Software para atención al cliente

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Productos de software filtrados:

241 productos encontrados

Valoración del producto

Implementación

Características

Help Scout

Help Scout

Por Help Scout

(117 reseñas)

Help Scout scales like any other customer support software, but the customer experience is personalized like a normal email. Help Scout is ideal for companies of all sizes, and specifically companies with 11+ users. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. Descubre más sobre Help Scout

Zoho Desk

Zoho Desk

Por Zoho Desk

(1420 reseñas)

Zoho Desk es una aplicación de atención al cliente basada en la web que ayuda a tu empresa a desarrollar relaciones más sólidas con los clientes. Con Zoho Desk, los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Es personalizable, fácil de usar y no te cuesta una fortuna. Parte del paquete de software empresarial de Zoho, con capacidad para 30 personas, Zoho Desk te brinda el poder de poner la atención al cliente en el corazón de tu empresa. Descubre más sobre Zoho Desk

TeamSupport

TeamSupport

Por TeamSupport

(606 reseñas)

TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Descubre más sobre TeamSupport

Giva

Giva

Por Giva

(22 reseñas)

Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. Highly customizable without programming or consultants. Descubre más sobre Giva

Freshdesk

Freshdesk

Por Freshworks

(644 reseñas)

Freshdesk es una solución de servicio de asistencia que ofrece todo lo que necesitas para brindar una atención excepcional al cliente. Gestiona todas las conversaciones de tus clientes en un solo lugar, sin importar cuál sea la fuente, ya sea correo electrónico, teléfono o redes sociales, para que puedas ofrecer una asistencia personal y rápida. Freshdesk es fácil de usar, por lo que puedes concentrarte en lo que más te importa: apoyar a los clientes. Con funciones tales como el mejor sistema de tickets y automatizaciones inteligentes, hacer felices a los clientes nunca ha sido tan fácil. Descubre más sobre Freshdesk

SysAid

SysAid

Por SysAid Technologies

(87 reseñas)
Aspect Unified IP

Aspect Unified IP

Por Aspect Software

(35 reseñas)

Aspect Unified IP brings all contact center options together, simplifying omni-channel interactions across voice, email, chat, SMS, IM and social. The solution offers multi-session contact handling and tight integration with industry leading CRM applications, helping you effectively manage and deliver differentiated customer experiences that make your company easier to do business with. Ideal for 75+ agents. Descubre más sobre Aspect Unified IP

Heymarket

Heymarket

Por Heymarket

(6 reseñas)

Heymarket is business text messaging for your team. Customers never have to install an app and receive normal SMS and Facebook messages. Your team can read and reply to messages from Heymarket Web on their computers, the native iOS app (featured by Apple), or Android app. Agent productivity features including assignments, reminders, private comments, and templates. Managers get administrative features like reports, integrations, custom fields, and an API. Descubre más sobre Heymarket

LiveEngage

LiveEngage

Por LivePerson

(20 reseñas)

LivePerson es una plataforma de chat y mensajería que facilita la vida al transformar la forma en que las personas se comunican con las marcas. Sus 18 000 clientes, incluidas marcas líderes como Citibank, HSBC, Orange y The Home Depot, utilizan las soluciones de comercio conversacional para organizar personas, bots e inteligencia artificial a escala y crean una relación conveniente, profundamente personal y conversacional con sus millones de consumidores. Descubre más sobre LiveEngage

Tracker

Tracker

Por PhaseWare

(64 reseñas)

PhaseWare Tracker ofrece una solución completa, configurable y de asistencia técnica diseñada para optimizar los procesos de flujo de trabajo comunes, al mismo tiempo que proporciona visibilidad adicional a través del portal de autoservicio. Al centrarse funcionalmente en la emisión de tickets básicos, Tracker proporciona una solución de mesa de ayuda altamente efectiva sin agregar la complejidad y la sobrecarga de la administración de activos. El resultado es una solución ágil y rentable para las operaciones de la mesa de ayuda. Descubre más sobre Tracker

Genesys PureCloud

Genesys PureCloud

Por Genesys

(39 reseñas)

The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Descubre más sobre Genesys PureCloud

Omni-Channel Self-Service

Omni-Channel Self-Service

Por Verascape

(0 reseñas)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Descubre más sobre Omni-Channel Self-Service

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

Por ManageEngine

(7 reseñas)

SupportCenter Plus es un software de asistencia preparado para ITIL y basado en la web, diseñado para organizaciones de TI que ofrecen asistencia de TI a sus clientes. Funciona como una plataforma común para la gestión de toda la atención al cliente. Los usuarios pueden realizar el seguimiento, gestionar y resolver las consultas del servicio de asistencia fácilmente, ofreciendo así una asistencia al cliente rápida que lleva la satisfacción del cliente a un nivel completamente nuevo. Descubre más sobre ManageEngine SupportCenter Plus

CustomerWise

CustomerWise

Por TechExcel

(3 reseñas)

TechExcel CustomerWise is an integrated CRM software application for managing customer relationships throughout the entire customer lifecycle, covering support, sales, marketing and asset management. Descubre más sobre CustomerWise

Dixa

Dixa

Por Dixa

(7 reseñas)

Dixa es una plataforma de atención personal al cliente basada en la nube para conversaciones en tiempo real. Diseñado pensando en la simplicidad y la facilidad de uso, Dixa permite a los equipos que atienden a los clientes brindar asistencia personal instantánea a través del teléfono, el correo electrónico, y el chat desde una pantalla. Obtén estadísticas de rendimiento en tiempo real para pantallas de pared, enrutamiento inteligente en todos los canales, automatizaciones, devolución de llamadas y mucho más. Realiza la visita en el sitio web, haz una prueba de forma gratuita o programa una demostración para ver cómo Dixa puede mejorar tu experiencia con clientes y agentes. Descubre más sobre Dixa

Cayzu

Cayzu

Por Cayzu

(31 reseñas)

Cayzu is the #1 INTERNAL HELPDESK FOR 10-50 AGENTS. Wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, instant notifications and ability to manage multiple brands from a single portal. Forget complicated and expensive licensing and take control of your support with the MOST AFFORDABLE HELPDESK FOR 10-50 AGENTS. Descubre más sobre Cayzu

Helpshift

Helpshift

Por Helpshift

(23 reseñas)

A través del sistema de asistencia simplificado de Helpshift, las empresas pueden resolver los problemas de manera más eficiente, aumentando la satisfacción del cliente en el proceso. Empresas como Viacom, Virgin Media, Microsoft, Western Union, Flipboard y cientos de otras marcas líderes usan la plataforma Helpshift para brindar asistencia al cliente prioritaria por mensajería. Helpshift está instalado en dos mil millones de dispositivos en todo el mundo y presta servicios mensualmente a más de 600 millones de consumidores activos. Para obtener más información, visita https://www.helpshift.com. Descubre más sobre Helpshift

LiveAgent

LiveAgent

Por QualityUnit

(390 reseñas)

LiveAgent es el software de centro de ayuda más revisado y el n.º 1 clasificado para SMB. Empresas como BMW, Yamaha, Huawei, Orange o Forbesfone utilizan LiveAgent para ofrecer al cliente resultados asombrosos, a 150 millones de usuarios finales en todo el mundo. Únete a ellos y obtén una ventaja competitiva. Comienza con una prueba gratis de 14 días, sin necesidad de tarjeta de crédito, sin contratos. LiveAgent es un software multicanal de centro de ayuda con abundantes características, más de 170, incluidas chat en vivo, soporte telefónico, integraciones con redes sociales, portal de la ayuda y API. Descubre más sobre LiveAgent

bpm'online service

bpm'online service

Por bpm'online

(72 reseñas)

El servicio en línea de Bpm ofrece procesos listos para usar basados en las mejores prácticas del sector para organizaciones medianas y grandes. Administra las solicitudes de los clientes y automatiza las operaciones de servicio al seguir procesos predefinidos para la excelencia en atención al cliente. Bpmonline fue reconocido en el Magic Quadrant de Gartner de Centro de CRM de participación del cliente de 2016 y se encuentra en cinco categorías de la Guía de proveedores de CRM de Gartner de 2016 (SFA, Gestión de relaciones con los socios, Ventas internas y Software de atención al cliente). Descubre más sobre bpm'online service

Avochato

Avochato

Por Avochato

(25 reseñas)

Avochato is the all-in-one text messaging solution for marketers. Avochato makes it easy to send bulk messages to your contacts and turn those broadcasts into one-on-one conversations. Drive online and in-store traffic, make update announcements, and even gather more online reviews for your business. Avochato integrates with services including Slack, Office 365, Salesforce, and Desk.com. It also integrates with Google AdWords, enabling prospects to text you from a Google Ad. Descubre más sobre Avochato

monday.com

monday.com

Por monday (formerly dapulse)

(943 reseñas)

monday.com es una herramienta de gestión de proyectos que tu equipo realmente disfrutará al usarla. Hace que sea divertido y fácil para todos colaborar, enfocarse en lo que es importante y hacer más en el trabajo. Es la primera herramienta visual de este tipo y te muestra exactamente dónde se encuentran las cosas de un vistazo. Finalmente, deshazte de las tediosamente largas cadenas de correo electrónico, reduce las reuniones y experimenta la satisfacción de cuidar el medio ambiente cuando hayas terminado. Descubre más sobre monday.com

ilos Videos

ilos Videos

Por ilos

(15 reseñas)

ilos is a platform for education and training. Descubre más sobre ilos Videos

TrueDialog

TrueDialog

Por TrueDialog

(10 reseñas)

Built for big business - made easy for small business. We have the most pre-built features of any Enterprise SMS Text platform - at Half the Price. Text 1-to-millions, or engage in True 1-to-1 Dialog at scale. Others claim 1-to-1, but ours is built for multi-user, threaded dialog at scale for large businesses. Call Center Module and Mobile App for 1,000s of reps to use SMS with admin controls. Multi-Channel Emergency Alert System included. Major CRM Integrations. Short & Long Codes. API access. Descubre más sobre TrueDialog

Mize Customer Central

Mize Customer Central

Por Mize

(0 reseñas)

Disconnected processes and data silos frustrate customers resulting in lower customer satisfaction and higher churn. Mize Customer Central enables companies to orchestrate service interactions enhancing the customer experience. Customer Central integrates all the service transactions, resources, workflows, and data to simplify and unify the service processes. Service teams gain actionable insights to drive service performance, customer retention, and customer lifetime value. Descubre más sobre Mize Customer Central

elevio

elevio

Por elevio

(10 reseñas)

Elevio hace que tus productos sean más fáciles de aprender. Mejora la retención, mientras reduce tus cargas de asistencia. Reunimos todas tus asistencias existentes para ofrecer una experiencia integral para tus clientes, llevando la educación de tus clientes al siguiente nivel y brindando ayuda a demanda a tus clientes, cuando y donde la necesiten. Más de 500 empresas como Atlassian, Heap, Adroll y Dell están utilizando elevio para mejorar la educación del cliente y reducir las cargas de asistencia. Pruébalo GRATIS durante 14 días. Descubre más sobre elevio

MSP Anywhere

MSP Anywhere

Por SolarWinds MSP

(5 reseñas)

MSP Anywhere es un software de control remoto basado en la web para empresas de servicios de TI que necesitan resolver problemas de clientes de forma remota y rápida. Ofrece chat bidireccional en vivo, tiempo promedio de conexión de 5 segundos, sesiones remotas receptivas y excelentes herramientas de soporte remoto como el visor de eventos de Windows y la línea de comando. MSP Anywhere es 100 % basado en la nube y es fácil de probar, comprar y usar. Descubre más sobre MSP Anywhere

inSided

inSided

Por inSided

(6 reseñas)

The inSided platform for commerce and customer service enables your customers and prospects to ask questions and get advice. Use cases include customer service, where customers get quality service at low cost, and ecommerce, where user generated content drives traffic and conversion. Descubre más sobre inSided

HelpOnClick Live Chat

HelpOnClick Live Chat

Por HelpOnClick

(2 reseñas)

HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems Descubre más sobre HelpOnClick Live Chat

Vision Helpdesk

Vision Helpdesk

Por Vision Helpdesk

(27 reseñas)

Vision Helpdesk ofrece herramientas de software para atención al cliente: 1) Software de mesa de ayuda (mesa de ayuda multicanal); 2) Mesa de ayuda por satélite (mesa de ayuda multimarca); 3) Centro de atención (mesa de ayuda ITIL/ITSM). Vision Helpdesk es TODO EN UNO. La mesa de ayuda para asistencia al cliente te permite administrar diversos canales, como CORREO ELECTRÓNICO, FORMULARIOS WEB, TWITTER, FACEBOOK y LLAMADAS, todo bajo un mismo techo. Más de 8000 empresas de todo el mundo confían en Vision Helpdesk. Descubre más sobre Vision Helpdesk

Helprace

Helprace

Por Helprace

(5 reseñas)

Helprace es la forma más sencilla de gestionar la interacción entre clientes y empresas. Un servicio de ayuda con una comunidad de clientes intuitiva y una aplicación de comentarios que hacen que Helprace esté listo para usar de inmediato. No hay largas guías de instalación, manuales de instalación o configuraciones de TI para tener en cuenta. Descubre más sobre Helprace

Whatfix

Whatfix

Por Whatfix

(44 reseñas)

Whatfix es la forma más fácil de crear guías y explicaciones procedimentales interactivas. Whatfix mejora la capacidad de autoservicio de los productos web y ayuda a las empresas a reducir las consultas de asistencia y mejorar la participación de los usuarios. Se trata de una plataforma en la nube donde los equipos de productos pueden autoseleccionar guías interactivas e integrarlas en todos los puntos de contacto del usuario. Whatfix es utilizada por grandes y pequeñas empresas para mejorar la efectividad de la capacitación, mejorar la asistencia al cliente y mejorar la incorporación de usuarios. Descubre más sobre Whatfix

C2 ATOM

C2 ATOM

Por C2 Enterprise

(11 reseñas)

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Its also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing. Descubre más sobre C2 ATOM

Zingtree

Zingtree

Por Zingtree

(84 reseñas)

Zingtree allows you to create, customize, deploy and analyze interactive decision trees, process guides, and agent call scripts that live on your website. With Zingtree, it's incredibly easy to help customers self-solve problems, better navigate websites and products, and intelligently route to the right information for any process (internal or customer-facing). Integrations with Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier, and more are available for free. Descubre más sobre Zingtree

QuestDesk Solutions

QuestDesk Solutions

Por QuestDesk Solutions

(8 reseñas)

Our solutions is the most customizable customer service system on the market. Our platform makes it quick to setup and easy to use. Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on. Descubre más sobre QuestDesk Solutions

Five9

Five9

Por Five9

(257 reseñas)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Descubre más sobre Five9

CloudCherry

CloudCherry

Por CloudCherry Analytics

(6 reseñas)

CloudCherry is a SaaS-based, Real-Time Customer Feedback Collection and Customer Experience Analytics product to track, measure & improve Customer Experience. With CloudCherry, your business can identify the factors that are bringing Customer Experience down, measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights into consumer behavioral patterns and address any customer complaint or query in real-time, as soon as it occurs. Descubre más sobre CloudCherry

Issuetrak

Issuetrak

Por Issuetrak

(147 reseñas)

Customers easily voice their concerns by email, mobile device, or web portal. Business Rules to route issues to the right team quickly and automatically. Contact your customers with notifications about updates and resolutions. Get issues to team members in multiple departments when necessary. Use templates to submit common issues and create a self-service knowledge base for future concerns. Keep management happy with automatically generated reports delivered via email. Respond. Resolve. Report. Descubre más sobre Issuetrak

Agiloft

Agiloft

Por Agiloft

(24 reseñas)

Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Descubre más sobre Agiloft

FluentStream

FluentStream

Por FluentStream Technologies

(22 reseñas)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Descubre más sobre FluentStream

InTheChat

InTheChat

Por InTheChat

(1 reseña)

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. Descubre más sobre InTheChat

Shelf

Shelf

Por Shelf

(37 reseñas)

Shelf is an award winning customer service knowledge base that helps teams save time, prevent costly mistakes and stay on the same page. Unlike other knowledge base platforms, Shelf was designed by a Harvard knowledge management expert for best in class search and findability. Used by organizations like Slalom, Amazon and Nielson, Shelf enables any type of content to be centralized, including; documents, youtube videos, web links and more. Contact us for a demo and free trial. Descubre más sobre Shelf

Supportbench

Supportbench

Por Supportbench Services

(11 reseñas)

Support Bench is the next generation technology for keeping customers happy. We are a multichannel customer service platform for the entire market, empowering your reps to resolve all issues quickly and completely. It is both feature packed and affordable, from its dynamic SLAs to robust case management, Support bench offers companies the freedom to tailor their support system to the way they want to work. After all, once you get your valued customers, its our job to ensure you keep them. Descubre más sobre Supportbench

Blue Enterprise Surveys

Blue Enterprise Surveys

Por eXplorance

(7 reseñas)

Con una única configuración de sistema, reúne y actúa sobre comentarios de experiencia clave de cada interacción que los clientes tengan con tu organización de atención al cliente. El software Blue Surveys lo hace posible a través de la integración de CRM, seguimientos automáticos y capacidades de escalamiento, así como potentes soluciones de creación de informes y analíticas. En resumen, Blue ayuda a que tu organización sea una máquina de comentarios en tiempo real donde la voz de ningún cliente quede sin ser escuchada. Descubre más sobre Blue Enterprise Surveys

ShareNet Customer Service

ShareNet Customer Service

Por Novo Solutions

(1 reseña)

Simplify your Work with this easy to use and highly flexible web and mobile Customer Service solution. Auto route email or web portal requests to the appropriate department. Define Service Level Agreements. Capture and share KNOWLEDGE BASE articles (even search in attachments). Create powerful REPORTS and DASHBOARDS. Easily CUSTOMIZE to your needs with Custom Fields, Forms, Record Lists, Email Templates, Work Flows and Permissions. END USER PORTAL available for customers and employees. Descubre más sobre ShareNet Customer Service

NICE inContact Telephony Software

NICE inContact Telephony Software

Por NICE inContact

(73 reseñas)

NICE inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. NICE inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. Descubre más sobre NICE inContact Telephony Software

TinyTake

TinyTake

Por MangoApps

(1 reseña)

TinyTake is a free screen capture & video recording software for Microsoft Windows & Mac. With TinyTake, you can capture images and videos of your computer screen, add comments and share them with others in minutes. Descubre más sobre TinyTake

Intelligent Troubleshooting

Intelligent Troubleshooting

Por Dezide

(3 reseñas)

Dezide proporciona software para optimizar los procesos de solución de problemas técnicos para fabricantes y operadores de equipos para minería, petróleo y gas, sectores eólicos, de trabajo pesado y otros sectores avanzados. También presta servicio a los sectores de telecomunicaciones, alta tecnología y comunicaciones. Los clientes utilizan Dezide para mejorar la AHT y la calidad en los centros de atención y de vigilancia, así como para aumentar la disponibilidad, confiabilidad, MTBF y reducir MTTR para el mantenimiento programado y no programado localmente. Descubre más sobre Intelligent Troubleshooting

LiveChat

LiveChat

Por LiveChat Software

(348 reseñas)

Premium Live Chat y Help Desk Software para negocios. LiveChat convierte a los equipos de asistencia en rockstars de atención al cliente. Los clientes aman obtener las respuestas a sus preguntas en cuestión de segundos. ¡Gana los corazones de los clientes con una increíble atención al cliente con LiveChat, únete a más de 24 000 empresas de más de 150 países y prueba LiveChat ahora mismo! Descubre más sobre LiveChat

Agent.ai

Agent.ai

Por Agent.ai

(0 reseñas)

Agent.ai enables companies to respond to their customers' inquiries faster, 24/7/365, while helping agents become more productive. Our live chat customer service platform leverages a host of customer and agent-facing artificial intelligence-based features designed to improve customer engagement, retention, and expedite the time it takes for customers to get resolutions to their frequently asked questions. Descubre más sobre Agent.ai

Agile CRM

Agile CRM

Por Agile CRM

(245 reseñas)

Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500. Descubre más sobre Agile CRM

Knowledge First

Knowledge First

Por Unymira USU

(0 reseñas)

Knowledge First is an intelligent web self-service platform that provides your customers step-by- step support on your website and delivers the right information for all their questions. Whether the query is sent from a Smartphone, tablet or PC, Knowledge First quickly and easily supplies the exact information customers need. This boosts efficiency and the quality of customer service. Descubre más sobre Knowledge First

Salesforce

Salesforce

Por Salesforce Service Cloud

(324 reseñas)

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective

SutiDesk

SutiDesk

Por SutiSoft

(3 reseñas)

Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zoomin

Zoomin

Por Zoomin

(1 reseña)

Helps organizations and enterprises deliver product content across all customer touchpoints.

GoToAssist

GoToAssist

Por GoToAssist

(63 reseñas)

GoToAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost.

Kayako

Kayako

Por Kayako

(123 reseñas)

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.

iCity

iCity

Por Imex Systems

(0 reseñas)

iCity-CSP is a comprehensive and integrated e-Government framework that provides portal and eServices for local governments.

WalkMe

WalkMe

Por WalkMe

(26 reseñas)

WalkMe is the pioneer of the Digital Adoption Platform that provides enterprise-class guidance, engagement, insights, and automation.

Jobi

Jobi

Por Jobi

(4 reseñas)

Revolutionary field service solution that provides service professionals with a platform to manage and grow their business.

NABD

NABD

Por NABD

(37 reseñas)

Online workflow-based customer service software for companies looking for fast and agile services. FREE life time plan available.

Xperience

Xperience

Por Altitude Software

(1 reseña)

Excelente funcionalidad de centro de contacto en la nube al nivel de las mejores soluciones locales.

Talkdesk

Talkdesk

Por Talkdesk

(58 reseñas)

Talkdesk is cloud-based contact center software for customer service with advanced features, reporting and integrations.

Gladly

Gladly

Por Gladly

(0 reseñas)

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

HappyFox

HappyFox

Por HappyFox

(58 reseñas)

Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.

iSupport

iSupport

Por iSupport Software

(31 reseñas)

End users can submit requests for service, search for solutions, and view the status of their open incidents.

Conversocial

Conversocial

Por Conversocial

(6 reseñas)

Manage Customer Care at Scale in Facebook and Twitter. Connect, collaborate, and control using social media outlets.

Akio

Akio

Por Akio

(0 reseñas)

Akio is a unified cross-channel customer conversational platform combined with a complete listening and analytics system.

ClickDesk

ClickDesk

Por ClickDesk

(15 reseñas)

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.

CustomerFirst

CustomerFirst

Por RTI Software

(0 reseñas)

Support management / help desk system that includes defect tracking, e-mail integration, time tracking, and much more.

Kundo

Kundo

Por Kundo

(0 reseñas)

Kundo is a customer service software that offers features such as live chat, customer forum, email, and case management

Tidio Chat

Tidio Chat

Por Tidio

(28 reseñas)

Tidio is a communicator for businesses that keeps Live Chat, Messenger and Email in one place.

Cingo

Cingo

Por Cingo

(0 reseñas)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

MightyCall

MightyCall

Por Infratel

(27 reseñas)

Our customers: small and medium business owners, aged 25 - 54, optimized for solo entrepreneurs and companies with up to 100 employees.

Toonimo

Toonimo

Por Toonimo

(4 reseñas)

Toonimo humanizes the web user experience with engaging digital walkthroughs.

Casengo

Casengo

Por Casengo

(12 reseñas)

Empowers retailers and small businesses to respond to customer questions faster. Team inbox for customer chats, emails, social posts.

Brand Embassy

Brand Embassy

Por Brand Embassy

(1 reseña)

Brand Embassy is a customer service software designed to deliver human connections at scale.

Slaask

Slaask

Por Slaask

(1 reseña)

Your customer service app for Slack to bring all your team communication together in one place.

Qelp

Qelp

Por Qelp

(0 reseñas)

Qelp is the global leader in online self-service software for any device.

HelpSpot

HelpSpot

Por UserScape Software

(5 reseñas)

The flexible and affordable customer service solution trusted by thousands of organization for more than 12 years.

SupportBee

SupportBee

Por SupportBee

(4 reseñas)

Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.

SupportPortal

SupportPortal

Por Escon Information Consulting

(0 reseñas)

Web-based customer support solution with incident, news and knowledge management, product catalog and support forum.

Cloud Call Center

Cloud Call Center

Por 3CLogic

(46 reseñas)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Teckst

Teckst

Por Teckst

(29 reseñas)

Teckst empowers enterprises to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging.

Gnatta

Gnatta

Por Gnatta

(2 reseñas)

Gnatta allows businesses of all sizes to listen and engage with their customers on an individual basis via one single interface.

SYNTHESYS

SYNTHESYS

Por Noetica

(1 reseña)

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

PlayVox

PlayVox

Por PlayVox

(0 reseñas)

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

Vivocha

Vivocha

Por Vivocha

(1 reseña)

Vivocha.com, the Multichannel and Multidevice Customer Interaction platform: Video, Voice, Chat, and Collaboration tools

Ongair

Ongair

Por Ongair

(1 reseña)

Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms.

Dial Once

Dial Once

Por Dial Once

(2 reseñas)

Turns mobile customer care calls into digital sessions providing a faster, better and more cost-effective user experience.

SmarterTrack

SmarterTrack

Por Tweakservers

(1 reseña)

Windows-based help desk tool for tracking customer service issues as well as managing miulti-location customer communications.

Ticksy

Ticksy

Por Ticksy

(1 reseña)

Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.

nService

nService

Por Avensoft

(0 reseñas)

Service management application for managing work orders and service requests. Includes self-service portal for requests submissions.

Returngoods

Returngoods

Por Returngoods

(0 reseñas)

Integrated SaaS solution for managing product returns (RMA). Can be integrated into your call center or ERP database via VDS.

UserEcho

UserEcho

Por UserEcho

(1 reseña)

An online customer support software with helpdesk, forum, knowledge base, and live chat features.

Mi4biz

Mi4biz

Por Formalistech

(0 reseñas)

Cloud-based, integrated, end to end issue management solution with escalation, automated workflows and advanced reporting capabilities.

Humach

Humach

Por Humach

(0 reseñas)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

AnswerDash

AnswerDash

Por AnswerDash

(3 reseñas)

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

Callmaker

Callmaker

Por Callmaker

(2 reseñas)

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Yonyx

Yonyx

Por Yonyx

(26 reseñas)

Decision tree driven interactive guides for technical support & customer service

FocalScope

FocalScope

Por FocalScope

(19 reseñas)

Web-based live chat and help desk software with personal and group email management and email threading.

SuperOffice CRM

SuperOffice CRM

Por SuperOffice

(17 reseñas)

Simplifies your daily work with your customers. Most user-friendly CRM software on the market.

ServiceNow Customer Service Management

ServiceNow Customer Service Management

Por ServiceNow

(24 reseñas)

ServiceNow Customer Service Management is built for the digitally connected service economy.

VeriShow

VeriShow

Por HBR Labs

(5 reseñas)

VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.

ThoughtBuzz

ThoughtBuzz

Por ThoughtBuzz

(3 reseñas)

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

LobbyCentral

LobbyCentral

Por Fuhr Software

(0 reseñas)

Customer queuing and service analysis software for customer service departments.

Tender Support

Tender Support

Por ENTP

(0 reseñas)

Organizes your customer care so you can focus on delivering the best service possible.

Cloud 9 Support

Cloud 9 Support

Por Cloud 9 Support

(0 reseñas)

Scalable multi-language support system for products and services with contract compliance functionality.

Helppier

Helppier

Por Helppier

(0 reseñas)

Help users engage with your content through one single UX hub. Create user guides and interactive on-page tools that work 24/7.

Ottspott

Ottspott

Por Apidaze

(0 reseñas)

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Answerbase

Answerbase

Por Lumin Creative

(10 reseñas)

A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles.

NetKeeper

NetKeeper

Por Multima

(0 reseñas)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Zinergy

Zinergy

Por Zinergy

(0 reseñas)

Web based service desk software with help desk support, ticketing system, asset management and knowledge base.

ConnectWise Control

ConnectWise Control

Por ConnectWise

(676 reseñas)

ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection.

ConnectWise Control

ConnectWise Control

Por ConnectWise

(676 reseñas)

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

Sentiment Metrics

Sentiment Metrics

Por Sentiment Metrics

(0 reseñas)

With minimal training, users can search for, find and be analyzing valuable information about brands, competitors and topics.

trueAct

trueAct

Por Pidas

(1 reseña)

Service management tool. Automation through AI modules (NLP, routing), Multichannel-Ticketing incl. knowledge support and Reporting

Pulse CRM

Pulse CRM

Por Pulse Web Solutions

(0 reseñas)

Track prior customer service calls and automatically fill out customer information for the next ticket.

Close Support

Close Support

Por Close Fit Software

(0 reseñas)

Multi-user help desk software application that is affordable, simple to install and easy to use.

P3chat

P3chat

Por P3chat

(0 reseñas)

Live chat with proactive initiation capabilities, canned responses and special control features.

ChurnSpotter

ChurnSpotter

Por ChurnSpotter

(0 reseñas)

Cloud based solution for reduced churn and customer service.

Pega Customer Service

Pega Customer Service

Por Pegasystems

(0 reseñas)

Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.

ePowerCenter

ePowerCenter

Por Astute Solutions

(0 reseñas)

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Kapdesk

Kapdesk

Por Adjetter Media

(0 reseñas)

Cloud-based customer support software and SaaS based customer service software used all over the world.

Trust+

Trust+

Por ServeMeBest

(0 reseñas)

Caller-controlled recording system for customer care departments. Provides customers with recordings of their conversations.

AzureDesk

AzureDesk

Por AzureDesk

(34 reseñas)

AzureDesk: software de centro de ayuda que puede ser utilizado por las empresas para proporcionar un servicio uniforme de asistencia al cliente y soluciones de helpdesk.

Zoho Discussions

Zoho Discussions

Por Zoho

(3 reseñas)

An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.

Revelation helpdesk

Revelation helpdesk

Por YellowFish Software

(0 reseñas)

100% web-based help desk application that will improve your business management & your customer relations.

Inbify

Inbify

Por Inbify

(0 reseñas)

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.

SimpleFeedback

SimpleFeedback

Por Magiwow

(0 reseñas)

Cloud customer engagement and feedback collection application for small businesses.

devContact

devContact

Por devContact

(4 reseñas)

The Ultimate Customer Experience

FuzeDigital

FuzeDigital

Por FuzeDigital

(3 reseñas)

Comprehensive, modular and easy to use web-based customer care software suite.

Ameyo Engage

Ameyo Engage

Por Ameyo Engage

(0 reseñas)

Grow your business by gaining customer loyalty with a world class customer contact center software

Chloe

Chloe

Por Sundown.ai

(0 reseñas)

An Artificial Intelligence system that lowers labor costs by automating customer service and sales.

Wix

Wix

Por Wix

(761 reseñas)

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

Applied CSR24

Applied CSR24

Por Applied Systems

(5 reseñas)

Applied CSR24 is the industry's first online customer self-service software that connects your customers to information in your managem

SRM Software

SRM Software

Por CSDP

(1 reseña)

Service relationship management software designed to automate customer service process, depot repair, time tracking, and scheduling.

Zervicio

Zervicio

Por Manage Smart Solutions

(0 reseñas)

Offers cloud based after sales service platform to enterprises for automating customer support services.

INTOUCH

INTOUCH

Por Topdown Systems

(16 reseñas)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

CustomAnswers

CustomAnswers

Por CustomAnswers Software

(11 reseñas)

Powerful, flexible and affordable CRM platform suitable to specific business processes.

Chataroo

Chataroo

Por Chataroo

(2 reseñas)

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.

ExDesk

ExDesk

Por ExDesk.com

(0 reseñas)

Help desk software solution for the IT support and service provider communities.

Richmond ServiceDesk

Richmond ServiceDesk

Por Richmond Systems

(0 reseñas)

Web-based service desk with customer service portal designed for internal ITSM and external customer support.

RenewityRMA

RenewityRMA

Por Renewity Systems

(0 reseñas)

Flexible Returns/RMA Management & Service Automation for Manufacturers. Includes Knowledge Base, Help Desk and Product Returns Mgmt.

AlwaySupport

AlwaySupport

Por AlwaySupport

(1 reseña)

Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time.

Achiever CRM

Achiever CRM

Por Interactive Software

(0 reseñas)

Scalable and highly customisable enterprise-wide solution covering Sales, Marketing, Customer Service & Support.

AnswerChat

AnswerChat

Por Alpha Media

(0 reseñas)

Customer support system that helps track your website and visitor's statistics.

eTouchPoint

eTouchPoint

Por eTouchPoint

(0 reseñas)

Customer feedback and coaching application for service-oriented businesses.

LiveHelpNow Suite

LiveHelpNow Suite

Por LiveHelpNow

(63 reseñas)

LiveHelpNow is a customer service software suite with help-desk features: live chat, SMS, email/ticket, knowledge base and callback.

versaSRS HelpDesk

versaSRS HelpDesk

Por VersaDev

(3 reseñas)

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.

Cincom Synchrony

Cincom Synchrony

Por Cincom Systems

(1 reseña)

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.

Neocase CS

Neocase CS

Por Neocase Software

(0 reseñas)

Maximizes productivity and quality of service through self-service, knowledge management and advanced workflows.

Cognitive Virtual Assistant

Cognitive Virtual Assistant

Por Cognicor

(0 reseñas)

Gives instant answers to customer queries. Understands customer intent in natural language. Creates knowledge base from existing web.

Inforobo

Inforobo

Por Brainasoft

(0 reseñas)

An automated information assistant system which provides all in one solution for marketing automation, customer service, live chat etc.

Intercom

Intercom

Por Intercom

(251 reseñas)

A fundamentally new way to communicate with your customers.

Blazedesk

Blazedesk

Por Blazedesk

(10 reseñas)

Blazedesk is an all in one solution for entrepreneurs with CRM, Project management, Invoicing and customer support in one solution.

Dovetail

Dovetail

Por Dovetail Research

(8 reseñas)

Combine customer feedback & user research in one place, making it easy to see patterns, discover insights, and decide what to do next.

SupportSync

SupportSync

Por SupportSync

(6 reseñas)

SupportSync provides Product Return Management software designed for businesses who provide products that require return services.

HelpSite.io

HelpSite.io

Por HelpSite.io

(5 reseñas)

HelpSite.io is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get starte

eServiz

eServiz

Por IndusMedia Technologies

(3 reseñas)

Comprehensive complaint registry mechanism, AMC & Warranty, Field and customer management, including alerts and reminders.

HyperTeam CRM for Office 365

HyperTeam CRM for Office 365

Por HyperTeam

(3 reseñas)

HyperTeam CRM for Office 365

SpiceCSM

SpiceCSM

Por SpiceCSM

(1 reseña)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Aptean Onyx CRM

Aptean Onyx CRM

Por Aptean

(1 reseña)

Onyx provides powerful & configurable tools to grow mutually beneficial relationships with customers and increase staff's productivity.

eGain Suite

eGain Suite

Por eGain Communications

(0 reseñas)

eGain's knowledge management and customer engagement solutions power digital transformation for leading brands.

WebSupport PRO

WebSupport PRO

Por Support Sentry

(0 reseñas)

Web based customer service software for small to medium sized businesses.

Remetrex PQ

Remetrex PQ

Por Remetrex

(0 reseñas)

Web-based enterprise level complaint handling software to help increase your company's productivity.

Eptica Entreprise Suite

Eptica Entreprise Suite

Por Eptica

(0 reseñas)

Multi-channel customer interaction software, either in-house or on SaaS, delivers consistent, managed service across all channels.

Comarch NGSF

Comarch NGSF

Por Comarch

(0 reseñas)

Component-based service creation concept to reduce service lifecycle and enables CSPs to update the customer service portfolio.

CS for SharePoint

CS for SharePoint

Por Crow Canyon Systems

(0 reseñas)

Provides a powerful account, contact and ticket management that your organization requires to optimize call center/support activities.

CRMUnleashed

CRMUnleashed

Por Force Software

(0 reseñas)

Support clients in various locations with one application through a web-based portal or an automated bug notification tool.

Sparkcentral Customer Engagement Platform

Sparkcentral Customer Engagement Platform

Por Sparkcentral

(0 reseñas)

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.

Any Request

Any Request

Por CyberNiche Software

(0 reseñas)

Store and track all customer requests.

Web Customer Service Solution

Web Customer Service Solution

Por Vocalcom

(0 reseñas)

Vocalcom is a leading cloud customer service software solution. Over 550,000 agents use Vocalcom to increase customer satisfaction.

OMQ self service

OMQ self service

Por OMQ

(0 reseñas)

Easy-to-use software solutions for support systems (such as ticketing systems, contact forms) and make them more intelligent.

Requuest

Requuest

Por Requuest

(0 reseñas)

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.

Rocktik

Rocktik

Por Evayadesk

(0 reseñas)

Faasthelp-Artificial intelligence powered sales and customer support software

Jenny

Jenny

Por GetJenny

(0 reseñas)

Intelligent virtual software agent capable of automatically answering the most common questions of your customer service.

SiteGlue

SiteGlue

Por LokalMotion

(0 reseñas)

We build chatbots!

Macinpro

Macinpro

Por Zon Innovative

(0 reseñas)

An online ticketing tool to automate customer communication, generate timesheets, track reports, and more.

AlphaBlues

AlphaBlues

Por AlphaBlues

(0 reseñas)

Automated customer support for autonomous ticket closing and human assisted case resolution. Utilising machine learning and AI.

Tenfold

Tenfold

Por Tenfold

(138 reseñas)

CTI for Sales & Contact Center - Improve Customer Experience & Productivity

xSellco Helpdesk

xSellco Helpdesk

Por Xsellco

(38 reseñas)

Vende más con el centro de ayuda creado para el comercio electrónico. Centraliza las consultas de los clientes de todos tus canales de venta en un tablero conectado único.

Quick Facebook Chat App

Quick Facebook Chat App

Por Beeketing

(27 reseñas)

Provide live, instant and personalized customer support with Facebook messenger live chat for FREE

C-Desk

C-Desk

Por C-Desk

(20 reseñas)

Help desk solution with service request management, knowledge base, task management, surveys.

Avaya Aura Platform

Avaya Aura Platform

Por Avaya

(15 reseñas)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Wix Answers

Wix Answers

Por Wix Answers

(14 reseñas)

Wix Answers es la plataforma profesional que puedes usar para crear tu propia solución completa de asistencia al cliente y brindar asistencia a tus clientes.

Re:Desk

Re:Desk

Por Re:Desk

(5 reseñas)

Customer support help desk software for small business including web based cloud (Saas) and downloadable version.

UJET

UJET

Por UJET

(5 reseñas)

Brings joy to customer support by helping companies resolve problems faster.

Call Center Software

Call Center Software

Por Focus Telecom

(4 reseñas)

Multichannel cloud call/contact center solutions. call recording, live monitoring, phone, chat, mail, social, sms. Intuitive.

Gluru AI

Gluru AI

Por Gluru

(4 reseñas)

Building the MIND for your business.

Solvemate

Solvemate

Por Solvemate

(4 reseñas)

Solvemate is the chatbot that allows you to provide instant support to your customers, in an intuitive interface, without any typing.

Acobot

Acobot

Por Acobot

(3 reseñas)

Acobot helps you automate customer service by turning your documentation or knowledge base into a smart virtual agent in minutes.

Logicalware customer service

Logicalware customer service

Por Logicalware

(2 reseñas)

Logicalware is a cloud-based customer support solution for the efficient management of inbound email and social media enquiries.

Omni-Channel Customer Engagement

Omni-Channel Customer Engagement

Por Klick2Contact EU

(2 reseñas)

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.

Customer Support Suite

Customer Support Suite

Por Novo Solutions

(1 reseña)

Software that enables you to provide a cost effective Intranet or Internet help desk support environment.

NetSupport 24-7

NetSupport 24-7

Por NetSupport

(1 reseña)

Deliver Instant On Demand Support, Live Chat, Remote Control or pre-sales assistance to your customers anywhere in the world.

Buffer Reply

Buffer Reply

Por Buffer

(1 reseña)

The social customer service software for support teams. Solve customer issues on social, crush your queue, & get to inbox zero-faster.

ServiceDock

ServiceDock

Por ServiceDock

(1 reseña)

Customer feedback & service platform built specifically for multi-location businesses like retail chains & restaurant groups.

GetinQ

GetinQ

Por GetinQ

(1 reseña)

Intelligent waiting system that helps you to reduce customers waiting time, boost staff productivity and improve your agent's knowledge

CallTaker

CallTaker

Por Synagen Systems

(1 reseña)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

Textline

Textline

Por Textline

(1 reseña)

Customer communication tool that converts text messages from customer phones to live chats with company support staff.

Kommunicate

Kommunicate

Por Kommunicate

(1 reseña)

Modern customer communication software for real-time, proactive and personalized support for growing businesses.

E-Track

E-Track

Por AdvanTec Information Systems

(0 reseñas)

Web and LAN based inegrated customer service - tracks trouble tickets through completion and resource utilization.

ResponseTek:CEM

ResponseTek:CEM

Por ResponseTek

(0 reseñas)

Customer experience management platform that helps build customer advocacy and reduce customer defection.

service.net

service.net

Por audius

(0 reseñas)

Allows after-sales service staff to accept and process orders, access all information using mobile terminals.

Consumer Relationship System

Consumer Relationship System

Por Wilke Global

(0 reseñas)

Offers a complete set of e-consumer affairs capabilities, including consumer demographics, workflow, escalation, etc.

ActiveSeries Suite

ActiveSeries Suite

Por MNP

(0 reseñas)

Omni channel D2C software provider offering modular Order Management, Warehouse Management, & Buying and Product Management solutions.

GovQA

GovQA

Por WebQA

(0 reseñas)

A cross system work action platform for Governments managing public records requests, subpoenas, inter-agency communications and more.

Keeping.com

Keeping.com

Por Keeping.com

(0 reseñas)

Turn Gmail into a helpdesk and deliver customer support right from your inbox.

Clarabridge CX Suite

Clarabridge CX Suite

Por Clarabridge

(0 reseñas)

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.

Supbine

Supbine

Por Supbine

(0 reseñas)

Collects every ticket from a wide range of support channels: E-mail, Twitter, Facebook, Trustpilot, Live Chat and more.

CSS

CSS

Por CSS

(0 reseñas)

CSS Corp is a global leader providing CX capable of managing the most complex requirements.

luminjo

luminjo

Por Awelty

(0 reseñas)

A customer service solution with a centralized dashboard and features to follow conversations, automate responses, and sort messages.

Hello Vera

Hello Vera

Por Switi

(0 reseñas)

An advanced artificial intelligence agent that directly resolves customer issues in real time across multiple channels.

BSI Contact Center

BSI Contact Center

Por BSI Business Systems Integration AG

(0 reseñas)

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

Live Assist for Microsoft CRM

Live Assist for Microsoft CRM

Por CafeX

(0 reseñas)

Chatbots and live in-app customer service for Microsoft Dynamics 365

ShowHows

ShowHows

Por ShowHows

(0 reseñas)

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.

vScreen

vScreen

Por Vizolution

(0 reseñas)

SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs.

Sightcall

Sightcall

Por Sightcall

(0 reseñas)

Provides businesses with the ability to see what their customers see via their smartphone and guide them remotely.

Kylie

Kylie

Por Kylie.ai

(0 reseñas)

Customer Service Ai Specifically Built for Your Organization

Frame for Slack

Frame for Slack

Por frame.ai

(0 reseñas)

Provide customer support and managing business relationships directly in Slack channels with this software.

MaestroQA

MaestroQA

Por MaestroQA

(0 reseñas)

Software for customer service quality assurance for CSAT, CES, and more.

Dimelo Digital platform

Dimelo Digital platform

Por Dimelo

(0 reseñas)

Administra todos tus canales digitales de atención al cliente a través de una única plataforma.

e-bot7

e-bot7

Por e-bot7 GmbH

(0 reseñas)

We develop and integrate artificial intelligence for your customer service.

serviceskills.com

serviceskills.com

Por serviceskills.com

(0 reseñas)

ServiceSkills is online learning software with education empowers your staff to improve customer service, manage more effectively.

Simplify Reality

Simplify Reality

Por Simplify Reality

(0 reseñas)

Simplify Reality is a powerful solution improving the customer service experience through Artificial Intelligence.

ThinkOwl

ThinkOwl

Por ThinkOwl

(0 reseñas)

Multi-channel customer service software fully powered by artificial intelligence.

Ameyo FusionCX

Ameyo FusionCX

Por Ameyo

(0 reseñas)

FusionCX is the first one in the Contact Center industry to bring Helpdesk and Omni Channel Contact Center capabilities in one solution

Carrrot

Carrrot

Por Carrrot

(0 reseñas)

Marketing automation that turns visitors into customers with eCRM and a full range of marketing instruments

RichCall

RichCall

Por Aurus

(0 reseñas)

Video chat that improves customer experience and sales with co-browsing, text chat and file sharing.

DigitalGenius

DigitalGenius

Por DigitalGenius

(0 reseñas)

AI Platform for Customer Service

NeuroTags

NeuroTags

Por TezMinds Software

(0 reseñas)

Helps companies protect their brand by stopping the sales of counterfeit in the market, rewarding customers, and warranty management.