---
description: ¿Qué piensan los usuarios de Answerbase? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Answerbase.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Answerbase - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [Answerbase](/software/153153/answerbase) > [Alternativas a Answerbase](https://www.capterra.es/alternatives/153153/answerbase)

# Alternativas a Answerbase

Canonical: https://www.capterra.es/alternatives/153153/answerbase

> Explorar las mejores alternativas a Answerbase. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con Answerbase](https://www.capterra.es/compare/153153/164283/answerbase/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.es/software/124981/freshdesk)
   - [Comparar con Answerbase](https://www.capterra.es/compare/124981/153153/freshdesk/vs/answerbase)
3. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es una destacada plataforma gratuita de gestión del conocimiento social y colaboración que utilizan más de 15 millones de empresas en todo el mundo.
   - [Ver perfil](https://www.capterra.es/software/113540/bitrix24)
   - [Comparar con Answerbase](https://www.capterra.es/compare/113540/153153/bitrix24/vs/answerbase)
4. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Una destacada plataforma de atención al cliente que está diseñada para brindar herramientas innovadoras y datos unificados a los empleados de servicio.
   - [Ver perfil](https://www.capterra.es/software/136189/salesforce)
   - [Comparar con Answerbase](https://www.capterra.es/compare/136189/153153/salesforce/vs/answerbase)
5. **Salesforce Starter** — 4.4/5 (223 reviews) — Salesforce Essentials es la solución nueva e innovadora para las pequeñas empresas de CRM n.º 1 del mundo.
   - [Ver perfil](https://www.capterra.es/software/132665/salesforce-essentials)
   - [Comparar con Answerbase](https://www.capterra.es/compare/132665/153153/salesforce-essentials/vs/answerbase)
6. **UseResponse** — 4.6/5 (36 reviews) — Una plataforma definitiva para recopilar y procesar comentarios. Presentada en un portal comunitario. Precios a partir de 15 $ mensuales.
   - [Ver perfil](https://www.capterra.es/software/170123/useresponse)
   - [Comparar con Answerbase](https://www.capterra.es/compare/153153/170123/answerbase/vs/useresponse)
7. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de help desk de gestión de conocimientos que te ayuda a eliminar el desorden y administrar las consultas dirigidas a tu sistema de asistencia al cliente fácilmente.
   - [Ver perfil](https://www.capterra.es/software/83211/happyfox)
   - [Comparar con Answerbase](https://www.capterra.es/compare/83211/153153/happyfox/vs/answerbase)
8. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's knowledge base empowers end user self-service, and quick reference to articles during service delivery, for fast resolution.
   - [Ver perfil](https://www.capterra.es/software/132880/vivantio)
   - [Comparar con Answerbase](https://www.capterra.es/compare/132880/153153/vivantio/vs/answerbase)
9. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y brinda una excelente atención al cliente con una solución de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.es/software/102188/liveagent)
   - [Comparar con Answerbase](https://www.capterra.es/compare/102188/153153/liveagent/vs/answerbase)
10. **Marketing 360** — 4.5/5 (1132 reviews) — La principal plataforma de marketing para pymes. Demo de marketing GRATIS
    - [Ver perfil](https://www.capterra.es/software/148516/marketing-360)
    - [Comparar con Answerbase](https://www.capterra.es/compare/148516/153153/marketing-360/vs/answerbase)
11. **Odoo** — 4.2/5 (1294 reviews) — Odoo es un conjunto de aplicaciones personalizables de código abierto ideadas para satisfacer todas las necesidades de su empresa.
    - [Ver perfil](https://www.capterra.es/software/135618/odoo)
    - [Comparar con Answerbase](https://www.capterra.es/compare/135618/153153/odoo/vs/answerbase)
12. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.es/software/129478/solarwinds-service-desk)
    - [Comparar con Answerbase](https://www.capterra.es/compare/129478/153153/solarwinds-service-desk/vs/answerbase)
13. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
    - [Ver perfil](https://www.capterra.es/software/87908/teamsupport)
    - [Comparar con Answerbase](https://www.capterra.es/compare/87908/153153/teamsupport/vs/answerbase)
14. **Deskpro** — 4.6/5 (38 reviews) — Una plataforma moderna de help desk para todo tipo de organizaciones. Versión alojada en la nube o instalación local para alojamiento propio.
    - [Ver perfil](https://www.capterra.es/software/127288/deskpro)
    - [Comparar con Answerbase](https://www.capterra.es/compare/127288/153153/deskpro/vs/answerbase)
15. **Freshservice** — 4.5/5 (685 reviews) — Acelera tu proceso de TI con la creación de una base de conocimiento para tu software de centro de atención.
    - [Ver perfil](https://www.capterra.es/software/132997/freshservice)
    - [Comparar con Answerbase](https://www.capterra.es/compare/132997/153153/freshservice/vs/answerbase)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.es/directory/30094/knowledge-management/software)
- [Plataformas de comercio electrónico](https://www.capterra.es/directory/3/ecommerce/software)
- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)
- [Software de gestión de contenidos CMS](https://www.capterra.es/directory/10007/content-management/software)
- [Herramientas de marketing de contenidos](https://www.capterra.es/directory/30796/content-marketing/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/153153/answerbase)
- [Ver el perfil del producto](https://www.capterra.es/software/153153/answerbase)

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