Sistemas IVR

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PureCloud es la solución de centro de contacto en la nube integral de última generación que te ayuda a gestionar y comprender las interacciones omnicanal en una trayectoria de cliente optimizada. Ofrece a tus empleados una única herramienta que maneje todas las comunicaciones de voz, chat, correo electrónico, redes sociales y otras. Una interfaz intuitiva hace que sea fácil de usar. La innovación rápida garantiza que superarás las expectativas de los clientes hoy y mañana. PureCloud es simplemente poderoso y poderosamente simple. Descubre más sobre Genesys PureCloud PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente. Descubre más sobre Genesys PureCloud
Aircall es el sistema telefónico basado en la nube elegido por las marcas modernas de más de 3 usuarios. Mediante una integración perfecta con las herramientas más populares de CRM y Helpdesk, contribuye a que los equipos de ventas y asistencia se comuniquen de manera clara y eficiente. Prueba los sistemas de respuesta de voz interactiva (IVR), diseñados para clasificar rápidamente a las personas que llaman de acuerdo con sus necesidades y enrutarlas automáticamente al recurso correcto. Debido a la capacidad de acceder por medio de una aplicación móvil y de escritorio, más de 3000 compañías en todo el mundo confían en Aircall. Descubre más sobre Aircall Aircall es el sistema telefónico basado en la nube más intuitivo que existe. Impresiona a las personas que llaman con un menú automatizado que verdaderamente mejorará su experiencia. Descubre más sobre Aircall
Inference Studio es la plataforma en la nube completa para crear soluciones de autoservicio de participación del cliente más inteligentes en la empresa, ya sea que seas un proveedor de servicios, socio o empresa. Utilizando las últimas tecnologías en la nube, Inference ofrece una biblioteca de aplicaciones integral con la capacidad de diseñar fácilmente tus propias soluciones, incluidos reconocimiento de voz, texto a voz, biometría de voz y SMS conversacionales. Descubre más sobre Inference Studio Plataforma completa en la nube para crear soluciones de participación del cliente más inteligentes en la empresa, ya sea que seas un proveedor de servicios o una empresa. Descubre más sobre Inference Studio
CloudTalk es una completa solución de centro de atención telefónica basada en la nube, lista para usar en minutos. CloudTalk ayuda a las empresas inteligentes a ofrecer un servicio excepcional de asistencia al cliente y a impulsar las ventas. Ya sea que emplees a varios agentes con mucho trabajo o que rara vez debas atender llamadas telefónicas, CloudTalk se adapta completamente a tus necesidades y al tamaño de tu negocio. Integración con tus soluciones favoritas de mesa de ayuda, comercio electrónico o CRM. Acceso instantáneo a números telefónicos de más de 60 países. Siéntete libre de probar CloudTalk en acción sin cargo. Descubre más sobre CloudTalk CloudTalk es un sistema telefónico basado en la nube para equipos de asistencia y ventas. ¡Hace que llamar sea fácil y divertido! Obtén tu prueba gratis hoy mismo. Descubre más sobre CloudTalk
Sistema telefónico IVR para equipos de atención al cliente y líneas de ayuda. Una solución accesible desde el navegador, sin instalación ni facturación compleja. ¡Solo tienes que elegir un número, configurar una IVR y comenzar a responder llamadas! CrazyCall es también una plataforma de habilitación de ventas fácil de usar que aumenta el rendimiento de la inversión de llamadas salientes y ayuda con las conversiones de sitios web. Descubre más sobre CrazyCall Sistema telefónico IVR para equipos de atención al cliente y líneas de ayuda. Descubre más sobre CrazyCall
Servicio de telefonía empresarial. Integración inteligente con CRM. Potente marcador de ventas. Lleva tu proceso de ventas al siguiente nivel con el marcado en un clic de PowerCall, registro automático de llamadas, grabaciones de llamadas de por vida, entrenamiento de llamadas en tiempo real y métricas de ventas avanzadas. Aprovecha las características del marcador de ventas como la presencia local, el marcado automatizado PowerList y el correo de voz para conectarte con el quíntuple de clientes. Comienza en 3 minutos con una prueba gratis (no se requiere tarjeta de crédito). Descubre más sobre Kixie PowerCall Kixie es la forma más rápida de hacer más llamadas de ventas. Comienza a hacer llamadas locales o internacionales en 3 minutos con el marcador PowerCall. Descubre más sobre Kixie PowerCall
Con características completas de IVR y ACD de entrada/salida. Fácil de implementar. Fácil de administrar. Los módulos de función IVR listos para usar te permiten crear y administrar flujos de llamadas IVR sin necesidad de programación. Diseñador gráfico de flujo de llamadas. GUI avanzadas de administración de campañas salientes. Altamente configurable. Se integra bien con los sistemas existentes. Rentable para instalaciones más pequeñas, con la opción de escalar en cualquier momento. Descarga de evaluación gratuita disponible. Descubre más sobre VoiceGuide IVR Software de Interactive Voice Response y ACD entrante/saliente. Altamente configurable. Se integra bien con los sistemas existentes. Fácil de implementar y fácil de administrar. Descubre más sobre VoiceGuide IVR
ETS te permite adoptar un enfoque ágil de la forma en que prestas servicios a tu base de clientes a través de IVR. ETS replica las llamadas reales y supervisa y analiza el resultado de cada llamada para garantizar que los clientes reciban la experiencia que tú (y ellos) deseáis tener. Verifica la capacidad del sistema con la función de prueba de carga, implementa nuevas iteraciones a tu infraestructura de voz utilizando la opción de prueba funcional sencilla y luego supervisa el servicio de forma proactiva y recibe alertas de ETS si algo sale mal. Descubre más sobre ETS ETS registra y analiza las llamadas reales replicadas para garantizar que toda tu infraestructura de voz proporcione una experiencia al cliente impecable. Descubre más sobre ETS
LiveAgent es el software de atención al cliente más reseñado y clasificado como número 1. Empresas como BMW, Yamaha, Huawei, Orange o Forbesfone utilizan LiveAgent para ofrecer al cliente resultados asombrosos, a 150 millones de usuarios finales en todo el mundo. Únete a ellos y obtén una ventaja competitiva. Comienza con una prueba gratis de 14 días, sin necesidad de tarjeta de crédito, sin contratos. LiveAgent es un software multicanal de centro de ayuda con abundantes características, más de 170, incluidas chat en vivo, soporte telefónico, integraciones con redes sociales, portal de la ayuda y API. Descubre más sobre LiveAgent LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente. Descubre más sobre LiveAgent
Bitrix24 es el principal sistema telefónico y CRM gratuito para empresas. Llamadas entrantes y salientes, IVR, telemarketing, llamadas automáticas pregrabadas, correo de voz, grabación de llamadas, enrutamiento de llamadas, alquiler de números de teléfono nacionales e internacionales. Lo utilizan más de 4 millones de empresas en todo el mundo. Descubre más sobre Bitrix24 Bitrix24 es el principal sistema de telefonía comercial y CRM gratuito que utilizan 4 millones de empresas en todo el mundo. Descubre más sobre Bitrix24
Freshcaller es un sistema PBX en la nube con el que puedes comprar números de teléfono locales y gratuitos en más de 40 países. Permite a tu equipo participar en conversaciones contextuales con las personas que llaman. Freshcaller es el centro de atención telefónica ideal para startups y pequeños equipos. Con Freshcaller, las empresas pueden elegir grabar todas sus conversaciones telefónicas y permitir que los supervisores escuchen y hablen con los clientes en tiempo real. Descubre más sobre Freshcaller Freshcaller es una solución de centro de atención telefónica basada en la nube que te ayuda a escalar tu negocio sin tener que preocuparte por la complejidad. Descubre más sobre Freshcaller
Zendesk builds call center and IVR software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for call center, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Talk is a self-service destination featuring knowledge base articles, community forums, and a customer portal
Zendesk builds call center, IVR, & help desk software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk crea software de centro de atención telefónica e IVR para mejorar las relaciones con los clientes. Estos productos permiten que las empresas sean más confiables, flexibles y escalables. Ayudan a mejorar la comunicación y dar sentido a cantidades masivas de datos. Sobre todo, trabajan juntos para ayudar a convertir las interacciones en relaciones duraderas. Más de 200 000 empresas como Uber, Groupon, Box, Airbnb y Disney están utilizando Zendesk para reducir sus costos de asistencia, aumentar la productividad y aumentar la satisfacción del cliente. Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
La plataforma de centro de contacto empresarial de Talkdesk permite a las empresas hacer que la experiencia del cliente sea una ventaja competitiva. Con un rendimiento de clase empresarial, una facilidad de uso similar a la del consumidor y robustas capacidades de IVR, Talkdesk se adapta fácilmente a las necesidades cambiantes de los equipos de ventas y asistencia y sus clientes finales, lo que resulta en una mayor satisfacción del cliente, productividad y ahorro de costos. Más de 1400 empresas innovadoras en todo el mundo confían en Talkdesk para potenciar las interacciones de sus clientes. Talkdesk es una plataforma de centro de contacto empresarial en la nube que permite a las empresas hacer que la experiencia del cliente sea una ventaja competitiva.
Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Las API de Twilio te permiten actualizar el menú de tu teléfono a pedido, con control total de la estructura de tu teléfono y la lógica de enrutamiento. Crea saludos personalizados, recopila comentarios de voz y DTMF y dirige a las personas que llaman al mejor agente disponible, todo ello con precios de pago por uso. Crea un sistema de IVR para enrutar llamadas de manera precisa utilizando el reconocimiento de voz y los tonos DTMF, actualiza a pedido y los precios son de pago por uso.
Press "1" for Aircall! A cloud-based phone system with robust IVR capabilities, Aircall seamlessly integrates with popular Helpdesk and CRM tools to help support and sales teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real-time analytics. Accessible by desktop and mobile app, Aircall is trusted by over 3000 companies worldwide. Get started with a risk-free trial today! Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations.
NICE inContact CXone Interactive Voice Response (IVR) reduces your cost per call by letting customers choose the type of help they want such as self-service or speaking to an agent. Not only will our IVR software free up your agents to handle more complex cases, but customers can quickly self-solve basic issues like bill pay, account inquiries, and more. Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before. Making business communications feel as natural as communicating with friends.
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales.
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. Genesys PureCloud IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilize natural language processing to provide conversational self-service. Improving the IVR experience has never been easier! Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
Crea menús y flujos de autoservicio de voz, correo electrónico, chat y textos mediante una sencilla e intuitiva herramienta de diseño tipo "arrastrar y soltar". Las funciones de Genesys PureCloud IVR incluyen control de versiones, cronogramas para días de fiesta y situaciones de emergencia, indicaciones y reconocimiento automático de voz en varios idiomas. También puedes utilizar el procesamiento de lenguaje natural para un autoservicio conversacional. PureCloud simplifica las relaciones con el cliente. Conecta el teléfono, el correo electrónico y el chat a través de una sola herramienta.
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. Genesys PureCloud IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilize natural language processing to provide conversational self-service. Improving the IVR experience has never been easier! Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
PureCloud ist die All-in-one-Cloud-Contact-Center-Lsung der nchsten Generation, mit der du Omnichannel-Interaktionen in einer nahtlosen Customer Journey verwalten und verstehen kannst. Gib deinen Mitarbeitern ein einziges Tool, das alle Kommunikation, Sprache, Chat, E-Mail, Social Media und vieles mehr beinhaltet. Eine intuitive Benutzeroberflche macht die Bedienung sehr einfach. Schnelle Innovation sorgt dafr, dass du die Kundenerwartungen heute und morgen bertreffen. PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.
Los desarrolladores piensan que el software debe ser un costo único. InfoFlo incluye actualizaciones GRATUITAS de por vida, sin cargos mensuales, ¡y tiene un costo ÚNICO por usuario de 99 dólares! ¡InfoFlo es un CRM fácil de usar que es perfecto para gestionar las relaciones con los clientes e incluye la sincronización de Outlook más sólida del mercado! Es una solución totalmente integrada de contacto, relaciones, correo electrónico, calendario, documentos, ventas, gestión de tareas y VoIP. Incluye un Quick Books, Outlook y Google Sync. El CRM completo más asequible del mercado. Costo único de 99 dólares por usuario. Muy fácil de usar con complementos opcionales para un paquete personalizado
NewVoiceMedia es el proveedor líder de software de centro de contacto en la nube para Salesforce, que brinda a las organizaciones de ventas y servicios la capacidad de conectar instantáneamente a sus agentes con clientes potenciales y clientes por teléfono. La respuesta interactiva por voz (IVR, por sus siglas en inglés) es un sistema que interactúa con las personas que llaman, recopila información y enruta las llamadas al destinatario apropiado. A las personas que llaman se les puede proporcionar opciones de autoservicio, así como la capacidad de solicitar una devolución de llamada mientras mantienen su lugar en la cola. NewVoiceMedia es el proveedor líder de software de centro de contacto en la nube e IVR para Salesforce, que ofrece una confiabilidad de 99.999 % en todo el mundo.
El núcleo de tu negocio es la satisfacción del cliente. Es por eso que el 100 % de la satisfacción del cliente es el núcleo de todo lo que hacemos. La compañía trabaja con empresas de más de 25 personas para optimizar sus centros de contacto y lograr el 100 % de la satisfacción del cliente. Fue la única solución con un 99.999 % de tiempo de actividad, menos de 2 minutos de tiempo de respuesta a solicitudes de una persona real y servicio de atención al cliente de guante blanco ilimitado. A diferencia de otros proveedores donde tú eres solo otro número, en Connect First la experiencia del cliente es la principal prioridad. Connect First es un galardonado proveedor de centros de atención telefónica basado en la nube, comprometido con la satisfacción del cliente al 100 %.
With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance. FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
UJET is a modern cloud contact center software company providing phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with any time, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com. UJET is a modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
uContact es una solución de centro de contacto todo en uno, perfecta para empresas de 10 agentes o más. Incluye ACD, grabación, marcadores (predictivos, progresivos y de vista previa), CRM, transmisión de voz, calidad, informes de llamadas, redes sociales, espionaje, coaching, supervisión en vivo, IVR, SMS, chat web con llamadas de audio y video y más. Con presencia en 20 países a nivel mundial, uContact ayuda a empresas de 10 a más de 1500 agentes a mejorar sus operaciones, reducir costos y aumentar la productividad. Atractiva solución de centro de contacto/multicanal/todo en uno: marcadores - IVR - SMS - Chat en la web - Redes sociales - Mensajería ¡y más!
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient. IVR systems, also known as phone trees, improve efficiencies by letting customers choose the type of help -- such as self-service or speaking with an agent -- that theyd prefer. IVR systems can be applied for both inbound and outbound messaging. The CallFire IVR system is easy to use and streamlines your communications. CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.
Genera guiones de respuesta de voz interactiva complejos para simplificar la experiencia de tus clientes. Utiliza el sistema IVR totalmente personalizable de KOOKOO con función de arrastrar y soltar para la interacción a través del reconocimiento de voz avanzado o DTMF. Ofrece autoservicio a través de IVR o haz una combinación con distribución automática de llamadas (ACD) para enrutar las llamadas de manera inteligente según la prioridad, la habilidad o el tiempo del agente, al mismo tiempo que mantienes igualadas las cargas de trabajo. Más de 1500 empresas de todo el mundo utilizan el IVR de KOOKOO como parte de un completo e inteligente paquete de centro de contacto. Realiza la instalación en pocas horas y accede a funciones intensivas con un 40 % menos de costo total de propiedad. Crea IVR complejos para simplificar la experiencia del cliente. Ofrece autoservicio a través de IVR o haz una combinación con ACD para enrutar las llamadas de manera inteligente.
Using Cloud IVR is an effective way to enhance your customer communications, which can mean higher conversion levels. Let your customers talk to your IVR, collect useful insights and maximize the performance of your call center. Speech recognition, Understanding, Human-sounding speech, Custom menus, Visual IVR, Multilingual capabilities
Aspect CXP Pro permite a las empresas desplegar soluciones de autoservicio de centros de contacto y de participación del cliente en voz (IVR), mensajes de texto/mensajes (chatbots) y canales móviles (aplicaciones desechables) con un enfoque de "diseña una vez, despliega en cualquier lugar". CXP Pro acelera el tiempo de comercialización, reduce el costo de la atención al cliente a través de la automatización, reduce el tiempo promedio de manejo (AHT), libera a los agentes de tareas repetitivas, mejora la experiencia del cliente a través de la disponibilidad en horario ininterrumpido y aumenta la resolución de primer contacto (FCR). Aspect CXP Pro permite a las empresas diseñar, desarrollar, implementar y gestionar soluciones de autoservicio para clientes en IVR, texto y canales móviles.
CloudCall es una solución líder de software y telecomunicaciones que ayuda a las empresas a mejorar sus comunicaciones. Al integrar las comunicaciones telefónicas directamente en tu CRM, CloudCall puede optimizar las relaciones comerciales con tus candidatos y clientes, al mismo tiempo que maximiza la potencia del sistema CRM. La funcionalidad llamadas y datos es fácilmente accesible desde un sistema, ofreciéndote una mayor visibilidad comercial, lo que te ayuda a aumentar la productividad y reducir los errores manuales. Integración de telefonía informática avanzada basada en la nube para tu sistema CRM.
Unified and Integrated Environment, where businesses control all channels seamlessly. Omnis extends the intelligent queuing strategy mechanism, typical of the voice calls distribution systems, to multi channels including Email, Chat, SMS, Fax, WEBRTC, Video Call and additional customized channels. Next-Generation Contact Center Software - See how you can Engage your customers with our unique technology -Real Time and Powerful
Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities. Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.
DialogTech is the world leader in call analytics for marketers. Each day consumers call businesses by the billions, and those callers convert to customers at the highest rates. We help connect calls to the customer journey. Powered by AI, DialogTech attributes calls to your marketing, showing you exactly how these conversations impact the customer journey. We provide actionable analytics and technology to generate more calls at a lower cost, personalize call experiences, and drive revenue. The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies since 1989. Noble offers inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Tens of thousands of agents worldwide use Nobles premise, cloud, and hybrid platforms to manage millions of customer contacts each day. Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.
TeleDrip's marketing automation software optimizes first-contact and follow-up of prospects through an omni-technology platform. Our simple, yet powerful console gives unparalleled real-time insights, analytics, and control of your marketing campaigns. Some of our features include conversational AI SMS, advanced IVR with speech recognition, API integration, web-hooks, schedule/campaign editor, SMS Inbox, lead disposition tool, and numerous real-time reports. Turn web leads into inbound calls through AI texting and scheduled IVRs.
As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. Plum focuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication.
LiveVox es un proveedor líder de soluciones para centros de contacto empresariales (más de 25 agentes) en la nube que gestiona más de 12 000 millones de interacciones al año en un entorno multicanal. Con más de 15 años de experiencia pura en la nube, se capacita a los líderes de centros de contacto para impulsar estrategias de compromiso efectivas en el canal de elección del consumidor. Las capacidades de seguridad y mitigación de riesgos de vanguardia ayudan a los clientes a adaptarse rápidamente a un entorno empresarial cambiante. LiveVox es un proveedor líder de soluciones para centros de contacto empresariales en la nube que aprovechan un entorno multicanal.
Este localizador de tiendas basado en el teléfono es la forma más rápida para que los clientes accedan a las direcciones de tus ubicaciones más cercanas. Tus clientes tienen garantizada una respuesta inmediata y precisa. Este sistema se conecta a tu base de datos de ubicaciones de tiendas y ofrece resultados basados en la proximidad de la persona que llama. La persona que llama puede tener la opción de ser derivada a la tienda para hablar con el personal de ella o de que se le envíe la información de la tienda en un mensaje de prueba. Este localizador de tiendas basado en teléfono es la forma más rápida para que los clientes accedan a las direcciones de tus ubicaciones más cercanas desde su teléfono.
RingOver's IVR component automates call routing connecting callers to the right person at the right time. Obtain virtual in and outbound IVR numbers in 60+ countries with instant activation. Benefit from personalized text to speech or voice recorded greetings, waiting music, interactive menus, collaborative numbers, opening times, voicemail in notifications, call recordings, IVR analytics, multi-level call redirects and other advanced features to ensure you never miss a call again. RingOver: the 100% cloud-based phone system with advanced IVR features to personalize your caller's experience and increase efficiency.
Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound ivr, press 1 campaign, automatic survey, political message, and much more. Our cloud based software as a service allows you the ability to leverage our extensive dialing infrastructure to get your message out quickly. We work with small to large companies, government agencies, non profit organizations, political candidates and call centers. Contact us today. Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.
Delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.
Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers. Cloud-based IVR solution which assists firms with natural language processing, voice biometrics and speech-to-text recognition.
contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Utilise our professional voiceovers to deliver a better customer experience. contactSPACE provides a highly customisable, Tier 1 PCI compliant, agentless, self service IVR.
SmartAction is the only provider of a fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Our solution, IVA, is a centralized AI engine that automates customer service across voice, SMS, text, chat, mobile, and social media. We consultatively work with companies to deliver effortless customer service across any of the channels their customers choose. A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.
Voice Contact Center de inConcert Allegro es un software de VoIP como plataforma integral, basado en la nube o en el local que ayuda a tu centro de contacto o centro de atención telefónica a brindar una excelente experiencia al cliente sea cual sea el canal a través del cual se comunican. Todos los componentes funcionales de las plataformas han sido desarrollados por inConcert, lo que incluye voz entrante y saliente, CTI, marcador, IVR, grabación, calidad, supervisión, informes, mensajes, etc. Totalmente integrado con los procesos comerciales. Voice Contact Center de InConcert Allegro es un software de VoIP integrado y automatizado en los procesos y sistemas comerciales.
Call center software solution that can be set up in minutes. Quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center. You will get workplace insights that will help enhance workflow and productivity. All the features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Queue Management, Cold/Warm Transfers, ACD, Auto Dialer, SMS/Email Channel, Forward to Phone, Call Whispering, Call Barging. 24/7 support team Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
VBVoice software is relied on by leading operations worldwide. The experience allows developers to build applications more efficiently, including High Availability licensing to take full advantage of VMWare Cluster environments, Visual IVR functionality, and built in redundant licensing mechanisms to ensure users always remain online. VBVoice software takes pride in increasing corporate and customer efficiency, reduces operation costs, and increases consumer satisfaction and professionalism. Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.
Software API to convert text into natural sounding audio files for websites and applications. Software API to convert text into natural sounding audio files for websites and applications.
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with any CRM (Ticketing CRM & Lead Management System) to give a 360 customer engagement experience. We are recognized by Gartner, worlds leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe. In our recent run of achievements, C-Zentrix has been awarded as "Product of the year" for the year 2014. End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.
SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. We don't skimp on features either everything is included from voicemail-to-email to call recording. SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines.
Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience.
Metaphor IVR+ is an automated platform that offers callers highly personalized voice, touch, text and other interaction options and optimizes calls to adapt to their needs. It lets callers decide how they want to interact with the system and gives administrators powerful tools for greater call visibility, optimization and control. Infinite automation possibilities promote customer self-service, while routing complex calls to live agents improve service levels and cut operational costs. Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.
IVM is a telephone interactive voice response (IVR) program for Windows and Linux. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. Callers navigate menus and prompts by pressing numbers on their telephone. Menu commands can record and replay messages, transfer calls and perform a number of other functions. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.

Por Database Systems

(0 opiniones)
Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.
Sytel Limited delivers call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Por IVR Software Development

(0 opiniones)
Build your voice mail, call center or IVR system with this extensive software suite. Build your voice mail, call center or IVR system with this extensive software suite.

Por Parwan Electronics

(0 opiniones)
PEC's Insight IVR is one of most powerful IVR softwares in the industry with over 10,000 installations worldwide. With the Insight IVR application generator mode, system users can dynamically create their own call flows based on their own requirements. So data can be extracted from a database, text file or external application and can be played over the phone using Audio. Insight IVR can scale to handle thousands of calls or can be designed to distributed and installed in many locations. It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.

Por Copia

(0 opiniones)
Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes works in conjunction with CopiaFacts. Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.

Por Interactive Telesis

(0 opiniones)
A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.

Por Talking Technology International

(0 opiniones)
Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.

Por VoltDelta

(0 opiniones)
VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition applications, and voice of the customer call and agent screen recording. VoltDelta supports more than 2.4 billion calls and 2 billion SMS text messages per year. Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.

Por Bhrigus Software

(0 opiniones)
Bhrigus ofrece reconocimiento de voz, soluciones de autoservicio, respuesta de voz interactiva, integración de telefonía informática, servicios de voz web Brinda reconocimiento de voz, soluciones de autoservicio, respuesta de voz interactiva, integración de telefonía informática, servicios de voz web.

Por Tele-Works

(0 opiniones)
Tele-Works delivers industry leading interactive voice response solutions to local governments and utilities across North America. Our products help keep citizens informed and local governments moving forward. Since 1986, we've worked to make IVR affordable for all size utilities and municipalities. Multi-channel electronic communication solutions that connect citizens to government services.
Solución de centro de atención telefónica totalmente integrada y multifacética que mejora la productividad, reduce los costos y aumenta los beneficios para los cobradores de deudas. Solución de centro de atención telefónica totalmente integrada y multifacética que mejora la productividad, reduce los costos y aumenta los beneficios para los cobradores de deudas.

Por DialConnection

(0 opiniones)
Advanced and innovative solutions for inbound/outbound call management. Advanced and innovative solutions for inbound/outbound call management.

Por Manam Infotech

(0 opiniones)
Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.

Por Phonologies

(0 opiniones)
InterpreXer es un servidor de IVR basado en VoiceXML, que se puede integrar con cualquier plataforma de telefonía, paquete de mensajería o comunicaciones. Un servidor de IVR basado en VoiceXML, que se puede integrar con cualquier plataforma de telefonía, paquete de mensajería o comunicaciones.

Por Glorsoft

(0 opiniones)
Simplify telephony programming to the extent that any .NET developer can create voice applications. Simplify telephony programming to the extent that any .NET developer can create voice applications.

Por CTalk

(0 opiniones)
We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.

Por BioClinica

(0 opiniones)
Tridents interactive web response system intuitive study set-up user interface empowers business users (not programmers) to quickly set up, test and deploy new protocols, and then monitor and maintain them in one easy place. This eliminates the costly and slow routine of writing development specifications, programming and validating a new IWR system each time a new study comes along. Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.
A high-quality, low cost virtual PBX office phone system. Greets callers. Routes calls. Unlimited extensions. Call Forwarding. Easy Menu Making, Unlimited Voicemail, Speech Recognition, Call Forwarding, Call Screening, Call Queues, Email Notifications, Virtual Local Numbers, Toll Free Numbers, Music on Hold & More. Free Number Porting - Bring Your Existing Number to VoiceShot. Big Features. Small Price. Starting at $12/month. Now in our 19th year serving customers. Virtual PBX office phone system. Route Calls. Unlimited Extensions & Voicemail. Virtual Phone Numbers. Starting at $12/mo.

Por Cyara Solutions

(0 opiniones)
IVR management tool which provides contact center loads, calls recording through reporting features. IVR management tool which provides contact center loads, calls recording through reporting features.

Por Interactions

(0 opiniones)
For enterprise customer care organizations looking to expand their self-service capabilities, Interactions provides the only conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency while delivering an effortless customer experience. Unlike our competitors who have developed rigid solutions that force customers down a specific path, limiting their options as well as their patience. Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.

Por VoiceVault

(0 opiniones)
Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.

Por IVR Technology Group

(0 opiniones)
Delight Customers. Reduce Costs. Increase Efficiency. We help companies delight customers while reducing costs and increasing efficiency in their customer service operations. By automating mundane voice and text inquiries we help companies give rapid resolutions to customer questions. An outcome that doesnt just make for happy customers, it significantly improves efficiency and reduces operating costs. We have three cornerstone technologies that give customer service departments an operational advantage through automation.

Por SPLICE Software

(0 opiniones)
At SPLICE, we help our clients more actively engage with existing customers in order to achieve one or more of their desired business results. We make this possible through our Dialog Suite of Products and Services that allow you to create personalized communication strategies with human voice. SPLICE Data-Driven DialogsTM - have a superior conversation with your customers. Actively engage with your existing customers with personalized messaging software to achieve your business results!

Por AcuCall

(0 opiniones)
CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.