Opiniones de NetSuite

Grandes posibilidades de personalización!

Comentarios: A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.

Puntos a favor:

Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.

Puntos en contra:

Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.

Gestión de recursos empresariales con en la nube

Comentarios: NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia y la gestión empresarial. Pero también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y su complejidad de aprendizaje.

Puntos a favor:

Es una solución integral que puede ayudar a las empresas a consolidar sus sistemas y mejorar la eficiencia en la gestión empresarial, ofreciendo una amplia variedad de características, incluyendo la gestión de pedidos, la gestión de inventario, la contabilidad y la gestión financiera. Además, la plataforma está basada en la nube, lo que permite el acceso desde cualquier lugar con una conexión a internet y la reducción de los costos de infraestructura

Puntos en contra:

El costo de NetSuite puede ser elevado para algunas empresas, especialmente las pequeñas y medianas, su implementación puede compleja para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión empresarial. Su personalización de la plataforma puede requerir habilidades técnicas especializadas.

Alternativas consideradas previamente: SAP Business ByDesign, Sage Intacct, Odoo, Dynamics 365 y Acumatica Cloud ERP

Muchas caracteristicas pero muy lento

Comentarios: Un ERP Muy completo y con una infinidad de módulos para operar en una empresa en todos sus departamentos, ofrece soluciones muy profesionales

Puntos a favor:

Ofrece una amplia gama de funciones: Netsuite incluye gestión contable que use mucho en una empresa hace unos años, nóminas, gestión de proveedores, gestión de bodegas, gestión de inventario, gestión de ventas, soporte al cliente y muchas otras características más quen realidad casi no ocupe

Puntos en contra:

La verdad es que es un ERP excelente, pero como operábamos NetSuite en Chile, este no iba muy rápido, a ratos se caía y nos generaba uno que otro dolor de cabeza. Pero en general es muy buen ERP

Es esencial

Puntos a favor:

Permite agregar de manera ajil y rapida las funciones que se requieran para el tipo de negocio en que se vaya a emplear.

Puntos en contra:

tiende a relentizar el equipo de computo donde se trabaje esta herramienta si no se cumplen con los requisitos minimos.

NetSuite Es lo que buscaba

Puntos a favor:

Es una herramienta demaciado util, intuitiva y completa.

Puntos en contra:

su valor es algo elevado a comparacion de otras herramientas, pero vale la pena por la cantidad de herramientas y buen diseño que tiene.

Netsuite, agil y efectivo.

Comentarios: La mejor plataforma de gestion de recursos empresariales hasta el momento.

Puntos a favor:

La facilidad de implementacion es increiblemente intuitiva.

Puntos en contra:

Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.

Un muy buen ERP para grandes Industrias y clientes

Comentarios: Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players

Puntos a favor:

Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.

Puntos en contra:

Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas

El mejor ERP en nube

Puntos a favor:

Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.

Puntos en contra:

La implementación es complicada, pero una vez instalado es de gran utilidad

Estrategia d mano

Puntos a favor:

Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio

Puntos en contra:

No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software

NetSuite is a Great Option

Comentarios: Our account rep, account manager, and implementation lead are all really pleasant to work with and communicate well. The product is working well so far, and we're looking forward to our Phase 2.

Puntos a favor:

So customizable that you can configure it to do just about anything. A unique product that can really be for anyone. Once live, it's fairly intuitive.

Puntos en contra:

While the customization is amazing, you can get lost if you don't pay attention to the details or aren't working with someone who knows the technical nuances well when you set it up. Our implementor ([sensitive content hidden] ) helped us with this.

Cable East NetSuite Review

Comentarios: We have had a great experience with NetSuite. Initially, the learning curve was steep, but as we familiarized ourselves with the system and spent time with the LCS pass and the support team learning the intricacies of the platform, we are able to self-direct most new initiatives on the platform and have better visibility into our project profitability and company performance than we have ever had before.

Puntos a favor:

NetSuite allowed our business to reevaluate process and streamline existing ones, while serving as a single location to house our financial, banking, and CRM data.

Puntos en contra:

Our implementation process was messy, but we got on the right track early and have worked with our ACS optimize team to make the product the best it can be.

Alternativas consideradas previamente: Acumatica Cloud ERP

Razones para elegir NetSuite: We did not have the requisite visibility into our project accounting, and the reporting was not optimal for our needs.

Software anterior: Sage Accounting

Razones para cambiar a NetSuite: The Oracle brand and its associated size and status. We also liked our demo more than the competition.

The most difficult project of my Professional life

Comentarios: It has been more difficult than I ever could have imagined. You fix one thing and it breaks another. In the end we wonder if the consolidation of systems was worth it. Right now my answer is it was not. There is so much I would change if I was in charge at NetSuite. There really is potential for it to be good, but they would rather charge you a ton of money for some feature that is difficult to understand, and ignore your problems. The difference between the basic tier and the premium tier is 200,000 transaction lines to 2 million. So the value of 200,001 lines is the same as 2 million. That's ridiculous. They should have more tiers.

Puntos a favor:

We like that we are using only one system for our accounting, fixed assets, sales, purchasing, inventory management, reporting. There are some things that are easier than they were before for us.

Puntos en contra:

This will be a long list. It's very frustrating to switch to an expensive system that cannot do what we thought it would be able to do, and has unexpected challenges that we just have to live with. - Parts bin verification button, box down arrow check-mark icon thingy. It's too small to see, and too many clicks. - Not able to batch print more than 100 invoices at a time. NetSuite does not care about this but its a huge deal when we have over 2000 invoices to download at once. We can easily miss 100. - Invoices disconnect from sales orders if they are changed, leaving the sales order open again. Which leads to double billing because we are checking our open orders, trying to close them all.  - Internal invoices create a receivable. It would be so much easier if they just didn't at all.  - Credit memos are an afterthought. It's like we're the first company you've dealt with that does them.  - No negative quantities are allowed on sales orders so adding inventory back into stock requires a credit memo. - The entire parts ordering process is so difficult for our parts people. You can't easily see how many you've sold in the past, you can't see how many your location already has on order, without flipping through screens. It's a cumbersome, slow , confusing process. The amount on order shows the amount for the entire company so it's totally useless. Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And since our developers cant fix it, and were on the basic service level tier, were basically told too bad, by an automated email from Oracle. It's so frustrating. - We can't add more invoice info to customer statements. Info like unit numbers. The statement function in the system is essentially useless to us. - Grey font on a white background in a small size that you cannot change. It's like Oracle said "let's make this as hard as possible for people with bad eyesight". - Some lists that have lots of items we can select ALL, but others, you can only select one range at a time either 1 to 25 or 1 to 100. No rhyme or reason to it. - The entire Item Receipt and Item Fulfillment process makes everything slow, and creates 3x more transaction lines. They are redundant. If we had known that every transaction line would appear on three different transactions every time, we would have known we were on the premium tier which would have cost more money and we wouldn't have chosen NetSuite. The basic level includes 200,000 transaction lines. So now we are over that number. This was dishonest from the sales process from the start. Now we are forced to pay an exorbitant amount to move up to the next tier. They held our system hostage for ransom. - They don't give your developers free accounts! For us that meant we didn't have enough accounts for all our employees. There's lots more but I think you get the point.

Netsuite for Ecommerce

Comentarios: Would highly recommend, is a learning curve like any new system. definitely worth while moving too if your looking for progressive expansion

Puntos a favor:

Full customization to handle drop ship and on hand stock, Security systems in place. workflows to enable automation to be setup. integrations with other platforms such as Yooz

Puntos en contra:

scripting knowledge is required one you get past basic customization, which if your unsure can be costly.

Alternativas consideradas previamente: Zendesk Suite

Razones para elegir NetSuite: Growth of the business and to allow for an all in one with website control package.

Software anterior: Sage 100

Razones para cambiar a NetSuite: Customization and all in one package with an abundance of support options, which would facilitate cost saving and growth with the business.

Save time and know more about your business with Netsuite

Comentarios: I am a very big fan of NetSuite and I am excited about learning how much more NetSuite can do for our business that we haven't touched on yet. It has given us more visibility into our financials and shortened our closing time each period.

Puntos a favor:

We like the ability to easily run financials on a project level basis and the automated features that shorten our close cycle.

Puntos en contra:

The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live mid-year.

Alternativas consideradas previamente: Sage Intacct

Razones para elegir NetSuite: Needed to combine subsidiaries and have view into project level financials

Software anterior: QuickBooks Enterprise

Razones para cambiar a NetSuite: Better interface and seemed to better fit our needs

Corporate Controller

Comentarios: I love working with NS, I think it's very user friendly, reporting is super flex and the ability to see consolidated reports at all times is incredible. The only things I think require improvement are the fixed assets repots and the billing schedules.

Puntos a favor:

1. The option to see the reports on a consolidated level 2. Reporting and the option to customize report is amazing 3. Search line 4. The ability to edit transitions 5. Advanced IC JEs

Puntos en contra:

1. Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for non annual billing schedules etc. 2. No as of date vanilla report to track Inventory in transit and accrued expense related to inventory received where an invoice was not received. 3. Fixed assets module reporting- for example if an asset was sold the accumulated depreciation would show on the same column as the depreciation for the period.

Review on NS from an admin perspective

Comentarios: Overall experience from 4 + years using NS compared to other experience of ERP systems is positive

Puntos a favor:

Customable reporting, easy configurable custom fields and modifying forms for different records

Puntos en contra:

From an admin perspective, customizing WF is not user friendly and is limited. Which forces us in some cases to use suite scripts to overcome issues. Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this requires using a certified 3rd part vendor which is both time consuming and costly.

Suite Journey

Comentarios: Netsuite is a journey; you are learning all the time as the system is getting smarter every day. Along that journey, we have had many great Nestuite resources, and people have helped us along the way. We have been able to leverage the power of the suite and improve our business.

Puntos a favor:

The flexibility of the system and the continuous improvements and new features.

Puntos en contra:

I wish some of the modules were part of the core offering.

Detailed Inventory System

Comentarios: Netsuite is able to give me all the inventory information needed to improve my business.

Puntos a favor:

Their is a vast array of features and functions. Details of information for inventory and purchasing.

Puntos en contra:

It was difficult integrating my inventory from previous systems into NetSuite.

Powerful CRM and ERP software

Comentarios: Overall, it has taken me some time to get up to speed with NetSuite, but it is a very powerful platform that can accomplish pretty much everything I need it to.

Puntos a favor:

Extremely powerful platform, with almost every feature you could need from a CRM/ERP platform.

Puntos en contra:

Steep learning curve, and the user interface is not the nicest or most intuitive.

Don't Use NetSuite

Comentarios: Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.

Puntos a favor:

They sold it really well and their sales team was very enthusiastic and engaging.

Puntos en contra:

It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!

Alternativas consideradas previamente: SAP S/4HANA Cloud

Razones para cambiar a NetSuite: We also looked into Connected, Aboard, SAP, and a custom solution. We chose NetSuite because we didn't want to be locked into a custom solution that we wouldn't be able to service without the creator and the NetSuite sales team did a really solid job convincing us that they were appropriate for a small-medium sized business that needed inventory management. Spoiler alert, they aren't.

Overall a great accounting software for medium-sized businesses

Comentarios: Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.

Puntos a favor:

The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.

Puntos en contra:

Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.

Alternativas consideradas previamente: Sage Intacct

Razones para elegir NetSuite: We used to keep our accounting in four different software, with subsidiary eliminations being done totally manually. It wasn't scalable anymore and we needed a tool that would allow for more automation and less data entry as well as easier reconciliations between subsidiaries and currencies.

Software anterior: Sage 50cloud Accounting, QuickBooks Enterprise, QuickBooks Online y Microsoft Excel

Effective Cloud-Hosted ERP

Comentarios: As part of our investment/integration approach, we have moved several businesses from QuickBooks to NetSuite. This is equivalent of going from mom-and-pop to professional-level accounting/reporting. We're very happy to have made the switch, and we expect to bring other of our businesses abroad the platform as a means of standardizing our accounting practices groupwide.

Puntos a favor:

Relative to other softwares, NetSuite is easy to implement and learn for non-technical users. Our businesses use NetSuite for a variety of accounting and finance tasks, and across-the-board our staffs have been able to pick up the tools and, in some cases, master them quickly with even just a little user acceptance testing.

Puntos en contra:

NetSuite needs a UI upgrade -- it was clearly developed in the late 90s/early 2000s. UI tech has advanced considerably, and some implementation of modern techniques would help improve the product. Our main complaint w/r/t NetSuite is the lack of very good implementation and development support. Lastly, there are some surprising gaps in the software; for example, there is no native functionality for approving changes to vendor bank details, an area of high fraud risk. We have developed our own solution, but we would have expected some native functionlaity for that, given the risk.

Alternativas consideradas previamente: Sage Intacct

Razones para elegir NetSuite: We are a public holding company, so QuickBooks was not going to cut it long-term for the level of professional process and audit controls we needed.

Software anterior: QuickBooks Enterprise y QuickBooks Online

Razones para cambiar a NetSuite: We looked to peer advice and it pointed us to NetSuite.

Start-up to growth business

Comentarios: TIme now saved in running reports to make better and improved decisions. With our previous system we had reached the limit of its capabilites but with NetSuite we know there is plenty more features and functions that we are not currently utilising, for us to take advantage of as our business continues to grow.

Puntos a favor:

THe amount of time I now save executing reports. My previous system I used to spend 80% of my time creating data sets and only 20% utilising, now this is the other way around.

Puntos en contra:

We are a small business and it took a lot of our resource to implement. The partner we were paired with to do the initial implementation had little to no experience working with a business similar to ours which was challenging at times. We ended up hiring in a specialist project manager with NetSuite experience to support our integration which I would recommend.

Balanced ERP solution

Comentarios: We've been able to accelerate our key business functions including Finance (accounting close is much faster), Operations (inventory is much more accurate), and Sales (customer orders and invoices are automated through EDI).

Puntos a favor:

- Ability to scale all of our major business functions, particularly Operations and Finance- Integrations with our subledgers (e.g. Coupa)- Automation opportunities such as EDI and workflows

Puntos en contra:

- Warehouse Management (WMS) leaves a lot to be desired- Customization can be expensive, but thankfully we have not needed much

Alternativas consideradas previamente: SAP S/4HANA Cloud, Sage Accounting y Workday Financial Management

Razones para elegir NetSuite: Inability to scale the legacy platform

Software anterior: Dynamics 365

Razones para cambiar a NetSuite: NetSuite was the most balanced platform between "new and innovative" while still having the robust features of a proven ERP in the marketplace. Some of its competitors had a more modern UX but didn't have the full stack Finance + Operations capabilities.

Great System that helps with professional and business growth.

Comentarios: Overall it is a great system and can be configured to our business needs. We do have a consultant who we work with weekly to help us with this things because it is not easy to create a lot of these customizations on our own. I would love the ability to create reports and saved searches without a consultants help.

Puntos a favor:

I like that Netsuite has so many fuctions to customzie to your business needs. I like that Netsutie integrates with many outside apps or tools for better interface. It provides room for various stages of growth for a company. I like that Netsuite also provies opportunities for professional growth and networking.

Puntos en contra:

Implemenation was not the best. We needed more expertise on the products that made sense to our business. We are finding that our billing module is not the right fit and will have to implement a new billing module which will cost of more time and delay our growth we could have had from the beginning. Some of the functionalities that should be basic are still needed to be customized such as reports for AR, unbilled and deferred revenue.

Alternativas consideradas previamente: Sage Intacct

Razones para elegir NetSuite: No inventory function and better billing options.

Software anterior: QuickBooks Online

Razones para cambiar a NetSuite: Our parent company required the software to be registered for regulatory reasons with their country.