Opiniones de Fishbowl

Gran gestor de proyectos colaborativos

Comentarios: Suficiente para pequeños fabricantes o distribuidores a un coste muy inferior a otros ERP's. Si necesitas gestionar un inventario, pedidos o compras, esto es lo que necesitas.

Puntos a favor:

Es sencillo de implantar y la curva de aprendizaje es sencilla y rápida. Posible conectarlo con otros softwares de terceros y seguimientos de empresas de transporte.

Puntos en contra:

La gestión de informes es mejorable. Aunque tienen varios informes para elegir, siento que algunos de ellos se pueden actualizar para incluir más de un producto a la vez. Por ejemplo, al buscar un producto que se vendió en un día en particular y tiene más de un tamaño del mismo producto, sería bueno poder seleccionar tantos productos como se desee en lugar de uno a la vez.

Fishbowl para warehouse

Puntos a favor:

Sistema facil de usar. Funciones disponibles para escaneo de productos, envío y shipping. Generador de órdenes de pedidos e inventario

Puntos en contra:

En ocasiones muy lento. Cuando varios usuarios se loguean en la aplicación se torna muy lento o imposible de entrar

Powerful, Affordable Inventory and Order Management Software

Comentarios: Stated simply, Fishbowl is the best in it's class, period! Easy to use, incredibly effective and affordable Inventory and Order Management Software.

Puntos a favor:

Fishbowl offers and unparalleled ease of use. Our whole team was trained and up and running in hours. You simply won't find another software package with the range of features and reliability at this price range. It easily bests other software packages costing 3 times what Fishbowl costs!

Puntos en contra:

Their call back support could be a little faster, but it's still likely better than most software companies.

Flexible Inventory Management with Comprehensive Third-Party IntegrationsThere are several advantage

Comentarios: As an inventory manager, Fishbowl can help me solve several common business problems, such as accurately tracking inventory levels, reducing the risk of stockouts, and improving order accuracy. Additionally, Fishbowl's integrations with accounting software and e-commerce platforms can help me streamline my business processes, reducing errors and improving efficiency. Finally, Fishbowl's cycle counting and inventory reporting features can help me identify trends and make informed decisions about inventory management.

Puntos a favor:

There are several advantages of using Fishbowl as an inventory management solution.Fishbowl offers a wide range of features that can meet the needs of many businesses, such as multi-location inventory management, kitting and bill of materials management, and cycle counting.Thanks to its robust third-party integrations with popular accounting software, e-commerce platforms, and other business tools, it also offers a high degree of flexibility.Additionally, Fishbowl's user-friendly interface helps us streamline inventory management processes, reducing errors and saving time.Finally, Fishbowl provides excellent customer support, which can help businesses overcome any issues they encounter while using the software.

Puntos en contra:

While Fishbowl offers many advantages, there are some potential drawbacks that we had to consider. One possible con is that the software can be complex to set up and use, which could be challenging for businesses without dedicated IT resources like us. Also, while Fishbowl offers a high degree of flexibility, this can also lead to a higher degree of complexity, which may not be suitable for all businesses.

I would not recommend this Software to anyone!

Comentarios: The software overall is extremely outdated. I would not recommend this to anyone.

Puntos a favor:

Inventory tracking is mediocre at best - A pro was required for the review.

Puntos en contra:

Customer service is terrible. Once you sign up and pay thousands for their system, they virtually tell you to "figure it out yourself". Information from QuickBooks to Fishbowl does not properly transfer. The invoicing process is extremely cumbersome. There are a lot of unnecessary steps when invoicing and processing orders. To edit invoice lines is extremely difficult. You cannot edit invoices once they have been processed. Printing and formatting (two very simple things) have been overly difficult with this program. We have had to reach out to Fishbowl numerous times to have the system tailored to our needs.

the best in social networking app.

Comentarios: It's important to note that the term "Fishbowl" may have other uses or applications depending on the context, but these are the most common ones.It's worth noting that the advantages mentioned may vary depending on the specific use case and the needs of the users or organization.

Puntos a favor:

Professional Networking: Fishbowl (the social networking app) provides a platform for professionals to connect with others in their industry. It allows users to join specific industry-related groups or "bowls," which creates opportunities to network, exchange ideas, and learn from others in similar roles or sectors.Anonymity and Privacy: Fishbowl (the social networking app) offers the option of posting and commenting anonymously. This feature allows users to freely express their thoughts, ask sensitive questions, or discuss topics without revealing their identity. It can foster honest and open conversations while maintaining privacy.

Puntos en contra:

Limited Reach: The popularity and user base of Fishbowl (both the social networking app and team collaboration tool) may vary depending on the specific industry or organization. This limited reach could result in a smaller pool of professionals or teams to connect and engage with. If the desired network or collaboration opportunities are not available within the Fishbowl community, it may limit the overall usefulness of the platform.Lack of Diversity: Fishbowl communities, particularly the social networking app, tend to attract professionals from specific industries or sectors. This can lead to a lack of diversity in terms of perspectives, experiences, and backgrounds. It's important to consider that the insights and discussions within the app may be biased or limited to a particular subset of professionals.

Sales, Point of Sales, Inventory, & Manufacturing

Comentarios: It has been very positive from the beginning. Support has been great as well as my sales manager.

Puntos a favor:

Can be used in multiple locations via server. UPS integration. Accurate inventory control

Puntos en contra:

None to speak of. Every program will have it's pluses and minuses. Overall great value for the investment.

Good Value and performance

Comentarios: Fishbowl has been key to our organization. This is where we maintain all inventory and create sales and purchase orders.

Puntos a favor:

Controlling inventory and sales management

Puntos en contra:

Creating customized reports can be cumbersome

Fishbowl

Puntos a favor:

Ease of use. Seem to make updates from requested ideas.

Puntos en contra:

They don't currently have an online version, only through hosted.

Fishbowl Review

Comentarios: Overall, my experience with Fishbowl has been positive. The software provided a comprehensive solution for managing inventory and streamlining operations. The ability to track inventory levels accurately, automate reorder processes, and integrate with other software systems greatly improved efficiency and reduced errors. The customer support provided by Fishbowl was responsive and helpful in resolving any technical issues or answering questions. While the user interface could be complex initially, with time and practice, I became comfortable using Fishbowl and harnessing its full potential. In summary, Fishbowl has been a valuable asset in managing my inventory and optimizing business processes.

Puntos a favor:

One of the things I liked most about Fishbowl was its robust inventory management capabilities. The software provided a comprehensive set of tools for tracking and managing inventory, including features like barcode scanning, automated reorder points, and real-time inventory updates. The ability to set up multiple warehouses and locations within Fishbowl was also highly beneficial for businesses with complex inventory needs. Additionally, Fishbowl's integration with various e-commerce platforms and accounting software made it easier to streamline operations and maintain accurate inventory records across multiple channels.

Puntos en contra:

While Fishbowl offered many valuable features, one thing I liked least was the occasional complexity of the user interface. Navigating through the different modules and settings could be overwhelming, especially for new users. The learning curve for mastering all the functionalities of Fishbowl could be steep, and it sometimes required additional training or assistance to fully utilize the software's capabilities. However, with regular usage and familiarization, these challenges could be overcome.

My complete review of Fishbowl

Puntos a favor:

I effectively track and manage inventory levels, movements, locations and associated costs with Fishbowl. It also allows me to manage supplier relationships, including purchase orders, returns and price negotiations.

Puntos en contra:

Fishbowl has a high initial cost. Implementing Fishbowl is quite complex and requires technical expertise to configure and integrate the software with other existing systems. In addition, it requires regular maintenance and software updates, resulting in temporary system downtime.

Best for Inventory Management

Comentarios: My Experience with fishbowl is what currently im working on and till now i found this software very easy to use and user friendly.

Puntos a favor:

Fishbowl is a fantastic inventory management software that simplifies tracking inventory levels, orders, and sales. It provides accurate and up-to-date inventory information, improves efficiency, and helps streamline business operations. With its user-friendly interface and extensive features, Fishbowl is a must-have tool for businesses of all sizes.

Puntos en contra:

steep learning curve, especially for users who are new to inventory management software.

Could be a good fit/value for some with a few significant caveats

Puntos a favor:

We run FB 2016.11 with QuickBooks Premier 2015. FB handles quoting, sales orders, your basic pick/pack/ship, purchase orders and inventory. It has BOM capability but we find this limited. The price was right for us, esp. compared to our previous Sage software. Prepare to spend 3 to 4x the cost of the software in customization, support and initial set-up. Find other companies doing what you do (or more importantly the way you do it) and see FB in action. The software continues to have limitations and I have continued reservations about that. Some previous reviews bring this up: one's requests aren't really acknowledged or their sort of pooh-poohed. That doesn't make for a good feeling. Despite all the frustrations, limitations, and problems, Fishbowl has helped us. We'd purchase it again. We're at a point where we are again growing, and I think FB can grow with us.

Puntos en contra:

I read through all the reviews (at this time 126 of them) and agree with the many that indicate that support is very difficult to get a hold of. I also echo the complaints about the need for A LOT of custom reports for simple things. And the fact that the software has bugs and that you WILL be resetting your server to complete end-of-day export to Quickbooks. Maybe more often if you export more frequently. But it is getting BETTER with every release. Still, there is no "user accountability" (again, to echo another review) with SO, PO, etc. Nor is there accountability with inventory entry. You simply have very few opportunities to have documented the ways in which your users interact with Fishbowl. And this lack is serious and can have consequences for your business. Further: be prepared for the result of the lack of customer support: Fishbowl relies on a network of consultants. You've got to get a good one to help you with bugs, problems, fixes, custom reports. And that can be expensive. There's some good consultants and bad consultants. The best consultants I've worked with admit Fishbowl's shortcomings but see the *potential* I can understand the criticisms of FB's sales staff in previous reviews. But these have to be put into context. I guess it's like a lot of sales people who promise you things. But what I would add is the sales people at the beginning of the process are so attentive than when you arrive to the post-sale status, it's just a little jarring how non-attentive the customer support staff are. So that might be the source of that criticism. From what I understand, you've got a lot of sales people, very few support people, and a lot of earnest, hardworking (and overworked) developers and programmers. I think they want to do good work and make a good product. I could speculate why the difficulties are present here but I don't have a full enough understanding to say anything more useful beyond my initial impressions and conversations with Fishbowl people. Finally: speaking of *potential*, I really do think Fishbowl has been good us and has the potential to be even better. But the number one problem may be the corporate culture. And I think I'm being fair in my assessment here. For the culture is a circle-the-wagons mentality. And it lacks transparency. Sure, there are customers who express their frustrations, but one must put those frustrations and the way the users express them into *context*. I think to its own detriment, Fishbowl does not do this. I'm not sure if I were purchasing today (and without having had the experience with Fishbowl that I now do and seeing what I now see it can do for us) that I would purchase it. One small example: Fishbowl used to have a user support forum where users could interact and sometimes FB employees would participate. That forum allowed us to see ways in which people were using Fishbowl. Apparently, some people were badmouthing the company (sometimes rightly), so FB canned the forum. (I think you can still see a google cache of it). I can think of dozens of user support forums from big (Apple) to small (smaller software) where users proffer all sorts of opinions. This doesn't stop them from allowing the community a voice. Or from users helping one another and building a supporting (and supportive) community that can benefit users. But again, the corporate culture is such that transparency appears to have little value. Perhaps FB wants to "control their narrative" from a centralized place. Many of its users would, I'm sure, defend Fishbowl from silly or inane comments and yet let the substantive comments stand as beneficial. For example: case studies. It's important for the potential buyer to get a full view of what and how FB is serving a particular customer with particular needs. That can influence a purchasing decision. You're not going to get serious help with understanding whether FB is right for you with these with facile, superficial "case studies" not generated by real users themselves but rather downloaded from the company website. These types of things often lack substance. They are more marketing material and than informed aids for purchasing decisions. We were approached to participate in such a study and we said no. In that context, we didn't think it wasn't the right thing to do and it didn't feel like a good fit with our values.

Comentarios: We are a Head Start agency that uses FishBowl to purchase, track, and issue inventory to 60 Head Start classrooms and agency departments. Our system uses SharePoint, which is accessed by each classroom/dept. to place their order which is in turn sent to the approving supervisor. Once it is approved, it goes to the Purchasing office were it is imported into FishBowl (all done electronically within the magic of computer land...and the IT department). We started looking for new inventory software when the software we had did not support the Windows 7 that we were upgrading to. We needed a fully integrated inventory software program that not only supported our classrooms, but would provide the Finance dept. with the information they needed. One of the features I like about FishBowl is that as soon as Purchasing processes the classroom/dept. request, an email is sent to the requestor letting them know Purchasing has received their order and it is in the process of being filled. When the order has been shipped, another e-mail is sent to let the requestor know the order is on it's way. This email feature has greatly reduced the number of calls received from our classrooms requesting status on their order and when it will be sent to them (I really, really like it). We have set up reorder points and default vendors, which makes placing orders to replenish warehouse stock easy and nearly effortless. Each vendor has their own part unit of measure and unit of measure conversion, which makes processing receipts magic (well almost). The tracking feature on a warehouse part has helped to track expiration dates on food (milk, yogurt, cheese, etc.). The expiration dates are printed on the packing slip that goes out with each order and helps us resolve expiration date issues. FishBowl will also let us know an item is nearing its expiration date prior to processing the shipment. Another feature of FishBowl that has come in handy is the ability to monitor specific warehouse stock. I use the feature to monitor our milk products (Soy, Lactaid, Rice Milk, Goats Milk, etc.) to make sure we have enough on hand at all times to ensure we receive Federal reimbursement for meals served. These items are monitored on a daily basis due to their sensitive nature. The Dashboard tab provides a quick synopsis of sales, purchase orders, RMA,s etc. The first two FishBowl tabls I look at are the Monitor and DashBoard tab that will let me know the health of our inventory and status of orders. Thumbs up to the programmers that wrote these features into the system. Sales orders and back orders are easily maintained and monitored. I can process order requests, and hold them until such time as I need them to be processes for shipment. FishBowl provides us with reports on classroom expenditures (food/supplies or combination). We maintain two warehouse identifyiers to identify our supply items from our food items. There are custom fields that can be added to input processing that can further help in processing specific types of reports and tracking data. Prior to using FishBowl we had trainers from FishBowl give us module by module training and help us set up and transfer data from our old inventory system to FishBowl. I cannot say enough good things about the help we received. Note: The online help and training is a great resource also. FishBowl provideds many features which we are utilizing and others that we will grow into. FishBowl has a different look and feel from the software we were using, but once we started FishBowl, it has become second nature. There is so much more about FishBowl than there is space to write this review. If you need more information please contact me.

Can be a great product but will depend on your personnel

Puntos a favor:

I'm an Advanced QuickBooks Pro Advisor and I specialize in Inventory set up and management. I haven't found any program with as many capabilities at such a low cost range as Fishbowl. Netsuite can handle what Fishbowl does but can easily go into the hundreds of thousands to setup and get started and I found the process very complex. Fishbowl on the other hand, can import from QuickBooks and have you set up and running in just a few minutes, though I stress that this should be used as test only. To accurately use Fishbowl it can take months to setup and learn properly. This largely depends on your current experience with technology, accounting practices and inventory knowledge.

Puntos en contra:

The support isn't stable. Depending on your time zone, you'll get a different team. Some zones, depending on the day and time, will pick up your call immediately and be very knowledgeable and helpful. Others will take a day to get back to you and you'll get someone who's only been there a few months but will confidently tell you something as fact and you might find our later they don't actually know what they're talking about. However, the online wiki is very detailed so if you're someone who can figure out things on your own, this will be a huge help. Basically, I've found that most people who complain about Fishbowl are really complaining about inventory, which is hugely complex. But if you're a detail oriented company with personnel who don't cut corners, Fishbowl can be an excellent fit for you. Just don't expect it to be easy!

Fishbowl Inventory & Manufacturing: Not great for custom manufacturers...

Comentarios: Inventory management is a breeze, great for warehousing and manufacturing bigger build products, the modules, and UI is well thought out, and very logical, they did a great job with it. They have great eCommerce integrations they added on for magento and amazon which makes it more powerful. The fact that you buy the product up front (with a year of support that can be renewed) makes it seem like you are saving money by owning the software, but you'll need to upgrade every year until the software does what you want it.

Puntos a favor:

It's great if you are manufacturing the same thing over and over, so you need 500 or 1000 widgets made the same way. It's a pretty powerful tool for warehousing and inventory. It costs for just the warehousing, plus users and add-ons. They'll give you a discount if you ask them, but you almost should just go with a saas program you'll get quicker updates. fishbowl you can save lots of money down the road if you don't buy there support package. They have a pretty good product development team, but it takes them at least a year it seems like to roll out any useful new features you talk to them about.

Puntos en contra:

Very challenging to set up, learning curve is huge in my opinion. The BOM stages work for the most part, but you'll spend a lot of time in a sandbox database seeing if what you want works (if your doing multi stage builds) If your doing 1 to 100 of anything, and what your making varies order to order, I'd recommend some other software like ordoo, shopvox, or corbridge. They are alot quicker to set up on the

Intuitive manufacturing, inventory control and distribution software.

Comentarios: Overall, I am satisfied with purchasing the Fishbowl software for manufacturing bill of materials and inventory management. Have only been using for approximately one year but so far it seems much easier to use compared to the previous software that we used. We have only used the out of the box software. All other software's we use always required special programing which was always a hassle and large expense.

Puntos a favor:

The ease of set-up and use of the manufacturing process. Very intuitive and do not need to spend a lot of time training new people to use. Once we set up, new users can begin working with very little guidance.

Puntos en contra:

The training was good, but for a startup additional training time would be good after we are up and running. After the initial training I only heard from someone when they wanted to sell me something additional. No follow-up calls, emails or communication to determine if there were any additional questions or concerns. With software I always felt that good prompt support is essential. I still have issues with the QB accounting integration, and I receive zero support from FB.

Did not work out

Puntos a favor:

Customer support is thorough when you are able to reach them. Software was very easy to understand and implement. There are a few valuable stock reports. Data module allows you to write your own SQL queries.

Puntos en contra:

1. IT issues a. Having to reset company server every Sunday. As per IT department, this is a known issue on Fishbowl’s end with no plans to fix b. Having to reset fishbowl server every day due to export failures. Again, known issue. c. The client stalls on our staff daily. Just this past week, collectively we've had to kill the application 40 times due to random lock-ups. This is not an issue on our IT department's end. d. Our quickbook's database has increased tenfold due to the amount of exports fishbowl has made over the last three years. Manuvering in Quickbook's is now a nightmare here in Canada since users are unable to compress the database anymore. 2. Internal Control a. No audit trail as it relates to changes to SKUs, POs, SOs, changes to inventory valuations b. Inability to lock down PO and SO items after they are issued c. Inability to police SKU creation. We need users to be able to create SKUs and submit to management for approval. Once approved, the SKU details are locked down. Fishbowl's user account control is VERY limited. 3. Reporting a. Poor inventory reporting – not able to view listing at a specific date. Fishbook’s workaround does not reconcile to the quickbooks ledger since the report is only a snapshot and not an actual valuation at that date. b. Not able to customize views on reports such as POs, SOs, etc. c. Inventory days aging calculation is flawed. If I move inventory to another location, it resets to zero. That is not how days in inventory is properly calculated. Fishbowl can’t calculate this measure since historical values are not stored. Same with GMROII. d. Inability to create custom reports to track measures such as inventory performance and turnover. Historical carrying cost data is not stored. 4. Poor integration with Quickbooks a. If SKUs accounts were not correctly mapped, a change must be made in both fishbowl and quickbooks after the fact. If we were able to police SKU creation properly, this would rarely be an issue. b. Live inventory valuation in Fishbowl almost never agrees with ledger and I can’t figure out why.

Okay, when it works. A disaster when it doesnt

Puntos a favor:

When Functional, it is a good software. Order Management, fulfillment, inventory updates, accounting integrations are all great. keyword is WHEN it functions properly.

Puntos en contra:

I was on the phone with fishbowl support at least 4-5 times a month. One issue after another, and although extremely friendly, i was given either incorrect information, or sent to an inbox with no reply. I could not get order fulfillment to work, my customers wouldn't receive tracking numbers. They blamed Woocommerce, but when i switched to multiple other competitors it worked just fine. We also had a ton of shipping integration issues. Any orders that had a credit card declined wouldnt come into fishbowl either. Just super glitchy Woocommerce customers, try out orderhive, its working great for what i am doing.

Needed Database tech support for failing upgrade

Comentarios: Helps the various departments of our company work together better.

Puntos a favor:

One of the team members was my point of contact for our recent issue. We started upgrade at close of business and ran into issue late in the night. The upgrade process had been test driven successfully on the new target servers prior but something in the tag data at the moment of upgrade caused a failure. We opened for business the next AM dead in the water. They were excellent in his handling of the issue and giving it the attention we needed as our business was on hold due to the issue. The DB Tech that worked on the problem was also on point in the solving of the issue.

Puntos en contra:

Only cure for bugs is full upgrade. Given that we have many custom reports it does not make it an easy option. Would like to also see support for iReport as it is bundled with your product but discontinued on it's own. Lastly, would like to see a solution that would create true "Admin" level accounts. We have in house admins that get all rights but cannot affect "Company" (and other misc) settings without using the factory "Admin" account.

In the knick of time!

Comentarios: Fishbowl Inventory was a great success in our first year of utilization. The biggest and easiest improvement was the vast reduction of manual order duplication, as we were able to have orders submitted from our website directly into Fishbowl, and then have sales orders pushed directly into Quick Books on the back end of the system. As we learn to better use Fishbowl, we are more accurate with reporting to our customer's accurate data, and also keep our sales representatives up to date with inventory levels, pricing, and order tracking on behalf of their customers. For the record - our small seed company grew with the help of Fishbowl Inventory!

Puntos a favor:

We really like the data transfer capabilities with an API interface from our website order platform, and the data push into Quick books on the back end. So much time has been saved from manual data entry duplication. The ability to have multiple users from all over with remote hosting allows sales reps from TX to MT to place orders and see inventory availability prior to order placing. Having the opportunity to write our own I-reports to meet our specifications.

Puntos en contra:

We haven't been able to make mobile applications work yet for our systems. We still have challenges with the real time tracking of inventory between locations with using bar-codes, scanners and mobile devices.

Results of Request for Customized Pick Ticket Report

Comentarios: We were all extremely impressed with the talent and expertise of the Fishbowl Reports team. They were genuinely interested in helping us improve our processes by designing a report that met our specific needs. They were in constant communication with us throughout the design, installation, test and acceptance phases of our project and truly exceeded our expectations!

Puntos a favor:

Although we requested a relatively minor modification to the resident Pick Ticket report, we were extremely pleased as to the quality and speed at which the modified report was provided to us by the Fishbowl Reports team. Specifically, we had requested our applicable lot numbers of each of our respective products be visible on the new report, and it indeed operates just as advertised and is a big time-saver for our team.

Puntos en contra:

We had absolutely no issues with the design, installation or testing of our custom report.

Top Notch Support

Comentarios: Our company has used FB for many years now and rely heavy on its capabilities to run our business. From a support standpoint I rate it A+

Puntos a favor:

Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities. It integrates with Salesforce via a API and is continually improving. The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts. Thank you!

Puntos en contra:

From a sales perspective, the Salesforce API was initially limited but has gone through some major revisions to become a more robust API we can trust. Their are still some features that need to be improved relative to fulfillment.

Using Fishbowl for a year

Comentarios: I've been using Fishbowl for the past year. I bought it for a few reasons. One of the biggest reasons for me was because it can allow me to save credit card information for clients who continually order through our company. Another reason I liked it, is because I could place orders from anywhere using one of the plug ins. But the biggest reason I purchased it is because of it's accuracy in inventory, and because of the depth of the software features, I know that when I expand and have more than one location, a warehouse full of vases, ribbon, and potentially open a wholesale location for a facet of the industry in addition to the flowers, I'm not going to outgrow the software. I'm not even using all the features right now, but I can't wait until my small flower shop is big enough to have 3-4 locations, and use the reorder points! I know that sounds silly, but the software has been so nice because I can scale it for what I need now, and grow into it. And it's PAID for. That always feels nice :)

Puntos a favor:

Encrypted credit card capture to charge recurring clients Stores pictures of the products that we sell Easy to add parts and products Lots and lots and lots of reports--- I don't think I've even opened half of them yet! I like how many features it has even though I don't use them all... it makes me think "When I get that far, then I can use this software to {fill in the blank} it's nice to know I literally have no limitations

Puntos en contra:

I haven't found anything yet!

Daily Fishbowl User

Comentarios: The best thing about Fishbowl is the Customer Service! Everyone is so knowledgeable and helpful.
I can usually get a response from someone within the hour. The Reps I have worked with will keep digging until we figure out the situation. They have been instrumental in my successfully implementing Fishbowl.

Puntos a favor:

I really like the Icons and the separate modules. Our company outsources manufacturing and also uses Consignment options. I use the manufacturing order to follow the product through the process and land costs. This has been very helpful when figuring COGS. I like the options for transfer orders to move the product between warehouses. There are many ways to pull reports, to track data as well. I have not had to create custom reports because of all the choices offered by Fishbowl.

Puntos en contra:

This is complicated software for someone new to the manufacturing process. You have to be very careful not to complete a process until you are sure everything is correct. There are times that you cannot delete or void once you have completed/Fulfilled a process.