Sobre Slack

Slack reúne todas tus comunicaciones en un solo lugar. Es mensajería, archivo y búsqueda en tiempo real para equipos modernos.

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Puntos a favor:

And I have really enjoyed the community-centred interests people put into ensuring your challenges are taken care of is really encouraging. I love Slack for this singular effort.

Puntos en contra:

The only drawback is that we just have too many avenues where we connect and so Slack just got lost with all the other programs and didn't become a priority. This is why we no longer use it.

Valoraciones de Slack

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,4
Funciones
4,5
Relación calidad-precio
4,5

Probabilidad de recomendación

8,9/10

Slack tiene una valoración global de 4,7 estrellas sobre 5 según las 21.274 opiniones de usuarios de Capterra.

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Filtrar opiniones (21.274)

Iris C.
Product designer en Argentina
Servicios financieros, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Herramienta que no puede faltar en un equipo de desarrollo de software

5 hace 4 meses

Comentarios: Excelente herramienta, con todo lo que un equipo de desarrollo de producto puede necesitar. Recomendable!

Puntos a favor:

Constantemente agregan features muy útiles y mejoran las que ya existen. Una de las que más valoro es la posibilidad de programar mensajes de chat.

Puntos en contra:

Si bien se pueden organizar los channels y mensajes, me resulta abrumadora la cantidad de elementos en la barra de la izquierda.

Usuario verificado
Marketing en España
Usuario de Linkedin verificado
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Un chat bueno pero con una versión gratuita limitada

4 hace 9 meses

Comentarios: Está bien para empezar sin invertir mucho dinero pero tarde o temprano tendrás que pasarte a una versión de pago.

Puntos a favor:

Slack es un chat para empresas muy completo pero en su versión gratuita ofrece muchas limitaciones. Lo bueno es que es muy intuitivo, tiene una interfaz muy amigable y ofrece muchas soluciones de integración.

Puntos en contra:

Las conversaciones no se almacenan más allá de una semana, y la información se pierde. Los archivos no son fáciles de encontrar cuando se pasan y Serenas no ofrece la posibilidad de organizar la información por carpetas.

Pablo david B.
Pablo david B.
Account executive en Chile
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excelente herramienta para conectarse en el trabajo

5 hace 2 años

Comentarios: Excelente herramienta reemplaza los email como medio de comunicación!

Puntos a favor:

Muy Fácil de usar, compartir archivos informacion, intuitivo y de fácil instalación, puedes tener la app en el celular en Windows así como también usarlo desde el explorador.

Puntos en contra:

Las notificaciones, a veces tardan en llegar. Pero supongo que debe ser, quizás por la velocidad de internet que cada usuario tenga

Danilo G.
Responsable de Seguridad IT en Argentina
Comercio minorista, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Slack una excelente manera de mantener tu equipo en contínua comunicación

5 la semana pasada Nuevo

Puntos a favor:

Interfaz sencilla y práctica, realmente fácil de usar para los usuarios. Posee integración con múltiples soluciones de Gestión de Proyectos y Desarrollo de Software.

Puntos en contra:

Una consola de administración un poco escueta, quizás debería ser más granular con respecto a la segmentación de roles y permisos.

Víctor B.
Víctor B.
CEO en España
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ahorra tiempo y aporta organización

5 hace 3 meses

Puntos a favor:

La facilidad en la comunicación y organización por temáticas de la empresa. Conexión con múltiples aplicaciones.

Puntos en contra:

Es algo lioso hacer las conexiones de aplicaciones de terceros.

Carlos M.
PMO en México
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excelente palataforma de comunicación en equipos

5 hace 7 meses

Comentarios: Usar Slack ha sido una gran experiencia, es una lastima que no sea parte de todos los equipos de proyecto, la versión movil es muy buena ,se ajusta en calidad y servicios a la versión de escritorio.

Puntos a favor:

es excelente la agilidad que nos permite de comunicar a los miembros de los equipos y poder dar continuidad por parte de ellos a los topics

Puntos en contra:

ninguna al momento, aun en la temporada de prueba fue eficiente y de mucha ayuda al equipo

Ezequiel O.
Ezequiel O.
Owner en Argentina
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Slack es clave para equipos de trabajo

4 hace 8 meses

Comentarios: Buena experiencia en general

Puntos a favor:

Lo que mas me ha gustado es su forma sencilla de conectar interfaces o plugins para mejorar sus funcionalidades

Puntos en contra:

Lo que menos me gustó es que a veces se pone lento

Laura G.
Laura G.
Photographer en EE. UU.
Usuario de Linkedin verificado
Fotografía, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Top notch project management software

5 hace 2 semanas Nuevo

Comentarios: Nothing but a wonderful experience so far with Slack! I went from a basic free account to a paid account, to explore all features and enhance my experience with the software as well and it's absolutely been great!

Puntos a favor:

I love how easy it is to use, implement, share, invite team members and start projects within Slack. I have tried a lot of software for productivity and this one is by far the most interactive and fun!

Puntos en contra:

There is nothing I don't like about Slack! Well, maybe that I missed the lifetime Slack deal on AppSumo... that's what I don't like ;)

Ghazal Z.
Ghazal Z.
RJ en Pakistán
Usuario de Linkedin verificado
Medios de difusión, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

New Age Communication Tool

4 la semana pasada Nuevo

Comentarios: Good, good, gooood. Thanks to Slack that enabled us to improve our communication and achieve our set goals. Instead of email, we communicate through Slack and it gets a better result.

Puntos a favor:

I like the cool features and amazing functionality of Slack. It makes file sharing, meetings, and team collaboration so easy that anybody can do it without putting much effort. Since we started using Slack, we have shifted almost all of our daily communication to this one-in-solution. Our team members always get in touch with each other using the real-time chat feature. We have created different channels for different teams that helps us manage the work in a more organized way. File sharing is a big part of our work routine and Slack does it professionally. Integration with other applications such as Google Drive and Dropbox is another added feature. I have the PC version and also installed the phone application that helps me keep in contact with the team so effortlessly.

Puntos en contra:

The contacts tab design can use some improvement. It's all cramped up. The drop-down arrows with the channel sometimes hide the contacts and that really annoys me. I wish there was a different user interface with more ease of use.

Kevin B.
Software Engineer en EE. UU.
Servicios financieros, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Nice ideas with issues

3 hace 4 semanas Nuevo

Comentarios: The idea of slack is great, and it helps my team communicate more quickly and effectively than something like Google Hangouts. However, with the introduction of Huddles, and seemingly with the purchase of Slack by Salesforce, there seems to be a lot more bugs than in previous versions of the sofware.

Puntos a favor:

Slack is very easy to keep in the background and to use on your mobile device. The best feature of slack is the ability for everyone on a call to draw on the presenter's screen without any setup. Its very easy to onboard a new user and have them communicating right away. The API makes Slack a great hub for reminders and system notifications.

Puntos en contra:

Over the past year or so, Slack seems to be getting a little buggy. There are regular problems with joining Huddles, getting kicked out of huddles for drawing when a presenter has drawing enabled, and getting audio to consistently work. My team has noticed problems on Windows and iOS.

Nathalia B.
Project Manager en Portugal
Ocio, viajes y turismo, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ICoom in Slack

5 hace 2 semanas Nuevo

Comentarios: I love slack, but I think its value is for fast internal communication. Not a lot for video or document sharing.

Puntos a favor:

Is the best communication tool. Easy to use, you can have a lot of channels and bots and it seems like the info won't get lost because it is all organized.

Puntos en contra:

The free version is great and I wouldn't see why to pay for the use, since you probably have free options in case you really must (in your package with the email provider or tools like Telegram, discord, etc)

Alternativas consideradas: Discord y Microsoft Teams

Razones para elegir Slack: To keep all the info centralized and organized

Software anterior: Telegram

Razones para cambiar a Slack: Best UI, fast enough and really easy to use, despite having a very fair free version

Cam M.
Sr. Director en EE. UU.
Deportes, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Work w/ Slack is better

5 hace 3 semanas Nuevo

Comentarios: It's a great platform to increase productivity and accountability while serving as the means of communications for our remote-only company

Puntos a favor:

The real-time features of being able to communicate effortlessly with teammates, co-workers

Puntos en contra:

Not much -- sometimes it doesn't sync directly from phone to computer or vice versa -- but that's user error, likely.

Alternativas consideradas: Sococo y Google Meet

Razones para elegir Slack: Sococo offered more in terms of "office-feel" but with more integrations and features added to Slack as well as customer service -- it was an easy switch

Software anterior: Sococo

Razones para cambiar a Slack: Slack has it all -- literally. Nothing more, nothing less than the others.

Usuario verificado
Director en EE. UU.
Usuario de Linkedin verificado
Administración gubernamental, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

Slack for Collaboration

5 hace 2 meses

Comentarios: We started using Slack as a way of communicating with each other and as a way of sharing materials easily. It does all those things and more and we love it.

Puntos a favor:

We use Slack for a number of things. We love that it has a very nice in house messaging system that keeps us all on the same page rather well. We use it's file sharing feature all the time as well. The channels make it easy to post relevant information to different topics and have real time collaborative feedback on those projects that are relevant to my team members who are on those projects without clogging up the inboxes of other team members who aren't.

Puntos en contra:

So far, we haven't found much that we don't like. It would be nice if there was a few more options, perhaps, that allowed for personalizing fonts or styles when writing to do lists or posts for yourself, but it isn't a major hangup.

Alternativas consideradas: Workplace from Meta y Microsoft Teams

Razones para cambiar a Slack: We chose slack because it didn't require that we have a subscription to Microsoft (for Teams) and because it seemed a lot easier for our non-Facebook using staff to use (as opposed to Workplace).

Mirza S.
Mirza S.
Software Tester en Bosnia y Herzegovina
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Extremely intuitive interface, rich with features with plenty integrations with other products

5 hace 2 semanas Nuevo

Comentarios: I have tried a lot of similar apps, and while some of them are very quite good, Slack seems like it's better than most others, using it feels very easy and natural. You can integrate it with many other tools - like being notified when a Jira ticket is created, sending a recording of a Zoom meeting to a channel, etc. All in all a very mature and feature-rich peace of software!

Puntos a favor:

It's very easy to use and features are pretty obvious, it's pretty apparent that UX is a top priority for people who made Slack.

Puntos en contra:

It's a bit pricey, and there are storage limitations for the free plan, 5 GB of message storage.

Darrik M.
Technology Consultant en EE. UU.
Software informático, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best Team Collab & Messaging system around

5 la semana pasada Nuevo

Puntos a favor:

Lots to love! The vast amount of formatting options is incredible, especially compared to some other chats I've used in the past like Google Hangouts. The addition of channels is incredibly convenient for collaboration across orgs. I love that all chat history can be saved and searched.

Puntos en contra:

Honestly no real complaints. It integrates incredibly well with our internal systems. Salesforce, Jira, and Zoom integrations all work without a hitch and streamline many of our workflows.

Sheldon B.
CEO/Founder en Canadá
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Slack is bigtime!

5 hace 7 días Nuevo

Comentarios: Super happy with Slack, necessity for our business in many ways, including engaging our customers.

Puntos a favor:

I love the integrations and the ability to manage remote teams intelligently and engage in realtime.

Puntos en contra:

I guess I would like some more options on pricing

Ale F.
Lead Manager en Honduras
Construcción, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Slack, communicating has never been easier!

5 hace 4 semanas Nuevo

Comentarios: Amazing experience, it integrates with Google Calendar, ClickUp, and many others out there, ease of use, and to say the least, it's a great messaging app.

Puntos a favor:

Slack is a rich feature messaging app with a wide range of integrations and compatibility with everything out there, Linux, MAC, Windows, Android, iPhone, you name it and there's an official app for it.

Puntos en contra:

The only con I've found and I guess this is just because of Apple's privacy policies that some of the users aren't able to share screens from their iPads during huddles.

Omer I.
Omer I.
Software Engineer en Japón
Usuario de Linkedin verificado
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Slack revolutionized our workspace communication

5 hace 2 semanas Nuevo

Comentarios: I needed some time to see the benefits of Slack, coming from an email-only workplace. I soon started to appreciate the benefit of the communication style Slack made possible, and I think it is hard to imagine achieving the same level of efficiency without Slack.

Puntos a favor:

Slack is different from the communication and chat tools we used previously. With Slack, we could create channels for every part of the project and only add people who are stakeholders in the area. Communication in these channels is visible to all their members, making information sharing the default in team communication. Direct Messages are still possible for private or secret data transfer. This channel style is also quite useful when creating alerts and notifications. All people can see all Notifications in one place and may communicate about them in the "threads" of the message. Slack also introduced "Threads" to allow for sub-communication about any message in the channel in order not to block the flow of conversation in the channel.

Puntos en contra:

It doesn't support RTL languages and sometimes uploading files takes a very long time.

Usuario verificado
Digital Strategist en EE. UU.
Usuario de Linkedin verificado
Internet, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Slack Gets the Job Done

4 hace 6 meses

Puntos a favor:

For anyone used to hangouts, MS Teams, or just plain old text messaging, Slack is easy to adopt and begin using for communication and collaboration. Direct messaging others is as simple as adding '@' before their username, and when you create a conversation with multiple people, they're automatically saved as a group you can instantly ping at any time. Conversations with multiple replies are rolled up into threads to keep the message board clean. And, Slack allows you to communicate with outside companies (i.e., vendors, agencies), as long as they use Slack, as well. It's such a timesaver vs. email! Slack also seamlessly integrates with a plethora of collaboration and organizational apps like Google Calendar, Clockwise and Zoom. So, seeing your daily schedule, sharing your status, and your availability to reply to others, etc. are all handled automatically. And, you can start a Zoom meeting with one shortcut and invite others instantly. And, for file management, attachments are easy to add, preview and fully display.

Puntos en contra:

Slack uses shortcuts to fire certain apps or actions. This approach is great if you're used to thinking in code. But, for anyone that isn't, it may be a lot to learn so many different shortcuts and could possibly cause some users to miss out on Slack's more powerful features. The same goes for Slack markdown in general. There are some great templates to add greater usability to Slack posts. However, they require using and editing Slack markdown, which basically is easiest done in the markdown builder tool and then pushed back into Slack. The markdown code itself is straightforward. But, for teams that don't code (and honestly may not need to code), it's a missed opportunity for them to do more with Slack.

Samantha M.
Senior Business Facilitator en Filipinas
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Slack offers seamless Communication across the organisation and value for money

5 hace 7 meses

Comentarios: Overall Slack is a great platform for teams looking for seamless communication across the organisation and value for money.

Puntos a favor:

Slack is one of the best platforms available for team communication. After using it for almost 3 years now, it provides our organisation with real-time and seamless communication and offers the most value for your money. Through Slack, you can instant message your team for a quick ask or direct message a specific member for any questions. You can also share files easily by uploading or you even connect your Google Drive/Dropbox to share file links. You can also have fun communicating using emoji's or just share fun GIF's to your team. The free version offers all the features needed for team communication but if you want additional productivity features to level up your communication like communicating with outside vendors on your workspace, then you can definitely opt for getting paid plan. Slack is a very intuitive platform and user friendly.

Puntos en contra:

Slack is a great tool for communication across teams but it does not offer any project management features.

Dayna D.
Busienss Develement Manager en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Slack is great for remote teams!

5 hace 7 meses

Comentarios: This tool has helped us communicate as a team. It has helped us restore some type of "culture" in a remote workforce.

Puntos a favor:

We love that you can see when teammates are in a meeting. Set up away notifications. Sync to our calendars. The newly added scheduled message feature is great so we can send messages within business hours (especially when someone is working outside of typical hours)

Puntos en contra:

There isn't really much to not like. I haven't had many issues with the tool not performing but, occasionally the call feature can be a little buggy. (does not happen very often)

Alternativas consideradas: Microsoft Teams

Razones para elegir Slack: Google was just not able to meet all the demands we had as a team.

Software anterior: Google Meet

Razones para cambiar a Slack: We felt that Slack met more of the needs and had more options for integrations we wanted to utilize

Usuario verificado
Manager (HR and Engineering) en Bangladés
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Magic tool for remote work communication

5 hace 7 meses

Comentarios: Love it-Hope to use slack regardless of where I end up throughout everyday life. May even use it for individual utilize and can undoubtedly make bunch visits with companions,

Puntos a favor:

Slack makes informing proficient and puts together messages into various channels. It is extremely helpful to private message just as make gatherings. Moreover, records are saved and filed for simple access. I likewise enjoyed the usability and capacity to work together with anybody in your association. My most loved uses out of the product 1.) Unlimited number of channels-Public/Private 2.) Ability to make shapes that get distributed to explicit channels 3.) Love utilizing the/remind piece so I can get pings about undertakings requiring finish or a straightforward subsequent update 4.) You can have some good times and tweak. For instance: We have a 'Jokes' channel that the leeway bot will make you wisecracks on the off chance that you ask 'bot make me a father quip'- It's astounding

Puntos en contra:

Difficult to think of any as a client yet heres a shot: 1.) The limitless assortment of channels makes the high opportunities to get steady pings in case somebody @'s you in a channel. 2.) You get dependent and wind up using your organization correspondence application 'Slack' off hours and simply signing on as though it were a web-based media page. I disdained the failure to make a public gathering "private" after it's creation. Would incidentally slack and my. messages would just come through on my telephone and not work area

Alternativas consideradas: Rocket.Chat

Razones para cambiar a Slack: Slack is really a brand and have some valuable feature for remote work.

Carmel R.
Owner en EE. UU.
Seguros, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Innovative Tool for Team Building!

5 hace 7 meses

Comentarios: Overall I really enjoy slack! I prefer the desktop version over the web version. The desktop version allows quicker access! Also the direct message feature is important feature in slack that I use. Often at times sensitive message have to be share with an individual rather than the group. Also the emoji's are plentiful selection! I love the mass variety and options available!

Puntos a favor:

The greatest thing I like about slack is the ability to create different channels to assist on different topics , groups, and teams within the organization! I also like the accessibility features! You can access Slack from virtually any device! I travel a lot and this feature is extremely important!

Puntos en contra:

The software features can take some time to get use to if you have no computer experience. For me my biggest challenge was learning on how to use the alerts and notification features within the program. But in fairness I was able to grasp everything within a few days. So not that long at all.

Alexandros B.
Educational robotics teams' coach en Grecia
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A great collaboration and communication platform for teams - even young aged ones

5 hace 8 meses

Comentarios: Coaching a team of 10-15 children from 12 to 15 can be quite challenging. However, we have been able to incorporate Slack in our day to day work. All of our communication is in Slack, independent of Facebook etc and the children had no problem with it. Great features, easy creation of subgroups and sharing. Overall great software and I probably one of the only options offering these kind of feature for free and so well integrated.

Puntos a favor:

I love the easy creation of team channels for different topic, and the message threads. I honestly find it very difficult to use a platform without this feature any more. Not needing to spam the whole team with a smaller conversation is great, especially for younger teams. Also third party integrations is a feature I use all the time, mostly Google drive and simple poll for now.

Puntos en contra:

Sometimes the notifications on my phone don't work very well and i occasionally have some complaints from third party apps (which has little to do with Slack though), like not being able to edit polls from simple poll etc.

Kavya S.
Graduate Student en EE. UU.
Investigación, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Slack is one of those products that has no direct competitor because they're so good

5 hace 8 meses

Comentarios: I've used Slack in multiple arenas--as an employee of a young startup, a researcher at a large academic institution, and as a member of student clubs/organizations. In each of these environments, Slack was a terrific way to collaborate with my team. We considered Microsoft Teams and other similar environments, but Slack was always the clear choice.

Puntos a favor:

The things I love about slack: single sign-on for multiple workspaces, the 'magic link' to sign in with your email, the custom animated emojis (this seems silly but it's become a hallmark of one of my slack workspaces and my team enjoys them!), the ease of creating a new workspace and adding channels/teams, and the way we can quickly share files. I don't use many of the integrations in Slack but from what I've seen in workspaces that aren't managed by me, they work seamlessly and effectively.

Puntos en contra:

I mentioned this elsewhere as well, but there are some issues with real-time synchronization; if I get an alert on my computer and open it, there is still a popup number on all my other devices that remains until I physically open slack on each device. This isn't a huge issue but it is very irritating when you constantly have a notification on the app.

Alternativas consideradas: Microsoft Teams y Anywhere365