Software para gestión de la comunicación con los clientes

Utiliza la página Capterra.es de España para encontrar el mejor software de Software para gestión de la comunicación con los clientes para tu empresa.

Descubre por qué Capterra es gratis

TrueDialog

TrueDialog

Por TrueDialog

(10 reseñas)

More Features. Half the Price. Now in our 9th year serving customers, TrueDialog's Enterprise-Grade SMS Platform is built for big business, yet made easy for small business. Text 1-to-millions and also utilize our unique "TrueDialog" feature for multi-user, team-based 2-way conversations at scale. Call Center Module and Mobile Apps pre-built for 1,000s of reps. Multi-Channel Alert System included. Major CRM Integrations. Seamlessly move between Short & Long Codes. Fully-documented SMS API. Descubre más sobre TrueDialog

Enterprise SMS Texting built for big business, made easy for small business. More Features. Half the Price. Integrated with many CRMs. Descubre más sobre TrueDialog

amoCRM

amoCRM

Por QSOFT

(79 reseñas)

amoCRM es un sistema de CRM fácil de usar. Sin embargo, es muy funcional y poderoso. Proceso de ventas, seguimiento de clientes potenciales, analíticas e integración de sitios web. Descubre más sobre amoCRM

amoCRM es un sistema de CRM fácil de usar. Sin embargo, es muy funcional y poderoso. Proceso de ventas, seguimiento de clientes potenciales, analíticas e integración de sitios web. Descubre más sobre amoCRM

Ecrion Engage

Ecrion Engage

Por Ecrion Software

(0 reseñas)

Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Oversee the entire document production and distribution flow in a company, empower collaboration and reduce errors. Descubre más sobre Ecrion Engage

Ecrion Converse helps business line managers oversee the entire document production and distribution flow in a company. Descubre más sobre Ecrion Engage

Messagepoint

Messagepoint

Por Messagepoint

(0 reseñas)

Messagepoint is a powerful hybrid cloud-based content management platform serving the customer communications management needs of large enterprise customers. It provides an intuitive and secure environment for business users to directly own and control touchpoint messaging content and business rules driving the pace of change for customer-facing print and digital communications. Descubre más sobre Messagepoint

Messagepoint is a CCM platform that allows organizations to manage business rules and customer communications content in the cloud. Descubre más sobre Messagepoint

Ytel

Ytel

Por Ytel

(20 reseñas)

We are your one stop shop for all of your customer communication needs, allowing you to easily manage various channels from Ringless Voicemail, Voice Broadcasting, SMS marketing, email, and more! Descubre más sobre Ytel

Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate. Descubre más sobre Ytel

Demandforce

Demandforce

Por Demandforce

(21 reseñas)

Demandforce ayuda a las empresas a atraer clientes nuevos y hacer que los clientes actuales sigan regresando. Esta plataforma integral ofrece recordatorios de citas automatizados, campañas de reactivación para clientes perdidos, gestión de reputación en línea y más. Cambia a la era digital: simplifica las comunicaciones con tus clientes con una plataforma que ofrece el mensaje correcto en el momento adecuado. Descubre más sobre Demandforce

Solución de automatización de marketing que ayuda a automatizar las comunicaciones con los clientes a través de recordatorios de citas, encuestas, indicaciones para incluir testimonios, etc. Descubre más sobre Demandforce

Bria

Bria

Por CounterPath

(46 reseñas)

Softphone premiado, diseñado para el cliente que ayuda a configurar tu centro de atención telefónica con tu IP-PBX de elección. Llama intuitivamente con una interfaz de teclado centralizado. Respuesta automática de llamadas entrantes con tiempo de espera conmutable. Incrementa las llamadas con fácil transferencia de llamadas y funciones de retención de llamadas. Rastrea los patrones de éxito con las métricas de llamada y grabación de llamadas. ¿Eres un usuario de Salesforce? Llama y rastrea el progreso dentro de tu tablero de Salesforce. Bria es una configuración de teléfono IP y tu solución para el control de llamadas. Descubre más sobre Bria

Agente del centro de atención telefónica listo para clientes de softphone VoIP Integra con las principales soluciones de centro de atención telefónica o personaliza con Bria API y SDK. Descubre más sobre Bria

Five9

Five9

Por Five9

(279 reseñas)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Descubre más sobre Five9

Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Descubre más sobre Five9

JivoChat

JivoChat

Por Jivosite

(4 reseñas)

Business messenger with multi channel features as Calls, Online Chat, Integrations with Facebook and much more. All your company needs.

Business messenger with multi channel features as Calls, Online Chat, Integrations with Facebook and much more. All your company needs.

Comapi

Comapi

Por Comapi

(1 reseña)

Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications

Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications

Xpertdoc

Xpertdoc

Por Xpertdoc Technologies

(3 reseñas)

We provide an industry-leading Customer Communications Management (CCM) software, delivering improved client retention and growth.

We provide an industry-leading Customer Communications Management (CCM) software, delivering improved client retention and growth.

Presence AI

Presence AI

Por Presence AI

(1 reseña)

A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text

A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text

Inspire

Inspire

Por Quadient

(0 reseñas)

CCM solution that helps companies manage and deliver personalized communications from one platform.

CCM solution that helps companies manage and deliver personalized communications from one platform.

Preferred Patron Loyalty

Preferred Patron Loyalty

Por Preferred Market Solutions

(69 reseñas)

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

ActiveDocs Opus

ActiveDocs Opus

Por ActiveDocs

(1 reseña)

ActiveDocs is an award-winning global provider of template management and document automation solutions.

ActiveDocs is an award-winning global provider of template management and document automation solutions.

Napersoft CCM

Napersoft CCM

Por Napersoft

(3 reseñas)

Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.

Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.

WebDocs Generation

WebDocs Generation

Por DocPath

(1 reseña)

Improve customer communications and document processes with real-time document generation tool.

Improve customer communications and document processes with real-time document generation tool.

Zendesk Connect

Zendesk Connect

Por Zendesk

(1483 reseñas)

Customer engagement and communication tool that generates personalized messges levereging existing customer interaction history data.

Customer engagement and communication tool that generates personalized messges levereging existing customer interaction history data.

UJET

UJET

Por UJET

(5 reseñas)

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

OpenText CCE

OpenText CCE

Por OpenText

(2 reseñas)

Helps business managers design, create, and control customized documents providing dynamic branding and rules-based personalization.

Helps business managers design, create, and control customized documents providing dynamic branding and rules-based personalization.

Groupnote

Groupnote

Por Groupnote

(2 reseñas)

One way group chat that allows to send group messages with no replies at schools, sport clubs or any other businesses.

One way group chat that allows to send group messages with no replies at schools, sport clubs or any other businesses.

Cincom Eloquence

Cincom Eloquence

Por Cincom Systems

(1 reseña)

Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.

Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.

Striata

Striata

Por Striata

(0 reseñas)

Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents

Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents

Customer Communications Manager

Customer Communications Manager

Por Kofax

(0 reseñas)

Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels

Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels

OmniOMS

OmniOMS

Por Newgen Software

(0 reseñas)

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

EngageOne Server

EngageOne Server

Por Pitney Bowes

(0 reseñas)

Print and digital document production solution designed to manage engaging customer communications.

Print and digital document production solution designed to manage engaging customer communications.

OMS-200

OMS-200

Por Neopost

(0 reseñas)

Automate personalization of printed customer communications with output management software that adds marketing collateral to invoices.

Automate personalization of printed customer communications with output management software that adds marketing collateral to invoices.

SmartCOMM

SmartCOMM

Por Smart Communications

(0 reseñas)

Software de comunicaciones de clientes y negocios para usuarios no tecnológicos. Entrega contenido preaprobado personalizado a cualquier canal.

Software de comunicaciones de clientes y negocios para usuarios no tecnológicos. Entrega contenido preaprobado personalizado a cualquier canal.

CCM Gateway

CCM Gateway

Por Crawford Technologies

(0 reseñas)

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

HARMONIE COMMUNICATION SUITE

HARMONIE COMMUNICATION SUITE

Por Sefas

(0 reseñas)

Helps organisations produce meaningful and omni channel customer communication.

Helps organisations produce meaningful and omni channel customer communication.

Smartz Chat

Smartz Chat

Por Azuka

(0 reseñas)

Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

Altvia Correspond Premium Edition

Altvia Correspond Premium Edition

Por Altvia Solutions

(0 reseñas)

Take your relationships to the next level with Altvia Correspond Premium, an end-to-end solution to communicate with your network.

Take your relationships to the next level with Altvia Correspond Premium, an end-to-end solution to communicate with your network.

freshMerge

freshMerge

Por Fresh Finance

(0 reseñas)

Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

Exstream

Exstream

Por OpenText CEM

(0 reseñas)

Customer communications management

Customer communications management

OPINATOR

OPINATOR

Por Innology Ventures

(0 reseñas)

Plataforma de gestión de la experiencia del cliente con interacciones personalizadas con los clientes, inteligencia procesable y multicanal.

Plataforma de gestión de la experiencia del cliente con interacciones personalizadas con los clientes, inteligencia procesable y multicanal.

Dimelo Digital platform

Dimelo Digital platform

Por Dimelo

(0 reseñas)

Administra todos tus canales digitales de atención al cliente a través de una única plataforma.

Administra todos tus canales digitales de atención al cliente a través de una única plataforma.

Roojoom

Roojoom

Por Roojoom

(0 reseñas)

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

reinfer

reinfer

Por reinfer

(0 reseñas)

Makes human conversations understandable at scale and actionable to machines

Makes human conversations understandable at scale and actionable to machines

Adbrain

Adbrain

Por Adbrain

(0 reseñas)

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Queaxis

Queaxis

Por Uninand Technologies

(0 reseñas)

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

M/TEXT CS

M/TEXT CS

Por kühn & weyh Software

(0 reseñas)

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

Blinger.io

Blinger.io

Por Blinger

(0 reseñas)

Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .

Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .

RTIM

RTIM

Por ALMATO

(0 reseñas)

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

Alan Systems

Alan Systems

Por Alan Systems

(0 reseñas)

Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

PersonalEffect TransMedia

PersonalEffect TransMedia

Por XMPie

(0 reseñas)

An all-in-one solution for creating and launching integrated, personalized campaigns across every channel

An all-in-one solution for creating and launching integrated, personalized campaigns across every channel