Opiniones de BigCommerce

Interesante opción para crear una tienda online

Puntos a favor:

BigCommerce es una solución muy interesante para el comercio electrónico, posee muchas herramientas, plantillas y más funcionalidades a un precio asequible que lo destacan de otras plataformas similares como Shopify. Crear una tienda en línea en Bigcommerce es muy fácil y rápido. Además, el proceso de pago es muy seguro y confiable.

Puntos en contra:

Llevo poco más de un año usando Bigcommerce para algunos proyectos y hasta el momento no he tenido inconvenientes. Y ante cualquier duda el equipo de atención al cliente suele responder medianamente rápido.

Excelente alternativa para el comercio electrónico

Puntos a favor:

Me encanta BigCommerce y considero que es una excelente alternativa para el comercio electrónico, muestra los productos con una interfaz limpia en la que el usuario puede acceder al catálogo de los productos sin problemas y puede realizar los pagos de forma muy segura. Además, cuenta con funcionalidades o complementos con los que puedes potenciar tu ecommerce con un costo accesible.

Puntos en contra:

BigCommerce está muy bien, lo que sí me gustaría es que tuvieran una mejora en el tiempo de respuesta del equipo de atención al cliente.

Excelente solución para el comercio electrónico

Puntos a favor:

BigCommerce me ha sorprendido, es una solución excelente para crear tiendas online. He probado otras soluciones como Shopify, pero Bigcommerce ofrece muchas herramienta a un precio más razonable. Además, el proceso de pago cuenta con diferentes pasaleras y es muy seguro. Muy recomendable.

Puntos en contra:

En cuanto a funcionalidad no he tenido inconvenientes, pero en la parte estética si me gustaría tener mayor libertad para personalizar mi tienda online.

Comercio electrónico

Comentarios: Muy satisfactoria recomendacion promedio de uso

Puntos a favor:

Las ventajas.competitivas herramientos para el.comercio electronico.internacional diseño de páginas y ventas online

Puntos en contra:

Problemas seguridad datos y complejidad.en la implementación

BigCommerce una de las mejores soluciones para el comercio electrónico

Comentarios: Me recomendaron usar BigCommerce para mi nuevo proyecto de ecommerce, y hace 8 meses que llevo probándola y estoy muy contenta con mi decisión. La gestión de mi tienda a sido muy fácil y los resultados de las conversiones han sido positivas. Incluso he pensado en usar BigCommerce para futuros proyectos propios y de clientes.

Puntos a favor:

BigCommerce ofrece la posibilidad de crear tiendas en línea con un estilo profesional y sin muchas complicaciones. Los productos se muestran correctamente, el gestor de inventario va de maravilla y el carrito de compras es eficiente. Además, Los procesos de pagos son muy seguros e incluyen las pasarelas de pagos de mayor confiabilidad del mercado.

Puntos en contra:

Podrían mejorar un poco más en la parte del diseño de las tiendas y su adaptabilidad a diferentes dispositivos. Por lo demás, va muy bien.

Una gran opción para pequeños negocios

Comentarios: BigCommerce consigue mantener mi negocio en marcha y lo de manera sencilla. Puedes mantenerlo sin la necesidad de gastar mucho tiempo en su mantenimiento y gestión.

Puntos a favor:

En general es muy fácil de usar. El sitio de comercio electrónico que configuramos se ve increíble y parece funcionar la mayor parte del tiempo. Es un software bastante profesional y se sincroniza bien con diferentes plataformas de pago.

Puntos en contra:

No tengo muchas pegas contra BigCommerce, los planes mensuales podrían tener un menor coste.

comentario bigcomerce

Comentarios: Me gusta bigcomerce, es la plataforma de comercio online más buena y facil de aprender a manejar.

Puntos a favor:

Me gusta que tiene muchas plantillas para mi tienda online, también que es muy facil de utilizar y de gestionar todo para mi tienda ya que cuenta con muchas herramientas para su optimización y me brinda soporte técnico.

Puntos en contra:

Lo que no me gusta de bigcomerce es que a pesar de tener buenos temas resultan algo caros, pero valen la pena.

Es un software muy confiable y seguro

Puntos a favor:

Pues me gusta mucho este software por su diseño

Puntos en contra:

Pues la verdad no hasta el momento no le encuentro fallas

El comercio con BigCommerce

Comentarios: Me gusta que sea muy segura, que organice mis inventarios y que agregue la seguridad a mis pagos

Puntos a favor:

Que tenga seguridad en su página web y que se puedan filtrar los productos, su precio me parece el adecuado para promocionar nuestra página y a la vez tener una mejor organización de nuestra tienda.

Puntos en contra:

Necesitas tener conocimiento previo en diseño de páginas ya que hay opciones en que el usuario común no podria entender.

Among the best ecommerce solutions for growing businesses

Comentarios: We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).

Puntos a favor:

Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.

Puntos en contra:

Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.

I prefer BigCommerce for its simplicity and ease of use

Comentarios: BigCommerce has been the answer to all of the problems that have plagued my online store. Adding and managing products has never been simpler than it is on this site. With just a few clicks, I can make simple, customizable, and downloadable products.

Puntos a favor:

In every way, BigCommerce is the ideal platform for my company. This platform's dashboard is fantastic, and I appreciate how simple it makes managing and uploading stock. The quickness and dexterity that has been put into protecting and expanding my product sales has met with my complete satisfaction. To run my online store without any restrictions and in a professional manner is a dream come true.

Puntos en contra:

Although there are times when certain features do not function properly, such as when I am unable to access the applications within the back end or when newly updated features are not compatible with my configuration since I am still using an earlier version of BigCommerce, I have been using the platform for years.

BigCommerce provides solutions

Comentarios: As mentioned above an extremely capable solution that is robust enough to solve complex e-commerce demands, but also nimble enough for either first time users, or non-tech focused store managers.

Puntos a favor:

I had not previously used BigCommerce before taking on a new client in the retail space, but they had invested a good amount of time and effort and wanted to continue using BigCommerce moving forward. I was apprehensive at first, but quickly realized that BigCommerce is extremely capable and more than sufficient for almost all ecom build needs. I was especially impressed with their inventory management abilities and the ease with which we were able to integrate new SKUs into our build.

Puntos en contra:

Some of the backend felt like it could have been designed a bit more carefully. I would frequently encounter situations where I had to click through multiple fields in order to either input or manage product data, and while this seems inconsequential at first, when working with SKU lists of several hundred products, those extra clicks add up.

BigCommerce is great for your online business.

Puntos a favor:

Big Commerce is very easy to use and integrates with many other small business software providers. My website looks great!

Puntos en contra:

I have had no issues with Big Commerce other than my payment provider (Square) losing sync with the website every 30 days. This issue has been corrected though.

BigCommerce welcome to the big market

Comentarios: BigCommerce has been a great acquisition for our company as it has greatly enhanced all our sales departments at all levels, through its range of functions the sales processes have improved dramatically increasing our productivity and revenue. The organization of orders and inventory management has helped our team to have more order in the processes.

Puntos a favor:

Order processing has become much simpler at every step of the process since using BigCommerce, maintaining order and increasing customer satisfaction. The reports provided by BigCommerce are extremely detailed and give us a different perspective of all stages of the process, allowing us to maintain greater control and correct possible failures in time. The management of customer profiles allows us to make personalized offers and campaigns based on the products. The tool can be perfectly adapted to any type of company or organization due to its high scalability, the tools it offers help companies to increase the visibility of their products and services achieving a greater reach and generating higher sales revenue, despite its flaws the tool continues to improve and have a customer service quite adequate in our experience.

Puntos en contra:

We would like to be able to replace orders and quotes automatically to promote the opportunity and save time, allowing greater automation of all our operations. We would love to be able to add search filters according to the requirements of the search to be performed, this could save a lot of time and have greater control of the files. The possibility of viewing the products in alphabetical order seems to us that it should be mandatory in this type of tool.

Customisable eCommerce platform

Comentarios: Highly satisfied with the results after proper customisation

Puntos a favor:

It is a powerful website build platform and the e-commerce features are top notch

Puntos en contra:

While it is highly customisable , you'd need a previous knowledge on IT in order to take advantage of all the features

Reviews Of Big commerce

Comentarios: The over all experience all feature set on entry-level Big commerce plan is very comprehensive .it makes selling multiple currencies very straightforward,there are no transaction fees applied by Big commerce,even if you use third party payments providers.it is really easy to create custom fields.

Puntos a favor:

most like, bulk discounts, cart level discount,and good things is no product limits, and coupon codes are all very supported,

Puntos en contra:

Free themes are very limited,the page builder widgets do not support custom typeface ,there is no shipping discount available on any plan,Big Commerce does not let you set smart product rules that automatically categorize your inventory,The built in blog does not facilitate RSS feeds,

Bigcommerce review

Puntos a favor:

Good CMS complete and easy to take in hand its customer support is also very reactive and it is possible to use free templates

Puntos en contra:

This software is very good it does not offer a free version

Bigcommerce review

Puntos a favor:

Bigcommerce is one of the best software. It has a good support compared to dropified

Puntos en contra:

Bigcommerce had free versions but now it seems that it has no more

Ecommerce Software for all

Puntos a favor:

1. Easy to use.2. Provides ready-made templates for beginners.

Puntos en contra:

Improve on analytics provided to allow for SEO/advertisement planning (more geo-specific data s needed).

Definitely better than Shopify

Puntos a favor:

I like the customer support, usually they can help with any problem. Their stores do a good job out of the box but for me, with over $10,000 products, it was a headache!

Puntos en contra:

I guess everyone is always looking for more flexibility. Their confirmation, invoice, etc. emails are the worst!

BigCommerce is a great online store solution.

Comentarios: We have used BigCommerce for over 6 years, and it has proved to be a fantastic online store solution, offering a simple interface, every feature you need, ease of payment for customers, and simple integration.

Puntos a favor:

Order management is the strongest point of BigCommerce, and that is exactly what you want from an online store. Integration is simple and accurate, reporting and analytics are comprehensive, and the scalable pricing structure is the cherry on top. An excellent product.

Puntos en contra:

I really don't have any complaints about BigCommerce. Oh wait, I thought of one - Stop asking me to change my password every 3 months - it's annoying !

Excellent Shopping cart system that keeps getting better

Puntos a favor:

The interface is extremely easy to use. I love how easy it is to add new products or modify existing products. The developers are constantly improving the shopping cart and adding new features.

Puntos en contra:

Sometimes when new features are added it causes a problem with the website. Customer service has been extremely helpful in quickly fixing any of these issues.

NONE of my expectations met

Comentarios: BigCommerce has met NONE of my expectations and all I’ve asked for is basic functionality. They constantly steer me toward expensive apps that do not integrate seamlessly. Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support. They also refuse to assign us an account manager even though we’re an enterprise customer. I beg you, DO NOT sign up for one of their plans. You will regret it.

Puntos a favor:

BigCommerce has a minimal learning curve. I breezed though the backend even on my first day using it.

Puntos en contra:

BigCommerce charges WAY too much when all they really offer is the ability to integrate with other apps which also charge way too much. Their platform is a rabbit hole.

If you are serious about growing your business, there is no other platform to consider.

Comentarios: For the most part, BC is attentive and addresses our issues. Reps change more frequently than I would like and they are not very helpful. Most aren't there long enough to learn the position. The core staff and the support team are second to none. There is not one weak link on the support team. You will not understand how important this is until you need help from another provider and wait 30 minutes to talk to someone who knows less about the product than you and learned English as a second or third language.

Puntos a favor:

BigCommerce Support is not only the best there for an e-commerce platform. It is the single best support compared to every provider I have ever used. They answer the phones quickly. The person who picks up the phone knows what he/she is doing. Calls never have to be escalated and the issue is (almost) always resolved. My issues are normally fixed within 10 minutes of picking up the phone to dial. BC doesn't waste your time. PCI compliance was a big part of why we moved. BC takes it all on. We no longer have to provide scan reports or do any paperwork. Consistent conversion rates - there are few ups and downs. I can depend on my site to be functional. Adding products, categories and landing pages is simple. 2 months after moving to BigCommerce I let my entire development team go. We no longer needed any of them. Training an employee to add products takes just a few minutes.

Puntos en contra:

Some things seem to take forever to get done. 301 redirects are difficult to manage and a fix has been in and out of the works for years. Product page load times can exceed 1000ms. Mobile PageSpeed is big in Google's eyes and we are slower than average.

Would switch if I could find something better

Puntos a favor:

Easy to get up and running. Features are some of the best offered in this class. Pricing doesn't take a cut off of sales.

Puntos en contra:

Many advanced features lacking or cost extra, like filtered search and navigation. Bugs are fixed and new features are added based on number of requests as opposed to the severity or need of the fix or feature. As a result, some bugs can persist for years if only a few people have reported them. No release notes or detailed info on updates. Overall it seems the company is still run more like a startup as instead of an established company that's accountable to their customers. Seems they focus more on doing things that get them headlines, marketing material, and talking points instead of what most meets their customer's needs. They can be quite tonedeaf when it comes to understanding the way retail works and what the needs of small businesses really are. It's quite a shame as there is a lot of potential. The only reason I stay is because either the better platforms are unaffordable (Magento, Demandware, Netsuite, Miva, etc) or the ones comparable in price lack essential features or have their own problems that I can't workaround (Shopify, Volusion, etc.) So I'm stuck until we grow more. Don't get me wrong, they have improved greatly in the 6 years I've been with them, but they have a long way to go.