--- description: ¿Qué piensan los usuarios de Agile CRM? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Agile CRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Agile CRM - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Programa CRM](/directory/2/customer-relationship-management/software) > [Agile CRM](/software/135148/agile-crm) # Agile CRM Canonical: https://www.capterra.es/software/135148/agile-crm Página: 1 de 22\ Siguiente: [Página siguiente](https://www.capterra.es/software/135148/agile-crm?page=2) > Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500. > > Veredicto: 524 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Agile CRM? Pequeñas y medianas empresas que requieren ventas, marketing y automatización de servicios. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.1/5** | 524 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Agile CRM - **Ubicación**: HYDERABAD, India - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: 8,99 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés, italiano, portugués, ruso - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funcionalidades - A/B Testing - Alertas y notificaciones - Análisis de sentimientos - Automatización de marketing - Base de datos de clientes - Catalog Management - Clasificación - Creación de firma - Distribución automática de llamadas - Enrutamiento automatizado - Enrutamiento de llamadas - Envío masivo de mensajes de texto - Gestión de actividad de ventas - Gestión de bandeja de entrada - Gestión de canales - Gestión de contactos - Gestión de correo electrónico - Gestión de equipo - Gestión de firmas - Gestión de la comunicación - Gestión de tareas - Gestión de tickets de soporte - Gestión de varias cuentas - Gestión del conocimiento - Grabación de llamadas - Identificador de llamadas - Marcación automática - Marcador automático - Marcador predictivo - Mensajería planificada - Mobile Optimization - Métricas de rendimiento - Panel de actividades - Planificación y programación de proyectos - Portal de autoservicio - Programación de campañas - Programación de publicaciones - Registro de llamadas - Seguimiento de clics - Seguimiento de creación de informes y proyectos - Seguimiento de interacciones - Seguimiento de la participación - Seguimiento de tiempo en la página - Seguimiento del proyecto - Seguimiento del tiempo - Seguimiento por correo electrónico - Seguimiento/Análisis de uso - Supervisión de llamadas - Task Editing - Varias campañas … y 94 características más ## Integraciones (en total: 34) - Adobe Commerce - ClickDesk - CreateForm - Drupal - Drupal Commerce - FreshBooks - FullContact - Gravity Forms - Help Scout - Joomla - JoomlaLMS - Leadpages - LinkedIn for Business - LiveHelpNow - Meta for Business … y 19 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programa CRM](https://www.capterra.es/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Programa CRM](https://www.capterra.es/directory/2/customer-relationship-management/software) - [Herramientas de gamificación](https://www.capterra.es/directory/30911/gamification/software) - [Software para call center](https://www.capterra.es/directory/30007/call-center/software) - [Software de gestión de campañas](https://www.capterra.es/directory/30012/campaign-management/software) - [Programas para seguimiento de llamadas](https://www.capterra.es/directory/30901/call-tracking/software) ## Alternativas 1. [Jira](https://www.capterra.es/software/19319/jira) — 4.4/5 (15381 reviews) 2. [monday.com](https://www.capterra.es/software/147657/monday-com) — 4.6/5 (6040 reviews) 3. [Clockify](https://www.capterra.es/software/169607/clockify) — 4.8/5 (9243 reviews) 4. [Asana](https://www.capterra.es/software/120550/asana-pm) — 4.5/5 (13579 reviews) 5. [Trello](https://www.capterra.es/software/1010321/trello) — 4.5/5 (23537 reviews) ## Opiniones ### "Cumple expectativas" — 4.0/5 > **Ana** | *17 de junio de 2024* | Organización cívica y social | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Unifica muchas funcionalidades en un único programa. > > **Desventajas**: A pesar de que es intuitivo hay que acostumbrarse a su uso y para algunos miembros del equipo fue costoso. El servicio técnico de atención es mejorable ----- ### "AgileCRM automates digital marketing for us" — 5.0/5 > **Roni** | *6 de septiembre de 2023* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Agile CRM has some very remarkable Marketing Automation abilities that we are exploiting for now. It is possible to set up fundraising strategies, automated responses, and with Workato, it is possible to do even more. Agile CRM helps us get an accurate idea of where we are with respect to any possible deal. It monitors the replicas we enter freehand along with exhibits email correspondence and associated people, and handles things with the simple drive of a mouse. It is such an important portion of our company that you may not imagine an existence without it. If we didn't have it, it would mean missing important calls, not having up-to-date contact with many customers, suppliers and prospects, and losing track of them. > > **Desventajas**: At the negotiation table, I would like Agile to report the number of days the agreement has lasted in that position. This information can be found in different places, but owning it on the Kanban board would be wonderful. I would like Agile CRM to also exhibit a figure of how existing marketing campaigns and automations relate to each other, in order to avoid nasty or repeated emails and other actions. It would be significantly more optimal if it were possible to access more information on the screen so you wouldn't have to dig so far outside the program and make decisions before executing your projects. > > Agile CRM is the most important program within our company. We use it for the purpose of preserving our customer and prospect databases, managing email rounds, tracking contracts, reporting and a bit of marketing automation. We will often bring people in for a short period of time to use the system, especially if they are in a project management position. The mobile app, which has just been released, is excellent and offers almost all the fundamental features of the web version. ----- ### "Agile CRM - Lots of features, mediocre execution" — 4.0/5 > **Michael** | *7 de febrero de 2024* | Servicios financieros | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Great features for the price. Nice User Interface. Intuitive. > > **Desventajas**: Email marketing bounces back and other email challenges never really got resolved. > > I really want to like it. Such a good price for great features and a good UI. But some glitches prevent me from using it any longer. ----- ### "Do not use Agile if you want a service that you can trust" — 1.0/5 > **Jasmine** | *7 de junio de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: when i first signed up for agile it was quite good. it had a few bugs that i overlooked and decided not to use like webhooks and scheduling. > > **Desventajas**: I used only the campaigns and tags. Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether. I was told this would be fixed time and time again for over 6 months and it got to the point where the guy on the chat told me to make an appointment call. I never received that call or any of the othersi tried to book in. They never sent me correspondence as they promised and if you try to call their customer care number it is cancelled. They did finally get my emails working and all of the email that had been in a cue for the past year got email that had thousands of dollars worth of updates that they werent entitled to in them. Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month. you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything into a word document so you dont lose your data. > > My overall experience with them was awful. They refused to give me any compensation for all the months of their product not working. trying to extract my data was a living nightmare and they wont give refunds even when their product fails. ----- ### "Good little CRM for a great price" — 4.0/5 > **Joshua** | *4 de abril de 2021* | Consultoría de gestión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't. > > **Desventajas**: It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen. > > Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship. ----- Página: 1 de 22\ Siguiente: [Página siguiente](https://www.capterra.es/software/135148/agile-crm?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/135148/agile-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados