Opiniones de JobNimbus

I have been using JobNimbus for a few years and am very happy with the service, price, and features.

Puntos a favor:

Support, and that they are striving to make the product better. The automation feauture is great, saves a lot of time.

Puntos en contra:

If you lower your users you have to change the subcription separately. Some learning curve on the system.

ReHome Review

Comentarios: Overall, we are pretty happy with it. We will continue to use it and build it out. So far, JobNimbus staff seems really eager to listen to the needs of their customers and work toward solutions. That is a big plus for us. We don't mind growing with the software as long as it is continually improving.

Puntos a favor:

Ease of Use. JN has most of the features that we need as a remodeling company. Good support if we run into something we need assistance with.

Puntos en contra:

Phone app needs to be a little more robust. Need to be able to see contacts in board view in the phone app and be able to navigate from that view. This is a huge disadvantage when working on the go. With large number of products it would be much easier to find contact in the appropriate workflow- filtering is too cumbersome.

Bad Growth

Comentarios: Friendly staff. If you have an issue to discuss, be prepared to wait a few days for a zoom meeting....

Puntos a favor:

When we first started with JobNimbus it was do to an ok product at a great price. Now many years later and a few price increases all they seem to want to do is integrate. The SumoQuote purchase was a great move but other than that......

Puntos en contra:

I have to use JobNimbus for residential and another product for commercial as Nimbus doesnt do any job costing or vendor portals, or customer portals.... The new insights is AWFUL! The functionality is questionable at best. They offer contacts and jobs function. If the jobs function is turned on, you should not be able to enter invoices, material orders, work orders, etc into a contact.... WRONG. Tons of wasted time fixing errors. Now instead of fixing it they have decided that if you want to use jobs, they can turn off the contacts BUT if you have any documents (like signed contracts) you lose them.... They have not updated the core issues AT ALL! Custom documents still require the use of knowing in depth HTML (without the use of CSS) or a... yep integration costing you more money per month.

Review

Comentarios: Work order and sub-contractor management.

Puntos a favor:

Overall it is pretty simple to use. I 've actually figured out some of the support issues that your support team couldn't figure out. Also figured out a couple of work arounds to make the system more useful for my company.

Puntos en contra:

Your sections in the estimate templates. Currently I click on the section link to create the section but I then open up my notepad to enter the description so I can see the entire thing in order to proof read it. I then copy and paste it into the description field.

Must Have

Comentarios: Must have in any sales industy especially in the construction industry

Puntos a favor:

being on the go like most contractors being able to go through all your customers, jobs, tasks, and other key things in this industry at the touch of a button.

Puntos en contra:

Not a lot of cons. I wish when documents fail to save or close randomly it would auto save.

Simple, Affordable and Easy

Comentarios: I don’t feel the need to look for other systems. This one has all I need and I can easily look past some quirks

Puntos a favor:

Simple to set up Quick Always improving Easy to navigate Easy to teach others

Puntos en contra:

Need easier integration with Quick Books Sending emails is not user friendly Reports could be easier to set up and use Some naming of sections are not intuitive

Excellent CRM Company and More!!!

Comentarios: Jobnimbus has saved me a lot of time with homeowners when I am needing to sign a homeowner up.

Puntos a favor:

Jobnimbus makes it extremely easy to add contacts, write estimates and convert them to invoices or work orders and then to email them to you customers.

Puntos en contra:

I am unable to remove the price totals from the current system which makes the customer see a really large number when you are giving a good, better or best type estimate.

Great tool

Comentarios: It has been great the team is great and working with [SENSITIVE CONTENT HIDDEN]
has been a blessing.

Puntos a favor:

The ability to track everything and pull reports on everything. Tracking clients, AR, job source and where we are at with the job we are currently working on.

Puntos en contra:

It was a little confusing to get set up but other than that I like the functionality of it. App needs a little work but that is expected with updates etc and nothing is perfect.

Job Nimbus brings staff together

Comentarios: Solving the issue of who is doing which tasks and when they are completed. Also having the client information readily accessible is great. Love the note section so everyone knows what is going on with a client or a job

Puntos a favor:

Everyone knows their tasks when they need to. The software is very easy to use. Everything we need is in one place

Puntos en contra:

I havn't really found anything yet. Some staff say it would be nice to have an estimating part and/or an invoicing part

A Construction Professional’s Best Friend”

Comentarios: I have valued the helpful customer service offered by JobNimbus, which helps with queries and problems.

Puntos a favor:

Users can access the platform while on the go thanks to JobNimbus' mobile app.

Puntos en contra:

Several users have had trouble personalizing the software and having it sync with other programs.

Great CRM for roofing industry

Puntos a favor:

Being able to keep track of all of our customers in one spot. Being able to run sales reports, but these still need to be tweaked. They are very hard to get the exact data we need. Being able to keep track of emails and conversations through the CRM.

Puntos en contra:

Sales reporting feature seems like our reporting is not accurate still

Great job tracking functions

Comentarios: Prior to using any sort of job management software, we created proposals in word and invoices in excel. This made for double data entry, clerical errors, and invoices going unpaid due to inability to easily track progress.

Puntos a favor:

The ability to quickly and easily create, modify, send, and track estimates and invoices. There are a TON of other functions that our office does not make the best use of, but it's nice to know they are there if we decided to change our procedures.

Puntos en contra:

I'd like the ability to further customize the estimates and invoices general templates. The way the items lay out on the page isn't always ideal. Also being able to change font, bold or underline within an item description would be great.

Jobnimbus review

Puntos a favor:

Jobnimbus has been a great way for our company to keep track of our leads and follow the lead through every step of the process easily. We have eliminated much of our paperwork and have been able to streamline our work orders and tasks by using it. It is user friendly.

Puntos en contra:

The app has problems with finding addresses when out in the field.

Love this software!

Comentarios: Keeps us organized at a reasonable price. Love the color coding and drag and drop format.

Puntos a favor:

The ease of use, price and usefulness in keeping track of my jobs

Puntos en contra:

There are certain things that could be better with the email functions, such as CC and BCC'ing clients would be a nice option, rather than adding each email in one line because the customer doesn't know if anyone else is included on the email

Tough to set up...then worth it

Comentarios: We had a few integration issues that took a long time to fix, but the customer support team seemed to hang in there with us until resolved.

Puntos a favor:

Integrations are almost limitless - with suppliers, quickbooks, online calendars, etc

Puntos en contra:

All those options require a LOT of decisions and time to set up

A guy who needs everything to be simple

Comentarios: 8-10 cant bitch too much

Puntos a favor:

the integration of pictures & the way the initial estimate can "create" more documents that we use. the uniformity is great. I live the estimate process software... I'm always busy and i can prepare a quote very quickly

Puntos en contra:

I absolutely hate how difficult it is to actually set the date and time for a lead appointment with the mobile app. It sucks.... the way you select the date and time is really a pain in the ass.. try it you'll see what I mean

I am very happy with my decision to use and implement JobNimbus into my company

Comentarios: The best benefit is better oversight of everything going on in the entire company, and making sure that nothing falls through the cracks. It completely eliminates the communication mishaps that occur when you are handling lots of jobs.

Puntos a favor:

The software is very comprehensive and flexible. You can make it do whatever you need or want it it. After learning the software, it is very easy to use. I would recommend to anyone considering the program to go ahead and get the training. That made a huge difference for me and my staff. We tried going without the training at first and I did not feel that we were using all the capabilities, and we struggled to implement the software fully. After the training, it was a complete difference. We had a excited staff who saw the value in all it could do and completely bought into keeping it current and updated, which is the key to its usefulness. The trainer was excellent at quickly teaching everyone and showing how easy and helpful the software actually is. He was terrific- very knowledgeable, professional, and experienced with both the software and teaching it.

Puntos en contra:

You can't zoom into the pictures that you take without a few extra steps that are a pain, and you can't view them easily when you want to show a customer a particular photo. I feel like the mobile app has glitches that can be frustrating but its nothing too crazy. I recommend using the desktop version on a tablet when your in the field and that resolves all of the problems I deal with using the mobile app. I thought it was a little difficult to learn to use without the training. After the training it was a breeze. I cannot stress enough the importance of the training if you are inexperienced with a CRM.

So Sweet!

Comentarios: It helps our company focus on our business, not on software.

Puntos a favor:

It is simple to use and team others to use. The people in customer service and very friendly. Their software is very friendly to our users too.

Puntos en contra:

I can't use forms that could help me with lead follow up... that I am aware of.

Happy Overall

Comentarios: Clear layout, easy to navigate and implement. I have used many CRM's, this one is by far the most simplest and yet thorough format I have utilized. Enjoying it over all.

Puntos a favor:

Credit card integration, ease of creating a contact, easy tabs and feature navigation, lots of great report options, color organizing boards, many category options for job status. Accounting integrations are nice.

Puntos en contra:

1st is we are not utilizing it right. We should be creating a single contact for each address. Customers could have paired or sister accounts, if say they own more than one property, but we definitely, should be creating a "Job" under a contact. Instead of creating a "new contact" for every lead/new job. Now we have multiple contacts for the same address, and each time it requires a unique identified since it can' be duplicated. This will become an issue long termCustomer Service - We do get fairly quick responses, however it seems the communication about the issue and getting to a resolution is sometimes tasking. The reps seem to repeat information you have already provided them as a resolution, not ask the right questions, get confused about the issue, close out tickets before the issue is resolved fully. I feel I have to get our head rep involved on tickets /conversations with specialists because the issue is going round and round. Sometimes I feel they complicate things, almost as if they aren't taking the time to read and understand the issue, or jump to what they find will resolve it before asking questions to clarify confusion they may have. The other thing that is somewhat a nuisance is just how new JN is, and that so many things are in beta, or testing. Also that some things are buggy, and getting attention to ideas or improvements may take a long time, and you do not get updates on the status of things you have requested a need for or improvement on.

I’m becoming frustrated with the lack of features I need and the poor customer support

Comentarios: Overall experience was good for the first two years but as my business grows, needs grow as well and this is where I’m finally needing the real help. But it’s not being provided.

Puntos a favor:

Very affordable, easy to use for what it has, quick, very customizable,

Puntos en contra:

I wish it had options to be more marketing oriented than a pure project management software. I’m so frustrated right now because I don’t want to leave them but I need a lot of features added or customized and the support hasn’t been good. I hope they would be able to dedicate me more time over the phone rather than just a tedious back and forth by email that may take days for me and them to figure out my needs. I never received an one on one onboard call. I’m not sure if all these support issues are because of the type of subscription I have is not one of the best. I just feel I’m not being heard, helped and cared for. I hope this changes before I switch to job progress.

Just use JobNimbus

Comentarios: Excellent. Just get set up & use this CRM. You will not be disappointed.

Puntos a favor:

Love the support & options to make this fit exactly what we want.

Puntos en contra:

A few little tweaks, but the support staff is aware & working on them. Thank you.

JobNimbus Keeps Us Organized

Comentarios: It is amazing to go from the folder world to having all of the information electronic. We still keep folders but the need to keep them over time will diminish the more years that we use the Nimbus. Also with the Nimbus being able to be accessed from the jobsites if something is left at the office it is able to be retrieved.

Puntos a favor:

I like that this software is easy to use. The app is good for looking up information on the go and uploading job photos as the salesman is on the job. The invoices and forms are very professional looking.

Puntos en contra:

There are lots of places to do the same thing which can get confusing from time to time especially new users. I know it is not accounting software, but it would be nice to be able to send an invoice off of the Nimbus with payment options that would integrate with QuickBooks. The invoices generated from Nimbus are much nicer than those from QB, but because the ability to do that is not integrated we are forced to send online invoices from QB.

Job Nimbus is very beneficial!

Comentarios: Everyone having access to online files negates a lot of unnecessary questions and gets everyone one the same page a lot faster then everyone having a different part of a very large paper file. Over all communication is easier and also open for all in Job Nimbus, it benefits us greatly when referencing different segments of our daily activities.

Puntos a favor:

This platform is easy to learn, use, and incorporate into everyday functions of business. Helps keep an ever lasting digital file for customers and assists in communication amongst team members. Admins are able to edit features to fit our needs as a company and this helps us to optimize how we do business. All around I think Job Nimbus has a great over all design that has helped get away from paper files and has helped to increase communication between team members.

Puntos en contra:

While Job Nimbus has taken steps recently in this direction, I don't like how jumbled the notes become in a log format its easy for things to get lost in the mix. Job Nimbus has categorized notes which can help to sift through to find the information you need.

Review of Job Nimbus

Puntos a favor:

-Ease of access/mobile options -Organization it provides my business -Amount/diversity of info I am able to upload, use, edit, and keep track of in the program

Puntos en contra:

It could be a little more user friendly. I am young and grew up in a generation that relies on technology for everything so it was not difficult for me to navigate. However, the owner of the company I work for is older and has somewhat of a difficult time with technology so he hasn't been very easy teach how to use the program.

The best tool for partnerships to perfectly organize invoices and customer records

Comentarios: JobNimbus has helped companies get rid of large amounts of paperwork and records that used to be tiring salespeople and accountants with sorting and keeping them. With JobNimbus we no longer need that, as all customer records, data and orders are kept in a safe place, in addition to that, preparing sales reports and tax records has become much easier.

Puntos a favor:

The most part I love about JobNimbus is the ready-made templates that it provides, which gives you the ability to issue custom invoices in the name of the company and has the same format for all customers, and I also like how all data is stored in the system and how to extract reports and budgets with ease and in an organized manner. With JobNimbus, you will have an integrated system that contains all records and documents and eliminates the need to prepare and store many forms that are difficult to understand and find when needed.

Puntos en contra:

Everything in JobNimbus is organized as required, there is nothing unwanted to mention, JobNimbus has an amazing interface, it is very easy to handle, and the company reps can handle it efficiently.