Software para satisfacción del cliente

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Por Grade Us

(145 reseñas)
La plataforma n.° 1 de marketing y gestión de reseñas de marca blanca para comercializadores, agencias y SEO. Grade.us te permite: 1) Automatizar la obtención de más y mejores reseñas en sitios como Google, Facebook y sitios de reseña específicos del sector. 2) Recuperar clientes insatisfechos antes de que escriban malas reseñas. 3) Supervisar las reseñas en la Web para que siempre sepas lo que se dice sobre tu marca. 4) Convertir automáticamente tus mejores reseñas en contenido web y de medios sociales optimizado para SEO para mejorar tu reputación positiva. Descubre más sobre Grade.us La plataforma n.° 1 de marketing y gestión de reseñas de marca blanca para comercializadores, agencias y SEO. Automatiza más y mejores reseñas en línea. Descubre más sobre Grade.us

Por Kilterly

(4 reseñas)
Kilterly is designed to boost your efforts to optimize customer satisfaction with easy to use and implement tools to measure satisfaction levels and to put in motion important ongoing communication that helps form positive perceptions of your company. Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for maximizing customer satisfaction and brand loyalty. Descubre más sobre Kilterly Kilterly simplifies the process of increasing customer satisfaction through centralized data insight and automated communication tools. Descubre más sobre Kilterly

Por Podium

(65 reseñas)
Podium customer satisfaction software helps thousands of businesses get more reviews on sites like Google, Facebook, HealthGrades & more. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. You can easily manage all of your reviews from over 40 different review sites to quickly reply to reviews, report on locations and understand customer sentiment. Descubre más sobre Podium Customer satisfaction software includes reviews, sentiment analysis, messaging and everything you need to improve customer satisfaction Descubre más sobre Podium

Por SparrowApps

(24 reseñas)
SurveySparrow te permite convertir encuestas en conversaciones. Con una interfaz de conversación, SurveySparrow permite a los usuarios crear y compartir encuestas de primer nivel que ofrecen una experiencia similar al chat. Las encuestas periódicas de SurveySparrow te permiten enviar encuestas a intervalos regulares para medir el pulso de los clientes o empleados. Con opciones fáciles de compartir, SurveySparrow te permite compartir tus encuestas a través de la web, el móvil, las redes sociales y el correo electrónico para recopilar fácilmente los comentarios de tu público deseado. Descubre más sobre SurveySparrow Convierte encuestas en conversaciones con las encuestas similares a los chats. Interactúa mejor con tus clientes y empleados. Descubre más sobre SurveySparrow
Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers. Descubre más sobre Nextiva Survey Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience. Descubre más sobre Nextiva Survey

Por Skilljar

(13 reseñas)
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com. Descubre más sobre Skilljar Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training. Descubre más sobre Skilljar

Por Yotpo

(139 reseñas)
Yotpo ayuda a las marcas de comercio electrónico a recopilar reseñas, fotos y preguntas y respuestas de clientes para aumentar la satisfacción del cliente, la influencia social y las ventas. Además de ser socio oficial de Google, Facebook y Shopify Plus y de estar integrado en plataformas y herramientas de comercio líderes como Bigcommerce, Magento y Bronto, Yotpo facilita a las marcas el aprovechamiento del contenido de sus clientes en todos los canales de comercialización. La plataforma de marketing global Yotpo es perfecta para empresas en crecimiento que procesan más de 300 pedidos al mes. Descubre más sobre Yotpo Yotpo ayuda a las marcas a almacenar y usar sus reseñas y fotos durante todo el proceso de la compra para aumentar la satisfacción del cliente y las ventas. Descubre más sobre Yotpo
El innovador software Net Promoter Score (NPS) te ayuda a medir, analizar y actuar sobre los comentarios para mejorar la participación del cliente o la implicación del empleado (eNPS). SightMill permite agregar encuestas NPS a tu sitio web, enviar encuestas NPS por correo electrónico o recopilar encuestas NPS en un evento en vivo. Se integra con software de terceros (Slack, Zapier, CRM) y proporciona herramientas para enviar comentarios a tu equipo. Descubre más sobre SightMill - NPS Software El innovador software Net Promoter Score (NPS) te ayuda a medir, analizar y actuar sobre los comentarios para mejorar la participación del cliente. Descubre más sobre SightMill - NPS Software

Por Hotjar

(150 reseñas)
Hotjar es la forma rápida y visual de entender a tus usuarios. Hotjar es todo lo que tu equipo necesita para obtener información visual instantánea, observar cómo la gente usa realmente tu sitio y descubrir ideas para hacer los cambios correctos. Descubre más sobre Hotjar Hotjar es todo lo que tu equipo necesita para obtener información visual instantánea y ver cómo la gente usa realmente tu sitio. Descubre más sobre Hotjar

Por NiceJob

(47 reseñas)
----> NiceJob es la forma más fácil de aumentar la satisfacción del cliente y crear defensores haciendo que te recomienden a todos sus amigos a través de revisiones en línea. Es como el boca a boca, pero mil veces mejor. Nunca vuelvas a enviar una encuesta. Sabrás exactamente lo que piensan tus clientes sobre tu servicio. Descubre quiénes son tus mayores admiradores y responde rápidamente a los problemas de los clientes. Sin contratos, 14 días de prueba gratis, luego solo 75 USD al mes. ----> Obtén más información en get.nicejob.co. <---- Descubre más sobre NiceJob ----> La forma más fácil de aumentar la satisfacción del cliente y crear defensores. Es como el boca a boca, pero mil veces mejor. Pruébalo gratis. Descubre más sobre NiceJob
QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. Descubre más sobre QuickTapSurvey - Offline Survey App QuickTapSurvey makes it easy to ask smart questions anywhere (no internet required and a 100% data coverage guarantee). Descubre más sobre QuickTapSurvey - Offline Survey App

Por Get More Reviews

(50 reseñas)
Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! Descubre más sobre GetMoreReviews Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability. Descubre más sobre GetMoreReviews

Por Quality Driven Software

(26 reseñas)
Una vez completado un trabajo de servicio, deseas recibir comentarios, ¿no? De eso se trata software dirigido a la calidad. A través de esta aplicación, puedes enviar un correo electrónico o una encuesta de texto a tu cliente en una plantilla con un diseño atractivo. Una vez que recibes los comentarios, la aplicación vinculará el trabajo al empleado que lo realizó. Al tener estos puntajes de satisfacción vinculados al empleado, podrás estar mucho más tranquilo sabiendo quién merece un aumento y quién debe ser despedido. Aumenta la retención de clientes *y* tus reseñas en línea, sí, la solución también te ofrece esto. Descubre más sobre Quality Driven Software Gestión de comentarios de satisfacción del cliente. Aumenta las ganancias, disminuye la rotación y obtén más reseñas en línea. Sí, esta solución también se ocupa de eso. Descubre más sobre Quality Driven Software
Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. Descubre más sobre Broadly Reviews Broadly is a review generation platform that helps local businesses get positive online reviews while protecting their reputations. Descubre más sobre Broadly Reviews

Por SurveyLegend

(121 reseñas)
SurveyLegend es la última generación de encuestas en línea interesantes, independientes de una plataforma y atractivas. El objetivo es empoderar a empresas –grandes y pequeñas– y a individuos, para crear magníficas encuestas que puedan responderse con dispositivos móviles. Ahora puedes crear encuestas de hermoso aspecto en tu computadora o tableta, personalizar el aspecto de tu encuesta como quieras y mostrar los datos recopilados con llamativos e informativos gráficos. La creación de cuestionarios se realiza simplemente con arrastrar y soltar elementos; no es necesario ser un experto en estudios de mercado para utilizar esta herramienta. Descubre más sobre SurveyLegend Crea encuestas interesantes, independientes de una plataforma y atractivas. El objetivo es empoderar a empresas –grandes y pequeñas– y a individuos para que recopilen comentarios. Descubre más sobre SurveyLegend

Por ReviewTrackers

(45 reseñas)
ReviewTrackers is the award-winning reputation and review management software trusted by over 40,000 businesses. Track reviews on Facebook, Google, TripAdvisor, and 100+ review sites. Centralize all your review data in one app. Respond to customers faster. Request reviews via hassle-free SMS and email campaigns. Harness machine-learning technology to find insights from your reviews. Get award-winning customer support, API access and automation, and instant review alerts from ReviewTrackers. Descubre más sobre ReviewTrackers Software that helps businesses manage and respond to reviews, boost ratings and rankings, and discover key customer insights. Descubre más sobre ReviewTrackers

Por Intouch Insight

(8 reseñas)
Intouch Insight customer satisfaction software helps organizations transform every customer interaction into an opportunity to delight the customer. Collect feedback from any source including social media, review sites, customer satisfaction surveys, mystery shopping and more. Customizable dashboards and robust analytics make it easy for companies to monitor and manage customer satisfaction across the entire customer journey. Descubre más sobre Intouch Insight Intouch Insight customer satisfaction software helps organizations understand and take action on customer feedback. Descubre más sobre Intouch Insight
SupportCenter Plus es un software de asistencia preparado para ITIL y basado en la web, diseñado para organizaciones de TI que ofrecen asistencia de TI a sus clientes. Funciona como una plataforma común para la gestión de toda la atención al cliente. Los usuarios pueden realizar el seguimiento, gestionar y resolver los tickets del servicio de asistencia fácilmente, ofreciendo así una asistencia al cliente rápida que lleva la satisfacción del cliente a un nivel completamente nuevo. Descubre más sobre ManageEngine SupportCenter Plus Dale a tu mesa de ayuda un cambio de imagen potente y visual. Prueba SupportCenter Plus. Da el primer paso hacia una asistencia al cliente de primer nivel. Descubre más sobre ManageEngine SupportCenter Plus

Por Thematic

(2 reseñas)
We analyze your customer feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. With Thematic, you can uncover insights to help build a better customer experience, and help identify what matters to customer segments. Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. Descubre más sobre Thematic Uncover customer insights to improve CSAT. Turn your existing feedback into actionable insights using AI-powered thematic analysis. Descubre más sobre Thematic

Por 123FormBuilder

(80 reseñas)
Genera información valiosa de los clientes que impulsará tu estrategia de negocio y aumentará la satisfacción del cliente. Personaliza la plantilla de encuesta de satisfacción del cliente según lo veas conveniente y compártela con tu público objetivo. ¡Sin codificación; satisfacción garantizada! Descubre más sobre 123FormBuilder Genera información valiosa de los clientes que impulsará tu estrategia de negocio y aumentará la satisfacción del cliente. Descubre más sobre 123FormBuilder
The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Descubre más sobre Genesys PureCloud PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Descubre más sobre Genesys PureCloud

Por CustomerFirst Now

(0 reseñas)
Customer Journey Mapping Innovation Award for 2018 was presented to CFN Insight, the leading journey mapping platform to help companies track, manage, and enhance their customers journey. CX is becoming the most important brand differentiator and indicator of long-term company success. Beyond simple journey maps, CFN Insight helps companies identify, prioritize, manage, and execute the most impactful actions that help companies deliver market-leading experiences and improved financial outcomes. Descubre más sobre CFN Insight Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting. Descubre más sobre CFN Insight

Por Reputology

(47 reseñas)
Reputology is the best-of-breed Review Monitoring & Customer Feedback platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer feedback happens: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Descubre más sobre Reputology Reputology is the Review Monitoring & Customer Feedback platform that helps multi-location enterprises improve the customer experience. Descubre más sobre Reputology

Por Zendesk

(1824 reseñas)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(1824 reseñas)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(1824 reseñas)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Por Zendesk

(1824 reseñas)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(1824 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Por Zendesk

(1824 reseñas)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(1824 reseñas)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(1824 reseñas)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Por Zendesk

(1824 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(1824 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(1824 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Zendesk

(1824 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Por Wizu

(1 reseña)
Wizu is an AI powered chatbot for conversational surveys designed to increase response rates, improve customer satisfaction and gain more actionable insight. Wizu can analyse responses in real time allowing you to route surveys by sentiment or word groups to create a truly personalized and engaging conversational survey. Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer satisfaction.

Por Waypoint Group

(1 reseña)
Con base en trabajo de consultoría práctica durante más de 20 años, se ha desarrollado TopBox, la solución llave en mano de comentarios de clientes B2B para pymes, para revelar las expectativas de los clientes, brechas y oportunidades, facilitando que tomes las medidas adecuadas en toda tu empresa. La capacidad de creación de informes lista para usar, diseñada para B2B, incluye comentarios a nivel de cuenta, puntos de referencia, tendencias longitudinales y vinculación financiera para obtener información procesable que brinde resultados en 30 días o menos. ¡Optimiza tu programa y obtén 9 veces el retorno de tu inversión en TopBox! TopBox ofrece una solución B2B de retroalimentación de clientes que es optimizada y rentable para ayudar a las pymes a crecer basándose en conocimientos estratégicos.

Por Review Rank

(2 reseñas)
Solución líder para proveedores de soluciones de inteligencia para huéspedes de la marcas de hoteles independientes en todo el mundo, ReviewPro ofrece a los hoteleros información práctica para mejorar la experiencia de los huéspedes, y aumentar las clasificaciones en los sitios de reseña y agencias de viajes en línea (OTA [Online Travel Agencies]). El conjunto de soluciones basadas en la nube para empresas incluye la gestión de la reputación en línea (ORM [Online Reputation Management]), la solución de encuestas para huéspedes (GSS [Guest Survey Solution]) y el optimizador de ingresos. Líderes mundiales en soluciones de inteligencia para huéspedes del sector de hostelerías. Mejora la satisfacción de los huéspedes y la reputación en línea.

Por Signet Research

(2 reseñas)
La plataforma de autoservicio de Net Promoter Score diseñada con la flexibilidad necesaria para medir la experiencia y la satisfacción del cliente. La plataforma de autoservicio de Net Promoter Score diseñada con la flexibilidad necesaria para medir la experiencia y la satisfacción del cliente.

Por Confirmit

(3 reseñas)
Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership. User-friendly software enabling creation of powerful and valuable survey research and feedback applications.

Por ClickDesk

(18 reseñas)
Aplicación de participación del cliente multicanal basada en la web que ofrece chats en vivo, mesa de ayuda, teléfono con navegador y una barra de herramientas social. Aplicación de participación del cliente multicanal basada en la web que ofrece chats en vivo, mesa de ayuda, teléfono con navegador y una barra de herramientas social.

Por MaritzCX

(1 reseña)
MaritzCX is customer experience (CX) management for big business. Organizations need CX programs that drive high value and high return. We help increase customer satisfaction and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations. With a unique combination of CX software, data and research science, deep vertical market expertise, and managed program services, only MaritzCX offer a full-service, professional CX approach. MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners.

Por Totango

(7 reseñas)
Totango es una plataforma de éxito del cliente que ayuda a las empresas con ingresos recurrentes a simplificar las complejidades del éxito de los clientes conectando los puntos de datos de los clientes, supervisando activamente los cambios de estado de los clientes e involucrándolos de forma proactiva. Empresas líderes en el sector utilizan Totango para reducir el abandono, aumentar los ingresos previsibles y maximizar el valor del cliente a lo largo del tiempo. Totango es una plataforma de éxito del cliente que impulsa la acción y se centra en los equipos para producir resultados predecibles de gestión.

Por Qualaroo

(5 reseñas)
Qualaroo's mission is to help companies understand why their customers and prospects make decisions. Understanding the why helps drive better business results from improving your web conversion rate, increasing product engagement, reducing churn and more. Companies all over the world like Zillow, Lenovo, eBay, TripAdvisor use Qualaroo's real time feedback platform for its advanced targeting capabilities, seamless design and reporting dashboard. Qualaroo is a SaaS company that enables companies to gain valuable insights from their prospects and customers in real time.

Por GetSatisfaction

(4 reseñas)
Get Satisfaction es la plataforma líder de participación del cliente que reúne ideas de productos, crea marcas, crea oportunidades de venta y amplía la asistencia al cliente sin costo adicional. Interactúa con tus clientes donde sea que estén: tu sitio web, Facebook, a través de búsquedas o en un dispositivo móvil. Get Satisfaction ofrece una potente plataforma central para la comunidad de clientes, pero la gran cantidad de herramientas y características es lo que distingue a este sistema en la multitud. Una forma sencilla de crear comunidades en línea que posibilita tener conversaciones productivas entre las empresas y sus clientes.

Por Bravo Video

(2 reseñas)
Captura videos de clientes, usuarios y fanáticos, directamente en la web. Ya sea que busques reunir testimonios de clientes, lanzar un concurso de videos o capturar reseñas de productos, Bravo hace que sea fácil lograr tus objetivos. Prueba Bravo gratis durante 30 días sin limitaciones y con asistencia total. Bravo les permite a los responsables de marketing capturar videos de clientes, usuarios y fanáticos, directamente en la web.

Por MindTouch

(1 reseña)
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts. Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support

Por CloudCherry Analytics

(7 reseñas)
CloudCherry is a Real-Time Customer Feedback Collection and Customer Satisfaction Measurement product to track & improve Customer Satisfaction. With CloudCherry, brands can analyse what drives Customer Satisfaction and loyalty. And by measuring key metrics like the Net Promoter Score and the unique Customer Delight score, brands can also discover actionable insights into areas of customer dissatisfaction, develop strategies to improve Customer Retention and address customer issues in real-time. CloudCherry is a Real-Time & Omni-channel Customer Satisfaction Measurement product to track, measure & improve Customer Satisfaction.

Por Lithium Technologies

(8 reseñas)
Lithium Communities es una plataforma de comunidades online que te permite aumentar la satisfacción y la retención de clientes al darles un lugar donde puedan relacionarse entre sí y convertirse en defensores de la marca. Puedes aprovechar la vibrante experiencia de comunidad para crear relaciones más profundas con tus clientes, lo que resulta en mayores ventas, costos de servicio más bajos e innovación acelerada. Lithium Communities también puede ayudar a transformar tu sitio web en un destino social para usuarios apasionados. Lithium Communities es una plataforma comunitaria en línea que te permite aumentar la satisfacción del cliente y aumentar la defensa de la marca.

Por Q One Tech

(0 reseñas)
Q One es una plataforma de estudios de mercado en SaaS (software como servicio) basada en la nube, multicanal, multidivisa y multilingüe, que ofrece una amplia gama de características para profesionales de la investigación y organizaciones que se centra en automatizar el reclutamiento/gestión de paneles, incentivar a los miembros del panel, programar encuestas y recolectar datos que aumentan la interacción del panel y recopilar información basada en datos en tiempo real. Gestión de paneles Recolección de datos Diseño de encuestas Prevención del fraude CRM Cotización Aplicación de mensajería instantánea Gestión de proyectos.

Por Wootric

(1 reseña)
Wootric is the Net Promoter Score (NPS) platform for boosting customer happiness. Run NPS Surveys in your web and mobile app for real-time measure of customer sentiment, activating promoters, and improving retention and loyalty.Turnkey installation, automatic surveys. ALIGNS YOUR TEAMS AROUND BOOSTING CUSTOMER HAPPINESS Run A/B happiness tests, segment NPS results, and get a single NPS view across all Web and mobile apps. Trigger Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.

Por Hively

(8 reseñas)
A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking. A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.

Por Nicereply

(245 reseñas)
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. Measure CSAT, NPS and CES 2.0 per agent, team or company-wide. Increase your survey response rates by 200%. See your data in your support software and set triggers based on it. Get 3x more feedback while sending less emails. Customize both the look and content of your surveys. Set goals, track KPIs, generate reports and more. Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

Por Survicate

(22 reseñas)
Survicate es un software integral para recibir los comentarios de los clientes. Con una sola herramienta, se puede medir la satisfacción del cliente en todos los puntos de contacto digitales. Utiliza la información recopilada para disminuir la rotación, mejorar la fidelización de los clientes y abordar las necesidades de los clientes con mayor precisión. Survicate se integra directamente con las plataformas populares de automatización de marketing y CRM, como Intercom, HubSpot o Salesforce. Donde los equipos líderes recopilan los comentarios de los clientes y actúan en función de estos.

Por Customer Thermometer

(8 reseñas)
1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email you send. 1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email.
Captura los comentarios de los clientes procesables utilizando el sistema Net Promoter para reducir proactivamente el crecimiento de la rotación y la unidad. Captura los comentarios de los clientes procesables utilizando el sistema Net Promoter para reducir proactivamente el crecimiento de la rotación y la unidad.

Por MyFeelBack

(2 reseñas)
MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth! Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

Por WizVille

(1 reseña)
A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers. A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.

Por CustomerGauge

(1 reseña)
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

Por DictaNova

(0 reseñas)
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights

Por Feedbackly

(26 reseñas)
Feedbackly is a multi-channel customer feedback and customer experience management solution. It is the worlds only such software with built-in marketing and sales tools. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading analytics dashboard. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions. Feedbackly is the only customer feedback software with built in marketing and sales tools.

Por Elevate Research

(5 reseñas)
Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business. Real-time customer feedback platform for brick & mortar businesses.

Por SatisMeter

(1 reseña)
SatisMeter is an in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email. An in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email.

Por AnswerDash

(3 reseñas)
Answer customer questions instantly with AnswerDash, the in-site help tab that delivers relevant support at the moment of customer need. AnswerDash helps growing companies scale their customer support by resolving common questions before they become emails, chat sessions, or support tickets. It also provides powerful tools that highlight commonly asked questions and identify content gaps on your site. Empower your customers and reduce your support costs! Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting engagement.

Por Customerville

(0 reseñas)
Solución de retroalimentación de clientes que proporciona diseño de encuestas, paneles en vivo, motor de publicación electrónica y envío de informes por correo electrónico. Solución de retroalimentación de clientes que proporciona diseño de encuestas, paneles en vivo, motor de publicación electrónica y envío de informes por correo electrónico.

Por Satsum

(1 reseña)
Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

Por CX Group

(17 reseñas)
CXQuest by CXGroup is an award winning customer engagement platform that uses Big Data to help businesses develop speed, attentiveness and customer intelligence when interacting with customers to reduce customer churn and increase referrals. CXQuest stands at the intersection between a real time customer feedback, case management system and a communication platform and supports customer interactions across diverse communication channel to create one great, unified customer experience. Big data customer retention platform for improving overall customer experience

Por ReputationStacker

(0 reseñas)
A turn key solution for businesses to automate the management of their online reviews and reputation. A turn key solution for businesses to automate the management of their online reviews and reputation.

Por Zonka Feedback

(5 reseñas)
Zonka es una plataforma de gestión de comentarios en tiempo real de nivel empresarial que recopila las sugerencias fuera de red, a nivel local y en la web.

Por More than Metrics

(0 reseñas)
ExperienceFellow helps to research the customer journey. Customers can use the free mobile app to proactively create reports on what they've experienced with your service or product. They can add a satisfaction rating, pictures, descriptions, and videos. You can also track GPS and use the data to find hot spots of positive or negative experiences. Let customers give real-time feedback on their experience with your service, whenever they want, wherever they are.

Por FoxMetrics

(0 reseñas)
FoxMetrics, una empresa de software de personalización y analíticas de marketing, pone a tu alcance potentes herramientas de conversión. FoxMetrics permite recopilar datos y perfiles de usuario detallados, segmentar datos y desencadenar mensajes personalizados a través de una serie de canales (a través de widgets integrados), por lo que no solo te ofrece números y gráficos, sino que te permite aprovechar tus analíticas para lograr un impacto. FoxMetrics Product Suite combina la recuperación de carros de la compra y herramientas de personalización con encuestas de clientes.

Por Creative Research Systems

(16 reseñas)
Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. The Survey System is the most complete software available for all types of survey research. Includes advanced logic and comprehensive reporting and analysis. The Survey System has been refined and expanded in response to client comments and requests since 1983. Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management.

Por CX Social

(7 reseñas)
Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing. Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing.

Por TalkToTheManager

(8 reseñas)
Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it! Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.
Zoho Discussions helps create Idea Forums, Employee Forums, Intranets etc at the click of a button. With Zoho Discussions, customer and employee engagement becomes a snap. Experience higher customer satisfaction with Zoho Discussions. An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.

Por Sonar

(2 reseñas)
Aumenta el ROI y la satisfacción del cliente con esta solución de chat móvil. Aumenta el ROI y la satisfacción del cliente con esta solución de chat móvil.

Por Beyond Feedback

(0 reseñas)
Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace. Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.

Por loyalnow

(0 reseñas)
Una plataforma de NPS para que las empresas de SaaS aprendan rápidamente cómo mejorar la satisfacción del cliente Una plataforma de NPS para que las empresas de SaaS aprendan rápidamente cómo mejorar la satisfacción del cliente

Por Testimonial Monkey

(13 reseñas)
Testimonial Monkey is the simplest & easiest way to get customer feedback. Collect honest & unbiased testimonials discussing your product or service in a matter of seconds & display them on your own website & social networking profiles. All accounts come with a 14 day free trial (no credit card required). Let Testimonial Monkey help you to turn your website browsers into happy paying customers today... Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.

Por Ezisay

(0 reseñas)
Ezisay is an Australian base technology business using unique and innovative technology across all platforms to capture customer sentiment instantly at the point of experience. Using customer friendly engagement tools and taking only seconds to complete, Ezisay allows you to track, compare and share results in real time. Understand what your customers think of you in less than 30 seconds. Online, mobile ready, customer satisfaction surveys.
SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system. SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.

Por Field Solution Group

(4 reseñas)
Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation. Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

Por eTouchPoint

(0 reseñas)
Customer feedback and coaching application for service-oriented businesses. Customer feedback and coaching application for service-oriented businesses.

Por Charter UK

(0 reseñas)
Captura y procesa los comentarios de acuerdo con los requisitos de creación de informes estratégicos. Captura y procesa los comentarios de acuerdo con los requisitos de creación de informes estratégicos.

Por Heeduser

(0 reseñas)
Customer engagement platform that facilitates communication between company and its clients through online customer community. Customer engagement platform that facilitates communication between company and its clients through online customer community.

Por Preferred Market Solutions

(72 reseñas)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Por Verified Credible

(0 reseñas)
Reputation management and reviews management tools that can help your business improve star ratings on major review websites. Reviews monitoring included. Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Por Praiseworthy

(37 reseñas)
Increase Employee Motivation and Performance Across your Front-Line Team. Employees not only get to see their reviews from customers (over 95% which is positive) but they also get to see the positive reviews of their peers, and cheer eachother on for their stellar customer service. Increase Employee Motivation and Performance Across your Front-Line Team.

Por Delighted

(15 reseñas)
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers. Delighted uses the Net Promoter System to measure the customer journey. Organizations using Delighted can instantly collect, analyze and distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time and proactively reduce churn. The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.

Por RepuGen

(5 reseñas)
RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more. RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.
Net Promoter Score - NPS by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam uses NPS to ask your visitors the right question at the right time - when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 - in a systematic manner. Net Promoter Score by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback.
iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. With an experienced team that has managed 1000s of VoC programs since 1999, iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages. iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.
Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices. Web-based, customer survey solution with survey authoring, question & answers library management, reporting, mobile devices support.

Por 5StarRocket

(2 reseñas)
Stay on top of your online reputation. Our robust online review management features allow you to stay on top of your online reputation with review management tools you can customize to your needs. Every business has a different approach to online reputation management. Whether you are focused on Google star ratings, Yelp reviews, or Facebook, (or any other platform), weve got the tools you need, and the support team to help you achieve your brand reputation goals. Learn from your customer feedback. Earn their loyalty, fix complaints faster and get more referrals with online review management.

Por Hodi

(2 reseñas)
Enquire is a post-purchase survey Shopify app. In less than 1 minute, merchants can install Enquire, setup their survey, and immediately start collecting feedback directly from customers. Easiest way to implement post-purchase surveys on Shopify.

Por Suggestar

(1 reseña)
Suggestar is a mobile feedback solution that allows businesses to collect opinions from their customers. We focus on your need to get instant and actionable feedback while respecting your customers time. You can increase your survey response rates by 40%-2,000% as our surveys take customers less than 30 seconds to complete on their mobile phone. Suggestar offers customers a simple mobile feedback experience, which gives you actionable results to help improve customer loyalty. Mobile feedback solution that allows businesses to collect opinions from their customers. Increase response rate by 40%-2,000%
Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today! Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!

Por Lightning Feedback

(1 reseña)
Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. You get instant ratings & feedback enabling you to provide the best customer experience and ensure massive repeat business. Instant feedback means your customers will quickly be able to report any issues, your staff will be motivated and rewarded and your company will receive a steady stream of positive testimonials you can use in your marketing. Free 30 Day Trial. Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. Free 30 Day Trial.

Por Canny

(1 reseña)
Canny lets you keep track of which customers want which feature requests at scale. This data helps your team make more informed product decisions. Keep track of which customers want which features to make more informed product decisions.

Por Allegiance Software

(0 reseñas)
Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Por myValueFeedback

(0 reseñas)
An on-site customer feedback system helping you get data for positive change & better outcomes. An on-site customer feedback system helping you get data for positive change & better outcomes.

Por ROUCEK Group

(0 reseñas)
Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention. Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.

Por Capillary Technologies

(0 reseñas)
Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking. Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking.

Por Oak Mountain Digital

(0 reseñas)
Every company, large or small, needs to gather feedback from their customers. They are the ones using your product or service day in and day out. That's how you improve. SurveyRock helps you to gather that feedback with a full set of features and through ease of use. It is currently in use in over 170 countries throughout the world and we have designed our product so you can use any language you want in order for your customers to feel welcome. Sign up for a Free SurveyRock account now! SurveyRock helps you get feedback or answers to your questions through online surveys. Sign up for a free trial now!

Por Ask inline

(0 reseñas)
Solution that helps teams create and automate great customer feedback campaigns. Solution that helps teams create and automate great customer feedback campaigns.
A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts. A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts.

Por SlatePeak

(0 reseñas)
A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews. A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews.

Por Opinionated

(0 reseñas)
Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss. Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.
Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.

Por Alkaweb

(101 reseñas)
Feedier te permite recopilar fácilmente valiosos comentarios de los clientes a través de una plataforma inteligente e interactiva. Brinda una experiencia agradable y única a los clientes, ¡de modo que es más probable que comenten y estén contentos de hacerlo! En cualquier dispositivo, los clientes podrán acceder a encuestas bien diseñadas, limpias y con tu marca. Además de ser fácil de entender, este nuevo método de recopilación de comentarios es entretenido gracias a las animaciones y recompensas (cupones, libros electrónicos, entradas para Phil Collins). Los comentarios están de vuelta. ¡Divierte e involucra a los clientes con agradables encuestas de Feedier, más divertidas con gamificación!

Por Tidio

(49 reseñas)
Tidio es un comunicador para empresas que mantiene chats en vivo, Messenger y correos electrónicos en un solo lugar. Ahora lleva unos segundos comunicarse con los clientes. ¡No dejes a ningún cliente atrás! Obtén el chat en vivo n.° 1 mejor evaluado en plataformas de comercio electrónico para tu tienda. Aumenta las ventas y la satisfacción interactuando con los visitantes en tiempo real Responde en tiempo real mientras viajan con las aplicaciones móviles iOS y Android para mantener fluidas las conversaciones de tus clientes entre los dispositivos. Se instala en segundos y es fácil de usar. No se requiere registro o codificación. Tidio es un comunicador para empresas que mantiene chats en vivo, Messenger y correos electrónicos en un solo lugar.
PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.

Por Swell CX

(39 reseñas)
Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with. Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews.

Por Key Survey

(38 reseñas)
Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving customer satisfaction. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Built for large companies, Key Survey is a flexible, scalable, and integrated platfom for tracking and improving customer satisfaction.
Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc. Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Por SmileBack

(25 reseñas)
SmileBack helps its users easily gather feedback after every support interaction through their help desks. We make it just as easy for them to track trends, respond to customers based on all kinds of triggers, and create deep, meaningful reports. We removed all the pains to provide feedback that make response rates very low. With a very clear one-click on a smiley face, which then prompts the user for a short comment many of our users see their response rate multiplied by ten. Collect more customer feedback with a simple to implement and simpler to use smiley face CSAT survey.

Por brandquiz

(16 reseñas)
A modern customer experience platform helping businesses to create personalized interactions at every step of the customer journey, increase audience involvement and gather better data. With brandquiz users can easily create and publish lead pages & promotions for lead acquisition, quizzes & personality tests for lead qualification & segmentation, price calculators & digital sales assistants for sales conversion and product & customer satisfaction surveys for measuring customer experience. A modern customer experience platform helping businesses to create personalized interactions at every step of the customer journey.

Por Wix Answers

(16 reseñas)
Wix Answers es la plataforma profesional que puedes usar para crear tu propio centro de ayuda y brindar asistencia a tus clientes. Construido por Wix para asistir a más de 120 millones de usuarios, ahora está disponible para cualquier negocio. Y es gratis. Wix Answers viene con una base de conocimientos personalizable, un sólido sistema de tickets, un centro de atención telefónica integrado y un widget de ayuda incrustable. La información práctica te brinda todos los datos que necesitas para seguir el progreso de tu negocio. Con Wix Answers, puedes construir mejores relaciones y más duraderas. Wix Answers es la plataforma profesional que puedes usar para crear tu propia solución completa de asistencia al cliente y brindar asistencia a tus clientes.

Por Starred

(15 reseñas)
Starred hace que los comentarios sean mejores para todos y en una escala humana. Ya que es una la solución de sugerencias que pone al encuestado en primer lugar, fortalece las conversaciones entre las empresas y sus clientes. Además, los equipa con los conocimientos prácticos que necesitan para tomar mejores decisiones y mejorar la satisfacción del cliente. Gracias al trabajo que Starred ya realiza con marcas principales como Deliveroo, Heineken y Spotify para dar vida a los comentarios, el camino por delante para obtener mejores sugerencias es prometedor. Starred crea un software de comentarios que prioriza al encuestado y ayuda a las empresas a prosperar gracias a conocimientos prácticos.

Por ReviewSpreader

(7 reseñas)
ReviewSpreader helps small businesses connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard. Helping small businesses get five star reviews in seconds.

Por Techgrains Technologies

(7 reseñas)
GoSurvey is an offline survey app, which is easy to use and efficient as well. With GoSurvey, collect field data without worrying about internet connection, capture more leads at trade shows, create a better experience by collecting customer feedbacks and grow your business. Use it even for employee engagement and employee satisfaction. With powerful features and great customer support, we ensure your business gets growing. Sign Up for a Free Trial. Offline survey app designed for market research data collection, customer feedback, lead capture and much more.

Por InputKit

(5 reseñas)
Our mission from the get-go has been to help companies grow by automatically getting more out of their current customers base. Compared to other software, we offer multiple tools to deliver on that mission: Customer satisfaction surveys, online reviews, and cross-sales. Additional tools will be added to keep delivering on our mission. Most of our users chose InputKit over the competition for its ease of use, its beautiful design, and our 5-star customer service. Customer Feedback & Reviews software that helps small & medium businesses grow their business.

Por Rivews

(4 reseñas)
Rivews is a new generation patient satisfaction and online reputation management solution. Enabling facilities to collect patient feedback and transform brand reputation by: Collecting 100s of reviews online to become the highest ranked facility in the city across Google, Facebook, etc.; improving patient retention rates by Identifying every single patient that has a negative experience to improve customer retention and Identifying patient satisfaction trends to understand quality of care. A new generation patient satisfaction & online reputation management solution. Transforming brand reputation through patient engagement

Por Socialsuite

(4 reseñas)
Socialsuites Software as a Service (SaaS) solution is powering the impact revolution. Charities, corporates, impact funds, governments, philanthropic foundations and social enterprises use Socialsuite as a means to tell their impact story. Socialsuite provides one-click access to interactive and dynamic impact reports via an easy-to-use and automated data collection platform that significantly simplifies data collection and analysis. Socialsuite is an impact measurement solution that enables organisations to configure frameworks, collect data and create dashboards
¡Mejores sugerencias, mejores ventas! Apunta a los comentarios positivos al solicitar la opinión de los clientes satisfechos. xSellco te permite aumentar tu calificación de vendedor al solicitar retroalimentación sobre los productos correctos, de los clientes correctos, en el momento correcto. Adapta las solicitudes de comentarios para orientar los pedidos por SKU, tipo de producto, entrega a tiempo, destino y mucho más, para que puedas obtener más comentarios positivos, aumentar las ventas y hacer crecer tu negocio. Mejora tu calificación de vendedor a través de solicitudes automatizadas de comentarios inteligentes en eBay y Amazon.

Por RevFee

(3 reseñas)
An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more. RevFee lets you collect reviews from your customers/clients with just one simple link. The easier it is to leave a review, the more likely it is that your customers will do so. We all know that reviews are vital when it comes to generating more business, which is what makes RevFee so revolutionary. An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more.

Por Hoshinplan Strategy

(3 reseñas)
Promoter Ninja es la herramienta más barata y simple de encuestas por correo electrónico NPS para supervisar la satisfacción del cliente. Sube tu lista de contactos de clientes, personaliza tu encuesta NPS y envíala con tan solo unos clics. Net Promoter Score es "el número único que necesitas para aumentar", según Harvard Business Review. Utiliza Promoter Ninja para enviar encuestas multilingües NPS, sin supervisión de TI y con tu propia imagen de marca. Las primeras 500 encuestas son gratuitas. Obtén los comentarios más valiosos de tus clientes, a partir de 10 USD/mes. Promoter Ninja es la herramienta más barata y simple de encuestas por correo electrónico Net Promoter Score para supervisar la satisfacción del cliente. Personalización multilingüe, sin código.

Por QUALITYWEB 360

(3 reseñas)
QUALITYWEB 360 es una herramienta integral para ISO 9001 que te permite organizar toda la información y la documentación que se genera en tu empresa. Cuenta con 15 módulos, como control de documentos, auditorías internas, acciones correctivas, indicadores clave del rendimiento, etc., que te ayudan a optimizar todos los procesos al administrarlos electrónicamente. Está desarrollada de acuerdo con los requisitos de la norma ISO 9001, por lo que garantiza el cumplimiento de esta norma y otras similares. La mejor herramienta para organizar toda la información y la documentación de tu empresa, asegurando el cumplimiento con ISO 9001 y otras normas similares.
GuestJoy brings a data-driven approach to hotel sales. It enables hotels to engage with guests even before they arrive at the hotel. This results increased revenue, improved guest satisfaction, and more reviews. The company has offices in London, Tallinn, Prague, and Gdansk and is currently serving independent and hotel brands in 15 different countries, including Tallink Hotels, SemaraH, Mogotel, Relais & Chateaux, AccorHotels, Czech Inn Hotels and Sokos Hotel GuestJoy provides the guest communication tool for hotels, it helps the hotels to improve the guest satisfaction and revenue stream.

Por Corpell

(1 reseña)
Incogneato is an online suggestion box and communication tool that helps businesses, organizations, or individuals anonymously collect feedback, and then anonymously communicate with the people who respond. Once the suggestions are collected, box creators can add them to a voting page where others can view, vote, and discuss each suggestion. There are plenty of feedback solutions out there, but most are expensive and substantially more difficult to setup. Online anonymous feedback collection and communication tool. Sort and review your responses easily.

Por ServiceDock

(1 reseña)
ServiceDock is a customer feedback and service platform designed specifically for multi-location businesses like retail chains & restaurant groups. We help you: - capture real-time feedback via the messaging apps consumers love using; - efficiently follow up with disgruntled customers to turn detractors into promoters; - benchmark outlet performance and uncover valuable customer insights; and - build loyalty at location level by connecting customers to your stores via messaging. Customer feedback & service platform built specifically for multi-location businesses like retail chains & restaurant groups.

Por Heedbook

(1 reseña)
Analyzing the customer's emotions, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. The system also allows to improve business processes and boost cross-sales. Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company. Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

Por Customer Happiness Score

(1 reseña)
The Customer Happiness Score helps businesses collect customer feedback, measure customer happiness, manage customer relationships and personalise your marketing. A customer happiness solution that helps businesses collect, measure, and manage customer feedback, customer relationships, and more.
Sinceramente, es la herramienta más fácil e inteligente para agrupar comentarios de los clientes y mejorar la satisfacción del cliente. Crea tus propias encuestas personalizadas y deja que se vayan creando los datos. Los potentes análisis e informes te dirán exactamente qué áreas hay que mejorar. Una solución que crece contigo. Esta plataforma admite más de 25 idiomas y puede gestionar fácilmente a decenas de miles de clientes. Tus clientes pueden dar su opinión a través de la web, de la aplicación móvil o de los terminales de sugerencias avanzados, que son perfectos para las encuestas POS. Sinceramente, es la herramienta más sencilla para recopilar comentarios de los clientes y mejorar la satisfacción del cliente. Crea encuestas personalizadas y deja que se vayan creando los datos.

Por mycustomerfeedback.com

(0 reseñas)
mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage. A unique online service that lets you capture and use customer feedback to improve business.
Ask customers for feedback to measure customer satisfaction after they make a purchase. Automatically send a stand-alone feedback email or add Feedback to your Collect Loyalty customer emails or Collect Punch emails. Smartly Integrated with POS, eCommerce. Try Collect Feedback for free. Ask customers for feedback to measure customer satisfaction after they make a purchase. Smartly Integrated with POS, eCommerce systems.

Por FocusVision

(0 reseñas)
FocusVision is the market research industry's leading software provider with a complete suite of always-on software from online surveys to test brand and product awareness, webcam interviews and focus groups to uncover the motivations and emotions behind a persons opinions and behaviors, through to understanding how products and causes impact a consumers lifestyle through social-media styled online communities, online bulletin boards, video diaries, point-of-sale display and concept testing. Look beyond the voice of the customer to understand their hearts and mind through FocusVision integrated research solutions.

Por Critizr

(0 reseñas)
Critizr provides a platform that makes it easier for consumers to provide feedback at the point of sale. Critizr has established itself as the leading trusted third party for customer relations through its consumer monitoring approach, which offers a differentiating factor and a significant competitive edge to its subscriber base of major retailers, including Carrefour and Total. Customer Experience platform.

Por MediaTech Groupe

(0 reseñas)
Feedback Management software to maximize customer & workforce satisfaction and engagement. Feedback Management software to maximize customer & workforce satisfaction and engagement.

Por faq dog

(0 reseñas)
A new way for businesses to collect quick and real time feedback from customers on Website and Apps. A new way for businesses to collect quick and real time feedback from customers on Website and Apps.

Por Social Places

(0 reseñas)
Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback. Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.

Por Intelligent Interactions

(0 reseñas)
trustr is designed to help great companies stand out. We have a host of features designed around requesting & displaying feedback & product reviews, both for your website, on Amazon or to Facebook Reviews. Stars in your listing on search engines, Satisfaction & Delivery time Trust-marks, Review, photo, video & Q&A widgets Use the Trustr Amazon integration to boost your product reviews on Amazon. Build credibility and trust in your products with genuine and honest feedback. Feedback & review system, designed to create seller rating for search engines, user generated content for SEO & a host of features
Provide customers with more immediate and personalized support within your companys mobile applications and web pages. CafX Live Assist for Microsoft Dynamics 365 helps agents resolve issues more quickly to increase customer satisfaction through an immersive chat and co-browse experience. Chatbots and live in-app customer service for Microsoft Dynamics 365

Por Wizper System

(0 reseñas)
360-degree visibility backed by AI-driven advice to improve your companys performance and customer experience. WizperTM is the first application built to help managers and employees deliver a better customer experience by turning satisfaction surveys, online reviews, social media posts and operational data into actionable advice to improve companies' performance and customer service. WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance

Por SOM

(0 reseñas)
SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module. Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.

Por LogicInflux

(0 reseñas)
Create one-question feedback widgets for your website,blogs or web-apps to get in-app feedback using multiple channels and controls. You have total control what information you want to collect and how. It uses AI to extract meaningful insights and KPIs so that you can stay focused on improving your business. We also provide seamless integration with trello and slack (which can turn user feedback into trello cards, capture Screenshot and browser/OS information automatically). Get real-time alerts A one-stop solution to get customer feedback.

Por Qudini

(0 reseñas)
Creación de una experiencia de cliente inolvidable Creación de una experiencia de cliente inolvidable

Por SurveyMonkey

(0 reseñas)
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels that reach customers when they are most receptive. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Easily share insights with your team, and close the loop with your customers by triggering follow-up actions.Get a demo today! The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.

Por PhaseWare

(0 reseñas)
A tool that helps businesses capture and organize customer feedback on product and service improvement. A tool that helps businesses capture and organize customer feedback on product and service improvement.

Por Pronto Holdings

(0 reseñas)
Delightfully easy to use one-click satisfaction surveys for service minded professionals. Delightfully easy to use one-click satisfaction surveys for service minded professionals.
Collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review. Collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review.

Por Skcript Technologies

(0 reseñas)
Gather and organize your customer feedback while keeping your users in the loop about the latest updates. Gather and organize your customer feedback while keeping your users in the loop about the latest updates.

Por Encompass CX

(0 reseñas)
Encompass CX offers a SaaS-based, B2B, application collecting and measuring both perception and fact-based data from disparate systems to power a different, improved, customer experience. We provide detailed insights into the health of accounts, products, and service teams predicting and correlating customer experience to revenue. Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.