---
description: ¿Qué piensan los usuarios de Astrea Case Merge? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Astrea Case Merge.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Astrea Case Merge - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/22/customer-service/software) > [Astrea Case Merge](/software/187021/astrea-case-merge) > [Alternativas a Astrea Case Merge](https://www.capterra.es/alternatives/187021/astrea-case-merge)

# Alternativas a Astrea Case Merge

Canonical: https://www.capterra.es/alternatives/187021/astrea-case-merge

> Explorar las mejores alternativas a Astrea Case Merge. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.es/software/124981/freshdesk)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/124981/187021/freshdesk/vs/astrea-case-merge)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Más de 110.000 empresas confían en la solución de servicio al cliente de Zendesk. Nuestro software es poderoso, flexible, y escalable.
   - [Ver perfil](https://www.capterra.es/software/164283/zendesk)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/164283/187021/zendesk/vs/astrea-case-merge)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.es/software/169505/zoho-desk)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/169505/187021/zoho-desk/vs/astrea-case-merge)
4. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Impulsa el crecimiento con Sales Cloud 360, una destacada solución de ventas que impulsa la productividad de los representantes en una de las principales plataformas de CRM del mundo.
   - [Ver perfil](https://www.capterra.es/software/61368/salesforce)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/61368/187021/salesforce/vs/astrea-case-merge)
5. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.es/software/62194/livechat)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/62194/187021/livechat/vs/astrea-case-merge)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.es/software/102188/liveagent)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/102188/187021/liveagent/vs/astrea-case-merge)
7. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.es/software/202528/milvus)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/187021/202528/astrea-case-merge/vs/milvus)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.es/software/185973/helpdesk)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/185973/187021/helpdesk/vs/astrea-case-merge)
9. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist proporciona una interfaz de usuario simple y directa para conectarse a computadoras remotas en cualquier parte del mundo.
   - [Ver perfil](https://www.capterra.es/software/181775/zoho-assist)
   - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/181775/187021/zoho-assist/vs/astrea-case-merge)
10. **Superchat** — 4.8/5 (282 reviews) — Superchat brinda a las empresas una forma fácil de comunicarse con los clientes y crear experiencias únicas.
    - [Ver perfil](https://www.capterra.es/software/210968/superchat)
    - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/187021/210968/astrea-case-merge/vs/superchat)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
    - [Ver perfil](https://www.capterra.es/software/144040/tidio-chat)
    - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/144040/187021/tidio-chat/vs/astrea-case-merge)
12. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
    - [Ver perfil](https://www.capterra.es/software/134347/intercom)
    - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/134347/187021/intercom/vs/astrea-case-merge)
13. **Dynamics 365** — 4.4/5 (5811 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
    - [Ver perfil](https://www.capterra.es/software/157279/dynamics-365)
    - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/157279/187021/dynamics-365/vs/astrea-case-merge)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.es/software/156723/gladly)
    - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/156723/187021/gladly/vs/astrea-case-merge)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.es/software/136189/salesforce)
    - [Comparar con Astrea Case Merge](https://www.capterra.es/compare/136189/187021/salesforce/vs/astrea-case-merge)

## Categorías relacionadas

- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/alternatives/187021/astrea-case-merge)
- [Ver el perfil del producto](https://www.capterra.es/software/187021/astrea-case-merge)

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