---
description: ¿Qué piensan los usuarios de BMC Helix ITSM? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de BMC Helix ITSM.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Herramientas ITSM](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Alternativas a BMC Helix ITSM](https://www.capterra.es/alternatives/164195/remedy-it-service-management)

# Alternativas a BMC Helix ITSM

Canonical: https://www.capterra.es/alternatives/164195/remedy-it-service-management

> Explorar las mejores alternativas a BMC Helix ITSM. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.es/software/132997/freshservice)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/132997/164195/freshservice/vs/remedy-it-service-management)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Libera la eficiencia, las experiencias excepcionales y el ROI líder del sector de tus procesos de ITSM.
   - [Ver perfil](https://www.capterra.es/software/179501/manageengine-service-desk-plus)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
3. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne es una destacada plataforma de operaciones de TI unificadas que brinda una solución fluida con un solo panel.
   - [Ver perfil](https://www.capterra.es/software/165889/ninjaone)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/164195/165889/remedy-it-service-management/vs/ninjaone)
4. **Atera** — 4.5/5 (446 reviews) — Atera es una destacada solución remota de gestión de TI todo en uno para proveedores de servicios gestionados, consultores de TI y departamentos de TI. Prueba Atera de forma gratuita.
   - [Ver perfil](https://www.capterra.es/software/144309/atera)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/144309/164195/atera/vs/remedy-it-service-management)
5. **ACMP Suite** — 4.5/5 (173 reviews) — ACMP ofrece soluciones modulares y escalables para tus desafíos específicos en el departamento de TI.
   - [Ver perfil](https://www.capterra.es/software/175522/acmp-inventory)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/164195/175522/remedy-it-service-management/vs/acmp-inventory)
6. **Wasp Asset** — 4.5/5 (376 reviews) — Te permite controlar tus necesidades de seguimiento de activos. Activos fijos, seguimiento de activos de TI, seguimiento de herramientas, entre otros.
   - [Ver perfil](https://www.capterra.es/software/80853/assetcloud)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/80853/164195/assetcloud/vs/remedy-it-service-management)
7. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Una herramienta que ayuda a los desarrolladores a implementar parches y actualizaciones de software simultáneamente en varias PC con Windows.
   - [Ver perfil](https://www.capterra.es/software/174535/pdq-deploy)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/164195/174535/remedy-it-service-management/vs/pdq-deploy)
8. **IT Glue** — 4.6/5 (331 reviews) — IT Glue es una plataforma de documentación galardonada que ayuda a los proveedores de TI a reducir drásticamente el tiempo que pierden buscando información.
   - [Ver perfil](https://www.capterra.es/software/170401/itglue)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/164195/170401/remedy-it-service-management/vs/itglue)
9. **EZO** — 4.6/5 (1543 reviews) — La gestión de servicios requiere una visibilidad completa de los activos. Agiliza las operaciones con un seguimiento de activos en el que confían miles de organizaciones.
   - [Ver perfil](https://www.capterra.es/software/124047/ezofficeinventory)
   - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/124047/164195/ezofficeinventory/vs/remedy-it-service-management)
10. **SysAid** — 4.5/5 (511 reviews) — Administra fácilmente todas las actividades ITSM con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
    - [Ver perfil](https://www.capterra.es/software/107225/sysaid)
    - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/107225/164195/sysaid/vs/remedy-it-service-management)
11. **BlueTally** — 4.6/5 (80 reviews) — Controla tus recursos y despídete de las hojas de cálculo. Gratis hasta 50 recursos. Obtén una demo al instante.
    - [Ver perfil](https://www.capterra.es/software/1022846/bluetally)
    - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/164195/1022846/remedy-it-service-management/vs/bluetally)
12. **ServiceNow** — 4.5/5 (344 reviews) — Ofrece servicios que asombren a tus usuarios, aumenta la productividad y obtén nuevos conocimientos mediante la consolidación en la ITSM (administración de servicios de TI, por sus siglas en inglés) más innovadora.
    - [Ver perfil](https://www.capterra.es/software/152871/servicenow)
    - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/152871/164195/servicenow/vs/remedy-it-service-management)
13. **Action1** — 4.9/5 (237 reviews) — Action1 reinventa la gestión de parches con una plataforma infinitamente escalable y altamente segura que funciona en 5 minutos.
    - [Ver perfil](https://www.capterra.es/software/180609/action1-rmm)
    - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/164195/180609/remedy-it-service-management/vs/action1-rmm)
14. **N-central** — 4.1/5 (195 reviews) — La plataforma de gestión y supervisión remotas N-able® N-central® ha sido diseñada para facilitar la gestión de redes de TI complejas.
    - [Ver perfil](https://www.capterra.es/software/13803/n-central)
    - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/13803/164195/n-central/vs/remedy-it-service-management)
15. **Pulseway** — 4.7/5 (310 reviews) — Pulseway es un galardonado software de ITSM creado para la gestión y entrega eficientes de servicios de TI desde el dispositivo que tengas más cerca.
    - [Ver perfil](https://www.capterra.es/software/141792/pulseway)
    - [Comparar con BMC Helix ITSM](https://www.capterra.es/compare/141792/164195/pulseway/vs/remedy-it-service-management)

## Categorías relacionadas

- [Herramientas ITSM](https://www.capterra.es/directory/30676/itsm/software)
- [Software para servicios informáticos](https://www.capterra.es/directory/30672/it-service/software)
- [Software de gestión de activos informáticos](https://www.capterra.es/directory/30077/it-asset-management/software)
- [Herramientas de ticketing TI](https://www.capterra.es/directory/32623/it-ticketing-systems-software/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/164195/remedy-it-service-management)
- [Ver el perfil del producto](https://www.capterra.es/software/164195/remedy-it-service-management)

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