Software de gestión de comunicaciones con los clientes

Los productos de software de gestión de comunicaciones con los clientes agilizan, automatizan y supervisan la comunicación de la empresa con los clientes.

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Front es el software líder de comunicación con el cliente que ayuda a los equipos a colaborar con más transparencia y responsabilidad para gestionar cientos de correos electrónicos a direcciones generales, como asistencia@ y ventas@. Con Front puedes asignar correos electrónicos de clientes a compañeros de equipo, compartir y debatir internamente correos electrónicos sin respuestas generales o reenvíos caóticos, o establecer recordatorios para responder más tarde. Prueba Front de forma gratuita. Descubre más sobre Front App Front es el software líder de comunicaciones con el cliente que ayuda a los equipos a colaborar en cada correo electrónico con más responsabilidad y eficacia. Descubre más sobre Front App
Zendesk crea software de comunicación con el cliente para mejorar las relaciones con los clientes. Estos productos permiten que las empresas sean más confiables, flexibles y escalables. Ayudan a mejorar la comunicación y dar sentido a cantidades masivas de datos. Sobre todo, trabajan juntos para ayudar a convertir las interacciones en relaciones duraderas. Más de 200 000 empresas como Uber, Groupon, Box, Airbnb y Disney están utilizando Zendesk para reducir sus costos de asistencia, aumentar la productividad y aumentar la satisfacción del cliente. Descubre más sobre Zendesk Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo. Descubre más sobre Zendesk
Zoho Desk es una aplicación de atención al cliente basada en la web que ayuda a tu empresa a desarrollar relaciones más sólidas con los clientes. Con Zoho Desk, los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Es personalizable, fácil de usar y no te cuesta una fortuna. Parte del paquete de software empresarial de Zoho, con capacidad para 30 personas, Zoho Desk te brinda el poder de poner la atención al cliente en el corazón de tu empresa. Descubre más sobre Zoho Desk Pon la atención al cliente en el corazón de tu empresa. Los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Descubre más sobre Zoho Desk
MessengerPeople es un proveedor de software para la comunicación a través de aplicaciones de mensajerías. La innovadora Messenger Comunication Platform permite a las empresas comunicarse profesionalmente con sus clientes a través de la API empresarial de WhatsApp, Apple Business Chat, Facebook Messenger, Telegram y Viber. MessengerPeople colabora oficialmente con las mayores empresas de mensajería del mundo. Más de 1.900 empresas como BMW, Lufthansa, PANDORA y muchas más en todo el mundo utilizan las soluciones de MessengerPeople. Descubre más sobre Messenger Communication Platform MessengerPeople ofrece la solución software para una comunicación exitosa y profesional con los clientes a través de las mensajerías. Descubre más sobre Messenger Communication Platform

Por CommBox

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CommBox es una plataforma de mensajería y asistencia al cliente todo en uno. CommBox ha sido diseñado para crear un diálogo eficaz entre tus clientes y tú. La plataforma de comunicación completamente abierta, personalizada y segura de CommBox facilita una comunicación omnicanal perfecta entre marketing, ventas, TI, asistencia al cliente y los propios clientes en cualquier momento y lugar, ofreciendo atención de la forma más cómoda con bots, correo electrónico, chat, vídeo, voz, SMS, redes sociales y otros canales digitales. Descubre más sobre CommBox.io Plataforma de mensajería y asistencia al cliente todo en uno. CommBox ha sido diseñado para crear un diálogo eficaz entre tus clientes y tú. Descubre más sobre CommBox.io
amoCRM fortalece tus conexiones para brindarte clientes felices y leales, al darte asistencia desde la primera iniciativa de comunicación con clientes potenciales, hasta las labores de comercialización y ventas que culminan en la conversión, y mucho más. De esta manera, cada comunicación con un cliente prospectivo se convierte en un diálogo personalizado uno a uno, asegurando que se transmita el mensaje correcto en el momento adecuado. Descubre más sobre amoCRM amoCRM es un sistema de CRM fácil de usar. Sin embargo, es muy funcional y poderoso. Proceso de ventas, seguimiento de clientes potenciales, analíticas e integración de sitios web. Descubre más sobre amoCRM
Bitrix24 es la principal solución gratuita de CRM, comunicación con el cliente y servicio de asistencia. Nube, móvil, de código abierto. Utilizada por 4 millones de empresas. Obtén tu centro de contacto multicanal gratuito hoy mismo y administra las solicitudes de los clientes de correo electrónico, llamadas telefónicas, chat en vivo, mensajeros y redes sociales en un solo lugar. Descubre más sobre Bitrix24 Bitrix24 es la principal solución gratuita de CRM, comunicación con el cliente y servicio de asistencia. Nube, móvil, de código abierto. Utilizada por 4 millones de empresas. Descubre más sobre Bitrix24
Aplicación de mensajería que hace posible las comunicaciones con los clientes en tiempo real para pequeñas empresas. Solución basada en la nube que ayuda con las comunicaciones con los clientes a través de interacciones comerciales, automatización, mensajería y más.
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Aplicación de mensajería segura que ayuda a las pequeñas empresas a mantener a los clientes actualizados sobre noticias, eventos y promociones. Aplicación de mensajería segura que ayuda a las pequeñas empresas a mantener a los clientes actualizados sobre noticias, eventos y promociones.

Por Rakuten Viber

(852 opiniones)
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Ideal para empresas de todos los tamaños, es una herramienta de participación y comunicación con el cliente que brinda opciones de descubrimiento de marca de comercio electrónico a los usuarios. Ideal para empresas de todos los tamaños, es una herramienta de participación del cliente que brinda opciones de descubrimiento de marca de comercio electrónico a los usuarios.

Por Preferred Market Solutions

(77 opiniones)
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Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Por Rocket Referrals

(73 opiniones)
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We work with insurance agencies to automate referrals, retention, and online reviews. Find & leverage your most loyal clients by inspiring them to refer you to their friends and family. Keep clients engaged with meaningful communication so they're less sensitive of price and more appreciative of you. Grow online reputation and drive warm prospects to your door by collecting and sharing positive testimonials and reviews. We automate referrals, retention, & reviews for insurance agencies with intelligent touch-points & the best handwriting tech available.

Por CounterPath

(70 opiniones)
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Softphone premiado, diseñado para el cliente que ayuda a configurar tu centro de atención telefónica con tu IP-PBX de elección. Llama intuitivamente con una interfaz de teclado centralizado. Respuesta automática de llamadas entrantes con tiempo de espera conmutable. Incrementa las llamadas con fácil transferencia de llamadas y funciones de retención de llamadas. Rastrea los patrones de éxito con las métricas de llamada y grabación de llamadas. ¿Eres un usuario de Salesforce? Llama y rastrea el progreso dentro de tu tablero de Salesforce. Bria es una configuración de teléfono IP y tu solución para el control de llamadas. Agente del centro de atención telefónica listo para clientes de softphone VoIP Integra con las principales soluciones de centro de atención telefónica o personaliza con Bria API y SDK.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
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Demandforce ayuda a las empresas a atraer clientes nuevos y hacer que los clientes actuales sigan regresando. Esta plataforma integral ofrece recordatorios de citas automatizados, campañas de reactivación para clientes perdidos, gestión de reputación en línea y más. Cambia a la era digital: simplifica las comunicaciones con tus clientes con una plataforma que ofrece el mensaje correcto en el momento adecuado. Solución de automatización de marketing que ayuda a automatizar las comunicaciones con los clientes a través de recordatorios de citas, encuestas, indicaciones para incluir testimonios, etc.

Por FreeAgent Network

(25 opiniones)
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FreeAgent CRM ayuda a empresas pequeñas a administrar sus ventas a través de su solución de administración de relaciones con el cliente basada en la nube. Con gestión de prospectos potenciales, contactos, correo electrónico y llamadas, como con la administración de cuentas y ofertas, e informes integrados. FreeAgent CRM ofrece una herramienta de administración integral para los propietarios de negocios y los jefes de ventas. FreeAgent CRM es el CRM más fácil de usar, eficiente y accesible del mercado.
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Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support using a combination of Live Chat, Email, and In-app messaging tools in one powerful platform. Formilla.com is a leading provider of customer messaging software for sales, marketing, and support.
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JivoChat ayuda a organizar todos los registros de contacto de tus clientes con un sistema inteligente de gestión de la comunicación con los clientes. Supervisa a tus visitantes, habla con ellos a través del chat en línea, llamadas telefónicas, correos electrónicos, Facebook Messenger, Viber, Telegram y mucho más con una sola herramienta: JivoChat. Maximiza las comunicaciones salientes: use disparadores inteligentes, funciones de devolución de llamada y servicios de telefonía de JivoChat Business. Evita perder a cualquier otro cliente: ¡utiliza JivoChat para convertir a tus visitantes en clientes hoy mismo! Mensajería de negocios con funciones multicanal para el sistema de gestión de la comunicación con los clientes. Convierte a tus visitantes en clientes hoy mismo.
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
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TrueDialog's Customer Support SMS Texting Solution is built for scalability, reliability, security, and compliance. SaaS platform with our unique "TrueDialog" feature which enables team-based 2-way texting to create threaded, multi-agent personalized SMS conversations at scale, so your entire team can all contribute to a single threaded texting conversation with customers. Mobile Apps allow agents to use the platform anywhere, anytime. Start within minutes. More Features. Half the Price. Customer Support SMS Texting Platform. Enterprise-grade. Unique "TrueDialog" feature enables team-based group texting at scale.
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The Intelledox platform is used by many of the world's leading enterprise and government organizations to transform their digital customer experience. Enabling organizations to engage and delight their customers by having rich and timely conversations using real-time data, Intelledox streamlines complex processes and omnichannel forms and allows organizations to transform the way they acquire, onboard and service their customers. Offices | Dallas, New York, Dublin, Singapore, Sydney, Canberra With Intelledox, streamline complex processes & omnichannel forms & transform the way you acquire, onboard & service your customers.
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our U.S.-based Live Chat agents answer questions, screen leads & schedule appointments during business hours. Custom AI chatbots assist after-hours for 24/7 responsiveness. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business. Smith.ai Live Chat is the fast & friendly way to capture, screen & convert website leads. Grow your business with qualified clients!
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LiveVox es un proveedor líder de soluciones para centros de contacto empresariales (más de 25 agentes) en la nube que gestiona más de 12 000 millones de interacciones al año en un entorno multicanal. Con más de 15 años de experiencia pura en la nube, se capacita a los líderes de centros de contacto para impulsar estrategias de compromiso efectivas en el canal de elección del consumidor. Las capacidades de seguridad y mitigación de riesgos de vanguardia ayudan a los clientes a adaptarse rápidamente a un entorno empresarial cambiante. LiveVox es un proveedor líder de soluciones para centros de contacto empresariales en la nube que aprovechan un entorno multicanal.
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Diseñado para crear aplicaciones de voz en la nube que brinda control de llamadas, conferencias de voz, grabación de llamadas, menú de voz, entre otros/as. Diseñado para crear aplicaciones de voz en la nube que brinda control de llamadas, conferencias de voz, grabación de llamadas, menú de voz, entre otros/as.
Blinger.io is an omni-channel software platform which allows clients to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks. Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .
Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most advanced tool for software in market. Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most adv
Napersoft Customer Communications Management (CCM) solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Our solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience. Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.

Por OpenText CEM

(3 opiniones)
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Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications. Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications.
ActiveDocs is a global provider of document automation software. Our software helps large organizations with document generation and associated processes. To that end, we provide our customers with award-winning tools, resources, and training which together let them design and maintain their document automation solution internally. Template design is intuitive, taking place in Microsoft Word this makes it non-codey. Business users can work on templates without involving IT developers. ActiveDocs provides powerful and flexible document automation software for the world's biggest and brightest companies.
Oracle Documaker is the most widely-used Enterprise Document Automation (EDA) solution. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders, when and how they want them whether by print, email, text messaging, social media, or any other format. A rules-driven system, Oracle Documaker automates documents, improving communications and customer service while achieving higher levels of efficiency and reduced cost. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders.
Using messaging, Airy enables businesses to have meaningful conversations that form long-lasting relationships with their customers by carefully balancing technology and human interaction. Businesses rely on Airy for new customer acquisition, personalized content engagement, and customer. Airy helps solve complicated business problems by deploying their suite of robust automations and exceptional multi-platform applications. Airy helps you engage in meaningful conversations with your customers that form long-lasting relationships through messaging.
Used by over 200 organizations worldwide, PB Digital is an advanced Customer Communication Management system enabling organizations to easily create, manage and distribute digital information - smart & responsive forms with digital signature features.,invoices and other types of documents. PB Digital's digital documents maximize the user's experience (UX/CX) and strengthen the customer's loyalty to the brand. PB Digital is marketed by Consist - a global IT company. www.printbos.com PB Digital is an advanced document management system enabling organizations to easily create, manage and distribute digital documents
Web-based on-demand document generation tool with version control and template interpreting functionality. Improve customer communications and document processes with real-time document generation tool.

Por GhostDraft

(1 opinión)
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CCM software that enables rule-based assembly of standardized business documents for unified customer communication. CCM software that enables rule-based assembly of standardized business documents for unified customer communication.
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Whether you want to have one conversation, or one million, our low-code software and intuitive APIs will make it happen, enabling you to send real-time communications to your customers in a matter of moments. From small businesses, to global enterprises, weve helped thousands of clients expand and enrich their messaging channels, without the headache. Extend existing system capability, build a new platform from scratch, or use our ready-to-go software. With Comapi powering your communications Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications
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A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over texting and voice-enabled devices like Amazon Alexa. Add the "message" button on your google map listing A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text

Por Cincom Systems

(1 opinión)
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Improve customer experience and streamline customer communications management processes with document design, delivery, and deployment tools. Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.
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VoiceSage offers a cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email. Create a seamless communication strategy that increases customer engagement, payment collections and better customer service. Our personalized business messaging solutions help customer centric brands choose the best customer touch points to engage customers. Cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email.
Engage Digital permite a las empresas administrar todos sus canales digitales de atención al cliente dentro de una única plataforma. Como resultado, los agentes pueden administrar múltiples canales a través de una interfaz única, aumentando su velocidad de respuesta, agilizando la asignación de recursos y nivelando el flujo durante los períodos pico, lo que en última instancia afecta la satisfacción del cliente. Más de 14.5 millones de mensajes provenientes de diversas fuentes (correo electrónico, chat, mensajería, redes sociales, etc.) se categorizan y envían a los agentes de atención al cliente. Administra todos tus canales digitales de atención al cliente a través de una única plataforma.
Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty. Live omni-channel customer service chat solution that enables you to instantly resolve queries on web, social and mobile.
FCI is revolutionizing the customer communications for its clients who are in consumer facing businesses. We help organizations of all sizes deliver amazing digital experience to their customers with the help of dynamic, interactive and highly personalized communications. FCI provides customer communication management solutions and services to help organizations improve operational efficiency, support regulatory compliance, and drive business growth. Customer communication management (CCM) is a planned strategy that allows organizations to design,manage, & deliver all outbound tasks.

Por Striata

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Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents across channels. Developed with security of data and processes at its core, the platform can accept and use any data format with custom mapping plugins, and supports multiple output formats (PDF, EMC, HTML) and channels (email, text, Web, mobile app). Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents

Por Ecrion Software

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Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement.

Por Brand Embassy

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Brand Embassy es la plataforma de atención al cliente en la nube mejor calificada que ofrece más de 30 canales integrados de redes sociales, mensajería instantánea, chat en vivo, correo electrónico y un chatbot potenciado con IA. Brand Embassy es un socio de implementación y solución también para la utilización empresarial de canales como WhatsApp Business Solution o Apple Business Chat. Los clientes son compañías de telecomunicaciones, bancos, comercio electrónico y venta minorista. Brand Embassy es una solución segura, flexible y que ahorra costos. Brand Embassy es fácil de integrar. Brand Embassy es una plataforma omnicanal de atención al cliente digital para centros de contacto. Es una solución escalable en la nube y ahorra costos.

Por Kofax

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Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels. Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels

Por Akio

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Akio propone una plataforma de conversación de clientes multicanal unificada combinada con un completo sistema de escucha y analítica de cobertura de medios, conversaciones sociales y comentarios de clientes. Estas soluciones están diseñadas para ayudar a las empresas a optimizar la experiencia de atención al cliente, aumentar el conocimiento del cliente y mejorar la estrategia de marketing y las comunicaciones. Esta cartera de productos incluye Akio Unified, Akio Spotter y Akio Analytics. Akio es una plataforma conversacional de clientes multicanal combinada con un sistema completo de escucha y analíticas.

Por Gladly

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Gladly is reinventing customer service by putting people at the heart of its platform, not cases or tickets. Enable agents to be naturally productive by letting them see every conversation across the lifetime of any customer across any channel (voice, email, chat, text or tweet). Real-time insights provide visibility into agent productivity, topics that are trending and key metrics like SLA's and response time. Gladly is backed by top VC firms Greylock and NEA. Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

Por SPREAD

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SPREAD is the marketing CRM to automate your customer relationship. It allows you to build your customer engagement around three pillars : acquisition (referral program, partnerships, 50 marketing games), knowledge (onboarding, progressive qualification, segmentation) and loyalty (automated scenarios, loyalty program, customer's reviews). With SPREAD give to your customers the relationship they deserve ! SPREAD : marketing CRM to automate your customer relationship. It allows you to build your engagement : acquisition, knowledge, loyalty

Por Elixir Technologies

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SaaS portal for organizing and streamlining employee and customer correspondence. SaaS portal for organizing and streamlining employee and customer correspondence.

Por Newgen Software

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Engage your customers across multiple channels with personalized communications design and authoring capabilities. Engage your customers across multiple channels with personalized communications design and authoring capabilities.

Por Pitney Bowes

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Print and digital document production solution designed to manage engaging customer communications. Print and digital document production solution designed to manage engaging customer communications.

Por Messagepoint

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Messagepoint es una potente plataforma híbrida de administración de contenido basada en la nube que atiende las necesidades de gestión de la comunicación con los clientes de grandes empresas. Proporciona un entorno intuitivo y seguro para que los usuarios comerciales posean y controlen directamente el contenido de mensajes de punto de contacto y las reglas comerciales que impulsan el ritmo del cambio para las comunicaciones impresas y digitales orientadas al cliente. Messagepoint es una plataforma de CCM que permite a las organizaciones administrar las reglas empresariales y el contenido de las comunicaciones de los clientes en la nube.

Por Smart Communications

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Software de comunicaciones de clientes y negocios para usuarios no tecnológicos. Entrega contenido preaprobado personalizado a cualquier canal. Software de comunicaciones de clientes y negocios para usuarios no tecnológicos. Entrega contenido preaprobado personalizado a cualquier canal.

Por Crawford Technologies

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Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage. Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

Por Sefas

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Helps organisations produce meaningful and omni channel customer communication. Helps organisations produce meaningful and omni channel customer communication.

Por Azuka

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Smartz Chat is an omni channel communications platform which enables users to have a central point of contact with their clients and staff, replacing traditional communication methods, emanating from multiple sources such as Facebook, Twitter, WebChat and Short text messages. Communications are managed centrally, supported by a suite of reports, dashboard and individual work queues.The software facilitates bulk communications, at reduced costs and empowers users to have a consolidated view. Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

Por Fresh Finance

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freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level. Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

Por Innology Ventures

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OPINATOR es un ecosistema de servicios de gestión de experiencia del cliente y marketing digital interactivo que permite a las empresas generar interacciones bidireccionales personalizadas y dependientes del contexto en múltiples canales para aumentar la adquisición, lealtad y satisfacción del cliente, evitar el abandono y aumentar las ventas. Plataforma de gestión de la experiencia del cliente con interacciones personalizadas con los clientes, inteligencia procesable y multicanal.

Por TRDATA

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TRDATA provides scalable valuation, trading and risk analysis platform for investment companies TRDATA provides scalable valuation, trading and risk analysis platform for investment companies

Por Roojoom

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Roojooms es una plataforma de gestión del viaje del cliente que crea experiencias digitales relevantes y personales en todos los canales. Roojooms es una plataforma de gestión del viaje del cliente que crea experiencias digitales relevantes y personales en todos los canales.

Por reinfer

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Makes human conversations understandable at scale and actionable to machines Makes human conversations understandable at scale and actionable to machines

Por Adbrain

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Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms. Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Por Uninand Technologies

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Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment. Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

Por k?hn & weyh Software

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M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation. M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

Por ALMATO

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RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer. RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

Por Alan Systems

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Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable. Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

Por XMPie

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Deliver a better brand experience for your customers with PersonalEffect TransMedia, an all-in-one solution for creating, managing and monitoring multichannel, 1:1 campaigns. This fully integrated solution controls all touch points across all media: print, email, Web and SMS for the production of sophisticated Cross Media campaigns that offer complete brand control and messaging synchronization regardless of communication channel. An all-in-one solution for creating and launching integrated, personalized campaigns across every channel

Por DataOceans

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CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform. CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform.

Por esendex

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Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry! Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry!

Por Cosmose

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Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels. Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels.

Por Aivo

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Save time, answer automatically! AgentBot is an automatic customer support solution that uses AI to understand and solve customers needs in real time. Have natural conversations. Not flows, not options. AgentBots natural language understanding engine allows it to interpret conversational language and it learns from every interaction. AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication. You will get 30 days FREE TRIAL, where you can setup your own AgentBot. No credit card required.

Por Naelan

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Optimize customer communication through creation of collaborative documents, personalized emails, and document delivery across multiple channels. Optimize customer communication through creation of interactive documents and automation of multi-channel delivery.

Por Quadient

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Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence. Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence.

Por Ambit AI

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Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7 on any channel. Our intelligent conversation platform blends scripts, NLP technology and machine learning to deliver natural & realistic chat experiences. We work with some of the worlds leading brands to build & on-board digital employees that reduce time to value, create actionable insights and maximise value in every staff, customer or partner interaction. Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7.

Por Digitaleo

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Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily. Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily.

Por Loopon

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All-in-one tool that helps hotels automate guest communication and improve quality of the stay. All-in-one tool that helps hotels automate guest communication and improve quality of the stay.

Por Omnigage

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Helps streamline business communications with customers. Helps streamline business communications with customers.

Por Akia

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Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. Our robust artificial intelligence manages communication and notifies the staff when guests need assistance. We are partnered with AutoClerk PMS, and can also integrate with nearly every PMS at no extra cost. Akia's goals are to maximize guest satisfaction and streamline hotel operations. Artificial intelligence to manage text-messaging with your guests.

Por LinkFusions

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Enables users to reach their customers using text, MMS, email, surveys & more. Enables users to reach their customers using text, MMS, email, surveys & more.

Por ConexWork

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CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively. CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively.

Por RLike Design Labs

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GoDesk's Guests Messaging system, through the use of simple Chatbots and staff connect tools, helps Hoteliers listen to their guests pre, during and post stay. Guests need not download any app or go to any website. GoDesk can work with any Hotel PMS thus no change in behavior for Hotel Staff. Bring transparency and accountability into your Hotel operations and timely service recovery, ensuring 100% happy guests and no negative social media reviews. As a Hotelier how do you "Ensure" you deliver the best Guest Experience you "Intend" to deliver? By listening closely! using GoDesk

Por Easyping.Me

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Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers. Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers.

Por OwnerListens

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Web-based application for businesses to help them manage instant customer communications from a single platform. Web-based application for businesses to help them manage instant customer communications from a single platform.

D1

Por D1

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D1 enables enterprise digital transformation through better engagement journeys when sending omnichannel communications to customers through the cloud. The platform works as a messages aggregator and an orchestration software that not only optimizes costs but also improves customer experience in the process. Cloud customer engagement platform that helps companies generate, deliver, and analyse print and digital multichannel communications.

Por Hi Platform

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Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application, with the autonomy your team needs to create the best experience for all customers. Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application.

Por Octadesk

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Customer service solution that organizes customer interactions, controls and optimizes all communication channels. Customer service solution that organizes customer interactions, controls and optimizes all communication channels.

Por Meditrial Europe

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Maptrial allows Sponsors and CROs to intelligently manage the complexities of clinical trials. Product modules offer comprehensive management of trial planning, country and site progress, monitoring activities, supplies and finance, with state-of-the-art investigator data mining and operational support. Maptrial provides special user capabilities for unprecedented ease of trial management.

Por Unit.chat

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Collects messages from your customers at various sites or social media and sends all the information into your Slack. Collects messages from your customers at various sites or social media and sends all the information into your Slack.

Por INO Telecom

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All of your customer interactions managed from one single omnichannel platform. All of your customer interactions managed from one single omnichannel platform.

Por Zenreach

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Zenreach Engage purposefully utilizes the free public WiFi offered by my brick and mortar retailers. Our Engage product collects email addresses via a captive portal, adds to a CRM (which we provide), enriches the profile with important segmentation demographics, and provides automated SmartEmails, which are triggered by the consumer's visit behavior in your stores. SmartEmails automate emails for: first visit, second visit, loyal visitor, lapsed consumer, birthday and many more. Zenreach Engage purposefully utilizes WiFi provided by brick and mortar businesses. Engage helps businesses find new customers.

Por CallingPost Communications

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Voice, text and email broadcasting system designed to help group leaders communicate efficiently with members. Voice, text and email broadcasting system designed to help group leaders communicate efficiently with members.