---
description: ¿Qué piensan los usuarios de Zingtree? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zingtree.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zingtree - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/22/customer-service/software) > [Zingtree](/software/137736/zingtree) > [Alternativas a Zingtree](https://www.capterra.es/alternatives/137736/zingtree)

# Alternativas a Zingtree

Canonical: https://www.capterra.es/alternatives/137736/zingtree

> Explorar las mejores alternativas a Zingtree. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con Zingtree](https://www.capterra.es/compare/137736/164283/zingtree/vs/zendesk)
2. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.es/software/169505/zoho-desk)
   - [Comparar con Zingtree](https://www.capterra.es/compare/137736/169505/zingtree/vs/zoho-desk)
3. **Bitrix24** — 4.2/5 (991 reviews) — Bitrix24 es una destacada solución gratuita de gestión de clientes (CRM) y atención al cliente, utilizada por 15 millones de empresas en todo el mundo.
   - [Ver perfil](https://www.capterra.es/software/113540/bitrix24)
   - [Comparar con Zingtree](https://www.capterra.es/compare/113540/137736/bitrix24/vs/zingtree)
4. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Una destacada plataforma de atención al cliente que está diseñada para brindar herramientas innovadoras y datos unificados a los empleados de servicio.
   - [Ver perfil](https://www.capterra.es/software/136189/salesforce)
   - [Comparar con Zingtree](https://www.capterra.es/compare/136189/137736/salesforce/vs/zingtree)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.es/software/134775/incontact-call-center-software)
   - [Comparar con Zingtree](https://www.capterra.es/compare/134775/137736/incontact-call-center-software/vs/zingtree)
6. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.es/software/21409/genesys-cloud)
   - [Comparar con Zingtree](https://www.capterra.es/compare/21409/137736/genesys-cloud/vs/zingtree)
7. **Sprinklr** — 4.3/5 (91 reviews) — Sprinklr ayuda a las marcas a brindar atención al cliente de prestigio mundial y a escala empresarial, impulsada por un motor de IA muy avanzado del sector.
   - [Ver perfil](https://www.capterra.es/software/131274/sprinklr-platform)
   - [Comparar con Zingtree](https://www.capterra.es/compare/131274/137736/sprinklr-platform/vs/zingtree)
8. **Voiso** — 4.7/5 (30 reviews) — Solución de centro de atención telefónica todo en uno diseñada para aprovechar al máximo cada interacción con el cliente
   - [Ver perfil](https://www.capterra.es/software/203121/voiso)
   - [Comparar con Zingtree](https://www.capterra.es/compare/137736/203121/zingtree/vs/voiso)
9. **Dixa** — 4.3/5 (20 reviews) — Dixa es una plataforma de atención al cliente multicanal basada en la nube que te permite brindar asistencia personal a través de voz, correo electrónico y chat.
   - [Ver perfil](https://www.capterra.es/software/159488/dixa)
   - [Comparar con Zingtree](https://www.capterra.es/compare/137736/159488/zingtree/vs/dixa)
10. **Call Center Studio** — 4.5/5 (47 reviews) — CCaaS sin servidor, fácil de implementar y con herramientas robustas para brindar una excelente atención al cliente.
    - [Ver perfil](https://www.capterra.es/software/176017/alotech)
    - [Comparar con Zingtree](https://www.capterra.es/compare/137736/176017/zingtree/vs/alotech)
11. **Gnatta** — 4.7/5 (3 reviews) — Solución basada en la web para una mejor experiencia del cliente. Las características incluyen análisis y optimización de datos.
    - [Ver perfil](https://www.capterra.es/software/144153/gnatta)
    - [Comparar con Zingtree](https://www.capterra.es/compare/137736/144153/zingtree/vs/gnatta)
12. **LiveAgent** — 4.7/5 (1783 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente.
    - [Ver perfil](https://www.capterra.es/software/102188/liveagent)
    - [Comparar con Zingtree](https://www.capterra.es/compare/102188/137736/liveagent/vs/zingtree)
13. **Kustomer** — 4.6/5 (79 reviews) — Kustomer es una plataforma de gestión de clientes omnicanal centrada en brindar experiencias increíbles, no en resolver tickets.
    - [Ver perfil](https://www.capterra.es/software/158128/kustomer)
    - [Comparar con Zingtree](https://www.capterra.es/compare/137736/158128/zingtree/vs/kustomer)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.es/software/156723/gladly)
    - [Comparar con Zingtree](https://www.capterra.es/compare/137736/156723/zingtree/vs/gladly)
15. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500.
    - [Ver perfil](https://www.capterra.es/software/135148/agile-crm)
    - [Comparar con Zingtree](https://www.capterra.es/compare/135148/137736/agile-crm/vs/zingtree)

## Categorías relacionadas

- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)
- [Software para call center](https://www.capterra.es/directory/30007/call-center/software)
- [Software de gestión de procesos (BPM)](https://www.capterra.es/directory/30010/business-process-management/software)
- [Sistemas de apoyo en la toma de decisiones](https://www.capterra.es/directory/30544/decision-support/software)
- [Software de soporte al cliente](https://www.capterra.es/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/137736/zingtree)
- [Ver el perfil del producto](https://www.capterra.es/software/137736/zingtree)

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