18 años ayudando a las empresas
a elegir el mejor software

Sobre NowCerts

El nuevo punto de referencia en la gestión de corredurías de seguros: seguro, inteligente, intuitivo, asequible. Todo lo que necesitas, nada de lo que no te hace falta.

Descubre más sobre NowCerts

Puntos a favor:

There's a lot to the system but once you work with it for a bit you will learn as you go. For what you get, the price is terrific as well.

Puntos en contra:

There is more of a learning curve than I expected. Also, there is a lot going on in terms of the layout which can be a bit intimidating at first.

Valoraciones de NowCerts

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,9
Funcionalidades
4,7
Relación calidad-precio
4,9

Probabilidad de recomendación

9,5/ 10

NowCerts tiene una valoración global de 4,8 estrellas sobre 5 según las 150 opiniones de usuarios de Capterra.

¿Has utilizado NowCerts?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (150)

Elizabeth
Elizabeth
Agency Owner en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Excellent customer service and response time!

5,0 hace 7 años

Puntos a favor:

I am SO impressed with how quickly they respond to me within minutes when I have a concern. I was so concerned moving agency management systems, actually started the move when I was in CA for a memorial service and trying to get this organized,it wasn't seamless, but let me tell you, they were so responsive with all of my concern literally they resolved my problem in 24 hours. So recently I had another issue with commotions while i was trying to work on my E&O renewal, I was frustrated I had not set up my companies correctly, team grabbed the problem, saw a few other issues and got back to me within less than 20 minutes! I LOVE this management System, worth EVERY darn penny I pay!!!

Puntos en contra:

There a no cons, they are great! Fast responses and if they don't think they can resolve it via email, they pick up the phone and call me.

Respuesta de NowCerts

hace 6 años

Thank you Elizabeth for your kind words. We are happy you are enjoying NowCerts. We try to offer the best AMS features and quality customer service at the most affordable price. We appreciate the feedback from our valued clients like you.

Richard
President en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

The Best Agency Management System!

5,0 hace 6 años

Comentarios: I really like how Nowcerts has given me a handle on the business that I am writing and help me communicate cancellations and renewal information better with my insureds. This is helping me reduce the cancellations and lapsed policies

Puntos a favor:

The features are customizable for our agency. We can add forms that map data from Nowcerts or reverse-map data to Nowcerts. We can integrate from Website or between different programs. I love the daily cancel emails when insured is in cancel status.

Puntos en contra:

I would like a little more flexibility with reports on the design and data that is put into them.

Respuesta de NowCerts

hace 6 años

Thank you for sharing your experience with NowCerts, Richard. We are happy to be part of your success. Thank you for the support. =)

Paul
Vice President - Commercial Lines en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great Concept - Needs a little bit of polish

4,0 hace 6 años

Comentarios: My overall experience has been positive and I have seen the potential with this software. In my opinion this software needs a little more "polish" before I may recommend it to colleagues with larger agencies.

Puntos a favor:

1 - Web based. Multiple clients are able to be open at the same time using browser tabs. 2 - Integrates with other technologies to provide a comprehensive experience. 3 - Intuitive and easy to get comfortable with. 4 - At the end of the day I was able to get my work done 5 - AWESOME customer service! Thank you Peter!!!

Puntos en contra:

1 - Software hiccups - items that are not insurmountable, but are annoying and time consuming. I can name at least 3. 2 - No mobile portal. 3 - No formal training provided. This could be seen as a plus as I was able to pretty much figure most of how the software operates on my own. Unfortunately, I am still not certain of the full power of this software. 4 - The file management is not very well done and there are multiple places to store files and only a cumbersome way to view all the places/policies files are stored.

Respuesta de NowCerts

hace 6 años

Thank you Paul for the thorough and honest review of NowCerts. We appreciate the feedback from our clients and do our best to meet your needs. Again, thank you.

Wesley
principal en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Awesome Product

4,0 hace 6 años

Comentarios: I have been very pleased with my experience. Every week the software has improved.

Puntos a favor:

Had everything we wanted in agency management system downloads, self service COIs, cloud based with open API.

Puntos en contra:

Lots of clutter on the dashboard. I would like to see where I can add the information I find valuable. Customized.

Respuesta de NowCerts

hace 6 años

Thanks for taking the time to bring this to our attention, Wesley. We will use the feedback to make us better. Rest assured that NowCerts is continuously improving its system to better serve you. Thank you for the trust and support. ;)

Jacqueline
Principal Agent en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Very Happy!

5,0 hace 6 años

Comentarios: Overall we are very pleased with NowCerts.

Puntos a favor:

The training and support that comes with NowCerts is the best. Every issue or need we have had they had a solution for and are always very quick to respond.

Puntos en contra:

I wish that it had more life & health functionality.

Respuesta de NowCerts

hace 6 años

We appreciate you and thank you for your loyalty and trust, Jacqueline! We are happy you are enjoying NowCerts. If you need further assistance, just let us know and we'll be glad to help you.

JANESSA
AGENCY OWNER en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

LOVE NOWCERTS

5,0 hace 6 años

Comentarios: Awesome! I recommend to NowCerts to everyone who is looking for an AMS system

Puntos a favor:

Super easy to use, colorful, customer service is A+++++, and very affordable!!

Puntos en contra:

There is nothing I dislike about NowCerts

Respuesta de NowCerts

hace 6 años

Thank you for your highest recommendations in NowCerts, Janessa. We are happy to have you in our NowCerts family. Again, thank you.

Sean
Owner en EE. UU.
Seguros, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Good, But Could Be Great

4,0 hace 6 años

Comentarios: I have found the staff to be very supportive and easy to get a hold of. There are still some issues that have yet to be resolved such as how data pulls in from carrier downloads, how the parent folders are created for uploading files and some automation functions.

Puntos a favor:

The Open API Software that's compatible with many raters, Quickbooks, RingCentral & Many other useful softwares. Also, my last AMS was an offline platform so this is a much more convenient solution for working on the go.

Puntos en contra:

Don't like how data pulls in with duplicate contents that have wrong info or lack info. Don't like how cluttered some of the information is and how the user cannot customize fields they want to see/don't want to see. The interface is sometimes clunky/lags.

Respuesta de NowCerts

hace 6 años

We appreciate you and thank you for your honest feedback, Sean. rest assured that we are continually improving our software, service, and processes. Thank you for your business with us. =)

Juan
Managing Partner en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Perfect for my trucking agency

5,0 hace 6 años

Comentarios: The NowCerts team is always working on making things better and are very helpful when we have issues with their system.

Puntos a favor:

It has been great for my independent insurance agency that writes mostly trucking for hire.

Puntos en contra:

Some of the reports are difficult to understand

Tara
Agent/Producer en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

NowCerts

5,0 hace 6 años

Comentarios: Satisfied using NowCerts vs other management systems due to the simplicity & accessibility.

Puntos a favor:

Ease of accessing the program/site. The ease of uploading documents, entering data & finding information.

Puntos en contra:

The accounting is confusing, too busy of appearance.

Respuesta de NowCerts

hace 6 años

Thank you for the honest feedback, Tara. This kind of review helps us better NowCerts. If you need further assistance, just let us know and we'll be glad to help you. ;)

Kristy
Account Manager en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

It works but needs some improvements

4,0 hace 6 años

Comentarios: It's been ok but really annoyed about the certificates being difficult.

Puntos a favor:

It seems pretty straight forward - everything uploads easily

Puntos en contra:

The certificates do not seem to work at all - they always mess up, the Additional Insured never populates, and there is no accessibility to make easy changes to the Certificate holders.

Respuesta de NowCerts

hace 6 años

Thank you for the honest review, Kristy. rest assured that our team is working on improving our system and processes. Again, thank you for your support.

Adnan
President en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Amazing Software with Superior Ease of Use

5,0 hace 8 años

Comentarios: I started my Independent Insurance agency back in July 2015 after being an agent for around 4-5 years and had experience it TAMOnline from Applied Systems which costed by previous employer almost $ 800+ per-month. As a new agency I couldn't afford that and was for several months recording all accounts in Excel Sheet. Until it got exhaustive and kept missing things I checked online after some reasrch and found this, and gave it a shot. After joining I have been impressed with the support team hands on approach resolving any issues and updating this AMS and best part it's cloud based and no software installation of any sort is required just a good network connection. I have been issuing Certs from my iPhone while on the road marketing keeping in close touch with my clients. I love the next generation looks for this software and its fluidity of jumping from one option to the next. This software is also good as making notes and uploading any files it's kept in cloud and can be assessible from any device with a browser and connection, this is golden for us agencies who are making sure we document everything to prevent E&O Claims. Hands off to them, to many options to describe and for the price it's set per month is a steal for start-up and developed agencies.

Puntos a favor:

Cloud based & accessibility from any device. Excellent format of software and learning curve is great.

Puntos en contra:

None

Respuesta de NowCerts

hace 6 años

Thank you for the kind words, Adnan. We at NowCerts work hard to provide the most innovative solution to your insurance agency needs at an affordable price. We will continue to provide you with our best service.

John
COO en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Has everything you need and more...

5,0 hace 6 años

Comentarios: Overall, NowCerts and CSR have been great and very helpful. As i mentioned the Zapier connections now allows us to automatically add prospects and accounts to the system when we process different gravity forms. It saves us time and keeps us from having to do the same thing multiple times.

Puntos a favor:

NowCerts thought of everything. They're leaps and bounds ahead of most insurance management systems out there and they're constantly adding new features and ways to link it to other functional systems out there via Zapier. This alone has opened a ton of functionality and automation that saves us time and money.

Puntos en contra:

There are so many features, that it takes a while to figure them all out. We've been using it for a couple years now and we're still coming across new features that we can use that we didn't know were there, or new ways to use features. It takes a little while to wrap your head around it all so you can see how it all works together.

Erica
Owner en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Hidden Gem

5,0 hace 6 años

Puntos a favor:

This was clearly developed for the Insurance Industry, not just an average management system. I have used many different AMS and this one has the greatest functions, ease of use, and overall data fields. I love that if something is missing I can call customer service and get it added to my dashboard. I love the CSR that handle their calls. Everyone I've ever talked to has been overwhelmingly willing to help me get any issues resolved.

Puntos en contra:

I genuinely don't have a "con". I love this system.

Respuesta de NowCerts

hace 6 años

Thanks Erica for the awesome review. We are happy you are enjoying NowCerts. We always try to offer the best AMS features to our clients. Again, thank you for the kind words. =)

Brooke
President en EE. UU.
Seguros, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great AMS for a Great Price

5,0 hace 6 años

Comentarios: I will recommend NowCerts to any agency that is interested in being on the cutting edge of technology. I have recommended it to many of my colleagues and they have been happy to make the move. I realize this is a bold statement due to the integral role an AMS is to an insurance agency's core business.

Puntos a favor:

NowCerts does what my agency needs. We have personal and commercial lines and my contractors can easily log in and get their COI's without me. The integration with other software solutions is one of the most important features to the agency. We have the ability to create automations that no other AMS platform can. The people are friendly and very helpful. I always get excellent service

Puntos en contra:

Because this is a newer AMS platform there are constant updates and improvements. Sometimes this results in short term loss of a specific functionality. Fortunately, this has not affected our agency in any way since we don't use every function that is available.

Respuesta de NowCerts

hace 6 años

Thank you Brooke for your kind words. We are happy you are enjoying NowCerts. We try to offer the best AMS features at the most affordable price. We hope to have you as a partner for many years to come. :)

Michelle
Principal en EE. UU.
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Now Certs is amazing!!

5,0 hace 6 años

Puntos a favor:

The management of commercial certificates of insurance is amazingly easy!! The support provided by Now Certs is so helpful.

Puntos en contra:

Although the online Now Certs training videos are very helpful, I would prefer written job aids on "how to dos". I would gladly send my CSRs to an online webinar and I would sit in a managers users group!

Respuesta de NowCerts

hace 6 años

Thank you for the wonderful review. Rest assured that we will take note of your feedback and our team will look into it so we can better serve your needs. Again, thank you.

Tracy
President en EE. UU.
Seguros, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

NOWCERTS

5,0 hace 6 años

Comentarios: I love this product. I does everything I need it to do and more, and the developers are constantly improving it. I started out with Nowcerts when I first opened my agency because of the affordability of it. Now I am I very glad I did and will continue using it as long as they are around. It integrates with everything.

Puntos a favor:

I love that it does everything. It meets all of my needs and is very affordable.

Puntos en contra:

It isn't the most user friendly system, but if there is something you have trouble with, they are always there to help.

Respuesta de NowCerts

hace 6 años

Thank you Tracy for your kind words. We are happy you are enjoying NowCerts. We try to offer the best AMS features at the most affordable price. We appreciate the feedback from our clients and do our best to meet your needs. =)

Matt
Owner en EE. UU.
Seguros, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

So glad I discovered NowCerts

4,0 hace 6 años

Comentarios: I started my agency back in 2015. It seemed that all my findings for a good management system were very outdated and not cost effective for a one man shop. Then I came across NowCerts. The pricing and system is exactly what I was looking for and seems to fill that much needed gap in a quality management system and pricing.

Puntos a favor:

Cost Ease of use cloud storage Features

Puntos en contra:

there seems to be a bit of downtime each week. doesn't last long, but it does seem to go down every now and then.

Respuesta de NowCerts

hace 6 años

Thanks for the kind words, Matt. Here at NowCerts, we try to offer a very affordable solution for everybody. rest assured that we try to avoid the down times. Thank you for the understanding and support.

Steve
Owner/Agent en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

NowCerts is Awesome!

5,0 hace 6 años

Comentarios: Their customer service is outstanding! They are prompt, courteous and helpful. They are willing to help you customize the program so that your work process is simplified.

Puntos a favor:

The ease of use and customization of the program is awesome!

Puntos en contra:

Sometimes it takes multiple clicks to get to what we want.

Respuesta de NowCerts

hace 6 años

Thank you for the awesome review, Steve. It is our goal to make our system as easy to use as possible and to allow as much customization as we can. Thank you for your support. =)

Jessica
CSR en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Works great for our smaller agency!

4,0 hace 6 años

Puntos a favor:

The ability to create Certificates of Insurance and keep up with them from year to year is a valuable tool. Our clients are happy with the feature to create an account and issue their own certificates 24 hours a day. Being able to list all units and drivers and convert the information into excel has helped our agency keep track of renewal information.

Puntos en contra:

There are still a few of the forms that have not been mapped properly. It is hard to know where the information will be mapped. Our agency only used this software for Commercial Lines and it seems that there are still a few places within the system that have not been addressed.

Respuesta de NowCerts

hace 6 años

Thank you Jessica for your kind words. We try our best to give the best customer experience to all of our NowCerts clients, big or small. Thank you for your business and support.

Franklin
VP Of Business Development en EE. UU.
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Excellent Agency Management System

5,0 hace 6 años

Comentarios: Amazing customer service and fast response to any request. The company for the most part adapt to any suggestions

Puntos a favor:

Easy To use and Data import is very fast.

Puntos en contra:

Copy and paste features needs and improvement

Debra
Owner en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Outstanding Product and Customer Service

4,0 hace 6 años

Comentarios: Flexibility and ease of use

Puntos a favor:

Easy to understand especially for the "IT" challenged - customer service team is excellent and responsive

Puntos en contra:

Still trying to find something that I don't like

Respuesta de NowCerts

hace 6 años

Thank you for the positive feedback, Debra. We at NowCerts make it a goal to make our system as user-friendly as it is. If you need further help, don't hesitate to give us a call or send us a message and we'll be glad to assist you. =)

Jake
Agent en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Thank you NowCerts

5,0 hace 6 años

Comentarios: Allowing clients to have access to documents and files is great. Integrating all the aspects of Agency functions (emails, AMS, file storage, downloads, marketing, etc) and it all being user friendly is a huge upgrade over the other giant AMS companies out there. Plus, the customer service has been really great, again unlike the other companies out there.

Puntos a favor:

Ease of use, functionality, integration, flexibility...it is cutting edge and leading the industry in the way it needed to go 10 years ago!

Puntos en contra:

Some delays occur when changing from screen to screen

Respuesta de NowCerts

hace 6 años

Thanks for the kind words, Jake. We try our best to always deliver the best customer experience possible. That's why we partner with other top rated programs to help agencies, like yours, succeed. Thank you again. =)

Ira
Manager/ Broker en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Software Quality

5,0 hace 6 años

Comentarios: Able to file and locate everything very fast, i can text as well as anything else i need to do right from Now Certs.

Puntos a favor:

Easy and Very Effective to use, everything i need to do i am able to do with ease.

Puntos en contra:

The only thing i wish was different is that when on my Dashboard and reviewing my tasks or prospects and i wanna backpage to last page

Respuesta de NowCerts

hace 6 años

Thank you for the awesome review, Ira. It is our goal to make our system as easy to use as possible. Rest assured that we keep our system updated with new and better features. Again, thank you.

Karen
Customer Service en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Awesome Support

4,0 hace 6 años

Comentarios: Custom agent views

Puntos a favor:

Ease of use, Insureds can have their own login and issue Certificates at their own time

Puntos en contra:

Notes on insureds profile and Policy view

Respuesta de NowCerts

hace 6 años

Thanks for the awesome review, Karen. We appreciate you and thank you for your loyalty and trust! We are happy you are enjoying NowCerts. =)

Jesica
Operations Manager en EE. UU.
Seguros, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Excellent Program

5,0 hace 6 años

Comentarios: We are a commercial trucking company and utilize NowCerts for every aspect from leads to COI on existing insureds. This company goes above and beyond to train you on the program and assist along the way as your company grows.

Puntos a favor:

The customer service/support/training they provide is top notch. This company works with you to achieve optimal results.

Puntos en contra:

Nothing at all! I have been using NowCerts for over 6 months and there is not anything I do not like.

Respuesta de NowCerts

hace 6 años

Thank you for your business and support, Jesica. We are happy to have you as part of our NowCerts family. Thank you again for sharing your experiences with NowCerts.