---
description: ¿Qué piensan los usuarios de Grasp? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Grasp.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Grasp - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/22/customer-service/software) > [Grasp](/software/137037/grasp) > [Alternativas a Grasp](https://www.capterra.es/alternatives/137037/grasp)

# Alternativas a Grasp

Canonical: https://www.capterra.es/alternatives/137037/grasp

> Explorar las mejores alternativas a Grasp. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 50 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.es/software/124981/freshdesk)
   - [Comparar con Grasp](https://www.capterra.es/compare/124981/137037/freshdesk/vs/grasp)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con Grasp](https://www.capterra.es/compare/137037/164283/grasp/vs/zendesk)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.es/software/169505/zoho-desk)
   - [Comparar con Grasp](https://www.capterra.es/compare/137037/169505/grasp/vs/zoho-desk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente.
   - [Ver perfil](https://www.capterra.es/software/102188/liveagent)
   - [Comparar con Grasp](https://www.capterra.es/compare/102188/137037/liveagent/vs/grasp)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que combina chat en vivo y chatbots para mejorar la asistencia al cliente y generar más ventas.
   - [Ver perfil](https://www.capterra.es/software/144040/tidio-chat)
   - [Comparar con Grasp](https://www.capterra.es/compare/137037/144040/grasp/vs/tidio-chat)
6. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.es/software/134347/intercom)
   - [Comparar con Grasp](https://www.capterra.es/compare/134347/137037/intercom/vs/grasp)
7. **Wati** — 4.6/5 (202 reviews) — Herramienta de gestión de WhatsApp para empresas con un generador de chatbot sin código
   - [Ver perfil](https://www.capterra.es/software/204314/wati)
   - [Comparar con Grasp](https://www.capterra.es/compare/137037/204314/grasp/vs/wati)
8. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
   - [Ver perfil](https://www.capterra.es/software/156723/gladly)
   - [Comparar con Grasp](https://www.capterra.es/compare/137037/156723/grasp/vs/gladly)
9. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
   - [Ver perfil](https://www.capterra.es/software/130406/agi-self-service)
   - [Comparar con Grasp](https://www.capterra.es/compare/130406/137037/agi-self-service/vs/grasp)
10. **Hiver** — 4.7/5 (146 reviews) — Con Hiver, la atención al cliente es rápida, fácil y eficiente. Una solución en la que confían más de 2000 empresas de todo mundo.
    - [Ver perfil](https://www.capterra.es/software/142975/hiver)
    - [Comparar con Grasp](https://www.capterra.es/compare/137037/142975/grasp/vs/hiver)
11. **Kustomer** — 4.6/5 (79 reviews) — Kustomer es una plataforma de gestión de clientes omnicanal centrada en brindar experiencias increíbles, no en resolver tickets.
    - [Ver perfil](https://www.capterra.es/software/158128/kustomer)
    - [Comparar con Grasp](https://www.capterra.es/compare/137037/158128/grasp/vs/kustomer)
12. **TeamSupport** — 4.5/5 (848 reviews) — Software de servicio al cliente basado en la web, fácil de implementar con un enfoque en la gestión de clientes B2B y la colaboración en equipo.
    - [Ver perfil](https://www.capterra.es/software/87908/teamsupport)
    - [Comparar con Grasp](https://www.capterra.es/compare/87908/137037/teamsupport/vs/grasp)
13. **Help Scout** — 4.6/5 (225 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
    - [Ver perfil](https://www.capterra.es/software/136909/help-scout)
    - [Comparar con Grasp](https://www.capterra.es/compare/136909/137037/help-scout/vs/grasp)
14. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI proporciona una solución para crear un servicio de búsqueda y chat impulsado por IA utilizando datos de documentos o sitios web personalizados.
    - [Ver perfil](https://www.capterra.es/software/1064391/denser-ai)
    - [Comparar con Grasp](https://www.capterra.es/compare/137037/1064391/grasp/vs/denser-ai)
15. **Kayako** — 4.0/5 (174 reviews) — Kayako: el software de chat en vivo personal y simple que unifica la atención al cliente a través de chat, redes sociales, correo electrónico y el teléfono.
    - [Ver perfil](https://www.capterra.es/software/80775/kayako)
    - [Comparar con Grasp](https://www.capterra.es/compare/80775/137037/kayako/vs/grasp)

## Categorías relacionadas

- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)
- [Software de soporte al cliente](https://www.capterra.es/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/137037/grasp)
- [Ver el perfil del producto](https://www.capterra.es/software/137037/grasp)

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