---
description: ¿Qué piensan los usuarios de eDesk? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de eDesk.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eDesk - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/22/customer-service/software) > [eDesk](/software/137210/xsellco-helpdesk) > [Alternativas a eDesk](https://www.capterra.es/alternatives/137210/xsellco-helpdesk)

# Alternativas a eDesk

Canonical: https://www.capterra.es/alternatives/137210/xsellco-helpdesk

> Explorar las mejores alternativas a eDesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.es/software/124981/freshdesk)
   - [Comparar con eDesk](https://www.capterra.es/compare/124981/137210/freshdesk/vs/xsellco-helpdesk)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con eDesk](https://www.capterra.es/compare/137210/164283/xsellco-helpdesk/vs/zendesk)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.es/software/169505/zoho-desk)
   - [Comparar con eDesk](https://www.capterra.es/compare/137210/169505/xsellco-helpdesk/vs/zoho-desk)
4. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Impulsa el crecimiento con Sales Cloud 360, una destacada solución de ventas que impulsa la productividad de los representantes en una de las principales plataformas de CRM del mundo.
   - [Ver perfil](https://www.capterra.es/software/61368/salesforce)
   - [Comparar con eDesk](https://www.capterra.es/compare/61368/137210/salesforce/vs/xsellco-helpdesk)
5. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.es/software/62194/livechat)
   - [Comparar con eDesk](https://www.capterra.es/compare/62194/137210/livechat/vs/xsellco-helpdesk)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.es/software/102188/liveagent)
   - [Comparar con eDesk](https://www.capterra.es/compare/102188/137210/liveagent/vs/xsellco-helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.es/software/144040/tidio-chat)
   - [Comparar con eDesk](https://www.capterra.es/compare/137210/144040/xsellco-helpdesk/vs/tidio-chat)
8. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.es/software/202528/milvus)
   - [Comparar con eDesk](https://www.capterra.es/compare/137210/202528/xsellco-helpdesk/vs/milvus)
9. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.es/software/185973/helpdesk)
   - [Comparar con eDesk](https://www.capterra.es/compare/137210/185973/xsellco-helpdesk/vs/helpdesk)
10. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
    - [Ver perfil](https://www.capterra.es/software/134347/intercom)
    - [Comparar con eDesk](https://www.capterra.es/compare/134347/137210/intercom/vs/xsellco-helpdesk)
11. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist proporciona una interfaz de usuario simple y directa para conectarse a computadoras remotas en cualquier parte del mundo.
    - [Ver perfil](https://www.capterra.es/software/181775/zoho-assist)
    - [Comparar con eDesk](https://www.capterra.es/compare/137210/181775/xsellco-helpdesk/vs/zoho-assist)
12. **Dynamics 365** — 4.4/5 (5811 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
    - [Ver perfil](https://www.capterra.es/software/157279/dynamics-365)
    - [Comparar con eDesk](https://www.capterra.es/compare/137210/157279/xsellco-helpdesk/vs/dynamics-365)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.es/software/136189/salesforce)
    - [Comparar con eDesk](https://www.capterra.es/compare/136189/137210/salesforce/vs/xsellco-helpdesk)
14. **Superchat** — 4.8/5 (282 reviews) — Superchat brinda a las empresas una forma fácil de comunicarse con los clientes y crear experiencias únicas.
    - [Ver perfil](https://www.capterra.es/software/210968/superchat)
    - [Comparar con eDesk](https://www.capterra.es/compare/137210/210968/xsellco-helpdesk/vs/superchat)
15. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.es/software/134775/incontact-call-center-software)
    - [Comparar con eDesk](https://www.capterra.es/compare/134775/137210/incontact-call-center-software/vs/xsellco-helpdesk)

## Categorías relacionadas

- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)
- [Software para el control de calidad de centros de contacto](https://www.capterra.es/directory/33415/contact-center-quality-assurance/software)
- [Software helpdesk](https://www.capterra.es/directory/30008/help-desk/software)
- [Software de soporte al cliente](https://www.capterra.es/directory/32315/customer-support/software)
- [Software de compromiso del cliente](https://www.capterra.es/directory/30906/customer-engagement/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/137210/xsellco-helpdesk)
- [Ver el perfil del producto](https://www.capterra.es/software/137210/xsellco-helpdesk)

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