--- description: ¿Qué piensan los usuarios de ZENOTI? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ZENOTI. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para balnearios medicinales](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.es/software/131057/zenoti Página: 1 de 52\ Siguiente: [Página siguiente](https://www.capterra.es/software/131057/zenoti?page=2) > Zenoti es un software líder basado en la nube para salones de belleza, spas y balnearios medicinales. > > Veredicto: 1263 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ZENOTI? Zenoti es un software web usado en más de 6000 spas, salones de belleza, balnearios medicinales y estudios de yoga y fitness de todo el mundo, desde spas independientes hasta grandes cadenas con más de 200 ubicaciones. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.4/5** | 1263 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Soham Inc dba Zenoti - **Ubicación**: MERCER ISLAND, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: 300,00 US$ - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Camboya, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Suiza, Tailandia ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Automatización de marketing - Base de datos de clientes - Base de datos de miembros - Citas recurrentes - Comunicación con miembros - Confirmations/Reminders - Conforme con HIPAA - Creación de informes/análisis - Creación de marca personalizable - Facturación - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de clases - Gestión de clientes - Gestión de docentes/personal escolar - Gestión de empleados - Gestión de equipo - Gestión de eventos - Gestión de inscripción - Gestión de la disponibilidad - Gestión de membresías - Gestión de nóminas - Gestión de personal - Gestión de reservas - Gestión de tarjetas de regalo - Gestión de visitantes - Integración de páginas web - Marketing por correo electrónico - Pagos electrónicos - Pagos en línea - Para centros de belleza y balnearios - Portal de clientes - Portal de miembros - Procesamiento de pagos - Programación automatizada - Programación de citas - Programación de cursos - Punto de venta (POS) - Recordatorios - Reserva en línea - Seguimiento de la asistencia - Sincronización de calendario - Third-Party Integrations … y 4 características más ## Integraciones (en total: 8) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para balnearios medicinales](https://www.capterra.es/directory/30582/medical-spa/software) ## Categorías relacionadas - [Software para balnearios medicinales](https://www.capterra.es/directory/30582/medical-spa/software) - [Software para peluquería](https://www.capterra.es/directory/30028/salon/software) - [Software para spa](https://www.capterra.es/directory/30782/spa/software) - [Programas de gestión de socios](https://www.capterra.es/directory/20045/membership-management/software) - [Herramientas de planificación](https://www.capterra.es/directory/30087/scheduling/software) ## Alternativas 1. [AestheticsPro](https://www.capterra.es/software/93446/aestheticspro) — 4.4/5 (654 reviews) 2. [Pabau](https://www.capterra.es/software/140062/pabau-crm) — 4.7/5 (638 reviews) 3. [Vagaro](https://www.capterra.es/software/153752/vagaro) — 4.7/5 (3640 reviews) 4. [PatientNow](https://www.capterra.es/software/92269/patientnow) — 3.9/5 (299 reviews) 5. [Mindbody](https://www.capterra.es/software/40229/mindbody) — 4.0/5 (2993 reviews) ## Opiniones ### "Wonderful Migration to Zenoti" — 5.0/5 > **Jacinda** | *10 de abril de 2026* | Productos cosméticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager \[sensitive content hidden\] . is quick and efficient and lovely to work with. He has a clear understanding of our wants and needs and always finds. a solution for us. The zenoti team also provided a great training for us how to utilize the system and it is extremely easy to learn and navigate bookings, reporting, inventory, scheduling and payroll. > > **Desventajas**: The beginning of the migration process was a bit difficult because they paired us with a team in a different time zone so communication was hard but this was quickly rectified and we were then paired with \[sensitive content hidden\] who has been absolutely amazing. ----- ### "Zenoti system" — 4.0/5 > **Lynn** | *18 de marzo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Appointment management, support, and all systems in one place. The onboarding team was very attentive, friendly staff who worked hard to make my transition easier > > **Desventajas**: Multi-functionality, yes, it is great to have multiple ways to do things, but it can be confusing when you start out. > > Overall, wonderful. I had a great onboarding team who listened to all my needs and wants as well as training. ----- ### "Zenoti Review" — 5.0/5 > **Ivy** | *29 de mayo de 2026* | Productos cosméticos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The system is very customizable to the business needs. There is a lot of support offered by the team and they are always available. > > **Desventajas**: The system mobile and iPad app should be optimized to be faster and more efficient. These are both super important to the business in that we use iPads for charting. > > Very nice, Zenoti team is super helpful. They schedule weekly/biweekly/monthly calls to help answer any questions. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18 de octubre de 2025* | Medicina alternativa | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Desventajas**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Onboarding with Zenoti EMR" — 5.0/5 > **Jeannine** | *11 de abril de 2026* | Práctica médica | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and learning how to use the system. Happily surprised how much of patient chart notes snd photos from prior EMR were brought over to Zenoti > > **Desventajas**: Its very robust and required many hours and late nights getting set up and learning the system. Felt very overwhelmed during onboarding and the early months using Zenoti > > Stressful but the team were so helpful it became manageable. Weekly calls to go over all our questions and fill gaps in understanding system. Now enjoying how well we can manage packages and membership sales, we have our chart forms nailed down and can make changes with ease as needed. Liking alot that leads coming in through website sts firecylg integrated into zenoth. Easy also to message patients directly in the system ----- Página: 1 de 52\ Siguiente: [Página siguiente](https://www.capterra.es/software/131057/zenoti?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/131057/zenoti) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados