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Sobre Arena QMS
El QMS centrado en el producto de Arena conecta los procesos de calidad y productos para simplificar el cumplimiento normativo y acelerar el lanzamiento de productos.
User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support.
Work order and material sync up with other platforms is a problem and hassle to deal with.
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Helpful product for scaling up operations.
Puntos a favor:
It has been very reliable in terms of service providing and quality management. The features of Arena QMS stand out in performance compared to rest of the products.
Puntos en contra:
They are a bit on costlier side and have to show empathy during customer support.
Feedback with my experience with use Arena QMS
Comentarios: Overall I like to use Arena QMS system for documentation process.
Puntos a favor:
Easy to use and easy to learn, powerful fast Search.
Puntos en contra:
Search could be more easier and better filtering.
Respuesta de Arena, a PTC Business
el año pasado
Hi Lao, Thanks for leaving us a review! We're glad to hear Arena QMS has been easy to use! We hear your feedback about the search function and appreciate your input. We'll share for consideration for future improvement.
QMS is lacking
Puntos a favor:
At least it is not a paper based system.
Puntos en contra:
It is not user friendly at all. Searches are confusing, and notifications are confusing. Circulating documents through Arena is a hassle.
Arena Review
Comentarios: I can learn from a variety of topics of interest in the industry
Puntos a favor:
The score system that will rate you with the other users of the platform.
Puntos en contra:
There are a lot of links to follow and some are repetitive.
Respuesta de Arena, a PTC Business
hace 2 semanas
Thank you for taking the time to leave us a review, Luis Armando! we're happy to hear Arena has been helpful for training and learning more about your industry
Ease of Use for Users
Comentarios: Big improvement from our previous QMS system, smooth implementation from user perspective. Look forward to learning more about Arena.
Puntos a favor:
It's breadth of capabilities, customizing of Dashboard, ability to save search filters.
Puntos en contra:
Not auto-populating in Dashboard fields. I.E. if you click into "Training", only recently visited Trainings appear, not necessarily all that are outstanding for the user.
Respuesta de Arena, a PTC Business
el año pasado
Hi Courtney, thank you for taking the time to leave us a review! We're glad that you've found Arena QMS to be an improvement from your previous QMS system.
Arena QMS Review
Comentarios: I like it a lot! I haven't had much experience with other QMS systems but Arena was mostly intuitive and I've helped improve our company's utilization of the various features.
Puntos a favor:
I like the ease of adding items to/from DCOs, implementing changes, document storage, and item creation.
Puntos en contra:
Adding items to BOMs should be the same mechanism as adding to DCOs (can input multiple search queries then add all to BOM) some functions are harder to find intuitively (import/export functions or certain comparisons) so more free resources for workers on more advanced Arena activities would be great.
Respuesta de Arena, a PTC Business
el año pasado
Hi Maya, thank you for letting us know more about your experience with Arena QMS! We're glad it's been intuitive so far and hope you continue to realize the benefits of using our solution.
GOOD QMS with some issues to QAD
Puntos a favor:
All documentation in one platform, Sorting and searching made easy
Puntos en contra:
Work order and material sync up with other platforms is a problem and hassle to deal with
Respuesta de Arena, a PTC Business
el año pasado
Hi Saikiran, Thank you for taking the time to review Arena QMS. Your feedback about the work order and material sync up is helpful, and we'll share this with the team. We're glad to hear that you've benefitted from the platform!
Arena QMS eval
Puntos a favor:
It is easy to implement and is very powerful.
Puntos en contra:
The way licensing is setup. I would love it a lot more if it was priced per logged in user and not named user.
Alternativas consideradas previamente: Agile CRM
Razones para cambiar a Arena QMS: Arena was more updated and cloudbassed.
Respuesta de Arena, a PTC Business
hace 5 meses
Thank you for leaving us a review, Chris. We're happy to hear you find Arena QMS easy to implement and appreciate your feedback regarding licensing.
Great one stop solution
Puntos a favor:
Easy to use, great system for document lifecycle and document management.
Puntos en contra:
Some documents tend to become buggy like formatting gets bad.
Respuesta de Arena, a PTC Business
el año pasado
Hi Harsh, thank you for leaving us a review. We're happy to hear it's been easy to use and helpful for your document management.
Easy to Setup and Use
Puntos a favor:
Easy to configure and usability has significantly improved over the years as well as improved validation. Also easy to link items for complete traceability
Puntos en contra:
Some more flexibility for configuring the Quality world and updates.
Respuesta de Arena, a PTC Business
el año pasado
Thank you for taking the time to review Arena QMS! We're glad it's been easy to set up and use. We appreciate your feedback regarding flexibility in the Quality world and will pass this to our team.
Efficient System
Comentarios: I've enjoyed using the system for our needs.
Puntos a favor:
I appreciate the wide array of accessibility features for quality management.
Puntos en contra:
I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.
Respuesta de Arena, a PTC Business
el año pasado
Hi Paul, Thank you for reviewing Arena QMS. We're glad it's been an efficient system to use for your organization and appreciate your feedback on our search feature.
A Game-Changing Solution
Comentarios: This is a huge tool to use for the product and regulatory requirements compliance and especially to prove this compliance to the authorities.
Puntos a favor:
The configuration possibilities that allows to complies with a Quality Management System.The compliance to the FDA requirements for records management, electronic signatures etc...
Puntos en contra:
To improve the follow up of the actions, it should be useful to follow tasks individually in quality processes. e.g. Corrective and Preventives Actions
Respuesta de Arena, a PTC Business
hace 2 años
Hi Julien, Thanks for taking the time to leave us a review! We appreciate hearing your experience with our solution and are glad it's been helpful for your company.
From a User's Point of View
Puntos a favor:
The interface is easy to navigate, and the servers seem to run well
Puntos en contra:
No complaints, Arena QMS is well pretty well put together
Respuesta de Arena, a PTC Business
el año pasado
Hi Jery, Thank you for reviewing Arena QMS! We're happy to hear it's been easy to navigate and that you've overall had a positive experience with our solution.
Less clicks
Puntos a favor:
Less clicks to get to what you need to perform on my everyday duties. The tabs and options are easy to use and understandable.
Puntos en contra:
Opening redlines and blacklines of a document can be tricky when reviewing.
Respuesta de Arena, a PTC Business
hace 2 años
Hi Maria, Thank you for reviewing Arena QMS. We're happy to hear you've had an overall positive experience with our solution and appreciate your feedback about opening redlines and blacklines.
Helpful QMS
Comentarios: My over all experience has been good. I shall recommend.
Puntos a favor:
User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support
Puntos en contra:
Users may find that the level of customization available in Arena QMS is insufficient for their specific organizational needs and workflows.
Respuesta de Arena, a PTC Business
hace 2 años
Thank you for reviewing Arena QMS! We're happy to hear your overall experience with our solution has been positive.
Very user friendly system
Comentarios: I like it so much
Puntos a favor:
Easy to navigate on different features and tools
Puntos en contra:
I would like it to have more training capabilities
Respuesta de Arena, a PTC Business
el año pasado
Thank you for taking the time to leave us a review! We're glad you've enjoyed using Arena QMS and find it easy to to use.
love it
Puntos a favor:
Arena is very easy to use and very user friendly.
Puntos en contra:
The design seems very simple and basic, but it's not necessarily a bad thing.
Respuesta de Arena, a PTC Business
hace 2 años
Hi Karter, Thank you for leaving us a review! We're happy to hear Arena QMS has been easy to use and user friendly.
Test documentation Review for Medical Devices
Comentarios: Overall Arena is a great tool that eliminates paper and performs the transactions electronically and saves a lot of time for all the employees.
Puntos a favor:
Creation of items, uploading and routing for reviews are at high ease.
Puntos en contra:
the searching query can be better because currently, we can only search with items that are definite. We need to remember them.
Respuesta de Arena, a PTC Business
hace 4 años
Srimallika, Thank you for your review of Arena QMS. We appreciate your feedback and are glad to hear to you are happy with the system. With regard to Search, we've made some great improvements with the latest release. Please reach out to your customer success coach for tips to improve your search experience.
Proud customer for fifteen years
Comentarios: For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.
Puntos a favor:
The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.
Puntos en contra:
There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.
Great PLM and BOM system that integrates well
Comentarios: Arena is a great tool for any company and makes it easy to share BOMs, parts, and lifecycle for entire product families.
Puntos a favor:
The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.
Puntos en contra:
There is not much that I do not like. I think the module that could be improved is the Quality module to be more of a workflow, but it could also be that our use-case is not very standard.
Respuesta de Arena, a PTC Business
hace 4 años
Kapil, Thank you for your review of Arena QMS. We appreciate your feedback and are happy to hear you are so happy with the solution.
Admin/Doc Control Review
Comentarios: My overall experience is pretty good. I would prefer the training aspect and out of office to have more flexibility however.
Puntos a favor:
It works pretty well for processing change orders and searching is pretty simple.
Puntos en contra:
There is no out of office function to pause training due dates for employees with an extended out of office. When I reached out to Arena support, I was told that there is no function for out of office and I was not given any timeline for when that function will be added. I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date. Mastercontrol asks for comments whenever you edit.
Respuesta de Arena, a PTC Business
hace 4 años
Hello Brandon, Thank you for your review of Arena QMS. We appreciate your feedback. We are hosting a customer event on Arena Training Management today. If you haven't registered it may be beneficial for you to attend or at least sign up to get the recording. Here is the link to register on the Arena Events platform. https://www.arenaevents.co/arena2020/events
Excellent PLM System!
Comentarios:
Going from an access database and manual ECO system to ARENA was a change that provided so many benefits. Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier. Changes made to parts/BOMs are fully traceable and the changes are available on ARENA via redlines.
The various quality modules provided us with a more streamlined approach to CAPAs, NMRs and Device Returns.
Our purchasing function has improved as access to necessary files is all provided via ARENA.
Overall the ARENA PLM System is very user friendly and a very powerful tool.
Puntos a favor:
The change module, items module, and quality module, ease of use, and customer service at ARENA
Puntos en contra:
No cons at this time.
Arena QMS Features
Puntos a favor:
Search options are very helpful; file associations are useful; BOM redline feature is very useful; being able to bookmark documents and the dashboard are also very useful features
Puntos en contra:
Accessing some functions is neither obvious nor intuitive - for example being able to sign off as a document approver is not easily accessible
Respuesta de Arena, a PTC Business
hace 4 años
Hello Bob, Thank you for your review of Arena QMS. we value your input. Please reach out to your customer success coach at any time to discuss any processes you don't find intuitive. They can provide some guidance.
Easy to use QMS software
Puntos a favor:
User friendly, I have used other software before and Arena is the most user friendly one.
Puntos en contra:
I have only started using Arena for 3 weeks (since I have joined this company) and I like it so far. Don't have any dislike yet.
Respuesta de Arena, a PTC Business
hace 4 años
Hello Simon, Welcome aboard as a new Arena QMS customer! We appreciate your positive feedback and sharing how user-friendly Arena is compared to other solutions you have used.
Arena QMS Review
Comentarios: User-friendly. As a person who has never used Arena, it was very easy to use and navigate with little training.
Puntos a favor:
Ability to compare BOM differences. Easy to track engineering changes/revisions
Puntos en contra:
I have not had any issues using Arena QMS
Respuesta de Arena, a PTC Business
hace 4 años
Marisa, Thank you for your stellar review of Arena QMS! We appreciate you sharing your positive experience.