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Sobre Glue Up

Planifica, promueve y ejecuta uno o cientos de eventos de principio a fin de manera eficiente con un galardonado software de gestión de eventos.

Descubre más sobre Glue Up

Puntos a favor:

Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Puntos en contra:

Editing your event and Newsletter are limited with built in function.

Valoraciones de Glue Up

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,6
Funcionalidades
4,4
Relación calidad-precio
4,4

Probabilidad de recomendación

8,6/10

Glue Up tiene una valoración global de 4,5 estrellas sobre 5 según las 119 opiniones de usuarios de Capterra.

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Filtrar opiniones (119)

manuel
administrador de plataformas en Colombia
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas previamente:

lo que vivi con glue up

5,0 hace 2 años

Comentarios: GlueUp ha cambiado nuestra vida y nos ha ayudado a mantener nuestra imagen profesional y fresca con apoyo del equipo de expertos de GlueUp .

Puntos a favor:

GlueUp respalda nuestro negocio con su solución CRM integradas el software de gestión de eventos facilita la gestión integral de nuestros eventos y seminarios y nos permite proporcionar a los miembros funciones de usuario interactivas y personalizadas ya que Como empresa mediana y en crecimiento, también apreciamos el servicio personal que brindan nuestros gerentes de cuenta, ya que nuestro objetivo es el servicio personal

Puntos en contra:

para nuestro infortunio debido a requisitos legales en nuestra jurisdicción, no podemos usar ciertas funciones, incluidas nuestras funciones de facturación para disgusto Si bien es casi imposible encontrar un software que satisfaga completamente todas las necesidades de cada organización sin crear una solución personalizada a cada empresa de manera individual

Katalina
Ing. Sistemas en Colombia
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Glue Up me ha funcionado de maravilla.

5,0 hace 7 meses

Puntos a favor:

esta herramienta me ha servido de mucho para mejorar en mi trabajo gracias a la gestion de membresias.

Puntos en contra:

Me gustaria que la mensajeria automatica pudiera personalizarce mas a fondo.

Usuario verificado
Usuario de Linkedin verificado
Defensa y espacio, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Lo mejor para los mejores.

5,0 el año pasado

Comentarios: Mi experiencia es muy buena siempre se a utilizado en la empresa donde laboro ya que nos hace crecer siempre en todas las campañas es una excelente inversión.

Puntos a favor:

Me gusta la herramienta ya que puedo manejar desde mi todos los eventos que cree y el software me ayuda a hacerlo crecer es lo que mas me gusta es muy intuitiva y básica.

Puntos en contra:

De esta herramienta estoy muy contento no me puedo quejar.

Marcel
Marcel
Director, Community Development en Singapur
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Simply idiot proof and ready to deploy without too much hassle

5,0 hace 4 años

Comentarios: We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

Puntos a favor:

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

Puntos en contra:

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

Van McLean
Van McLean
Business Development and Communications Manager en Filipinas
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas previamente:

GlueUp for NGOs

4,0 hace 3 años

Puntos a favor:

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

Puntos en contra:

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.

Rohan
Director en India
Servicios jurídicos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas previamente:

One of the best CRM solutions available for a Not-for-profit company

4,0 hace 2 meses

Comentarios: Our experience with GlueUp has been great and most importantly the dedicated Relationship manager is always there to guide in setting up for upcomming event, email campaign, etc

Puntos a favor:

It is a one stop CRM, that helps us to build, connect and grow our community of members, especially for our events and financial tasks.

Puntos en contra:

Mainly two issues. You have to manually edit the invoice number in order to upload on the GST portal in India. Glue Up should include more features in its mobile app.

Heston
Managing Director en Australia
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity

1,0 hace 2 años

Comentarios: The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.
We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. [SENSITIVE CONTENT] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required.
Since this time, [SENSITIVE CONTENT] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity...

Puntos a favor:

The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

Puntos en contra:

We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.

Edward
President & CEO en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Modern Cloud Software for Membership Driven Organizations

5,0 hace 5 años

Comentarios: My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.

Puntos a favor:

Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.

Puntos en contra:

My dislikes are minor (i.e. more member to member engagement features)

Danielle
CEO en EE. UU.
Educación superior, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas previamente:

Choose GlueUP for your CRM Needs

5,0 hace 2 años

Puntos a favor:

GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs and they offered their expertise and were trustworthy throughout the process. The CRM platform we got the event and membership package. We participated in the customer success orientations that were client focused. They were accessible until we were able to use the platform independently. The CRM platform we got the event and membership package. We participated in the customer success orientations that were client-focused. They were accessible until we were able to use the platform independently.

Puntos en contra:

Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.

Jeff
Jeff
Assistant Manager - Digital Marketing and Communications en Hong Kong
Usuario de Linkedin verificado
Aerolíneas/aviación, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

All-in-one Membership/ CRM/ Event Management Platform

5,0 hace 4 años

Comentarios: That's seamless. The automation programme helps to save paper, and can enable the system to send auto-email to the members/ attendees with customisation function. Love the convenient set up a professional webpage in 10 mins.

Puntos a favor:

Integration with Membership, CRM, Events, Marketing and Finance altogether, and it could be the only platform to support the organization's operations. Value for money and great customer success team to answer any kind of questions to accommodate our business needs.

Puntos en contra:

It can beef up a little bit of the campaign module to have more targeting and re-targeting functions to leverage the all-rounded marketing efforts.

Marion
Consultant en Myanmar (Birmania)
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas previamente:

Best on the market

5,0 hace 4 años

Puntos a favor:

I have demoed over 20 similar solutions. The software has all our required functionalities. The UX/UI is clean and elegant. The customer service is exceptional (special thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]). The value for money is unparalleled.

Puntos en contra:

There are a few functionalities that could be made more user friendly. For instance, it would be great to have more options to customize the invoices or automatic emails sent. The system sometimes lags a little; it could be faster. These are all minor details. The software is overall very good.

Jasper
Executive Committee - Membership en Singapur
Alimentación y bebidas, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Glue Up - An excellent tool for Association Management.

5,0 hace 9 meses

Comentarios: We previously got a company to build a customise Mobile App for our member and events management, but it was full of bugs, which made many members frustrated and upset. Ever since we switched to Glue Up, our members have enjoyed the new system, with almost no complains about it. Engagement with our members have also increased with the use of the Glue Up system. Glue Up has many of the features (and more) which we had to customised for our previous mobile app, thus using it was breeze.

Puntos a favor:

Glue Up has been an integral part of our association's member management and function. We love that it combines Member Management, Events Management, and Electronic Marketing, on a single platform. We also love how Glue Up is constantly seeking to improve/upgrade itself and products, whether it is user experience, new functions, or feedback on backend CRM. There's always trainings available on the new rolled-out functions, and their team is always available when you need them.

Puntos en contra:

All has been good so far, and they are always open to hearing our feedback to improve.

Mayank
Mayank
Founder en India
Usuario de Linkedin verificado
Diseño, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Perfect Community Management Solution

5,0 hace 7 meses

Comentarios: I want to share my positive experience with GlueUp, a remarkable software that helps in networking and community building through its online community platform. I wholeheartedly suggest GlueUp to anyone who wants to enhance their network and develop a thriving community of individuals with similar interests.

Puntos a favor:

Within our organization or community, I find it effortless to establish connections with fellow members, exchange valuable information, and foster meaningful relationships.

Puntos en contra:

For some users, mastering all the capabilities may pose a steep learning curve, especially if they only need a few of the available tools.

Antonette
Communications & Content Manager en Filipinas
Comercio y desarrollo internacional, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Solid Chamber Management Software

4,0 hace 4 años

Comentarios: Overall, the experience with EventBank has been largely positive and we hope that EventBank continues to listen to customer feedback and comments in order to facilitate continuous product development.

Puntos a favor:

The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM.

Puntos en contra:

While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws.

Eve
General Manager en Sudáfrica
Gestión de organizaciones sin ánimo de lucro, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

SwissCham Southern Africa

4,0 hace 3 años

Comentarios: GlueUp has changed our life and assisted in keeping our image professional and fresh looking, Great support from the GlueUp team too.

Puntos a favor:

Through EventBank (now GlueUp) we professionalised our database as well as our event management, which includes invitations, RSVP tracking, payments, etc. Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Puntos en contra:

Some bugs are still in the system; templates often change colours, payment option via USA not a good solution for South Africa; need local payment option. Interface to SAGE would be brilliant.

Usuario verificado
Usuario de Linkedin verificado
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Simple but pain-staking

3,0 hace 3 años

Puntos a favor:

Easy customer management. Having an event management together.

Puntos en contra:

Events and Newsletter created with the template that are not the latest design trend. Editing your event and Newsletter are limited with built in function. Function that are free with others CRM are a paid service such as API integration and Google Analytics tracking. It like having an excel file with customer information in it and you need to add in a customer one by one. Server are slow and sometime will stuck and would resulted loss of work.

Andrea
President en Hong Kong
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

EventBank as a great software for event management

5,0 hace 5 años

Comentarios: We didn't use it as Membership Management Software

Puntos a favor:

Very intuitive to use. Offers many automatic functions like ticket sale, payment and confirmation, as well as email reminders to participants. Offers diverse design templates and functionalities that can be customised. Great customer service. Served us not only for organising the event but also for promoting the event through detailed event descriptions, speaker bios, sponsor page. Offers an app for both event managers as well as participants. Very easy to track and manage ticket sales and registration lists.

Puntos en contra:

We used EventBank with an umbrella page for a complex series of 11 events in 8 days and 8 different venues. The complexity tested the limits of the software in terms of flexibility and customization. Not possible to show more than one venue. Also, not possible to link iCalendar to specific event but only to entire 8 days nor to disable this function. However, this degree of complexity is certainly an exception for events managed by EventBank software.

Joyce
Membership Director en Hong Kong
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Useful and efficient

4,0 hace 4 años

Comentarios: Useful and efficient - Automation of manual invoicing and ease of tracking membership details i.e. contact details, start and end date as well as linking with events and check-in function

Puntos a favor:

Ease of use, helpful dashboards, information sharing platform, transparent and format is user friendly

Puntos en contra:

Invoicing - Membership start and end date can't be changed during editing stage Sometimes EventBank platform can be slow to load

Erin
National Director en Australia
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Supporting our business well overall

5,0 hace 3 años

Puntos a favor:

GlueUp is supporting us in the growth of our business, through its integrated CRM solutions. The event management software facilitates end-to-end management of our events and workshops and gives us the ability to offer our members tailored and interactive user functions. As a small and growing business, we also appreciate the one-on-one service offered by our account manager – as personalised service is what we’re all about.

Puntos en contra:

Automated email functionality could be improved, for example: emails welcoming new members.

Mateusz
Branch Manager / IT en Polonia
Organización de eventos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

AmCham Poland

4,0 hace 4 años

Puntos a favor:

- ease of use - designed for events (event are not an add-on) - flexibility

Puntos en contra:

Membership section needs to more be clear as for member only organizations like we are. Bit more flexibility in renewing/cancelling memberships

Respuesta de Glue Up

hace 4 años

Thank you, Mateusz! We are delighted to hear about your great experience using our all-in-one software.

Dei
Head of Membership en Filipinas
Organización de eventos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

ECCP - Membership's Eventbank Experience

4,0 hace 4 años

Comentarios: Data management and efficiency had been embraced well since we used EB.

Puntos a favor:

Very convenient tool to maintain and acquire members. That's crucial for our business so this has been a great help

Puntos en contra:

There are certain areas for the membership application that can't be modified, which is a big factor to us.

Respuesta de Glue Up

hace 4 años

Hi Dei, thank you for sharing your experience using EventBank. We are delighted to hear about your great experience using our platform, rest assured we don't stop here and we have some more amazing features coming up that will help you and ECCP to do an even better job! As for the membership application modifications, I have asked your Customer Success Manager to connect with you to discuss this as we believe there are no limitations to membership applications.

S A Kumari
Senior Admin Executive en India
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

User friendly platform.

4,0 hace 5 años

Puntos a favor:

Members can edit there details directly instead of sending it to us, online registration is also being done. Membership has increased.

Puntos en contra:

Our finance department wants a specific tax invoice, which is not available in the platform. It would be good if that is looked into.

Steven
Executive Director en Taiwán
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Eventbank- great for Membership organizations

4,0 hace 7 años

Comentarios: A reasonably new but with great ideas and a really responsive support team. What I have really liked is that fact that if the system does not already have what you need they are very good at developing new features going forward. For me it is the best I have seen for chamber use

Puntos a favor:

It is the best one I have seen for chambers, combining membership and event tracking

Puntos en contra:

It is new so some of the stuff is not 100% fully worked out yet; but they are updating all the time and it gets better every week

Ategeka
Marketing and Communications Assistant en Uganda
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Glue up is a complete management tool from Administrative work, accounts, events and marketing.

4,0 hace 2 años

Comentarios: Glue up is a complete management tool from Administrative work,
accounts, events and marketing. It is a whole package that can
quicken any organizations daily operations. The system is also easy to use after training.

Puntos a favor:

- Personalizing member engagements through campaigns. - Tracking payments. - Event management. - Growing our audience through subscriptions.

Puntos en contra:

- The limitations to the number of emails that are sent out. - The price for a paid plan is high. - Not being able to use all the provisions on Glue-Up. I still haven't.

Icu
Membership Coordinator en Indonesia
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

We are happy with the improvement the team has made to facilitate our organisation needs

4,0 hace 6 años

Comentarios: Having a smart data and easier facility to manage the event registration and campaign

Puntos a favor:

We so far really appreciate Its feature for easy registration flow. Thus, we can manage better our event

Puntos en contra:

Interface of membership. It would be better if the platform could facilitate easier way to preview the corporate members too.