Opiniones de MantisBT

Sobre MantisBT

Escrito en PHP, este software gratuito de seguimiento de problemas está escrito bajo el protocolo de GNU.

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Puntos a favor:

It is easy to use, customizable and works well for integrating issues between support and development teams.

Puntos en contra:

I dislike the lot of fields to fill in for opening an issue and the issue organization itsefle which is not easy to understand.

Valoraciones de MantisBT

Evaluación media

Facilidad de uso
4,1
Atención al cliente
3,7
Funciones
4,0
Relación calidad-precio
4,4

Probabilidad de recomendación

7,8/10

MantisBT tiene una valoración global de 4,1 estrellas sobre 5 según las 94 opiniones de usuarios de Capterra.

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Fernando
Fernando
COO en España
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good and easy issue tracker

5,0 hace 4 meses

Comentarios: We use MantisBT to help desk, IT project management and software development tickets (bug a new funcionalities)

Puntos a favor:

Easy use and API and plugin capabilities

Puntos en contra:

I would like a more modern user interface and better statistic funcionality

Andrew
Andrew
Business Coach and Head Strategist en Nueva Zelanda
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great for tracking features, bugs and managing a distributed team.

4,0 hace 2 años

Comentarios: Have been using it consistently, does the job and is great price for a small team.

Puntos a favor:

Easy to customise system, could add workflow and structure to it suited to our specific use case and set up. Works well with easy customisation.

Puntos en contra:

Notification and feature management through pipeline doesn't have the best visibility - at least not obviously out of the box.

Julián
CIO en Francia
Telecomunicaciones, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A customizable issue tracker, but requires advanced setup

3,0 hace 2 años

Comentarios: This software was our very first option to manage our company's tasks. As our business grew, we needed to fit the program into our business logic. Each customization of this software lasted a couple days until it fit. It was a permanent time-consuming task.

Puntos a favor:

The flexibility of the issue tracker is powerful. It can fit all logic business only with the core features, and it can be hooked to external applications that may exists in the company environment.

Puntos en contra:

The installation and customization process can be very complex. If the company needs special workflows or external integrations, it may lead to write own add-ons or modify the program at code level to accomplish it.

Jose Miguel
Jose Miguel
Software Development Team Manager en El Salvador
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

MantisBT, basic control for basic dev teams

4,0 hace 3 años

Comentarios: We needed a basic bug tracker system, based on that and we actually work using the predefined workflow: if your needs fits with ours, MantisBT is a very solid, stable and easy to use BTS.
Included Workflow:

Puntos a favor:

Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.

Puntos en contra:

Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.

Bharat
Bharat
Software Engineer en India
Usuario de Linkedin verificado
Software informático, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Bug tracking tool

4,0 hace 4 años

Puntos a favor:

Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose. Tester assign bugs/issues found during testing over different project. A tester can attach screen shot, documents of bugs. Mantis feature are very simple to use.

Puntos en contra:

The User interface looks older. Bulk data uploading in mantis is not happen at once sometimes.

Shubham
Shubham
Developer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Bug On the Way

4,0 hace 2 años

Comentarios: We are resolving our issue that were found during testing. The tester assign the issues or bug to he developer and after that developer will fix the issue and simple re assign the ticket to the tester with the status changed to the fixed state.

Puntos a favor:

With this we can easily assign the bug or issue to the developer with the details regarding the issue. It opens a ticket on the name of the assignee. You can also track the issues of the developer and can be helpful in counting the overall performance rate of the developer.

Puntos en contra:

It's not that easy to use and with multiple tickets or issues opened at the same time it's very confusing.

Mark
Mark
IT Infrastructure Manager en Sudáfrica
Usuario de Linkedin verificado
, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Job logging software

4,0 hace 4 años

Puntos a favor:

The software is easy enough to use and you can log track and trace current and in progress jobs that have been created. Timelines and grades give you the capability to process logged jobs in the time frame required.

Puntos en contra:

For the average user this software will not be that easy to navigate around but once thy have had enough training on it they will be comfortable enough to use it.

Usuario verificado
Senior Project Manager en Sri Lanka
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Bug Tracking Extended

5,0 hace 9 meses

Comentarios: It does bug tracking well but the interface + features provided could improve inline with their competitors

Puntos a favor:

If Bug Tracking is what you want to do, MantisBT has you covered on all aspects of tracking an issue, from identification up to fixing and verification. The workflows and structure can be configured to how your team works and the team composition and it also has all the tracking/documenting features needed on a normal QA process. The Roadmap and Wiki features are great for management and planning aspects of bugs/issues and delivery.

Puntos en contra:

Installation (Standalone) and customization to fit your specific organization/project can be a bit of a hassle especially if you want specific workflows or if you rely on external integrations for bug tracking/reporting needs. For someone who is new to MantisBT, it will take some time to get used to the user interface + there won't be easy 'wizards/tips' to guide them through the flows.

Warren James
IT Support Engineer and SharePoint Admin en Sudáfrica
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Was not hard software to learn and work through

4,0 hace 4 años

Puntos a favor:

You can tack jobs logged relatively easily. Works well in a software dev environment where you are tracking bug related jobs and creating release notes for techs.

Puntos en contra:

Every now and then the job submitted would not log properly and you would have to start the whole log again.

abdelli
abdelli
Student Ambassador en EE. UU.
Usuario de Linkedin verificado
Educación superior, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

great tool to truck bugs

4,0 hace 3 años

Puntos a favor:

I like how it's easy to install and use since the interface is very simple but not modern. Also you can customize it to your needs. I highly recommend it.

Puntos en contra:

there are some customisations aren't possible so you will have to change the core by yourself..

Pankaj
Pankaj
Sr Android Developer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A true experience with mantisBT

5,0 hace 6 días Nuevo

Comentarios: Overall I am very happy with this product and I will suggest my other colleagues to use maintisBT.

Puntos a favor:

I like the activity tracking feature of this platform it's a very important feature.

Puntos en contra:

There are no option to login with Google or any other platform like linkedin Facebook and so on.

Usuario verificado
Software Engineer en India
Usuario de Linkedin verificado
, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Feature Rich bug tracker

4,0 hace 4 años

Comentarios: Proper tracking of daily tasks.

Puntos a favor:

Can track multiple projects and multiple users working on it. The filters given are really awesome, it helps a lot to track the project and user workflow. Many functionalities are given with simplicity like forms, user tracker, project-wise tracking, road maps, user account, project details, etc. Various User levels are given to work with, so it's easy to assign, resolve and close the issue for higher / lower level user too. The detailing about any task gives in-depth info of any project, in which child task, parent task functionality plays the major role.

Puntos en contra:

The UI is not at all user-friendly, the non-technical person could not understand it easily. The concept of child class/ parent class is tedious to understand in the first view. The links for "Bug Update" page (Pencil icon) and "bug view" page (hyperlinked Bug ID) are located really very close, so while updating the task, it creates confusion.

James
Simulator engineer en RU
Hardware informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great product with lots of funtionality

4,0 hace 6 años

Comentarios: I used this for my old place of work! and must say at the time it was easy to use, With tons of features!
I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states!
I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user! but mantis is definitely a handy little program that I would say is focused more on the technical user!

Puntos a favor:

Ease of use and functionality

Puntos en contra:

Looks a bit more technical for the nontechnician minded

Diane
National Sales & Project Manager en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Keeps my world running smoothly

4,0 hace 2 años

Comentarios: I've been using the product for over five years and it does the job.

Puntos a favor:

I use this product daily to manage all tasks involved in multiple online development projects. It is easy to use, keeps everything organized in one place and is easy to update and customize to my needs.

Puntos en contra:

It currently meets my needs so no critique at this time. It would be great to have additional training on features we may not be aware of.

Pamela
IT Support Analyst en EE. UU.
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

MantisBT for Support Ticket Tracking

4,0 hace 3 años

Comentarios: We use MantisBT for our Support Staff to report, track and research problems our customers have encountered with our software product. At the same time, it is also used by our software development team to report and track issues and enhancements with our software. Being able to correlate the two is something that other support tracking software cannot do.

Puntos a favor:

It is easy to use, customizable and works well for integrating issues between support and development teams.

Puntos en contra:

Not that it is truly a bad thing, but there are just so many fields as options, it can be overwhelming.

Maria Agnes
QA en Canadá
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Simple but good bug tracking tool, serves its purpose

4,0 hace 4 años

Comentarios: It let me tracking my daily tasks plus I learned all the basics of bug tracking process from this tool

Puntos a favor:

It's a good platform to track issues for multiple projects and users. It offer a good, user friendly interface not pretty but functional with all the features you would expect for a bug tracking platform. Overall, this is a small program, very straigthforward making it very handy and probably the best option for new users or startup operations.

Puntos en contra:

Though its UI is clear and concise, need to improve on some graphical look and feel. It's also not as customizable as other bug tracking tool/project management like JIRA

Arpit
Team Lead en India
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Wonderful and very fast Bug tracking tool

4,0 hace 5 años

Comentarios: Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Puntos a favor:

It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Puntos en contra:

Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

Esther
It Team Lead en España
Software informático, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My first issue tracking and bug development tool

5,0 hace 3 años

Puntos a favor:

Mantis was the first issue tracking software that I used several years ago . It was easy to install, setup and deploy through all departments involved from development to QA release of product. As all open-source tools is widely maintained by the community

Puntos en contra:

I love free version of MantisBT, but professional version is really expensive comparing to other options on the market

Usuario verificado
CEO en Singapur
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Ugly but free and works

5,0 hace 4 años

Comentarios: I've been using Mantis in both companies I cofounded. Everyone was horrified at the UI, but I never had a single issue with managing it.

Puntos a favor:

Free Has everything for bug tracking and project management Simple enough to never break

Puntos en contra:

The UI is, as they'd put it in the action movies, "one ugly m.er" - aesthetics of a service elevator Configuration must be done by editing PHP files, not cool

Amandeep
Software Developer en India
Contabilidad, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

User friendly Open source bug tracker system

4,0 hace 4 años

Comentarios: The high functionalities fulfills the purpose of bug tracking, thus, management of a project becomes more efficient.

Puntos a favor:

1. Helps team members in project collaboration and to track the progress in software development within team or with clients. 2. Automated email notification system which notifies project members regarding issues updates. 3. Issues can be filtered according to status, priority, assigned to user, date etc. 4. Each user can view his/her own unresolved issues.

Puntos en contra:

Very simple interface - Can be improved.

Usuario verificado
QA Automation Lead en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Mantis Review

4,0 hace 3 años

Comentarios: overall it good for small companies

Puntos a favor:

Good Bug tracking tool. Can be integrated with other tools easily. Can track multiple project at the same time Different roles for different users search is very easy to use and multiple options are available for search

Puntos en contra:

Boring UI Reporting is not much strong compared to other tools

Giorgia
program manager en Italia
Maquinaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A useful tool for multiple functions

4,0 el año pasado

Comentarios: I'm using this tool to manager our quality system of a testing laboratory . And in particular I use mantis to manage system anomalies, to manage tests, and to manage the laboratory's instrument inventory.

Puntos a favor:

The best thing about the tool is that it is very flexible and allows it to be used for several very different applications. Within our company it's used as a database for anomaly management, for non-conformity and quality issues management, for patent portfolio management, for accredited test laboratory management.

Puntos en contra:

Nothing in particular, but a colleague of mine takes care of the "customization" of the tool according to our needs, but it is not entirely easy to implement these changes to the code. Obviously it's normal that it's like that and that to modify the code you need someone "expert" who knows the language in code

Robin
Testing Team Lead en India
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

It's an easy to use bug tracking software and can be used for tracking multiple projects

4,0 hace 5 años

Puntos a favor:

Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Puntos en contra:

It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

Narine
QA en Armenia
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

One of the best bug trucking systems

5,0 hace 3 años

Comentarios: It has a good UI, amazing and adorable green mantis logo))

Puntos a favor:

I've been using Mantis for a very long time, it is easy to use, user - friendly, simple and understandable.

Puntos en contra:

Can't remember a thing that was not too good. I've been using Jira as well, but no difference for writing a good bug))

Usuario verificado
Test Engineer en India
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Takes some time to get used to. But totally worth it

4,0 hace 2 años

Comentarios: Ive been a user of jira for three years. To be honest, it wasnt a smooth transition. But the customisation mantis provides was worth it.

Puntos a favor:

As a user of this software, i have been pretty much basically been able to customise it to the max. I can pretty much make the tickets look the way i want.

Puntos en contra:

Sometimes there are the occasional hiccups like missing token error mesage. Its very annoying since you have to go back in the browser to submit the ticket again