Software para Respuesta de voz interactiva (IVR)

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94 productos encontrados

Valoración del producto

Implementación

Características

IVR with Speech Recognition

IVR with Speech Recognition

Por Five9

(254 reseñas)

Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. Descubre más sobre IVR with Speech Recognition

Plum Voice Hosted IVR

Plum Voice Hosted IVR

Por The Plum Group

(0 reseñas)

As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. Descubre más sobre Plum Voice Hosted IVR

Genesys PureCloud

Genesys PureCloud

Por Genesys

(39 reseñas)

The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Descubre más sobre Genesys PureCloud

Inference Studio

Inference Studio

Por Inference Solutions

(1 reseña)

Inference Studio es la plataforma en la nube completa para crear soluciones de autoservicio de participación del cliente más inteligentes en la empresa, ya sea que seas un proveedor de servicios, socio o empresa. Utilizando las últimas tecnologías en la nube, Inference ofrece una biblioteca de aplicaciones integral con la capacidad de diseñar fácilmente tus propias soluciones, incluidos reconocimiento de voz, texto a voz, biometría de voz y SMS conversacionales. Descubre más sobre Inference Studio

Aspect CXP Pro

Aspect CXP Pro

Por Aspect Software

(12 reseñas)

Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost through automation, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Descubre más sobre Aspect CXP Pro

Omni-Channel Self-Service

Omni-Channel Self-Service

Por Verascape

(0 reseñas)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Descubre más sobre Omni-Channel Self-Service

Yactraq

Yactraq

Por Yactraq Online

(0 reseñas)

Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can utilize our tool to index 100% of their recorded phone calls to uncover high impact and actionable data on Voice-of-the-Customer insights, agent performance evaluation, customer service analysis, compliance applications, and more. Descubre más sobre Yactraq

Ytel Platform

Ytel Platform

Por Ytel

(12 reseñas)

Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Descubre más sobre Ytel Platform

Connect First

Connect First

Por Connect First

(29 reseñas)

El núcleo de tu negocio es la satisfacción del cliente. Es por eso que el 100 % de la satisfacción del cliente es el núcleo de todo lo que hacemos. La compañía trabaja con empresas de más de 25 personas para optimizar sus centros de contacto y lograr el 100 % de la satisfacción del cliente. Fue la única solución con un 99.999 % de tiempo de actividad, menos de 2 minutos de tiempo de respuesta a solicitudes de una persona real y servicio de atención al cliente de guante blanco ilimitado. A diferencia de otros proveedores donde tú eres solo otro número, en Connect First la experiencia del cliente es la principal prioridad. Descubre más sobre Connect First

Voxco IVR

Voxco IVR

Por Voxco

(1 reseña)

Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Descubre más sobre Voxco IVR

PhoneBurner

PhoneBurner

Por PhoneBurner

(67 reseñas)

PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Descubre más sobre PhoneBurner

FluentStream

FluentStream

Por FluentStream Technologies

(22 reseñas)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Descubre más sobre FluentStream

ETS

ETS

Por Occam Networks

(1 reseña)

ETS te permite adoptar un enfoque ágil de la forma en que prestas servicios a tu base de clientes a través de IVR. ETS replica las llamadas reales, y supervisa y analiza el resultado de cada llamada para garantizar que los clientes reciban la experiencia que tú (y ellos) desean tener. Verifica la capacidad del sistema con la función de prueba de carga, implementa nuevas iteraciones a tu infraestructura de voz utilizando la opción de prueba funcional sencilla, y luego supervisa el servicio de forma proactiva y recibe alertas de ETS si algo sale mal. Descubre más sobre ETS

Kixie PowerCall

Kixie PowerCall

Por Kixie Web

(29 reseñas)

Servicio de telefonía empresarial. Integración inteligente con CRM. Potente marcador de ventas. Lleva tu proceso de ventas al siguiente nivel con el marcado en un clic de PowerCall, registro automático de llamadas, grabaciones de llamadas de por vida, entrenamiento de llamadas en tiempo real y métricas de ventas avanzadas. Aprovecha las características del marcador de ventas como la presencia local, el marcado automatizado PowerList y el correo de voz para conectarte con el quíntuple de clientes. Comienza en 3 minutos con una prueba gratis (no se requiere tarjeta de crédito). Descubre más sobre Kixie PowerCall

VoiceGuide IVR

VoiceGuide IVR

Por Katalina Technologies

(2 reseñas)

Con características completas de IVR y ACD de entrada/salida. Fácil de implementar. Fácil de administrar. Los módulos de función IVR listos para usar te permiten crear y administrar flujos de llamadas IVR sin necesidad de programación. Diseñador gráfico de flujo de llamadas. GUI avanzadas de administración de campañas salientes. Altamente configurable. Se integra bien con los sistemas existentes. Rentable para instalaciones más pequeñas, con la opción de escalar en cualquier momento. Descarga de evaluación gratuita disponible. Descubre más sobre VoiceGuide IVR

SureTel

SureTel

Por SureTel

(0 reseñas)

SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. We don't skimp on features either everything is included from voicemail-to-email to call recording. Descubre más sobre SureTel

uContact

uContact

Por Integra CCS

(20 reseñas)

uContact es una solución de centro de contacto todo en uno, perfecta para empresas de 10 agentes o más. Incluye ACD, grabación, marcadores (predictivos, progresivos y de vista previa), CRM, transmisión de voz, calidad, informes de llamadas, redes sociales, espionaje, coaching, supervisión en vivo, IVR, SMS, chat web con llamadas de audio y video y más. Con presencia en 20 países a nivel mundial, uContact ayuda a empresas de 10 a más de 1500 agentes a mejorar sus operaciones, reducir costos y aumentar la productividad. Descubre más sobre uContact

Zendesk

Zendesk

Por Zendesk

(1303 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1303 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1303 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1303 reseñas)

Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Zendesk

Zendesk

Por Zendesk

(1303 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1303 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1303 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1303 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk ND

(1303 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

CallFire

CallFire

Por CallFire

(12 reseñas)

CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.

Talkdesk

Talkdesk

Por Talkdesk

(58 reseñas)

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.

MessageBird

MessageBird

Por MessageBird

(8 reseñas)

Cloud communications platform connecting 15000+ companies to customers via the world's fastest, most reliable SMS, Voice & Chat APIs.

DialogTech

DialogTech

Por DialogTech

(5 reseñas)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

Cruncher

Cruncher

Por Cyara Solutions

(0 reseñas)

Hosted or installed software solution to test contact center loads, record calls, with reporting features.

CloudCall

CloudCall

Por CloudCall

(8 reseñas)

Advanced, cloud-based computer telephony integration for your CRM system.

CALLR

CALLR

Por CALLR

(0 reseñas)

A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API.

Virtual Receptionist Services

Virtual Receptionist Services

Por Technovox

(0 reseñas)

Call handling and booking management system for small businesses.

Humach

Humach

Por Humach

(0 reseñas)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Smart Queue

Smart Queue

Por AVOXI

(1 reseña)

Call center solution using voice over IP for outbound telemarketing and inbound call center.

ContactWorld

ContactWorld

Por NewVoiceMedia

(54 reseñas)

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

Collection Solutions

Collection Solutions

Por IAT

(0 reseñas)

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.

RingRoost

RingRoost

Por RingRoost

(0 reseñas)

The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.

DeltaTouch

DeltaTouch

Por VoltDelta

(0 reseñas)

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.

Nectar Desk

Nectar Desk

Por Nectar Desk

(2 reseñas)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Phonexa

Phonexa

Por Phonexa

(0 reseñas)

Phonexa consists of revolutionary cloud platforms for web leads and call leads.

DevCast

DevCast

Por DevTel

(0 reseñas)

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political.

IVR Technology Group

IVR Technology Group

Por IVR Technology Group

(0 reseñas)

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries.

Telemation

Telemation

Por Database Systems

(0 reseñas)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

VBVoice

VBVoice

Por Pronexus

(1 reseña)

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.

Conversational IVR

Conversational IVR

Por True Image Interactive

(0 reseñas)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

IVR Studio

IVR Studio

Por Voicent Communications

(5 reseñas)

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.

BioClinica Trident

BioClinica Trident

Por BioClinica

(0 reseñas)

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.

Ameyo Engage

Ameyo Engage

Por Ameyo Engage

(0 reseñas)

Grow your business by gaining customer loyalty with a world class customer contact center software

IntelliSPEECH

IntelliSPEECH

Por SDC Solutions

(0 reseñas)

Virtual agent allows callers to connect their own call, initiate a page, or access information by stating a command.

CenterMaster

CenterMaster

Por AcuCall

(0 reseñas)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

SmartAction Speech IVR System

SmartAction Speech IVR System

Por SmartAction

(4 reseñas)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

Softdial Contact Center

Softdial Contact Center

Por Sytel

(0 reseñas)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

CT Developer Studio

CT Developer Studio

Por IVR Software Development

(0 reseñas)

Build your voice mail, call center or IVR system with this extensive software suite.

Noble Solution Suite

Noble Solution Suite

Por Noble Systems

(5 reseñas)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

IVM Interactive Voice Response

IVM Interactive Voice Response

Por NCH Software

(1 reseña)

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.

Metaphor IVR+

Metaphor IVR+

Por USAN

(1 reseña)

Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.

Xtreme IVR Telephone Locator

Xtreme IVR Telephone Locator

Por IQServices.com

(1 reseña)

A phone-based store locator is the quickest way for customers to access directions to your nearest locations.

Insight IVR

Insight IVR

Por Parwan Electronics

(0 reseñas)

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.

VoiceFacts

VoiceFacts

Por Copia

(0 reseñas)

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.

InvestorREACH

InvestorREACH

Por Interactive Telesis

(0 reseñas)

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.

BigmOuth

BigmOuth

Por Talking Technology International

(0 reseñas)

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.

WORKS IVR Suite

WORKS IVR Suite

Por Tele-Works

(0 reseñas)

Multi-channel electronic communication solutions that connect citizens to government services.

SpeechVox

SpeechVox

Por Manam Infotech

(0 reseñas)

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.

CommunitySelect

CommunitySelect

Por Selectron Technologies

(0 reseñas)

Base IVR applications focused on government agencies and custom solutions alike - all built on a common core platform.

InterpreXer

InterpreXer

Por Phonologies

(0 reseñas)

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications.

Velocity v2.4

Velocity v2.4

Por Glorsoft

(0 reseñas)

Simplify telephony programming to the extent that any .NET developer can create voice applications.

Virtual Receptionist PBX

Virtual Receptionist PBX

Por VoiceShot

(0 reseñas)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Voice Interactions

Voice Interactions

Por Interactions

(0 reseñas)

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.

VoiceVault Fusion

VoiceVault Fusion

Por VoiceVault

(0 reseñas)

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.

SPLICE Dialog Suite

SPLICE Dialog Suite

Por SPLICE Software

(0 reseñas)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Parlance Operator Assistant

Parlance Operator Assistant

Por Parlance

(0 reseñas)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Arcutel IVR

Arcutel IVR

Por Arcutel

(0 reseñas)

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free.

TEMPEST

TEMPEST

Por ByteWay Speech

(0 reseñas)

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX.

IVR Edge

IVR Edge

Por Teckinfo Solutions

(0 reseñas)

The IVREdge is a high performance, robust and scalable product platform

CARES Next Teller IVR

CARES Next Teller IVR

Por CenturionCARES

(0 reseñas)

CenturionCARES is US Based and CARES about providing your customers with a stellar experience every time they communicate with you!

Mutu Salon Call Manager

Mutu Salon Call Manager

Por Mutu UK

(0 reseñas)

A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.

NICE inContact Telephony Software

NICE inContact Telephony Software

Por NICE inContact

(73 reseñas)

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending.

VoiceXML IVR

VoiceXML IVR

Por Interactive Powers

(5 reseñas)

VoiceXML IVR solution is fully compliant with W3C VoiceXML 2.X specifications and to be integrated with most TTS and ASR speech engines

UJET

UJET

Por UJET

(5 reseñas)

Brings joy to customer support by helping companies resolve problems faster.

OnAvaya

OnAvaya

Por Avaya

(5 reseñas)

Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

Por inConcert

(3 reseñas)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

C-Zentrix Contact Center

C-Zentrix Contact Center

Por C-ZENTRIX

(2 reseñas)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

IVR

IVR

Por Bhrigus Software

(0 reseñas)

Provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services.

DC Contact Center

DC Contact Center

Por DialConnection

(0 reseñas)

Advanced and innovative solutions for inbound/outbound call management.

IVR

IVR

Por CTalk

(0 reseñas)

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.

YOCC

YOCC

Por Bigv.in

(0 reseñas)

A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.

Teledrip

Teledrip

Por Teledrip

(0 reseñas)

We turn your web leads into inbound calls by following up with prospects through Email, Phone, and SMS.

IVRWherever

IVRWherever

Por InteractionsIQ

(0 reseñas)

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.

IVR

IVR

Por VoxGen

(0 reseñas)

Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.

Self Service Communications Solutions

Self Service Communications Solutions

Por Message Technologies

(0 reseñas)

Interactive voice software solutions.

Voximal

Voximal

Por Ulex Innovative Systems

(0 reseñas)

Software solution that offers speech recognition and synthesis.

Zappix Visual IVR

Zappix Visual IVR

Por Zappix

(0 reseñas)

App-like platform streamed directly to smartphones during service calls, transforming the user journey.