Opiniones de EZRentOut

Excellent Platform for Managing Any Rental Fleet!

Comentarios: With EZRentOut, I am able to get rid of all the shared calendars and google doc spreadsheets and use one tool to manage all my assets. I can also use it for booking, and scheduling the event and day-of details. Very helpful!

Puntos a favor:

Allows us to track and cross-reference assets in a lot of different ways. I can keep track of my fleet of rentals and ensure all our rentals are done well and payments are collected. The layout is very easy and simple. Nothing is overcomplicated and we have also found the customer support to be very efficient.

Puntos en contra:

There are not as many customization abilities for the platform as there could be. Would be nice if clients knew more of what was available on the calendar. Overall these are small problems.

Best Option for Order Management

Comentarios: The overall experience has been positive. I draft a quote for our customers when asked about prices which helps me track who i have yet to book so that i follow up. I appreciate how easy it is to navigate as well.

Puntos a favor:

I love that i have a dedicated account manager who is able to answer all my questions. I would have preferred to have gone through each of the options to set up the customer and business side during on boarding. I like how easy it is to customize different things like the invoice and the service agreement i created. I also really love how easy it is to track order status and update the assets.

Puntos en contra:

I dont like that i cannot track my expenses that are tied to orders. We are a company that owns a fleet of classic vehicles that require quite a bit of maintenance, along with fuel expenses to haul to and from locations, etc. There is not a way to track expenses in this capacity and i would like to see that change. I would also like to see a P&L of sort for each asset. I can add in the cost of the purchase but the repair and maintenance costs are not pulled together where they can be easily compared to show profitability for each asset. I would have to run reports and do math on each asset to find that. I would ideally like to see a field in the asset screen that shows the total cost of ownership and the total income for the asset. I also would like to see the workorder screen have the ability to book mark where i land if i chose to go to work orders. I dont need to see every WO i ever created, typically if im going to the WO page i want to see the open or in progress items.

Glitchy

Comentarios: It helps us to easily track our assets.

Puntos a favor:

Ease of tracking our assets. This is literally all I like about this software.

Puntos en contra:

I have noticed many small things that are not really a major functionality issue, (aside from one that was a big problem), but more strange and confusing. On the bookings page, items that are to be rented out today, sometimes show up green, sometimes just black. I find the green beneficial when there happens to be a long list of upcoming rentals, but that function is not always working. Also, on many occasions, the customer's name on the bookings page will randomly change to my name. If I click on the order, the information within the order is still correct, I just find that quite odd and slightly ignorant. I often have an issue when selecting rent out order where it prompts me to enter tracking info, after I have already done so. Sometimes, it will leave the tracking info there and allow me to choose rent out order a second time, while other times it deletes my tracking number and I have to renter that info. This is not only frustrating, but inefficient. My final and largest complaint is concerning an order that I never received an email about (I have the system set to notify me 2 days in advance and day of order), nor did it ever show up in my bookings list until nearly a week after it was due to be shipped. That one really floored me. I check my bookings list multiple times per workday, and as I previously mentioned, I also have email notifications set up. Overall, the system is ok. I don't love it, but it works to get the job done for the most part.

A great all-in-one solution.

Puntos a favor:

What I liked most about EZRentOut is its comprehensive and user-friendly features that cater specifically to the needs of a company manufacturing and renting out prefabricated workspaces. The ability to manage reservations, inventory, recurring rentals, rates, and maintenance seamlessly is highly commendable.

Puntos en contra:

While EZRentOut does offer a mobile app, a few users may have encountered occasional glitches or limitations in its functionality compared to the desktop version. This could affect their ability to manage their rental business efficiently on the go.

EZRentout lives up to it's name

Comentarios: Again, the software does my 'thinking' for me, as my biggest demands are ' do i have..." certain items. i can quickly search my database, and see what i have, where i purchased it, how much it rents for, and if it is on the premises. Time is what i've saved...and time is Money. no doubt about it. Once i'm more comfortable with the access for clients, they will be able to search themselves..and that will in turn save me more time. I am happy with EZRentout, and feel the purchase price is well worth the software.

Puntos a favor:

This software helped us track our inventory. We are a mid sized wardrobe house, and it is very difficult to keep track of real time rentals. (what is in and what is out) This rental software made is so much easier. It is affordable, and does mostly what we require. It does the work for us. It gives me time to think about the running of the business and any real time concerns. My clients are more confident because they can log in, and see what they rented, the condition it was in, and any other concerns they have. We looked at hiring someone to create a rental program for us, and the quotes we received would cost us over 10 years of the EZRentout subscription. !! So, for us it was an easy decision. Free up our thinking brains , let EZRentout take care of the tracking, invoicing, and billing. Customer service is easy to deal with, and we even let our subscription run out by mistake, and were able to just get back on board once we realised the credit card had expired...

Puntos en contra:

We have been with EZRentout for years. In the early years, there were many changes we needed, and other customers brought them to the attention on the EZRentout team...and now they have been addressed. Our business isn't straightforward...each client is different, with different requirements and individual billing differences. My complaint isn't really a complaint....i would say that because the software is perpetually improving, my complaint is that i keep having to learn new things....but I think that's excellent.

Mostly everything that we've been looking for

Puntos a favor:

The amount of customisation and thought towards features that fits a inventory management + equipment rental workflow, is clearly quite thought out. From the get go, we were overwhelmed by the amount of features available in the software. It will take you quite a while to figure it all out. We came over from a failed product development of a similar system with another development company, before finding out about EZRentOut. Should have found this product about 6 months to 1 year earlier.

Puntos en contra:

The mobile app still feels like it's stuck in 2012. Integration of barcode, QR and RFID scanners could be more intuitive. Check-out and check-in photo checks via cameras could be a feature as well.

Inventory Control

Comentarios: Very good!

Puntos a favor:

The easy of tracking gear and being able to see it on a map

Puntos en contra:

The location services don't alway follow on the map. sometimes I have to try and find the longitude and latitude of the location, the address don't register.

Video Production Rentals

Comentarios: The ability to build bundles....update pricing in the actual order lines....without having to change item pricing...cusomizing groups and being able to add custom fields...very freeing.

Puntos a favor:

The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options.

Puntos en contra:

Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links.

Very happy with the product

Comentarios: We are going from complete paper to electronic and it has helped tremendously.

Puntos a favor:

It helps keep everything organized and in order. I like that I am able to use anywhere and any time

Puntos en contra:

I would like to see a feature of sorting the orders by date for every time i go to the orders tab. also a quick button for next day orders our and return. same day is helpful but next day would be even more helpful to prepare

Powerful Platform for Stress-Free Rentals

Comentarios: I have a clear data feed that provides both broad and deep-dive analytics with full control of each move or action taken by staff, clients and the assets themselves which is exceptionally powerful. Great Work!

Puntos a favor:

Easy to understand and navigate with a thorough training resource. The on page terms and guidance panel is amazingly powerful and really helps cut down the learning time. Great for maintaining a structured asset management process with safeguards for client, asset and staff permissions. The valuation, repair and service states are excellent!

Puntos en contra:

The standard price tier should at least allow paypal for digital payments. Not having an option for clients to submit payments via at least one online portal reduces the effectiveness of the application. I understand why this is a feature restricted to the plus package for value reasons, but I feel leaves the end user to choose between automatically upgrading to a higher cost plan or setting up an external processing method such as sending payment links via an external mail service. Ultimately this adds more friction to the EZRentOut setup process as payments are a KPI that should be easy to identify from an analytics standpoint it would be cumbersome to keep records both in EZRentOut and an additional platform. Other than that I must say Bravo!! You and the EZRentOut Team have done an excellent job and I wish you all the best!

Fits Our Business Like A Glove

Comentarios: Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do.

Puntos a favor:

This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there is consistently a simple method to incorporate exceptional circumstances (we incorporate longer rental periods for nothing if the client rents one of our bigger stockpiling holders). Discounts and voiding are simple and all around reported. Expense is sufficiently straightforward - despite the fact that we should focus since we convey various duty purviews (we need to physically choose the right assessment rate). The dashboard is a decent review of the entirety of our movement. The email updates are a life hack - reminding the customer that the rental is finishing and inquiring as to whether they need to broaden. We duplicate ourselves inside so we see the messages that every customer gets - this is useful regarding continually observing what the client is encountering. We send the client a "please audit us" email naturally when we close out the rental - functions admirably.

Puntos en contra:

The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to a greater expense plan or setting up an outer handling technique, for example, sending installment joins by means of an outside mail administration. Eventually this adds more erosion to the EZRentOut arrangement measure as installments are a KPI that ought to be anything but difficult to recognize from an examination stance it is lumbering to keep records both in EZRentOut and an extra stage. Other than that I should state Bravo!! You and the EZRentOut Team have worked superbly and I want you to enjoy all that life has to offer!

No regrets thus far!

Puntos a favor:

Not many equipment rental softwares can cater to construction equipment rental industry. But this one nailed it in terms of operation processes and pricing methods. This software certainly helps to improve a company's processes by leaps. Not only the software, the support was the best we've experienced so far. Although we are located much further away from the United States and some requirements may be different, they're always willing to listen and help us. Can't wait to make use of all the features available in this software.

Puntos en contra:

We know there is no one best solution for everyone because every business is different. The software is very good, and their team is constantly working on better features, which is what we really appreciate. We thought the bundle feature could be more robust in terms of its flexibility to swap items within a bundle. This would definitely be more helpful for us. It would also be good if we can have more control over the customization of the printout templates in terms of the placement of different fields and line items.

EZ Rent Out Software Review

Comentarios: We use the software to help keep our rental ramps out on rent. It also helps us keep track of how many months each ramp has been on rent so when we go to sell a used ramp we can depreciate the value correctly just by using the software.

Puntos a favor:

How it keeps my rental ramps organized so I know when a customer is due for another invoice.

Puntos en contra:

I haven't dove in enough to utilize all of of it's features. I don't think there is anything I dislike about the software, just that I haven't fully used all of its services.

Almost set up and are happy

Comentarios: I am happy. They have done a great job answering our questions as we have issues setting up.

Puntos a favor:

It allows us to track our inventory and give us low qty notification

Puntos en contra:

It takes a bit of time to migrate to the system

Rental Software Review

Comentarios: Overall excellent software makes the job and the company easier to operate.

Puntos a favor:

Its easy to use and to set up, and any issues are taken care of in a timely manner.

Puntos en contra:

It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.

Good Software

Puntos a favor:

This software is easy to use, and has features which are very useful. Daily use of this system is very functional. Customer support has always been very helpful.

Puntos en contra:

The help screens and are robust, but some of the instructions refer to verbiage which has changed, so finding exactly what you need is sometimes trick. Customer support is very helpful, however their response time via email varies from a few hour to 24hrs.

Finally, something simple

Comentarios: This is the fourth inventory system we have tried. It's the only one that had the features we were looking for and was simple enough to train everyone on in just a couple days. An inventory system is only as good as the data that goes into it, so a system that makes it simple for anyone to add and adjust items is wrth its weight.

Puntos a favor:

1. Web based, can access from anywhere, scan from anywhere. 2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it. 3. The cost, it's a really good value for the features you get.

Puntos en contra:

I would like to be able to load more than 100 items per page.

EZ Rent Out Rocks!

Comentarios: I'd like to take a moment to thank EZRO's Customer Service Department.
These people are awesome! Any time I have a question or a problem they are right on it.
They go above & beyond what I expect from a Customer Service Department to take care of my needs.

Puntos a favor:

This software is extremely user friendly.

Puntos en contra:

I'd like to be able to add items to an order that has already been rented out.

Easy solution with a variety of standard and well as customizable options

Comentarios: This software has allowed me to move from spreadsheets and calendars to one tool capturing available inventory for booking as well as scheduling pickup and deliveries. Excellent tool.

Puntos a favor:

Intuitive stand-up process able to be managed by any staff member regardless of technical ability level. The software allows the user to capture inventory including depreciation, schedule maintenance, book rentals, and reserve items. An added bonus, it allows me to combine rental items and saleable assets on one transaction.

Puntos en contra:

Inability to adjust orders after selecting rent out. To change an item after selecting rent out you have to void the transaction and start over. Wish there was a way to substitute items on the fly.

Golf Cart Rentals with EZ Rent

Comentarios: Really enjoy EZRentOut, easy to use, user friendly, payment is easy to process

Puntos a favor:

Charging, entering guest information, pricing

Puntos en contra:

Asset organization & returns organization

BEST SOFTWARE FOR EASY RENTAL BUSINESS

Comentarios: We have small scale rental business so its really easy to handle machines which goes out for rental & its tracking for ending of rental rental with the EZRent out software. Overall its a Fantastic Experience.

Puntos a favor:

We really like its dashboard alert system which indicate overdue order from time to time.

Puntos en contra:

None, there isnt any cons about this software.

How I feel

Comentarios: I am very pleased

Puntos a favor:

This software is easy to understand and easy to use. We rely on it daily.

Puntos en contra:

No complaints. Took only a day to get used to how it runs.

Best option I could find

Comentarios: We used to work with different custom made solutions. And they became really stagnant and old school. I was desperately waiting for a new option and EZRentOut seem to have most of what we needed. The good thing is that new features are added regularly to it. We work with Quickbooks and this product has a plug in for that. So that was one major plus for us. The other one was the unification of managing our equipment, clients and orders. As a media production house, we treat our equipment really carefully because loosing a small piece or getting a light buzzed costs us money, clients and reputation. EZRentOut has this ability to track every item individually. Previously, I'd have a stock of 10 cameras without any individual distinction but now I can tell exactly which camera is where and in what condition. This was the second major plus for us. The mobile app came out today and it's really neat and fast. (I would not have written this 'happy' review if they kept lingering the mobile app). I also liked their feature of packaging stuff in bundles. It's a real booster. Rental pricing rules and custom entries on orders (special discounts/adjustments etc) are also important to us as I'm sure that they will be for every other rental business. But EZRentOut does not have that (as yet?). Last time I heard from their support representative, they were working on these features. Not sure when will they come out and how would they look.

EZRentOut is Amazing!

Puntos a favor:

Step by Step learning websites are incredibly helpful. The customer support is also very opening to making sure all our problems are resolved.

Puntos en contra:

It takes a bit of time to get a full understanding of how to access the website's full potential. The reports and knowledge base are perfect for getting you up to speed as quickly as possible.

Helpful Software

Comentarios: I was happy

Puntos a favor:

I liked the fact that I was able to track all the orders at any given time.

Puntos en contra:

If you had a order that's duration was for 12 month's it would not automatically pull the order monthly. you would have to make it occurring.