Customer Journey Mapping Tools Software

Customer Journey Mapping tools make it possible to visualize and analyse customer experience across all touchpoints and channels.

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Por The Sales Productivity Company

(0 reseñas)
ClosePlan ayuda a las organizaciones de ventas empresariales a optimizar su proceso de oportunidad para cerrar. ClosePlan Deal Scorecards ayuda a que el personal de ventas efectúe la calificación de manera más efectiva, proporcionando un lenguaje de calificación común a todo tu equipo. Con ClosePlan Relationship Maps, puedes crear organigramas con la funcionalidad de arrastrar y soltar, que es muy fácil de usar. ClosePlan Sales Playbooks facilita a tu equipo la ejecución de tu estrategia de ventas porque lo guía a través de una secuencia de eventos de mejores prácticas basada en tu metodología de ventas. Descubre más sobre ClosePlan ClosePlan es una plataforma de ejecución de ventas que ayuda a los equipos de ventas B2B empresariales a impulsar las oportunidades calificadas hasta el cierre. Descubre más sobre ClosePlan

Por CustomerFirst Now

(0 reseñas)
Customer Journey Mapping Innovation Award for 2018 was presented to CFN Insight, the leading journey mapping platform to help companies track, manage, and enhance their customers journey. CX is becoming the most important brand differentiator and indicator of long-term company success. Beyond simple journey maps, CFN Insight helps companies identify, prioritize, manage, and execute the most impactful actions that help companies deliver market-leading experiences and improved financial outcomes. Descubre más sobre CFN Insight Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting. Descubre más sobre CFN Insight

Por Smartlook

(80 reseñas)
Una solución para registrar lo que los visitantes ven y hacen en el sitio web para obtener comentarios y mejorar la experiencia del usuario. Con grabaciones de los visitantes del sitio web, mapas térmicos y viajes de los clientes. Filtra a tu visitante y comparte ideas con tu equipo. Puedes ver dónde hicieron clic con el mouse los visitantes, qué rellenaron en un campo de formulario, dónde pasan la mayor parte del tiempo y cómo navegan por cada página. Descubre más sobre Smartlook Smartlook es una herramienta simple que registra las pantallas de usuarios reales en tu sitio web. Descubre más sobre Smartlook

Por Visual Paradigm

(3 reseñas)
Visual Paradigm ayuda a los equipos de desarrollo de softwares a capturar los requisitos correctos y transformarlos en diseños precisos, lo que ayuda a los desarrolladores a crear el software adecuado según los requisitos. Herramienta de diseño de software con wireframing, mapeo de procesos, diagramación de redes y herramientas de modelado visual para proyectos de software ágiles.

Por TandemSeven

(0 reseñas)
Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more. Tired of juggling disparate tools, data, and file formats? UX360 is a single platform for creating and sharing all of your CX and UX assets, with a direct link to the underlying research data. Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more.

Por More than Metrics

(0 reseñas)
Smaply is a journey mapping tool for customer experience professionals and service designers. Digitize your customer journey maps and personas, collaborate with your team, collect feedback and create professional presentations. Save time and scale journey mapping in your organization. Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings

Por ClickFox

(0 reseñas)
Apply advanced customer journey analytics to provide a true omni-channel view of the customer journey. Apply advanced customer journey analytics to provide a true omni-channel view of the customer journey.

Por UXPressia

(26 reseñas)
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Piwik PRO Marketing Suite adheres to stringent data privacy laws around the globe, including EUs GDPR, USs HIPAA as well as Chinese and Russian data protection laws. Unlike most of the competitive products, it also provides you with full data ownership and allows you to apply extra security measures to your data. Piwik PRO is an enterprise marketing suite consisting of Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports. Piwik PRO: Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports.

Por Custellence

(6 reseñas)
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints: Organize all your customer insights, data, solutions and ideas in one place. Present and share your maps for greater commitment and impact. Collaborate on maps IRL with remote teams for higher efficiency. Update and use your maps as change plans by using Custellence's unique status settings The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
Actionable business insights and reports that help to increase in-store revenue. Actionable business insights and reports that help to increase in-store revenue.

Por Impact

(0 reseñas)
Altitude es tu fuente de marketing para rastrear la verdad, limpiar y normalizar los datos específicos del canal en un solo sistema coherente de registro. Todo, desde los KPI de marketing hasta las perspectivas profundas, se mide constantemente y se obtiene sin esfuerzo a partir de una vista fiable de la experiencia del cliente en varios dispositivos, utilizando el paquete de análisis o el tuyo. Aprovecha los sofisticados modelos de atribución para tomar decisiones informadas y seguras acerca de cómo asignar mejor tu gasto de marketing e impulsar de manera efectiva el crecimiento. Unificar y analizar los datos a través de tus canales de comercialización para obtener una perspectiva más profunda de las tendencias y comportamientos de los clientes para una compra de medios más inteligente.
Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time. Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time.

Por Strativity Group

(0 reseñas)
Customer journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process. Journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process.

Por Pointillist

(0 reseñas)
Customer journey analytics solution that enables businesses to build journey maps, measure performance, and personalize customer experience. Customer journey analytics solution that enables you to build journey maps, measure performance, and personalize customer experience.

Por Proud Sourcing

(0 reseñas)
Customer journey mapping solution that helps businesses understand the customer touch-points as well as the underlying processes. Customer journey mapping solution that helps businesses understand the customer touch-points as well as the underlying processes.

Por Ethos Integrated Solutions

(0 reseñas)
Customer journey mapping solution that makes it easy to create personas, measure performance, draw and visualize customer journeys. Customer journey mapping solution that makes it easy to create personas, measure performance, draw and visualize customer journeys.

Por JourneyLabs

(0 reseñas)
Automates user journeys with an interactive experience utilizing dynamic workflows to provide personalized digital content. Automates user journeys with an interactive experience utilizing dynamic workflows to provide personalized digital content.
Visualize and track your customer behavior in store, analyze interactions and demographics to optimize your customer experience. Visualize and track your customer behavior in store, analyze interactions and demographics to optimize your customer experience.

Por Trencube

(0 reseñas)
Smartphone detection solution for measuring customer behavior or counting people within the designated zone. Smartphone detection solution for measuring customer behavior or counting people within the designated zone.

Por Auryc

(0 reseñas)
Auryc is a real-time journey intelligence platform that helps organizations have a visual insight into their customer's journey Auryc is a real-time journey intelligence platform that helps organizations have a visual insight into their customer's journey