Opiniones de ResMan

Basic Information

Comentarios: Is good overall. But really dislike certain ways for Move out reconciliation and Pre-closing ways.

Puntos a favor:

I love the texting option, the Bulk Sending messages and e-mails.

Puntos en contra:

It seems pretty easy but once you are doing pre-closing - or changing period "DATES" if not enter currently- makes it difficult without you knowing and you're trying to figure out reasons. Also, move out reconciliations when you print out a new one instead of searching through the dead files, it gives you the date as of the date you print it and it enters your name , even if its a Reconciliation from 2 years ago with another Manager. I really do not like this, it should have original Final Statement. Plus, let you reverse your mistakes so you can start over. Is like Resman makes you do what Resman thinks is best. So , it's a little annoying. ( I hope I made sense).

Resman Queen

Puntos a favor:

I love that Resman is user friendly. It has been a breeze to use the system after being o Realpage for 15+ years.

Puntos en contra:

I'd love to see more bulk functions that are able to be used.

Getting Better, but not there yet

Comentarios: Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true.
I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Puntos a favor:

It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Puntos en contra:

Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well. It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

Monterey at Beach - Review

Comentarios: I am in LOVE with ResMan. I would be devastated to move to another software. Even with the simple glitches its still a 10/10 for our property.

Puntos a favor:

I love how easy you can access everything you might use all in 1 place. It's easy for every level that you come in on and it's so versatile whether I am using it under COA or LLC

Puntos en contra:

There are only a few glitches with ResMan, but the good far outweighs the bad. 1) Applications process, some time it glitches in the last couple of steps and we end up having to move to a paper app. 2) I would love if there is a way to remove charges out of the original delinquency list of just delinquent rent.

Keep Resman Boardroom based and do not "bolt" new features on as this will diminish software.

Comentarios: [sensitive content hidden]
is the reason we stay with Resman. She has and continue to Manage us through any hurdles. The Software is the best option in the industry in my experience and I have used Real Page, Yardi, MRI, and other products and hands down Resman is the best experience.

Puntos a favor:

Boardroom based single landing page for functionality. Keep the system this way or it will become Yardi, Real Page, MRI, and they are terrible user experiences.

Puntos en contra:

Resman is growing fast and you need to make sure you hire and fire the correct people so that you Brand continues to strengthen.

Pros and Cons

Comentarios: I like the integration of Bluemoon and Apptex, but it is difficult to get assistance with Apptex. I also feel there could be better training with integrated partners. Ex. how to have bluemoon create a lease through Resman or how to see nsf notices through Resman.

Puntos a favor:

I love the text feature esp. bulk texts. It make it very simple for me to get a message out to my residents quickly.

Puntos en contra:

I feel like the notes for delinquency and prepaids are in a strange spot and could be better placed in the system.

Resman is like the "I can read" books

Comentarios: Overall, my managers are able to track everything they need daily utilizing the boardroom. No stone is left unturned and everyone knows where they stand and what is needed to meet their goals daily.

Puntos a favor:

I like that this software is so simple and easy to use even for the non-accounting type person. I believe it has made those persons even stronger in their financial analytics.

Puntos en contra:

I would like for all our outside applications to be integrated with Resman. It would be better for this to be a one stop shop without having to log into other apps. However, I do believe we will see this get better as the software evolves to allow the integration of the other useful applications we use.

Res-Man

Comentarios: we love the online features, as a business continuing to grow Resman feels like it has grown with us, there really is nothing lacking that I can think of

Puntos a favor:

the features are very easy to navigate and almost everything we can do as an admin, there are a few times we have to call just because it is something out of our ability but when we do call everyone is very helpful and knowledgeable. I believe that the customer service has grown alot in 3 years before it was hard to reach anyone but now it is very efficient.

Puntos en contra:

so far you all have kept the pace with other software, the ease of Resman is very nice to work with

I love Resman

Puntos a favor:

very user friendly, love the training links

Puntos en contra:

wish I would have known about this software years ago

Resman Feedback

Comentarios: Overall experience has been positive. We rarely have issues, it is easy to teach and learn. Just very happy with it

Puntos a favor:

Cloud based product that is extremely user friendly.

Puntos en contra:

Sometimes support is frustrating but not to the point of default

Remsan

Comentarios: I have been using Resman the past 2 1/2 years and love fit.

Puntos a favor:

I have been in the business since 2005 and by far Resman is the most user-friendly software I have ever used.

Puntos en contra:

In using resman the past few years I have not ran into any issues that I can think of at this monent

Great quality Program

Comentarios: Our overall experience has been wonderful. Coming from using other programs and comparing them to ResMan. We can honestly say that the simplicity of using this program has helped the smooth operation of our property.

Puntos a favor:

We love how easy and simple it is to use the program. You have quick links that allow you the fast way to give information or get any information that is needed. You don't waste a lot of time trying to find a resident or unit with you quick links. The delinquency tracking is amazing as well. We have had the best outcome with ensure that our residents are paying on time and getting information out to those who might have fallen behind.

Puntos en contra:

I feel that there is very little to not like about ResMan. We enjoy most of what the product gives.

Paula's review

Comentarios: Overall I have had a great experience. I think more training is needed to learn more about the things I don't use but are available.

Puntos a favor:

Easy to navigate and help desk are great. Boardroom is handy. Lots of reports

Puntos en contra:

I've been using Resman 4 years now. Not sure

LOVE IT!

Puntos a favor:

I like that it user friendly. Very easy to navigate

Puntos en contra:

There are no issued that i have when I use the system.

Amazing Program

Comentarios: ResMan is so far the best and easiest program I have used for my property! Easy to track payments residents information documents dates everything!

Puntos a favor:

ResMan is so easy to use! All of my residents information is in one spot! Payments information dates documents everything!

Puntos en contra:

So far I have no con's! I love it! I will have to try and think of some con's to put!

1ST time resman user

Puntos a favor:

User friendly and important information is easily accessible.

Puntos en contra:

I am sure I need to continue my training to become more familiar with the Resman feature, but at this time what i like least is exporting information to excel and creating letter and documents from this.

Resman Makes Work More Smooth

Puntos a favor:

I can come to one program and use it for every need I have.

Puntos en contra:

How slow it can run. I feel like it should be faster.

Fantastic

Puntos a favor:

Everything is so easy to use! I thoroughly enjoy it!

Puntos en contra:

Wish it integrated better with anyonehome

Property manager

Puntos a favor:

I love that it generate most reports and assist with close out.

Puntos en contra:

Sometimes the system glitch. When I pull a report sometimes I have a hard time because it runs slow at times.

Awesome Program To Use, Very Easy to Learn

Puntos a favor:

How organized it keeps things. It truly helps us out a lot.

Puntos en contra:

Their isn't anything i don't like. I really enjoy it.

ResMan is very useful in my industry

Puntos a favor:

helps keep me organized and helps me keep in better touch with customers

Puntos en contra:

goes off line every once in a while but never last more then 5 mins

Great Product, Easy to Use & Train Others

Comentarios: Fantastic! Would highly recommend to other industry professionals.

Puntos a favor:

Simplicity and functionality. I enjoy a system that is easy to navigate.

Puntos en contra:

Could use a better lead tracking system

Resman Review

Puntos a favor:

Resman makes my job a lot easier with the tracking of rent and other information needed.

Puntos en contra:

No comment to give, this software is great!

Navigating the Dashboard System

Comentarios: We are able to do online payments, customize property specific reports and monitor progress of recertifications with audit tools for efficiency.

Puntos a favor:

The Dashboard system helps you to navigate your residents accounts, properties and accounting portfolios in an easy to use your choice custom format for daily work use.

Puntos en contra:

There are many sections of the process to navigate through that takes time to coordinate step by step processing. The "help" system is convenient to use with this concern and the on-call support representatives are very helpful.

Good Experience

Comentarios: Great

Puntos a favor:

It is user friendly and easy to learn to use

Puntos en contra:

not being able to search key words in the search engine