Opiniones de RingCentral Video

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Puntos a favor:

It's easy to use and setup meetings. Calendar integration makes life easier.

Puntos en contra:

I have a hard time "scheduling" a meeting for future. Typically I just have to schedule it in my calendar, then send an invitation with the dial/join information to those who need to attend.

Valoraciones de RingCentral Video

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,3
Funcionalidades
4,3
Relación calidad-precio
4,3

Probabilidad de recomendación

8,3/10

RingCentral Video tiene una valoración global de 4,4 estrellas sobre 5 según las 369 opiniones de usuarios de Capterra.

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Guiliana
Guiliana
Foreign Attorney en EE. UU.
Usuario de Linkedin verificado
Práctica de la abogacía, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

RingCentral for meetings

5,0 hace 5 años

Comentarios: Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Puntos a favor:

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Puntos en contra:

I don´t have any complaints about this software, for me it has been very helpful.

Usuario verificado
Usuario de Linkedin verificado
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

RingCentral Meetings Review

5,0 hace 3 años

Comentarios: My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.

Puntos a favor:

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Puntos en contra:

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Usuario verificado
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Not a big fan

2,0 hace 2 años

Comentarios: Everyone knows Zoom, so RingCentral bundling that product with their VoIP services seems like a deal. It isn't in my opinion. The RingCentral client is clunky and has constant updates that need applied. They are replacing this with another internal tool, but, unless you have no other options, this would not be a top pick.

Puntos a favor:

This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features

Puntos en contra:

Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Ringcentral Video: A Comprehensive Review of its Pros and Cons

5,0 hace 4 meses

Puntos a favor:

I have found the software to be highly functional and user-friendly. One of the things I like most about Ringcentral video is its robust set of features, which include high-quality video and audio, screen sharing, and the ability to host large meetings with up to 1000 participants. Additionally, the software is highly integrated with Ringcentral's other communication tools, making it a seamless experience for users. The user interface is intuitive, making it easy for people to join and participate in meetings, and the platform is highly reliable, ensuring that meetings run smoothly. Overall, Ringcentral video has been a great tool for our organization, helping us stay connected and productive, even when working remotely.

Puntos en contra:

I can say that while the software has many useful features and has been overall reliable, there are a few things I do not like about it. One issue is the occasional glitches and freezes during calls, which can disrupt the flow of the meeting and be frustrating for participants. Additionally, there have been some reports of poor audio quality, which can negatively impact the overall experience for users. Overall, while Ringcentral video has its strengths, it is not without its flaws.

Eliana
Customer Experience and Research Manager en Uruguay
Telecomunicaciones, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

RingCentral Video: A Comprehensive Video Conferencing Solution

5,0 hace 4 meses

Comentarios: I have been using RingCentral Video for the past few months and have been very impressed. The audio and video quality are top-notch and the user interface is easy to navigate. I love that I can seamlessly integrate RingCentral Video with other RingCentral products, making collaboration and communication a breeze.

Puntos a favor:

RingCentral Video offers an impressive array of features and tools that make video conferencing and collaboration a breeze. The user interface is intuitive and easy to navigate, and the audio and video quality are excellent. The system integrates seamlessly with other RingCentral products and services, allowing users to enjoy a seamless, unified communications experience.

Puntos en contra:

RingCentral Video does not have a mobile app, which is a bit of a letdown as more people are relying on their smartphones for work. Additionally, the pricing plans can be a bit on the pricey side.

Usuario verificado
Usuario de Linkedin verificado
Transporte/transporte en camión/ferrocarril, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Amazing - All in one phone software

5,0 hace 11 meses

Comentarios: This software is great for travel as well as it can be used from your laptop or via cellphone without having to give your personal number.

Puntos a favor:

I am extremely I'm pressed have recently switched over from Avaya, this software has amazing audio quality, reliable support and training was included from ring central. We are now able to task manage, video conference and use as day-to-day phone. This software also allows us to access our phone system without VPN support when we are working remotely. Extremely easy to use, you are able to set your out of office, phone forwarding, and best feature is Visual Voicemail. quickly able to listen or read voicemails without having to call in.

Puntos en contra:

We have switched over from Avaya approx. 6 months ago and had some minor issues which were fixed quite easily through tech support and changing settings.

Angelo
Associate Product Manager en Benín
Internet, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Outstanding Experience with RingCentral Video

5,0 hace 4 meses

Comentarios: I have been using RingCentral Video for a few months now and have had a great experience overall. The interface is user friendly and the quality of the video and sound is clear. It is also really easy to set up and use.

Puntos a favor:

RingCentral Video is a great video conferencing tool that is easy to use, with a fast connection, and great quality sound and video.

Puntos en contra:

The one downside to RingCentral Video is that it can be a bit expensive for businesses with more than a few users.

Kyle
Corporate Accounting Manager en EE. UU.
Producción de alimentos, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

As a User

4,0 hace 6 meses

Comentarios: Overall it has been good with the meeting/conference portion working out great.

Puntos a favor:

It was implemented right at the start of the pandemic and it did a great job filling the gap with everyone working remotely.

Puntos en contra:

The biggest issue I have had is with answering calls. I will click on the button to answer maybe 6 times and still the call won't be answered sometimes, while other times it answers on the first click.

Ashif Ahmed
Self employed en Bangladés
Edición, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

It's very wonderful video conferencing software

4,0 hace 6 meses

Puntos a favor:

I use it every time for video conference , it's user-friendly, sometimes we use this for team massaging , it's very easy for connect and collaboration, highly recommend I like this software

Puntos en contra:

Sometimes it's drops call and audio delay on incoming calls I hope you guys are improve it over all it very good software

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Not bad, works most of the time

4,0 hace 9 meses

Comentarios: Works well when it works, but performs very poorly when it doesn't. Our company decided to drop Ringcentral and move completely to Teams

Puntos a favor:

RingCentral is easy to use audio/video conferencing meeting solution with a simple and straightforward user interface. In my experience, it usually provides good connectivity and audio/video quality. Meetings can be scheduled on the fly with integration to office and calendar apps

Puntos en contra:

It was very challenging the very first time I tried to join a scheduled meeting through RingCentral, it just doesn't connect either from the app or browser, had to log in from another device to get going. Looks and feel are somewhat similar to Zoom but a lot less reliable in comparison

Timm
Director of Media & Communications en EE. UU.
Instituciones religiosas, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Glip is the most effective productivity tool I've ever used to date (despite its shortcomings).

4,0 hace 6 años

Comentarios: See review.

Puntos a favor:

Glip is an [almost] all-in-one, [almost] unified productivity tool takes a bunch of what I liked about Asana's task-management, and combines it with the instant messaging functionality of Slack. Glip makes team communication, collaboration, and task/project management as simple as instant messaging. Whereas Asana begins and revolves around task-management, Glip begins with conversation, which is a much more organic way to collaborate, I think. Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers, Glip's desktop app allows you to create and assign tasks, create and share (and annotate) notes and documents, schedule events, and attach files from your preferred cloud service...all through its instant messenger. Pretty snazzy. The mobile app is a significantly paired-down version of the desktop app, but again, it excels at instant messaging - very response, keeps you connected to your teams...just with less functionality. Overall, I definitely recommend Glip.

Puntos en contra:

While there are a few things here and there that need to be addressed, it's Glip's calendar that hurts the experience for me. To put it simply - Glip's calendar is inadequate. More specifically, the calendar fails in its ability to effectively schedule recurring tasks and events. While it does allow for daily, weekly, monthly and yearly scheduling, it does not allow for more specific intervals. For example, our organization has an evening staff meeting on the 2nd Tuesday of every month - we can't schedule it Glip. As much as I want to use the Glip calendar personally, it's shortcomings force me to use the ever-faithful Google Calendar...which means, it's not really an all-in-one solution (which is supposed to be Glip's hook!). My suggestion to the Glip team is to look at what Google Calendar does as far as scheduling is concerned and copy it! As far as the mobile experience is concerned, my two biggest gripes are 1) the 7-day calendar (seriously, why?); and 2) the inability to sort/filter tasks. Aside from the above, it's just ok. As mentioned previously, it's definitely not as full-featured as the desktop app...but, since instant messaging is Glip's primary function, it does that trick just fine.

Ogaga
Security Analyst en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

It works very well like Zoom

4,0 hace 2 años

Puntos a favor:

The screen annotation is a very useful when sharing screen, and the ease of sharing screen is very good.

Puntos en contra:

The phone system was very difficult to setup and doesn't always work well. It's integration with Salesforce is terrible and doesn't work well.

Maciej
Designer en Polonia
Diseño, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Reliable, but a bit dated

4,0 hace 4 años

Puntos a favor:

RingCentral is pretty much the same as Zoom so you might expect similar functionality and familiar interface. I've been using it for more than a year now daily for video calls and it's been pretty reliable even for larger calls of 50+ people. Audio/video lags are quite rare and there is an option to call in using phone which solves audio issues completely when they occur. Screen sharing works well, it has support for multiple screens. There's record and chat functionality built in. Apps for mobile devices are offered and work well (I've used the iOS version.) Lately they've added support for Linux, so all desktop operating systems are covered.

Puntos en contra:

The design feels a bit dated and it the app might be a bit intimidating for users coming from simple video call solutions like Google Hangouts, Skype, or FaceTime. It requires a bit of getting used to, but nothing more that is not present in other enterprise-grade conferencing software.

Maksood
Owner en EE. UU.
Diseño, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great Software for Businesses

5,0 hace 2 años

Comentarios: Overall the software is great for small businesses, lets you connect with your team and clients with easy sign up.

Puntos a favor:

Easy to use. Comes with unlimited storage and messaging. Allows you to screen share and remote access. Able to add clients outside your company.

Puntos en contra:

You won't be able to restore deleted messages or tasks once deleted. Not enough options to add lot of apps.

Elizabeth
CEO en EE. UU.
Servicios para el consumidor, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent Zoom Option

5,0 hace 2 años

Comentarios: I have used RC for meetings, presentations, personal connections, and for ease of connecting with business prospects. It is rare to have an issue using RC and I would more likely chalk up any problems to my internet connection, rather than RC. When they fix the clarity of the backgrounds it will be even better.\

Puntos a favor:

There is a lot to recommend with RC. I enjoy the automatic recording, the consistency of service, the multiple features.

Puntos en contra:

The virtual backgrounds are not as crisp as I would like. Navigating through the program is not as intuitive as I'd like - granted, I'm older and less tech-savvy than my kids are.

Josh
Information Technology Lead en Niue
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Not a great Solution!

1,0 hace 6 años

Comentarios: As a smaller company, ringcentral worked okay for us. But as we grew the call quality we received continued to get worse. We would try to work with the support to figure out what was going on but we could never fully resolve the issues.

Puntos a favor:

NONE. Quality issues on a large network that they cant resolve, we confirmed Ive done everything on my side that is possible. The other issue is that half the time I call there customer support department I have to tell them how to do there job... very frustrating.

Puntos en contra:

Our company purchase Ring Central thinking it would save us money by consolidating the phones and webinar. The lines are horrible. When you call someone, there's a delay then you hear your own voice in the background as you are speaking and you are talking over your caller too!

David
English Teacher en México
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

wotking as a team

5,0 el año pasado

Comentarios: its been helpful

Puntos a favor:

its colorful and user friendly. is not very diferent than other platforms

Puntos en contra:

cost and lacks popularity. people rather use zoom or other platforms

Michael
Michael
Help Desk Manager en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

File sharing, video conferencing, task assignment and group messaging; all for free with RingCentral.

5,0 hace 6 años

Puntos a favor:

Everyone in our office uses Glip because it's bundled with RingCentral and that's our unified communications solution. File sharing, starting calls or video meetings, creating and assigning tasks, groups of as many or few team members as you need - I don't know if there's anything groundbreaking here, but it is all included in one app, it IS all essential, and if you're a RingCentral customer it's 100% free.

Puntos en contra:

My preference would be for synchronization between Glip's calendar and Google's to be a two way street. But although you can upload your Google calendar to Glip, the extra functionality within Glip prohibits updates there from syncing back to Google.

Jose
Jose
Frontend Developer en EE. UU.
Usuario de Linkedin verificado
Internet, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Another Cloud Meeting Software

5,0 hace 4 años

Comentarios: My overall experience with RingCentral Meetings so far has been a good one. I haven't really had any complaints. Im hoping it will be improving a lot more in the future.

Puntos a favor:

RingCentral Meetings is like an outdated version of Zoom Cloud Meetings because of course it was created by the same people of Zoom. I say it is outdated because with Zoom's new UI appearance, RingCentral looks just like the old zoom. It has the same features as Zoom. I use it when I have meetings with clients or when I teach class. I love it because it is easy to use, I can share the screen with everyone, and I can do many more. I do like the fact that, unlike Zoom Cloud Meetings, I am able to log into my Glimp account from any browser, and I don't necessarily have to download the Glimp application if I don't want to .

Puntos en contra:

If I would change something about RingCentral Meetings, it would be to increase the time for the people who use free meetings, to make it unlimited. Another thing would be the to make the RingCentral Meetings application and Glimp app into just one application, so everything would be kept together, and there wouldn't be the need for two applications.

JJ
Health Coach en Puerto Rico
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Glip is the best for Organization & Planning!

5,0 hace 6 años

Comentarios: Being able to keep track of information in one place. And you can go back to it later.. instead of emailing yourself or texting people.. that stuff gets lost.

Puntos a favor:

The 3 'tier' system. You can click on a task and have a conversation only about that task.. it will appear in the 3rd tier... or the 'shelf'. You can copy images very fast and paste them right in a conversation.

Puntos en contra:

It has a bit of a learning curve. It works best if you design it for YOU. For example.. 'TEAMS'.. Can be anything. At first, you try to make a team of people... but I decided to just make it the main topic or subject. Then, Under that TEAM.. I could make a task, event... etc.

Usuario verificado
Usuario de Linkedin verificado
Telecomunicaciones, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to use with other companies - Simple and straightforward.

4,0 hace 4 años

Comentarios: We have been able to join Webinars from all over and have seemless meetings with different companies who have different software than we normally use within the company. This also lets us schedule times and keep appointments.

Puntos a favor:

This is something we see a lot with other companies doing a teleconference with us. They send us the link through RingCentral and we follow easy instructions to get into the webinar and then it works well. The fact that it syncs with the Microsoft Outlook calendar is useful as well! There aren't too many features so it's simple enough to learn and use without having any previous experience with it. Simple and straightforward. Easy to use!

Puntos en contra:

The only thing I don't like is that it doesn't feel familiar. A lot of programs, although you've never seen them before feel more intuitive and familiar to use. This doesn't have that. It's very easy to use and integrate, but the FEEL is more utilitarian than what most users like.

Nathy
Owner en
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

I love Glip without Glip I wouldn't have a team

5,0 hace 6 años

Comentarios: Overall great software

Puntos a favor:

Glip has allowed me to keep my virtual and in-house team connected at all times. We have the ability to manage different teams, have different conversations about projects and subjects. I love how organized it allows you to be. We have an app so no one ever miss out on any important notes.

Puntos en contra:

We would like the ability to temporarily block agents to logging into glip without removing them as a user. Also we would like the ability to restrict some employees from downloading the app as sensitive information are shared on Glip.

Jack
Director en RU
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great for video meetings

5,0 hace 4 años

Puntos a favor:

RC is generally a great suite of communication tools and RC Meetings does not let it down. It is easy to use, with the ability to send an invite link to other participants and a video recording facility.

Puntos en contra:

RingCentral is not generally known about by those outside the workplace so I have had to explain to people that they will need to download a new app to use the system.

Harue
Associate Administrative Manager en EE. UU.
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Very useful communication tool

5,0 hace 5 años

Comentarios: There are so many communication tools. But this system is built by communication (phone application) company, therefore it is a very comprehensive system.

Puntos a favor:

If you have RingCentral, Glip comes with it. It is integrated with phone application. So communication is seamless.

Puntos en contra:

It doesn't have file storing function (as far as I know). I can attach files but it is not ideal to keep files in Glip.

Brad
Owner en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great inter-office and out of office communication tool!

4,0 hace 6 años

Comentarios: Quick communication as easy as texting or emailing with a multitude of additional features.

Puntos a favor:

Allows our team to quickly message each other, share files, and listen to VM our audio. I love that you can receive messages from someone else regardless of whether your are mobile or at a computer.

Puntos en contra:

Glip sometimes glitches and it takes some time with tech support to resolve the issues. They are responsive but the fix doesn't always come quickly. As an integrated (free) service with Ring Central VOIP service you can't beat the pricing!