categorías relacionadas

- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)
- [Herramientas de automatización de marketing](https://www.capterra.es/directory/6/marketing-automation/software)
- [Software de chat en vivo](https://www.capterra.es/directory/30797/live-chat/software)
- [Software de service desk](https://www.capterra.es/directory/31027/service-desk/software)
- [Herramientas de generación de leads](https://www.capterra.es/directory/30963/lead-generation/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/134347/intercom)
- [Ver el perfil del producto](https://www.capterra.es/software/134347/intercom)

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