Software para Respuesta de voz interactiva (IVR)

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IVR with Speech Recognition
Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. Descubre más sobre IVR with Speech Recognition Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. Descubre más sobre IVR with Speech Recognition
Genesys PureCloud

Genesys PureCloud

Por Genesys

(44 reseñas)
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. Genesys PureCloud IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilize natural language processing to provide conversational self-service. Improving the IVR experience has never been easier! Descubre más sobre Genesys PureCloud Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control. Descubre más sobre Genesys PureCloud
Plum Voice Hosted IVR

Plum Voice Hosted IVR

Por The Plum Group

(0 reseñas)
As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. Descubre más sobre Plum Voice Hosted IVR Plum focuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication. Descubre más sobre Plum Voice Hosted IVR
UJET

UJET

Por UJET

(6 reseñas)
UJET is a ultra-modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com. Descubre más sobre UJET UJET is a cloud contact center software company with leading innovation in customer support on the web, phone, and mobile apps. Descubre más sobre UJET
Inference Studio

Inference Studio

Por Inference Solutions

(1 reseña)
Inference Studio es la plataforma en la nube completa para crear soluciones de autoservicio de participación del cliente más inteligentes en la empresa, ya sea que seas un proveedor de servicios, socio o empresa. Utilizando las últimas tecnologías en la nube, Inference ofrece una biblioteca de aplicaciones integral con la capacidad de diseñar fácilmente tus propias soluciones, incluidos reconocimiento de voz, texto a voz, biometría de voz y SMS conversacionales. Descubre más sobre Inference Studio Plataforma completa en la nube para crear soluciones de participación del cliente más inteligentes en la empresa, ya sea que seas un proveedor de servicios o una empresa. Descubre más sobre Inference Studio
Omni-Channel Self-Service

Omni-Channel Self-Service

Por Verascape

(0 reseñas)
Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Descubre más sobre Omni-Channel Self-Service Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Descubre más sobre Omni-Channel Self-Service
NICE inContact Telephony Software

NICE inContact Telephony Software

Por NICE inContact

(96 reseñas)
NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Descubre más sobre NICE inContact Telephony Software Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. Descubre más sobre NICE inContact Telephony Software
Connect First

Connect First

Por Connect First

(45 reseñas)
El núcleo de tu negocio es la satisfacción del cliente. Es por eso que el 100 % de la satisfacción del cliente es el núcleo de todo lo que hacemos. La compañía trabaja con empresas de más de 25 personas para optimizar sus centros de contacto y lograr el 100 % de la satisfacción del cliente. Fue la única solución con un 99.999 % de tiempo de actividad, menos de 2 minutos de tiempo de respuesta a solicitudes de una persona real y servicio de atención al cliente de guante blanco ilimitado. A diferencia de otros proveedores donde tú eres solo otro número, en Connect First la experiencia del cliente es la principal prioridad. Descubre más sobre Connect First Connect First es un galardonado proveedor de centros de atención telefónica basado en la nube, comprometido con la satisfacción del cliente al 100 %. Descubre más sobre Connect First
Voxco IVR

Voxco IVR

Por Voxco

(1 reseña)
Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Descubre más sobre Voxco IVR Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. Descubre más sobre Voxco IVR
PhoneBurner

PhoneBurner

Por PhoneBurner

(72 reseñas)
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Descubre más sobre PhoneBurner Cloud-based Power Dialer/CRM - Dial up to 80 contacts/hour, instantly drop voicemail and email, manage contacts and close more sales. Descubre más sobre PhoneBurner
FluentStream

FluentStream

Por FluentStream Technologies

(33 reseñas)
With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Descubre más sobre FluentStream FluentCloud is a cloud based business phone system that focuses on being more affordable for your business, improving reliability. Descubre más sobre FluentStream
ETS

ETS

Por Occam Networks

(1 reseña)
ETS te permite adoptar un enfoque ágil de la forma en que prestas servicios a tu base de clientes a través de IVR. ETS replica las llamadas reales y supervisa y analiza el resultado de cada llamada para garantizar que los clientes reciban la experiencia que tú (y ellos) deseáis tener. Verifica la capacidad del sistema con la función de prueba de carga, implementa nuevas iteraciones a tu infraestructura de voz utilizando la opción de prueba funcional sencilla y luego supervisa el servicio de forma proactiva y recibe alertas de ETS si algo sale mal. Descubre más sobre ETS ETS registra y analiza las llamadas reales replicadas para garantizar que toda tu infraestructura de voz proporcione una experiencia al cliente impecable. Descubre más sobre ETS
VoiceGuide IVR

VoiceGuide IVR

Por Katalina Technologies

(2 reseñas)
Con características completas de IVR y ACD de entrada/salida. Fácil de implementar. Fácil de administrar. Los módulos de función IVR listos para usar te permiten crear y administrar flujos de llamadas IVR sin necesidad de programación. Diseñador gráfico de flujo de llamadas. GUI avanzadas de administración de campañas salientes. Altamente configurable. Se integra bien con los sistemas existentes. Rentable para instalaciones más pequeñas, con la opción de escalar en cualquier momento. Descarga de evaluación gratuita disponible. Descubre más sobre VoiceGuide IVR Software de Interactive Voice Response y ACD entrante/saliente. Altamente configurable. Se integra bien con los sistemas existentes. Fácil de implementar y fácil de administrar. Descubre más sobre VoiceGuide IVR
Ytel

Ytel

Por Ytel

(21 reseñas)
Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Descubre más sobre Ytel Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate. Descubre más sobre Ytel
SureTel

SureTel

Por SureTel

(2 reseñas)
SureTel is shaking the market and providing huge saving in it's wake. Why pay for idle phones? We know our customers don't use all of their phones all of the time so we don't charge for them. Instead we charge for active simultaneous calls. This means huge savings for any size business. As a matter of fact most of our customers saving upward of 60% monthly. We don't skimp on features either everything is included from voicemail-to-email to call recording. Descubre más sobre SureTel SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines. Descubre más sobre SureTel
Yactraq

Yactraq

Por Yactraq Online

(0 reseñas)
Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can utilize our tool to index 100% of their recorded phone calls to uncover high impact and actionable data on Voice-of-the-Customer insights, agent performance evaluation, customer service analysis, compliance applications, and more. Descubre más sobre Yactraq Yactraq is cutting edge in audio mining and speech analytics with machine learning driven insights extracted from any audible media. Descubre más sobre Yactraq
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk crea software de centro de atención telefónica e IVR para mejorar las relaciones con los clientes. Estos productos permiten que las empresas sean más confiables, flexibles y escalables. Ayudan a mejorar la comunicación y dar sentido a cantidades masivas de datos. Sobre todo, trabajan juntos para ayudar a convertir las interacciones en relaciones duraderas. Más de 200 000 empresas como Uber, Groupon, Box, Airbnb y Disney están utilizando Zendesk para reducir sus costos de asistencia, aumentar la productividad y aumentar la satisfacción del cliente. Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds call center and IVR software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
CallFire

CallFire

Por CallFire

(15 reseñas)
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient. IVR systems, also known as phone trees, improve efficiencies by letting customers choose the type of help -- such as self-service or speaking with an agent -- that theyd prefer. IVR systems can be applied for both inbound and outbound messaging. The CallFire IVR system is easy to use and streamlines your communications. CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.
Talkdesk

Talkdesk

Por Talkdesk

(109 reseñas)
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and robust IVR capabilities, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions. Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
MessageBird

MessageBird

Por MessageBird

(9 reseñas)
MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world. Cloud communications platform connecting 15000+ companies to customers via the world's fastest, most reliable SMS, Voice & Chat APIs.
DialogTech

DialogTech

Por DialogTech

(8 reseñas)
DialogTech is the world leader in call analytics for marketers. Each day consumers call businesses by the billions, and those callers convert to customers at the highest rates. We help connect calls to the customer journey. Powered by AI, DialogTech attributes calls to your marketing, showing you exactly how these conversations impact the customer journey. We provide actionable analytics and technology to generate more calls at a lower cost, personalize call experiences, and drive revenue. The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn
Cruncher

Cruncher

Por Cyara Solutions

(0 reseñas)
Hosted or installed software solution to test contact center loads, record calls, with reporting features. Hosted or installed software solution to test contact center loads, record calls, with reporting features.
CloudCall

CloudCall

Por CloudCall

(9 reseñas)
CloudCall es una solución líder de software y telecomunicaciones que ayuda a las empresas a mejorar sus comunicaciones. Al integrar las comunicaciones telefónicas directamente en tu CRM, CloudCall puede optimizar las relaciones comerciales con tus candidatos y clientes, al mismo tiempo que maximiza la potencia del sistema CRM. La funcionalidad llamadas y datos es fácilmente accesible desde un sistema, ofreciéndote una mayor visibilidad comercial, lo que te ayuda a aumentar la productividad y reducir los errores manuales. Integración de telefonía informática avanzada basada en la nube para tu sistema CRM.
CALLR

CALLR

Por CALLR

(0 reseñas)
A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. With CALLR, you can easily create IVR diagram to handle incoming calls. Using our API, you can buy number dynamically and assign them according to your needs. Create user acquisition and engagement campaigns straight from our web interface SENDR. Use CALLTRACKR to create call tracked numbers and click-to-call button from the web. A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API.
uContact

uContact

Por Integra CCS

(21 reseñas)
uContact es una solución de centro de contacto todo en uno, perfecta para empresas de 10 agentes o más. Incluye ACD, grabación, marcadores (predictivos, progresivos y de vista previa), CRM, transmisión de voz, calidad, informes de llamadas, redes sociales, espionaje, coaching, supervisión en vivo, IVR, SMS, chat web con llamadas de audio y video y más. Con presencia en 20 países a nivel mundial, uContact ayuda a empresas de 10 a más de 1500 agentes a mejorar sus operaciones, reducir costos y aumentar la productividad. Atractiva solución de centro de contacto/multicanal/todo en uno: marcadores - IVR - SMS - Chat en la web - Redes sociales - Mensajería ¡y más!
Virtual Receptionist Services

Virtual Receptionist Services

Por Technovox

(0 reseñas)
Call handling and booking management system for small businesses. Call handling and booking management system for small businesses.
Humach

Humach

Por Humach

(0 reseñas)
Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
contactSPACE

contactSPACE

Por contactSPACE

(4 reseñas)
contactSPACE provides a highly customisable, Tier 1 PCI compliant, agentless, self service IVR. contactSPACE provides a highly customisable, Tier 1 PCI compliant, agentless, self service IVR.
ContactWorld

ContactWorld

Por NewVoiceMedia

(55 reseñas)
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone, through email, and via social channels. NewVoiceMedia offers ContactWorld, a global cloud communications platform with guaranteed 99.999 percent platform availability. NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.
Collection Solutions

Collection Solutions

Por IAT

(0 reseñas)
Solución de centro de atención telefónica totalmente integrada y multifacética que mejora la productividad, reduce los costos y aumenta los beneficios para los cobradores de deudas. Solución de centro de atención telefónica totalmente integrada y multifacética que mejora la productividad, reduce los costos y aumenta los beneficios para los cobradores de deudas.
RingRoost

RingRoost

Por RingRoost

(0 reseñas)
Your overpaying for your antiquated businesses phone system! RingRoost offers a robust, streamline and modern way to setup your business phone system. You can now stay in complete complete control of every phone call, contact, voicemail message and business communication. Give RingRoost a test drive today! The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.
DeltaTouch

DeltaTouch

Por VoltDelta

(0 reseñas)
VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition applications, and voice of the customer call and agent screen recording. VoltDelta supports more than 2.4 billion calls and 2 billion SMS text messages per year. Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.
Nectar Desk

Nectar Desk

Por Nectar Desk

(3 reseñas)
Call center software solution that can be set up in minutes. Quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center. You will get workplace insights that will help enhance workflow and productivity. All the features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Queue Management, Cold/Warm Transfers, ACD, Auto Dialer, SMS/Email Channel, Forward to Phone, Call Whispering, Call Barging. 24/7 support team Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
Phonexa

Phonexa

Por Phonexa

(0 reseñas)
Phonexa is a Software as a Service (SaaS) solutions provider comprised of a Call Logic platform with advanced features such as call analytics and reporting, an advanced, multi-level IVR, a state-of-the-art voice recognition feature, among many other cutting-edge features. Phonexa also consists of additional platforms, including a dedicated Lead Management System and a completely automated accounting software. Phonexa consists of revolutionary cloud platforms for web leads and call leads.
DevCast

DevCast

Por DevTel

(0 reseñas)
Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political. Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political.
IVR Technology Group

IVR Technology Group

Por IVR Technology Group

(0 reseñas)
IVR Tech has built 2500+ solutions for clients in a range of industries. Each of our voice and text-based applications are delivered within a single user experience. We've placed security & compliance at the core of our app development to ensure that each our solutions are hosted in a platinum-grade security environment. We offer a flexible range of services from self-service to white-glove account handling. The IVR Tech team is composed of subject matter experts - we're not just technologists. IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries.
Telemation

Telemation

Por Database Systems

(0 reseñas)
Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.
VBVoice

VBVoice

Por Pronexus

(1 reseña)
With 10.2 comes VBVoices new look and feel, with a new colour design and icons that are in step with Microsoft Windows 10. The result is an even more intuitive development experience allowing developers to build applications even faster. VBVoice 10.2 also introduces our new High Availability licensing that enables you to take full advantage of VMware Cluster environments, and our new version control capabilities, which allow serialization and change tracking of your VBVoice applications. Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.
Conversational IVR

Conversational IVR

Por True Image Interactive

(0 reseñas)
Revolutionizing the way people connect with technology using the worlds first HUMAN intelligent virtual assistant and leading-edge artificial intelligence, natural language processing, and speech recognition technology. From healthcare to call centers to retail (and beyond), were harnessing the power of human interaction to increase customer engagement through interactive, 2-way, multi-channel communication and driving unparalleled results across diverse industries and applications. Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.
IVR Studio

IVR Studio

Por Voicent Communications

(5 reseñas)
Delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.
BioClinica Trident

BioClinica Trident

Por BioClinica

(0 reseñas)
Tridents interactive web response system intuitive study set-up user interface empowers business users (not programmers) to quickly set up, test and deploy new protocols, and then monitor and maintain them in one easy place. This eliminates the costly and slow routine of writing development specifications, programming and validating a new IWR system each time a new study comes along. Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.
Ameyo Engage

Ameyo Engage

Por Ameyo Engage

(0 reseñas)
Ameyo Engage es un software de centro de atención telefónica basado en la nube que permite a las empresas tomar el control de sus operaciones mediante la implementación de cambios más rápidos en las iniciativas de interacción con el cliente y la participación de los empleados, lo que da como resultado una mejor experiencia para cliente y un aumento de las ventas y las colecciones y, en última instancia, la adquisición de clientes fieles y empleados contentos. Haz crecer tu negocio ganando la fidelización del cliente con un software de centro de contacto para clientes de clase mundial.
CenterMaster

CenterMaster

Por AcuCall

(0 reseñas)
CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.
Kixie PowerCall

Kixie PowerCall

Por Kixie Web

(35 reseñas)
Servicio de telefonía empresarial. Integración inteligente con CRM. Potente marcador de ventas. Lleva tu proceso de ventas al siguiente nivel con el marcado en un clic de PowerCall, registro automático de llamadas, grabaciones de llamadas de por vida, entrenamiento de llamadas en tiempo real y métricas de ventas avanzadas. Aprovecha las características del marcador de ventas como la presencia local, el marcado automatizado PowerList y el correo de voz para conectarte con el quíntuple de clientes. Comienza en 3 minutos con una prueba gratis (no se requiere tarjeta de crédito). Kixie es la forma más rápida de hacer más llamadas de ventas. Comienza a hacer llamadas locales o internacionales en 3 minutos con el marcador PowerCall.
Aspect CXP Pro

Aspect CXP Pro

Por Aspect Software

(13 reseñas)
Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost through automation, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels.
SmartAction Speech IVR System

SmartAction Speech IVR System

Por SmartAction

(4 reseñas)
SmartAction is the only provider of a fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Our solution, IVA, is a centralized AI engine that automates customer service across voice, SMS, text, chat, mobile, and social media. We consultatively work with companies to deliver effortless customer service across any of the channels their customers choose. A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.
Softdial Contact Center

Softdial Contact Center

Por Sytel

(0 reseñas)
Sytel Limited delivers call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.
CT Developer Studio

CT Developer Studio

Por IVR Software Development

(0 reseñas)
Build your voice mail, call center or IVR system with this extensive software suite. Build your voice mail, call center or IVR system with this extensive software suite.
Noble Solution Suite

Noble Solution Suite

Por Noble Systems

(7 reseñas)
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies since 1989. Noble offers inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Tens of thousands of agents worldwide use Nobles premise, cloud, and hybrid platforms to manage millions of customer contacts each day. Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.
IVM Interactive Voice Response

IVM Interactive Voice Response

Por NCH Software

(1 reseña)
IVM is a telephone interactive voice response (IVR) program for Windows and Linux. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. Callers navigate menus and prompts by pressing numbers on their telephone. Menu commands can record and replay messages, transfer calls and perform a number of other functions. This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.
Metaphor IVR+

Metaphor IVR+

Por USAN

(1 reseña)
Metaphor IVR+ is an automated platform that offers callers highly personalized voice, touch, text and other interaction options and optimizes calls to adapt to their needs. It lets callers decide how they want to interact with the system and gives administrators powerful tools for greater call visibility, optimization and control. Infinite automation possibilities promote customer self-service, while routing complex calls to live agents improve service levels and cut operational costs. Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.
Xtreme IVR Telephone Locator

Xtreme IVR Telephone Locator

Por IQServices.com

(1 reseña)
Our phone-based store locator is the quickest way for customers to access directions to your nearest locations. Your customers are guaranteed an immediate, accurate response. Our system connects to your database of store locations and delivers results based on proximity to the caller. Caller can have options of being patched through to the store to speak with store personnel or to have the store information sent to the caller by test message. Our phone-based store locator is the quickest way for customers to access directions to your nearest locations from their phone.
Insight IVR

Insight IVR

Por Parwan Electronics

(0 reseñas)
PEC's Insight IVR is one of most powerful IVR softwares in the industry with over 10,000 installations worldwide. With the Insight IVR application generator mode, system users can dynamically create their own call flows based on their own requirements. So data can be extracted from a database, text file or external application and can be played over the phone using Audio. Insight IVR can scale to handle thousands of calls or can be designed to distributed and installed in many locations. It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.
VoiceFacts

VoiceFacts

Por Copia

(0 reseñas)
Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes. Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.
InvestorREACH

InvestorREACH

Por Interactive Telesis

(0 reseñas)
A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.
BigmOuth

BigmOuth

Por Talking Technology International

(0 reseñas)
Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.
WORKS IVR Suite

WORKS IVR Suite

Por Tele-Works

(0 reseñas)
Tele-Works delivers industry leading interactive voice response solutions to local governments and utilities across North America. Our products help keep citizens informed and local governments moving forward. Since 1986, we've worked to make IVR affordable for all size utilities and municipalities. Multi-channel electronic communication solutions that connect citizens to government services.
SpeechVox

SpeechVox

Por Manam Infotech

(0 reseñas)
Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.
InterpreXer

InterpreXer

Por Phonologies

(0 reseñas)
InterpreXer es un servidor de IVR basado en VoiceXML, que se puede integrar con cualquier plataforma de telefonía, paquete de mensajería o comunicaciones. Un servidor de IVR basado en VoiceXML, que se puede integrar con cualquier plataforma de telefonía, paquete de mensajería o comunicaciones.
Velocity v2.4

Velocity v2.4

Por Glorsoft

(0 reseñas)
Simplify telephony programming to the extent that any .NET developer can create voice applications. Simplify telephony programming to the extent that any .NET developer can create voice applications.
Virtual Receptionist PBX

Virtual Receptionist PBX

Por VoiceShot

(0 reseñas)
A high quality, low cost virtual PBX office phone system. Greets callers. Routes calls. Unlimited extensions. Instant online setup. Try it now free. Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.
Voice Interactions

Voice Interactions

Por Interactions

(0 reseñas)
For enterprise customer care organizations looking to expand their self-service capabilities, Interactions provides the only conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency while delivering an effortless customer experience. Unlike our competitors who have developed rigid solutions that force customers down a specific path, limiting their options as well as their patience. Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.
VoiceVault Fusion

VoiceVault Fusion

Por VoiceVault

(0 reseñas)
Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.
SPLICE Dialog Suite

SPLICE Dialog Suite

Por SPLICE Software

(0 reseñas)
At SPLICE, we help our clients more actively engage with existing customers in order to achieve one or more of their desired business results. We make this possible through our Dialog Suite of Products and Services that allow you to create personalized communication strategies with human voice. SPLICE Data-Driven DialogsTM - have a superior conversation with your customers. Actively engage with your existing customers with personalized messaging software to achieve your business results!
Parlance Operator Assistant

Parlance Operator Assistant

Por Parlance

(0 reseñas)
Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. The Parlance Operator Assistant is an auto attendant solution that uses natural language processing to enable spoken navigation of a voicemail network. Callers just answer a simple question and are quickly transferred to their chosen destination. Customers include Doctor's Hospital, Texas A&M, Sysco Eastern Maryland and many more. Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.
Arcutel IVR

Arcutel IVR

Por Arcutel

(0 reseñas)
We provide an automatic telephony service to businesses of all sizes. You setup and have full control over your own IVR via our web based application. There is no investment required, we don't charge extra for premium features, and the first month is free. Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free.
TEMPEST

TEMPEST

Por ByteWay Speech

(0 reseñas)
The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX. The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX.
IVR Edge

IVR Edge

Por Teckinfo Solutions

(0 reseñas)
IVR Edge, works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1s per setup with voice recording. The IVREdge is a high performance, robust and scalable product platform
Mutu Salon Call Manager

Mutu Salon Call Manager

Por Mutu UK

(0 reseñas)
Our Salon Call Manager gives you the ability to view live call information from any device at any time, Now the clients journey will be an enjoyable stress free experience gone are the days of classical hold music, with Mutu we will create you a bespoke On hold and In-queue informing the clients of your latest services and promotions and if they decide to hang up or leave a voicemail you will be alerted instantly so you can call them back and secure their appointment. Never miss another call! A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.
Twilio Programmable Voice

Twilio Programmable Voice

Por Twilio

(99 reseñas)
Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing. Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing.
Genesys PureCloud

Genesys PureCloud

Por Genesys

(44 reseñas)
PureCloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. PureCloud is simply powerful and powerfully simple. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
Genesys PureCloud

Genesys PureCloud

Por Genesys

(44 reseñas)
Crea menús y flujos de autoservicio de voz, correo electrónico, chat y textos mediante una sencilla e intuitiva herramienta de diseño tipo "arrastrar y soltar". Las funciones de Genesys PureCloud IVR incluyen control de versiones, cronogramas para días de fiesta y situaciones de emergencia, indicaciones y reconocimiento automático de voz en varios idiomas. También puedes utilizar el procesamiento de lenguaje natural para un autoservicio conversacional. PureCloud simplifica las relaciones con el cliente. Conecta el teléfono, el correo electrónico y el chat a través de una sola herramienta.
Genesys PureCloud

Genesys PureCloud

Por Genesys

(44 reseñas)
The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
Genesys PureCloud

Genesys PureCloud

Por Genesys

(44 reseñas)
PureCloud ist die All-in-one-Cloud-Contact-Center-Lsung der nchsten Generation, mit der du Omnichannel-Interaktionen in einer nahtlosen Customer Journey verwalten und verstehen kannst. Gib deinen Mitarbeitern ein einziges Tool, das alle Kommunikation, Sprache, Chat, E-Mail, Social Media und vieles mehr beinhaltet. Eine intuitive Benutzeroberflche macht die Bedienung sehr einfach. Schnelle Innovation sorgt dafr, dass du die Kundenerwartungen heute und morgen bertreffen. PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.
OnAvaya

OnAvaya

Por Avaya

(7 reseñas)
Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities. Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.
VoiceXML IVR

VoiceXML IVR

Por Interactive Powers

(5 reseñas)
Our IVR VoiceXML Platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications. It can be installed in common hardware or Cloud VM servers. VoiceXML IVR solution is fully compliant with W3C VoiceXML 2.X specifications and to be integrated with most TTS and ASR speech engines
inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

Por inConcert

(3 reseñas)
inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes. InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.
C-Zentrix Contact Center

C-Zentrix Contact Center

Por C-ZENTRIX

(2 reseñas)
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with any CRM (Ticketing CRM & Lead Management System) to give a 360 customer engagement experience. We are recognized by Gartner, worlds leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe. In our recent run of achievements, C-Zentrix has been awarded as "Product of the year" for the year 2014. End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.
IVR

IVR

Por Bhrigus Software

(0 reseñas)
Bhrigus ofrece reconocimiento de voz, soluciones de autoservicio, respuesta de voz interactiva, integración de telefonía informática, servicios de voz web Brinda reconocimiento de voz, soluciones de autoservicio, respuesta de voz interactiva, integración de telefonía informática, servicios de voz web.
DC Contact Center

DC Contact Center

Por DialConnection

(0 reseñas)
Advanced and innovative solutions for inbound/outbound call management. Advanced and innovative solutions for inbound/outbound call management.
IVR

IVR

Por CTalk

(0 reseñas)
We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.
CenturionCARES

CenturionCARES

Por CenturionCARES

(0 reseñas)
CenturionCARES provides a full suite of call center tools for both inbound and outbound customer service organizations. Our suite is sole sourced by Centurion and integrated on the front end for the customer experience through the back-end for the important statistics and reports. The CARES ACD Platform includes Skills Based Routing, Screen Pops, CRM, Agent Workflow Optimization, QA Recording Voice/Screen, Integrated QA Scorecard, After Call Survey, Virtual Call Back, Predictive Dialer. CenturionCARES is US Based and CARES about providing your customers with a stellar experience every time they communicate with you!
YOCC

YOCC

Por Bigv.in

(0 reseñas)
A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings. A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.
IVRWherever

IVRWherever

Por InteractionsIQ

(0 reseñas)
IVRWherever is a SaaS cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others, with zero investment, any device, any platform. Reuse all investments in your IVR, reuse your same backend. Handle unlimited simultaneous interactions elastic scale for large call volumes. A real time conversation with your IVR without the phone call for half the IVR cost. Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.
IVR

IVR

Por VoxGen

(0 reseñas)
Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations. Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.
Self Service Communications Solutions

Self Service Communications Solutions

Por Message Technologies

(0 reseñas)
Interactive voice software solutions. Interactive voice software solutions.
Voximal

Voximal

Por Ulex Innovative Systems

(0 reseñas)
Software solution that offers speech recognition and synthesis. Software solution that offers speech recognition and synthesis.
Zappix Visual IVR

Zappix Visual IVR

Por Zappix

(0 reseñas)
Zappix transforms the user journey during contact center interactions through intuitive app-like environments, increasing self-service, reducing calls to live agents, and lowering costs. Zappix offers a cloud-based digital self-service platform for enterprise contact centers. The Visual IVR can be accessed from IVR, URLs, & text requesting the link. Available options are customized to the specific inquiries of a particular contact center. App-like platform streamed directly to smartphones during service calls, transforming the user journey.
Blueworx IVR Platform

Blueworx IVR Platform

Por Blueworx

(0 reseñas)
Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience. Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.
Voice Broadcasting and IVR

Voice Broadcasting and IVR

Por InterCloud9

(0 reseñas)
InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution. InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution.