--- description: ¿Qué piensan los usuarios de Kigo? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Kigo. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kigo - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de alquiler vacacional](/directory/30616/vacation-rental/software) > [Kigo](/software/1036729/kigo) # Kigo Canonical: https://www.capterra.es/software/1036729/kigo Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.es/software/1036729/kigo?page=2) > Kigo ofrece una plataforma para ayudar a tu empresa a gestionar, comercializar y ofrecer una experiencia integral para el huésped. > > Veredicto: 156 usuarios lo han valorado con **3.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Kigo? Kigo está diseñado para profesionales de administración de alquileres de vacaciones con cualquier cantidad de propiedades y cualquier nivel de experiencia. La misión es darte asistencia para cubrir las necesidades exclusivas de tu negocio. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **3.7/5** | 156 Opiniones | | Facilidad de uso | 3.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funcionalidades | 3.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Guesty - **Ubicación**: Walnut, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: 59,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, francés, inglés, italiano, portugués, ruso, sueco - **Países disponibles**: Albania, Alemania, Andorra, Austria, Bielorrusia, Bosnia y Herzegovina, Brasil, Bulgaria, Bélgica, Canadá, Chequia, Chipre, Ciudad del Vaticano, Costa Rica, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estados Unidos y 38 más ## Funcionalidades - Creación de informes y estadísticas - Gestión de calendarios - Gestión de canales - Gestión de contactos - Gestión de la experiencia del huésped - Gestión de reservas - Gestión de reservas - Gestión de tareas domésticas - Procesamiento de pagos - Reserva en línea - Third-Party Integrations ## Integraciones (en total: 7) - Handle - Operto - PriceLabs - RentalGuardian - Safely Open - SigaPlatform - Turno ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de alquiler vacacional](https://www.capterra.es/directory/30616/vacation-rental/software) ## Categorías relacionadas - [Software de alquiler vacacional](https://www.capterra.es/directory/30616/vacation-rental/software) - [Sistemas de reservas](https://www.capterra.es/directory/20032/reservations/software) ## Alternativas 1. [Hostaway](https://www.capterra.es/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.es/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [Booqable](https://www.capterra.es/software/138689/booqable) — 4.8/5 (1126 reviews) 4. [Eventbrite](https://www.capterra.es/software/114949/eventbrite) — 4.6/5 (5748 reviews) 5. [OpenTable](https://www.capterra.es/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) ## Opiniones ### "Problem and problems with Kigo software" — 1.0/5 > **Boireau** | *12 de marzo de 2016* > > **Puntos a favor**: Nothing really good because we just get troubles and problems > > **Desventajas**: I ask around 20 times the assistance of Kigo to help me and after 6 months without be able to synchronize my calendar I decide to stop this service because during that 6 months I paid each month around 60 Euros (54 Usd) for nothing. I didn’t get any service for the monthly fees I paid during 6 months. At the end I paid 500 usd of penalty + 6 months of subscription… and all for nothing. > > Dear Friends, I would like to tell my experience with Kigo Software as it seems to be important to explain to the world my experience. After make a subscription with kigo all went wrong and I wasn’t able to connect and synchronize my calendar kigo with the different platform like Flipkey, Airbnb, homeaway… All my parameters were fine, but nobody answer me from the different platform to be able to finalize the synchronization. I ask around 20 times the assistance of Kigo to help me and after 6 months without be able to synchronize my calendar I decide to stop this service because during that 6 months I paid each month around 60 Euros (54 Usd) for nothing. I didn’t get any service for the monthly fees I paid during 6 months. When I finally ask to stop my subscription because I wasn’t able to use this service ( and no one from Kigo were able to help me to synchronize my calendar with the different platform), I get a penalty of 500 USD. At the end I paid 500 usd of penalty + 6 months of subscription… and all for nothing. I know that few people around me have good experience with Kigo, but I had the experience that if it start wrong… all become worst and I spend a bit less than 900 euros (around 1000 usd) WITHOUT GET ANY BENEFIT. After all, I asked the management to at least don’t ask me to pay any penalties as they didn’t provide me the service I was paying for and the answer : Sorry this is not possible\! I really recommend everybody to be careful with this company and better choose another channel manager with better ethical. For more detail, don’t hesitate to contact me directly. Thanks again ----- ### "Very expensive - old software" — 4.0/5 > **Graham** | *25 de octubre de 2018* | Hostelería | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: This is stable software - it works well and this is because it is an old legacy product. As such dont expect developements or progress, it is how it is and they are unwilling to risk breaking anything by changing anything. Take this as either a positive or a negative up to you. Personally it is the opposite of agile which is really where you need to be aiming for in the future. > > **Desventajas**: One issue is they appear to have had to shoehorn in certain aspects maybe where channels etc have changed API - as such the interface is unintuitive and rather dated feeling. The main reason I do not recommend this software is their charging model. They charge a percentage of all bookings (okay I guess) - even direct booking not via channels (still maybe ok I guess) - HOWEVER\! They still charge their commission even on cancelled bookings\!\!\!\! Even direct cancelled bookings\!\! Eg if you have a large corporate multi month guest who decides to cancel well in advance you can end up paying hundreds/ thousands in fees. This is wholly unacceptable - AVOID > > One more thing - to get support you need to speak to people in Barcelona so be prepared to pay the additional international call costs - no live chat exists ----- ### "Terrible experience" — 1.0/5 > **Flavia** | *22 de octubre de 2020* | Hostelería | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Good Integration with AirBnb, Booking.com etc. \& very efficient Implementation Specialist. > > **Desventajas**: • Kigo Legacy was shutting down, before the new Kigo software was completed and properly tested. When we signed up in March 2019, we were instructed to work in 2 separate -not yet compatible- platforms, Kigo \& KigoPro. • All 3 below Kigo features were paid for, but never used. The process was so unnecessary complicated that we had to use our own custom-made applications instead. - To use Operations, we needed to switch between 6-7 different tabs both on KIGOPRO and KIGO. - No All-in-one Calendar. There was one Reservations’ calendar on KIGO, another on KIGOPRO, an Overview under Operations, another Overview under Schedule and so on… No availability search option on the main RESERVATIONS’ Calendar. - Owners XP had no option to send monthly owner statements \& payouts, so didn't apply to us. • No customizable templates with variables, only notification emails with a general content that must apply to all properties and all guests. • A Current \& a New Statement popped up when a reservation was edited, that needed to be compared thoroughly every time, because in several cases the Statements were inconsistent with the changes made. • Constant issues/ bugs \& annoying details: Photos not syncing, Deposit refunds not updating, properties disappearing from the website, reviews displayed twice, dates in both US \& European formats, time in both am/pm \& 24-hour formats, etc. > > We were convinced to sign up on misleading pretexts. The salesperson, perfectly aware of our needs, avoided informing us that the software might not be a good fit for us. After a 6-month long process of valuable time wasted on implementation/ training, we realized that most features were not user-friendly, some did not even apply to us. We were even trained on features that would soon be deactivated. To perform each simple task, an unnecessary complicated process was needed, increasing our workload. It was more time consuming for us to use it, than not to. All remarks below (Cons) were sent to Kigo on many occasions during the year, without receiving any reply whatsoever. We also eventually found out that we were repeatedly being overcharged for months, as Kigo was charging us on refundable Security Deposits as well. This amount was never refunded. We were bluntly told “We do not do refunds”. Finally, we filed a claim for damages that was rejected, after having to wait for a month without any response. Of all issues we endured, only the overcharging issue was accepted, however not refunded. As informed in writing, a 30 day notice was needed to terminate our account, so we sent it on March 9, 2020. On termination date, April 9, we were told that the previous information was wrong and that we were being charged up to April 30. I was glad not to pay April’s Invoice. Only then, there was an immediate and overwhelming response of daily "payment overdue" notifications. ----- ### "Great company, real people" — 5.0/5 > **Tom** | *27 de septiembre de 2018* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Been with them for going on 4 years now and although like all companies they had some growing pains but their ultra positive attitude and work ethic have really made a great product > > **Desventajas**: Nothing really, they are adding news api’s and services all the time ----- ### "Stable solution with ease of use" — 5.0/5 > **Roger** | *17 de diciembre de 2018* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I have been using this software for 5 years and always appreciated the ease of use and the stable connection it has with a vast number of OTA's and distributors. > > **Desventajas**: The software is less flexible than other solutions and modifications can hardly be implemented if not at a certain cost. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.es/software/1036729/kigo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/1036729/kigo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados