Software para Experiencia del cliente

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Intouch Insight

Intouch Insight

Por Intouch Insight

(7 reseñas)
Intouch Insight customer experience software helps organizations proactively manage their customer experience. Intouch collects customer feedback and data from any source, and artificial intelligence-powered features transform huge amounts of data into meaningful information that everyone in the organization can understand. Teams at all levels can then easily prioritize and take action, and measure the impact on business goals. Descubre más sobre Intouch Insight Intouch Insight customer experience software improves customer satisfaction by allowing brands to listen, interpret and act on CX data. Descubre más sobre Intouch Insight
Genesys PureCloud

Genesys PureCloud

Por Genesys

(44 reseñas)
Improve the customer experience with an all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. The Genesys PureCloud platform is a single tool that handles all communications¿voice, chat, email, text message and more. Drill-down analytics, recording policies and workforce management are built in. An intuitive interface makes it easy to use, whether you¿re an agent, supervisor or IT administrator. Descubre más sobre Genesys PureCloud PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Descubre más sobre Genesys PureCloud
Qualtrics Customer Experience
Qualtrics Customer Experience (CX) es la plataforma más ágil del mundo para la mejora de la experiencia del cliente, facilitando a las empresas el monitoreo, la respuesta y la mejora de cada momento clave del proceso de interacción del cliente, e incorporando los comentarios de los clientes en cada decisión. Con paneles de control flexibles basados en roles, administración dinámica de casos e integración total de CRM, tienes la capacidad de ofrecer una experiencia de cliente sin igual. ¡Solicita una demostración personalizada o regístrate para obtener una cuenta gratuita para comenzar! Descubre más sobre Qualtrics Customer Experience Qualtrics Customer Experience hace que sea fácil para las empresas monitorear, responder y mejorar cada momento clave a lo largo del proceso de interacción con el cliente. Descubre más sobre Qualtrics Customer Experience
Hotjar

Hotjar

Por Hotjar

(112 reseñas)
Hotjar es la forma rápida y visual de entender a tus usuarios. Hotjar es todo lo que tu equipo necesita para obtener información visual instantánea, observar cómo la gente usa realmente tu sitio y descubrir ideas para hacer los cambios correctos. Descubre más sobre Hotjar Herramientas de comentarios y análisis creadas para mejorar la experiencia de los visitantes de tu sitio web. Proporciona mapas térmicos, sondeos de opinión, encuestas y más. Descubre más sobre Hotjar
CMNTY Platform

CMNTY Platform

Por CMNTY

(29 reseñas)
CMNTY es una poderosa plataforma en línea utilizada por las marcas más innovadoras de la actualidad y las agencias de estudio de mercado para construir las comunidades con conocimiento de los clientes. A través del diálogo continuo con los clientes en plataformas en línea dedicadas, las marcas desarrollan una comprensión más profunda de las motivaciones y deseos de las personas con las que desarrollan su giro comercial. Descubre más sobre CMNTY Platform CMNTY es una plataforma utilizada por las marcas y los profesionales más innovadores de la actualidad para desarrollar una comprensión más profunda de los clientes. Descubre más sobre CMNTY Platform
MaritzCX

MaritzCX

Por MaritzCX

(1 reseña)
MaritzCX is customer experience (CX) management for big business. Organizations need CX programs that drive high value and high return. We help increase customer retention and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations. With a unique combination of CX software, data and research science, deep vertical market expertise, and managed program services, only MaritzCX offer a full-service, professional CX approach. Descubre más sobre MaritzCX MaritzCX offers a full-service CX approach to continuously improve the CX across an enterprises customers, employees, and partners. Descubre más sobre MaritzCX
TeamSupport

TeamSupport

Por TeamSupport

(646 reseñas)
TeamSupport is the only customer experience software built for business to business, including all the features you need in B2B: a robust customer database, custom SLA management, customer alerts, proprietary customer distress index, task management, in-depth reporting & metrics, and even sentiment analysis! TeamSupport is also fully customizable and scales with you as you grow. Get the focus back on your customers where it belongs and provide an exceptional customer experience. Descubre más sobre TeamSupport Customer Experience software built for business to business. Understand your customers better and improve customer satisfaction today. Descubre más sobre TeamSupport
Podium

Podium

Por Podium

(60 reseñas)
Podium is trusted by over 130,000 users to get more reviews on sites like Google, Facebook, HealthGrades & more to improve the customer experience and understand what makes your business successful. The Podium platform is geared around convenience for customers and giving business owners the tools they need to be there for customers. Improve your customer experience with reviews, sentiment analysis, messaging, webchat and more. Descubre más sobre Podium Podium Customer Experience improvement software focused on reviews, messaging, convenience for customers and more. Descubre más sobre Podium
AskNicely NPS Software

AskNicely NPS Software

Por AskNicely

(95 reseñas)
Ofrece excelentes experiencias del cliente e impulsa el crecimiento con el software NPS de AskNicely. AskNicely se integra con tu CRM (incluido Salesforce.com) para recopilar automáticamente los comentarios de los clientes con una simple encuesta por correo electrónico de una sola pregunta (basada en Net Promoter Score). Escucha a tus clientes en tiempo real, atrapa a los clientes insatisfechos antes de que te abandonen y obtén más reseñas en línea. Comienza a enviar encuestas en minutos sin ayuda de TI. Descubre más sobre AskNicely NPS Software Ofrece excelentes experiencias del cliente e impulsa el crecimiento con el software NPS de AskNicely. Descubre más sobre AskNicely NPS Software
Thematic

Thematic

Por Thematic

(0 reseñas)
We uncover insights that help you build a better customer experience, and help identify what matters to customer segments. Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We analyze your feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. Descubre más sobre Thematic Uncover insights to build a better CX. Turn your existing feedback into actionable insights using AI-powered thematic analysis Descubre más sobre Thematic
Key Survey

Key Survey

Por Key Survey

(38 reseñas)
Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care. Descubre más sobre Key Survey Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Descubre más sobre Key Survey
Nextiva CRM

Nextiva CRM

Por Nextiva

(145 reseñas)
Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an intuitive rules engine, and database builder, businesses can automate workflows to save time and effortlessly gain insights from the data. Comprehensive experience scoring and patented SmartTopic technology give companies a holistic view of customers. Descubre más sobre Nextiva CRM Nextiva Service CRM is a multi-channel customer support software that allows agents to manage all customer interactions in one place. Descubre más sobre Nextiva CRM
Zoho CRM

Zoho CRM

Por Zoho CRM

(1900 reseñas)
Zoho CRM brinda a las organizaciones de pequeñas a grandes una solución completa de gestión del ciclo de vida de las relaciones con los clientes para gestionar ventas, marketing, asistencia al cliente y servicios, y gestión de inventarios, todo en un solo sistema de negocios y en toda la organización. Descubre más sobre Zoho CRM Zoho CRM otorga a las organizaciones una solución completa de gestión del ciclo de vida de las relaciones con los clientes. Descubre más sobre Zoho CRM
amoCRM

amoCRM

Por QSOFT

(101 reseñas)
amoCRM proporciona herramientas para identificar y nutrir al 20 % de los clientes que representan el 80 % de tus ventas. Con la función de relleno automático de tarjetas de clientes potenciales, etiquetas, segmentación, evaluación de clientes potenciales y creación de informes, puedes administrar tus cuentas más valiosas de manera más eficaz. Luego, una vez que hayas identificado los clientes potenciales en los que debes concentrarte, amoCRM se ocupa de enviar anuncios, contenido y promociones relevantes al público objetivo. De esta forma, amoCRM te ayuda a brindar una excelente experiencia al cliente, mientras da prioridad a tu tiempo y esfuerzo. Descubre más sobre amoCRM amoCRM es un sistema de CRM fácil de usar. Sin embargo, es muy funcional y poderoso. Proceso de ventas, seguimiento de clientes potenciales, analíticas e integración de sitios web. Descubre más sobre amoCRM
TapMango

TapMango

Por TapMango

(86 reseñas)
Simple yet powerful customer retention and acquisition platform. Build your own branded rewards program. Descubre más sobre TapMango Simple yet powerful customer retention and acquisition platform. Build your own branded rewards program. Descubre más sobre TapMango
Userpilot

Userpilot

Por Userpilot

(26 reseñas)
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Descubre más sobre Userpilot Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free. Descubre más sobre Userpilot
Nickelled

Nickelled

Por Nickelled

(14 reseñas)
Crea tutoriales interactivos y sin código que incorporen y conviertan a todos los usuarios. Es posible añadir sencillas guías paso a paso a cualquier sitio web SIN integración de código: puedes crear tu primer tutorial paso a paso de un sitio web Nickelled en cuestión de minutos y compartirlo con compañeros, clientes o posibles clientes en segundos. Capacita a tus clientes o equipos sobre nuevas actualizaciones de sitios web, procesos de trabajo y herramientas en línea. Prueba hoy Nickelled GRATIS (no se requiere tarjeta de crédito). Descubre más sobre Nickelled Haz tutoriales sencillos paso a paso en tu sitio web para incorporar y convertir a los usuarios. Descubre más sobre Nickelled
Five9

Five9

Por Five9

(296 reseñas)
Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Descubre más sobre Five9 Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Descubre más sobre Five9
Sprout Social

Sprout Social

Por Sprout Social

(250 reseñas)
Sprout Social offers powerful social customer care solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. | Try Sprout Free For 30 Days. Descubre más sobre Sprout Social Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free Descubre más sobre Sprout Social
Mize CX Platform

Mize CX Platform

Por Mize

(0 reseñas)
Mize Connected Customer Experience (CX) Platform connects Manufacturers, Customers, Channel Partners, and Suppliers to optimize service experience and maximize customer lifetime value. Mize CX Platform enables companies to simplify and streamline key post-sale customer interactions such as product registration, warranty, service plans, parts, support, field service, and maintenance. Companies can generate high-margin revenues from the loyal customer base. Descubre más sobre Mize CX Platform Mize CX Platform enables manufacturers to deliver better customer service and generate more sales and profits from the install base. Descubre más sobre Mize CX Platform
SurveySparrow

SurveySparrow

Por SparrowApps

(22 reseñas)
SurveySparrow te permite convertir encuestas en conversaciones. Con una interfaz de conversación, SurveySparrow permite a los usuarios crear y compartir encuestas de primer nivel que ofrecen una experiencia similar al chat. Las encuestas periódicas de SurveySparrow te permiten enviar encuestas a intervalos regulares para medir el pulso de los clientes o empleados. Con opciones fáciles de compartir, SurveySparrow te permite compartir tus encuestas a través de la web, el móvil, las redes sociales y el correo electrónico para recopilar fácilmente los comentarios de tu público deseado. Descubre más sobre SurveySparrow Convierte encuestas en conversaciones con las encuestas similares a los chats. Interactúa mejor con tus clientes y empleados. Descubre más sobre SurveySparrow
Aimtell

Aimtell

Por Aimtell

(3 reseñas)
Aimtell enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. Descubre más sobre Aimtell Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. Descubre más sobre Aimtell
Thought Industries

Thought Industries

Por Thought Industries

(21 reseñas)
The Thought Industries award-winning Learning Business Platform is helping for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more drive revenue and scale learning operations. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities - all from a consolidated cloud-based solution. Descubre más sobre Thought Industries The Thought Industries award-winning Learning Business Platform is helping for-profit businesses drive revenue and scale operations. Descubre más sobre Thought Industries
Pipedrive

Pipedrive

Por Pipedrive

(1730 reseñas)
Pipedrive es una herramienta de gestión de relaciones con los clientes centrada en las ventas que satisface a equipos de todos los tamaños. Con más de 70 000 clientes que pagan en 155 países, los equipos de ventas son atraídos por este diseño simple, pero potente de CRM que prioriza la facilidad de uso por encima de todo. Cuando se utiliza Pipedrive, nada se pasa por alto. Esto permite que el equipo pase menos tiempo archivando y más tiempo realizando ventas gracias a un CRM ágil y potente. Descubre más sobre Pipedrive Pipedrive es una herramienta de software de CRM fácil de implementar que te ayuda a concentrarte en las actividades que impulsan el cierre de tratos. Descubre más sobre Pipedrive
Freshdesk

Freshdesk

Por Freshworks

(1135 reseñas)
Freshdesk es una solución de centro de asistencia que ofrece todo lo que necesitas para brindar una atención excepcional al cliente. Gestiona todas las conversaciones con tus clientes en un solo lugar, sin importar cuál sea la fuente, ya sea correo electrónico, teléfono o redes sociales, para que puedas ofrecer asistencia personal y rápida. Freshdesk es fácil de usar, por lo que puedes concentrarte en lo más importante: apoyar a tus clientes. Con funciones tales como el mejor sistema de tickets y automatizaciones inteligentes, hacer felices a los clientes nunca ha sido tan fácil. Descubre más sobre Freshdesk Software de atención al cliente basado en la web apreciado por más de 100 000 empresas en todo el mundo. Descubre más sobre Freshdesk
Fivestars

Fivestars

Por Fivestars Loyalty

(97 reseñas)
Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors. Descubre más sobre Fivestars Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often. Descubre más sobre Fivestars
WebEngage

WebEngage

Por WebEngage

(21 reseñas)
Building a product people love is about measurement, not intuition. To know how people are using your product, you need a tool that can easily surface those insights. WebEngage enables teams to segment their customers and engage with them in a contextual and personalized manner. Give what your users want by monitoring your users' data, need and actions and designing cross-channel communication workflows using our Journey Designer. Descubre más sobre WebEngage WebEngage is a B2C multichannel marketing automation tool. It helps improve user retention and drive conversions without spending $$$ Descubre más sobre WebEngage
Zoho Desk

Zoho Desk

Por Zoho Desk

(1513 reseñas)
Zoho Desk es una aplicación de atención al cliente basada en la web que ayuda a tu empresa a desarrollar relaciones más sólidas con los clientes. Con Zoho Desk, los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Es personalizable, fácil de usar y no te cuesta una fortuna. Parte del paquete de software empresarial de Zoho, con capacidad para 30 personas, Zoho Desk te brinda el poder de poner la atención al cliente en el corazón de tu empresa. Descubre más sobre Zoho Desk Pon la atención al cliente en el corazón de tu empresa. Los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Descubre más sobre Zoho Desk
ReviewTrackers

ReviewTrackers

Por ReviewTrackers

(41 reseñas)
ReviewTrackers is the award-winning reputation management and customer feedback software trusted by over 40,000 businesses on sites like Google, Facebook, TripAdvisor and over 100+ more. Sign up for a free trial today and in minutes- see how the robust workflow, automation to respond and generate new reviews can improve your business. Our powerful reporting and analytics, competitor insights and text analytics will help you uncover operational insights to drive more revenue for your company. Descubre más sobre ReviewTrackers Software that helps businesses manage and respond to reviews, boost ratings and rankings, and discover key customer insights. Descubre más sobre ReviewTrackers
Q One

Q One

Por Q One Tech

(0 reseñas)
Q One is a SaaS (software-as-a-service) single cloud-based, multi-channel, multi-currency, and multi-lingual market research platform offering a full range of features for research professionals and organization focusing on automating panel recruiting/management, incentivizing panel member, survey programming and data collection that increase panel engagement and collect real-time data driven insights. Descubre más sobre Q One Panel Management Data Collection Survey Design Fraud Prevention CRM Quotation Instant messenger Project Management Descubre más sobre Q One
NiceJob

NiceJob

Por NiceJob

(41 reseñas)
---> NiceJob es la forma más fácil de utilizar una experiencia de cliente excepcional para crear defensores haciendo que te recomienden a todos sus amigos a través de revisiones en línea. Es como el boca a boca, pero mil veces mejor. Nunca vuelvas a enviar una encuesta. Sabrás exactamente lo que piensan tus clientes sobre tu servicio. Descubre quiénes son tus mayores admiradores y responde rápidamente a los problemas de los clientes. Sin contratos, 14 días de prueba gratis, luego solo 75 USD al mes. ----> Obtén más información en get.nicejob.co. <---- Descubre más sobre NiceJob ----> La forma más fácil de utilizar experiencias excepcionales de clientes para crear defensores. Es como el boca a boca, pero mil veces mejor. Pruébalo gratis. Descubre más sobre NiceJob
InTheChat

InTheChat

Por InTheChat

(1 reseña)
ITC's digital customer engagement platform combines support for web chat with all other digital channels, consolidating them into one interface. Allow customers to connect with you on their channel of choice. CRM Integration and complete transaction history gives agents a 360-degree view of your customers, and features like pre-formatted responses, Skills-Based Routing, and integration with WFM make it easy to provide superior digital customer service. Descubre más sobre InTheChat ITC is a digital customer engagement platform with that consolidates live chat and all digital channels into one interface. Descubre más sobre InTheChat
Picnic

Picnic

Por Pug Pharm Productions

(5 reseñas)
El galardonado Picnic Engine de Pug Pharm se ha perfeccionado en los últimos 7 años y ha respaldado docenas de proyectos a gran escala que han creado millones de interacciones y participaciones mensuales de los usuarios. Debajo del conjunto completo de módulos de ludificación y actividad, Picnic es un motor totalmente configurable que admite puntos, distintivos, tablas de clasificación, niveles, jugabilidad de elementos, economías virtuales, desafíos de colección y elementos que mejoran la experiencia social, como inicio de sesión social, compartir e hitos. Descubre más sobre Picnic La única plataforma de ludificación que necesita para generar fidelización, ingresos y crecimiento a través de la diversión y compromiso lúdico de la comunidad. Descubre más sobre Picnic
Revulytics Usage Intelligence
The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use and Application Performance Management. Get started in 30 minutes with SDK integration (Windows, Mac, Linux). Out-of-the-box reporting instantly shows usage trends and user behavior. ReachOut in-app messaging delivers contextually relevant messages based on targeting you define (feature usage, geography, version or license status). Descubre más sobre Revulytics Usage Intelligence The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use. Descubre más sobre Revulytics Usage Intelligence
Trustpilot

Trustpilot

Por Trustpilot

(355 reseñas)
Trustpilot es una herramienta de gestión de reseñas que ayuda a las empresas a mejorar la experiencia del cliente con la reputación adquirida. Mediante la automatización del proceso de recopilación de reseñas y el aprendizaje de los clientes, las empresas pueden transformar la experiencia del cliente para impulsar las conversiones y las ventas. Las características incluyen: analíticas y creación de informes de revisión sólidos, valoraciones de Google Seller, estrellas de fragmentos enriquecidos, invitaciones y recordatorios de revisiones, widgets de revisión en el sitio y más. Descubre más sobre Trustpilot Herramienta de gestión de reseñas del cliente que te ayuda a conectarte y generar confianza con tus clientes. Descubre más sobre Trustpilot
Smartlook

Smartlook

Por Smartlook

(77 reseñas)
Una solución para registrar lo que los visitantes ven y hacen en el sitio web para obtener comentarios y mejorar la experiencia del usuario. Con grabaciones de los visitantes del sitio web, mapas térmicos y viajes de los clientes. Filtra a tu visitante y comparte ideas con tu equipo. Puedes ver dónde hicieron clic con el mouse los visitantes, qué rellenaron en un campo de formulario, dónde pasan la mayor parte del tiempo y cómo navegan por cada página. Descubre más sobre Smartlook Smartlook es una herramienta simple que registra las pantallas de usuarios reales en tu sitio web. Descubre más sobre Smartlook
Swell CX

Swell CX

Por Swell CX

(38 reseñas)
Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with. Descubre más sobre Swell CX Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews. Descubre más sobre Swell CX
Falcon.io

Falcon.io

Por Falcon.io

(24 reseñas)
Falcon.io proporciona una plataforma para marketing en redes sociales y gestión de la experiencia del cliente. Incluye herramientas para escuchar participar, publicar, medir y administrar datos de clientes en redes sociales. Los profesionales del marketing y las empresas pueden ofrecer experiencias de marca más personalizadas, a través de puntos de contacto, basadas en perfiles enriquecidos de clientes. La plataforma presenta una interfaz de usuario altamente intuitiva y colaborativa y se complementa con servicios integrales de soporte y consultoría. Descubre más sobre Falcon.io Marketing de medios sociales y gestión de la experiencia del cliente en una plataforma fácil de usar. Descubre más sobre Falcon.io
UJET

UJET

Por UJET

(6 reseñas)
UJET is a ultra-modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com. Descubre más sobre UJET UJET is a cloud contact center software company with leading innovation in customer support on the web, phone, and mobile apps. Descubre más sobre UJET
Ecrion Engage

Ecrion Engage

Por Ecrion Software

(0 reseñas)
Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Descubre más sobre Ecrion Engage Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement. Descubre más sobre Ecrion Engage
OSI Feedback

OSI Feedback

Por Omnistar Interactive

(0 reseñas)
Our customizable one question survey will allow you to easily determine who your most loyal customers are. Through a customizable one question survey, you can ask your customers how likely they would be to refer others to your business. Descubre más sobre OSI Feedback Get real time customer feedback from all your customers using a simple one question email survey. Descubre más sobre OSI Feedback
Reputology

Reputology

Por Reputology

(46 reseñas)
Reputology is the best-of-breed Review Management platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer reviews and comments happen: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Descubre más sobre Reputology Reputology is the Review Monitoring platform that helps multi-location enterprises manage reviews on Google My Business, FB & more. Descubre más sobre Reputology
SendX

SendX

Por SendX

(14 reseñas)
Software todo en uno para que los especialistas en marketing puedan hacer todo bien, desde la captación de clientes potenciales, marketing de goteo y por correo electrónico, flujos de trabajo, notificación webpush, automatización de marketing y más. SendX reemplaza todo eso con una sola plataforma a un precio asequible. Descubre más sobre SendX Plataforma de automatización de marketing por correo electrónico y herramientas de crecimiento para hacer crecer tu negocio web. SendX es la mejor opción para la empresa mediana. Descubre más sobre SendX
Feedb

Feedb

Por Feedb

(4 reseñas)
Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials and more. Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk

Zendesk

Por Zendesk

(1646 reseñas)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Wizu

Wizu

Por Wizu

(1 reseña)
Wizu is an AI powered chatbot for conversational surveys designed to increase response rates, improve customer experience and gain more actionable insight. Wizu can analyse responses in real time allowing you to route surveys by sentiment or word groups to create a truly personalized and engaging conversational survey. Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer experience.
NomNom

NomNom

Por NomNom Insights

(0 reseñas)
Get all of your customer feedback in one place. Aggregate, organise and share all your customer feedback and user research easily Get all of your customer feedback in one place. Aggregate, organise and share all your customer feedback and user research easily
InMoment

InMoment

Por InMoment

(3 reseñas)
Solución basada en la nube que ofrece capacidades de modelado de lealtad de los empleados, comunicación con los empleados y liderazgo del consejo. Solución basada en la nube que ofrece capacidades de modelado de lealtad de los empleados, comunicación con los empleados y liderazgo del consejo.
Dini

Dini

Por Ekaart Digital Systems

(0 reseñas)
Plataforma de digitalización completa para restaurantes para aumentar la base de clientes y los márgenes. Plataforma de digitalización completa para restaurantes para aumentar la base de clientes y los márgenes.
WalkMe

WalkMe

Por WalkMe

(33 reseñas)
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies. WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in todays overwhelming digital world.
TopBox

TopBox

Por Waypoint Group

(1 reseña)
Con base en trabajo de consultoría práctica durante más de 20 años, se ha desarrollado TopBox, la solución llave en mano de comentarios de clientes B2B para pymes, para revelar las expectativas de los clientes, brechas y oportunidades, facilitando que tomes las medidas adecuadas en toda tu empresa. La capacidad de creación de informes lista para usar, diseñada para B2B, incluye comentarios a nivel de cuenta, puntos de referencia, tendencias longitudinales y vinculación financiera para obtener información procesable que brinde resultados en 30 días o menos. ¡Optimiza tu programa y obtén 9 veces el retorno de tu inversión en TopBox! TopBox ofrece una solución B2B de retroalimentación de clientes que es optimizada y rentable para ayudar a las pymes a crecer basándose en conocimientos estratégicos.
TopBox

TopBox

Por TopBox

(1 reseña)
Cloud-based customer interaction analytic solution to determine why customers are calling in for support. Cloud-based customer interaction analytic solution to determine why customers are calling in for support.
Feefo

Feefo

Por Feefo

(0 reseñas)
Feefo helps businesses to engage with their customers and gather their reviews. Feefo helps businesses to engage with their customers and gather their reviews.
Moxtra

Moxtra

Por MOXTRA

(11 reseñas)
Moxtra es una plataforma y aplicación de colaboración para dispositivos móviles fundada por el ex cofundador y director general de Webex, Subrah Iyar, y el veterano de WebEx, Stanley Huang. Moxtra proporciona mensajería con sólidas capas integradas de colaboración para equipos modernos, desde cualquier dispositivo, en cualquier parte del mundo. Las capacidades incluyen administración del contenido visual, anotaciones de alto contenido visual y verbal, dinámico chat de grupo multimedia, texto y voz, reuniones en línea de voz + video, y gestión de tareas. Moxtra es el compañero de colaboración integrable que trabaja como lo hacen los equipos: de forma flexible y sencilla, en tiempo real o en cualquier momento.
Centralpoint

Centralpoint

Por Oxcyon

(3 reseñas)
Centralpoint se encuentra en el Cuadrante Mágico de Gartner para Plataformas de Experiencia Digital (2018). Esto significa que cada "cliente" tiene derecho a su propia experiencia personal y única... Centralpoint admite sitios multicanales para prestar servicios a cada grupo público, pero lo más importante es que admite SSO o LOGIN (AD/SAML/LDAP, incluso oAuth [inicio de sesión a través de Twitter, Facebook, Google]) para personalizar al máximo toda la experiencia (diseño del sitio, contenido, anuncios de mensajes, único para cada "tipo" [o rol] del usuario). La experiencia del cliente implica a todos los usuarios (clientes, empleados, socios). Necesitas una plataforma de experiencia digital.
UserVoice

UserVoice

Por UserVoice

(52 reseñas)
UserVoice is the leading product feedback management software. Founded in 2006, UserVoice is dedicated to enabling businesses to make data-driven product decisions and prioritize feature requests by making customer feedback more meaningful. Today, more than 3,500 companies use UserVoice to make strategic product decisions and improve user engagement and customer retention while being efficient with their development resources. UserVoice develops product management platforms transforming how businesses gather, analyze, and prioritize feedback and feature asks
ClickTale

ClickTale

Por ClickTale

(3 reseñas)
Mira el comportamiento de navegación real. Optimiza la usabilidad del sitio web. Aumenta las tasas de conversión. Visualiza el comportamiento de los usuarios con mapas térmicos. Mira el comportamiento de navegación real. Optimiza la usabilidad del sitio web. Aumenta las tasas de conversión. Visualiza el comportamiento de los usuarios con mapas térmicos.
Conversocial

Conversocial

Por Conversocial

(7 reseñas)
Conversocial is a leading customer engagement platform for todays digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale, to drive profitable and lasting relationships on all Social Messaging channels. Conversocial creates a clear digital path for brand and consumer engagement. Conversocial is the digital customer care platform for social messaging.
Confirmit

Confirmit

Por Confirmit

(3 reseñas)
Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership. User-friendly software enabling creation of powerful and valuable survey research and feedback applications.
JumpSeat

JumpSeat

Por TenSpeed Technologies

(2 reseñas)
Jumpseat is the open-source enterprise guidance and engagement platform. The JumpSeat platform reduces onboarding times, improves training, and eases support by delivering on-screen guidance over your existing enterprise applications. No more watching videos, no more reading boring knowledge base articles - just hands-on just-in-time productive learning. An enterprise guidance and engagement platform; on-screen guidance reduces the costs of training, support, and onboarding.
Usabilla

Usabilla

Por Usabilla

(0 reseñas)
Over 20.000 professionals worldwide use Usabilla to gather continuous visual feedback from their users. Install a custom feedback button in just a few minutes, roll out targeted surveys and start processing the results in our intuitive reporting interface. With this instant and actionable data you can effectively improve your websites user experience, turn visitors into loyal customers and increase conversions. Usabilla also offers solutions for email feedback and visual surveys. Usabilla provides various user feedback solutions that allow businesses to continuously improve the UX and UI of their websites.
Woopra

Woopra

Por Woopra

(14 reseñas)
Go beyond traditional analytics and truly understand your customers. Go beyond traditional analytics and truly understand your customers.
ServicePower

ServicePower

Por ServicePower

(7 reseñas)
We offer: Best in class scheduling and mobility solutions for mid-sized to enterprise level companies, tailored to manage employed work forces and deliver measurable productivity gains of 25-50%. We are an industry leader, with a truly multi-tenant SaaS warranty claims processing and dispatch software; of which a large percentage of North American manufacturers, retailers and third party administrators use to automate and improve the 3rd party service delivery process. Mobile workforce management software with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options.
Purple WiFi

Purple WiFi

Por Purple

(0 reseñas)
La solución Purple permite a las empresas supervisar sus espacios físicos y ver analíticas detalladas sobre el comportamiento del cliente. La solución Purple permite a las empresas supervisar sus espacios físicos y ver analíticas detalladas sobre el comportamiento del cliente.
Cxense

Cxense

Por Cxense

(0 reseñas)
Cxense collects all aspects of online user behavior, connects it with other data sources, and transforms that raw data into actionable insight about the individual. The Cxense platform and suite of applications, including its unified data management platform (DMP), enable publishers, ecommerce retailers and brands to harness their data through technology for data fusion, data intelligence and data activation & optimization. Cxense enables publishers, ecommerce retailers & brands to fuse, analyse and activate their data to deliver true 1:1 user experiences.
GetFeedback

GetFeedback

Por GetFeedback

(31 reseñas)
GetFeedback es un software de encuestas fácil de usar que te ayuda a enviar mejores encuestas y a obtener mejores comentarios.
FullStory

FullStory

Por FullStory

(19 reseñas)
FullStory takes a fundamentally different approach to understanding your customer experience. One tiny script unlocks pixel-perfect playback, automatic insights, funnel analytics, and robust search and segmentation all without the need to manually tag your sites code. Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform.
ContentSquare

ContentSquare

Por ContentSquare

(4 reseñas)
ContentSquare is a user experience (UX) analytics and optimization platform that helps businesses understand how and why users are interacting with their app, mobile and web sites. We compute billions of touch and mouse movements and transform this knowledge into profitable actions that increase engagement, reduce operational costs and maximize conversion rates. User experience (UX) analytics and optimization platform that improves conversion rates and creates ideal customer journeys.
Zingle

Zingle

Por Zingle

(56 reseñas)
An enterprise SaaS solution that helps businesses communicate with customers via texting and other mobile messaging channels. Zingle's messaging software is what your business needs to increase revenue, provide instant customer service and save time in today's mobile world. Your customers text...do you? #1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text.
Ameyo

Ameyo

Por Ameyo

(18 reseñas)
Totango

Totango

Por Totango

(7 reseñas)
Totango es una plataforma de éxito del cliente que ayuda a las empresas con ingresos recurrentes a simplificar las complejidades del éxito de los clientes conectando los puntos de datos de los clientes, supervisando activamente los cambios de estado de los clientes e involucrándolos de forma proactiva. Empresas líderes en el sector utilizan Totango para reducir el abandono, aumentar los ingresos previsibles y maximizar el valor del cliente a lo largo del tiempo. Totango es una plataforma de éxito del cliente que impulsa la acción y se centra en los equipos para producir resultados predecibles de gestión.
Lumoa

Lumoa

Por Lumoa

(2 reseñas)
A customer experience management solution that enables you to collect and process customer feedback into actionable insights in an easy and fast manner. The service processes feedback in 60+ languages and provides you with insights instantly after the feedback has been provided. Lumoa's Artificial Intelligence-based solution translates the feedback, categorizes it, assesses the sentiment, and shows you the positive and negative drivers of customer experience instantly. The fastest, smartest and easiest solution for processing customer feedback into actionable insights.
Surveypal

Surveypal

Por Surveypal

(14 reseñas)
Surveypal provides an enterprise-grade online survey platform which empowers the customer experience. With Surveypal, you can leverage CX into higher customer retention rates, increased sales, and faster growth. You can integrate Surveypal into any CRM system, including Microsoft Dynamics, Zendesk, and Salesforce. The combination of CRM and Surveypals CEM solution effectively improves the customer experience in every interaction with your current or potential customers. Surveypal is an online survey platform that helps you measure and improve the customer experience
UX360

UX360

Por TandemSeven

(0 reseñas)
Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more. Tired of juggling disparate tools, data, and file formats? UX360 is a single platform for creating and sharing all of your CX and UX assets, with a direct link to the underlying research data. Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more.
Appcues

Appcues

Por Appcues

(19 reseñas)
Appcues es la forma más fácil de personalizar la experiencia de producto sin cambiar ningún código. Los usuarios no técnicos pueden crear tutoriales únicos en menos de 10 minutos con un editor visual fácil de usar. Empresas como HubSpot, Adroll y Wistia usan Appcues para la adopción de nuevas funciones, incorporación de usuarios, comunicaciones dentro de la aplicación, ¡entre otras! Se proporcionan patrones de interfaz de usuario para implementar en tu aplicación. Puedes crear, publicar y medir cada experiencia sin códigos. Appcues es la forma más fácil de personalizar la experiencia de producto sin cambiar ningún código.
FeedbackFive

FeedbackFive

Por eComEngine

(8 reseñas)
Amazon feedback software and Amazon product review software that helps merchants get more feedbacks and product reviews, improve seller reputation, & increase sales. With an easy user interface, customizable templates and campaign rules that convert, FeedbackFive is an important tool in the seller's arsenal. Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales.
OneSight

OneSight

Por Empirix

(0 reseñas)
Proactively manage the performance of critical Web applications & infrastructure from a browser-based console. Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.
Whisbi

Whisbi

Por Whisbi Technologies

(1 reseña)
Whisbi is a global provider of a mobile-first conversational commerce platform that combines live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement. Enterprises using our conversational commerce solution have enhanced customer engagement 6X, efficiency 10X, and boosted online sales conversion by 2X. Our customers are global companies in Telecom, Auto, Travel, among others, who want to create winning omnichannel customer experiences online. Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot
FeedbackHub

FeedbackHub

Por FeedbackHub

(0 reseñas)
The online customer review platform for inviting and collecting feedback. The simple 4-step FeedbackHub Process for attracting more customers and engaging with existing ones: Request > Receive > Analyse > Action. Request feedback via customised business cards, email invites or website integration. Receive feedback via Website, Email, Text Messaging or Widgets. Analyse: We will analyse your feedback and show you what is trending. Action: Easily reply to your customers. The online customer review platform for inviting and collecting feedback via Website / Email / Text Messaging.
Freespee

Freespee

Por Freespee

(0 reseñas)
Monitor, manage and personalize communication with your digital customers. Monitor, manage and personalize communication with your digital customers.
Omniata

Omniata

Por Omniata

(0 reseñas)
Omniata is an all-in-one analytics, marketing & A/B testing platform that enables custom data modeling & user experience optimization. Omniata is an all-in-one analytics, marketing & A/B testing platform that enables custom data modeling & user experience optimization.
Clicktools

Clicktools

Por Clicktools

(12 reseñas)
Clicktools de CallidusCloud es el mejor software de encuestas para empresas. Cientos de organizaciones confían en él para mejorar la experiencia del cliente mediante la recopilación, centralización y procesamiento de los comentarios de los clientes. Comienza tu prueba gratis para aprovechar las funciones de nivel empresarial, que incluyen decenas de tipos de preguntas, mapeo inteligente de CRM, textos y preguntas dinámicos, encuestas en varios idiomas compatibles con dispositivos móviles, creación de informes, análisis de texto y traducción, entre otros. Clicktools es el mejor software de encuestas para empresas. Cientos de organizaciones confían en él para mejorar la experiencia del cliente.
Toonimo

Toonimo

Por Toonimo

(4 reseñas)
Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and graphical annotations that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions. Toonimo personalizes the web user experience, encourages self-service, increases conversion rates and improves user engagement. Toonimo humanizes the web user experience with engaging digital walkthroughs.
Smaply

Smaply

Por More than Metrics

(0 reseñas)
Smaply is a journey mapping tool for customer experience professionals and service designers. Digitize your customer journey maps and personas, collaborate with your team, collect feedback and create professional presentations. Save time and scale journey mapping in your organization. Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings
Oracle CX

Oracle CX

Por Oracle

(7 reseñas)
Oracle offers a complete, cloud-enabled customer experience (CX) solution; differentiate your company across all channels, touch points, and interactions. Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions.
Wootric

Wootric

Por Wootric

(1 reseña)
Wootric is the Net Promoter Score (NPS) platform for boosting customer happiness. Run NPS Surveys in your web and mobile app for real-time measure of customer sentiment, activating promoters, and improving retention and loyalty.Turnkey installation, automatic surveys. ALIGNS YOUR TEAMS AROUND BOOSTING CUSTOMER HAPPINESS Run A/B happiness tests, segment NPS results, and get a single NPS view across all Web and mobile apps. Trigger Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.
CTI Group

CTI Group

Por CTI Group

(0 reseñas)
Enghouse Networks adquiere, integra, desarrolla y despliega tecnologías pioneras que ofrecen valor estratégico para los clientes y socios en todo el mundo a través de: Gestión y protección de ingresos. Servicios móviles de valor agregado. Seguridad de red, control y automatización de enrutamiento. Generación de ingresos. Mejora de calidad de servicio con reducción OPEX. Enghouse Networks adquiere, integra, desarrolla y despliega tecnologías pioneras.
ListenPort

ListenPort

Por CriticMania

(0 reseñas)
Software de análisis y recopilación de comentarios de clientes basado en la nube con microencuestas y publicación testimonial con un solo clic. Software de análisis y recopilación de comentarios de clientes basado en la nube con microencuestas y publicación testimonial con un solo clic.
Kademi

Kademi

Por Kademi

(0 reseñas)
A platform to create amazing seamless customer experiences that delight your customers at every touch point. A platform to create amazing seamless customer experiences that delight your customers at every touch point.
Nicereply

Nicereply

Por Nicereply

(240 reseñas)
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. Measure CSAT, NPS and CES 2.0 per agent, team or company-wide. Increase your survey response rates by 200%. See your data in your support software and set triggers based on it. Get 3x more feedback while sending less emails. Customize both the look and content of your surveys. Set goals, track KPIs, generate reports and more. Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).
Cloud Call Center

Cloud Call Center

Por 3CLogic

(47 reseñas)
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
MyFeelBack

MyFeelBack

Por MyFeelBack

(2 reseñas)
MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth! Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.
CustomerGauge

CustomerGauge

Por CustomerGauge

(1 reseña)
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
DictaNova

DictaNova

Por DictaNova

(0 reseñas)
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights
UserIQ

UserIQ

Por UserIQ

(2 reseñas)
For anyone who oversees a website application and worries about churn, UserIQ is a Customer Growth Platform that lets you analyze specific customer segments and their habits within your application to deliver intelligent engagements. Unlike other platforms that only provide intelligence, customer health or targeted engagements, UserIQ delivers all three. UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.
Inline Manual

Inline Manual

Por Inline Manual

(1 reseña)
Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation. Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation.
Feedbackly

Feedbackly

Por Feedbackly

(25 reseñas)
Feedbackly is a multi-channel customer feedback and customer experience management solution. It is the worlds only such software with built-in marketing and sales tools. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading analytics dashboard. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions. Feedbackly is the only customer feedback software with built in marketing and sales tools.
Talk2us

Talk2us

Por Elevate Research

(5 reseñas)
Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business. Real-time customer feedback platform for brick & mortar businesses.
Hello Customer

Hello Customer

Por Insider Metrics

(1 reseña)
Customer Centricity starts with your employees! Hello Customer offers you easy to use software to turn customer feedback into true employee enthusiasm and culture change from the CEO on down, right into the frontline. Ask customers real-time feedback, connect the feedback with your employees and manage the process with AI. Let technology help you make sense of the feedback data, create the right feedback flows and foster engagement! Easy to use software to turn customer feedback into true employee enthusiasm & culture change, right to the frontline.
Mopinion

Mopinion

Por Mopinion

(0 reseñas)
Fully understand why your users do what they do. With Mopinion you can easily collect and analyse user feedback from your website and mobile apps. Drive strategy, improve online channels and empower digital teams with faster and better decision making based on the Voice of the Customer. User feedback software for websites and mobile apps.
Keepcon

Keepcon

Por Keepcon

(0 reseñas)
Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights. Using unique semantic technology, our solution combines social monitoring, CEM, moderation and real time insights.
BPA Quality

BPA Quality

Por BPA Solutions

(0 reseñas)
BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management. BPA Quality is the next generation solution for integrated Quality, Health, Security and Environment (QHSE) as well as Risk management.
iridize

iridize

Por iridize

(20 reseñas)
Iridize helps you train employees and onboard users with smart, personalized guides and walkthroughs. Easily build interactive Iridize guides to onboard your employees and customers, improve navigation, increase conversion rates and generally provide a better customer experience. Employee training and SaaS onboarding with smart interactive guides and walkthroughs.
FeedbackExpress

FeedbackExpress

Por FeedbackExpress

(6 reseñas)
Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more.
AnswerDash

AnswerDash

Por AnswerDash

(3 reseñas)
AnswerDash uses Object Search technology to deliver relevant Q&amp;A content, personalized to the customer's context and need. The AnswerDash tab is embedded within your site or app for a seamless user experience. AnswerDash has helped businesses reduce customer support tickets by 30-50%, increase help content usage by up to 18x, and boost conversion rates by 10-30%. AnswerDash also provides analytics tools that highlight common customer questions and identify content gaps on your site. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.
UserReplay

UserReplay

Por UserReplay

(1 reseña)
UserReplay reveals the truth about your customers online experiences. We empower companies with an e-commerce presence to understand and analyze every website journey, providing the insights to quantify and monetize the impact of every conversion issue, reduce fraud and improve conversion rates. UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey.
Howazit

Howazit

Por Howazit

(0 reseñas)
A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise. A simple, end-to-end customer communication platform that ensures your brand is delivering on its promise.
SoDash

SoDash

Por SoDash

(1 reseña)
The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics. The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics.
Bolstra

Bolstra

Por Bolstra

(1 reseña)
An agile customer success management platform built to help companies plan, manage and engage with their customers. An agile customer success management platform built to help companies plan, manage and engage with their customers.
Customer Monitor

Customer Monitor

Por Customer Monitor

(0 reseñas)
Customer Monitor es un servicio de gestión de experiencia del cliente completamente administrado que provee la creación de informes en línea, capacidades de tendencias y analíticas de texto. Customer Monitor permitirá a la empresa entender las percepciones de tus clientes con el fin de aumentar la retención de los clientes y aumentar las referencias. La gestión de servicios de Customer Monitors te permitirá aprovechar al máximo los comentarios de los clientes mediante una encuesta breve y estratégica. Incluye la métrica de la investigación Net Promoter Score (NPS). Solución de software de experiencia del cliente completamente administrada con capacidades de tendencias y analíticas de texto.
ChurnZero

ChurnZero

Por ChurnZero

(50 reseñas)
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
Inquisium

Inquisium

Por Cvent

(4 reseñas)
Inquisium understands human connection like few other organizations--and since people are at the core of every data point, they have a big advantage over traditional survey companies. With their easy-to-use feedback management platform and specialized survey expertise, customers are able to better understand the world around them. Inquisium helps businesses of all sizes, across all industries create compelling feedback programs that glean actionable insights.
ThoughtBuzz

ThoughtBuzz

Por ThoughtBuzz

(3 reseñas)
An intuitive interface to help you navigate all inbound conversations from multiple social profiles in a single queue. Also track conversations from forums, blogs and millions of other sources Take quick actions such as Reply, Assign or Archive as well as view key information about your social customer all at one place. Measure your performance on response time, number of responses made, response ratio and much more Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.
Experiture

Experiture

Por Experiture

(2 reseñas)
Go Beyond Email Marketing with Powerful, Easy-to-use Marketing Software and Solutions for both B2B and B2C Marketers. With Experiture, you can create, launch, measure, and optimize personalized, automated marketing programs across email, web, mobile, and more -- with minimal ongoing involvement from engineering or IT. With browser-based tools, flexible workflows, powerful segmentation, and included marketing data warehouse - Experiture gives you the tools you need to succeed from day one. Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more.
Satsum

Satsum

Por Satsum

(1 reseña)
Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.
Lumavate

Lumavate

Por Lumavate

(1 reseña)
Lumavate is an enterprise platform for building cloud-based mobile apps at scale. Through the Lumavate platform, companies deliver highly-personalized mobile experiences throughout the entire customer journey. These mobile experiences drive increased adoption and long-term engagement via accessible activation methods, such as NFC, QR, text, etc. We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers
UI Contact

UI Contact

Por Utopia Image

(0 reseñas)
Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers. Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers.
DigitalReach

DigitalReach

Por BlueRush

(0 reseñas)
Offers a robust content library and sends personalized one-to-one communications between sales and clients. Offers a robust content library and sends personalized one-to-one communications between sales and clients.
CX Group

CX Group

Por CX Group

(17 reseñas)
CXQuest by CXGroup is an award winning customer engagement platform that uses Big Data to help businesses develop speed, attentiveness and customer intelligence when interacting with customers to reduce customer churn and increase referrals. CXQuest stands at the intersection between a real time customer feedback, case management system and a communication platform and supports customer interactions across diverse communication channel to create one great, unified customer experience. Big data customer retention platform for improving overall customer experience
ListenLoop

ListenLoop

Por ListenLoop

(4 reseñas)
ListenLoop makes advertising software that complements your account-based marketing (ABM) strategy, giving you unprecedented power and precision to deliver banner ads to the accounts you desire in just a few steps: (1) pick key accounts, (2) upload ads, and (3) launch your campaign. You can nurture target accounts with a series of ads delivered over the course of days or months with ListenLoop's drip campaigns. Youll keep your ads fresh, preventing buyers from getting oversaturated. Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily.
INSTANT Insight

INSTANT Insight

Por Pulse Solution

(1 reseña)
Quality is ONE click away with our native tablet App "INSTANT Insight" enabling to track on real-time customer satisfaction via tactile tablets displayed on the busiest customer contact-points of hotels, restaurants or retail stores! Organizations can completely manage day by day their quality initiatives, learn what their customers like, dislike or expected, also address any individual challenges and engage their teams into a continuous improvement cycle of success! Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps
UXprobe

UXprobe

Por UXprobe

(10 reseñas)
The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens, success and satisfaction metrics are collected and calculated automatically. The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens.
Knexus

Knexus

Por Knexus

(2 reseñas)
Knexus is an AI decision making engine that auto-integrates dynamic content into customer journeys in real time. Knexus matches content (social, marketing and product) with customer data, delivering highly relevant content experiences at scale and speed to improve conversion, retention and sales. Knexus works together with brands like AXA, BlackRock, BNY Mellon, GSK, Hilton Hotels, Office Depot and STA Travel. Find out more about us at www.knexusgroup.com AI Content & Customer Journey Optimization
Orchestra

Orchestra

Por Q-Matic

(0 reseñas)
Solución de gestión de flujo de pacientes con sistema de citas, calendario y funciones de mensajería. Complementos disponibles. Solución de gestión de flujo de pacientes con sistema de citas, calendario y funciones de mensajería. Complementos disponibles.
SeeVolution

SeeVolution

Por SeeVolution

(0 reseñas)
SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site. SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site.
Feedback Lite

Feedback Lite

Por Feedback Lite

(17 reseñas)
Feedback Lite is a fully customizable survey tool for website owners. With Feedback Lite you can add a simple to use feedback tab to your website and begin to survey your website visitors using an array of flexible feedback forms designed to help you and your business learn more about what your customers are really thinking. Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors.
Gourmetmiles

Gourmetmiles

Por Gourmetmiles

(0 reseñas)
Universal restaurant loyalty app. Cardless loyalty app platform gives every receipt an identity. No hardware or software. Restaurant owners have access to portal where they can set their Gourmetmiles earning percentage, earning limits, and review a wide range of customer analytics. Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities.
Tabsurvey

Tabsurvey

Por Tabsurvey

(0 reseñas)
tabsurvey is the feedback system for companies that take customer opinion and feedback seriously. Collect feedback from 1,000 locations or through online. tabsurvey has great usability, stores data safely and measures continuously. Drop the biannual surveys and instead monitor and collect data in an continous stream - It is more accurate plus it is easy, as tabsurvey is designed for it. Tabsurvey gives your the correct picture of how your business is performing today rather than the past. Survey tool for offline & online data collection. Install in stores across the world, on your website or in mails.
FoxMetrics

FoxMetrics

Por FoxMetrics

(0 reseñas)
FoxMetrics, una empresa de software de personalización y analíticas de marketing, pone a tu alcance potentes herramientas de conversión. FoxMetrics permite recopilar datos y perfiles de usuario detallados, segmentar datos y desencadenar mensajes personalizados a través de una serie de canales (a través de widgets integrados), por lo que no solo te ofrece números y gráficos, sino que te permite aprovechar tus analíticas para lograr un impacto. FoxMetrics Product Suite combina la recuperación de carros de la compra y herramientas de personalización con encuestas de clientes.
CredSpark

CredSpark

Por CredSpark

(7 reseñas)
Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads. Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads.
GetSmily

GetSmily

Por GetSmily

(0 reseñas)
A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics. A software suite for tracking human emotions and web analytics displayed into reporting tools called the Emolytics.
FastSensor

FastSensor

Por GTI Technologies

(0 reseñas)
A real-time experience tracking system (RET) and in-store analytics based on mobile devices location algorithm to monitor, analyze, visualize, and act on shoppers behavior in brick-and-mortar stores: - attraction rate (aisle, shelf, sections); - new shoppers and return: loyalty; - shoppers path and engagement areas; - check-out line management, waiting time and abandons; - empty-handed; - layout effectiveness; - in-store coupons. Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales.
TalkToTheManager

TalkToTheManager

Por TalkToTheManager

(8 reseñas)
Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it! Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.
CHI Express

CHI Express

Por Logica Infotech Services

(1 reseña)
CHI Express empowers you with the capability to track and provides the metrics you need to analyze the customer satisfaction and improve the overall customer facing processes. Customer experience and activity analysis and BI analytic to improve service quality. www.CHIExpress.Net and www.Haapi.co has pioneered the integrated Customer Experience Management framework and applications, catering to leaders in healthcare and several other industries, retail, banking, hospitality, education etc. Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration.
Inbify

Inbify

Por Inbify

(0 reseñas)
Inbify is a real-time customer experience management software that enables businesses to provide their customers with a frictionless way to send feedback over native phone features like SMS and MMS. The main benefit of our product is that we eliminate all the friction that customers have at the time of communication with a business, no more apps downloads, survey forms or comment cards completion. We provide businesses with customer data, feedback sentiment, categories, keywords and more. Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.
SimpleFeedback

SimpleFeedback

Por Magiwow

(0 reseñas)
Cloud customer engagement and feedback collection application for small businesses. Cloud customer engagement and feedback collection application for small businesses.
FuzeDigital

FuzeDigital

Por FuzeDigital

(25 reseñas)
Paquete de software de atención al cliente e intercambio de conocimientos basado en la web, completo, modular y fácil de usar. Fuze Suite te permite extender de manera rápida y asequible el autoservicio multicanal y el soporte de servicios asistidos a tus clientes, socios, personal y otras partes interesadas. Paquete de software de atención al cliente basado en la web, completo, modular y fácil de usar.
Opiniator

Opiniator

Por Oberon3

(9 reseñas)
Comentarios de los clientes, calificaciones, pensamientos e ideas a través de tu teléfono móvil (SMS, voz y web; ¡no es una aplicación!) experiencia de vanguardia. Incluye el análisis integrado y la gestión de alertas para que el negocio conozca sus resultados y puede solucionar cualquier problema, incluso hablar con el cliente, antes de que el cliente se marche o peor, deserciones y quejas en línea. Todas las cuestiones se rastrean hasta tu finalización, por lo que se cierra el ciclo de información y se garantiza la mejora operativa. Información en el punto del cliente a través del teléfono móvil, ayuda a detener la pérdida del cliente.
ActionTracker

ActionTracker

Por SurveySquare.com

(8 reseñas)
Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your issues with our Fully integrated ActionTracker.
ServeSmart

ServeSmart

Por Lymbyc

(0 reseñas)
Personalizes your customer engagement and augments your customer relationships for better business. Personalizes your customer engagement and augments your customer relationships for better business.
Ameyo Engage

Ameyo Engage

Por Ameyo Engage

(0 reseñas)
Ameyo Engage es un software de centro de atención telefónica basado en la nube que permite a las empresas tomar el control de sus operaciones mediante la implementación de cambios más rápidos en las iniciativas de interacción con el cliente y la participación de los empleados, lo que da como resultado una mejor experiencia para cliente y un aumento de las ventas y las colecciones y, en última instancia, la adquisición de clientes fieles y empleados contentos. Haz crecer tu negocio ganando la fidelización del cliente con un software de centro de contacto para clientes de clase mundial.
Testimonial Monkey

Testimonial Monkey

Por Testimonial Monkey

(13 reseñas)
Testimonial Monkey is the simplest & easiest way to get customer feedback. Collect honest & unbiased testimonials discussing your product or service in a matter of seconds & display them on your own website & social networking profiles. All accounts come with a 14 day free trial (no credit card required). Let Testimonial Monkey help you to turn your website browsers into happy paying customers today... Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.
INTOUCH

INTOUCH

Por Topdown Systems

(4 reseñas)
INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys. INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.
Sophatar

Sophatar

Por Sophatar

(0 reseñas)
Sophatar's patented solution programs and automatically adjusts the A/V playout from your existing screens based on the interest profiles of visitors currently at your location. Your visitors can select from the content you have programmed for each screen when they're in front of it using their own phone, without having to connect to a local Wi-Fi. Our system comes with location-based services, real-time analytics, and mobile wallet marketing Make any digital display you already have interactive!
Field Solution Group

Field Solution Group

Por Field Solution Group

(4 reseñas)
Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation. Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.
iTrust Reviews

iTrust Reviews

Por iTrust Digital Marketing

(1 reseña)
With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate. It is ideal for any business that wants to harness the power of customer reviews to increase sales and retain customers. Additional tools include market research, email marketing and bench marking functions. PLUS - get a free listing in our business directory with a link to your site - even if you don't purchase a subscription package. With iTrust Reviews you can invite reviews from your customers, display the score on your website and increase your conversion rate.
OnviCord

OnviCord

Por OnviSource

(0 reseñas)
OnviSource's Workforce Optimization (WFO) is a suite of solutions based on the concept of "Capture All, Analyze All, Automate All, Improve All". Our multimedia capture, recording and monitoring generates a goldmine of valuable information and knowledge, analyzed by our multi- and cross-channel analytics in order to produce actionable knowledge that can automatically or manually act to improve customer interactions, agent's performance, compliance management, and back office transactions, Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.
Heeduser

Heeduser

Por Heeduser

(0 reseñas)
Customer engagement platform that facilitates communication between company and its clients through online customer community. Customer engagement platform that facilitates communication between company and its clients through online customer community.
Preferred Patron Loyalty

Preferred Patron Loyalty

Por Preferred Market Solutions

(72 reseñas)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Review Camp

Review Camp

Por Review Camp

(4 reseñas)
Review Camp helps your business easily & automatically get more 5 star reviews from your customers, and prevent negative ones. It is easy to use, mobile-friendly and allows you to request feedback in person or via email. Create email drip campaigns, get automated reports, and embed actual reviews right in your website. Post reviews directly to facebook and twitter! Improve your SEO AND reputation with more reviews, and ultimately win more business. Visit our site & get a free reputation report! Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report!
SmartAction Speech IVR System

SmartAction Speech IVR System

Por SmartAction

(4 reseñas)
SmartAction is the only provider of a fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Our solution, IVA, is a centralized AI engine that automates customer service across voice, SMS, text, chat, mobile, and social media. We consultatively work with companies to deliver effortless customer service across any of the channels their customers choose. A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.
Cincom Synchrony

Cincom Synchrony

Por Cincom Systems

(1 reseña)
A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers. It leverages the insight you have about each customer in the context of each interaction to deliver optimal customer experiences and organizational outcomes. Synchrony brings your CEM strategy to life in a realistic, operational model that grows your business while improving operational results. A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.
Voice of the Customer HUB

Voice of the Customer HUB

Por SandSIV

(1 reseña)
SandSIVs superior software solutions enable large B2B & B2C organisations to fully self-manage the customer experience - capture and measure customers wants and needs (voice of the customer VOC), combine & compare customer data and act in real-time on relevant insights (customer experience management CXM) Collect, store, analyze and act upon all forms of customer feedback.
Cicero XM

Cicero XM

Por Cicero

(0 reseñas)
Cicero XM delivers a unified desktop solution for enterprise contact center and back office employees. Leverages existing IT investments Cicero XM integrates applications, automates workflow, guides the employee (presentation, scripts, etc.) and provides control and adaptability in a Smart Desktop. Delivers a unified desktop solution for enterprise contact center and back office employees.
NICE Customer Experience Analytics

NICE Customer Experience Analytics

Por NICE Systems

(0 reseñas)
Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement. Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement.
Verified Credible

Verified Credible

Por Verified Credible

(0 reseñas)
Reputation management and reviews management tools that can help your business improve star ratings on major review websites. Reviews monitoring included. Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.
Falcon

Falcon

Por ServiceCheck

(0 reseñas)
Software de ingesta, resolución y creación de informes para atención al cliente con enrutamiento automatizado y ampliaciones de umbral. Software de ingesta, resolución y creación de informes para atención al cliente con enrutamiento automatizado y ampliaciones de umbral.
IgniteFeedback

IgniteFeedback

Por IgniteFeedback

(0 reseñas)
Cloud based solution for customer insight and survey. Cloud based solution for customer insight and survey.
Process Management Platform

Process Management Platform

Por SMTX

(0 reseñas)
Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing. Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.
Helix

Helix

Por MicroMetrics

(0 reseñas)
Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement
Chameleon

Chameleon

Por Alterian

(0 reseñas)
Consolidate your customer data platform, campaign management and email marketing efforts into one Adaptive Customer Experience Platform Consolidate your customer data platform, campaign management and email marketing efforts into one Adaptive Customer Experience Platform
Pipedrive

Pipedrive

Por Pipedrive

(1730 reseñas)
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 80k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.
Pendo Platform

Pendo Platform

Por Pendo

(29 reseñas)
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society's experiences with software. Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.
Dovetail

Dovetail

Por Dovetail Research

(25 reseñas)
With Dovetail, user researchers, designers, and product managers can store user research data in one place, analyze qualitative data to discover patterns and insights, and share research findings with the rest of their organization. Featuring a rich text collaborative editor, inline tagging, images and files, insights, sentiment analysis, a great user experience, and world-class support, Dovetail is cloud research software you'll want to use, all for an affordable price. Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next.
Delighted

Delighted

Por Delighted

(12 reseñas)
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers. Delighted uses the Net Promoter System to measure the customer journey. Organizations using Delighted can instantly collect, analyze and distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time and proactively reduce churn. The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.
Medallia Enterprise

Medallia Enterprise

Por Medallia

(8 reseñas)
While customer feedback is a key barometer of a company's health, many companies lack the infrastructure, processes and culture to improve it. Medallia turns customer feedback into real time actionable insights that are used by the entire organization, to rescue at risk customers, engage more customer fans, and identify the innovations your customers value most. Our solutions make customer experience transparent, defeats data silos, and engages everyone in a relentless effort to improve. The world's most engaging software for driving business performance - by listening to customers and improving their experience.
Tealeaf

Tealeaf

Por IBM

(4 reseñas)
Provides visibility, insight, and answers to hep companies improve online conversion and customer retention. Provides visibility, insight, and answers to hep companies improve online conversion and customer retention.
Amity

Amity

Por Amity

(4 reseñas)
Amity ofrece el software de éxito del cliente más poderoso del mundo. Amity percibe cambios en la salud o ritmos del cliente y recomienda las acciones correctas y medidas de efectividad. La combinación de manuales de estrategia, inteligencia y automatización en tiempo real ayuda a las organizaciones de éxito del cliente a escalar de forma rápida y eficiente. El software más potente de éxito del cliente.
YesInsights

YesInsights

Por YesInsights

(2 reseñas)
YesInsights is an all in one customer feedback tool for companies to receive actionable feedback across all platforms. Create one-click or Net Promoter Score Surveys in less than a minute and embed them within any platform. YesInsights integrates with Intercom, Zapier, Infusionsoft, Mailchimp, Aweber, and many more. Capture your audience directly at your website with YesInsights website widget! Customer feedback made easy through one-click and NPS surveys.
UserRules

UserRules

Por Userrules Software

(1 reseña)
User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users. User analytics platform that allows you to solicit, collect, discuss, and follow feedback from your users.
Fancy Support

Fancy Support

Por Fancy Support

(1 reseña)
Fancy Support gives you in-app customer messaging, event tracking and dashboards at an affordable price. Provide better support to your customers by leveraging the surrounding context of your customer info and events. An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging.
Spectoos

Spectoos

Por Spectoos

(1 reseña)
A powerful platform with a set of widgets designed to empower website owners by streamlining the whole process of testimonials curation, management, and display. Our users can collect testimonials from all the major review sites out there (Yelp, Amazon, TripAdvisor, LinkedIn Recommendations, Twitter, Facebook, etc.) or create a branded testimonial request form and easily share it with their customers.The testimonials are displayed in beautiful widgets which can be embedded on any website. Powerful platform for website owners that streamlines the entire process of customer testimonial gathering and display.
Zoomin Docs

Zoomin Docs

Por Zoomin

(1 reseña)
Zoomin helps organizations deliver content on-demand, across all customer touchpoints, quickly, easily and precisely. Zoomins next generation publishing platformenables your customers to instantly zoom into the precise content they need, when and where they need it. Global brands like Jive, ServiceNow, Hitachi and Cisco trust Zoomin to deliver their contenttodocumentation portals, knowledge bases, call centers, search engines, customer communities, and to IoT devices. Helps organizations and enterprises deliver product content across all customer touchpoints.
ServIntuit

ServIntuit

Por Servion Global Solutions

(1 reseña)
Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers. Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers.
eGain Suite

eGain Suite

Por eGain Communications

(0 reseñas)
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.
Enterprise Feedback Management

Enterprise Feedback Management

Por Allegiance Software

(0 reseñas)
Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.
Greenwich AIM

Greenwich AIM

Por Greenwich Associates