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Sobre OnPrintShop

OnPrintShop es un socio de TI para tu negocio de impresión. Comprende los desafíos de los PSP y automatiza los procesos de impresión para aumentar las ventas.

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Puntos a favor:

Flexibility to configure products, prices and stores for each client. Each product has many layers of options and settings which makes customization easy.

Puntos en contra:

It can be difficult to test the 4Over integrations and Elavon integrations that we have in place.

Valoraciones de OnPrintShop

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,5
Funcionalidades
4,6
Relación calidad-precio
4,7

Probabilidad de recomendación

9/10

OnPrintShop tiene una valoración global de 4,4 estrellas sobre 5 según las 42 opiniones de usuarios de Capterra.

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Filtrar opiniones (42)

Vic
Vic
President, CEO en EE. UU.
Usuario de Linkedin verificado
Impresión, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Simply the best in the Industry!

5,0 hace 5 años

Comentarios: We needed a responsive make-over. OnprintShop has provided stellar commitment to our redevelopment and deployment. We are looking forward to a long partnership with a team that understands our needs and works diligently with integrity to provide solutions.

Puntos a favor:

Ease of use, packed with an abundance of rich features to enhance the ecommerce workflow in our space in the print industry. The options under the hood are well thought out, developed for easy integration and work exactly as expected.

Puntos en contra:

There's nothing to not like about OnPrintShop. This platform has been developed by a team of industry leaders that have performed a deep dive into the daily operations of a print organization. Everything is covered from order placement, client registration, through shipping and payment gateway integration - absolutely amazing platform.

Neil
Systems & Operations en RU
Impresión, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Best in its class

5,0 hace 4 años

Comentarios: The experience from initial consultations to purchase, installation and use, has been exemplarary. The team at OPS listens to our needs, is attentive, prompt and efficient in their responses and solutions. The software has re-developed our business model making us efficient. It would be a great addition to any print firm.

Puntos a favor:

The implimentation of the software is effortless, the support provided by the team at OPS is second to none. The flexibility of the software to customize to our own requirements has been the most important factor for us. Both front end and admin side for this software is very simple and intuitive to use. Product setup and the variations for options is incredible and the software is regularly updated with new features. This platform is becoming in our opinion the leading platform.

Puntos en contra:

Software is a subscription service and access to server space is limited, however, any requirement for this is undertaken by the support team. Not having access to server space is a slight limitation in our opinion - however, we have found that the support team has facilitated each and every request we have asked for.

Amanda
graphic designer en Nueva Zelanda
Impresión, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

our customers love using it, but we have had a lot of technical issues

3,0 hace 7 años

Comentarios: a lot less manual design and admin as customers can log on and make the changes themselves, which is particularly helpful when its only a name and phone number on a business card!

Puntos a favor:

its very easy to use, straight forward to show customers and our corporate customers love that we can customise there interface with their logo and colours.

Puntos en contra:

Our corporate customers use this everyday so with the time difference its hard to speak to technical support when we have issues and questions, and even with new updates we have the same issues reoccurring which is frustrating.

David
Director of Marketing and Ecommerce en EE. UU.
Diseño, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

David Jones Customer Review

4,0 hace 3 meses

Comentarios: Overall, it has been a good experience. We are happy with the product and [sensitive content hidden] (and the support team) have helped us find solutions to almost all of our problems. The support has been very responsive and helpful.

Puntos a favor:

The customer support has been very good, especially chat. Our assigned rep, [sensitive content hidden] has been very responsive and helpful. We like that there are so many features already built in that specifically with the print industry in mind. We needed an ecommerce platform that could integrate with 4Over. We liked the design tool. We like the templates and the admin.

Puntos en contra:

We have to do a lot of testign to ensure the site is operating correctly. It can be difficult to test the 4Over integrations and Elavon integrations that we have in place. We have needed to ask support for a lot of help.

Andrew
CEO en EE. UU.
Impresión, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

On print shop review

5,0 hace 2 años

Comentarios: Best experience. Work with us non stop to get what we want.

Puntos a favor:

How they work so well. Everything is easy and works perfectly. Software team responds fast.

Puntos en contra:

That we have to pay for every change/ or custom theme that we needed changed.

GENE
President en EE. UU.
Impresión, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great company, powerful product.

5,0 hace 4 años

Comentarios: Great product overall. They are incredibly responsive and easy to work with. Customizations are no problem and very cost effective. The software adapts to our business model, not the other way around.

Puntos a favor:

OnPrintShop works well for our needs. We have a diverse and complex product line selling signs of all shapes and sizes. OPS is flexible enough to allow us to price our products out dynamically.

Puntos en contra:

As with any Web2Print solution, there is huge amount of time invested by my team and I to input all the products. I don't know how else it could be done, but this is by far our largest challenge.

Ethan
General Manager en EE. UU.
Impresión, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

A well-rounded Web-2-Print solution

5,0 hace 3 meses

Puntos a favor:

The customer support provided by the OPS team is truly incredible. While most web-to-print solutions are of high quality and user-friendly, OPS stands out with its exceptional customer service team. Our dedicated representative, [sensitive content hidden], consistently goes above and beyond, making us feel like he's an integral part of our own team. Demonstrating genuine care and always prioritizing the best interests of our team, [sensitive content hidden] embodies the level of service that is incredibly important to me. We greatly appreciate his dedication and support.

Puntos en contra:

If I had to nitpick, I would say the time difference can be an issue when trying to get everyone on the same zoom call.

George
George
CEO en EE. UU.
Usuario de Linkedin verificado
Impresión, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

OnPrintShop - Great Service / Flexible Software

4,0 hace 6 años

Comentarios: OnPrintShop customized the program for me, but I went through several paid upgrades to get the product fully functional.

Puntos a favor:

Very flexible in programming and customization, at little to no cost.

Puntos en contra:

The out of the box version had a lot of language and functionality of an Indian computer programmer. Took a lot of time to put the program into shape for USA usage.

Andry
co-founder en Bélgica
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Good system to follow the printing orders

4,0 hace 7 años

Puntos a favor:

A lot of features! And very good customer support. If there is a problem, you can contact them by mail or chat and they'll help you right away

Puntos en contra:

Some features are still missing. Fortunately, there are each 3 months updates in the system and if it's possible, they'll implement the issue into the new update

Paul
Artist en EE. UU.
Fotografía, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Easy, Simple edits

4,0 hace 6 años

Comentarios: I love the features and since i compose most of my art prior to editing, usually the only thing i need to do is sharpen and crop.

Puntos a favor:

I like the ease of uploading and that the simple edits i need are quick and accurate

Puntos en contra:

One and only thing i don't care for is that it cannot be guided. I usually don't have the patience to sit and watch a tutorial on special edits.

Kellie
Marketing Director en EE. UU.
Impresión, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Wonderful platform and offers pretty much everything!

5,0 hace 2 años

Comentarios: We had a great experience with Onprint. The service is excellent. They always go above and beyond for their clients. We have been with Onprint for over 6 years and I can think of maybe 1-2 issues we had but they were always handled quickly and professionally.

Puntos a favor:

I liked the calculation feature; it gives us a lot of control over our pricing, especially with the attributes. And the pricing calculator is amazing and has saved us so much time speaking with customers.

Puntos en contra:

We really needed a something that was compatible with our management system. And more integration with items like wetransfer and fedex.

Bill
Prsident/CEO en EE. UU.
Impresión, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

PrintFast review of OnPrintShop

5,0 hace 2 años

Comentarios: The product is stable and solid without any issues. It is a pleasure to use with predictable results. The shining star though is their support. The support team is AMAZING! They respond quickly to my questions and are always patient with me and my learning curve. I cannot say enough good things about the support that I have received from OnPrintShop.

Puntos a favor:

Flexibility to configure products, prices and stores for each client. Each product has many layers of options and settings which makes customization easy.

Puntos en contra:

Honestly, I cannot think of any features that we do not like.

Gaurav
Sales en Canadá
Impresión, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Exceptional Customer Service

5,0 el año pasado

Comentarios: The team at OnPrintShop have mastered the art of customer service. We have never experienced this level of dedication and responsiveness from any vendor or supplier.

Puntos a favor:

This is a custom made solution for the print industry. On Print Shop has been able to capture everything that a printer would need to automate their back end order processing system.

Puntos en contra:

As with any system, there is a lot of upfront work that is required in terms of having the data and figures all organized. There are very few negatives, if any.

Laura
Senior Manager en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la opinión

We were looking for an out of the box solution to attract new business, OnPrintShop delivered!

5,0 hace 7 años

Puntos a favor:

The software is pretty flexible. If it doesn't seem to address your need in the most obvious way, there is usually a way to work around it. The customer support is outstanding in every respect. The technical department addresses issues swiftly. Updates come out regularly. We've been very pleased that their customer support team listens to our feedback, communicates it to the developers and those concerns/wishes are often addressed in the next update.

Puntos en contra:

The online "manual" is not well documented. However, the customer support team is readily available and goes above and beyond when it comes to responding and teaching the "how-to's"

Rafeek
MD en India
Impresión, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

wonder full platform

5,0 hace 7 años

Puntos a favor:

user friendly... as an administrator, it is very user friendly and easier to alter or place any product insertions..... the pre-loaded templates with relevancy is awesome and we are able to find most of the jobbers used to download our images for designing

Puntos en contra:

still some graphics would have been included which would have given smoother transition looks .... this optionality absence has led us to implement the software nearly an year as we could not find a proper web designer... rest all the platform is awesome

Gabriela
Manager en Costa Rica
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

This software is an essential part of my business. Very happy customer¡

5,0 hace 7 años

Puntos a favor:

Software is very easy to use and customer service is great. They are always 24 / 7 to support any issue.

Puntos en contra:

Sometimes the website layout is not easy to personalize according to your needs. Is not easy to change.

MR. SANKET
IT-HEAD en India
Impresión, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Excellent Web2print Solution & application

5,0 hace 7 años

Comentarios: Work Stability & profit.

Puntos a favor:

User Friendly dash-board and operation. Support & training team was excellent & coperative. Updates come out regularly. We've been very pleased that their customer support team listens to our feedback, communicates it to the developers and those concerns/wishes are often addressed in the next update.

Puntos en contra:

Manage all the printer needs for web to printing. Workflow management give us the exact status of the job when you have different work department.

Daniel
Commercial Manager en Omán
Impresión, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

My first POD SAAS trial.

5,0 hace 2 años

Puntos a favor:

Fair price points and overall packgage. It takes little time to figure iot out but not that difficult.

Puntos en contra:

Paymenet method can be more articulated. Online designer studio templates can be upgraded.

Darren
CEO en Australia
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Exceptional Platform

5,0 hace 3 años

Puntos a favor:

Easy to use for both our staff and our customers. Very customisable. Exceptional Support

Puntos en contra:

None to date. So far any of the challenges I have come up / across have been resolved by the support and account management team.

Katie
Art Director en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Magical, Fantastic, Responsive & Lovely People

5,0 hace 7 años

Puntos a favor:

The software is very functional and the team that supports and backs it up is exceptional. Pradeep is an amazing customer service representative that saw to my every need for building for the website.

Puntos en contra:

There are functions that are not accessible from the back-end. Adding a few more functions for customization would be helpful.

Mike
Owner en Canadá
Impresión, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Web to print

5,0 hace 5 años

Puntos a favor:

OnPrintShop team and software are the most powerful system available in the web to print market. I tried couple of different companies in past but none of them met my requirement. I am so happy and grateful to meet and working with you.

Puntos en contra:

I can't setup minimum charge for additional option.

Jaison
Operations Director en EE. UU.
Impresión, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Replaced old retail site with OPS. Great Support, good value, extensive options, cont. improvement.

5,0 hace 7 años

Comentarios: OPS allows you to compete and keep up with others quickly and efficiently in the online print ordering market. In our specific market it has allowed to stay in the lead.

Puntos a favor:

Online design tool, base templates, ease of creating design templates, integration of options and excellent customer service and support.

Greg
president en EE. UU.
Impresión, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Site setup

5,0 el año pasado

Comentarios: They are helpful answering questions and guiding the setup process.

Puntos a favor:

Available Functions and build out allows for growth

Puntos en contra:

Set up is daunting and can be complicated, especially if you do not do this daily.

Stephanie
Graphic Designer en Canadá
Impresión, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Review

4,0 el año pasado

Comentarios: [sensitive content hidden] has been very helpful pointing us to the right info

Puntos a favor:

EPMS integration, Custom B2B storefronts

Puntos en contra:

Integration with EPMS has been difficult, hard to self test errors

frank
President en EE. UU.
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Really happy with this software .

5,0 hace 7 años

Puntos a favor:

we was looking for a web to print solution for a long time every time i see a demo something is missing but this this company they just nailed it everything we want and its there . customer service is awsome everyone is very helpful.

Puntos en contra:

Hmmm not much i can say anything few things i dont like about the software but nothing major . i was told it will be fixed in the next upgrade so looking forward for it.