Opiniones de Mailjet

Great mailing platform

Comentarios: Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Puntos a favor:

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Puntos en contra:

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

A good software but with some flaws

Comentarios: So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Puntos a favor:

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Puntos en contra:

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Alternativas consideradas: MailerLite y Drip

Razones para elegir Mailjet: I used Mailchimp ages ago, and did not like their UI.

Software anterior: Mailchimp

Razones para cambiar a Mailjet: Cheaper than Drip, More free emails than MailerLite, and GDPR compliant

Amazing prospecting tool!

Puntos a favor:

Mailjet is email marketing and automation software that enables organizations to send emails in a more efficient, simple, and cost-effective manner. A/B testing, real-time monitoring, list division, client assistance, and interaction with standard programs are all available.

Puntos en contra:

Nonetheless, there are certain challenges. Email automation is only available to premium users, and our domain connection was difficult to establish up. This capability should be available to everyone, but there should be a limit on the number of emails that can be sent out at the same time for free. It requires thought to employ automated processes, and a 30-day trial may be insufficient to determine whether the application is suited for the user. At the very least, I always double-check the program.

So horrible I had to create an account here just to write a review!

Comentarios: Horrible, horrible, horrible.

Puntos a favor:

The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited functionality and horrible product thinking, the UI/UX designers have done a good job.

Puntos en contra:

Oh, so much. Here are a few things that it falls short in when compared to other mass emailers:1. Contacts management: You have very limited options in the way you want to upload / edit contacts. The multi-editing options are a joke, and there is no way you can send emails to some contacts in a list instead of all. Also, even to remove a contact from a list, you need to upload a freaking CSV file! I mean, did they never use their own product after creating it?2. The campaign editing options are extremely limited even in a paid version. Glad that I never paid them a buck.3. Creating contact properties is a big pain due to the functionality.4. Their email templates are a joke.5. Extremely limited options when designing emails.

Mailjet from a Person who is not techie

Comentarios: The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns - Managing contacts and lists - Creating targeted segmented campaigns - Scheduling emails and newsletters - Setting up custom tracking and reporting - Ensuring deliverability of emails - Curating email templates - Integrating with other applicationsThe benefits of using Mailjet include: - Cost-effective pricing plans - Easy-to-use interface - Comprehensive deliverability and reporting features - Support from a dedicated team of email experts - Advanced segmentation and automation capabilities - Robust security features - Flexible API integrations - Ability to personalize emails for maximum engagement - Comprehensive set of templates for creating professional emails quickly and easily.

Puntos a favor:

-Mailjet offers a wide range of features and options for email marketing. This includes things like email automation, real-time analytics, and A/B testing. -The service is easy to use and provides excellent customer support. -Mailjet is highly secure, making sure that your emails are safe from malicious attacks.

Puntos en contra:

-Mailjet can be more expensive than other services, depending on the plan you choose.-The service does not offer an unlimited number of emails, so if you need to send a large volume of emails, it may not be the best option.

Best Value Out There

Puntos a favor:

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Puntos en contra:

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Alternativas consideradas: Mailchimp

Razones para cambiar a Mailjet: Price was far better. In addition, MailChimp charges based on size of mailing list. I'd rather be charged by number of emails that I send out. My current package is perfect for my needs at a reasonable price.

An alternative that is fine to start with, a little limited for the advanced

Comentarios: To begin with, and if you have few contacts, it's fine because even in the free version you will be able to have access to a certain amount of mailings, but if your list grows, as was my case, it's a headache because everything is limited and it's better to change as I did. I perhaps for others have had a better experience mine was not like that

Puntos a favor:

Price and quality is fine, transactional emails arrive well, marketing emails are a bit limited, the tool is easy to implement and take advantage of if you have less than 4k contacts

Puntos en contra:

Very limited for the free and basic versions, if you want to get more out of it you have to pay more, however, for that it is better to change to another of the competition for that higher price

Alternativas consideradas: ActiveCampaign

Software anterior: Brevo

Razones para cambiar a Mailjet: because I had a number of free shipping that served me

Mailjet review.

Puntos a favor:

I appreciate how simple it is to use. Despite its flaws, the online email editor is helpful. List administration is straightforward. The scenarios are simple to construct and effective. I use Mailjet's professional servers and am very pleased with the rate of mail delivery.

Puntos en contra:

The interface is not easy to use, especially if you are familiar with other services. A large portion of it does not function as intended. It can take a long time to keep attempting a task before the system responds. The server's response time is excruciatingly slow.

Mailjet is an easy method to send emails.

Puntos a favor:

Mailjet is a fantastic email-sending application. I just send transactional emails using it. Email delivery is practically guaranteed, and you can track each individual message's progress, receipt, and opening. The ability to create sub-accounts is also useful.

Puntos en contra:

Maljet's customer service advice could be better, but in my opinion it still has a strong structure.

The best of email marketing

Comentarios: Mailjet is a very Nice application

Puntos a favor:

The synchronize of contacte ,the color of platform

Puntos en contra:

It get more fonction, so excellent for marketing and other business

Transactional Email That Covers 90% Of Use Cases

Comentarios: MailJet has been a drop in replacement for Madrill. It has been more than adequate for all of my transactional emailing needs.

Puntos a favor:

After using MailJet as a replacement for Mandrill for the last 2 years, I can fully recommend it. I use it for transactional email and I can send 6000 per month on the free tier. More than enough for my use case. I like the templates and templating language. Setting up sender domains and authenticating them is a doddle. Using the API is also painless with the excellent API documentation.

Puntos en contra:

The only thing I dislike is that there are almost too many options. This isn't a bad thing per se, but I have probably only used about 25% of the available tools/reporting etc. I also have no need for the campaign tools and would prefer it if Mailjet only concentrated on transactional emails.

Alternativas consideradas: SendGrid y Mailgun

Razones para elegir Mailjet: Mandrill stopped having a free tier

Software anterior: Mailchimp Transactional Email

Razones para cambiar a Mailjet: It was simple to set up first time

Solid Product, Workflow/Automation still needs some work

Comentarios: The platform has gotten much better over the years. We have the bronze subscription and for the price it is really worth it.

Puntos a favor:

The ability to design your own emails from a template or simply drop in HTML has been great for our company. The email builder is pretty easy to use and emails look decent across all mobile and desktop platforms.

Puntos en contra:

We started using the workflow/automation feature when it was in its beta phase. We needed to be able to add a user into a contact list and then have emails sent automatically. Creating a workflow is incredibly tedious. I had all the emails I already wanted to use from when I previously had to manually send them to contact lists each day. But for some reason mailjet wouldn't let me use emails from my campaigns in the workflow. I had to recreate every single email as a template in the workflow/automation section to be able to add it to a new workflow. I was able to just copy and paste the HTML, but it was still such a time consuming process. If I could just drag and drop already used campaign emails into a workflow that would make so much more sense.

A very basic service that is seriously lacking in terms of marketing

Comentarios: To be honest, I used to own the most advanced autoresponder service on the market. It was designed around marketers' needs and did its job to perfection. I sold the company a few years ago and have been operating manually ever since. This is not a good way to run an online business so I searched for an affordable email marketing service and was recommended to try Mailjet. I even had someone from our local chamber of commerce come to the company to show me how to set it up. That alone should speak volumes about its user unfriendliness because if someone who had developed similar software couldn't understand it, what chance does the common man have? The fact that they refuse questions from potential customers has to be the icing on the cake. I mean, can you imagine walking into a store and asking a salesman a question about an item you are interested in purchasing, only to receive the reply "Sorry but we only accept questions from existing customers."? It is a shame because I would happily work with them to take their product to an entirely new level. As things stand, their system is overly complicated and unnecessarily so. It doesn't cost much because it doesn't offer very much.

Puntos a favor:

When compared to competing services, its pricing is quite competitive.

Puntos en contra:

The interface is far from intuitive, especially if you have used other services in the past. Much of it does not work as it is supposed to. You can waste a lot of time repeating actions until the system finally reacts. Server response is incredibly slow. Most of the most important functions needed to use the system for marketing purposes are missing. As a potential customer trying the software with a view to becoming a permanent user, you may not contact support. They literally refuse all questions from potential customers!

Good value for money

Comentarios: Overall, I am very much glad to have a pocket friendly marking too.

Puntos a favor:

It is easy to get started with all the options and the best feature is to schedule the emailers. Also, the reports are good enough for normal email marketing.

Puntos en contra:

There should be a feature to show the click heat map, that would be helpful is getting better insights on writing the emailer content and links etc.

Alternativas consideradas: Mailchimp

Razones para elegir Mailjet: It was too expensive

Software anterior: Mailchimp

Razones para cambiar a Mailjet: Cost factor above all.

Longtime fan and user for years.

Comentarios: Allows 3rd party applications to send email without having to open up security on mail servers, and does so with ease.

Puntos a favor:

MailJet is targeted more at being used for email marketing, but it is the perfect solution for 3rd party applications that require SMTP service but for one reason or another an organization cannot use their own mail server. (Also allows tracking for those 3rd party app mailings if you want to get fancy.) It's been my go to through several employment changes where I always end up needing it for one thing or another, and I've recommended to clients many times over. The support is always fantastic as well - they've always been responsive and on top of things, even when I was only using a free account. This has made them the first SMTP service I think of, always.

Puntos en contra:

The only real challenge I've faced was that the API keys can sometimes be too long for older applications. (And some poorly built ones.) This is not really a fault of MailJet -- the longer API keys make for better security, but it can just be a roadblock sometimes. (MailJet support is right on the case for it though.) In the years I've been using it (I think I first discovered them 4 or 5 years ago - not exactly sure how long, I've experienced an outage or two. Frustrating when it happens, but then any internet service is subject to that from time to time.

We've had multiple problems with Mailjet cutting us off or going down but like the ability to search

Puntos a favor:

Ability to search by email address to see the list of emails sent. What's great is that it shows the email subject and status so you can show what was sent, when and when it was delivered. The hooks are ok

Puntos en contra:

Very manual process to get someone unblocked and can be slow. If they are blocked, you still get charged for the email. The email doesn't get queued, so it's lost... We've also had a problem with our server config so that it sent thousands of email requests to an email address that didn't exist (the mx record didn't even exist!!). We didn't receive an alert of this and got charged hundreds of pounds. We note that with SendGrid we can just click a button to unblock someone. Saves so much time and makes our clients happy. We're considering swapping to be honest; but they don't show the email subject

Mailjet the best current mailing tool.

Comentarios: My experience as a Mailjet client has been wonderful both personally and professionally, especially in the company where we have the need to send notifications, advertising campaigns and promotional emails whose processes are evaluated in real time and also have the advantage that These shipments will be customized.

Puntos a favor:

Mailjet is a very easy to use platform with very striking features, where I can observe all the results of the campaigns that are carried out, which allows us to use all the past content that is stored securely, all this historical we analyze it and We use to optimize our future strategies. A very interesting feature of this system is that we can send transactional and marketing emails from the same platform without incurring additional expenses.

Puntos en contra:

I suggest that the customer support provided by Mailjet can be improved in the advisory aspect, however this does not prevent it from being considered a platform that is well structured.

This Is Good For begineers

Puntos a favor:

The service is good but they block accounts without intimation even we use list cleaning techniques so critical to recover accounts

Puntos en contra:

Pricing is little high and application Layout is little critical.Some functions doesn't work on slow internet

MailJet, you get what you pay for.

Comentarios: All I can say, is try and fine a phone number of email address for technical support ANYWHERE. Your only contact is through the support form, which would be great if they didn't take 2 days to get back to you. 2 days is two days too long if you send out 12,000 emails and all of the links don't work as happened to us. When you use MailJet, they do some kind of redirecting, probably so they can capture analytics. At 10:44 we ran our final test and it worked. At 11:00 we launched 12,000 and every hyperlink was broke. First thing the next morning I ran a test again and the links worked on that. Been trying to get a hold of Mail Jet all morning while my customer if fielding angry emails and calls from the recipients. It's a huge embarrassment and frustration for all of us. Now ask me if the $7.50 per month price is a good deal or not? Oh, and this is not the first time we've needed help and gotten into this bind. We will be switching once we manage this emergency.

Puntos a favor:

Very cheap tool. $7.50 per month for up to 30,000 emails.

Puntos en contra:

Cheap. Tech support is a minimum of a day from responding and you probably won't get much out of them. Outsourcing or cloud doesn't work if the vendors don't respond to your urgent issues on a timely basis. How about a tech support phone number, chat, email address????? Bump the price up to $10/month and actually provide something.

For use beyond transactional email, leaves questions

Comentarios: Low cust

Puntos a favor:

It is a service with Low cost, Easy API and best Doc. The value pays off if you are a startup. But you will have to revisit your choice when you grow up.

Puntos en contra:

For simple email sending, Mailjet works as a charm, But from the moment you started using other features like Mail Automation, you started the problems, and the support ticket openings. I have two ticket open, and one without solution yet. If I start a new business, probably Mailjet will not be my choice. Unfortunately changing now, is not ideal, because I prefer to dedicate myself to other subjects. The service is not bad at all. Only this Email Automation that does not seem to be ideal for production.

Ecommerce and Mailjet

Puntos a favor:

As we have to be sure that all the mails from our store goes to our customers, we did search for an easy solution. Mailjet is easy to configure and very stable. It was very easy to connect Mailjet with our Storesoftware. In I think 4 Years of using Mailjet we had to contact the support 1 time, they did help us very well.

Puntos en contra:

Okay the backend is sometimes a bit confusing and have to click arround to find the things you are looking for

I have been using Mailjet since long and haven't found anything better than Mailjet, truly amazing

Comentarios: I am in network marketing and this software helped me a lot On daily basis I updates my contacts regarding my new projects without any hassle.Great software ,Keep it up MailJet. Thanks

Puntos a favor:

I love the the easy n smooth mail sending quality of this software the most but rest of functions and services also awesome like customer support ,Templates,SMTP etc.

Nothing to add. The level of service and reliability is unparalleled.

Puntos a favor:

Ease of use, reliability, user friendly experience, statistics and its exporting. In 5 years of use, not one problem.

Puntos en contra:

Sometimes the user interface is a bit sluggish, but i don't know, it might be a browser problem, because most of the times it runs without a problem.

Mailjet a simple way to send emails

Comentarios: Mailjet is a simple way to send emails, manage campaigns and have good control over marketing campaigns. Very simple to use and with good technical support always ready to help.
For the development of my web applications and the sites I create I always use the service to be able to control the emails and to have in an instantaneous way all the dashboards that help me to perceive the state of the emails sent.

Puntos a favor:

Simple and very easy to use, Has good technical support, Very nice and useful dashboards

Just don't try to become a customer. They don't want to have you

Comentarios: Signing up is made really hard. The user interface is not logical. The support is very slow and not understanding nor flexible. A shame since I intended to test them for multiply clients as well...

Puntos a favor:

It is EU based I guess. But there is not really a pro here.

Puntos en contra:

Well. About everything. The interface is lacking. After signing up, you can only send a few mails per day. After contacting them; you can send 10 e-mails per hour. When you explain that you need a higher limit for sending transactional e-mails, they reply that you have to send out at least 5 campaigns, even when you explain that you do not intend to send any campaign. After asking for increasing the limit, I got a mail back explaining that I was not compliant with their regulation despite that I have done everything that I have asked for (be aware; Mailchimp is an already in use alternative for the few campaigns we have annually). So when I asked them what was wrong they simply terminated my account. Background details: - Opt-in is publicly available and shown. - Company exists over 8 years. - We have a zero-tolerance policy against spam.