---
description: ¿Qué piensan los usuarios de ServiceNow? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ServiceNow.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión empresarial](/directory/30532/business-management/software) > [ServiceNow](/software/152871/servicenow) > [Alternativas a ServiceNow](https://www.capterra.es/alternatives/152871/servicenow)

# Alternativas a ServiceNow

Canonical: https://www.capterra.es/alternatives/152871/servicenow

> Explorar las mejores alternativas a ServiceNow. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/152871/164283/servicenow/vs/zendesk)
2. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.es/software/202528/milvus)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/152871/202528/servicenow/vs/milvus)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.es/software/124981/freshdesk)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/124981/152871/freshdesk/vs/servicenow)
4. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.es/software/132997/freshservice)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/132997/152871/freshservice/vs/servicenow)
5. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo es un software de escritorio remoto fácil de usar, seguro y compatible con Windows, macOS, iOS, Android y Linux.
   - [Ver perfil](https://www.capterra.es/software/177094/supremo-remote-desktop)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/152871/177094/servicenow/vs/supremo-remote-desktop)
6. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.es/software/138769/jira-service-management)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/138769/152871/jira-service-management/vs/servicenow)
7. **SysAid** — 4.5/5 (511 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
   - [Ver perfil](https://www.capterra.es/software/107225/sysaid)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/107225/152871/sysaid/vs/servicenow)
8. **Atera** — 4.5/5 (446 reviews) — Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y acceso remoto: felicidad informática en un solo lugar.
   - [Ver perfil](https://www.capterra.es/software/144309/atera)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/144309/152871/atera/vs/servicenow)
9. **BOSSDesk** — 4.6/5 (139 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
   - [Ver perfil](https://www.capterra.es/software/144825/boss-solutions)
   - [Comparar con ServiceNow](https://www.capterra.es/compare/144825/152871/boss-solutions/vs/servicenow)
10. **Desk Manager** — 4.8/5 (106 reviews) — Software de asistencia al cliente que organiza, separa y finaliza llamadas con unos pocos clics.
    - [Ver perfil](https://www.capterra.es/software/173025/help-desk-software)
    - [Comparar con ServiceNow](https://www.capterra.es/compare/152871/173025/servicenow/vs/help-desk-software)
11. **ISL Light** — 4.7/5 (779 reviews) — Solución basada en la web que permite conectarte a cualquier computadora o dispositivo móvil. Multiplataforma, segura, con pantalla compartida de alta velocidad.
    - [Ver perfil](https://www.capterra.es/software/146892/isl-light)
    - [Comparar con ServiceNow](https://www.capterra.es/compare/146892/152871/isl-light/vs/servicenow)
12. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne automatiza la TI para +20.000 equipos informáticos, aumentando la productividad, mitigando riesgos y simplificando la gestión.
    - [Ver perfil](https://www.capterra.es/software/165889/ninjaone)
    - [Comparar con ServiceNow](https://www.capterra.es/compare/152871/165889/servicenow/vs/ninjaone)
13. **Deepser** — 4.6/5 (56 reviews) — Deepser es una solución ITSM desarrollada para optimizar la gestión de solicitudes de soporte, procesos organizativos y actividades.
    - [Ver perfil](https://www.capterra.es/software/178946/deepser)
    - [Comparar con ServiceNow](https://www.capterra.es/compare/152871/178946/servicenow/vs/deepser)
14. **ConnectWise PSA** — 4.1/5 (273 reviews) — ConnectWise te ayuda a organizar tu negocio en torno a un sistema centralizado, para que tu organización pueda conectarse y comunicarse fácilmente.
    - [Ver perfil](https://www.capterra.es/software/107931/connectwise-manage)
    - [Comparar con ServiceNow](https://www.capterra.es/compare/107931/152871/connectwise-manage/vs/servicenow)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.es/software/129478/solarwinds-service-desk)
    - [Comparar con ServiceNow](https://www.capterra.es/compare/129478/152871/solarwinds-service-desk/vs/servicenow)

## Categorías relacionadas

- [Software de gestión empresarial](https://www.capterra.es/directory/30532/business-management/software)
- [Software de gestión en la nube](https://www.capterra.es/directory/30852/cloud-management/software)
- [Software para desarrollo de aplicaciones](https://www.capterra.es/directory/30082/application-development/software)
- [Software ERP](https://www.capterra.es/directory/9/enterprise-resource-planning/software)
- [Software de gestión informática](https://www.capterra.es/directory/10001/it-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/152871/servicenow)
- [Ver el perfil del producto](https://www.capterra.es/software/152871/servicenow)

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