Opiniones de Bizzabo

Sobre Bizzabo

Bizzabo es el software de gestión de eventos n.º 1. ¡La nube de eventos ofrece registro de eventos, aplicaciones de eventos, marketing de eventos y más!

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Puntos a favor:

The feature that I like about this tool is its network as an event platform so people can access it easily.

Puntos en contra:

This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update.

Valoraciones de Bizzabo

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,7
Funcionalidades
4,1
Relación calidad-precio
4,3

Probabilidad de recomendación

8,5/10

Bizzabo tiene una valoración global de 4,5 estrellas sobre 5 según las 94 opiniones de usuarios de Capterra.

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Filtrar opiniones (94)

Usuario verificado
Software Engineer en Argentina
Usuario de Linkedin verificado
Software informático, 1.001-5.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

De gran ayuda para la creacion de eventos

4,0 hace 2 años

Puntos a favor:

Es de gran ayuda al momento de gestionar un evento, sus herramientas permiten gestionar de manera eficiente eventos, desde asistentes, etapas, organizacion.

Puntos en contra:

En general veo una app muy eficiente que tiene todo para seguir creciendo

Molly
Molly
Director, Events en EE. UU.
Usuario de Linkedin verificado
Administración educativa, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Fantastic!

5,0 hace 5 años

Puntos a favor:

As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

Puntos en contra:

I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

Emily
Director of Global Events en EE. UU.
Edición, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Our worldwide event management system

5,0 hace 2 años

Puntos a favor:

Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world.

Puntos en contra:

Looking forward to platform updates in the areas of attendee networking + engagement.

Usuario verificado
Head of Event Experience en Filipinas
Usuario de Linkedin verificado
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Robust event platform, great customer experience.

5,0 el mes pasado Nuevo

Comentarios: We were using multiple platforms to run our events, leading to more time-consuming steps in transferring information between them and losing quality along the way. Bizzabo has pretty much everything in the same platform, making it a lot easier to run an event seemlessly. They also have a lot of integrations so we can still use platforms that we need to.

Puntos a favor:

They have considered nearly every aspect of event experience and included it into the platform design. It is extremely versatile to meet a variety of event needs and their highly attentive customer success team is quick to build a custom workaround if needed. Easy to use whether you know code or not. Their knowledge library is robust and has answers for majority of inquiries that pop up when exploring the platform.

Puntos en contra:

It can take a while to learn all the capabilities of the platform, but their support team and library is quite helpful here. I do wish their support chat was faster and a bit more knowledgable about the platform.

james
Founder en España
Ha utilizado el software durante: No especificado
Fuente de la reseña

We want this to be all it claims to be

3,0 hace 7 años

Comentarios: So far a unique platform. We wanted to integrate our CRM, Marketing emails, websites, ticketing and get a event app. Bizzabo ticked all of the boxes in theory. However having used some of the features such as CRM and Marketing, think its more appropriate that they do not use the term " CRM " as its a contact database only. There are no CRM functions.
The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing. Any event organiser requires this - it is a core need and makes you wonder if they really understand their customers market.
If you need a website and ticketing and a App, they seem good at this. They are also good at developing new elements for you on the spot - which is incredibly helpful but also makes you feel like the offering isnt quite finished and their clients are a testing bed to identify and create features that should have been there in the first place. We would like to see this work and support innovation. None the less without facilitating the core needs of a organiser from a marketing and CRM side, the price tag is unjustifiable and the advertising misleading until those features are fully implemented.

Usuario verificado
Senior Events Producer en EE. UU.
Usuario de Linkedin verificado
Deportes, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

An always growing product that's a game changer for virtual and hybrid events

5,0 hace 3 meses

Comentarios: Bizzabo has helped us elevate our virtual events big-time and gives us the opportunity to really analyze each specific registrant/attendee.

Puntos a favor:

I love the flexibility of the software. For one event, we can use our own website and embed the necessary components, but for other events, we can use Bizzabo's tools to completely create the event within Bizzabo. We've been able to integrate with Marketo to keep our customer communications consistent with other campaigns. So the flexibility has been the biggest win.

Puntos en contra:

It can be tricky for attendees to understand where to go to watch sessions.

Kristen
Chief Event Officer en EE. UU.
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Best Event Management Software on the Market

5,0 hace 3 años

Comentarios: Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great.

Puntos a favor:

Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.

Puntos en contra:

The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.

Mike
Senior Producer en EE. UU.
Organización de eventos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Eventage's use of Bizzabo

4,0 hace 4 semanas Nuevo

Comentarios: We used Bizzabo to handle virtual conferences. Bizzabo was used as a virtual platform for attendee to view presentation sessions and to connect with other's in their industry from a distance. Bizzabo also provided a registration system for us to collect attendee's information, log into the platform and for the attendees to provide payment.

Puntos a favor:

Our attendees had minimal to no issues logging into the Bizzabo Platform which was different from other virtual platforms we have used in the past. The interface is user friendly and allows for a custom look with our client's brand. The live streaming is reliable and we encountered no issues with connections to the platform.

Puntos en contra:

The email campaign service has too strict of security. We found that emails sent to confirmed good email address would not go out. We also encountered software bug issues during our virtual events. They were eventually resolved, but not until after our event.

Amanda
Asstant Director of Marketing and Communications en EE. UU.
Educación superior, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great event platform

5,0 hace 2 meses

Puntos a favor:

The ease of use. The event reporting is great. Love the ability to customize the look and feel of your event. The ability to host a variety of different types of events is nice too.

Puntos en contra:

There are different tiers of registration types and it can be tricky to determine how you are using your registrations

Katy
Director of Operations en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Bizzabo is a great event platform that is easy to use

5,0 hace 3 meses

Comentarios: Our model is to hold in person educational events, and when they all got canceled in 2020 we needed a backup. Bizzabo was easy to learn, easy to use, and helped us get back to educating folks like we want to.

Puntos a favor:

What I like most is how easy the software is to use, it is intuitive and our attendees enjoy the platform

Puntos en contra:

Setting up virtual exhibit booths with workarounds, we wish there were a more straightforward option.

Kamran
Kamran
Regional Director en Azerbaiyán
Usuario de Linkedin verificado
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Bizzabo for event management

4,0 hace 3 años

Comentarios: As event organizer company Bizzabo solved some of our problems easily and time efficiently. But some additional features would be nice like professional reporting so on.

Puntos a favor:

It helps to build customized event webpages easily and it is easy to set up. It offers better-structured registration and ticketing system. Email campaigns and email marketing helps for branding.

Puntos en contra:

Customer service is not fast enough. I am satisfied now with other service qualities.

Chris
Corporate Events Manager - Technical en RU
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great website builder, but some issues

4,0 hace 2 meses Nuevo

Comentarios: In a word, mixed. We have been with Bizzabo for several years, and have experienced a variety of issues, however the majority of these have now been resolved, but we have still seen some pop up. Customer Support are always quick to respond and help where thy can.

Puntos a favor:

Website builder, drag and drop functionality is easy to use. Can be extended with CSS and JavaScript to create great looking and very functional events, but with some limitations

Puntos en contra:

Innovation is a bit behind the curve, and there are some technical difficulties occasionally which have impacted our events, as well as reporting not being quite as effective as I would like

Dora
Events and Experiences Specialist en Argentina
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Solid virtual event product

4,0 hace 12 meses

Comentarios: Overall it's a solid product that is comparable with other high-end virtual event software.

Puntos a favor:

Easy to build a nice-looking website with multiple pages & registration even if you don't have coding/HTML experience. Customer support via email was quite responsive and generally helpful. My organization is required to use Zoom for virtual meetings and Bizzabo allowed a seamless one-click experience into our Zoom sessions from the website agenda, which provided us with much easier to use attendance data than in Zoom. The software is comprehensive and honestly provides pretty much everything you'll need for virtual, hybrid, and in-person events. The customer help site (Bizzaknowledge) had a cool upvote feature for users to support each other in getting new feature requests noticed.

Puntos en contra:

Customer support was always great but it'd be nice to have a chat feature on the Bizzabo site, or even easy to use documentation on their customer help site. Our attendees in China were unable to register for our event, so it would be nice for this to be available there as well. Would sometimes experience small, random glitches; for example, with the native comms/campaign manager, where our branded colors would sometimes just not work in some emails - ultimately with no solution from customer service.

Usuario verificado
Director of Events en EE. UU.
Usuario de Linkedin verificado
Producción audiovisual, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The most intuitive and user friendly event platform

5,0 hace 4 meses

Comentarios: Bizzabo has been an amazing partner these last couple years. The platform sells itself, but the accounts team is a pleasure to work with. They are attentive and collaborative; and always seek to help our needs.

Puntos a favor:

The intuitive platform features make creating event registration sites and websites quick and seamless.

Puntos en contra:

My team hosts a lot of award events where guests purchase tables. If there was a more seamless registration feature to facilitate table planning that would be extremely helpful.

Tim
CEO en RU
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Great all in one ticketing, website and events app software

5,0 hace 3 años

Comentarios: Solid experience, it helped us smash year 1!

Puntos a favor:

Bizzabo basically covers everything you need for your event. We used it in Year 1, and it was a life saver. It was recommended to us by our partners in the US, and we loved it all round.

Puntos en contra:

There's a lack of flexibility around speakers pages, where we wanted to add links to Youtube, inbed videos etc and we couldn't (due to the agenda pulling in speaker info). Id like to see a way around that. Also, there were a few sever issues, apart from that all good!

Sarah
Sarah
Social Good Summit Geneva Manager en Suiza
Usuario de Linkedin verificado
Asuntos internacionales
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Bizzabo provides a fantastic experience both to market your event and to facilitate networking

5,0 hace 5 años

Puntos a favor:

The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing). The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution. Finally customer support was excellent.

Puntos en contra:

We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team. We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.

Sabia
Conference co-ordinator en RU
Edición, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A fantastic event platform that gives you more than just an event booking site. Love it!

5,0 hace 5 años

Comentarios: Event registration system with website, app and many more features included.

Puntos a favor:

The fact that we can build our own dedicated event website, with fantastic features such as the Community, sponsors page, etc. The app is also really cool, plus built in check-in facility. It is mostly very easy to use and has been a great asset for our conference this year, meaning we can get rid of paper brochures, attendee lists, etc.

Puntos en contra:

I still struggle a bit with the reporting and the allocation of tickets / registrations. The number of registrations doesn't always reflect the actual number of people going, as it seems to include cancelled/refunded tickets. Also, it would be great to have a test site, as we can only make test bookings when the site is live, which means when we report on bookings, we always need to be aware that some are dummy ones. In Regonline you could do a test booking without it showing on your figures.

Usuario verificado
Communications Director en Sudáfrica
Usuario de Linkedin verificado
Agricultura, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great event platform

5,0 hace 4 años

Comentarios: Huge time saver and therefore a money saver - the tedious tasks that one would have to deal with on other website platforms are no longer a problem and one can really focus on generating revenue.

Puntos a favor:

The back end is extremely easy to use and well automated. It has saved me so much time to focus on other marketing tasks. The front end has some great design options that are perfect for our events. The support team is always very helpful.

Puntos en contra:

There are some limitations due to us being a South African run company like only having one currency per site available however they have been very helpful in making this work for us and coming up with solutions that work. Any limitations that we have had were addressed and are no longer a problem.

Ashley
Senior Manager, Strategic Events & Field Marketing en EE. UU.
Software informático, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

New kid on the block

4,0 hace 6 meses

Puntos a favor:

I think the UI is beautiful and its relatively easy to teach yourself how to use the tool. I do wish that they had a training course that we could enroll in with a live teacher or a series of recorded sessions to watch and learn how to use the tool.

Puntos en contra:

There are weird things that the tool doesn't do like add on passes that I think is a huge miss. Most conferences have these sorts of ticket options and bizzabo has terrible workarounds.

Maddalena
Events Coordinator en RU
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Our experience with Bizzabo

4,0 hace 4 años

Comentarios: Our experience with Bizzabo was great. Liat gave me constant support and was very patient in walking me through every feature. We really liked the new calendar that unfortunately was released only a week prior to our event. I had never created a website before and I found this fairly easy to manage. All the figures on the tickets were helpful to break down the ticket revenue for our personal budget.

Puntos a favor:

The software was quite straight forward even for beginners, and if something was unclear Bizzabo support would always find a way to explain or solve problems. It matched all our needs in terms of keeping track of tickets, changing them, adding some parts of the website at a very late stage, sending push notifications through the app etc.

Puntos en contra:

I felt like you couldn't play too much in terms of the size of the new tabs, inserting more pictures..making it more fun rather than quite fixed

Ofir
Ofir
Founder en Gibraltar
Usuario de Linkedin verificado
Internet, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best of breed event management system

5,0 hace 4 años

Comentarios: I have organized probably over 10 conferences with Bizzabo, it was great when I started with it, and ever improving since.

Puntos a favor:

The UI is very intuitive, very fast and responsive. It allows managing multiple aspects of your event, including ticketing, website (i.e. speakers, sponsors, agenda) - adding a speaker is a snap since it takes most data from the speaker's LinkedIn profile. You can either use your own website, or integrate widgets in your own site (which I do). Everything is also reflected in an app which your attendees can use. Also attendees can network before and after the event using the app or the web interface.

Puntos en contra:

I would like it also to have some sort of a 1x1 meetings scheduling system, hopefully that feature is in the pipeline since they already have all attendees data.

Esther
Senior Manager en Hong Kong
Prensa, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great support from Bizzabo customer success manager

5,0 hace 9 meses

Comentarios: We received great support from [SENSITIVE CONTENT]. He gave good suggestions and tips on how to utilize the platform. This actually shows Bizzabo not only focus on how much we are going to spend with them but added a human touch that they care if our event success or not.

Puntos a favor:

They provide 1 stop solution for events from in-person to hybrid.

Puntos en contra:

Their speaker portal can be complicated for those who are not familiar with tech.

Dan
Marketing en EE. UU.
Biotecnología, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Bizzabo Review

5,0 el año pasado

Comentarios: Our experience with Bizzabo has been great. We've really appreciated the Bizzabo Team proactively reaching out to us to see how everything is going and the onboarding process really helped with getting familiar with the platform.

Puntos a favor:

I enjoyed the ease of use and that the platform was drag and drop for easy event creation. In our company, the virtual tool was used primarily.

Puntos en contra:

Some of the analytics required reports to be run from Bizzabo support. The capacity limits on the interact option but realize that has since been updated and limits removed.

Zoya
Senior Manager, Communication and Fundraising en Australia
Gestión de organizaciones sin ánimo de lucro, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Really positive.

5,0 hace 6 años

Puntos a favor:

YWCA Canberra started using Bizzabo in 2016, after two years of trying to coordinate our She Leads Conference using our own website. Not only was Bizzabo willing to accommodate our needs as a charity organisation, but the streamlined event management system made everything so much easier, from creating a beautiful website for the event to registration, tracking revenue, and coordinating dietary and attendee details. Since using Bizzabo, the Conference has seen an increase in overall ticket sales, and has been able to increase its reputation as a premier women's leadership event in the ACT!

Puntos en contra:

Nothing in particular - the tax invoicing, with it being a US platform can be tricky for us in Australia, but we've managed to work around this.

Talloulah
Talloulah
Events Executive en RU
Usuario de Linkedin verificado
Edición, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Bizzabo is THE ONE!

5,0 hace 4 años

Comentarios: Before we used our own main website, which was really hard on time management as every change we had to do was through our development team (even when it came to changing a full stop). Now we have full control over the website, design, registration etc.. The support team are fantastic when you have any problem big or small. Really useful when you are on a deadline.

Puntos a favor:

How user friendly it is, everything is simple yet complex enough to do all the functions you need it to.

Puntos en contra:

If you are not experienced in CSS there are only a few templates to choose from.