---
description: ¿Qué piensan los usuarios de HelpCrunch? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HelpCrunch.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpCrunch - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de chat en vivo](/directory/30797/live-chat/software) > [HelpCrunch](/software/146516/helpcrunch) > [Alternativas a HelpCrunch](https://www.capterra.es/alternatives/146516/helpcrunch)

# Alternativas a HelpCrunch

Canonical: https://www.capterra.es/alternatives/146516/helpcrunch

> Explorar las mejores alternativas a HelpCrunch. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/146516/164283/helpcrunch/vs/zendesk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.es/software/102188/liveagent)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/102188/146516/liveagent/vs/helpcrunch)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.es/software/124981/freshdesk)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/124981/146516/freshdesk/vs/helpcrunch)
4. **Slack** — 4.7/5 (24046 reviews) — Slack reúne todas tus comunicaciones en un solo lugar. Es mensajería, archivo y búsqueda en tiempo real para equipos modernos.
   - [Ver perfil](https://www.capterra.es/software/135003/slack)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/135003/146516/slack/vs/helpcrunch)
5. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.es/software/62194/livechat)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/62194/146516/livechat/vs/helpcrunch)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.es/software/144040/tidio-chat)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/144040/146516/tidio-chat/vs/helpcrunch)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.es/software/169505/zoho-desk)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/146516/169505/helpcrunch/vs/zoho-desk)
8. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.es/software/134347/intercom)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/134347/146516/intercom/vs/helpcrunch)
9. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.es/software/113540/bitrix24)
   - [Comparar con HelpCrunch](https://www.capterra.es/compare/113540/146516/bitrix24/vs/helpcrunch)
10. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.es/software/136189/salesforce)
    - [Comparar con HelpCrunch](https://www.capterra.es/compare/136189/146516/salesforce/vs/helpcrunch)
11. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
    - [Ver perfil](https://www.capterra.es/software/87908/teamsupport)
    - [Comparar con HelpCrunch](https://www.capterra.es/compare/87908/146516/teamsupport/vs/helpcrunch)
12. **Help Scout** — 4.6/5 (225 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
    - [Ver perfil](https://www.capterra.es/software/136909/help-scout)
    - [Comparar con HelpCrunch](https://www.capterra.es/compare/136909/146516/help-scout/vs/helpcrunch)
13. **HubSpot CRM** — 4.5/5 (4451 reviews) — HubSpot CRM es el CRM 100 % gratuito, flexible e intuitivo que encantará a tu equipo de ventas.
    - [Ver perfil](https://www.capterra.es/software/152373/hubspot-crm)
    - [Comparar con HelpCrunch](https://www.capterra.es/compare/146516/152373/helpcrunch/vs/hubspot-crm)
14. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
    - [Ver perfil](https://www.capterra.es/software/178819/engagebay-marketing)
    - [Comparar con HelpCrunch](https://www.capterra.es/compare/146516/178819/helpcrunch/vs/engagebay-marketing)
15. **Front** — 4.5/5 (286 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
    - [Ver perfil](https://www.capterra.es/software/132901/front)
    - [Comparar con HelpCrunch](https://www.capterra.es/compare/132901/146516/front/vs/helpcrunch)

## Categorías relacionadas

- [Software de chat en vivo](https://www.capterra.es/directory/30797/live-chat/software)
- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)
- [Software de gestión del conocimiento](https://www.capterra.es/directory/30094/knowledge-management/software)
- [Software helpdesk](https://www.capterra.es/directory/30008/help-desk/software)
- [Software de base de conocimientos](https://www.capterra.es/directory/32454/knowledge-base/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/146516/helpcrunch)
- [Ver el perfil del producto](https://www.capterra.es/software/146516/helpcrunch)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/alternatives/146516/helpcrunch> |
| de-AT | <https://www.capterra.at/alternatives/146516/helpcrunch> |
| de-CH | <https://www.capterra.ch/alternatives/146516/helpcrunch> |
| en | <https://www.capterra.com/p/225716/HelpCrunch/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/146516/helpcrunch> |
| en-AU | <https://www.capterra.com.au/alternatives/146516/helpcrunch> |
| en-CA | <https://www.capterra.ca/alternatives/146516/helpcrunch> |
| en-GB | <https://www.capterra.co.uk/alternatives/146516/helpcrunch> |
| en-IE | <https://www.capterra.ie/alternatives/146516/helpcrunch> |
| en-IL | <https://www.capterra.co.il/alternatives/146516/helpcrunch> |
| en-IN | <https://www.capterra.in/alternatives/146516/helpcrunch> |
| en-NZ | <https://www.capterra.co.nz/alternatives/146516/helpcrunch> |
| en-SG | <https://www.capterra.com.sg/alternatives/146516/helpcrunch> |
| en-ZA | <https://www.capterra.co.za/alternatives/146516/helpcrunch> |
| es | <https://www.capterra.es/alternatives/146516/helpcrunch> |
| es-AR | <https://www.capterra.com.ar/alternatives/146516/helpcrunch> |
| es-CL | <https://www.capterra.cl/alternatives/146516/helpcrunch> |
| es-CO | <https://www.capterra.co/alternatives/146516/helpcrunch> |
| es-CR | <https://www.capterra.co.cr/alternatives/146516/helpcrunch> |
| es-DO | <https://www.capterra.do/alternatives/146516/helpcrunch> |
| es-EC | <https://www.capterra.ec/alternatives/146516/helpcrunch> |
| es-MX | <https://www.capterra.mx/alternatives/146516/helpcrunch> |
| es-PA | <https://www.capterra.com.pa/alternatives/146516/helpcrunch> |
| es-PE | <https://www.capterra.pe/alternatives/146516/helpcrunch> |
| fr | <https://www.capterra.fr/alternatives/146516/helpcrunch> |
| fr-BE | <https://fr.capterra.be/alternatives/146516/helpcrunch> |
| fr-CA | <https://fr.capterra.ca/alternatives/146516/helpcrunch> |
| fr-LU | <https://www.capterra.lu/alternatives/146516/helpcrunch> |
| it | <https://www.capterra.it/alternatives/146516/helpcrunch> |
| ja | <https://www.capterra.jp/alternatives/146516/helpcrunch> |
| nl | <https://www.capterra.nl/alternatives/146516/helpcrunch> |
| nl-BE | <https://www.capterra.be/alternatives/146516/helpcrunch> |
| pt | <https://www.capterra.com.br/alternatives/146516/helpcrunch> |
| pt-PT | <https://www.capterra.pt/alternatives/146516/helpcrunch> |
| sv | <https://www.capterra.se/alternatives/146516/helpcrunch> |
| tr | <https://www.capterra.web.tr/alternatives/146516/helpcrunch> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HelpCrunch","description":"Encuentra competidores y alternativas a HelpCrunch. Te ayudamos a perfilar tus opciones y a buscar competidores y alternativas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.es/alternatives/146516/helpcrunch","about":{"@id":"https://www.capterra.es/alternatives/146516/helpcrunch#software"},"breadcrumb":{"@id":"https://www.capterra.es/alternatives/146516/helpcrunch#breadcrumblist"},"@id":"https://www.capterra.es/alternatives/146516/helpcrunch#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.es/#website"},"inLanguage":"es","mainEntity":{"@id":"https://www.capterra.es/alternatives/146516/helpcrunch#software"},"publisher":{"@id":"https://www.capterra.es/#organization"}},{"name":"HelpCrunch","url":"https://www.capterra.es/software/146516/helpcrunch","@id":"https://www.capterra.es/software/146516/helpcrunch#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.es/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":195},"offers":{"price":"15","@type":"Offer"}},{"@id":"https://www.capterra.es/alternatives/146516/helpcrunch#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de chat en vivo","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"HelpCrunch","position":3,"item":"/software/146516/helpcrunch","@type":"ListItem"},{"name":"Alternativas a HelpCrunch","position":4,"item":"https://www.capterra.es/alternatives/146516/helpcrunch","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Las 15 mejores alternativas a HelpCrunch - Capterra España 2026","@context":"https://schema.org","@id":"https://www.capterra.es/alternatives/146516/helpcrunch#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.es/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.es/software/102188/liveagent","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.es/software/124981/freshdesk","@type":"ListItem"},{"name":"Slack","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.es/software/135003/slack","@type":"ListItem"},{"name":"LiveChat","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.es/software/62194/livechat","@type":"ListItem"},{"name":"Tidio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.es/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.es/software/169505/zoho-desk","@type":"ListItem"},{"name":"Intercom","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.es/software/134347/intercom","@type":"ListItem"},{"name":"Bitrix24","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.es/software/113540/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.es/software/136189/salesforce","@type":"ListItem"},{"name":"TeamSupport","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.es/software/87908/teamsupport","@type":"ListItem"},{"name":"Help Scout","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.capterra.es/software/136909/help-scout","@type":"ListItem"},{"name":"HubSpot CRM","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f94dcf3a-e9ef-4673-80a0-d25bd50a393d.png","url":"https://www.capterra.es/software/152373/hubspot-crm","@type":"ListItem"},{"name":"EngageBay CRM","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.es/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"Front","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.es/software/132901/front","@type":"ListItem"}],"numberOfItems":15}
</script>
