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Opiniones de Avantio

4,7 (166) ¡Escribe una opinión! España Producto local

Sobre Avantio

Una solución para empresas profesionales de gestión de alquileres vacacionales en todo el mundo. Disponible en 6 idiomas con múltiples divisas mediante funciones automatizadas.

Descubre más sobre Avantio

Puntos a favor:

Among the various features present in Avantio, certainly the ease of connection with almost all the online booking portals is the most appreciable.

Puntos en contra:

Only for Holidayproperties, if you offer roundtrips it would be a little bit difficult. Only with some tricks you can put it in the System.

Valoraciones de Avantio

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,6
Funcionalidades
4,6
Relación calidad-precio
4,5

Probabilidad de recomendación

8,7/10

Avantio tiene una valoración global de 4,7 estrellas sobre 5 según las 166 opiniones de usuarios de Capterra.

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Filtrar opiniones (166)

Óscar
Óscar
CEO en España
Usuario de Linkedin verificado
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Gracias Avantio

5,0 el año pasado

Comentarios: Desde que tengo Avantio nuestro crecimiento ha sido exponencial, pasando de 53 apartamentos a 240 apartamentos de alquiler vacacional, gracias a poder dedicar tiempo a captar, ya que gracias a Avantio, muchas de las funciones las puedes configurar para que se realicen solas.

Puntos a favor:

La facilidad de uso, la cantidad de opciones y herramientas que tiene, su servicio de Soporte, su atención al cliente en general, el que una vez al añoi hagan durante dos dias Avantio Academy para mejorar tus conocimientos sobre el mismo, las Partnerships.

Puntos en contra:

Nada, ya que me parece un software muy completo

Respuesta de Avantio

el año pasado

Hi Oscar, We are proud of your success and thankful for being a part of it! We are so glad to see that our efforts help make your business run smooth and get more involved in the industry social activities thanks to the events that we organize. Receiving this feedback is biggest recognition for us. Count on us!

Guillermo
Owner en España
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Encantado al 100%

5,0 hace 8 meses

Puntos a favor:

Capacidad operativa muy completa. Todas las funciones que necesito.

Puntos en contra:

Probablemente el tiempo de respuesta en los tickets

Respuesta de Avantio

hace 8 meses

Dear Guillermo, Thank you for this 5 star review. We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.

Juan José
Dirección en España
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Facilita el trabajo y rentabiliza los alojamientos

4,0 el año pasado

Comentarios: Facilidad a la hora de gestionar los alojamientos, eliminación de tareas

Puntos a favor:

Gestión reservas, interactuación con portales.

Puntos en contra:

Control de mantenimiento inexistente, lento a la hora de incluir fotos y visualicación de las mismas, es importante a la hora de vender lo alojamientos

Respuesta de Avantio

el año pasado

Hi Juan José, Thank you for your feedback. We are glad that we help you boost profitability of your business and that it is easy to you to use. It brings us great satisfaction to hear it! We continuously strive to evolve our products to make sure we provide you with a modern and advanced tech solution. If you have any suggestions for improvements feel more than welcome to reach our to us, we would love to hear them. We are very happy to see your busienss growing and Avantio being a part of this process!

Patricia
CXO en España
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Llevamos años trabajando con ellos

5,0 hace 8 meses

Puntos a favor:

Llevamos años trabajando con ellos. Hemos probado varios PMS y son la tecnología que mejor cubre nuestras necesidades

Puntos en contra:

La API aún puede mejorar… esto ayudaría mucho a poder realizar integraciones propias

Respuesta de Avantio

hace 8 meses

Dear Patricia, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

Carla
Responsable Reservas en España
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

No podría vivir sin Avantio

4,0 hace 2 años

Comentarios: Mi experiencia general es muy buena. Su facilidad de uso hace que el trabajo diario sea más fácil, sin duda no me imagino cómo sería gestionar todo sin Avantio...

Puntos a favor:

Me encanta el cruce de datos que proporciona , la facilidad de uso y lo cómodo y fácil que hace el trabajo diario.

Puntos en contra:

A veces es un poco lento y las solicitudes de cambios tardan en gestionarse. Pero la atención es muy buena

Respuesta de Avantio

el año pasado

Hi Carla, This is so nice to receive your feedback. We are always here to support you and provide you with the best product as possible. Count on us in this journey. We wish you continued success always!

Marcela
Manager en España
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Excelencia

5,0 hace 8 meses

Comentarios: Experiencia de 10 sobre 10

Puntos a favor:

Absolutamente facilita el proceso en el manejo de la.empresa acciones y reacciones

Puntos en contra:

Muchas cosas por aprender der y herramientas sin utilizar

Respuesta de Avantio

hace 8 meses

Dear Marcela, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

Florencia
Guest experience manager en España
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Recomendable 100%

5,0 hace 8 meses

Puntos a favor:

La plataforma es muy completa, podemos trabajar en todas las areas de forma conjunta!

Puntos en contra:

Es muy fácil de utilizar. Es una plataforma amigable

Respuesta de Avantio

hace 8 meses

Dear Florencia, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

Andrés
Manager en España
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Super!

5,0 hace 8 meses

Comentarios: Super

Puntos a favor:

Son sistema de alojamiento increíble y merece l apena tenerlo

Puntos en contra:

Siempre hay aspectos a mejorar y ellos están dispuestos a hacerlo

Respuesta de Avantio

hace 8 meses

Dear Andrés, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

Emma
Dirección en España
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Mejorando cada dia

4,0 hace 8 meses

Puntos a favor:

La comunicación con el equipo.Lo intuitivo q es.

Puntos en contra:

Lentitud del sistema.Fallos de sincronización

Respuesta de Avantio

hace 8 meses

Dear Emma, Thank you for this review. We are glad to help your business and we will take into account your feedback. Please feel free to always share your thoughts and your achievements with us.

Tomeu
Responsable de calidad en España
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Muy amigable

5,0 hace 8 meses

Puntos a favor:

Fácil de usar, intuitivo.Versátil y accesible

Puntos en contra:

Helpdesk, poco operativo y resolutivo.limitado

Respuesta de Avantio

hace 8 meses

Dear Tomeu, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

Salvador
Manager en España
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Avantio

4,0 el año pasado

Comentarios: Vamos bien, quizás un poco caro pero no valoramos cmabiar

Puntos a favor:

El Planning y el Revenue es lo mejor, así

Puntos en contra:

Informes de liquidación y facilidad de facturación. Intranet de propietario mucho mejor la de Icnea.

Respuesta de Avantio

el año pasado

Hi Salvador, Thank you for your feedback. We are very happy to hear that our software works great for you and is easy to use. Count on us at every step! We are always happy to support you!

Soledad
Founder en España
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Excelente

5,0 hace 8 meses

Puntos a favor:

Confiable, sin duda la mejor inversión que hemos hecho

Puntos en contra:

Precios muy caros para los argentinos y lationamericanos

Respuesta de Avantio

hace 8 meses

Dear Soledad, Thank you for this 5 star review. We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.

Cristina
Nettoyage en España
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Avantio customer service

5,0 hace 8 meses

Puntos a favor:

El trato directo con los trabajadores de avantio

Puntos en contra:

El tiempo de espera a veces en los ticket

Respuesta de Avantio

hace 8 meses

Dear Cristina, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

Atilio
Dueño en España
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

100% recomendable!!

5,0 hace 8 meses

Comentarios: Muy buena experiencia en todos los sentidos.

Puntos a favor:

Es muy completo. Tiene todos los módulos que necesitamos para funcionar correcto.

Puntos en contra:

Nos gustaría que esté más orientado a nuestra región.

Respuesta de Avantio

hace 8 meses

Dear Atilio, Thank you for this 5 star review. We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.

Santiago
Director en España
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great experience

4,0 hace 8 meses

Comentarios: Muy buena

Puntos a favor:

Las estadísticas y como esta todo integrado

Puntos en contra:

Al principio nos costó adaptarnos la capacitación fue buena pero quizás no estábamos listos para tantos nuevos conocimientos

Respuesta de Avantio

hace 8 meses

Dear Santiago, Thank you for this review. We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.

Borja
Booking Manager en España
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Excellent!

5,0 hace 8 meses

Puntos a favor:

La conectividad que tiene con los principales portales

Puntos en contra:

La navegabilidad y sincronización de ofertas podría mejorar

Respuesta de Avantio

hace 8 meses

Dear Borja, Thank you for this review. We are glad to help your business and we will take into account your feedback. Please feel free to always share your feedback, thoughts, and your achievements with us.

José Antonio
Director en Argentina
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Buena experiencia

4,0 hace 8 meses

Comentarios: Know how del negocio

Puntos a favor:

Integración y agilidad. Customer service

Puntos en contra:

En general está muy bien, solo nos complica la diferencia de horario

Respuesta de Avantio

hace 8 meses

Dear José, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

Maria Alejandra
Business development en España
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Muy buen softward

5,0 hace 8 meses

Comentarios: Nos permite llevar todo en orden y la verdad estamos muy contentos

Puntos a favor:

Elegir un sistema y tecnología confiable es muy importante para sacar adelante un negocio, gran partner.

Puntos en contra:

Es muy buena, la verdad no tengo quejas al respecto, mi equipo trabaja muy bien con ellos.

Respuesta de Avantio

hace 8 meses

Dear María, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

Esteve
Manager en España
Petróleo y energía, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Channel Manager

5,0 hace 8 meses

Puntos a favor:

Software muy útil! El onboarding muy fácil. Channel Manager con variedad de canales

Puntos en contra:

Por ahora no tenemos quejas. Ya veremos más adelante.

Respuesta de Avantio

hace 8 meses

Dear Esteve, Thank you for this 5 star review. We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.

Virginia
Virginia
Owner/Founder en EE. UU.
Usuario de Linkedin verificado
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

1 year review - from an American PM with 30 properties

5,0 el año pasado

Comentarios: Onboarding was white gloved by an advanced team that cared greatly and had much experience. Every time I reach out for a minor or major support need , I always come away with a warm feeling. I've read an interesting guide relative to how we think guests should rate their experience : "5 stars = had a wonderful stay and made great memories and would recommend. Nothing is perfect". 1 star = property manager should be in jail". I give Avantio 5 stars.

Puntos a favor:

~Exemplary customer service - instant chat and regular updates on cases - always delivered with sincere care. ~The price point relative to the US commission model < bleh! Seriously - go see for yourself. ~ Although Avantio one year ago sold to a conglomerate from Ireland, no dear staff has departed in fact more great talent has joined. I feel strongly that further strong improvements will push through.

Puntos en contra:

There are EU > US voids in some channel connections, POS and user and end user interfacing. Some are minor, others are not. I've done a great deal of pressing on this - and seen results. Would behoove org to have an American consulted on engineering and marketing team. Example 1: "cabin" was mapped to "chalet" on OTA - and no easy fix. Ex 2: contact database and POS field said "region" and not "state" < no bother to us, but it sure confused a great many of our guests at checkout. This is now fixed. Ex 3: "Dear sir or madam" in automated guest emails. Not a phrase used in ordinary American English. Fixed. But there are more areas that need oversight for seamless ordinary American workflow. I'll end this subject by reiterating that they care to get this right and are methodically making updates. Wasn't a deal breaker before I started with Avantio one year and and it's only improved.

Fraser
Director en Austria
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Great product and great support!

5,0 el año pasado

Comentarios: Great. Don't hesitate with your decision making anymore. AVANTIO will exceed your expectations....

Puntos a favor:

Really great software solution for our company. After using KIGO, which unfortunately was problematic from start to finish, I was dreading implementing another new product. But I was pleasantly after my colleague implemented it including the AVANTIO software within 1 month. AVANTIO was the best decision we've made in terms of software. There is just so many solutions to choose from and selecting the right one for your needs is very difficult. We made the right decision and couldn't be happier with them!

Puntos en contra:

the owner statements don't completely generate the way we won't them to without doing some minor re-jigging. This is probably due to the complex way we arrive out commission figure rather than the fault of AVANTIO.

Respuesta de Avantio

el año pasado

Hi Fraser, Thank you for this 5 star review. We are always wishing you a great success and supporting you in every step of this journey. You highlight a couple of services: onboarding process, Avantio's zero commision business model, complete software PMS, Channel Manager, and Web. We are very glad to see that you decided on our software. We enjoy working with you and we will make sure to deliver great and powerful technology. We wish you continued success always!

Amine
Amine
Front Office Manager en España
Usuario de Linkedin verificado
Hostelería, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

I would not recommend

2,0 hace 8 meses

Comentarios: - Channel Manager : Biggest disappointment yet. Many overbookings the majority of those happened at the worst time of the season (End of July/Beginning August) where we had to work overtime to change the bookings and refund some disgruntled guests. Others were thankfully nice enough to accept a change of accommodation otherwise it would have been a complete disaster but that involved calling the guests directly which was not a nice experience at all. In total we had to refund a sizeable amount in cancellation fees and Avantio is taking no responsibility citing that their technology is faillible which was of course different from their pitch where they were saying that they were the best in class. They offered a small discount which does not even cover the refunds made to these guests. Just as we are writing this review we have had another two instances of an overbooking and a booking outside our minimum stay rules. All in all we were really excited to move to Avantio but after 6 months we are on the verge of changing providers because of all the aforementioned issues. Unfortunately I would not recommend Avantio.

Puntos a favor:

- Website : Good. One of the only positives from our experience with Avantio, it is decent although the loading times are sometimes not up to industry standards. The templates they offer are somewhat customizable but with some limitations.

Puntos en contra:

- Onboarding : Painful as involving a lot of manual work.- VRMS : Disappointing. The unified inbox was one of the main reasons why we moved to Avantio as we were switching between several listings on the OTAs which was a pain. Prior to signing, we were told that it did not take more than 5 minutes for any guest communication to land in the unified inbox. We quickly realized that was not the case at all and that the delays were huge (hours to days, rarely under 5 minutes), to the point that we did not use it at all because it was not up to the industry standards.To this day in the unified inbox issues are ongoing. When we raised the problem to Avantio, they encouraged us to raise tickets but we quickly realized it was not worth it. The operations/supplier tab is quite rudimentary for exemple it is not possible to plan some tasks at the middle of the stays which are very important for say, mid term rentals, it is only possible to set final cleaning and basic maintenance tasks. We tried it but stopped and prefer to continue using Whatsapp. - Reporting : Very basic. The number of reports are limited, if you have some specific use cases like for example to generate some reports by location it is not possible to date. Some important KPIs in the short term rental industry are missing as well. When we raised the issue, we were told that it would be taken into consideration. Accounting is rudimentary (invoices are not accessible after 1 month for ex)

Respuesta de Avantio

hace 2 meses

Hi Amine, we're sorry to read about your frustrations and are happy to see that upon further discussion you've chosen to stay with us at Avantio. Our onboarding process is one of the most comprehensive in the sector, and we appreciate you sticking with us! We're always working to evolve our products and we're always here to support you. Thanks again for taking the type to share your concerns and for editing your review with an update.

Matthew
Owner en España
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

The endless search...!!

5,0 hace 2 años

Comentarios: I have to say that having made the decision to switch software, and after looking at endless comparison sites and endless reviews, weighing up all the pros and cons, (as i am sure you are doing right now), i decided that as we are a company based in Spain, then a PMS from a company in Spain made sense and we went for Avantio. Truth be told, that has undoubtedly been one of my better decisions in recent times. There will be plenty of work to do once you make the switch, and a heck of lot of learning that only really begins once you turn it on, but in the long run, which is how i was looking at it, it seems to have been a very good decision. We have been using this software exclusively since September 2021, and i am still learning new things each and every week. There are still also a vast number of functions that i have yet to use/learn that i will be using for the first time in the coming months. Finally, a special mention must go to the team at Avantio, who really are there to make sure you know how to get the best out of the system and help you when you are unsure about something. From speaking with [SENSITIVE CONTENT] who helped us decide on the right package suitable to our business and answering any questions we had, to the many sessions of Onboarding training with [SENSITIVE CONTENT], website design and implementation with [SENSITIVE CONTENT], and finally the online support from [SENSITIVE CONTENT]. The team as a whole and after support really is first class and should rightly be commended.

Puntos a favor:

This really is a very comprehensive piece of software that allows, you, the rental manager/agent to keep on top of all the essential functions of your business. Areas of excellence, to mention a few, would be the automated payments/refunds, unified inbox, scheduled messages (aka "Harmony"), channel manager, and the semi-automated reporting to the Guardia Civil of guest information and to the Hacienda for Modelo 179.

Puntos en contra:

The least favourite thing about the software, is not actually the software itself, its in choosing the right time to switch software! I don´t think there is ever a perfect time, but if you are used to a fairly basic piece of software, be warned that switching to Avantio should be left to a time when you have a few months of reasonably "quiet" time to get to grips with everything.

Respuesta de Avantio

hace 9 meses

Hi Matthew, thank you for this great and honest review! We strive to deliver great results to our customers and constantly introduce innovations. We are very glad to see that we deliver great results to you. Please, do not hesitate to contact us whenever you need an assistance or simply want to share your thoughts and feedback. We are partners in this journey!

Magen
Owner en EE. UU.
Hostelería, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

I can't say enough great things!

5,0 el año pasado

Comentarios: I am onboarding and everything has been night and day compared to my last PMS. The thing makes the most difference is the level of support you have with Avantio, the team truly cares and is there to help things go smoothly and successfully.

Puntos a favor:

Extremely user-friendly this is not a complex PMS however it does it all!

Puntos en contra:

The only con that I can come up with is that I didn't fund them sooner!

Respuesta de Avantio

hace 12 meses

Dear Magen, Thank you for this 5 star review. Our partnership started just recently but we are very glad of all the process you have done until now. We are sure you will succeed and see great results with our product. We are always here for you and will make sure to assure the excellence of our products and services. Please feel free to always share your feedback, thoughts, and your achievements with us.

Andy
CEO en España
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great product for the money

5,0 hace 5 años

Comentarios: Avantio is probably one of the best property management software products on the market, we have trialed a few other softwares and wasted a lot of money along the way with many promising you everything but actual deliver nothing.

Puntos a favor:

The product is easy to use and has most things you need to make your day to day running of your business easier. I like that I can reach out to my account manager and have one to one conversations. The product is also good value for money with no commission on bookings.

Puntos en contra:

Avantio does lack some features I would like but I know they are working on them and I am confident that within the next year I will have all the features I need.

Respuesta de Avantio

hace 5 años

Thank you for your review, Andy. It is a real pleasure and priveledge to work with you and your feedback is always welcomed and valued