Herramientas para medir la satisfacción del cliente
Herramientas para medir la satisfacción del cliente: encuentra el mejor producto para tu empresa utilizando la página Capterra España.
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- En la nube, SaaS, web (176)
- Instalado: Mac (11)
- Instalado: Windows (16)
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- Móvil: nativo de iOS (61)
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- Análisis (156)
- Análisis de sentimientos (69)
- Comentarios de 360 grados (81)
- Gestión de comentarios (79)
- Gestión de encuestas (128)
- Panel de comunicaciones (88)
- Recolección multicanal (67)
- Recopilación de comentarios (151)
- Segmentación de clientes (66)
- Supervisión de quejas (106)
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Categorías relacionadas
Kilterly is designed to reduce churn and strengthen customer relationships with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools to automate your customer success playbook. Along with our proprietary tools we integrate with software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue.
Kilterly can significantly increase customer satisfaction through data-driven insight and the use of automated communication tools.
Socialsuite makes it easy to measure and monitor how your organisation, its programs and services affect the community and the environment. Simple, automated data-collection and analysis tools help you discover how investments in social programs are meeting their objectives.
Our global customer base include financial institutions, large companies, government agencies, philanthropic foundations, not-for-profits and NGOs that want to monitor and fully understand how they impact people.
Socialsuite's Impact Management Software helps a diverse range of organisations monitor the effectiveness of their social investment.
Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership.
User-friendly software enabling creation of powerful and valuable survey research and feedback applications.
Zoho Discussions ayuda a crear foros de ideas, foros de empleados, intranets, etc., con solo hacer clic en un botón. Con Zoho Discussions, la implicación de los clientes y empleados se convierte en una tarea fácil. Experimenta una mayor satisfacción del cliente con Zoho Discussions.
Un software de foros en línea que te ayuda a crear comunidades externas e internas donde los problemas se resuelven y se intercambian ideas.
Netigate es un proveedor europeo líder de servicios basados en la nube para encuestas en línea que se utilizan principalmente para escuchar la voz del cliente (satisfacción del cliente), el rendimiento de los empleados y el estudio de mercado. A través de la interfaz fácil de usar de Netigate, los usuarios pueden realizar encuestas de una manera muy efectiva en comparación con otras alternativas.
Herramienta de encuestas para RR. HH., mercado, panel de investigación vía web o teléfono móvil. Ofrece análisis con tabulaciones cruzadas, resultados en tiempo real, etc.
Answer customer questions instantly with AnswerDash, the in-site help tab that delivers relevant support at the moment of customer need. AnswerDash helps growing companies scale their customer support by resolving common questions before they become emails, chat sessions, or support tickets. It also provides powerful tools that highlight commonly asked questions and identify content gaps on your site. Empower your customers and reduce your support costs! Request a demo to learn more.
AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting engagement.
Wootric offers a modern approach to customer feedback management. Our consultative approach helps you develop a rigorous VoC program that will deliver impact fast, and that can expand as your needs evolve.
- Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) microsurveys - Text & Sentiment analysis
- Executive dashboards and reporting.
- Integrations with Salesforce, Zendesk, Slack, Intercom, Hubspot integrations to trigger surveys and/ or act on data.
Modern Customer Experience (CX) management software. NPS, CSAT & CES microsurveys help you improve your customer journey.
MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.
Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth!
Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.
ServiceDock is a messaging-based customer feedback and service platform that helps brick'n'mortar chains attract and retain customers.
We do that by helping you:
- capture real-time feedback via the messaging apps consumers love using;
- easily follow up with disgruntled customers to turn detractors into promoters;
- benchmark outlet performance and uncover valuable customer insights; and
- build loyalty at location level by connecting customers to your stores via messaging.
ServiceDock is a messaging-based customer feedback and service platform that helps brick'n'mortar chains attract and retain customers.
Canny lets you keep track of which customers want which feature requests at scale. This data helps your team make more informed product decisions.
Keep track of which customers want which features to make more informed product decisions.
An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more. RevFee lets you collect reviews from your customers/clients with just one simple link. The easier it is to leave a review, the more likely it is that your customers will do so. We all know that reviews are vital when it comes to generating more business, which is what makes RevFee so revolutionary.
An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more.
Promoter Ninja es la herramienta más barata y simple de encuestas por correo electrónico NPS para supervisar la satisfacción del cliente. Sube tu lista de contactos de clientes, personaliza tu encuesta NPS y envíala con tan solo unos clics. Net Promoter Score es "el número único que necesitas para aumentar", según Harvard Business Review. Utiliza Promoter Ninja para enviar encuestas multilingües NPS, sin supervisión de TI y con tu propia imagen de marca. Las primeras 500 encuestas son gratuitas. Obtén los comentarios más valiosos de tus clientes, a partir de 10 USD/mes.
Promoter Ninja es la herramienta más barata y simple de encuestas por correo electrónico Net Promoter Score para supervisar la satisfacción del cliente. Personalización multilingüe, sin código.
MirrorWave is a feedback system that drives profitable business outcomes for businesses who are serious about their deep, enduring customer relationships - with individual customers, strategic accounts or 2-way partnerships. Our pre-configured system makes it easy to get into a rhythm of listening and responding to feedback. We use a world-first approach to follow individuals over time, creating relationship stories to show whats changed and why, what you need to do and if those actions worked.
MirrorWave is a feedback system that drives profitable business outcomes for your deep, enduring customer relationships
QUALITYWEB 360 es una herramienta integral para ISO 9001 que te permite organizar toda la información y la documentación que se genera en tu empresa. Cuenta con 15 módulos, como control de documentos, auditorías internas, acciones correctivas, indicadores clave del rendimiento, etc., que te ayudan a optimizar todos los procesos al administrarlos electrónicamente. Está desarrollada de acuerdo con los requisitos de la norma ISO 9001, por lo que garantiza el cumplimiento de esta norma y otras similares.
La mejor herramienta para organizar toda la información y la documentación de tu empresa, asegurando el cumplimiento con ISO 9001 y otras normas similares.
iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. With an experienced team that has managed 1000s of VoC programs since 1999, iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages.
iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.
Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices.
Web-based, customer survey solution with survey authoring, question & answers library management, reporting, mobile devices support.
MaritzCX es la gestión de la experiencia del cliente (CX) para grandes empresas. Las organizaciones necesitan programas CX que generen alto valor y alto rendimiento. Esto ayuda a aumentar la satisfacción del cliente y el valor de por vida al incorporar el conocimiento y la acción basados en la experiencia del cliente en el ADN de las operaciones comerciales. Con una combinación única de software CX, datos y ciencia de la investigación, experiencia profunda en el mercado vertical y servicios de programas administrados, solo MaritzCX ofrece un enfoque CX profesional de servicio completo.
MaritzCX ofrece un enfoque de servicio completo de CX para mejorar continuamente el CX en las empresas, clientes, empleados y socios.
Aumenta el ROI y la satisfacción del cliente con esta solución de chat móvil.
Aumenta el ROI y la satisfacción del cliente con esta solución de chat móvil.
Solución líder para proveedores de soluciones de inteligencia para huéspedes de la marcas de hoteles independientes en todo el mundo, ReviewPro ofrece a los hoteleros información práctica para mejorar la experiencia de los huéspedes, y aumentar las clasificaciones en los sitios de reseña y agencias de viajes en línea (OTA [Online Travel Agencies]). El conjunto de soluciones basadas en la nube para empresas incluye la gestión de la reputación en línea (ORM [Online Reputation Management]), la solución de encuestas para huéspedes (GSS [Guest Survey Solution]) y el optimizador de ingresos.
Líderes mundiales en soluciones de inteligencia para huéspedes del sector de hostelerías. Mejora la satisfacción de los huéspedes y la reputación en línea.
La plataforma de autoservicio de Net Promoter Score diseñada con la flexibilidad necesaria para medir la experiencia y la satisfacción del cliente.
La plataforma de autoservicio de Net Promoter Score diseñada con la flexibilidad necesaria para medir la experiencia y la satisfacción del cliente.
GuestJoy aporta un enfoque basado en datos a las ventas de hoteles. Permite que los hoteles interactúen con los huéspedes incluso antes de que lleguen al hotel. Esto produce un aumento de ingresos, mayor satisfacción de los huéspedes y más reseñas. La compañía tiene oficinas en Londres, Tallin, Praga y Gdansk y actualmente atiende marcas independientes y hoteleras en 15 países diferentes, incluidos Tallink Hotels, SemaraH, Mogotel, Relais & Chateaux, AccorHotels, Czech Inn Hotels y Sokos Hotel.
GuestJoy proporciona una herramienta de comunicación con los huéspedes para hoteles y ayuda a los hoteles a mejorar la satisfacción de los huéspedes y el flujo de ingresos.
Enquire is a post-purchase survey Shopify app. In less than 1 minute, merchants can install Enquire, setup their survey, and immediately start collecting feedback directly from customers.
Easiest way to implement post-purchase surveys on Shopify.
Suggestar is a mobile feedback solution that allows businesses to collect opinions from their customers. We focus on your need to get instant and actionable feedback while respecting your customers time. You can increase your survey response rates by 40%-2,000% as our surveys take customers less than 30 seconds to complete on their mobile phone. Suggestar offers customers a simple mobile feedback experience, which gives you actionable results to help improve customer loyalty.
Mobile feedback solution that allows businesses to collect opinions from their customers. Increase response rate by 40%-2,000%
A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.
A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.
Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.
Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.
Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!
Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!
Con base en trabajo de consultoría práctica durante más de 20 años, se ha desarrollado TopBox, la solución llave en mano de comentarios de clientes B2B para pymes, para revelar las expectativas de los clientes, brechas y oportunidades, facilitando que tomes las medidas adecuadas en toda tu empresa.
La capacidad de creación de informes lista para usar, diseñada para B2B, incluye comentarios a nivel de cuenta, puntos de referencia, tendencias longitudinales y vinculación financiera para obtener información procesable que brinde resultados en 30 días o menos. ¡Optimiza tu programa y obtén 9 veces el retorno de tu inversión en TopBox!
TopBox ofrece una solución B2B de retroalimentación de clientes que es optimizada y rentable para ayudar a las pymes a crecer basándose en conocimientos estratégicos.
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts.
Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support
ExperienceFellow helps to research the customer journey. Customers can use the free mobile app to proactively create reports on what they've experienced with your service or product. They can add a satisfaction rating, pictures, descriptions, and videos. You can also track GPS and use the data to find hot spots of positive or negative experiences.
Let customers give real-time feedback on their experience with your service, whenever they want, wherever they are.
Incogneato is an online suggestion box and communication tool that helps businesses, organizations, or individuals anonymously collect feedback, and then anonymously communicate with the people who respond.
Once the suggestions are collected, box creators can add them to a voting page where others can view, vote, and discuss each suggestion.
There are plenty of feedback solutions out there, but most are expensive and substantially more difficult to setup.
Online anonymous feedback collection and communication tool. Sort and review your responses easily.
SatisMeter identifies unhappy customers in your web and mobile apps, or via email.
SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS). It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers.
Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%.
SatisMeter identifies unhappy customers in your web and mobile apps, or via email.
Wizu es un chatbot potenciado por la IA para encuestas conversacionales diseñadas para aumentar las tasas de respuesta, mejorar la satisfacción del cliente y obtener una visión más práctica. Wizu puede analizar las respuestas en tiempo real, lo que te permite encaminar encuestas por sentimiento o grupos de palabras para crear una encuesta conversacional verdaderamente personalizada y atractiva.
Wizu es un chatbot de IA para encuestas conversacionales diseñadas para aumentar las tasas de respuesta y mejorar la satisfacción del cliente.
With our comprehensive suite of experience insights software solutions including advanced survey, online interview and focus group, and online qualitative research community solutions, FocusVision is the only insights technology company that can bring you close enough to your customer to have a full understanding of how they think, feel, and act. We call this "Customer Truth".
The only software company that gets you close enough to your customer to have a full understanding of how they think, feel, and act
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
Analyzing the customer's emotions, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. The system also allows to improve business processes and boost cross-sales.
Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company.
Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.
La puntuación de la felicidad del cliente ayuda a las empresas a recopilar comentarios de los clientes, medir la felicidad de los clientes, gestionar las relaciones con ellos y personalizar tu marketing.
Una solución de satisfacción del cliente que ayuda a las empresas a recopilar, medir y gestionar los comentarios de los clientes, la relación con los clientes y mucho más.
Engage Digital permite a las empresas administrar todos sus canales digitales de atención al cliente dentro de una única plataforma. Como resultado, los agentes pueden administrar múltiples canales a través de una interfaz única, aumentando su velocidad de respuesta, agilizando la asignación de recursos y nivelando el flujo durante los períodos pico, lo que en última instancia afecta la satisfacción del cliente. Más de 14.5 millones de mensajes provenientes de diversas fuentes (correo electrónico, chat, mensajería, redes sociales, etc.) se categorizan y envían a los agentes de atención al cliente.
Administra todos tus canales digitales de atención al cliente a través de una única plataforma.
Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty.
Live omni-channel customer service chat solution that enables you to instantly resolve queries on web, social and mobile.
YouGov is a global provider of data and analysis generated by consumer panels in 42 markets. We are powered by our unique connected data set, The YouGov Cube, encompassing hundreds of thousands of variables and over a decade of data on our panel members. With our continuously updated data we are able to provide the most accurate, complete, and dynamic portrait of the world.
YouGov BrandIndex, a syndicated brand tracker, tracks 16 different brand metrics including a proxy for NPS with the Recommend score.
Preferrd is a reviews platform with a difference. Our reviews are collected at both the consultant and company level, meaning our tool is ideal for professional services.
We're also fully integrated with Google reviews, helping you to collect, manage and showcase your Google reviews across all locations.
Features include: powerful analytics, SEO optimised profile listings, rich snippets, customisable real-time on-site widgets and much more.
Professional reviews software to manage your Google reviews. Collect, analyze and showcase your Google reviews in real-time.
Enterprise feedback management system that helps businesses improve service quality with online and offline touch-point trackers.
Enterprise feedback management system that helps businesses improve service quality with online and offline touch-point trackers.
Turn user feedback into actionable product optimizations! With Upvoty it's super easy to collect & manage valuable user feedback.
Turn user feedback into actionable product optimizations! With Upvoty it's super easy to collect & manage valuable user feedback.
Customer feedback and coaching application for service-oriented businesses.
Customer feedback and coaching application for service-oriented businesses.
Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.
Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.
Captura y procesa los comentarios de acuerdo con los requisitos de creación de informes estratégicos.
Captura y procesa los comentarios de acuerdo con los requisitos de creación de informes estratégicos.
mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution.
Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage.
A unique online service that lets you capture and use customer feedback to improve business.
SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.
SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.
Solución de retroalimentación de clientes que proporciona diseño de encuestas, paneles en vivo, motor de publicación electrónica y envío de informes por correo electrónico.
Solución de retroalimentación de clientes que proporciona diseño de encuestas, paneles en vivo, motor de publicación electrónica y envío de informes por correo electrónico.
Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.
Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.
AboutMyHotel is a smart and innovative solution to manage the Hotel Online Reputation. Includes reviews, pictures and videos on the main travel portals and social networks.
AboutMyHotel analyses reviews of your hotel sorting them by source, period, language, and score rating (positive, negative and neutral). It also allows to compare the main travel portals' scores of a single hotel with other competitors.
The solution to manage the Hotel Online Reputation. Includes reviews, pictures and videos on the travel portals and social networks.
Reputation management and reviews management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.
Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.
Customer engagement platform that facilitates communication between company and its clients through online customer community.
Customer engagement platform that facilitates communication between company and its clients through online customer community.
Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.
Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.
FoxMetrics, una empresa de software de personalización y analíticas de marketing, pone a tu alcance potentes herramientas de conversión. FoxMetrics permite recopilar datos y perfiles de usuario detallados, segmentar datos y desencadenar mensajes personalizados a través de una serie de canales (a través de widgets integrados), por lo que no solo te ofrece números y gráficos, sino que te permite aprovechar tus analíticas para lograr un impacto.
FoxMetrics Product Suite combina la recuperación de carros de la compra y herramientas de personalización con encuestas de clientes.
MaxContact has been built from the ground up with the latest technologies to be truly hosted. Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field.
MaxContact has been built from the ground up with the latest technologies to be truly hosted.
Every company, large or small, needs to gather feedback from their customers. They are the ones using your product or service day in and day out. That's how you improve.
SurveyRock helps you to gather that feedback with a full set of features and through ease of use. It is currently in use in over 170 countries throughout the world and we have designed our product so you can use any language you want in order for your customers to feel welcome.
Sign up for a Free SurveyRock account now!
SurveyRock helps you get feedback or answers to your questions through online surveys. Sign up for a free trial now!
Akio propone una plataforma de conversación de clientes multicanal unificada combinada con un completo sistema de escucha y analítica de cobertura de medios, conversaciones sociales y comentarios de clientes. Estas soluciones están diseñadas para ayudar a las empresas a optimizar la experiencia de atención al cliente, aumentar el conocimiento del cliente y mejorar la estrategia de marketing y las comunicaciones. Esta cartera de productos incluye Akio Unified, Akio Spotter y Akio Analytics.
Akio es una plataforma conversacional de clientes multicanal combinada con un sistema completo de escucha y analíticas.
Cloud-based solution for businesses that helps automate and manage online customer reviews and brand reputation.
Cloud-based solution for businesses that helps automate and manage online customer reviews and brand reputation.
Una plataforma de NPS para que las empresas de SaaS aprendan rápidamente cómo mejorar la satisfacción del cliente
Una plataforma de NPS para que las empresas de SaaS aprendan rápidamente cómo mejorar la satisfacción del cliente
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights
Critizr is a technology company that uses customer feedback to help companies build better customer experiences.
The online feedback management platform Critizr for Business is used by most of the biggest stores in France such as Carrefour, Credit Mutuel, Havas Voyages, Nocibe, Galeries Lafayette or Flunch.
As Critizr is a trusted third-party for consumers thanks to us stores can shine a light and spread their customers feedback, thats authenticity and reliability has been guaranteed.
Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction.
Feedback Management software to maximize customer & workforce satisfaction and engagement.
Feedback Management software to maximize customer & workforce satisfaction and engagement.
Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.
Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.
trustr is designed to help great companies stand out. We have a host of features designed around requesting & displaying feedback & product reviews, both for your website, on Amazon or to Facebook Reviews.
Stars in your listing on search engines,
Satisfaction & Delivery time Trust-marks,
Review, photo, video & Q&A widgets
Use the Trustr Amazon integration to boost your product reviews on Amazon. Build credibility and trust in your products with genuine and honest feedback.
Feedback & review system, designed to create seller rating for search engines, user generated content for SEO & a host of features
Customer engagement solution that provides chatbots and live in-app customer service for Microsoft Dynamics 365.
Customer engagement solution that provides chatbots and live in-app customer service for Microsoft Dynamics 365.
360-degree visibility backed by AI-driven advice to improve your companys performance and customer experience. WizperTM is the first application built to help managers and employees deliver a better customer experience by turning satisfaction surveys, online reviews, social media posts and operational data into actionable advice to improve companies' performance and customer service.
Wizper helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance.
SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module.
Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.
The tablet application tailored to get live feedback and analytical data from customers in order to drive business decisions in a customer point of view and to drive business operations in customer way of approach.
Tablet application tailored to get live feedback and analytical data from customers in order to drive business decisions.
Create one-question feedback widgets for your website,blogs or web-apps to get in-app feedback using multiple channels and controls. You have total control what information you want to collect and how. It uses AI to extract meaningful insights and KPIs so that you can stay focused on improving your business. We also provide seamless integration with trello and slack (which can turn user feedback into trello cards, capture Screenshot and browser/OS information automatically). Get real-time alerts
A one-stop solution to get customer feedback.
Fuel Cycle will help your organization to capture, analyze, and act upon reliable data
Fuel Cycle will help your organization to capture, analyze, and act upon reliable data
Creación de una experiencia de cliente inolvidable
Creación de una experiencia de cliente inolvidable
A tool that helps businesses capture and organize customer feedback on product and service improvement.
A tool that helps businesses capture and organize customer feedback on product and service improvement.
Customer journey analytics solution that enables businesses to build journey maps, measure performance, and personalize customer experience.
Customer journey analytics solution that enables you to build journey maps, measure performance, and personalize customer experience.
El premio Customer Journey Mapping Innovation Award (Innovación en el mapeo de la trayectoria del cliente) de 2018 se otorgó a CFN Insight, la plataforma de mapeo de viajes líder para ayudar a las empresas a hacer un seguimiento, gestionar y mejorar la trayectoria de sus clientes. La experiencia del cliente se está convirtiendo en el diferenciador de marca y el indicador de éxito de la empresa más importante a largo plazo. CFN Insight no se queda solamente en los mapas de trayectoria sencillos, sino que ayuda a las empresas a identificar, priorizar, gestionar y ejecutar las acciones de más alto impacto que contribuyen a que ofrezcan experiencias líderes en el mercado y mejores resultados financieros.
Te ayuda a ofrecer una excelente experiencia al cliente a través de visualizaciones de la trayectoria del cliente, la colaboración en equipo y la creación de informes potentes.
Gather and organize your customer feedback while keeping your users in the loop about the latest updates.
Gather and organize your customer feedback while keeping your users in the loop about the latest updates.
A powerful tool for identifying customer's needs. Pinpoint weaknesses to drive improvement.
A powerful tool for identifying customer's needs. Pinpoint weaknesses to drive improvement.
Encompass CX offers a SaaS-based, B2B, application collecting and measuring both perception and fact-based data from disparate systems to power a different, improved, customer experience. We provide detailed insights into the health of accounts, products, and service teams predicting and correlating customer experience to revenue.
Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.
Review management solution that helps businesses with positive reviews, customer segmentation, feedback, and online profiles.
Review management solution that helps businesses with positive reviews, customer segmentation, feedback, and online profiles.
Helps consumers to raise complaints. This privileged data set enables benchmarking to distill actionable insight.
Helps consumers to raise complaints. This privileged data set enables benchmarking to distill actionable insight.
Fynzo Feedback is a powerful application to capture feedback of customers.
Fynzo Feedback is a powerful application to capture feedback of customers.
Capillary Insights+ is an AI-powered, omnichannel customer analytics and marketing insights platform that offers you deep understanding into consumers behaviour and preferences.
Capillary Insights+ is an AI-powered, omnichannel customer analytics and marketing insights platform.
Critizr uses Customer Feedback to empower retailers to improve Customer Experience and understand what your customers really want from your business.
We enable you to gather real-time feedback from over 20 different channels, responding to the feedback at both a local and HQ level and driving business improvement for better Customer Experience.
Critizr is used by large European brands such as Carrefour, Credit Mutuel, Havas Voyages, Nocibe, Galeries Lafayette and Flunch.
The leader in Customer feedback collection Critizr helps companies optimize their Customers Experience to improve their satisfaction.
It is a tool to monitor the customer satisfaction through a research that interacts with the company's ERP or CRM.
It is a tool to monitor the customer satisfaction through a research that interacts with the company's ERP or CRM.
OmniChannel Studio, created for e-commerce businesses, is a CRM to assist with customer satisfaction, orders, reporting, and more.
OmniChannel Studio, created for e-commerce businesses, is a CRM to assist with customer satisfaction, orders, reporting, and more.
Centercode is the leading Customer Validation solution for gathering and prioritizing customer insights so teams can deliver market-dominating products. Enterprise and high-growth tech companies use the platform's centralized community, project, feedback, and reporting features to scale their customer testing efforts and make informed product decisions.
The leading platform for scaling the customer and employee testing efforts of enterprise and high-growth technology companies.
Whip-smart, lightning-fast super-sidekick designed specifically for customer support and success heroes.
Whip-smart, lightning-fast super-sidekick designed specifically for customer support and success heroes.
Platform to send NPS surveys and measure your customer' happiness via an easy to install in-product widget.
Platform to send NPS surveys and measure your customer' happiness via an easy to install in-product widget.
TellUsFirst puts the power of feedback into your customers' hands. It allows them to use their smartphone to deliver insightful comments in real-time about their shopping experience allowing you to continuously improve your business. The system also allows you to build your own customer surveys to get the answers to the questions that matter to your business and it provides instant measurements of your customers' Happiness Index (using smiley face clicks) and a measure of your NPS.
TellUsFirst is a mobile-first solution which provides real-time actionable data you can use to improve your business.
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well.
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.
Feedback app for Amazon seller who wants increase feedback and reviews.
Feedback app for Amazon seller who wants increase feedback and reviews.
Our Satisfaction Management Software can help you improve client and caregiver satisfaction and become an award-winning agency.
Our Satisfaction Management Software can help you improve client and caregiver satisfaction and become an award-winning agency.
Helps you get feedback on all your features, ideas, and unsolved customer problems right inside your product.
Helps you get feedback on all your features, ideas, and unsolved customer problems right inside your product.
Cloud-based, service optimization solution empowering hotels around the world.
Cloud-based, service optimization solution empowering hotels around the world.