Software para Respuesta de voz interactiva (IVR)

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Por UJET

(42 reseñas)
UJET is a modern cloud contact center software company providing phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with any time, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com. Descubre más sobre UJET UJET is a modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Descubre más sobre UJET

Por Aircall

(129 reseñas)
Press "1" for Aircall! A cloud-based phone system with robust IVR capabilities, Aircall seamlessly integrates with popular Helpdesk and CRM tools to help support and sales teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real-time analytics. Accessible by desktop and mobile app, Aircall is trusted by over 3000 companies worldwide. Get started with a risk-free trial today! Descubre más sobre Aircall Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Descubre más sobre Aircall
As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. Descubre más sobre Plum Voice Hosted IVR Plum focuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication. Descubre más sobre Plum Voice Hosted IVR
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. Genesys PureCloud IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilize natural language processing to provide conversational self-service. Improving the IVR experience has never been easier! Descubre más sobre Genesys PureCloud Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control. Descubre más sobre Genesys PureCloud
La plataforma de centro de contacto empresarial de Talkdesk permite a las empresas hacer que la experiencia del cliente sea una ventaja competitiva. Con un rendimiento de clase empresarial, una facilidad de uso similar a la del consumidor y robustas capacidades de IVR, Talkdesk se adapta fácilmente a las necesidades cambiantes de los equipos de ventas y asistencia y sus clientes finales, lo que resulta en una mayor satisfacción del cliente, productividad y ahorro de costos. Más de 1400 empresas innovadoras en todo el mundo confían en Talkdesk para potenciar las interacciones de sus clientes. Descubre más sobre Talkdesk Cloud Contact Center Talkdesk es una plataforma de centro de contacto empresarial en la nube que permite a las empresas hacer que la experiencia del cliente sea una ventaja competitiva. Descubre más sobre Talkdesk Cloud Contact Center
Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Descubre más sobre Omni-Channel Self-Service Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Descubre más sobre Omni-Channel Self-Service

Por Inference Solutions

(1 reseña)
Inference Studio es la plataforma en la nube completa para crear soluciones de autoservicio de participación del cliente más inteligentes en la empresa, ya sea que seas un proveedor de servicios, socio o empresa. Utilizando las últimas tecnologías en la nube, Inference ofrece una biblioteca de aplicaciones integral con la capacidad de diseñar fácilmente tus propias soluciones, incluidos reconocimiento de voz, texto a voz, biometría de voz y SMS conversacionales. Descubre más sobre Inference Studio Plataforma completa en la nube para crear soluciones de participación del cliente más inteligentes en la empresa, ya sea que seas un proveedor de servicios o una empresa. Descubre más sobre Inference Studio

Por InfoFlo Solutions

(67 reseñas)
Los desarrolladores piensan que el software debe ser un costo único. InfoFlo incluye actualizaciones GRATUITAS de por vida, sin cargos mensuales, ¡y tiene un costo ÚNICO por usuario de 99 dólares! ¡InfoFlo es un CRM fácil de usar que es perfecto para gestionar las relaciones con los clientes e incluye la sincronización de Outlook más sólida del mercado! Es una solución totalmente integrada de contacto, relaciones, correo electrónico, calendario, documentos, ventas, gestión de tareas y VoIP. Incluye un Quick Books, Outlook y Google Sync. Descubre más sobre InfoFlo El CRM completo más asequible del mercado. Costo único de 99 dólares por usuario. Muy fácil de usar con complementos opcionales para un paquete personalizado Descubre más sobre InfoFlo

Por CloudTalk

(5 reseñas)
CloudTalk is full featured cloud based call center solution, ready to use in minute. CloudTalk helps smart companies deliver exceptional customer support & boost their sales. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. Integration into your favourite Helpdesk, E-commerce or CRM solutions. Instant access to phone numbers from more than 60 countries. Feel free to try CloudTalk in action for free. Descubre más sobre CloudTalk CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your free trial today! Descubre más sobre CloudTalk

Por QualityUnit

(683 reseñas)
LiveAgent es el software de atención al cliente más reseñado y clasificado como número 1. Empresas como BMW, Yamaha, Huawei, Orange o Forbesfone utilizan LiveAgent para ofrecer al cliente resultados asombrosos, a 150 millones de usuarios finales en todo el mundo. Únete a ellos y obtén una ventaja competitiva. Comienza con una prueba gratis de 14 días, sin necesidad de tarjeta de crédito, sin contratos. LiveAgent es un software multicanal de centro de ayuda con abundantes características, más de 170, incluidas chat en vivo, soporte telefónico, integraciones con redes sociales, portal de la ayuda y API. Descubre más sobre LiveAgent LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente. Descubre más sobre LiveAgent
Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Descubre más sobre Voxco IVR Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. Descubre más sobre Voxco IVR

Por Zendesk

(2061 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Descubre más sobre Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Descubre más sobre Zendesk
Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. Descubre más sobre IVR with Speech Recognition Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. Descubre más sobre IVR with Speech Recognition

Por PhoneBurner

(101 reseñas)
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Descubre más sobre PhoneBurner Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales. Descubre más sobre PhoneBurner
Servicio de telefonía empresarial. Integración inteligente con CRM. Potente marcador de ventas. Lleva tu proceso de ventas al siguiente nivel con el marcado en un clic de PowerCall, registro automático de llamadas, grabaciones de llamadas de por vida, entrenamiento de llamadas en tiempo real y métricas de ventas avanzadas. Aprovecha las características del marcador de ventas como la presencia local, el marcado automatizado PowerList y el correo de voz para conectarte con el quíntuple de clientes. Comienza en 3 minutos con una prueba gratis (no se requiere tarjeta de crédito). Descubre más sobre Kixie PowerCall Kixie es la forma más rápida de hacer más llamadas de ventas. Comienza a hacer llamadas locales o internacionales en 3 minutos con el marcador PowerCall. Descubre más sobre Kixie PowerCall

Por Ytel

(21 reseñas)
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Descubre más sobre Ytel Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate. Descubre más sobre Ytel
Este localizador de tiendas basado en el teléfono es la forma más rápida para que los clientes accedan a las direcciones de tus ubicaciones más cercanas. Tus clientes tienen garantizada una respuesta inmediata y precisa. Este sistema se conecta a tu base de datos de ubicaciones de tiendas y ofrece resultados basados en la proximidad de la persona que llama. La persona que llama puede tener la opción de ser derivada a la tienda para hablar con el personal de ella o de que se le envíe la información de la tienda en un mensaje de prueba. Descubre más sobre Xtreme IVR Telephone Locator Este localizador de tiendas basado en teléfono es la forma más rápida para que los clientes accedan a las direcciones de tus ubicaciones más cercanas desde su teléfono. Descubre más sobre Xtreme IVR Telephone Locator

Por Katalina Technologies

(2 reseñas)
Con características completas de IVR y ACD de entrada/salida. Fácil de implementar. Fácil de administrar. Los módulos de función IVR listos para usar te permiten crear y administrar flujos de llamadas IVR sin necesidad de programación. Diseñador gráfico de flujo de llamadas. GUI avanzadas de administración de campañas salientes. Altamente configurable. Se integra bien con los sistemas existentes. Rentable para instalaciones más pequeñas, con la opción de escalar en cualquier momento. Descarga de evaluación gratuita disponible. Descubre más sobre VoiceGuide IVR Software de Interactive Voice Response y ACD entrante/saliente. Altamente configurable. Se integra bien con los sistemas existentes. Fácil de implementar y fácil de administrar. Descubre más sobre VoiceGuide IVR

Por SureTel

(2 reseñas)
SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. We don't skimp on features either everything is included from voicemail-to-email to call recording. Descubre más sobre SureTel SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines. Descubre más sobre SureTel

Por Occam Networks

(1 reseña)
ETS te permite adoptar un enfoque ágil de la forma en que prestas servicios a tu base de clientes a través de IVR. ETS replica las llamadas reales y supervisa y analiza el resultado de cada llamada para garantizar que los clientes reciban la experiencia que tú (y ellos) deseáis tener. Verifica la capacidad del sistema con la función de prueba de carga, implementa nuevas iteraciones a tu infraestructura de voz utilizando la opción de prueba funcional sencilla y luego supervisa el servicio de forma proactiva y recibe alertas de ETS si algo sale mal. Descubre más sobre ETS ETS registra y analiza las llamadas reales replicadas para garantizar que toda tu infraestructura de voz proporcione una experiencia al cliente impecable. Descubre más sobre ETS

Por Yactraq Online

(0 reseñas)
Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can utilize our tool to index 100% of their recorded phone calls to uncover high impact and actionable data on Voice-of-the-Customer insights, agent performance evaluation, customer service analysis, compliance applications, and more. Descubre más sobre Yactraq Yactraq is cutting edge in audio mining and speech analytics with machine learning driven insights extracted from any audible media. Descubre más sobre Yactraq

Por Bitrix

(339 reseñas)
Bitrix24 es el principal sistema telefónico y CRM gratuito para empresas. Llamadas entrantes y salientes, IVR, telemarketing, llamadas automáticas pregrabadas, correo de voz, grabación de llamadas, enrutamiento de llamadas, alquiler de números de teléfono nacionales e internacionales. Lo utilizan más de 4 millones de empresas en todo el mundo. Descubre más sobre Bitrix24 Bitrix24 es el principal sistema de telefonía comercial y CRM gratuito que utilizan 4 millones de empresas en todo el mundo. Descubre más sobre Bitrix24

Por Zendesk

(2061 reseñas)
Zendesk builds call center and IVR software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for call center, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Talk is a self-service destination featuring knowledge base articles, community forums, and a customer portal

Por Zendesk

(2061 reseñas)
Zendesk builds call center, IVR, & help desk software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Por Zendesk

(2061 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk crea software de centro de atención telefónica e IVR para mejorar las relaciones con los clientes. Estos productos permiten que las empresas sean más confiables, flexibles y escalables. Ayudan a mejorar la comunicación y dar sentido a cantidades masivas de datos. Sobre todo, trabajan juntos para ayudar a convertir las interacciones en relaciones duraderas. Más de 200 000 empresas como Uber, Groupon, Box, Airbnb y Disney están utilizando Zendesk para reducir sus costos de asistencia, aumentar la productividad y aumentar la satisfacción del cliente. Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Por Zendesk

(2061 reseñas)
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Las API de Twilio te permiten actualizar el menú de tu teléfono a pedido, con control total de la estructura de tu teléfono y la lógica de enrutamiento. Crea saludos personalizados, recopila comentarios de voz y DTMF y dirige a las personas que llaman al mejor agente disponible, todo ello con precios de pago por uso. Crea un sistema de IVR para enrutar llamadas de manera precisa utilizando el reconocimiento de voz y los tonos DTMF, actualiza a pedido y los precios son de pago por uso.

Por Aircall

(129 reseñas)
Aircall es el sistema telefónico basado en la nube elegido por las marcas modernas de más de 3 usuarios. Mediante una integración perfecta con las herramientas más populares de CRM y Helpdesk, contribuye a que los equipos de ventas y asistencia se comuniquen de manera clara y eficiente. Los administradores pueden agregar números instantáneamente de más de 100 países, ampliar y reducir sus equipos según la estacionalidad y obtener información detallada a través de las analíticas en tiempo real. Debido a la capacidad de acceder por medio de una aplicación móvil y de escritorio, más de 3000 compañías en todo el mundo confían en Aircall. Comienza hoy una prueba gratis sin riesgo. Aircall es el sistema telefónico basado en la nube más intuitivo que existe. Experimenta una configuración fácil, sin hardware, y decenas de integraciones con CRM.

Por MessageBird

(113 reseñas)
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before. Making business communications feel as natural as communicating with friends.
PureCloud es la solución de centro de contacto en la nube integral de última generación que te ayuda a gestionar y comprender las interacciones omnicanal en una trayectoria de cliente optimizada. Ofrece a tus empleados una única herramienta que maneje todas las comunicaciones de voz, chat, correo electrónico, redes sociales y otras. Una interfaz intuitiva hace que sea fácil de usar. La innovación rápida garantiza que superarás las expectativas de los clientes hoy y mañana. PureCloud es simplemente poderoso y poderosamente simple. PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
Crea menús y flujos de autoservicio de voz, correo electrónico, chat y textos mediante una sencilla e intuitiva herramienta de diseño tipo "arrastrar y soltar". Las funciones de Genesys PureCloud IVR incluyen control de versiones, cronogramas para días de fiesta y situaciones de emergencia, indicaciones y reconocimiento automático de voz en varios idiomas. También puedes utilizar el procesamiento de lenguaje natural para un autoservicio conversacional. PureCloud simplifica las relaciones con el cliente. Conecta el teléfono, el correo electrónico y el chat a través de una sola herramienta.
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. Genesys PureCloud IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilize natural language processing to provide conversational self-service. Improving the IVR experience has never been easier! Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
PureCloud ist die All-in-one-Cloud-Contact-Center-Lsung der nchsten Generation, mit der du Omnichannel-Interaktionen in einer nahtlosen Customer Journey verwalten und verstehen kannst. Gib deinen Mitarbeitern ein einziges Tool, das alle Kommunikation, Sprache, Chat, E-Mail, Social Media und vieles mehr beinhaltet. Eine intuitive Benutzeroberflche macht die Bedienung sehr einfach. Schnelle Innovation sorgt dafr, dass du die Kundenerwartungen heute und morgen bertreffen. PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.

Por NewVoiceMedia

(56 reseñas)
NewVoiceMedia es el proveedor líder de software de centro de contacto en la nube para Salesforce, que brinda a las organizaciones de ventas y servicios la capacidad de conectar instantáneamente a sus agentes con clientes potenciales y clientes por teléfono. La respuesta interactiva por voz (IVR, por sus siglas en inglés) es un sistema que interactúa con las personas que llaman, recopila información y enruta las llamadas al destinatario apropiado. A las personas que llaman se les puede proporcionar opciones de autoservicio, así como la capacidad de solicitar una devolución de llamada mientras mantienen su lugar en la cola. NewVoiceMedia es el proveedor líder de software de centro de contacto en la nube e IVR para Salesforce, que ofrece una confiabilidad de 99.999 % en todo el mundo.

Por Connect First

(48 reseñas)
El núcleo de tu negocio es la satisfacción del cliente. Es por eso que el 100 % de la satisfacción del cliente es el núcleo de todo lo que hacemos. La compañía trabaja con empresas de más de 25 personas para optimizar sus centros de contacto y lograr el 100 % de la satisfacción del cliente. Fue la única solución con un 99.999 % de tiempo de actividad, menos de 2 minutos de tiempo de respuesta a solicitudes de una persona real y servicio de atención al cliente de guante blanco ilimitado. A diferencia de otros proveedores donde tú eres solo otro número, en Connect First la experiencia del cliente es la principal prioridad. Connect First es un galardonado proveedor de centros de atención telefónica basado en la nube, comprometido con la satisfacción del cliente al 100 %.

Por FluentStream Technologies

(47 reseñas)
With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance. FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.

Por Integra CCS

(21 reseñas)
uContact es una solución de centro de contacto todo en uno, perfecta para empresas de 10 agentes o más. Incluye ACD, grabación, marcadores (predictivos, progresivos y de vista previa), CRM, transmisión de voz, calidad, informes de llamadas, redes sociales, espionaje, coaching, supervisión en vivo, IVR, SMS, chat web con llamadas de audio y video y más. Con presencia en 20 países a nivel mundial, uContact ayuda a empresas de 10 a más de 1500 agentes a mejorar sus operaciones, reducir costos y aumentar la productividad. Atractiva solución de centro de contacto/multicanal/todo en uno: marcadores - IVR - SMS - Chat en la web - Redes sociales - Mensajería ¡y más!

Por CallFire

(19 reseñas)
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient. IVR systems, also known as phone trees, improve efficiencies by letting customers choose the type of help -- such as self-service or speaking with an agent -- that theyd prefer. IVR systems can be applied for both inbound and outbound messaging. The CallFire IVR system is easy to use and streamlines your communications. CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.

Por Aspect Software

(15 reseñas)
Aspect CXP Pro permite a las empresas desplegar soluciones de autoservicio de centros de contacto y de participación del cliente en voz (IVR), mensajes de texto/mensajes (chatbots) y canales móviles (aplicaciones desechables) con un enfoque de "diseña una vez, despliega en cualquier lugar". CXP Pro acelera el tiempo de comercialización, reduce el costo de la atención al cliente a través de la automatización, reduce el tiempo promedio de manejo (AHT), libera a los agentes de tareas repetitivas, mejora la experiencia del cliente a través de la disponibilidad en horario ininterrumpido y aumenta la resolución de primer contacto (FCR). Aspect CXP Pro permite a las empresas diseñar, desarrollar, implementar y gestionar soluciones de autoservicio para clientes en IVR, texto y canales móviles.

Por CloudCall

(13 reseñas)
CloudCall es una solución líder de software y telecomunicaciones que ayuda a las empresas a mejorar sus comunicaciones. Al integrar las comunicaciones telefónicas directamente en tu CRM, CloudCall puede optimizar las relaciones comerciales con tus candidatos y clientes, al mismo tiempo que maximiza la potencia del sistema CRM. La funcionalidad llamadas y datos es fácilmente accesible desde un sistema, ofreciéndote una mayor visibilidad comercial, lo que te ayuda a aumentar la productividad y reducir los errores manuales. Integración de telefonía informática avanzada basada en la nube para tu sistema CRM.

Por Avaya

(11 reseñas)
Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities. Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.

Por DialogTech

(10 reseñas)
DialogTech is the world leader in call analytics for marketers. Each day consumers call businesses by the billions, and those callers convert to customers at the highest rates. We help connect calls to the customer journey. Powered by AI, DialogTech attributes calls to your marketing, showing you exactly how these conversations impact the customer journey. We provide actionable analytics and technology to generate more calls at a lower cost, personalize call experiences, and drive revenue. The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

Por AMD Telecom

(10 reseñas)
Using Cloud IVR is an effective way to enhance your customer communications, which can mean higher conversion levels. Let your customers talk to your IVR, collect useful insights and maximize the performance of your call center. Speech recognition, Understanding, Human-sounding speech, Custom menus, Visual IVR, Multilingual capabilities

Por Noble Systems

(7 reseñas)
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies since 1989. Noble offers inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Tens of thousands of agents worldwide use Nobles premise, cloud, and hybrid platforms to manage millions of customer contacts each day. Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

Por LiveVox

(6 reseñas)
LiveVox es un proveedor líder de soluciones para centros de contacto empresariales (más de 25 agentes) en la nube que gestiona más de 12 000 millones de interacciones al año en un entorno multicanal. Con más de 15 años de experiencia pura en la nube, se capacita a los líderes de centros de contacto para impulsar estrategias de compromiso efectivas en el canal de elección del consumidor. Las capacidades de seguridad y mitigación de riesgos de vanguardia ayudan a los clientes a adaptarse rápidamente a un entorno empresarial cambiante. LiveVox es un proveedor líder de soluciones para centros de contacto empresariales en la nube que aprovechan un entorno multicanal.

Por Teledrip

(6 reseñas)
TeleDrip's marketing automation software optimizes first-contact and follow-up of prospects through an omni-technology platform. Our simple, yet powerful console gives unparalleled real-time insights, analytics, and control of your marketing campaigns. Some of our features include conversational AI SMS, advanced IVR with speech recognition, API integration, web-hooks, schedule/campaign editor, SMS Inbox, lead disposition tool, and numerous real-time reports. Turn web leads into inbound calls through AI texting and scheduled IVRs.

Por RingOver

(6 reseñas)
RingOver's IVR component automates call routing connecting callers to the right person at the right time. Obtain virtual in and outbound IVR numbers in 60+ countries with instant activation. Benefit from personalized text to speech or voice recorded greetings, waiting music, interactive menus, collaborative numbers, opening times, voicemail in notifications, call recordings, IVR analytics, multi-level call redirects and other advanced features to ensure you never miss a call again. RingOver: the 100% cloud-based phone system with advanced IVR features to personalize your caller's experience and increase efficiency.

Por Voicent Communications

(5 reseñas)
Delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.

Por Interactive Powers

(5 reseñas)
Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers. Cloud-based IVR solution which assists firms with natural language processing, voice biometrics and speech-to-text recognition.

Por contactSPACE

(4 reseñas)
contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Utilise our professional voiceovers to deliver a better customer experience. contactSPACE provides a highly customisable, Tier 1 PCI compliant, agentless, self service IVR.

Por Stratics Networks

(4 reseñas)
StraticsNetworks offers Ringless Voicemail Drops, IVR, Call Center and Voice Broadcasting software. Our services offfer robust power and features combined with an unbeatable price! The only IVR platform on Earth where you can run Surveys, Polls, send Ringless Voicemail Drops and deliver Voice Broadcasts.
SmartAction is the only provider of a fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Our solution, IVA, is a centralized AI engine that automates customer service across voice, SMS, text, chat, mobile, and social media. We consultatively work with companies to deliver effortless customer service across any of the channels their customers choose. A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.
Voice Contact Center de inConcert Allegro es un software de VoIP como plataforma integral, basado en la nube o en el local que ayuda a tu centro de contacto o centro de atención telefónica a brindar una excelente experiencia al cliente sea cual sea el canal a través del cual se comunican. Todos los componentes funcionales de las plataformas han sido desarrollados por inConcert, lo que incluye voz entrante y saliente, CTI, marcador, IVR, grabación, calidad, supervisión, informes, mensajes, etc. Totalmente integrado con los procesos comerciales. Voice Contact Center de InConcert Allegro es un software de VoIP integrado y automatizado en los procesos y sistemas comerciales.

Por Nectar Desk

(3 reseñas)
Call center software solution that can be set up in minutes. Quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center. You will get workplace insights that will help enhance workflow and productivity. All the features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Queue Management, Cold/Warm Transfers, ACD, Auto Dialer, SMS/Email Channel, Forward to Phone, Call Whispering, Call Barging. 24/7 support team Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
Software API to convert text into natural sounding audio files for websites and applications. Software API to convert text into natural sounding audio files for websites and applications.
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with any CRM (Ticketing CRM & Lead Management System) to give a 360 customer engagement experience. We are recognized by Gartner, worlds leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe. In our recent run of achievements, C-Zentrix has been awarded as "Product of the year" for the year 2014. End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

Por Pronexus

(1 reseña)
With 10.2 comes VBVoices new look and feel, with a new colour design and icons that are in step with Microsoft Windows 10. The result is an even more intuitive development experience allowing developers to build applications even faster. VBVoice 10.2 also introduces our new High Availability licensing that enables you to take full advantage of VMware Cluster environments, and our new version control capabilities, which allow serialization and change tracking of your VBVoice applications. Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.
IVM is a telephone interactive voice response (IVR) program for Windows and Linux. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. Callers navigate menus and prompts by pressing numbers on their telephone. Menu commands can record and replay messages, transfer calls and perform a number of other functions. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.
Metaphor IVR+ is an automated platform that offers callers highly personalized voice, touch, text and other interaction options and optimizes calls to adapt to their needs. It lets callers decide how they want to interact with the system and gives administrators powerful tools for greater call visibility, optimization and control. Infinite automation possibilities promote customer self-service, while routing complex calls to live agents improve service levels and cut operational costs. Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.

Por Database Systems

(0 reseñas)
Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.
Sytel Limited delivers call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Por IVR Software Development

(0 reseñas)
Build your voice mail, call center or IVR system with this extensive software suite. Build your voice mail, call center or IVR system with this extensive software suite.

Por Parwan Electronics

(0 reseñas)
PEC's Insight IVR is one of most powerful IVR softwares in the industry with over 10,000 installations worldwide. With the Insight IVR application generator mode, system users can dynamically create their own call flows based on their own requirements. So data can be extracted from a database, text file or external application and can be played over the phone using Audio. Insight IVR can scale to handle thousands of calls or can be designed to distributed and installed in many locations. It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.
Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes. Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.

Por Interactive Telesis

(0 reseñas)
A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.

Por Talking Technology International

(0 reseñas)
Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.

Por VoltDelta

(0 reseñas)
VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition applications, and voice of the customer call and agent screen recording. VoltDelta supports more than 2.4 billion calls and 2 billion SMS text messages per year. Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.

Por Bhrigus Software

(0 reseñas)
Bhrigus ofrece reconocimiento de voz, soluciones de autoservicio, respuesta de voz interactiva, integración de telefonía informática, servicios de voz web Brinda reconocimiento de voz, soluciones de autoservicio, respuesta de voz interactiva, integración de telefonía informática, servicios de voz web.

Por Tele-Works

(0 reseñas)
Tele-Works delivers industry leading interactive voice response solutions to local governments and utilities across North America. Our products help keep citizens informed and local governments moving forward. Since 1986, we've worked to make IVR affordable for all size utilities and municipalities. Multi-channel electronic communication solutions that connect citizens to government services.
Solución de centro de atención telefónica totalmente integrada y multifacética que mejora la productividad, reduce los costos y aumenta los beneficios para los cobradores de deudas. Solución de centro de atención telefónica totalmente integrada y multifacética que mejora la productividad, reduce los costos y aumenta los beneficios para los cobradores de deudas.

Por DialConnection

(0 reseñas)
Advanced and innovative solutions for inbound/outbound call management. Advanced and innovative solutions for inbound/outbound call management.

Por Manam Infotech

(0 reseñas)
Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.

Por Phonologies

(0 reseñas)
InterpreXer es un servidor de IVR basado en VoiceXML, que se puede integrar con cualquier plataforma de telefonía, paquete de mensajería o comunicaciones. Un servidor de IVR basado en VoiceXML, que se puede integrar con cualquier plataforma de telefonía, paquete de mensajería o comunicaciones.

Por Glorsoft

(0 reseñas)
Simplify telephony programming to the extent that any .NET developer can create voice applications. Simplify telephony programming to the extent that any .NET developer can create voice applications.

Por CTalk

(0 reseñas)
We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.
Tridents interactive web response system intuitive study set-up user interface empowers business users (not programmers) to quickly set up, test and deploy new protocols, and then monitor and maintain them in one easy place. This eliminates the costly and slow routine of writing development specifications, programming and validating a new IWR system each time a new study comes along. Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.
A high quality, low cost virtual PBX office phone system. Greets callers. Routes calls. Unlimited extensions. Instant online setup. Try it now free. Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Por Cyara Solutions

(0 reseñas)
IVR management tool which provides contact center loads, calls recording through reporting features. IVR management tool which provides contact center loads, calls recording through reporting features.

Por Interactions

(0 reseñas)
For enterprise customer care organizations looking to expand their self-service capabilities, Interactions provides the only conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency while delivering an effortless customer experience. Unlike our competitors who have developed rigid solutions that force customers down a specific path, limiting their options as well as their patience. Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.

Por VoiceVault

(0 reseñas)
Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.

Por IVR Technology Group

(0 reseñas)
Delight Customers. Reduce Costs. Increase Efficiency. We help companies delight customers while reducing costs and increasing efficiency in their customer service operations. By automating mundane voice and text inquiries we help companies give rapid resolutions to customer questions. An outcome that doesnt just make for happy customers, it significantly improves efficiency and reduces operating costs. We have three cornerstone technologies that give customer service departments an operational advantage through automation.

Por SPLICE Software

(0 reseñas)
At SPLICE, we help our clients more actively engage with existing customers in order to achieve one or more of their desired business results. We make this possible through our Dialog Suite of Products and Services that allow you to create personalized communication strategies with human voice. SPLICE Data-Driven DialogsTM - have a superior conversation with your customers. Actively engage with your existing customers with personalized messaging software to achieve your business results!

Por AcuCall

(0 reseñas)
CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.
Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. The Parlance Operator Assistant is an auto attendant solution that uses natural language processing to enable spoken navigation of a voicemail network. Callers just answer a simple question and are quickly transferred to their chosen destination. Customers include Doctor's Hospital, Texas A&M, Sysco Eastern Maryland and many more. Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Por Arcutel

(0 reseñas)
We provide an automatic telephony service to businesses of all sizes. You setup and have full control over your own IVR via our web based application. There is no investment required, we don't charge extra for premium features, and the first month is free. Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free.

Por Ozonetel Systems

(0 reseñas)
Solución de centro de contactos multicanal basada en la nube que presta servicios a más de 1000 clientes en 20 mercados verticales. Solución de centro de contactos multicanal basada en la nube que presta servicios a más de 1000 clientes en 20 mercados verticales.

Por Teckinfo Solutions

(0 reseñas)
IVR Edge, works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1s per setup with voice recording. The IVREdge is a high performance, robust and scalable product platform

Por True Image Interactive

(0 reseñas)
Revolutionizing the way people connect with technology using the worlds first HUMAN intelligent virtual assistant and leading-edge artificial intelligence, natural language processing, and speech recognition technology. From healthcare to call centers to retail (and beyond), were harnessing the power of human interaction to increase customer engagement through interactive, 2-way, multi-channel communication and driving unparalleled results across diverse industries and applications. Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Por Ameyo Engage

(0 reseñas)
Ameyo Engage es un software de centro de atención telefónica basado en la nube que permite a las empresas tomar el control de sus operaciones mediante la implementación de cambios más rápidos en las iniciativas de interacción con el cliente y la participación de los empleados, lo que da como resultado una mejor experiencia para cliente y un aumento de las ventas y las colecciones y, en última instancia, la adquisición de clientes fieles y empleados contentos. Haz crecer tu negocio ganando la fidelización del cliente con un software de centro de contacto para clientes de clase mundial.

Por CALLR

(0 reseñas)
A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. With CALLR, you can easily create IVR diagram to handle incoming calls. Using our API, you can buy number dynamically and assign them according to your needs. Create user acquisition and engagement campaigns straight from our web interface SENDR. Use CALLTRACKR to create call tracked numbers and click-to-call button from the web. A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API.

Por Humach

(0 reseñas)
Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Por CenturionCARES

(0 reseñas)
CenturionCARES provides a full suite of call center tools for both inbound and outbound customer service organizations. Our suite is sole sourced by Centurion and integrated on the front end for the customer experience through the back-end for the important statistics and reports. The CARES ACD Platform includes Skills Based Routing, Screen Pops, CRM, Agent Workflow Optimization, QA Recording Voice/Screen, Integrated QA Scorecard, After Call Survey, Virtual Call Back, Predictive Dialer. CenturionCARES is US Based and CARES about providing your customers with a stellar experience every time they communicate with you!
Our Salon Call Manager gives you the ability to view live call information from any device at any time, Now the clients journey will be an enjoyable stress free experience gone are the days of classical hold music, with Mutu we will create you a bespoke On hold and In-queue informing the clients of your latest services and promotions and if they decide to hang up or leave a voicemail you will be alerted instantly so you can call them back and secure their appointment. Never miss another call! A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.

Por RingRoost

(0 reseñas)
Your overpaying for your antiquated businesses phone system! RingRoost offers a robust, streamline and modern way to setup your business phone system. You can now stay in complete complete control of every phone call, contact, voicemail message and business communication. Give RingRoost a test drive today! The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.

Por Bigv.in

(0 reseñas)
A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings. A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.

Por InteractionsIQ

(0 reseñas)
IVRWherever is a SaaS cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others, with zero investment, any device, any platform. Reuse all investments in your IVR, reuse your same backend. Handle unlimited simultaneous interactions elastic scale for large call volumes. A real time conversation with your IVR without the phone call for half the IVR cost. Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.

Por VoxGen

(0 reseñas)
Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations. Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.
Soluciones interactivas de software de voz. Soluciones interactivas de software de voz.

Por Ulex Innovative Systems

(0 reseñas)
Software solution that offers speech recognition and synthesis. Software solution that offers speech recognition and synthesis.
Zappix transforms the user journey during contact center interactions through intuitive app-like environments, increasing self-service, reducing calls to live agents, and lowering costs. Zappix offers a cloud-based digital self-service platform for enterprise contact centers. The Visual IVR can be accessed from IVR, URLs, & text requesting the link. Available options are customized to the specific inquiries of a particular contact center. IVR application platform that helps businesses with outbound engagement, survey engine, analytics suite and more.
Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience. Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.
InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution. It is for mass communication, designed to reach hundreds or even thousands of contacts at once. Our automated message delivery system plays your pre-recorded message each and every time, without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution.

Por IVRSPLUS

(0 reseñas)
Intelligent IVR that eliminates human intervention in customer calls. Intelligent IVR that eliminates human intervention in customer calls.
CallOne's virtual call center software is a web-based software for businesses that would like to improve their customer care and sales telephony. CallOne provides companies with call center and VoIP solutions as well as open APIs and apps for ticketing an CRM tools such as Salesforce, Pipedrive and Zendesk. Worldwide and local phone numbers can also easily be ordered through CallOne. As a company based in Germany, CallOne puts high emphasis on data security as well as premium voice quality. Web-based virtual cloud contact center solution that gives you full control of your phone support and sales.

Por Colabora Comunicaciones Unificadas

(0 reseñas)
SAAS Unified Communications Software, including virtual switchboard, chat, storage and video and audio meetings SAAS Unified Communications Software, including virtual switchboard, chat, storage and video and audio meetings