Software para centro de atención telefónica

Utiliza la página Capterra.es de España para encontrar el mejor software de Software para centro de atención telefónica para tu empresa.

Descubre por qué Capterra es gratis

Conoce más sobre las opciones de filtrado

Productos de software filtrados:

321 productos encontrados

Valoración del producto

Implementación

Características

Five9 Call Center Software

Five9 Call Center Software

Por Five9

(257 reseñas)

Five9 is the all-in-one call center software that uses Practical AI to increase your agents' effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents before they answer the phone. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Descubre más sobre Five9 Call Center Software

Nextiva Call Center

Nextiva Call Center

Por Nextiva

(109 reseñas)

Nextiva provides cloud-based communication and collaboration solutions designed to simplify the way businesses communicate. Nextiva serves more than 150,000 businesses in the US from its headquarters in Scottsdale, Arizona. See why everyone is switching to Nextiva! | Improve deployment speed | Utilize a flexible staffing structure | Experience dramatic cost savings | Manage your communications from anywhere | Amazing Service | Descubre más sobre Nextiva Call Center

Aspect Via

Aspect Via

Por Aspect Software

(11 reseñas)

Aspect Via customer engagement platform is the only solution that goes beyond the call center to unify the entire enterprise around the customer by eliminating barriers that divide departments and fragment work flows. As a SaaS offering tailor made for the cloud, Aspect Via offers native omni-channel Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities combined with a common UI and shared, real-time and historical reporting. Ideal for 50+ agents. Descubre más sobre Aspect Via

RingCentral Contact Center

RingCentral Contact Center

Por RingCentral

(445 reseñas)

RingCentral Contact Center integrated with RingCentral Glip team messaging enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With skills-based omnichannel routing and RingCentral Pulse intelligent bots for real-time metrics monitoring, your business will always be equipped to respond quickly to dynamic customer needs. Descubre más sobre RingCentral Contact Center

Ytel Platform

Ytel Platform

Por Ytel

(12 reseñas)

Ytel Platform was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Descubre más sobre Ytel Platform

Genesys PureCloud

Genesys PureCloud

Por Genesys

(39 reseñas)

The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Descubre más sobre Genesys PureCloud

CallCenterNOW

CallCenterNOW

Por ChaseData

(107 reseñas)

ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. Descubre más sobre CallCenterNOW

NICE inContact Telephony Software

NICE inContact Telephony Software

Por NICE inContact

(73 reseñas)

NICE inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. NICE inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. Descubre más sobre NICE inContact Telephony Software

Dixa

Dixa

Por Dixa

(7 reseñas)

Dixa es una plataforma de atención personal al cliente basada en la nube para conversaciones en tiempo real. Diseñado pensando en la simplicidad y la facilidad de uso, Dixa permite a los equipos que atienden a los clientes brindar asistencia personal instantánea a través del teléfono, el correo electrónico, y el chat desde una pantalla. Obtén estadísticas de rendimiento en tiempo real para pantallas de pared, enrutamiento inteligente en todos los canales, automatizaciones, devolución de llamadas y mucho más. Realiza la visita en el sitio web, haz una prueba de forma gratuita o programa una demostración para ver cómo Dixa puede mejorar tu experiencia con clientes y agentes. Descubre más sobre Dixa

Connect First

Connect First

Por Connect First

(34 reseñas)

El núcleo de tu negocio es la satisfacción del cliente. Es por eso que el 100 % de la satisfacción del cliente es el núcleo de todo lo que hacemos. La compañía trabaja con empresas de más de 25 personas para optimizar sus centros de contacto y lograr el 100 % de la satisfacción del cliente. Fue la única solución con un 99.999 % de tiempo de actividad, menos de 2 minutos de tiempo de respuesta a solicitudes de una persona real y servicio de atención al cliente de guante blanco ilimitado. A diferencia de otros proveedores donde tú eres solo otro número, en Connect First la experiencia del cliente es la principal prioridad. Descubre más sobre Connect First

TCN

TCN

Por TCN

(3 reseñas)

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics required to optimize operations and adhere to industry regulations. Scale up with our true cloud platform. Descubre más sobre TCN

Omni-Channel Self-Service

Omni-Channel Self-Service

Por Verascape

(0 reseñas)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Descubre más sobre Omni-Channel Self-Service

PhoneBurner

PhoneBurner

Por PhoneBurner

(67 reseñas)

PhoneBurner is for OUTBOUND CALL CENTERS. Have more LIVE conversations in 15-minutes guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! Descubre más sobre PhoneBurner

OneContact CC

OneContact CC

Por Collab

(1 reseña)

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice, video, email, instant messaging and social networks (Facebook and Twitter). Its architecture - 100% SIP standard - meets the need for a contact center more flexible, scalable and profitable.Fully developed by Collab, this multimedia suite allows the existence of several contact centers connected in a distributed model. Descubre más sobre OneContact CC

VanillaSoft

VanillaSoft

Por VanillaSoft

(47 reseñas)

Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. Descubre más sobre VanillaSoft

Branch Messenger

Branch Messenger

Por Branch Messenger

(470 reseñas)

*Save millions in payroll costs this year* Branch Messenger enables call centers to improve their operation at scale through a web dashboard and an agent self-service mobile app. Call centers use Branch Messenger to broadcast ad hoc open shifts to accommodate high call volume, lower call wait times for customers and scale down when agents are idle with voluntary time off requests, all in real-time. Descubre más sobre Branch Messenger

Call Center Software

Call Center Software

Por CallTools

(60 reseñas)

Unify your inbound calls and outbound dialing on a single platform. Close the gaps between departments with a combined approach to your companys call center software. Simplify the way you manage your call center. From call logs and call recordings to real time reports and live agent monitoring, cloud-based call center software from CallTools.com covers it all. In-house customer support and development teams keep you informed and the software up to date. Descubre más sobre Call Center Software

Fenero

Fenero

Por Fenero

(11 reseñas)

We're here to free contact centers from ever paying for software to manage their business. We know our solution works. Proven. We have seen it change how large contact centers work (and save). Reliable. We don't charge for our software - ever. We support ACD, IVR, outbound dialing (manual, preview, predictive), chat, email, and more - and we're crazy enough to give it away for free. Descubre más sobre Fenero

ProcedureFlow

ProcedureFlow

Por ProcedureFlow

(25 reseñas)

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Descubre más sobre ProcedureFlow

XenCALL

XenCALL

Por XenCALL

(3 reseñas)

XenCALL es un marcador predictivo VoIP todo en uno que faculta a los centros de atención telefónica y agentes de telemarketing para cerrar más acuerdos con clientes potenciales y aumentar las ventas de manera global. XenCALL se distingue por sus avanzadas estrategias para colas de llamadas entrantes, un teléfono IP incorporado y un potente CRM. Basado en la nube, sin necesidad de descargas y fácil de usar, este producto es seguro e intuitivo. XenCALL ofrece sesiones de capacitación personalizadas y un equipo de asistencia completamente interno. Regístrate para una demo gratuita sin compromiso de compra. Descubre más sobre XenCALL

Zingtree

Zingtree

Por Zingtree

(84 reseñas)

Zingtree allows you to create, customize, deploy and analyze interactive decision trees, process guides, and agent call scripts that live on your website. With Zingtree, it's incredibly easy to help customers self-solve problems, better navigate websites and products, and intelligently route to the right information for any process (internal or customer-facing). Integrations with Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier, and more are available for free. Descubre más sobre Zingtree

CrazyCall

CrazyCall

Por CrazyCall

(27 reseñas)

Telefonía en la nube para Centros de atención telefónica y Profesionales de ventas, accesibles desde el navegador, sin instalación ni facturación compleja. ¡Todo lo que necesitas es elegir un número y comenzar a llamar a clientes potenciales! Permite organizar y administrar ventas, controlar la calidad de las llamadas, reducir costos, integrar y automatizar campañas de televentas. CrazyCall es también una plataforma de habilitación de ventas fácil de usar que aumenta el rendimiento de la inversión de llamadas de venta en frío y ayuda con las conversiones de sitios web. Descubre más sobre CrazyCall

Oracle Contact Center Anywhere

Oracle Contact Center Anywhere

Por Promero

(3 reseñas)

Promero call center solutions start from only $59/month-agent. Promero sells and hosts top brands. Oracle Contact Center Anywhere, Aspect Zipwire, Enghouse Interactive CCSP and Five9. Workforce management from Aspect WFO and Pipkins Vantage Point. Speech Analytics from CallMiner. Business Process Automation from RiverStar. CRM integrations with Salesforce, Microsoft Dynamics, Oracle Service Cloud, Siebel CRM, ZohoCRM. Uniquely qualified to provide unbiased recommendations. Descubre más sobre Oracle Contact Center Anywhere

Business VoIP Solutions

Business VoIP Solutions

Por ClarityTel

(4 reseñas)

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Our solutions can be customized to meet any organization's communication needs and we back up our services with 24/7 support through our nationwide network of highly-skilled technical experts. We've offered VoIP phone systems since 2003 and we are well-equipped to build a custom solution thats specific to your needs. Descubre más sobre Business VoIP Solutions

Castel Call Center

Castel Call Center

Por Castel Communications

(2 reseñas)

Castel Communications empowers your contact center with LIVE speech analytics technology that drives automated post-call review, agent compliance during a LIVE call, and superior customer engagement. Our comprehensive call center solution suite is built on LIVE listening technology that automates your QA/QM process via keyword spotting. This produces compounding efficiencies that increase agent compliance and contact center revenue. Descubre más sobre Castel Call Center

Convoso Predictive Dialer

Convoso Predictive Dialer

Por Convoso

(9 reseñas)

Perfect for 10+ users. Get a Free Trial of our all-in-one Predictive Dialer software which will generate and convert leads faster using multiple communication channels. Set a sequence of events which will automatically determine when to: 1) call your leads using our predictive dialer 2) send a text message (2-way sms included) 3) drop a ringless voicemail 4) send an automated email. You will see an immediate increase in your contact/conversion rates when compared to your current platform. Descubre más sobre Convoso Predictive Dialer

EducationFolder

EducationFolder

Por EducationFolder

(3 reseñas)

Una suite de administración del desempeño del centro de contacto basado en la nube que combina aseguramiento de calidad, capacitación, entrenamiento, base de conocimientos e implicación del empleado. Además, los KPI de nivel de agente se pueden mostrar al agente. El paquete operativo automatiza muchas de las tareas manuales dentro del centro de contacto. Recibió el premio PACE a la innovación en 2015 y es una de las 20 tecnologías principales de la revista CIO Review de 2016 para no perder de vista. "La suite es verdaderamente innovadora y pionera, imprescindible para todos los centros de contacto". Descubre más sobre EducationFolder

Bria

Bria

Por CounterPath

(37 reseñas)

Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. Descubre más sobre Bria

InfoFlo

InfoFlo

Por InfoFlo Solutions

(57 reseñas)

We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Descubre más sobre InfoFlo

VICIdial

VICIdial

Por Vicidial Group

(146 reseñas)

Software de centro de contacto de código abierto con capacidades de marcador predictivo. Maneja llamadas entrantes, salientes y combinadas, así como correo electrónico entrante y el chat del sitio web del cliente. Descubre más sobre VICIdial

Zoho Desk

Zoho Desk

Por Zoho Desk

(1420 reseñas)

Zoho Desk es una aplicación de atención al cliente basada en la web que ayuda a tu empresa a desarrollar relaciones más sólidas con los clientes. Con Zoho Desk, los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Es personalizable, fácil de usar y no te cuesta una fortuna. Parte del paquete de software empresarial de Zoho, con capacidad para 30 personas, Zoho Desk te brinda el poder de poner la atención al cliente en el corazón de tu empresa. Descubre más sobre Zoho Desk

FluentStream

FluentStream

Por FluentStream Technologies

(22 reseñas)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Descubre más sobre FluentStream

SalesExec

SalesExec

Por ClickPoint Software

(10 reseñas)

Sales teams and call centers close more leads in less time with SalesExec. Setup lead sources and automatically route leads to sales agents using advanced routing to get the best leads to your best salespeople. We prove results by ensuring leads that are not ready to purchase today receive automated email, and direct mail communication. We also allow you to integrate any VoIP phone solution, with no additional add on cost. Our solution is easy to configure and we offer a free trial Descubre más sobre SalesExec

InTheChat

InTheChat

Por InTheChat

(1 reseña)

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. Descubre más sobre InTheChat

PIMS Dialer

PIMS Dialer

Por Pimsware

(21 reseñas)

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. Descubre más sobre PIMS Dialer

Shelf

Shelf

Por Shelf

(37 reseñas)

Shelf is an award winning knowledge management platform with the best search in the industry enabling call centers save time and avoid costly mistakes. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management & AI expert for best in class search and findability. Unlike other knowledge platforms, Shelf enables agents to search inside of documents and leverages powerful machine learning to automatically recommend content. Contact us for a demo Descubre más sobre Shelf

eTollFree Predictive Dialer

eTollFree Predictive Dialer

Por eTollFree

(4 reseñas)

eTollfree Predictive Dialer with Integrated Web-Phone and Call-Center Solutions. Build a Personalized Communication Solution to Fit Your Needs. Descubre más sobre eTollFree Predictive Dialer

Freshcaller

Freshcaller

Por Freshworks

(2 reseñas)

Freshcaller es un sistema PBX en la nube con el que puedes comprar números de teléfono locales y gratuitos en más de 40 países. Permite a tu equipo participar en conversaciones contextuales con las personas que llaman. Freshcaller es el centro de atención telefónica ideal para startups y pequeños equipos. Con Freshcaller, las empresas pueden elegir grabar todas sus conversaciones telefónicas y permitir que los supervisores escuchen y hablen con los clientes en tiempo real. Descubre más sobre Freshcaller

uContact

uContact

Por Integra CCS

(20 reseñas)

uContact es una solución de centro de contacto todo en uno, perfecta para empresas de 10 agentes o más. Incluye ACD, grabación, marcadores (predictivos, progresivos y de vista previa), CRM, transmisión de voz, calidad, informes de llamadas, redes sociales, espionaje, coaching, supervisión en vivo, IVR, SMS, chat web con llamadas de audio y video y más. Con presencia en 20 países a nivel mundial, uContact ayuda a empresas de 10 a más de 1500 agentes a mejorar sus operaciones, reducir costos y aumentar la productividad. Descubre más sobre uContact

Agile CRM

Agile CRM

Por Agile CRM

(245 reseñas)

Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500. Descubre más sobre Agile CRM

Parrot Cloud Call Center

Parrot Cloud Call Center

Por Electronic Voice Services

(22 reseñas)

EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals. Watch our video demo now! Descubre más sobre Parrot Cloud Call Center

Knowledge Bot

Knowledge Bot

Por Unymira USU

(0 reseñas)

Knowledge Bot Offers an additional customer touch point by enabling customers to get real time, automated answers to their questions from a bot. Many questions about standard issues can be covered by our Knowledge bot round the clock. Knowledge Bot can also be integrated into your social media channels Descubre más sobre Knowledge Bot

Salesforce

Salesforce

Por Salesforce Service Cloud

(324 reseñas)

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1322 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

PhoneCall

PhoneCall

Por PhoneCall

(6 reseñas)

PhoneCall is a scalable, cloud contact center solution offering contact management, predictive dialing for telemarketing.

Vonage Business

Vonage Business

Por Vonage

(101 reseñas)

Affordable, Easy and Reliable Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critial features. Learn More

oneclick

oneclick

Por Contact Center Managed Services

(0 reseñas)

oneclick is a cloud based Contact Center platform, that allows customers to add contact center applications from its app store.

injixo

injixo

Por injixo

(0 reseñas)

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more.

LogMeIn Rescue

LogMeIn Rescue

Por LogMeIn

(55 reseñas)

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

CloudAgent

CloudAgent

Por Ozonetel Systems

(0 reseñas)

Cloud based multi-channel contact center solution serving 1000+ customers across 20 verticals.

Aircall

Aircall

Por Aircall

(109 reseñas)

Aircall helps businesses be more productive on customer support or sales engagement with an easy-to-use and powerful phone system

Upcall

Upcall

Por Upcall

(11 reseñas)

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

PARTH

PARTH

Por Aria Telecom Solutions

(7 reseñas)

Standalone Unified Communication System - No need of server to run your communication need. Appliance can be used for Call Center.

OXON

OXON

Por OXON Tech

(3 reseñas)

A single platform to communicate and track customers throughout their lifecycle and make communication consistent.

CallFire

CallFire

Por CallFire

(12 reseñas)

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Centcom

Centcom

Por Call Center Development Services

(2 reseñas)

Web-enabled predictive dialing service the provides agent reporting, campaign statistics and more within minutes of your activation.

Xperience

Xperience

Por Altitude Software

(1 reseña)

Excelente funcionalidad de centro de contacto en la nube al nivel de las mejores soluciones locales.

Talkdesk

Talkdesk

Por Talkdesk

(58 reseñas)

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.

Toky

Toky

Por Toky

(8 reseñas)

Make outbound calls easily at an affordable price and receive calls from your website, social profiles and regular phones in one place.

Gladly

Gladly

Por Gladly

(0 reseñas)

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

CyCC

CyCC

Por CyTrack Intelligence Systems

(5 reseñas)

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

HappyFox

HappyFox

Por HappyFox

(58 reseñas)

Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.

Ameyo

Ameyo

Por Ameyo

(17 reseñas)

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises .

DialogTech

DialogTech

Por DialogTech

(5 reseñas)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

iNexus

iNexus

Por NexInteractive

(3 reseñas)

Cloud Call Center start NOW! 49.99 Monthly Lic. Predictive dialing, Broadcasting, Call Recording, Inbound IVR, SMS, Monitoring,

CloudCall

CloudCall

Por CloudCall

(8 reseñas)

Advanced, cloud-based computer telephony integration for your CRM system.

OneSight

OneSight

Por Empirix

(0 reseñas)

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Noojee

Noojee

Por Noojee Contact Solutions

(0 reseñas)

High performance inbound and outbound call centre technology that shapes to your business.

Scorebuddy

Scorebuddy

Por Sentient

(25 reseñas)

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

CallHub

CallHub

Por Gaglers

(24 reseñas)

Una galardonada herramienta de envío de SMS, voz y centro de atención telefónica que utilizan las empresas, pero lo suficientemente simple para tu causa. Paga lo que consumas, sin suscripciones.

Megacall

Megacall

Por Phoenix Solutions

(7 reseñas)

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

DialMyCalls

DialMyCalls

Por OnTimeTelecom

(2 reseñas)

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Cingo

Cingo

Por Cingo

(0 reseñas)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

CALLN

CALLN

Por Telstra

(12 reseñas)

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

Clicktools

Clicktools

Por Clicktools

(11 reseñas)

Clicktools es el mejor software de encuestas para empresas. Cientos de organizaciones confían en él para mejorar la experiencia del cliente.

LiveVox

LiveVox

Por LiveVox

(1 reseña)

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers.

ConVox

ConVox

Por Deepija Telecom

(0 reseñas)

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Clarity Connect

Clarity Connect

Por Perficient

(7 reseñas)

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

RingSky

RingSky

Por RingSky

(2 reseñas)

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

EmPulse

EmPulse

Por Green Workforce Management Solutions

(0 reseñas)

Enables call center workforce forecasting, scheduling, real-time adherence, and vacation planning.

Bright Pattern

Bright Pattern

Por Bright Pattern

(56 reseñas)

Leading global provider of mutlichannel cloud-based contact center software.

Cloud Contact Center

Cloud Contact Center

Por IEC

(39 reseñas)

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

QueueMetrics

QueueMetrics

Por Loway

(7 reseñas)

QueueMetrics is an Asterisk call-centre monitor.

Voice Broadcasting

Voice Broadcasting

Por Dynamic Interactive

(5 reseñas)

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Cloud Call Center

Cloud Call Center

Por 3CLogic

(46 reseñas)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Cloud Call Center

Cloud Call Center

Por Sip2Dial

(5 reseñas)

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

Aavaz

Aavaz

Por Aavaz

(3 reseñas)

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz.

SYNTHESYS

SYNTHESYS

Por Noetica

(1 reseña)

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

Automatic Call Distributor

Automatic Call Distributor

Por Kunnect

(0 reseñas)

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

PlayVox

PlayVox

Por Arcaris

(0 reseñas)

Free collaboration platform for managing, motivating, and training people at call centers.

PlayVox

PlayVox

Por PlayVox

(0 reseñas)

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

XCALLY

XCALLY

Por Xenialab

(37 reseñas)

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

IpSCAPE

IpSCAPE

Por IpSCAPE

(1 reseña)

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Intellicon

Intellicon

Por Intellicon

(1 reseña)

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

VoiceLog

VoiceLog

Por BSG

(0 reseñas)

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Humach

Humach

Por Humach

(0 reseñas)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

VoApps

VoApps

Por VoApps

(12 reseñas)

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

contactSPACE

contactSPACE

Por contactSPACE

(4 reseñas)

contactSPACE provides Cloud Contact Centre technology that helps improve customer conversations, increase productivity and visibility

Dialfire

Dialfire

Por cloud IT Services

(3 reseñas)

Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee

Callmaker

Callmaker

Por Callmaker

(2 reseñas)

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Call Center Dialer

Call Center Dialer

Por iTecs Communications

(1 reseña)

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Aceyus

Aceyus

Por Aceyus

(0 reseñas)

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

ContactWorld

ContactWorld

Por NewVoiceMedia

(55 reseñas)

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

FocalScope

FocalScope

Por FocalScope

(19 reseñas)

Web-based live chat and help desk software with personal and group email management and email threading.

Know Max

Know Max

Por KocharTech

(0 reseñas)

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

ContactNow

ContactNow

Por 8X8

(121 reseñas)

ContactNow is a rich, self-service cloud contact center that provides a flexible, affordable & efficient way to engage with customers.

PrimoDialler

PrimoDialler

Por Primo Dialler

(44 reseñas)

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Call Commando

Call Commando

Por Gravitational Marketing

(0 reseñas)

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Quvu

Quvu

Por Pebbletree

(0 reseñas)

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Ottspott

Ottspott

Por Apidaze

(0 reseñas)

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Cloud Call Center Solution

Cloud Call Center Solution

Por UniVoIP

(15 reseñas)

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Nectar Desk

Nectar Desk

Por Nectar Desk

(2 reseñas)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

NetKeeper

NetKeeper

Por Multima

(0 reseñas)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Contaque

Contaque

Por Contaque

(0 reseñas)

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

Call Center

Call Center

Por Evolve IP

(5 reseñas)

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

Harmony

Harmony

Por Knoahsoft

(0 reseñas)

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

ICTBroadcast

ICTBroadcast

Por ICT Innovations

(3 reseñas)

A unified autodialer software solution supporting Voice, Fax , SMS and Email technologies

rostrvm

rostrvm

Por Rostrvm Solutions

(0 reseñas)

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

Abacus Cloud

Abacus Cloud

Por Abacus Group

(1 reseña)

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Ameyo Emerge

Ameyo Emerge

Por Ameyo Emerge

(0 reseñas)

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Vodia PBX

Vodia PBX

Por Vodia Networks

(13 reseñas)

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Telemation

Telemation

Por Database Systems

(0 reseñas)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Virtual Observer

Virtual Observer

Por Coordinated Systems

(0 reseñas)

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

Greenlight CRM

Greenlight CRM

Por Greenlight Innovation

(14 reseñas)

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Eureka

Eureka

Por CallMiner

(2 reseñas)

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Easycall Cloud

Easycall Cloud

Por WatsON

(1 reseña)

Call center solution with features such as campaign management, predictive dialer, and appointment scheduling.

Newbridge Telecom Solutions

Newbridge Telecom Solutions

Por Newbridge Telecom Solutions

(0 reseñas)

Contact solutions for inbound, outbound and blended service centers.

Conversational IVR

Conversational IVR

Por True Image Interactive

(0 reseñas)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

AuguTech

AuguTech

Por AuguTech

(5 reseñas)

Aumenta las ventas hasta un 400 % con la solución de marcador predictivo. Augutech es una plataforma premiada de centros de atención telefónica.

Ameyo Engage

Ameyo Engage

Por Ameyo Engage

(0 reseñas)

Grow your business by gaining customer loyalty with a world class customer contact center software

Click2Coach

Click2Coach

Por Envision Telephony

(2 reseñas)

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Hyperion

Hyperion

Por Reksoft

(1 reseña)

Contact center creation platform that supports calls received from a variety of communication channels.

AireContact

AireContact

Por AireSpring

(1 reseña)

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

TASKE Contact

TASKE Contact

Por TASKE Technology

(0 reseñas)

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

Virtual Call Center Solution

Virtual Call Center Solution

Por SolusOne

(0 reseñas)

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

Contact Canvas

Contact Canvas

Por AMC Technology

(0 reseñas)

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

INTOUCH

INTOUCH

Por Topdown Systems

(16 reseñas)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

PBXMate

PBXMate

Por SoliCall

(1 reseña)

Improve CX, protect private data, increase the accuracy of transcription and improve productivity. We filter 15M calls per day.

Infinity

Infinity

Por 1Call

(0 reseñas)

Hospital Call Center Software.

Eclipse CMS

Eclipse CMS

Por Data Track Technology

(0 reseñas)

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Ansapoint

Ansapoint

Por Westbay Engineers

(0 reseñas)

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

CenterMaster

CenterMaster

Por AcuCall

(0 reseñas)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

neXorce

neXorce

Por Spectrum Corporation

(2 reseñas)

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

InVision Enterprise WFM

InVision Enterprise WFM

Por InVision Software

(1 reseña)

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Nixxis Contact Suite

Nixxis Contact Suite

Por Nixxis

(1 reseña)

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Winleads

Winleads

Por USAutodialer

(0 reseñas)

Make thousands of calls every day and prescreen potential clients for you automatically.

OnviCord

OnviCord

Por OnviSource

(0 reseñas)

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

VESTA

VESTA

Por Airbus DS Communications

(0 reseñas)

Call processing solution that provides queue management, texting, mapping, data management and analytics.

TrackMyLeads

TrackMyLeads

Por TrackMyLeads

(0 reseñas)

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

ADVANTAGE DIALER

ADVANTAGE DIALER

Por Advantage Dialer

(0 reseñas)

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

Hydra

Hydra

Por Dialoga

(0 reseñas)

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

RingCentral Contact Centre

RingCentral Contact Centre

Por RingCentral UK

(445 reseñas)

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

Calabrio One Suite

Calabrio One Suite

Por Calabrio

(49 reseñas)

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Exelysis Contact Center

Exelysis Contact Center

Por Exelysis

(5 reseñas)

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Anywhere365 for Skype Business

Anywhere365 for Skype Business

Por Workstreampeople

(4 reseñas)

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

Contivio Contact Center

Contivio Contact Center

Por Contivio

(4 reseñas)

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

SmartAction Speech IVR System

SmartAction Speech IVR System

Por SmartAction

(4 reseñas)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

CXM Recording and Quality Monitoring

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

InGenius Connector Enterprise

InGenius Connector Enterprise

Por InGenius

(1 reseña)

InGenius is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs.

Softdial Contact Center

Softdial Contact Center

Por Sytel

(0 reseñas)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Mekashron Call Center

Mekashron Call Center

Por Mekashron

(0 reseñas)

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Jet Call Tracker

Jet Call Tracker

Por Jet Interactive

(0 reseñas)

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

First Contact SaaS

First Contact SaaS

Por First Contact SAAS

(0 reseñas)

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Pamela

Pamela

Por PamConsult

(0 reseñas)

Free, reliable and easy to use Skype audio and video recording software.

Inova Desktop Presenter

Inova Desktop Presenter

Por Inova Solutions

(0 reseñas)

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

storm

storm

Por Content Guru

(0 reseñas)

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Call Center Designer

Call Center Designer

Por Portage Communications

(0 reseñas)

Very affordable workforce management software designed for small and medium sized call centers.

Sharpen

Sharpen

Por Sharpen

(43 reseñas)

Sharpen is a cloud native omni-channel contact center solution.

Autom8 Enterprise

Autom8 Enterprise

Por Autom8 Group UK

(23 reseñas)

Award Winning solution developed with the vision of growing your business.

SpitFire

SpitFire

Por OPC Marketing

(19 reseñas)

SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Predictive, Fixed rate, Preview, Quick Connect dialing.

Sideline

Sideline

Por Sideline

(19 reseñas)

Sideline is the work number for your smartphone. It uses your existing carrier network so that 2nd number works wherever you do.

Snapforce Call Center Software

Snapforce Call Center Software

Por SnapForce Technologies

(13 reseñas)

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

bxp software

bxp software

Por bxp software

(5 reseñas)

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

Dialer360

Dialer360

Por Dialer360

(5 reseñas)

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

Noble Solution Suite

Noble Solution Suite

Por Noble Systems

(5 reseñas)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

PICS

PICS

Por Inspired Change Solutions

(4 reseñas)

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

VHT Callback

VHT Callback

Por VHT

(3 reseñas)

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

CallBlitzer

CallBlitzer

Por CallBlitzer

(3 reseñas)

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Ricochet

Ricochet

Por Speed To Contact

(2 reseñas)

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

Telax Contact Center

Telax Contact Center

Por Telax

(2 reseñas)

Reach out today to learn more. Call 888.808.3529!

SpiceCSM

SpiceCSM

Por SpiceCSM

(1 reseña)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Solgari Cloud Communications

Solgari Cloud Communications

Por Solgari

(1 reseña)

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Monet Live WFO

Monet Live WFO

Por Monet Software

(1 reseña)

Cloud-based software with call recording, workforce management, performance management, and quality assurance features.

Profile Watchdog

Profile Watchdog

Por OpsTel Services

(1 reseña)

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

InterDialog UCCS

InterDialog UCCS

Por Teckinfo Solutions

(1 reseña)

A Highly scalable and robust contact center solution.

Metaphor Contact Center

Metaphor Contact Center

Por USAN

(1 reseña)

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

HODUCC

HODUCC

Por Hodusoft

(1 reseña)

Call center solution with call monitoring, reporting, agent mapping, and more.

Callcruncher Access Anywhere

Callcruncher Access Anywhere

Por Callcruncher

(0 reseñas)

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Multiplatform Call Center Suite

Multiplatform Call Center Suite

Por Telecorp

(0 reseñas)

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Fluency

Fluency

Por Homisco

(0 reseñas)

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

TeamMax Outbound

TeamMax Outbound

Por Acarda

(0 reseñas)

An outbound telemarketing call center. Check out our free trial.

Virtual Receptionist PBX

Virtual Receptionist PBX

Por VoiceShot

(0 reseñas)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

NexxPhase

NexxPhase

Por Nexxphase

(0 reseñas)

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Suite Answer Center

Suite Answer Center

Por CTI Software

(0 reseñas)

Call center solution with detailed management reports, call patching, customized text messaging.

Tentacle

Tentacle

Por Netpro Technologies

(0 reseñas)

Contact life cycle management tool for central and distributed call centers.

S2L by Phone

S2L by Phone

Por S2L International

(0 reseñas)

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

AheevaCCS

AheevaCCS

Por Aheeva

(0 reseñas)

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

KSS Call Manager

KSS Call Manager

Por Kelmar Software Solutions

(0 reseñas)

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Phone Call Manager

Phone Call Manager

Por Get On Fast

(0 reseñas)

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

The Reporting Engine

The Reporting Engine

Por eMetrix Systems

(0 reseñas)

Database driven application for online call center reporting.

SPLICE Dialog Suite

SPLICE Dialog Suite

Por SPLICE Software

(0 reseñas)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

MicrobaseCTI

MicrobaseCTI

Por Microbase

(0 reseñas)

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Parlance Operator Assistant

Parlance Operator Assistant

Por Parlance

(0 reseñas)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

LANtelligence

LANtelligence

Por LANtelligence

(0 reseñas)

Fully functional call center software offering telephony and cloud based services.

F2F Video Customer Care Management Solution

F2F Video Customer Care Management Solution

Por Rank Consultancy

(0 reseñas)

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Cloudphony

Cloudphony

Por SandeshLIVE

(0 reseñas)

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Tentacle

Tentacle

Por Sunoray Solutions

(0 reseñas)

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Telexio

Telexio

Por Telexio

(0 reseñas)

Get local and toll free phone numbers for call tracking and call recording.

ReplyOne

ReplyOne

Por Sematell

(0 reseñas)

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

OfficeSuite Call Center Services

OfficeSuite Call Center Services

Por Broadview Networks

(0 reseñas)

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

LinkScope QE

LinkScope QE

Por Primas Group

(0 reseñas)

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

ACD panel

ACD panel

Por TeleBroad

(0 reseñas)

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Kore

Kore

Por Kore

(0 reseñas)

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Pulsar

Pulsar

Por Pulsar

(0 reseñas)

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Brekeke CCS

Brekeke CCS

Por Brekeke Software

(0 reseñas)

A collection of software for building a hosted call center/contact center system.

Dialermax.com

Dialermax.com

Por Dialermax.com

(0 reseñas)

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Evolve

Evolve

Por Oak Systems International

(0 reseñas)

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Genesys PureCloud

Genesys PureCloud

Por Genesys

(39 reseñas)

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

Inbound Call Center

Inbound Call Center

Por PanTerra Networks

(25 reseñas)

Call center solution offering Real-Time Business Analytics Built-In, Advanced Queuing, Supervisory Modes and much more.

VCC Live

VCC Live

Por VCC Live

(20 reseñas)

Cloud based contact center software with management and operator features incorporated as well as data security and analytical reports.

AloTech

AloTech

Por AloTech

(20 reseñas)

Worlds 1st Google Powered Cloud Call Center

All-in-One Cloud Call Center

All-in-One Cloud Call Center

Por Vocalcom

(19 reseñas)

Vocalcom is a leading global provider of cloud contact center software for sales, support and marketing. Pay as you go & scale easily.

Avaya Aura Platform

Avaya Aura Platform

Por Avaya

(15 reseñas)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Wix Answers

Wix Answers

Por Wix

(14 reseñas)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

CallShaper

CallShaper

Por CallShaper

(12 reseñas)

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

Car Wars

Car Wars

Por Call Box

(6 reseñas)

Call tracking and analytics solution that helps sales and service teams identify missed opportunities and improve phone skills.

Hosted Predictive Dialer

Hosted Predictive Dialer

Por HostedTel

(5 reseñas)

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Hosted Predictive Dialer

Hosted Predictive Dialer

Por CloudSpace Technologies

(5 reseñas)

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

UJET

UJET

Por UJET

(5 reseñas)

Brings joy to customer support by helping companies resolve problems faster.

MiContact Center

MiContact Center

Por Mitel Networks

(4 reseñas)

Enterprise-grade, multichannel, and cloud-ready solution designed to power customer-centric organizations.

Call Center Applications

Call Center Applications

Por Dialing Innovations

(4 reseñas)

A hosted dialing application for inbound, out-bound calls or both. Includes texting, emails, and dashboard reports.

Auto Dialer

Auto Dialer

Por Voicent Communications

(3 reseñas)

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

Por inConcert

(3 reseñas)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

Newfies-Dialer

Newfies-Dialer

Por Star2Billing

(3 reseñas)

An SMS and Voice Broadcasting auto-dialer solution for flexible outbound IVR and Press-1 to transfer lead generation.

ZaiLab

ZaiLab

Por Zailab

(3 reseñas)

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

Genesis Dialer

Genesis Dialer

Por Genesis Communications

(2 reseñas)

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Restaurant Call Center

Restaurant Call Center

Por ccdex technologies

(2 reseñas)

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

C-Zentrix Contact Center

C-Zentrix Contact Center

Por C-ZENTRIX

(2 reseñas)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

ClientCallPlus

ClientCallPlus

Por BRISA

(2 reseñas)

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

TouchPoint Agent for Microsoft Office 365

TouchPoint Agent for Microsoft Office 365

Por Enghouse Interactive

(2 reseñas)

TouchPoint Agent is the only pro desktop call center client app for Office 365 that doesn't need additional hardware or infrastructure

ISC WFM

ISC WFM

Por ISC Consultants

(1 reseña)

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Call SWEET! Worx

Call SWEET! Worx

Por DATEL Software Solutions

(1 reseña)

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

Zent.io

Zent.io

Por Zent.io

(1 reseña)

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

Omni-Channel Contact Centre

Omni-Channel Contact Centre

Por IFS | mplsystems

(1 reseña)

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology

CallScripter Synergy

CallScripter Synergy

Por CallScripter

(1 reseña)

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements.

SalesDialers.com

SalesDialers.com

Por SalesDialers.com

(1 reseña)

Sales engine technology capable of dialing 400 calls per hour.

Noda Contact Center

Noda Contact Center

Por Noda Interaction Platforms

(1 reseña)

Integral. Distribución automática de llamadas entrantes, salientes, IVR, gestión de calidad, creación de informes, codificación de agentes, grabación, softphone, omnicanal, gestión de la fuerza laboral. Local\En la nube.

Smiddle

Smiddle

Por Smiddle

(1 reseña)

Smiddle is a software developer for Cisco Contact Centers. Our products will provide you extended services to Cisco software.

Toll-Free Least Cost Routing

Toll-Free Least Cost Routing

Por thinQ

(1 reseña)

A cloud-based Toll-Free Least Cost Routing (LCR) platform for reduced inbound voice rates, disaster recovery, route blocking and more.

Parakeet

Parakeet

Por Parakeet Communications

(1 reseña)

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

CallTaker

CallTaker

Por Synagen Systems

(1 reseña)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

Facelet

Facelet

Por Georgesoft

(1 reseña)

iPad app managed by web-based admin panel that helps businesses communicate with their customers.

Vozy

Vozy

Por Vozy

(1 reseña)

Plataforma que permite a tu empresa realizar y recibir llamadas desde cualquier lugar con el fin de acelerar las ventas y la experiencia del cliente.

TelTel.lv

TelTel.lv

Por AdForte

(1 reseña)

Fixed communications operator specializing in elaboration of call centers and individual telecommunication services(CRM, API, etc.)

Jacada Workspace Agent Desktop

Jacada Workspace Agent Desktop

Por Jacada

(0 reseñas)

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations.

XtR Desktop

XtR Desktop

Por Intelligent Recording

(0 reseñas)

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.

DC Contact Center

DC Contact Center

Por DialConnection

(0 reseñas)

Advanced and innovative solutions for inbound/outbound call management.

DialResults C3

DialResults C3

Por DialResults

(0 reseñas)

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity.

Engage WFO

Engage WFO

Por TelStrat

(0 reseñas)

Provides everything necessary to effectively measure and analyze agent performance over time.

Q-Suite

Q-Suite

Por Indosoft

(0 reseñas)

Scalable call center software with web based agent screens, skills based routing and queue prioritization, and call recovery features.

Voice2Phone Outbound Calling

Voice2Phone Outbound Calling

Por Voice2phone Software

(0 reseñas)

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features.

Phone Manager

Phone Manager

Por Xarios

(0 reseñas)

A computer telephony integration solution that links with your CRM system and provides status visibility and call control.

Samespace

Samespace

Por Novanet

(0 reseñas)

Samespace is a communication platform for customer-facing teams like sales, support & contact centers.

Call-Pro

Call-Pro

Por Call-Pro

(0 reseñas)

Virtual call center with features such as CRM, VOIP, invoicing, and databases.

Contact Centre - Cloud Dialler

Contact Centre - Cloud Dialler

Por Blue Telecoms

(0 reseñas)

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

Flexydial

Flexydial

Por Buzzworks Business Services

(0 reseñas)

Automated dialer with call recording functionality for contact centers.

Imagicle

Imagicle

Por Imagicle

(0 reseñas)

The right solution for monitoring and analysing telephone traffic for Cisco.

Supervisor Assist

Supervisor Assist

Por CafeX

(0 reseñas)

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.

Steam

Steam

Por Codelogic

(0 reseñas)

Call center solution to simplify all your communications with consumers and prospects.

PRO-T-S

PRO-T-S

Por Marketing Systems Group

(0 reseñas)

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Kookoo CloudAgent

Kookoo CloudAgent

Por Ozonetel Communications

(0 reseñas)

Cloud call center solution including live chat, call management, IVR, real time insight and more.

NobelBiz Cloud Contact Center

NobelBiz Cloud Contact Center

Por nobelbiz

(0 reseñas)

Intelligence-Driven Cloud Contact Center which also aggregates both customer and enterprise data for the telling business insights

JustGoCloud

JustGoCloud

Por GoAutoDial

(0 reseñas)

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing.

telerion

telerion

Por telerion.com

(0 reseñas)

telerion: Multichannel voice, video, service automation and Ai for customer engagement.

Next Best Activity

Next Best Activity

Por Next Best Activity

(0 reseñas)

Uses a real-time diagnostic engine to inform call center sales representatives about which offers to make for which customer.

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre

Por NuVoxx

(0 reseñas)

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.

VortalSoft VCC

VortalSoft VCC

Por Vortalsoft

(0 reseñas)

Hosted call center solution that allows you to interact with customers using intelligent call routing and blending functionality.

Intelligent Call Routing

Intelligent Call Routing

Por XO Communications

(0 reseñas)

Network-based ICR system that helps route calls to specific locations based on data supplied by network or callers.

dashlet.net

dashlet.net

Por Dashlet.net

(0 reseñas)

A set of powerful real-time dashboards and real-time notifications for Asterisk call center management.

CC-ONE

CC-ONE

Por BroadSoft

(0 reseñas)

Contact center solutions with 360 customer journey analytics, predictive analytics-based routing, and performance analytics.

Nexidia Analytics

Nexidia Analytics

Por Nexidia

(0 reseñas)

Phonetic speech analytics, performance management, drag and drop interface, root cause analysis for multichannel contact centers.

BSI Contact Center

BSI Contact Center

Por BSI Business Systems Integration AG

(0 reseñas)

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

Syteg SSP

Syteg SSP

Por Syteg

(0 reseñas)

A call center software which can be easily activated and without any hidden fees.

babelforce

babelforce

Por babelforce

(0 reseñas)

babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process

StataPile

StataPile

Por StataPile

(0 reseñas)

StataPile is an artificial intelligence platform designed to improve your sales and service by analyzing every customer interaction.

CallWise

CallWise

Por CallWise

(0 reseñas)

CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.

Coztel

Coztel

Por Coztel

(0 reseñas)

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.

Kloudtalk

Kloudtalk

Por Kloudtalk

(0 reseñas)

Let customers make free calls from your website, mobile apps and CRMs, all in single platform

Contact Center Solution

Contact Center Solution

Por ITECHDOMAIN.COM

(0 reseñas)

A Dubai-based call center solution with features for queue management, call distributor, IVR, call accounting, and more.

Cloud Contact Pro

Cloud Contact Pro

Por West Unified Communications

(0 reseñas)

Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel.

Fidelity Telemarketing

Fidelity Telemarketing

Por Jusan

(0 reseñas)

Telemarketing solution that offers a variety of dialers as well as campaign tracking and metrics reporting.

vInteract

vInteract

Por Voxai Solutions

(0 reseñas)

Private cloud contact center solution that includes advanced self service, analytics, and workforce management.

PrimeVoiX

PrimeVoiX

Por PrimeVoiX

(0 reseñas)

Cloud based contact center solution that includes inbound calling, dialer, call recording, supervisor dashboard, reports and more.

Balto

Balto

Por Balto Software

(0 reseñas)

Understand phone conversations and instantly alerts reps with the best things to say at high-impact points in the call.

Cloud IP PBX

Cloud IP PBX

Por First Communications

(0 reseñas)

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions.

Contact Center Solution

Contact Center Solution

Por VoIPTechSolutions

(0 reseñas)

Contact center software solution that allows you to use VoIP to handle all calls that come in.

Contact Cubed

Contact Cubed

Por Contact Cubed

(0 reseñas)

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish

ZIWO

ZIWO

Por ASWAT Telecom & Media

(0 reseñas)

Cloud contact center software with 200+ API and web services for easy integration with any CRM.

OMQ plug-in

OMQ plug-in

Por OMQ

(0 reseñas)

Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool.

Qfiniti

Qfiniti

Por OpenText CEM

(0 reseñas)

Call center and workforce optimization software

i800

i800

Por i800

(0 reseñas)

Integrates telephony, chat and file share and allows customers to contact you via any of these channels for product queries.

Arbeit Click

Arbeit Click

Por Arbeit Software

(0 reseñas)

Arbeit Click is a TCPA compliance solution click to call and a manual dial software.

Help Desk Software

Help Desk Software

Por Desk Manager

(0 reseñas)

Customer support software that organizes, separates, and ends calls in a few clicks.

Fondesk

Fondesk

Por Unieke Software Solutions

(0 reseñas)

Call center software with enterprise level call features in your browser.

MyCallCloud

MyCallCloud

Por MyCallCloud

(0 reseñas)

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

AgentOne ContactCenter Suite

AgentOne ContactCenter Suite

Por Sikom Software

(0 reseñas)

Vendor-independent solution with high integration capability. Focusing on Standards. Development made in Germany. Solid experience etc.

Talkie

Talkie

Por Talkie

(0 reseñas)

Free service to communicate with your customers that visit your website.

SIMPSY Voice

SIMPSY Voice

Por SIMPSY

(0 reseñas)

Provide businesses opportunities to expand internationally and offshoring easily by offering cheap international calls & virtual number

mycallback

mycallback

Por High Five lab

(0 reseñas)

Software solution that enables internet businesses to communicate with customers, personally, at scale.

Contact Center Compliance

Contact Center Compliance

Por Contact Center Compliance

(0 reseñas)

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

Callsquad

Callsquad

Por Callsquad

(0 reseñas)

Call campaign software for teams - Quick to adopt and easy to scale

CYF Quality

CYF Quality

Por CYF Technology

(0 reseñas)

Triple the productivity of your call center quality monitoring team through monitoring, checklists, reports, and more.

Contacted

Contacted

Por Contacted

(0 reseñas)

Using our FREE Contact Center Suite Software, you can help businesses find new customers, either locally or internationally.