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Sobre Agorapulse

Paquete de software de gestión de redes sociales y CRM

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Puntos a favor:

The most appreciate is the team process integration to validate the contents with our customer.

Puntos en contra:

It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.

Valoraciones de Agorapulse

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,3
Relación calidad-precio
4,4

Probabilidad de recomendación

8,5/10

Agorapulse tiene una valoración global de 4,6 estrellas sobre 5 según las 710 opiniones de usuarios de Capterra.

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Filtrar opiniones (710)

Juan
Juan
Booking Manager en Argentina
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Revisión de AgoraPulse: Una Herramienta Completa de Gestión de Redes Sociales

5,0 hace 2 años

Comentarios: En general, AgoraPulse es un software de gestión de redes sociales y relaciones públicas. Ofrece una amplia variedad de funcionalidades, incluyendo programación de publicaciones, monitoreo de conversaciones en línea, análisis de rendimiento, encuestas y sondeos, así como la capacidad de responder a mensajes y comentarios en diferentes redes sociales desde una sola plataforma. Además, ofrece herramientas de colaboración para equipos, lo que permite una gestión eficiente y coordinada de la presencia en línea de una marca. En general, AgoraPulse es un software completo y fácil de usar, con una interfaz intuitiva que permite a los usuarios gestionar sus redes sociales de manera efectiva.

Puntos a favor:

Lo que más me ha gustado del software AgoraPulse es su facilidad de uso y la cantidad de funcionalidades integradas en una sola plataforma. Desde la gestión de múltiples cuentas de redes sociales hasta la programación de publicaciones, AgoraPulse lo hace todo de manera eficiente y fácil de usar. Además, el software cuenta con una excelente sección de informes y análisis, lo que permite a los usuarios tener una visión clara de su presencia en las redes sociales.

Puntos en contra:

Costo elevado comparado con otros softwares similares

Paula
Marketing en España
Restaurantes, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Ahora es más fácil que nunca gestionar todas tus redes

4,0 hace 2 años

Comentarios: En general estoy bastante contenta con el resultado y creo que puedes optimizar mucho el tiempo invertido en generar contenido.

Puntos a favor:

Simplifica mucho los procesos de gestión y análisis de redes. Así puedo programar y crear mi contenido desde un único punto.

Puntos en contra:

Me gustaría que los informes de análisis fueses más completos.

Kevin
Kevin
Head of Digital Strategy en El Salvador
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

Valoración de Agora Pulse

4,0 hace 3 años

Comentarios: Muy buena, en general, es una aplicación de mucho provecho y ayuda para mis funciones laborales diarias y las de mis equipos.

Puntos a favor:

Es una plataforma muy intuitiva y de fácil uso, además que el servicio de atención al cliente es bastante rápido y efectivo, muy amables y proactivos en buscar soluciones cuando existe algún tipo de fallo técnico. Además, que en sí, la plataforma ofrece muchas funcionalidades de necesidad diaria a nivel publicitario y comercial.

Puntos en contra:

En ciertos formatos de contenido, no se pueden programar directamente ya sea porque no están disponibles o porque se desconfiguran. Así mismo, que no se puede extraer enlaces de programación para poder pautar publicitariamente a través de los administradores de anuncios externos oficiales.

Respuesta de Agorapulse

hace 3 años

Thanks so much for sharing this review, Kevin! We appreciate your feedback and we look forward to continuing working with your team. Cheers, Samia

Usuario verificado
Usuario de Linkedin verificado
Internet, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Un clasico a la hora de manejar tus redes sociales en una sola misma

4,0 hace 2 años

Puntos a favor:

Me permite tener un plano general de todos los comentarios y vistas de todas las redes sociales que implemente, lo cual me permite tener un control mucho mas superior y en tiempo real de todas mis redes sociales.

Puntos en contra:

Suele ser un poco caro a la hora de adquirir el producto en comparacion de muchos softwares para manejar tus redes sociales.

Alvaro
Marketing en Bolivia
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Buena plataforma para gestión de Redes Sociales

4,0 hace 2 años

Comentarios: Fue buena pero la utilicé muy poco ya que encontré otra plataforma donde me sentía más cómodo.

Puntos a favor:

Es una plataforma sencilla de manejar, encuentras todo lo que necesitas para poder publicar y programar los post para tus redes sociales, puedes agregar personas si trabajas con un equipo y tienes un apartado de estadísticas para llevar un control de como impactan tus publicaciones.

Puntos en contra:

La verdad, el precio es elevado y puedes encontrar plataformas que te ofrecen lo mismo con un periodo de prueba más largo o de manera gratuita.

Yurne Consuelo
Docente en Perú
Educación primaria/secundaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Una magnifica opción

5,0 hace 2 años

Comentarios: Ha sido de gran utilidad, me permite realizar mis compras con mayor facilidad, atención prioritaria sin colas para pagar y sobre todo la facilidad de la entrega en las puertas de tu casa, Es una gran bendición

Puntos a favor:

Los descuentos que se consiguen pagando con la tarjeta de Agora

Puntos en contra:

Desde que la adquirí todo esta muy bien lo único malo es lo que tardaron en enviarme la tarjeta

Dan
Dan
Social Media Manager en EE. UU.
Usuario de Linkedin verificado
Automoción, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

One of the Best Social Media Scheduling Platforms

4,0 hace 4 años

Comentarios: I am very happy with this tool and recommend using it.

Puntos a favor:

AgoraPulse is one of the best Social Media Scheduling tools I've ever used - and I've experimented with many platforms. Some of the features I like about AgoraPulse are: Listening - Most platforms do a bismal job helping you listen (or search for key words related to your organization) on social media. Not only does Agorapulse do a fantastic job of this for us, but they have also integrated the ability to comment on posts through your company's Facebook Ad Account. Usually, this isn't the case. Usually, if you want to see those comments, you have to visit Facebook's Ad Manager and navigate your way through menus and options - PER EACH AD - to get to the comments. Exhausting, right? Agorapulse brings it all into the platform and even allows you to filter those comments in or out of your "listening" dashboard or routine. Magnificent! Automation/Queues - Queues allow you to post content at different times on different days. The beauty of a queue gives the content creator freedom to stay in the creative mind without having to worry about minor date and time details. We want all of our posts to reach as many people as possible but it's hard to switch from left-brain to right-brain thinking every 2 minutes. With a queue, since you've already established the best dates and times per social platform, all you have to do is churn out creative content and allow the queue to works its magic. Again, this makes life so much simpler!

Puntos en contra:

Unfortunately, the Calendar View does not have the ability to "drag & drop" posts from one date to another. It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.

Respuesta de Agorapulse

hace 4 años

Hi Dan, So glad to hear how much you're liking managing your social media profiles with Agorapulse. Isn't the inbox treatment of ad comments a super time saver? You can definitely drag and drop content on your publishing calendar. Reach out to our sales team for more information. Warm regards, Lisa at Agorapulse

Emily
Emily
Digital Marketing Specialist en EE. UU.
Usuario de Linkedin verificado
Aerolíneas/aviación, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

AgoraPulse is indispensable if you are managing multiple accounts.

5,0 hace 3 años

Comentarios: AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media.

Puntos a favor:

I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts.

Puntos en contra:

I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality.

Respuesta de Agorapulse

hace 3 años

Hi Emily, Herre's Samia from the Product Team. I'd like to thank you for sharing this review with our team! I am unable to see your email listed here but I would love to have to the opportunity to chat with you to better understand your suggestions. Feel free to reach out to me at samia@agorapulse.com Best, Samia

Usuario verificado
Usuario de Linkedin verificado
Arquitectura y planificación, 501-1.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

AgoraPulse: amazing app for Influencers

3,0 hace 2 años

Puntos a favor:

The platform is user-friendly and easy to navigate, allowing me to schedule and publish posts, monitor engagement, and track analytics with ease. The team collaboration feature is particularly helpful as it allows me to work with my colleagues on social media strategies and campaigns. That's make it special.

Puntos en contra:

I have found it to be somewhat lacking in certain areas. I have experienced some glitches and bugs when using the platform, causing frustration and delays in my work. Lastly, the pricing is a bit steep compared to other social media management tools on the market, which may not be feasible for smaller businesses or individuals.

Cynthia
Cynthia
CFO en EE. UU.
Usuario de Linkedin verificado
Medicina alternativa, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

The most amazing social media software investment you can make!

5,0 hace 3 años

Comentarios: The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings!

Puntos a favor:

Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret.

Puntos en contra:

We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out!

Respuesta de Agorapulse

hace 3 años

Hey Cynthia, My name is Samia and I'd like to thank you for sharing such an extraordinary review with the community! If you have any suggestions on how we could improve your experience even more, just let us know! Best, Samia

Dustin W.
Dustin W.
Founder en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Best in class by far

5,0 hace 4 años

Comentarios: I've tried dozens of other social media apps and tools. None of them come close to the combination of features and support. Agorapulse is, without question, the best in class social media marketing software.

Puntos a favor:

The unified product features are a life-saver for my team and I. Being able to plan/schedule content, monitor/respond to mentions, and gain valuable insights from analytics all in one place makes our jobs so much easier. The UI is great to look at and intuitive, and the team behind it is responsive and extremely caring about their customers.

Puntos en contra:

There are a few areas in which I think the content scheduling workflow could be faster or more efficient.

Respuesta de Agorapulse

hace 4 años

Hi Dustin, Thank you for leaving such an awesome review about Agorapulse. We strive to make your team's lives easier, and it sounds like we've been achieving that! We would love to hear your thoughts on how the content scheduling workflow could be faster and more efficient. Can you reach out directly to us to elaborate? Thanks! Candace Agorapulse

Mike
Mike
President en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Agorapulse for Social Media Management Success

5,0 hace 5 años

Comentarios: It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.

Puntos a favor:

Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social. The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.

Puntos en contra:

Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.

Respuesta de Agorapulse

hace 5 años

Thanks for the review and your longstanding support of Agorapulse. Michael! Lisa at Agorapulse

Sara
Sara
Creative Design Specialist en EE. UU.
Usuario de Linkedin verificado
Construcción, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the curtain

5,0 hace 5 años

Comentarios: Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!

Puntos a favor:

I took over our social media marketing in the middle of last year. Social Media Management is not what I do full time. Instead, it's a tiny portion, and I have minimal time to dedicate myself to it. I began hunting for software to help me quickly balance everything. (I knew from experience I did not want to use Hootsuite. Several of us have tried it and found it challenging to manage our social media accounts with Hootsuite.) After doing a little digging, I stumbled across AgoraPulse and decided to give it a try for a year. And I have been incredibly happy that I made that decision! This platform has made it so simple to set up a posting calendar. (For example, I can have a job post shared on our Facebook page every Monday morning. And our LinkedIn page every Wednesday afternoon.) Once I had my calendar set up with the types of posts I plan to create; I simply had to start adding to the queues. Then, Agorapulse rotates my posts, in those pre-selected slots, for the length of time I determine for each post. Agorapulse is fantastic as a listening tool as well! I love the control that I have. I love the easy-to-understand data that I always have at my fingertips, ready to show upper management of our social reach. I love that I can easily access Agorapulse from online and the app on my phone. And I love how effortless it is to create and post current marketing content across all of our accounts/platforms. Agorapulse has made me look like a professional!

Puntos en contra:

My single issue has been in regard to payment. My company requires me to pay vendors by check using an invoice. Unfortunately, Agorapulse is not (or was not at that time) set up to receive payment inside the United States and I am currently unable to set up vendors outside the United States. So, we had to get creative and pay using a one-time-use debit card set up specifically for my annual subscription. We were able to figure it out and everyone I dealt with was very accommodating (they even extended my trial until payment could be arranged), but it would be much easier for our needs if Agorapulse was set up to receive payment to a PO Box or something within the US. Until this is changed, I will have to have these one-time-use debit cards created annually. Agorapulse is absolutely worth it, but it is a teeny bit annoying.

Respuesta de Agorapulse

hace 5 años

Sara, You have so many great quotables here! First of all, I'm sure you looked like a professional *before* you used our tool, but I'm glad that having us is icing on your professional cake! I'm equally happy to hear that we bring fun to your social media management. I wish there was something we could do about the invoice situation -- but if there's anything else we can do for you, definitely reach out to your friends on the support team! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Matt
Matt
Chief Executive Officer en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Recommending AgoraPulse for Social Media Management Platform

5,0 hace 5 años

Comentarios: Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Puntos a favor:

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Puntos en contra:

Overall the platform works great and I strongly recommend it. My complaints are pretty minor. 1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying. 2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Respuesta de Agorapulse

hace 5 años

Hi there Matt, Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about. Here's to your continued social media success! Lisa

Amy
Amy
CEO, Marketing Director en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Most robust with client approval process

5,0 hace 4 años

Comentarios: We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.

Puntos a favor:

Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools.

Puntos en contra:

We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately.

Respuesta de Agorapulse

hace 4 años

Thanks for sharing your experience with us! I am so glad to hear that you've enjoyed working with our Shared Calendars. I've just added your vote to the suggestion to add a "pause all content" button. Again, thank you for sharing that suggestion with us!

Lainey
Lainey
Director en Nueva Zelanda
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Agorapulse

5,0 hace 2 años

Comentarios: Agorapulse just saves so much time by bringing the whole social media management process into one place.

Puntos a favor:

Agorapulse is constantly looking to improve the platform and there is a built-in forum that allows users to suggest improvements. So with this continuous development they are able to keep ahead of the competition and roll on new features on a regular basis.

Puntos en contra:

The price! The caps on profiles make it really expensive to provide basic social media management to small businesses. With the currency exchange, I can be spending $150-$200/month per client.

Usuario verificado
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

an efficient and easy-to-use social media management tool

4,0 hace 2 años

Comentarios: my experience with Agorapulse is quite good because despite the shortcomings it helps me in my daily tasks

Puntos a favor:

I like it because it helps me plan publications, track performance, and measure results

Puntos en contra:

I think some features are missing compared to other similar software. Also the user interface is not very intuitive.

Madison
Marketing Specialist en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Easy to Use, Increases Productivity, and Allows for Admin Approvals

5,0 hace 4 años

Comentarios: Overall, our experience with Agorapulse has been extremely positive. We are no longer having to spend time every day posting to separate platforms, we are more easily able to get approvals on posts, and we've been able to easily target analytics to find the best days and times to post. We are very happy with our experience thus far.

Puntos a favor:

Agorapulse is incredibly easy to use and has increased the productivity of our marketing team. It saves us hours of work, and we can plan campaigns easier than before we had the tool. In addition, Agorapulse is the only scheduling tool we found that has a post approvals calendar, which is essential for our team. Our administrators love the approvals calendar and love the platform and how easy it is to use. Integrating Agorapulse into our daily routine was seamless and we immediately noticed the improvements in our productivity, creativity, and ability to be more active across all platforms/channels.

Puntos en contra:

There are only a couple of features our team feels could use some improvement. We frequently run into issues with the 5MB photo size restriction (across all platforms). We also wish it was easier to post a photo carousel from Agorapulse to Instagram without having to send a notification to a phone because we've had issues getting the feature to work, and we often have to schedule a separate post to Instagram and choose only one photo versus posting an entire carousel. However, considering the pros of this software and the increase in productivity we've seen since implementing it, these are small takeaways and not extremely difficult to work around when needed.

Respuesta de Agorapulse

hace 4 años

Hi Madison, What a delight to read how efficient your content approval with our new Shared Calendars! Isn't a big timesaver? As soon as Instagram's API lets third party directly publish carousels, we'll add it to our dashboard. Fingers crossed! Lisa at Agorapulse

Usuario verificado
Usuario de Linkedin verificado
Relaciones públicas y comunicaciones, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Expensive but solid functionality and support

4,0 hace 4 años

Comentarios: Happy except for the price. Found them responsive for tech support, even respond to feature requests

Puntos a favor:

1. The company is always improving the product and really worked hard to match the native platform functionalities and built in feature requests over time – eg Facebook tagging a few years back. 2. Had good additional functions like contest support and prize winner picker, which we used quite a bit. 3. Now they have monthly social media experiments which is awesome for real truths.

Puntos en contra:

1. Plans are Expensive 2. Does not integrate Google My Business 3. Visualisations in reports are hard for clients to understand. This is a pretty common problem across different SMM saas anyway — the charts are ok to see trends, but to many clients straight-up numbers are the most comprehensible. 4. Did not have automated publishing to Instagram during the years we used Agorapulse so we had to pay for another app that did allow it and eventually stopped using Agorapulse for this reason. By the time they had this feature we were locked into an annual plan for that other app

Respuesta de Agorapulse

hace 4 años

Hi there, Thank you for your review of Agorapulse! We want to let you know that you are heard and would love to be able to talk with you more about your review. Please feel free to reach out to me or our support so we can talk with you directly! So happy to hear you appreciate us constantly improving Agorapulse! We strive to give you the BEST. Talk with you soon, Candace Agorapulse

Fanni
Marketing Strategist en RU
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Growing with Agorapulse

5,0 hace 3 años

Comentarios: We've moved from using 3 different social management tools (Later, Buffer and Facebook Business Manager) and we love the product because it's easy to use, fosters collaboration and has great, detailed reporting.

Puntos a favor:

Agorapulse is really easy to use and it also has a wide range of features. As a marketing agency we manage a large number of profiles, and Agorpulse helps us keep track of our posts, engagement, messages and analytics all at once. The reports are detailed and save us time by being downloadable as PDFs, instead of having to go into the social media app itself and compile data manually. The shared calendar feature is amazing, we can get direct feedback from our clients and make changes as and when they request it. It's easy to delegate tasks between team members as well.

Puntos en contra:

Sometimes the assign feature does not work until I log out and in again. The mobile app could use some serious improvement as it's hard to use and the most important features are hidden away/hard to find. It would be great if Agorapulse could do detailed Reels reporting and I would love to schedule the first comment and hashtags as well (like you can in Later.com) An agorapulse provided Link In Bio feature would be amazing.

Respuesta de Agorapulse

hace 3 años

Hi Fanni, Thank you so much for sharing your feedback and suggestions with us! We are glad to hear about your experience with our tool and I'm excited to let you know that some of the features that you suggest are on the way ;-) I'll share more details with you internally. Cheers, Samia

Alyssa
Social Media Marketing Specialist en EE. UU.
Servicios financieros, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

We Love Agorapulse!

5,0 hace 3 años

Comentarios: We truly LOVE Agorapulse and are so grateful for all that it can do and allows us to do across social media!

Puntos a favor:

Since selecting Agorapulse as our social media management software, our content management, planning, scheduling, and posting has been a breeze. We've seen such positive growth across all of our platforms, and are able to receive crucial, informative reports from Agorapulse to help us develop and nurture further growth and engagement. We are SO thankful for this platform!

Puntos en contra:

While Agorapulse does a good job at integrating new features, I feel that further integrations would be helpful. The new Beta version of the content calendar does not seem to allow for automatic link shortening through bit.ly, and it would be worthwhile to have other, similar apps available (Rebrandly, which my company prefers to bit.ly, meaning the social team needs to manually create and input such links.) Also, some hiccups have occurred with this Beta feature, including failure to post content, duplicated posts, and more.

Respuesta de Agorapulse

hace 2 años

Hey Alyssa, Thank you so much for sharing this review with us! We'ra so glad to hear about your positive experience with Agorapulse. I just wanted to let you know that it IS possible to use bit.ly to shorten your links! You can choose between pulse.ly and bit.ly. Hope this helps! Samia

Nathaly
Marketing Manager en Sudáfrica
Servicios, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Simple but Powerful

4,0 hace 4 años

Comentarios: The price for the quality of the functionality and wide range of the functionality is amazing! I get almost everything I would get on sprout social but at a better price for what we need and it's so easy to navigate. On the basis I get everything I need and anything else is just a wonderful bonus. I'm excited to see how this developes

Puntos a favor:

I like that I have all the reports I need from a general over all social stand as well as individual post. I also enjoy that I can access all the inboxes and comments section for each of the platforms. It was big worry for me to be able to get to each comment and not worry about missing one. Being able to tag comments and posts was also important to me so that I could keep track of what kind of posts to create in future.

Puntos en contra:

Sprout Social gives the perfect timing for when to post something, and although Agora does give this information, it is not readily available when posting. After scheduling a bulk post on multiple pages, sometimes I want to change the whole bulk, but I have to access them one by one. It is also fantastic that I can see competitor data but I can only add on competitor on the subscription that we are on.

Respuesta de Agorapulse

hace 4 años

Hi Nathaly, I love hearing how you're making great use of our reporting, inbox, and publishing features ... and that you're saving money! You're right: we don't have the optimal time feature. But I'll add your email to our notification list for this feature -- you'll get a message when it's added to our product roadmap. If you have any other feature requests, definitely let us know! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Caleb
Product Manager en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Overall, the best bang-for-buck social media marketing software out right now!

5,0 hace 4 años

Comentarios: With Agorapulse, we are able to schedule posts, manage profiles, and give detailed reports to all of our clients in the easiest way possible. I only hope that Instagram makes edits to their API allowing for carousels to be posted through a 3rd party app like Agorapulse. This software really handles any managing or tracking you need for your business or clients.

Puntos a favor:

I love the ease of use. When training new employees on how to use this software it takes no time at all until they understand the ins and outs of the platform. The features across this platform is only limited by Facebook and Instagram API. Anything a platform can do, Agorapulse does. To be so rich in features yet still easy to implement and learn is really something special.

Puntos en contra:

Recently, Agorapulse implemented Power Reports, which was the one feature it was really missing. It allows for us to combine reports for multiple social media profiles in one file, instead of having to combine the reports externally like before. Its a fantastic feature, but for something that seems so necessary, I would say it is a con that it will cost extra once it is fully implemented (currently free while testing the feature).

Respuesta de Agorapulse

hace 4 años

Hi there Caleb, I'm so glad to hear that you've found Agorapulse to be easier for your agency to publish content to your clients' social media profiles! We too hope that Instagram further opens its API so that we can provide even more functionality. It's great to hear how you're enjoying the Power Reports. We're working on a price point that most of our customers will be willing to pay. Stay tuned! Lisa at Agorapulse

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

Alternativas consideradas previamente:

Great tool to manage social medias!

4,0 hace 5 años

Comentarios: I use Agorapulse since a few years now in 2 different companies and I'm still satisfied and haven't find yet a tool meeting all my requirements. I use it mainly to plan and publish quicker publications and also for some keywords and notoriety monitoring.

Puntos a favor:

I like the fact that it allows to manage pretty much all the main social networks on a single place. The planification features are great and save me a lot of time once fully mastered. I really like the fact that you can have create and manage "thematics slots" in order to have more than one basic queue by account to deploy more advanced strategies.

Puntos en contra:

Pretty much nothing! It could maybe benefits more in depth KPIs for reporting as for some, you may still have to connect to your account directly. The things I dislike are caused by social networks policies, so Agorapulse has to follow. Maybe a followers management tools for Twitter (who started to follow you, following suggestions, accounts innactivity, ...) could be a nice addition to the existing features.

Respuesta de Agorapulse

hace 5 años

Thanks for the kind words -- so glad Agorapulse has helped you for these past few years! And aren't the thematic slots/queue categories super helpful? Lisa at Agorapulse

Tianna
Social Media Marketing Strategist en Canadá
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Agorapulse is great for monitoring, but features need more improvement

4,0 hace 3 años

Puntos a favor:

The inbox management and labeling is very handy, especially when you receive a large amount of comments/messages/tags on multiple accounts. The ROI feature also seems interesting, although I have not used it in full depth. I think there needs to be more documentation for the feature in order for me to use it to its fullest

Puntos en contra:

There is no feature to preview your Instagram grid, to help visually plan future posts. I’ve also found that Facebook data doesn’t synch consistently, leaving my monthly reports with gaps. Thankfully, the customer service reps are quick to manually fix these problems. As well, metrics for my Reels are not tracked in the Agorapulse analytics. The only thing they seem to track are impressions received. This is a huge gap in my reporting, as Reels have become a priority in my content strategy.

Respuesta de Agorapulse

hace 2 años

Hi Tianna, Thank you for sharing this review with the Capterra community! We would like to let you know that the Instagram Grid preview is now available. If you want to have early access to this feature, please send us a message at support@agorapulse.com Cheers, Samia