Opiniones de Dayforce HCM

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Puntos a favor:

Nice demo with good support. Pricing is a bit out of our budgeted amount.

Puntos en contra:

The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce.

Valoraciones de Dayforce HCM

Evaluación media

Facilidad de uso
4,2
Atención al cliente
3,9
Funcionalidades
4,2
Relación calidad-precio
4,1

Probabilidad de recomendación

8,1/10

Dayforce HCM tiene una valoración global de 4,3 estrellas sobre 5 según las 749 opiniones de usuarios de Capterra.

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Lillian
Lillian
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

One of the most advanced HRIS platforms

5,0 el mes pasado Nuevo

Comentarios: I like that it works with Microsoft Office and that we can connect it to other systems via several different application programming interfaces. Their most recent updates have been great, and I can't wait to try out the next things they've been hinting at.

Puntos a favor:

Dayforce HCM is used for new hire processing and health insurance enrollment. Our company processes three different payrolls for its different employee types (Union, Exempt, and Non-Exempt).

Puntos en contra:

There is a unique Employee Number for each worker. It combines the two into one cohesive whole while making reports. To properly divide them, I must always use the Text to Columns function in Excel. If they could be separated straight away, it would be great.

Jessica
Jessica
Game Programmer en EE. UU.
Usuario de Linkedin verificado
Software informático, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Dayforce simplifies and accelerates the payroll processing

4,0 el mes pasado Nuevo

Comentarios: Dayforce is an excellent option for any enterprise-level business. If you're looking to fix a problem with the system's mainstay functionality—namely, payroll and related "pay logic”—I think Dayforce is your best bet. After making that call, you'll also see increased productivity from the other modules I mentioned.

Puntos a favor:

Ceridian Dayforce is used for many different purposes, including payroll, benefits, and attendance tracking. The payroll is run every other week. Dayforce is used for benefits enrollment, and the data is then sent to our supplier via an export. Dayforce is used to record and analyze attendance data, whereas DF is used to record and analyze vacation, sick, and personal time.

Puntos en contra:

While progress has been made in the area of learning, its usefulness is limited by the fact that it is integrated from the outside. The scheduling module requires more human intervention than is ideal.

Elle
Hiring Manager en EE. UU.
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Hiring managers to determine need for cover letter

3,0 hace 2 meses Nuevo

Comentarios: Lack of option for cover letter requirement at hiring manager's discretion is unacceptable. Unfortunately, we switched from a previous better system.

Puntos a favor:

Clean looking and uncluttered interface.

Puntos en contra:

Lack of option for cover letter requirement at hiring manager's discretion. Certain functions not intuitive and lack of training guides.

Alicia
People Team Business Partner en EE. UU.
Software informático, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Dayforce realistic review

4,0 hace 3 meses

Comentarios: It’s a great tool and an upgrade compared to our old system. It is definitely for a larger company. I like a lot of the customizable features but the system isn’t super intuitive and it’s not the easiest to learn.

Puntos a favor:

I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out.

Puntos en contra:

You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make

Elīna
Human Resources Specialist en Letonia
Productos cosméticos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Streamlined HR Management with Dayforce HCM

5,0 hace 2 semanas Nuevo

Comentarios: I have had a mostly positive experience with Dayforce HCM, as it has streamlined our HR processes and increased productivity. The single employee record and real-time insights have been extremely helpful, but there's room for improvement in customer support and ease of navigation.

Puntos a favor:

I appreciate how Dayforce HCM has consolidated employee information into one platform, making it easy for me to access and manage crucial data. The on-demand access has significantly improved my efficiency in making informed decisions.

Puntos en contra:

While I generally find Dayforce HCM to be user-friendly, I occasionally experience difficulty navigating through some of its features. Additionally, the customer support response time can be slow, which may be frustrating when facing urgent issues.

Elisa
Finance/Payroll/Benefits Administrator en Canadá
Servicios jurídicos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dayforce HCM is an excellent HR, Payroll, Workforce Management Software

5,0 hace 2 meses

Puntos a favor:

Dayforce HCM is a reliable software and easy to use. Having payroll, HR, onboarding, benefits, attendance, and much more combined in one software is significant. Dayforce HCM meets our needs.

Puntos en contra:

The benefits module is what I like least about Dayforce HCM. It can be finicky at times.

Heidi
Payroll Administrator en EE. UU.
Hostelería, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

A robust product - but expensive

4,0 el mes pasado Nuevo

Comentarios: It's a solid product, but Tax and customer service really need an over haul.

Puntos a favor:

It's always improving and very flexible.

Puntos en contra:

The price is very expensive with a lot of additional fees for everything. Customer service could be improved and has been going downhill for the past few years.

Hazem
Hazem
graphic desing en Egipto
Usuario de Linkedin verificado
Diseño, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

"Efficient and Comprehensive HR Management: A Review of Dayforce HCM"

5,0 hace 2 meses Nuevo

Comentarios: Overall:Dayforce HCM is an excellent HR solution for mid-sized to large companies looking for a comprehensive HR platform. The software's cloud-based nature, user-friendly interface, and real-time analytics make it a popular choice for HR teams. While the implementation process can be complex, the benefits of the platform outweigh the drawbacks. However, the cost of the software may be a concern for small businesses or those with limited budgets.

Puntos a favor:

1- Comprehensive HR solution: Dayforce HCM offers a wide range of HR functionalities such as payroll management, benefits administration, time and attendance tracking, and employee scheduling, making it a one-stop-shop for all HR needs.2- Cloud-based: Being cloud-based, Dayforce HCM allows for easy access to information from anywhere at any time, making it convenient for employees and HR staff.3- User-friendly interface: The software has an intuitive interface that is easy to navigate and use, making it simple for employees to use and reducing the need for extensive training.4- Integration with other systems: Dayforce HCM can integrate with other systems, such as applicant tracking systems, providing a seamless flow of data.5- Real-time data analytics: The platform provides real-time data analytics, enabling HR staff to make informed decisions quickly.

Puntos en contra:

1- Cost: Dayforce HCM can be expensive for small businesses or those with limited budgets.2- Complex implementation: Implementing Dayforce HCM can be complex, requiring significant effort and time from HR teams to ensure a smooth transition.3- Limited customization: While Dayforce HCM offers a comprehensive suite of HR functionalities, there may be limited customization options available for specific business needs.

Usuario verificado
Usuario de Linkedin verificado
Servicios individuales y familiares, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dayforce helps with efficiency and effectiveness

4,0 hace 2 meses

Comentarios: More time to focus on team building and ensuring healthy work environment

Puntos a favor:

Online Time management being able to access staff time management away from the office

Puntos en contra:

I never used other products to compare Dayforce hcm therefore have no complaints

Linda
Payroll Director en EE. UU.
Petróleo y energía, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dayforce system

4,0 el mes pasado Nuevo

Comentarios: very configurable.

Puntos a favor:

Love the payroll module. Much better than the old system.

Puntos en contra:

entitlement module still need a lot to be streamlined better.

Maryam
HR Manager en Canadá
Dispositivos médicos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Poor Customer Service Experience

3,0 hace 3 años

Comentarios: Not a very pleasant experience when you ask for an additional customized report for eight months and it is not done yet.

Puntos a favor:

It is user friendly at some points and it is very popular.

Puntos en contra:

The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce. It has been eight months and it is not done yet. It is impacting our HR and accounting system big time. The team that they outsource their job to, is not very competent even though I love to work with main Ceridian team. It is really difficult to make any changes. I have to call customer support for almost everything as I dont have access to so many things to do.

Andria
Payroll & Benefits Administrator en EE. UU.
Seguros, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Probably more cons at this point than pros

4,0 hace 4 años

Comentarios: It is a single platform and we are still working to integrate each module to the full potential.

Puntos a favor:

It is pretty easy to use and it is a clean looking platform.

Puntos en contra:

Some of the things I like least about the software are the custom reports (creating can be difficult as I can't pull in all the fields I believe I should be able to from the employee profile - i.e. GL splits); I am finding the mid-year HSA enrollment changes to be very difficult (employees find it difficult as well); and the GL setup is not conducive to making manual changes during the year. I have to constantly contact support to make changes and go through multiple tests just to get to where we need to be for reporting.

Trish
Talent Acquisition Manager en EE. UU.
Hostelería, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dayforce Rocks!!

5,0 hace 4 años

Comentarios: I love it. It is user friendly and real time tracking which is awesome!!! Super easy to learn and teach!

Puntos a favor:

I use the recruiting module a lot and I really like it. I love the talent management pool and how easy it is to use and send resumes. The talent pool keeps me organized as well,

Puntos en contra:

Nothing really. Sometimes it lags in the recruiting module but otherwise I love it,

Stephen
HRIS Administrator en
Logística y cadena de suministro, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Dayforce HCM is a great, single database cloud software, that is constantly adding new features.

5,0 hace 6 años

Comentarios: Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Puntos a favor:

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

Puntos en contra:

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces. Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

Bethann
Payroll Manager en EE. UU.
Productos farmacéuticos, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Expect the Unexpected

5,0 hace 6 años

Comentarios: We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly take the time to get to know your business and your needs and help decide what the best solutions are for your business - which may not by the newest product they are selling. We have a very complex payroll, and we have the right solution for us at the present time. We also continue to find new ways to leverage the WFM platform to capture as much information as possible about time, labor and attendance. If you are considering making the change to Dayforce, you can't be prepared enough. You need to understand your own policies and procedures like the back of your hand as well as have the ability to explain the same to the implementation team. They will do their best with the information you provide, but it is up to you to ensure they understand and to test everything multiple times to make sure it is what you need. Keep in mind, the platform is highly configurable. As mentioned earlier, we have a rather complex payroll. We have six separate payrolls that combine hourly, salary, weekly, biweekly, union, non-union, etc. A little of everything. The policies for each payroll are entirely different, and both Ceridian HPL and Dayforce handle it without any problems. Here and there we have had to be creative - but it was still able to be accomplished. I have been working in HR and payroll for 15 years and have used numerous different vendors/software over the years. None of them are 100% perfect. But Ceridian comes the closest. It is the most configurable and provides the best ad-hoc reporting tools out there. We have been able to automate many processes that used to be manual systems. This has freed up our HR staff to be more hands-on with employee onboarding, engagement, and development instead of stuck behind their desk completing transactional tasks.

Puntos a favor:

It is highly configurable. It handles changes due to union contracts with ease.

Puntos en contra:

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Stephen
HRIS Administrator en EE. UU.
Transporte/transporte en camión/ferrocarril, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Review of Dayforce HCM

5,0 hace 6 años

Comentarios: Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Puntos a favor:

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

Puntos en contra:

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading.

Donna
Executive Director en Canadá
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dayforce for a non profit

5,0 hace 2 meses

Comentarios: Cerdian support staff are very responsive. Ease of use for an organization that does not have a HR or Payroll sept.

Puntos a favor:

Employees and management can access anytime anywhere!

Puntos en contra:

Price, great features are available, but all come at an added cost.

Khristan
Training & Development Manager en
Hostelería, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Empowering Team Members

4,0 hace 6 años

Comentarios: Overall, we have truly benefited from partnering with Dayforce. Our team members are excited about the user friendliness of the program, the accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. Our managers have raved about being able to schedule within labor guidelines and team member availability. Time Off requests are easier to track, schedule, approve/decline. Personal Action Form items that require approval are now electronic, which has smoothed out our process. We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, we have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Puntos a favor:

• Our team members are excited about the user friendliness of the program, • Great to have accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. • Managers have raved about being able to schedule within labor guidelines and team member availability. • Time Off requests are easier to track, schedule, approve/decline. • Personal Action Form items that require approval are now electronic, which has smoothed out our process. • We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, • We have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Puntos en contra:

Implementation might drive you crazy, but your team will be elated & productivity improved. It would have been helpful to know more about what was required & expected for implementation so we could have made better decisions with assigning responsibilities during the implementation process.

Tyler
CFO en EE. UU.
Maquinaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Dayforce is Great

5,0 hace 4 años

Comentarios: It replaced a prior HCM system that was not doing a good job. Users were not happy with the accessibility to infromation

Puntos a favor:

It is fantastic. It handles all of our HCM and payroll needs. The reporting is great, never any issues with compliance

Puntos en contra:

There is nothing that i dont like . It is a great platform.

Chris
Director of Store Labor en EE. UU.
Comercio minorista, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Spend more time on strategic decisions and less time worrying about your software application.

5,0 hace 6 años

Comentarios: Summary: Dayforce has an intuitive user interface that is easy to use for people with various technical abilities. Employees can view their time card in real-time and it's easy to view task progress across devices. Reporting could be more robust. Dayforce is very useful in an environment where there is a fast pace and multiple access points such as retail, grocery stores, etc. Places of work that allow the use of mobile devices will really allow the application to shine. Environments, where there isn't reliable network access, may prove difficult. Dayforce support staff is very responsive to customer needs and their level of support is strong. We use Dayforce across 90% of our enterprise. We use Time & Attendance across the entire 90% and Scheduling & Task Management across 75%. As a specialty retailer in the Musical Instrument category, we sell very specific products to customers with very specific needs. That requires knowledgeable employees to be in the right place at the right time. Dayforce is key to making that happen.

Puntos a favor:

- Intuitive user interface that is easy to use for people with various technical abilities - Employees can view their time card in real-time on many different devices - Easily view task progress across devices and with downward visibility throughout the organization

Puntos en contra:

- Dayforce could use more robust reporting within the application but have recently released a new Business Intelligence tool to fill the need

Peggy
Payroll Supervisor en EE. UU.
Productos químicos, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Reasons for using Dayforce

5,0 hace 4 años

Comentarios: Faster payroll runs, love year end process which really save time and stress.

Puntos a favor:

It is very user friendly and easy to train new users. Handles or tax filings with little issues. Tax representatives easy to discuss any issue with. Payroll processing is quick and finishes very quickly with no errors if you check your import. Love how easy year end is. Even with having to hit information from HR and our accounts payable department we can close year end with little or no overtime. Support needs some work but they are becoming better in handling issues.

Puntos en contra:

The support answering and helping wth issues. No communication between Dayforce and Source Tax.

Michelle
Sr. Manager, HRIS/Payroll en
Alimentación y bebidas, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Intuitive System

5,0 hace 6 años

Comentarios: We implemented this system almost a year ago throughout our whole organization and we LOVE it! Our team members appreciate having some of the power in their hands to be able to see their schedules on the mobile app, request time off on the mobile app, managers can approve request on the mobile app, and the system is very easy to navigate. If we had to make the choice again, we would not change a thing!

Puntos a favor:

Dayforce is very intuitive, which is one of the reasons we decided on Dayforce. We looked at the system from the perspective of the team member, who would use it, but most likely not daily. How would they be able to navigate the system? What would be their challenges? We found that Dayforce was able to rise to the challenge and provide many tools that would help our team members out along the way. One of them we like is the great mobile app that appeals to the millennials. Being able to check schedules, time worked, request time off, etc. on the mobile app has been a huge success for the team members as well as the managers who would get the calls to find out what the schedule is, or how much time off is available.

Puntos en contra:

The reporting for someone not as advanced is great, but for those that are more advanced it can be challenging. To be fair, they do have a lot of standard reports that you can tweak, but for those that like to get in and pull various reports, I don't think they have a good way of letting you know what the tables are and where to pull the data from.

Lyla
HR Operations Associate en EE. UU.
Recursos Humanos, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ceridian Dayforce Review

4,0 hace 4 años

Comentarios: I'd describe the experience with the cliche "it's a rollercoaster." There have been many process improvements that have come about based on Release updates and the interface is so nice to utilize. However, we have spent so many extra dollars attempting to fix issues stemming from implementation. It should be easier to make improvements without an added cost.

Puntos a favor:

I enjoy that this system is constantly evolving and improving their features and services. They listen to customer feedback and work to add improvements with each release.

Puntos en contra:

Unfortunately, the hand-off between Implementation and Support can be difficult, especially if you were not on the team to implement the product. Additionally, the added cost to fix issues stemming from implementation can be incredibly frustrating, especially for a not-for-profit client. We have to debate whether the cost is worth the advancement or if we should continue utilizing manual work-arounds. That's a terrible place to be in when attempting to improve HR processes. Additionally, if you are not knowledgeable in technological terminology, it can be very difficult to "speak the same language" as the Support Team and this can lead to communication break-downs.

Natalie
HR Generalist/Payroll en EE. UU.
Seguridad pública, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

reporting & scheduling

4,0 hace 4 años

Comentarios: Good - working through the issues with support

Puntos a favor:

reports should be able to put numbers in two decimal places managers should be able to edit schedules on the same screen as timesheets

Puntos en contra:

reports - creating employee change report - runs be change date not date range of change.

Debra
EE. UU.
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Longtime partnership continues to improve through Dayforce!

5,0 hace 5 años

Puntos a favor:

Flexibility! Dayforce is easily customizable to accommodate our business needs as they change. As we continue to add modules, our processes increasingly become more efficient, effective and accurate. Simultaneously and seamlessly the system streamlines all of the data, whether it's HR or Payroll, in a functional manner. We've reduced the time to process payroll by 70%! We appreciate the partnership with Ceridian, a relationship that has lasted over 29 years!

Puntos en contra:

I would like to see quarterly regional meetings to meet other Ceridian/Dayforce clients, gain insights and share ideas. The only time I get an opportunity to meet and collaborate with other users is during Insights and I seem to always miss the opportunity to meet other users. I would like to see a price break for non-profit companies. It's important to retain our services but we are limited in the dollars we spend annually.