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Sobre Mailjet

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Puntos a favor:

Super convenient, without any bugs and quite easy to use.

Puntos en contra:

I came into some problems with a few of my emails and the customer service was underwhelming.

Valoraciones de Mailjet

Evaluación media

Facilidad de uso
4,2
Atención al cliente
3,9
Funcionalidades
4,2
Relación calidad-precio
4,2

Probabilidad de recomendación

7,8/ 10

Mailjet tiene una valoración global de 4,2 estrellas sobre 5 según las 425 opiniones de usuarios de Capterra.

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Filtrar opiniones (425)

Kathryn
Kathryn
CEO
Usuario de Linkedin verificado
Medios online, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Steer clear if you're looking to send a large volume of emails

1,0 hace 4 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Francois Pascal
Francois Pascal
Service provider en Camerún
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

This is the best emailing software I've used to date.

4,0 hace 2 años

Puntos a favor:

Editing, managing and setting up automatic mailings is easy to implement. Even list management is easy to set up.

Puntos en contra:

There are a few bugs from time to time, but nothing serious.

Alexandra
Alexandra
CEO en Estonia
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Alternativas consideradas previamente:

A good software but with some flaws

4,0 hace 4 años

Comentarios: So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Puntos a favor:

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Puntos en contra:

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Usuario verificado
Usuario de Linkedin verificado
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

So horrible I had to create an account here just to write a review!

1,0 hace 2 años

Comentarios: Horrible, horrible, horrible.

Puntos a favor:

The design / looks were the only positive that I could take. While the product is extremely irritating due to the limited functionality and horrible product thinking, the UI/UX designers have done a good job.

Puntos en contra:

Oh, so much. Here are a few things that it falls short in when compared to other mass emailers:1. Contacts management: You have very limited options in the way you want to upload / edit contacts. The multi-editing options are a joke, and there is no way you can send emails to some contacts in a list instead of all. Also, even to remove a contact from a list, you need to upload a freaking CSV file! I mean, did they never use their own product after creating it?2. The campaign editing options are extremely limited even in a paid version. Glad that I never paid them a buck.3. Creating contact properties is a big pain due to the functionality.4. Their email templates are a joke.5. Extremely limited options when designing emails.

johan
johan
marketing manager en Colombia
Usuario de Linkedin verificado
Medicina alternativa, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

An alternative that is fine to start with, a little limited for the advanced

5,0 hace 2 años

Comentarios: To begin with, and if you have few contacts, it's fine because even in the free version you will be able to have access to a certain amount of mailings, but if your list grows, as was my case, it's a headache because everything is limited and it's better to change as I did. I perhaps for others have had a better experience mine was not like that

Puntos a favor:

Price and quality is fine, transactional emails arrive well, marketing emails are a bit limited, the tool is easy to implement and take advantage of if you have less than 4k contacts

Puntos en contra:

Very limited for the free and basic versions, if you want to get more out of it you have to pay more, however, for that it is better to change to another of the competition for that higher price

Pierpaolo
Digital Marketer en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

My Experience With MailJet

5,0 hace 9 meses

Puntos a favor:

I like the email verification features It comes with helpful email marketing and automation features.

Puntos en contra:

Mailjet has offered all we needed for email marketing.

Usuario verificado
Usuario de Linkedin verificado
Medios online, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Steer clear if you're looking to send a large volume of emails

2,0 hace 5 años

Comentarios: Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

Puntos a favor:

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Puntos en contra:

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Respuesta de Sinch

hace 5 años

Hi - thanks for your feedback. Please feel free to send us an email to contact@mailjet.com and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Ronnie
Ronnie
Music Producer en EE. UU.
Usuario de Linkedin verificado
Entretenimiento, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Mailjet was challenging

3,0 hace 5 años

Comentarios: Overall I left Mailjet. The cost involved was too high. Customer service was not great. The interface was nice but didn't out weight the cons.

Puntos a favor:

Mailjet was a great resource for creating engaging emails. The creative tools for making emails were very easy to use. Creating powerful engaging emails was very quick and the end result was exactly what I was looking for on the creation side of the platform.

Puntos en contra:

So unfortunately I was unable to continue using Mailjet. The cost involved is pretty competitive but still very expensive. I came into some problems with a few of my emails and the customer service was underwhelming. They made things very challenging. I missed a few planned emails with specific deadlines due to not being made aware of the problems going on. Unacceptable. So I switched.

Respuesta de Sinch

hace 5 años

Hi Ronnie - thanks for your feedback, and we are sorry to hear you had an underwhelming experience. In an effort to provide excellent service, could you share your Support Ticket number by email at contact@mailjet.com. We'd be happy to take a look at your account and if you're interested in potentially continuing with our service, see how we can improve your experience. Best, the Mailjet team.

Ryleigh
Content Manager en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great for Basic Email Marketing

4,0 hace 10 meses

Comentarios: Mailjet has all the basics and does them well if you need a solid email marketing platform with no frills. You can create, edit, manage, schedule and optimize with ease.

Puntos a favor:

I like how easy it is to learn how to use Mailjet. In just a few short hours, I felt like I was a pro at navigating the platform as well as creating and updating new emails to send to my contact lists. If you've worked with website or email platforms before, Mailjet will be a breeze for you to learn.

Puntos en contra:

We have run into some issues with the size of our email lists and high bounce rates and then we are unable to send as many emails as we need. But, after troubleshooting and contacting support, those issues were easy to fix and we were back to regular email marketing for our clients. We send emails to new email lists all the time, so it's best for our delivery rates if we send emails to new lists at the same time as lists we've sent to before. Sometimes, the email editor feels a little clunky, and I have to make font, color or other style changes a certain way to make them exactly how I want. But in the end, I'm always able to create a solid email that delivers well and gives me easy-to-understand metrics after delivery.

Sarah
Research Analyst en EE. UU.
Estudios de mercado, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Mail In A Hurry!

5,0 el año pasado

Puntos a favor:

There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing campaigns and/or automated messages, I love that it allows you to add and remove people to the structure of your math emails. Also, you can lock the email itself and only allow certain permissions to certain people so it gives each person a role that you give access via the mail jet system

Puntos en contra:

This is definitely a more fifth Decatur set up, this will work excellent with B2b but it’s not self owned start-up business focused.

Nicolas
CEO en Francia
Internet, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Great affordable emailing software

4,0 el año pasado

Puntos a favor:

The price is definitely very cheap for the value.

Puntos en contra:

The app is sometimes buggy and it can lead to frustration especially when you build transactional templates with lots of variables.

Rabemananjara
Communication officer en Francia
Arte y artesanía, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Sen emails with Mailjet

5,0 hace 10 meses

Puntos a favor:

The software is easy to use, it's easy to manage contacts and set a mail with different contents.

Puntos en contra:

The lack of tools of creation to set up the email as we want.

Alisha
Sales And Marketing Specialist en Filipinas
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Mailjet review.

5,0 hace 2 años

Puntos a favor:

I appreciate how simple it is to use. Despite its flaws, the online email editor is helpful. List administration is straightforward. The scenarios are simple to construct and effective. I use Mailjet's professional servers and am very pleased with the rate of mail delivery.

Puntos en contra:

The interface is not easy to use, especially if you are familiar with other services. A large portion of it does not function as intended. It can take a long time to keep attempting a task before the system responds. The server's response time is excruciatingly slow.

Usuario verificado
Usuario de Linkedin verificado
Fabricación de productos eléctricos/electrónicos, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Mailjet review

5,0 hace 2 años

Puntos a favor:

Mailjet is easy to use which makes it easy to create and send emails that looks professional. It also provides email templates that can be customized to suit your branding and messaging needs. Another good example is it deliverability, because it ensures that your emails will be sent to their inbox without being filtered as spam. It also has a reporting features to track your tractions like open rates, clicks and bounce rates.

Puntos en contra:

I cannot say any negative about Mailjet since I haven't used other email marketing platform side this one. You can maximize the use of Mailjet if you have patience to explore the platform.

Bhagya
editor en India
Edición, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

No Change in Shared IP

4,0 hace 2 años

Puntos a favor:

The software is good and easy to use, one can easily understand

Puntos en contra:

Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10 email address and if you open only one email address, it will shown around 4 to 5 instead of one. Secondly now a days it was noticed that they are not changing the shared IP, due to which the deliverability of inbox is constantly decreasing and mails are getting to Spam. The issue most probably comes when you use SMTP for sending emails

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

A very basic service that is seriously lacking in terms of marketing

2,0 hace 5 años

Comentarios: To be honest, I used to own the most advanced autoresponder service on the market. It was designed around marketers' needs and did its job to perfection. I sold the company a few years ago and have been operating manually ever since. This is not a good way to run an online business so I searched for an affordable email marketing service and was recommended to try Mailjet. I even had someone from our local chamber of commerce come to the company to show me how to set it up. That alone should speak volumes about its user unfriendliness because if someone who had developed similar software couldn't understand it, what chance does the common man have? The fact that they refuse questions from potential customers has to be the icing on the cake. I mean, can you imagine walking into a store and asking a salesman a question about an item you are interested in purchasing, only to receive the reply "Sorry but we only accept questions from existing customers."? It is a shame because I would happily work with them to take their product to an entirely new level. As things stand, their system is overly complicated and unnecessarily so. It doesn't cost much because it doesn't offer very much.

Puntos a favor:

When compared to competing services, its pricing is quite competitive.

Puntos en contra:

The interface is far from intuitive, especially if you have used other services in the past. Much of it does not work as it is supposed to. You can waste a lot of time repeating actions until the system finally reacts. Server response is incredibly slow. Most of the most important functions needed to use the system for marketing purposes are missing. As a potential customer trying the software with a view to becoming a permanent user, you may not contact support. They literally refuse all questions from potential customers!

Respuesta de Sinch

hace 5 años

Hello, we are very sorry to hear that you had trouble reaching us. If you need to contact us in the future, you can write to us at contact@mailjet.com. We remain open to all comments and we'd be happy to assist you. Best, the Mailjet team.

Patrik
Freelancer en Suecia
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Sending emails and bypassing the Spamfolder

5,0 hace 2 años

Comentarios: Reliable reachability with good statistics on opened emails.

Puntos a favor:

Easy to start. In just a few minutes you can be up and running with your first campaign. Generous sending and contact limits for the startup. Good Wordpress support.

Puntos en contra:

Nothing so far. Working as supposed with nothing to complain about. If there was a wishlist, I'd like to see some kind of SEO and content AI based assistant.

Ben
Owner en RU
Software informático, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Transactional Email That Covers 90% Of Use Cases

5,0 hace 5 años

Comentarios: MailJet has been a drop in replacement for Madrill. It has been more than adequate for all of my transactional emailing needs.

Puntos a favor:

After using MailJet as a replacement for Mandrill for the last 2 years, I can fully recommend it. I use it for transactional email and I can send 6000 per month on the free tier. More than enough for my use case. I like the templates and templating language. Setting up sender domains and authenticating them is a doddle. Using the API is also painless with the excellent API documentation.

Puntos en contra:

The only thing I dislike is that there are almost too many options. This isn't a bad thing per se, but I have probably only used about 25% of the available tools/reporting etc. I also have no need for the campaign tools and would prefer it if Mailjet only concentrated on transactional emails.

Hamza
Senior Manager en India
Edición, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternative of Mailgun

4,0 hace 2 años

Puntos a favor:

Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the deliverability comes to 100% but if you purchase then ratio will be different, however, the same does not happens mailjet, seriously i am using this service with multiple accounts and getting same ratio with it, the good thing is that you can save the template in the panel and modified to get better deliverability . Secondly they providing their own unsubscribe link which help us that there system identified the email address of unsubscribe and removed automatically

Puntos en contra:

One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment

Prathiksha
Marketing Associate en India
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Amazing and powerful email marketing tool!

5,0 hace 2 años

Comentarios: With Mailjet email marketing has become very easy for us. The newsletter editor is amazing and helps us build the best ones for our prospects. We are able to track and observe our clients which helps us reach them in a better way. It has also reduced our spam rates. Maintaining contact lists has never been easier. Overall a great experience with the platform.

Puntos a favor:

The platform is very easy to use and I can build email campaigns quickly and efficiently. It allows multiple team members collaborate which makes it convenient. It's drag and drop feature helps make the email templates better to work with. One of the best feature is that we can track and monitor all the emails sent.

Puntos en contra:

The platform lacks email templates options which could be increased. The pricing is a little expensive compared to other platforms, but the free plan also works pretty good.

Andrew
Andrew
Freelance Web Developer en Ucrania
Usuario de Linkedin verificado
Diseño gráfico
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

SMTP relay for all my emails

5,0 hace 7 años

Comentarios: I use mailjet in daily work and keep in mind if one of the clients asks for advise or recommendation. Mailjet offers and provide so many working services and features that while one implements them there is no time to think about the shortcomings.

Puntos a favor:

1. innovative technologies and features 2. the necessary functions that can be extended and / or scaled if necessary 3. never experienced issues 4. high abvailability 5. API / developers friendly 6. full-stack developer friendly 7. spam filters / precise analytics / statistics 8. free plan and fair pricing 9. intuitive admin web UI 10. documentation and clear tutorials

Arika
Arika
Manager en India
Usuario de Linkedin verificado
Servicios financieros, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

A budget tool with limited features

4,0 hace 2 años

Comentarios: Mailjet is a platform for startups and smaller companies that cannot afford expensive marketing automation tools. Mailjet offers a decent number of service at a pocket friendly pricing plans.

Puntos a favor:

1. Has multiple plans to suit companies with lower budget2. Helps you verify email address of leads before broadcasting emails3. You can also do A/B testing using Mailjet

Puntos en contra:

1. Live chat feature is missing. So you cannot get instant solution for your problems2. Email auto-response fails at time

Nicolas
IT Administrator en Francia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Good mailing solution but not the best

5,0 hace 2 años

Comentarios: Support are really good (but not abnswering quickly...). Job are nearly done : mail delivered but some go to SPAM folder because Mailjet server is know as mass mailing solution... Could be used for marketing but probably not interested to transactional email

Puntos a favor:

this make the job we used for : send mail throught smtp and delivery ASAP

Puntos en contra:

some mails are tagged as spam and so never read by receiver. We can go on next level on MailJet to have private IP but price is no more interesting compared on other competitors with more reputation

atul
atul
Promotor en India
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

I have been using Mailjet since long and haven't found anything better than Mailjet, truly amazing

5,0 hace 7 años

Comentarios: I am in network marketing and this software helped me a lot On daily basis I updates my contacts regarding my new projects without any hassle.Great software ,Keep it up MailJet. Thanks

Puntos a favor:

I love the the easy n smooth mail sending quality of this software the most but rest of functions and services also awesome like customer support ,Templates,SMTP etc.

Respuesta de Sinch

hace 7 años

Hey Atul, we are glad to hear you are happy with our service! Thank you for taking time to leave a review. Have a nice day! The Mailjet Crew

William
William
Technical Director / Owner en Canadá
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

frogdog.io loves mailjet!

5,0 hace 8 años

Comentarios: Mailjet is our go to solution for deploying emails from webforms. We use mailjet on almost every website we do for our clients who can't or won't provide their own SMTP solution.

Puntos a favor:

Free! At least for our limited use case. Simple to setup and confirm new domains or addresses. Can manage multiple clients' needs through a single mailjet account.

Puntos en contra:

The limitations on the free-tier account are fairly low (200/day), but its free so its hard to complain.

Usuario verificado
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

I thought it was going to be difficult to setup but it was a breeze!

5,0 hace 7 años

Comentarios: The biggest benefit is of course to be able to mass mail without having an issue with getting your own email server liste.

Puntos a favor:

The thing I like most is that as a service it just works, the end. I have never had any service related issues from Mailjet.

Puntos en contra:

I hate to say nothing but so far I have had no complaints with the product or the service. So far all has been exactly as promised.