Media de valoraciones

  • General
  • Facilidad de uso
  • Atención al cliente

Sobre Mailjet

Acelera tu negocio con correos electrónicos de marketing y transaccionales.

Descubre más sobre Mailjet

Filtrar opiniones (338)

Valoración del producto

Valoración del producto

Países disponibles

Países disponibles

Uso

Ordenar por

¿Ha utilizado Mailjet antes?

Comparte tus experiencias con otros compradores de software.

Filtrar opiniones (338)

Mark M.
Mark M.
Vice President of Information Technology en EE. UU.
Usuario de Linkedin verificado
Estudios de mercado, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great mailing platform

5 hace 10 meses

Comentarios: Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Puntos a favor:

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Puntos en contra:

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Alexandra N.
Alexandra N.
CEO en Estonia
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

A good software but with some flaws

4 hace 5 meses

Comentarios: So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Puntos a favor:

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Puntos en contra:

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Alexander R.
Alexander R.
Founder en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy To Setup, Crazy Terms of Service

1 hace 2 años

Comentarios: It started off good, as an easy to use software but later turned into a nightmare working with their support.

Puntos a favor:

It's really easy to set up and get going on a WordPress site, and I liked being able to authenticate by confirming an email rather than by DNS if I wanted.

Puntos en contra:

Their TOS and enforcement of it is absolutely insane. One of my sites sends transactional emails for the purchase of firearms accessories (think like holsters, nothing regulated). They blocked my entire account and all sites associated because of that. I removed the site they flagged, thinking I'd get my account back. The compliance team then had to review my account, and then said one site I had linked which does landscaping is also against their terms because they don't allow real estate sales/related services. I should note, none of the sites on my account were sending any sort of newsletter or promotional emails. It was all contact form submissions and purchase receipts.

Respuesta Mailjet

hace 2 años

Hi Alexander, Thanks for your feedback and we apologize for any issues you had with our service. Ultimately our sending policy is in place to avoid issues of spam, and illicit sending. We restrict content on self-service plans related to fire arms and real estate due to recommendations from ISPs. Thanks for understanding. Best, The Mailjet team

Kenneth A.
Kenneth A.
Managing Partner en EE. UU.
Empleo y contratación, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best Value Out There

5 hace 2 años

Puntos a favor:

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Puntos en contra:

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Isaac B.
Executive Director en EE. UU.
Grupos de reflexión, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A solid option for managing email lists.

5 hace 2 años

Puntos a favor:

Ease of use A plethora of features Messages arrive to inbox (not spam) Good analytics Overall value is good

Puntos en contra:

Mailjet limits your sending rate at first Some features could be more customizable (e.g. subscriber forms/widgets) Can be a bit complicated to add sender addresses and verify URLs

Dario R.
CTO en Italia
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Better value for money on the market

5 hace 2 años

Puntos a favor:

Mailjet has all funcionalities needed for sending transactional emails. Great backoffice application and EU based

Puntos en contra:

Transactional confirmation API structure need some manual tricks to work with many domains and subaccount in an efficent way

Gabriele P.
Developer en Italia
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

A great service for a small price

5 hace 2 años

Comentarios: Great DX for the integration, familiar UI, great analytics, honest pricing, possibility to send SMS. The product I was looking for, recommended.

Puntos a favor:

- Easily create email templates with web-based editor - Great analytics for your emails - Easy API integration

Puntos en contra:

- Cannot buy a dedicated IP unless you send 150k emails/month, I'd like to build my reputation from now

Karen S.
Marketing Coordinator en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

MailJEt Review

4 hace 2 años

Comentarios: Overall, my experience is positive. I wish there was a way to customize image padding (more than what's available, once it's been inputted in. Another function that can use some work would be the spacing between paragraphs. It would be nice to be able to create different spacing within the same text box without all of the text adapting to the same space size. Otherwise, uploading contact lists and creating email templates has been seamless.

Puntos a favor:

I like that it's easy to use and pretty intuitive for first time users.

Puntos en contra:

What I like least is you can't control the optimization of mobile design, that it'll automatically scale larger or smaller than a phone screen. You can't design for one platform (desktop) without considering how it'll appear on mobile, since it's not mobile optimized.

Waqas A.
Owner en Arabia Saudí
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

One of the best news letter service

5 hace 10 meses

Comentarios: Overall they are offering good services in the budget if you want to build and send a newsletter weekly.

Puntos a favor:

Easy to use newsletter builder included, Can test the service a free plan including 6000 mails per month. Can be used as a mail delivery service such as an SMTP.

Puntos en contra:

Required monthly subscription if you are sending more than 6000 emails per month. Somehow costly as compared to other services.

Usuario verificado
PHP Developer en EE. UU.
Usuario de Linkedin verificado
Diseño, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Mailjet Is Easy To Use

4 hace 10 meses

Comentarios: Overall, Mailjet has been beneficial to sending out emails.

Puntos a favor:

Mailjet was very easy to setup and track outgoing emails. It is also has a free tier which is also a plus.

Puntos en contra:

Mailjet and similar products required some technical knowledge to setup. It can be difficult if you don't know what you are doing.

Ben H.
Owner en RU
Software informático, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Transactional Email That Covers 90% Of Use Cases

5 hace 2 años

Comentarios: MailJet has been a drop in replacement for Madrill. It has been more than adequate for all of my transactional emailing needs.

Puntos a favor:

After using MailJet as a replacement for Mandrill for the last 2 years, I can fully recommend it. I use it for transactional email and I can send 6000 per month on the free tier. More than enough for my use case. I like the templates and templating language. Setting up sender domains and authenticating them is a doddle. Using the API is also painless with the excellent API documentation.

Puntos en contra:

The only thing I dislike is that there are almost too many options. This isn't a bad thing per se, but I have probably only used about 25% of the available tools/reporting etc. I also have no need for the campaign tools and would prefer it if Mailjet only concentrated on transactional emails.

James B.
Pastor en EE. UU.
Instituciones religiosas, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Works great! Easy to Use! Very Reliable!

5 hace 2 años

Comentarios: My overall experience with Mailjet is that it is excellent software. It is easy to use, it just works, it's easy to set up, it provides awesome verification of my mail reaching its destination, I will continue to be a happy Mailjet user for years to come.

Puntos a favor:

I appreciate Mailjet for a couple of reasons. The first and most important is reliability. My E-mails always get sent out, and they always reach their destination. Mailjet is careful about preventing users from using it as a spam gateway, which means it has a good reputation which means that other companies and servers do not block Majiljet which means that my mail gets sent out properly. The second thing I love most about Mailjet is how easy it is to set up. When I went to set it up, the configuration was simple, and it started to work quickly. I also love Mailjet because it has a useful dashboard that allows me to check and ensure that my E-mail did get sent out and reached its intended recipient. That leaves me never wondering whether my message was received or not.

Puntos en contra:

What I appreciate least about this software is that there have been limitations placed on my account which limits how many E-mails I can send out within a specific period of time. While I have never reached the limit, or even really approached the limit as far as I am aware, and I am aware it is to ensure that spam is not sent out, I still felt that the limitation was not necessary and although I continue to happily use the software, and will continue to do so, this would probably continue to be my least favorite aspect of using Mailjet.

Mary ellen C.
Director of Communications en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Solid Product, Workflow/Automation still needs some work

4 hace 2 años

Comentarios: The platform has gotten much better over the years. We have the bronze subscription and for the price it is really worth it.

Puntos a favor:

The ability to design your own emails from a template or simply drop in HTML has been great for our company. The email builder is pretty easy to use and emails look decent across all mobile and desktop platforms.

Puntos en contra:

We started using the workflow/automation feature when it was in its beta phase. We needed to be able to add a user into a contact list and then have emails sent automatically. Creating a workflow is incredibly tedious. I had all the emails I already wanted to use from when I previously had to manually send them to contact lists each day. But for some reason mailjet wouldn't let me use emails from my campaigns in the workflow. I had to recreate every single email as a template in the workflow/automation section to be able to add it to a new workflow. I was able to just copy and paste the HTML, but it was still such a time consuming process. If I could just drag and drop already used campaign emails into a workflow that would make so much more sense.

Aj L.
Lead Developer en RU
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best free email smtp provider

5 el año pasado

Comentarios: We've implemented Mailjet on our clients that needs more customization in marketing emails.

Puntos a favor:

Mailjet offers more free emails than its closes competitor Mailgun. Mailgun has its own perks but if you want more emails per month go for Mailjet. 200 per day vs 1000+ a month for Mailgun. Mailjet wins when it comes to marketing emails.

Puntos en contra:

Can't easily add/remove members in a mailing list. No DKIM off the bat.

Katerina V.
Katerina V.
Project manager en Bielorrusia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Mailjet facilitates product management

4 hace 3 años

Comentarios: In general I like Mailjet. You set up it once and you forget about it because you know that it is running like clockwork. I always recommend it to my colleagues.

Puntos a favor:

Mailjet is quite easy to set up and use. The latest improvements that were implemented this year make the creation of nice looking emails for different platforms very convenient. User-friendly, colorful and intuitively understandable.

Puntos en contra:

The most irritating thing about Mailjet is when the account is blocked for some reason and you message to the support they just say "Sorry, your domain triggered some of our security rules. We unblock your account". They never say what exactly is incorrect with the domain despite the fact that it could help their customer to improve his domain security or change the hosting. Or as another example, when you have just created your account, you may get the message "Sorry, your domain triggered some of our security flags. We cannot allow you to use our system." No any other clarification what exactly their security system didn't like. And you have to go to their competitors.

Pashminu M.
CEO en India
Medios de difusión, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good value for money

5 hace 2 años

Comentarios: Overall, I am very much glad to have a pocket friendly marking too.

Puntos a favor:

It is easy to get started with all the options and the best feature is to schedule the emailers. Also, the reports are good enough for normal email marketing.

Puntos en contra:

There should be a feature to show the click heat map, that would be helpful is getting better insights on writing the emailer content and links etc.

Melanie C.
Help Desk Specialist en EE. UU.
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Longtime fan and user for years.

5 hace 4 años

Comentarios: Allows 3rd party applications to send email without having to open up security on mail servers, and does so with ease.

Puntos a favor:

MailJet is targeted more at being used for email marketing, but it is the perfect solution for 3rd party applications that require SMTP service but for one reason or another an organization cannot use their own mail server. (Also allows tracking for those 3rd party app mailings if you want to get fancy.) It's been my go to through several employment changes where I always end up needing it for one thing or another, and I've recommended to clients many times over. The support is always fantastic as well - they've always been responsive and on top of things, even when I was only using a free account. This has made them the first SMTP service I think of, always.

Puntos en contra:

The only real challenge I've faced was that the API keys can sometimes be too long for older applications. (And some poorly built ones.) This is not really a fault of MailJet -- the longer API keys make for better security, but it can just be a roadblock sometimes. (MailJet support is right on the case for it though.) In the years I've been using it (I think I first discovered them 4 or 5 years ago - not exactly sure how long, I've experienced an outage or two. Frustrating when it happens, but then any internet service is subject to that from time to time.

Usuario verificado
IT Support en EE. UU.
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Outstanding Mailing Management Software

5 hace 3 años

Puntos a favor:

MailJet is extremely easy to use and makes the process of generating mailings extremely simple. The UI for generating mailings is intuitive and simple, yet powerful and able to accomodate pretty much anything you'd want to put into an email. I use it generally for doing newsletters to a large group of about 5,000 subscribers. The overall interface for managing Contacts lists and Campaigns is well done and understandable. Adding and removing subscribers from Contact lists is fairly straightforward and mostly great. On the rare occasions when I've needed support, they've always been extremely fast and knowledge-able, and solved the issue in short order.

Puntos en contra:

Three things about Contact lists are a bit annoying: 1) There doesn't seem to be any way to automatically remove Unsubscribed Contacts: you have to download them manually, then upload them to remove them. 2) Same thing with Bounced or other Contacts that you discover from the post-Campaign analysis: there's no button to say "Remove these from my Contact List": you must download them, then remove them through the removal interface 3) Errors from uploading new Contacts is a little clunky when there are errors: again it generates a file that you have to download and look at separately. For most errors (duplicate address, typos, invalid format, etc) in the little uploads that I do as part of expanding the list, I'd just like to see the darned things immediately on the screen so that I could either ignore them (i.e. dups) or fix them (typos & invalid format). Only if the errors go beyond some threshold (say more than 10, and it could be user-settable), should it do the file-generate-and-download thing.

Danielle C.
Sales & Marketing en EE. UU.
Electrónica de consumo, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Review

4 hace 3 años

Comentarios: This works really well for what I need. It is easy to use and easy to train people not so tech savvy to use as well. Aside from the cons above, I have had a great time updating content. I do with the help people we a little more helpful. When I had a problem in that the emails we saying "sent" but nothing was being received - they told me it was my problem and there was nothing they could do. - That may be the case, but there are nicer ways of saying this. I had already checked my email spam and the head spam blocker and nothing was there from mailjet. I ended up having to send out a link to the online version that I had pulled off of a previous test email. That all being said, I still continue to use the program as it is easy to manage and provides nice stats.

Puntos a favor:

I like the amount of flexibility you have at the free level. I like the ease of dragging and dropping content to add or reposition. I like that it saves as a work in progress and you can go back and review old newsletters. I also like the detailed insight and stats.

Puntos en contra:

That you can't move multiple sections at once. For example, I wish you could highlight a text box and an image at the same time and move them around together to relocate content. I also wish you could add dividers between vertical columns. If you have a 3 column section, I would like to divide with a line between. I wish there was a calendar feature as well to help with showcasing dates and events.

Pranab S.
Proprietor en India
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great for sending outbound transactional email

5 hace 2 años

Comentarios: Used mailjet within our Django based web app.

Puntos a favor:

Hassle-free and fair limits on the free plan, with well-priced upgrades for running specific campaigns. Great deliverability as well.

Puntos en contra:

Couldn’t find a way to see what unverified email addresses were being tried on our account as sender addresses (so we couldn’t fix those wrong outbound email addresses)

Mauro B.
Developer en Italia
Software informático, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great service at reasonable prices

5 hace 2 años

Comentarios: The problem of spam definitively solved, integration in the servers very fast, excellent

Puntos a favor:

I solved the spam problem without large configurations, thanks to their fully qualified servers. It was what I needed

Puntos en contra:

I would love to have the option to pay for the service annually and not only monthly, obviously prepaid

Usuario verificado
CEO en RU
Usuario de Linkedin verificado
Medios online, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Steer clear if you're looking to send a large volume of emails

2 hace 2 años

Comentarios: Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

Puntos a favor:

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Puntos en contra:

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Respuesta Mailjet

hace 2 años

Hi - thanks for your feedback. Please feel free to send us an email to contact@mailjet.com and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Richard I.
Richard I.
Chief Door Stop en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good overall... But, don't try to do too much too early.

3 hace 3 años

Puntos a favor:

Mailjet is very easy to setup as long as you have access to your domain DNS settings. I manage DNS through Amazon Route 53 so changes reflect quickly when I needed to verify DNS ownership. Once you confirm ownership, setting up email API is easy, and works instantaneously - as it should. I started using Mailjet to send out server and website notifications. For this purpose it worked awesome. I had about 20 websites sending notifications out via MailJet and as long as the domain names were verified correctly it worked great. You'll run into problems if don't verify your domain so if you have issues check that first. Mailjet has an easy domain verification tool that will highlight any issues quickly. For transactional emails and general emails from an email client MailJet worked fantastic - read the cons section for an area of trouble.

Puntos en contra:

Since I had such good success using MailJet for our transactional needs, I started using MailJet a couple months ago to send out periodic marketing emails, it's a native feature within their dashboard so I thought it would be nice to consolidate email providers. Well, very quickly we ran into issues and they temporarily lowered my sending limits. I was able to quickly provide them with the information they needed and they removed the sending limits after 7-days. From that experience, I limited our use of MailJet as a marketing platform, but recently used them again only to run into the exact same problem. But this time the issue was because of the volume of emails sent - not because of any bounce or SPAM notifications. The suspension this time resulted in a much more complicated process in demonstrating ownership over the list of email under my control. I don't want to pick on MailJet too much on this subject of marketing emails; they position themselves as a transactional email platform, and for that, they're awesome. I only used MailJet for marketing purposes because they feature it in their dashboard and it's easy to use. But they seem far more strict in their email purposes than say MailChimp which seems to be setup more for marketing/newsletter type emails.

Lucas P.
Creative Director en EE. UU.
Diseño, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Of all the ESPs I use, I tend to prefer MailJet for nearly everything

5 hace 3 años

Comentarios: The number-one unique feature that Mailjet provides is MJML with a drag-and-drop builder. Hands-down the best way to roll out anything from an MVP email for testing to a full-fledged transactional messaging system. The close integration of the Builder with the Send API to dynamically populate the messages is AWESOME! Separating code and design is definitely a goal that this can help you achieve. I love being able to send through SMTP. It's a huge plus for managed WordPress hosting environments where it's impractical to run a mail server. I also really appreciate the Mail Parse API, which allows me to focus on processing inbound emails via webhook and JSON -- no messy content or attachment handling. The freemium setup, as of early 2019, is sufficient to run small operations for $0, and then the entry-level paid plan is such a good value after you outgrow the free level. I recommend Mailjet to all my clients who need mail sending or receipt/processing.

Puntos a favor:

Freemium pricing structure Good value for entry-level paid plan MJML WYSIWYG Builder Data-merge into stored templates Email address shortcut to send to entire mailing list

Puntos en contra:

There seems to be some question about the definition of a transactional message. My client's emails that resulted from visitors filling a form (a transaction, I would say) were blocked based on content filters and the support team didn't have a really good answer as to why, other than quoting their policy that the service is for sending bulk or transactional messages only. This issue may have been cleared up in the meantime.

Adolf R.
Software Developer en EE. UU.
Usuario de Linkedin verificado
Software informático, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

Mailjet the best current mailing tool.

5 hace 2 años

Comentarios: My experience as a Mailjet client has been wonderful both personally and professionally, especially in the company where we have the need to send notifications, advertising campaigns and promotional emails whose processes are evaluated in real time and also have the advantage that These shipments will be customized.

Puntos a favor:

Mailjet is a very easy to use platform with very striking features, where I can observe all the results of the campaigns that are carried out, which allows us to use all the past content that is stored securely, all this historical we analyze it and We use to optimize our future strategies. A very interesting feature of this system is that we can send transactional and marketing emails from the same platform without incurring additional expenses.

Puntos en contra:

I suggest that the customer support provided by Mailjet can be improved in the advisory aspect, however this does not prevent it from being considered a platform that is well structured.