Opiniones de Feedbucket

Great tool that saves time - outstanding support

Comentarios: So far no problems and everything we expected was met or implemented.

Puntos a favor:

The simplicity with which we can now carry out the testing phase of new websites. We save time and at the same time have in the direction of the customer a professional software that enhances our services.

Puntos en contra:

Since the software is new, not all possible features or integrations are available yet, but since the customer service is very dedicated, that will surely come. Therefore, we have no negative opinions. Only the fact that the branding of the box is only possible in the most expensive tariff, we do not like so well.

FeedBucket FTW

Comentarios: Using FeedBucket is easy to use for both my clients and myself. Set up is incredibly easy, and the WordPress integration allows me to specify its availability for logged in users -- this allows me to use it on live websites, where the public won't see the FeedBucket tools, but clients can simply login and start leaving feedback.

Puntos a favor:

My primary goal is to make it easy for my clients to submit feedback on the websites I build for them. By making it easy for them, I'm rewarded with happy clients that actually enjoy providing feedback. The UI is also very easy for me to use and I love the various integrations, e.g. Slack and Asana, which improves my workflow so I can get more work done in less time.

Puntos en contra:

Seriously, I cannot think of any deal-breaking problems with FeedBucket. It has been an amazing tool and my only regret is that I didn't find it sooner.

Moved from USERBACK, wont look back!

Comentarios: Excellent product, been waiting for an alternative to USERBACK for a while now!

Puntos a favor:

The price compared to it's competitors, the first party Clickup connector, the fact that it can be triggered only on query strings, has attachments, screenshots and video recording.

Puntos en contra:

Mobile experience could be better, wish there was a minimize feature to hide the UI.

Great Tool

Puntos a favor:

Love the ease of creating tasks for teams to work.Amazing integrationsExcellent Customer Support

Puntos en contra:

Network logs are missing which can be very important to debug.

We moved from Marker.io and we're not looking back!

Comentarios: From the very beginning, [sensitive content hidden]
and his team have been phenomenal and I'm really excited to continue working with the team going forward!

Puntos a favor:

Feedbucket allows for our customers to seamlessly give us feedback for their websites. This is such a high quality and polished tool. It helps us elevate the value of our product for the end user.

Puntos en contra:

Initially, we had some features from Marker.io that weren't present in FeedBucket (namely a specific feature regarding Asana Integrations). I spoke with [sensitive content hidden] regarding the justification for inclusion and he identified a timeframe for the addition of these features and the team have absolutely surpassed our expectations! Thanks so much!

Simple but effective

Comentarios: So far I can not fault this in any ways. Great value for money and will save countless hours management customer feedback on projects

Puntos a favor:

As a company it is incredibly easy to implement on multiple sites and integrate into 3rd party software. You can have a site on Feedbuck and integrated in a matter of minutes. From a user point of view it is simple and intuitive to use and not convoluted.

Puntos en contra:

A few very minor things based around comment styling (use of colours etc) but I know this is being looked at for future development.

A Must Have Tool for Collecting Personal Feedback

Puntos a favor:

Our primary goal is to collect personal user feedback when they observe any anomaly in our dashboard, and Feedbucket features are right at the point. The Feedbucket interface for collecting feedback using screenshots and leaving a note on top of that is incredibly remarkable. Setup and onboarding were incredibly easy, and we went LIVE with Feedbucket in minutes.

Puntos en contra:

Nothing as such. We loved the overall product.

Very good Feedbacktool

Puntos a favor:

Easy to use and reliable. Good support if needed

Puntos en contra:

Lack of customization options. No easy way to change placement to bottom for example. You have to use custom code for this.

So much easier that screenshots and email tag

Puntos a favor:

We've been managing our client feedback like a caveman for the last few years. After some compelling recommendations by other Feedbucket users, I decided to try to modernize this step in our process. [sensitive content hidden] has been a pleasure to work with and the platform is super polished.

Puntos en contra:

None so far! Support has been very responsive and answered our questions straight away during integration.

Great tool - fantastic for feedback gathering

Comentarios: Loved using it, great service, customer support and overall experience

Puntos a favor:

Loved how easy it was to use, and the multiple ways you could use it

Puntos en contra:

Not much! Was just quite expensive for a small business to use

Simple yet sophisticated tool for website feedback

Comentarios: I am a huge fan of the tool and technical support. It provides a seamless workflow and saves me so much time and effort deciphering feedback from clients--totally eliminates the need for a shared Google doc or email threads with screenshots!

Puntos a favor:

Feedbucket is super easy to set up and integrate with existing systems for issue tracking and client feedback (I mostly use Notion). It's easy for clients to use on their own without creating an account, even the technologically challenged folks. It gave me everything I needed for designing & developing custom WordPress sites for clients with multiple stakeholders and collaborators. In one single comment you can make a detailed marked up of a screenshot, write comments, attach files, see browser/device information, and lots more.

Puntos en contra:

The only time I ran into an issue Feedbucket support really came through in attentive troubleshooting. They were able to identify the problem (on my end not theirs) and helped me solve it before my client noticed.

Très bon outil de feedback

Puntos a favor:

Il y a beaucoup d'outils de feedback sur le marché mais Feedbucket coche toutes les cases ! Ce que j'apprécie le plus : la possibilité depuis le widget de feedback de voir les autres bugs remontés par les utilisateurs et les commentaires sur les tickets. Ca change vraiment la donne et je ne l'ai vu que sur des outils beaucoup plus chers !

Puntos en contra:

L'écran listant les bugs pourrait peut-être gagner en fonctionnalités (modifications en lot par ex)

Feedbucket is a game changer

Comentarios: Our overall experience has been excellent, we dont have any complaints and Feedbucket has helped us free up so much time during our website development revisions.

Puntos a favor:

Feedbucket is super user friendly for us and our clients. The integration between Asana means that we almost never have to open feedbucket itself but can manage feedback all from within Asana

Puntos en contra:

Feedback tools could have the ability to use different colors and line thicknesses. Comments left on feedback should be allowed to include attachments Asana to Feedbucket should be able to bring over Asana comment images and assets It would be very nice if there was a customer facing Feedbucket portal

Ease of use client testing and bug tracking

Puntos a favor:

We are very happy with Feedbucket. It has really helped us gather informative and high quality feedback from our clients.

Puntos en contra:

Can’t really think of a cons with the tool, it simply works well and is easy to use.

An awesome bug tracking tool

Comentarios: Super satisfied great tool. Saved us a lot of time in our QA work and is helping us ensure no issue falls thru the cracks.

Puntos a favor:

The ease of integration. Multiple integrations with project management tools. The ease of giving feedback

Puntos en contra:

Not having the possibility to add more text comments in one screenshot. User/visitor can draw multiple lines or arrows but can comment on only one place in the screenshot

So easy to use

Comentarios: It is fantastic, I have tried other solutions before but my clients found them hard to use. They have all found using Feedbucket very simple and easy, which is a major plus for me.I have also found that their support is very responsive and flexible, which is another major plus.

Puntos a favor:

Very easy to set up and to use for both my and my clients.

Puntos en contra:

It needs a few more integrations yet but I know from support that they are getting there, so all good.

Amazing tool for gathering feedback

Puntos a favor:

It makes it extremely easy for our clients and QA team to provide feedback that includes all the necessary details, including screenshots, videos, along with device and console information.

Puntos en contra:

The roadmap addresses our concerns, so it's only a matter of time that improvement to tagging will be available, which is our only request.

Easy peasy feedback squeezy

Puntos a favor:

Super nice small tool that does its job fantastically. Extremely easy to set up, everything just works. No extensions necessary

Puntos en contra:

Price a bit steep but definitely worth it.

First customer test

Comentarios: Very easy to understand and use. Me on a Mac and the customer on a PC, no problem at all.

Puntos a favor:

Easy to install, did all what we wanted for the UX test/approval to the custmer

Puntos en contra:

Small stuff like no way to close the tutorial for end user. As admin I can turn it of, but I don't know if all on the customer part has seen it. And the one using it many times couldn't skip the 4 steps. So it's a small thing. 1 click or 4...

Feedbucket is exactly what we were looking for.

Comentarios: For a while, I struggled with buggy tools. When I found Feedbucket, I was immediately impressed with the ease of use and reliability of the third-party integrations.

Puntos a favor:

Feedbucket is very easy to set up. What I find most impressive with it is how quickly it sends tasks over to Asana and how reliable it is in that functionality.

Puntos en contra:

The only thing I could see as an improvement is some ability to embed a project task list in my own client portal on my agency website so my clients could see the open tasks in their client portal.

You’ve tried the rest – this is the winner!

Comentarios: We've probably purchased, used or tested the majority of tools on the market for getting website feedback and Feedbucket has to be the best!It's super simple to set up and gathering text feedback, image uploads, or video is a breeze. There's no need for browser extensions (that confuse your clients). It has superb two way integration with a whole suite of tools (which most other tools don't have).If you're looking for a way to get client feedback on a DEV or LIVE site straight into your task tool - this is it.Clients can even see the feedback they submitted, and when it's resolved right on their website. Great work guys!

Puntos a favor:

The simplicity of setting it up and configuring for each client site.The ease of use for the clients to submit feedback.

Puntos en contra:

The only con I did have has just been released as a feature - way to go!

A must-have for web agencies

Comentarios: Overall, feedbucket works really well and we did not run into any bug. Customer support is next level here!

Puntos a favor:

This makes communication about feedback on a website or web-app super easy. Directly implemented on the website as a widget with a lot of useful feedback options (foto, video, highlighting).

Puntos en contra:

You need to add and later remove a script to your website. In comparison to other tools that display websites inside another application, this takes more time.

Feedback

Comentarios: Very good!

Puntos a favor:

Very easy to use, customerfriendly.Good way for us in implementations of projects. Good to have the possibility to add tasks in automatically.

Puntos en contra:

Nothing yet..

Smarter way of dealing with feedback and bugs

Comentarios: As an entrepreneur and project manager, wearing many hats, Feedbucket has been a huge help in simplifying how we work on our product. No more screenshots, no more emails about bugs and a happier dev team.

Puntos a favor:

Screen recording, and a very fair pricing! When you discover an issue just take a screenshot with the Feedbucket widget, add a note or a drawing to explain, and then your feedback is directly sent to Jira.

Puntos en contra:

I understand that this is not something that can be fixed entirely by Feedbucket, but not being able to submit video recordings on mobile phones is a bit annoying.

Great tool, easy to implement and reliable integrations

Puntos a favor:

Feedbucket is easy to implement, helps us in our daily work with clients and has 5-star customer service. Best thing is that I don't need to log in to their platform to manage feedback, instead I can use my current project management tool! It's perfect!

Puntos en contra:

There is nothing negative to say - they even added a new feature just for us - and that was even before we switched to the pro version.