15 años ayudando a las empresas españolas
a elegir el mejor software
Sobre Campaigner
Herramientas avanzadas de marketing por correo electrónico para empresas medianas y grandes destinadas a crear potentes conexiones personales con los clientes.
Easy to use and fun to use. It's really good user interface.
We were on another platform and Campaigner bought that company. They required us to cut over in an unacceptably rapid timeline and gave no instruction on the switchover.
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Use What You Know
Comentarios: We send a weekly email to 40k users and this program has worked for us for the last 8 years.
Puntos a favor:
This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.
Puntos en contra:
Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.
Respuesta de Ziff Davis
hace 5 años
Hi Kristi, Thank you for leaving a review of Campaigner. We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team. If you have any additional questions please do not hesitate to contact us. -The Campaigner Team
Alternativas consideradas:
Really meets our needs!
Comentarios: By far the best platform I’ve used for managing sending to large numbers of recipients. I’d highly recommend the platform to anyone!
Puntos a favor:
Campaigner is really easy to use and allows you to create beautiful, visually appealing and versatile newsletters seamlessly. The design os fully customizable and works very intuitively. It’s as easy as clicking wnd dragging.
Puntos en contra:
Certain email servers seem to give us a high number of bounce backs ant that’s not ideal.
On The Fence
Puntos a favor:
It is supportive of mid tier type businesses it uses artificial intelligence to push/force emails for individuals with an extensive customer/consumer base.
Puntos en contra:
There’s not a free version to use this software and most do, and the technical support is horrible.
Alternativas consideradas:
Automation and ease of use
Comentarios: Overall, we are extremely satisfied on what this software allows us to do from a campaign standpoint. Our emails are clean and easy to read on mobile devices and on the desktop.
Puntos a favor:
The interface is very user friendly allowing for drag and drop editiong or html editor features make Campaigner a breeze to work with. In addition, being able to automate an email to go out weekly, or every two weeks, three weeks or four weeks is a great feature.
Puntos en contra:
Sometimes Campaigner is caps sensitive with linked documents, which will sever links if you're not careful and unless you pull it into html editor you may not be able to see the severed link in the drag and drop editor to apply changes.
Respuesta de Ziff Davis
hace 2 años
Hello Jason, thank you very much for leaving this great feedback for us. It most definitely helps us to ensure that we keep Campaigner as optimized to your needs as possible. Best regards - Carlos, Customer Marketing Manager.
Brilliant Customer Support. Limited Functionality
Comentarios: Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal. Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help. Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.
Puntos a favor:
Campaigner is easy to use, and doesn't require a lot of technical knowledge to get started (although it certainly helps). Their technical support team is fantastic, though, unlike most other SAAS. They actually have people you can talk to - and they are consistently awesome. We use it mostly for email marketing. The reporting is great, and everything (except for the 'cons' below) is pretty intuitive.
Puntos en contra:
Campaigner is missing some critical functionalities that are becoming deal-breakers. Fairly simple things like integrations with Wordpress. One of the biggest gaps is the complete inability to easily create attractive sign-up forms for websites or popups. They have some templates - which are just, well, horrible.
Respuesta de Ziff Davis
hace 3 años
Hello Shaun, I wanted to thank you for your excellent and in-depth feedback. It is really great to know that our product and customer support team has been something that you can rely on. Your feedback with regards to integration is also much appreciated and has been sent up to upper management. Looking forward to serving your email marketing needs in the future, all the best. Carlos Petersen, Customer Marketing Manager
Alternativas consideradas:
A little learning curve, but powerful software
Comentarios: We use Campaigner for numerous purposes, including marketing directly to customers, distributing information to vendors and other interested parties, and media outreach. We have found it effective for all of these purposes, especially since it can handle all of these without interfering with the others.
Puntos a favor:
Ease of managing lists, importing from other sources, handling unsubscribes and reporting. Terrific customer support via chat and telephone.
Puntos en contra:
Creation WYSIWYG tool can be a little frustrating, as the interface sometimes makes editing difficult (size of the working box inhibits cut-and-paste, moving elements up and down, etc.)
Respuesta de Ziff Davis
hace 3 años
Jerry, Thank you very much for your detailed feedback about our product. I am happy to hear that our list management system is working to your satisfaction and that our customer support has been there to help you. Your feedback about our WYSIWYG editor is also appreciated, I hope that you have had the chance to try our new drag and drop editor. Please let us know if you need anything anytime. Best, Carlos
Alternativas consideradas:
Good value for the money
Comentarios: The experience has been more or less good. The times I have needed to contact customer support, they have been amazingly responsive and helpful.
Puntos a favor:
I prefer the full editor approach to creating our newsletter emails. It makes it easy to copy information from our website to the newsletter. The sending out of draft message is easy, as is the eventual scheduling of the newsletter.
Puntos en contra:
The count of our current mailing list is not displayed in a useful manner. I believe it is reporting the entire size of the list, not just the number of active subscribers. It makes our list appear much larger than it really is.
Respuesta de Ziff Davis
hace 3 años
Hello Dave and thanks for taking the time to leave this review for us. We would love to work with you on your reporting to ensure the data that you are viewing is as optemized as possible for your needs. Please reach out anytime. - Carlos
I like the idea of this, but not easy to use
Comentarios: It's been neutral. We were a Streamsend customer before they were bought out. I like the price but everything else is really not intuitive.
Puntos a favor:
Cost is the biggest pro for this software. It's much cheaper than their competitors and I like that you don't have to pay per contact.
Puntos en contra:
I have a really hard time getting emails to appear properly as coded. The campaigner system seems to manipulate or change things that shouldn't be changed. It also seems to have a good bit of bugs in it.
Respuesta de Ziff Davis
hace 3 años
Hi Kathryn, Thanks for your honest review of Campaigner, this kind of feedback is extremely valuable to us. We have since made major improvements to our email editor, and have made the addition of our new Drag and Drop editor which enables all users to create beautiful and mobile responsive email designs in minutes. We would love the opportunity to show you the changes and improvements we have made, please reach out to us anytime. All the best, Carlos
Great product for the price
Comentarios:
Overall, it performs just as well as other software out there with a Canadian server.
The price is very good.
Puntos a favor:
-Easy to use -Intuitive -Reports are comprehensive -Contacts are easy to manage -Lists (groups) are easy to manage -Canadian user that needs data to be kept on a Canadian server and campaigner meets that need.
Puntos en contra:
Sometimes, what you design in drag-drop editor isn't what gets sent out.
Respuesta de Ziff Davis
hace 3 años
Hi Anita, Thank you very much for your valuable feedback and it is great to know that you are getting great use of our product. I would like to look further into the item you raised about the Drag and Drop editor, please follow up with me at your earliest convenience. Best, Carlos, Customer Marketing Manager

The best in email marketing and testing.
Puntos a favor:
It is a simple-to-use solution that includes the essential feature for running email marketing campaigns and A/B testing. The media library is faultless and allows you to manage your data quickly. The email designs are well-designed and simple to modify. You may also submit your HTML-based email template. We can prioritize our follow-up by seeing who has opened the email and how often they have clicked the email we sent. This is amazing!
Puntos en contra:
I don't like the dashboard design, especially when navigating the menus and settings. By default, you will be sent back to the main menu and must use the arrow keys to navigate the various menus until you reach an item you want again. Additional information on what has been clicked and by whom would have been more beneficial. Alternatively, a record of each connection and their email behavior might be helpful.
Campaigner Vs Stream Send
Comentarios: It is a bit difficult for me to do forward for an old e-mail. I had to copy the e-mail and do a lot of steps which was not the case before when I was using Stream Send
Puntos a favor:
The interface looks more attractive than Stream Send one
Puntos en contra:
E-mail forward not an easy process comparing with Stream Send
Respuesta de Ziff Davis
hace 3 años
Hello Nabeel, Thank you for this feedback, it allows us to hear directly from our customer base which is always very important for us. Happy to hear that you like our user interface! We do have a very simple way of forwarding emails to other destinations and can show you anytime, please send us a message about it at your leisure. All the best, Carlos
Winterfolk Festival Bulk Email Program
Comentarios: It provides a great way to connect and inform our customers, and we get many action items, clicks, and responses.
Puntos a favor:
The reporting software is excellent. After analyzing the numbers after time, we have learned when is the best time to send, which formats work best, and it helped us optimize and improve the number of client opens, clicks, responses, and increase ticket sales. It works very well for that. We get more action from clients on a single email release then from all of our social media combined. It works well for us to increase our business.
Puntos en contra:
1. We don't like nor use ANY of the stock templates supplied, so we write our own code in an external HTML compiler. Their stock HTML compiler is OK, but becomes tedious and lacks features. So we write our emails in an external HTML compiler, and then paste it into Campaigner. Sometimes, after a test email, we need to make changes in the external compiler. Then we repaste it into Campaigner, for reasons unknown sometimes the formatting becomes corrupted, esp when using tables. It tends to add information that we did not supply. 2. We find the 'Save' command - should be simple - very confusing. Sometimes if we worked on an email for hours, and we want to send - there is a message asking if we want to send this version or the prior version that was not saved? We never know how to respond to that. Occasionally we have unknowingly sent out the wrong version. 3. Our old email software had a 'read more' feature, which was very convenient and functional. Campaigner does not supply this function. 4. The image library is very confusing. If we use an image in our email, we would expect it to be saved in the Image Library for future use. But it is not saved. We have learned to upload all of our images to the library in advance, otherwise there are always problems. 3. The uploading of new contacts often has problems occasionally. We go through the process, and nothing happens. Then we connect with customer service, and end up sending them the files via email for uploading.
Good, but not for beginners
Comentarios: We are an agency and use Campaign to send email broadcasts for out clients.
Puntos a favor:
The price is probably why my company chose Campaigner.
Puntos en contra:
Campaigner is not really set up for agencies to manage multiple client accounts. It has improved a bit over the past couple years but still clunky in that I, as the manager of multiple clients, cannot use my email address as the contact for multiple "sub-accounts." I also cannot set up new sub-accounts; I must request this from support and wait for them to do it. We need to move faster than that at times.
Respuesta de Ziff Davis
hace 3 años
Hello Kitty, Thank you very much for your feedback as it gives us valuable insight into your experience with Campaigner. This feedback will be sent to our support and product managers, as we always strive to keep our software as optimized as possible to our valued customers. All the best, Carlos, Customer Marketing Manager
Great if you are sending to unverified lists, but not a great inboxing rate
Comentarios:
Overall, we use Campaigner as a "backup" email platform (Hubspot is our primary).
Hubspot doesn't allow you to send to emails that haven't opted in to receive communications, so when we have a new list, we use Campaigner. They don't seem to be too concerned about higher bounce or opt-out rates, and won't freeze your account like Hubspot sometimes does.
Puntos a favor:
Campaigner is easy to use, and allows for storage of a lot of contacts (unlike some other platforms that charge you based on number of contacts, whether you are emailing them or not. They make it easy to segment, design and schedule emails. They also have a great agency feature and let you setup and manage sub-accounts.
Puntos en contra:
Delivery rate shows as high, but when compared to other platforms we use, open rates are low. This leads me to believe that a lot of emails sent through Campaigner are often delivered to SPAM folders rather than inboxes. Also, they frequently charge us for higher tier packages than we are signed up for, and it takes multiple calls and emails to get it straightened out.
Respuesta de Ziff Davis
hace 3 años
Hi Lisa, Thanks for your feedback, we appreciate that you took the time. We will definitely review the items you have raised here. All the best, Allison, Content Marketing Manager
Commercial Real Estate
Puntos a favor:
I like the thought that was put into the little details such as, being able to put in a subject to any email link when linking to an image or text. I appreciate that because our Constant Contact account is very complicated when adding a subject to an email link.
Puntos en contra:
It's a little complicated to use. I've had multiple issues adding and changing minor things to the blast. Sometimes you add a photo and boom its huge and you have to get in there and minimize it; sometimes you have to minimize the width and not the length. It's not as user friendly as Constant contact. The functionality of constant contact is very straightforward and consistent. For example, if you need to add an image somewhere to your blast, just drag the image icon to the area of choice; if you want to add a button, then just drag the button to where you like. We currently use both CC and campaigner and had thought of switching to campaigner which is why we started testing it out but cannot because we are very busy and need to be able to move through setting things up quickly. That's the thing holding us back from switching.
Respuesta de Ziff Davis
hace 3 años
Hi Sheren, Thank you very much for taking the time to leave this valuable feedback about your experience with Campaigner. I am very happy to be able to address some of the points that you brought up about ease of design by letting you know about our new Drag and Drop editor with which you will have access to a plethora of templates to select from, but also the ability to customize the size position, etc of everything which is added. The best thing about it, in my opinion, is that each design produced in the Drag and Drop editor is always completely mobile responsive. We would be happy to show you more about it anytime, it is enabled for all accounts. All the best, Carlos
review
Comentarios: i've used campaign through fire engine red as an end user, as well as a re-seller at platformq education. both experiences have been "meh". it does what we need it to do, but we run into small bugs and quirks that are annoying, the admin screen and the reporting aren't great, and the email templates are difficult to customize. i've had mixed experiences with various members on the customer service team. our old customer service rep was great. since then its been downhill.
Puntos a favor:
Simple is better, so that makes it easy for non-experienced users to learn.
Puntos en contra:
The email builder can be buggy sometimes, and I've found dynamic segments to be unreliable.
Respuesta de Ziff Davis
hace 3 años
Hi Jillian, just wanted to reach out to thank you for your review of Campaigner, this kind of feedback is extremely valuable to us. We are constantly working to improve our product to ensure that it meets the standards of our clients such as yourself, and would love the opportunity to discuss your segmentation further to ensure it is as optimized as possible to suit your BU's needs. We have also released new templates in our new Drag and Drop editor which has the ability to create responsive and well-designed emails in minutes. I will be happy to go over these things further with you anytime.
Nice Product
Comentarios: Support has always been great when I've needed them. Thumbs up.
Puntos a favor:
I like how you can easily add the "openers" to any list. It's easy to export and import. I like that you can use the copy and paste feature to import smaller amount of records, so you don't have to create a csv file. I like the information given in the report.
Puntos en contra:
I wish there were more templates & plainer templates to choose from when creating a campaign. While creating a campaign, I wish it would show you in the ribbon what font you used and size, etc - just like Word. So this is the area that use some updates for my purposes.
Respuesta de Ziff Davis
hace 3 años
Hello Lee, Thank you very much for taking the time to leave us this review. You may be happy to know about our new Drag & Drop email editor which will have a selection of easy to use and edit edit templates. Best regard, Carlos, Customer Marketing Manager
Borderline Scam
Comentarios: Absolutely awful experience. Interestingly, there's a similar review on here to that which we had. Found that our account got locked after it was created, emails back and forth between myself and support. No help whatsoever! Got a response saying it was a system issue, then it should work fine, then it was something else. I emailed asking for our account to be closed only to find that we then started getting billed for a server that not only did we not want to use WE COULDN'T USE IT! Genuinely the most awful company I've ever had dealings with! And that's saying something
Puntos a favor:
There is nothing I liked about Campaigner as we were never able to use our account
Puntos en contra:
Nothing - we never got access to the account
Respuesta de Ziff Davis
hace 6 meses
Hi Mark, Thank you for your feedback; we are sorry to hear that you had a negative experience. In reference to the locked account, we had some routine maintenance to conduct around the time of your signup, this subsequently disrupted our customers ability to login and was communicated by our team. Regarding the cancellation, our process, which was adhered to by our support team, is that the customer will need to call in so that we can verify their account details and most importantly the identification of the credit card holder, before cancelling the account. As it appears you had not called in, your free trial subsequently converted to a paid account, which was cancelled after you spoke with our support team via phone. Thanks again for your response. At Campaigner, we value our customers' feedback greatly, as this allows us to improve our SaaS for new, old and current customers moving forward. Kind Regards, The Campaigner Team
Alumni Database
Comentarios: I think Campaigner is a good tool for what we need and would be even better if we are able to auto load registrants from our website.
Puntos a favor:
It allows us to track current/updated information for our alumni. And, it has been useful in sending Alumni e-newsletters, and invites to other fundraising events.
Puntos en contra:
Our inability to auto load our alumni who sign up through our website.
Respuesta de Ziff Davis
hace 3 años
Hello Cindi, So happy to hear that you have been using Campaigner to keep in touch with your alumni and that it has been a great help. We would love to be able to assist with your contact import! There should definitely be something we can do to help with that. If you ever want us to look further into this and tell us more about your experience with Campaigner, feel free to reach out anytime. Best, Carlos, Customer Marketing Manager
I have been using campaigner for about 10 years and my experience is always good, tech support great
Comentarios: nothing really
Puntos a favor:
great tech support! I probably would have gone to another service but your text support is so good - I love the fact that I can talk to a real person, I don't have to wait on hold forever and they are always kind, even when I am not such a tech savvy person, they are still patient and helpful.
Puntos en contra:
the interface is a bit PC, in that I mean it's not very intuitive, it's not visually pleasing, which I think if you want to show people how to send out well-designed pleasing emails to their customer it should be more graphically interesting. I completely create my own emails and I do not use any of your templates because they are not designed well.
Respuesta de Ziff Davis
hace 5 años
Hi Carina, Thank you for taking the time to review our platform. We love all the feedback and have passed it along to our team. If you have any questions feel free to let us! -The Campaigner Team
When we had issues start, we were ignored, then told nothing could be done.
Comentarios: Nothing. We were forced into it when they bought Email Direct.
Puntos a favor:
Not much to like. Any other ESP is better off for the money. I guess its a little more inexpensive than its competitors, but you get what you pay for.
Puntos en contra:
Extremely poor customer service. Constant changes that result in service outages. Terrible deliverability. Weak design platform. We began to have performance issues, alerted them to the problem, and were told after much discussion that basically they will not help. We moved to a new provider and our metrics increased by nearly 400%.
Respuesta de Ziff Davis
hace 5 años
Hi Brian, Thank you for taking the time to review campaigner. We apologize for the poor customer service you have received and have passed it along to our team. Your platform feedback is very important to us and it helps us build for the future. If you have any other suggestions or questions do not hesitate to contact us. -The Campaigner Team
Campaigner Review
Puntos a favor:
- I like that it's customizable with HTML. Customizing our own emails in this way is extremely important in our business. - Being able to see the metrics of who has clicked and how many times helps us to prioritize our follow up. This is huge.
Puntos en contra:
- Navigating the user interface can be cumbersome at times especially in reviewing the metrics for clicks, and opens. It seems to kick you back to the beginning and forces you to click through multiple menus to return to different options. - More insights into what was clicked and by who would be more useful. Or a profile of each contact and their activity within our emails would be nice. Being able to see that John Doe has opened the past 5 email blasts on office properties and clicked the brochure link on 3 of those would be ideal.
Respuesta de Ziff Davis
hace 3 años
Hello Jesse and thanks for taking the time to leave this great feedback, I am glad to know that you are liking Campaigner for your email marketing. The details you left here are valuable and help to ensure we give the best experience possible. ^CP
Campaigner is a workhorse for us
Comentarios: Very satisfied
Puntos a favor:
Easy to use, reliable, better email news.
Puntos en contra:
Wish the images would be easier to scale
Respuesta de Ziff Davis
hace 3 años
Hello Douglas, Thank you very much for taking the time to leave this feedback for us. Wishing you well, Carlos Petersen, Customer Marketing Manager
simple, easy yet powerful Email Marketing system
Comentarios: It is a great email marketing tool. Our organization have been using campaigner for years.
Puntos a favor:
- efficient and easy to use Web User Interface - flexible and customizible fields in addition to the standard fields set - Restful API integrations with wide ranges of system coverage - reports of email campaign's results
Puntos en contra:
- multiple accounts in a organizational level not able to share contacts data set
Respuesta de Ziff Davis
hace 3 años
Hi Kevin, Thank you for taking the time to leave us this valuable feedback, we greatly appreciate it. I am happy to hear you like our API functionality and reporting features. We should be able to find a way to deliver the information you need to your other accounts, please reach out to our API team and we will be happy to help. All the best, Carlos
We have been using Campaigner for 3 years now and it meets our needs.
Puntos a favor:
AB testing has been a plus for us. It is a good price point. The ease of use is good. Reporting and tracking are easy to use and comprehensive.
Puntos en contra:
There always seems to be a glitch with the software. Something is always in a state of needing to be addressed. The responsive design of the emails could use an improvement - experience issues where the email sent does not render well in mobile. Image formatting never seems to work properly.
Respuesta de Ziff Davis
hace 5 años
Hello Andrew, Thank you for reviewing our platform. It means a lot to our staff to hear customer feedback. We are happy to hear that we are meeting your needs. We also appreciate the product feedback and have passed it on to our teams. Thanks again for the review and if you have questions in the future please do not hesitate to reach out! -The Campaigner Team