Opiniones de Booqable

Just the equipment management software I've been dreaming of

Comentarios: Time savings and management. Simple as that.

Puntos a favor:

Number 1 - Customer support. I've never dealt with a company who works with you on such a personal level and takes care of basically anything you ask for. These guys are true professionals. After that, its all still so great. The fact that I can manage my inventory, while also populating my website and show what equipment is available to rent saves me an insane amount of time. On top of that, it's integrated with quoting and invoicing. You work out of one database and are able to use it over multiple uses. It honestly couldn't be easier or time saving.

Puntos en contra:

There aren't many issues that I have with this software. One of things I brought up was to have the calendar subscription for iCal or Google Calendar show not only the Reserved items, but also what items are Concepts. The built in calendar works great when you're on a computer. But when I need to use my mobile, I generally look to my Google Calendar to get a quick glance of whats going on. Going on all of that, a stand alone app would be great as well. These aren't really cons, just things that would improve the experience.

Perfect for a van rental agency! Just what we were looking for!

Comentarios: We love Booqable! It has been extremely helpful! Way better than Google Calendar for the size of our fleet. If we could just get those things mentioned above implemented, we would love it that much more!

Puntos a favor:

The calendar, inventory management/control, and scheduling is HUGE for us and extremely important to this business to manage our fleet. We were using Google Calendar before. That may be fine with 3 or 4 vans but not we have 14 and that was not a good fit anymore. I'm the new GM here. I found Booqable on my 2nd day on the job and we haven't looked back!

Puntos en contra:

We love Booqable but we have noticed a few things that could really make a huge impact if they were implemented. Color coding - we would like to be able to change the colors on the calendar to mean different things for us.The stock number (1) within the colored strip on the calendar isn't helpful for us. If we could enter our own info such as the clients name and van choice that would be helpful.We have steps within our process that we would like to reflect on the calendar by a different colored box. For example: If we could start as a "draft" (with a specific color) which means someone has interest and has put a 48hr hold on a van. Then, a different color when a client signs a contract, and different color when a client has paid the invoice. When both are complete, at that point, go ahead and mark them as "Reserved". Also, a "draft" would need to remove a van from inventory. The problem that we're seeing is that a draft does not remove a van from inventory so it looks like we have a van available when odds are, it'll be booked. Right now, we are just using the calendar to view availability for each van rather than the "check availability" feature because those drafts do not remove inventory and they have not signed the contract or paid the invoice yet.

BOOQABLE Good option for online rental inventory

Comentarios: Overall I use BOOQABLE to help add in gear rental to my own invoices in quickbooks.It helps me as an online platform to show my clients what type of gear I have for rental. Most of the time it helps them choose items to rent from me personally instead of a rental house.

Puntos a favor:

There aren’t many options for creating an online store for rental. BOOQABLE is the best option I have found for creating a viewable, store inventory for renting equipment.

Puntos en contra:

The app isn’t great, it just ok. When processing and order as practice for myself, it’s not smooth. There are some places where clicking around will get you there, but I don’t like sending my clients to the app. Also trying to find the link from the dashboard to send your store to clients isn’t straight forward.

Great equipment rental software for small shops

Comentarios: Overall it's working out pretty well so far. The support team doesn't seem to be quite on my same business hours but they are very fast to respond during their hours.

Puntos a favor:

Speed of the application is a high priority for me, I don't like waiting for software to "think". Booqable is pretty fast getting things done. Overall the software is pretty intuitive and while I do want more features I appreciate that Booqable does the basics very well. Some other softwares are so full of features it's difficult to get started and a lot of them you don't need or won't actually use in practice. It is able to handle my unique business hours of being open in the morning and the afternoon with a break in the middle of the day.

Puntos en contra:

I'd like to have an actual card reader so I don't have to manually enter credit card information for each customer that walks in. I'd like to see more reporting built out so I can easily get better data on my businesses' operations.

Alternativas consideradas: Point of Rental Software y EZRentOut

Razones para elegir Booqable: Square couldn't handle tiered rental times. I could add variations on each item for different lengths of time but it was cumbersome and hard to change quotes over the phone for customers asking about renting multiple items at the same time. Square's software was also very often sluggish which drove me up the wall =)

Razones para cambiar a Booqable: I'm a new business and I've had a slow start. My processes are pretty simple so I don't need a robust software system to manage teams and other aspects of my business. Booqable has a good balance of features vs cost that made it a pretty clear choice for me.

You need Booqable- Trust me

Comentarios: Initially I was going to cancel the subscription with booqable until I took my time and watched the videos on how to maneuver the site and get things done. It was not until I started the 30 min one-on-ones with a coach that my mind was blown on just how much of a gem Booqable is. They really help customize your website to fit your needs and teach you far more things about the site than you can do on your own.

Puntos a favor:

I liked that our company could manage every single thing that we need on this one site. There was no need for us to integrate into another site. The ease of functioning on one system/site makes running the business easier and less frustrating.

Puntos en contra:

The only complaint that I have is that there is only one website template. As the options grow I am sure it will bring Booqable to the next level!

Alternativas consideradas: Squarespace

Razones para elegir Booqable: While the aesthetics of Wix is amazing, the functionality of Wix when it comes to renting products and inventory management and payment processing, Wix is not comparable to Booqable.

Software anterior: Wix

Razones para cambiar a Booqable: Price and reviews and the perceived functionality of everything.

Best Platform Available

Comentarios: I’m so thankful to have found Booqable for my new ebike rental and touring business!

Puntos a favor:

Booqable allows the user to navigate easily using the booking calendar for rentals. Easy to integrate with other sites. Friendly and knowledgeable customer service. Affordable one on one consultation. Beautiful aesthetics.

Puntos en contra:

Nothing, I love Booqable and this will be my go to platform.

Alternativas consideradas: Wix

Razones para elegir Booqable: Wix could not accommodate daily rentals or bookings. Not user friendly, expensive consultation prices, wish I would have found Booqable first, because I had already paid for Wix, however, I am in the process of switching all of my content to Booqable ASAP!

Software anterior: Wix

Razones para cambiar a Booqable: Easiest, lowest learning curve, ability to book daily events and keep track of available inventory, affordable one on one consultation.

Eau Claire E-Bike Rental

Comentarios: We needed to set up a website for our E-Bike rental service very quickly, and Booqable allowed us to do that. They offer a full website builder, or embeddable code snippets to place on your own website for people to choose the rental date, products, pricing tiers, etc. As a web developer, when I first got access to their trial version I knew right away that this is the platform we should choose. Their product design, craftsmanship, and attention to detail shows that it's made by professionals who care deeply about the customer experience.

Puntos a favor:

As a web developer I appreciate how refined, well-designed, and easy-to-use Booqable's website dashboard system is. They thought of everything. There are settings to control every aspect of equipment rental that we could ever need. The system is intuitive to use out-of-the-box, I could figure out most of it on my own. And when I needed help, their support team has been responsive and helpful.

Puntos en contra:

Promo code functionality is not offered on their basic pricing tier.

Alternativas consideradas: TimeTap, aReservation, Acuity Scheduling, Checkfront y FareHarbor

Razones para cambiar a Booqable: Booqable's user interface is superior, they thought of everything. It's intuitive, powerful, well designed, and offers exactly what we need and more. FareHarbor was also good, but the deciding factor was that Booqable offered a free trial to get in and start using it.

Best Rental software I've had!

Comentarios: Booqable made running my rental business a lot easier. The booking process for the customer has improved a lot and I see a lot more customers since I started using Booqable.

Puntos a favor:

The integration in my business and website was just a matter of minutes, the settings are clear and you can really go into the details of how you want the software to work on your website.

Puntos en contra:

I would like for some features to be able to be turned off.

Booqable Helps us organize our rental business

Comentarios: It has been a good experience as our business grows. We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.

Puntos a favor:

I like the cloud application allowing us to use it anywhere on any device. We use it on iPads on the rental floor, laptops and desktops on our network. The tracking is good for knowing what gear is available or not. generating invoices, quotes, etc are very well done.

Puntos en contra:

Needs much better integration for package creation. We offer items both individually and as part of a package with extremely high values ($100,000+ per package) and we need to be able to track every component of a package separately. We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software. This would be a big improvement. We also want it to have different levels of user interface. We don't need the rental prep techs to see pricing but want them to be able to check in and out gear.

A well designed product, flexible for multiple rental types

Comentarios: Good! Booqable is a great product for rental.

Puntos a favor:

The program has been designed for success for small business to take the stress out of bookings and create a seamless instore experience when collected rental equipment

Puntos en contra:

Payment types are restricted to Stripe and Paypal only with integration and Paypal is not fully integrated.if you have multiple departments segregating orders for these departments is hard in the orders overview page, this is mostly a small issue.minimal APAC support and face to face assistance after initial set up call.

Like it and recommand it.

Comentarios: It is the best rental software for us for the moment. Still missing some elements that we would need, but overall it covers more than the others.

Puntos a favor:

It is easy, clear. The Dashboard and the list of orders!!! (both the best over the market - see in one glance what is to come, what is paid or not, etc.)The new functions to customize the website are really nice, even if they are limited for the moment.

Puntos en contra:

It is not compatible with Lightspeed... which is a big concern for us. As we did not find any software as good as Booqable, we stayed and work with two systems, but that is not really the best!!! (Please, develop a way to integrate Lightspeed!!!!! :) )The App is not really functionnal on ipad, better to use the website.The online site is missing some functions accessible from us. Some translations are not possible to do (search products/How it works/etc.), so our site is both French and English, with a French clientele... not the best. The redirections are not accessible either - that would be important to!

Alternativas consideradas: Booxi

Razones para cambiar a Booqable: We keep it as it is the only that can fulfill our needs and it is easy to work with! We would like it in french and like to link it with lightspeed - we pray for it!!!!

One of the better booking/ tracking systems I have used

Comentarios: Myself, a non tech savvy, hairdresser by trade, was able to set up a product hire business! The system allowed me to offer online booking straight away, giving us an upper hand over other businesses in my field! I set up product tracking and basically everything we need, on my own while sitting in the couch!!

Puntos a favor:

The customer service for this software is second to none! I have used many booking platforms across many different businesses. I found this the most straightforward to set up and manage. It is no nonsense and I don’t have to add or complete anything that is not relevant! If I have had any issues or couldn’t find something, the customer service team are always quick to help! Our customers find the booking system super easy to use!

Puntos en contra:

I would like to have an option at check our suggesting upsales…. “Would you like to add XXXX to your order for only $XX”Also, an option to view emails that have been sent out and see if people have replied. These may already be available, but I can not find them

Alternativas consideradas: Square Point of Sale, Rentle y Acuity Scheduling

Razones para elegir Booqable: Booqable had all the things we needed in one software…. Others only had a few of what we needed and we would have needed multiple programs

Software anterior: Square Point of Sale y Rentle

Razones para cambiar a Booqable: Booqable had all the things we needed in one software…. Others only had a few of what we needed and we would have needed multiple programs

Rental reservation tools for small business

Comentarios: Happy with it compared to other tools I tried.

Puntos a favor:

Flexible and easy to adapt the tool to a lot of different rental business models. Easy integration to stripe for payments and Wordpress for hosting. Got our site up in days.

Puntos en contra:

Inventory management is robust and in some ways burdensome for our line of work or industry but could be critical in other businesses. The app was a welcome recent addition and more mobile friendly tools would be great.

Alternativas consideradas: Rentle

Razones para elegir Booqable: Other package was too oriented to a specific industry (ski and bike rentals).

Software anterior: Rentle

Saved my sanity during my first year in business

Comentarios: This has drastically simplified my life as my inventory grew in my first year of business. I would not have been able to stay organized without this software!

Puntos a favor:

The inventory management is the most critical component in my mind. While managing multiple rental products, I would have been unable to track each order easily, and manage knowing availability for each item based on what each client was interested in, given that this is a side business and was sometimes managing up to 10 clients per week during the summer. The orders are easy to create, the views and the sorting making it easy to find upcoming jobs to stay prepared for what’s to come, and I could confidently tell new clients what was available on their desired date!

Puntos en contra:

There are a few bugs in the software that resolve themselves when the page is refreshed. Not inhibiting my ability to accomplish desired tasks

Alternativas consideradas: Goodshuffle Pro

Razones para cambiar a Booqable: The entry level price was super attractive to me for my first year. It made it easy to dip my toe in the water and I am strongly considering upgrading for Year 2.

The ease of use of Booqable

Puntos a favor:

What I love most about this software. The ease of use. It is easy to navigate where all the orders and invoices are. It's all neatly organized by order numbers and invoice numbers. Setting up a Quote/invoice was never this easy before just punch in your goods and done you can make a quote and or invoice. If you ever do encounter a issue, The live chat is a great option response time is fast and helpfull.

Puntos en contra:

What did I not like? When setting up it's a lot of work putting all your goods into the software. Sometimes there are minor glitches but the Live chat has helped with these glitches.

Alternativas consideradas: WordPress

Razones para cambiar a Booqable: It was much easier to have a fully built website with great support than custom building it.

Party Llama Rentals Review

Comentarios: Amazing experience as Booqable has cool features that saves you time! Such as email templates, saving customers information, etc.

Puntos a favor:

Extremely happy using Booqable as a software. It is easy to use! There are quick responses for any question. Quotes and Invoices are easy to send. It provides with all customers information! Would recommend this software to others.

Puntos en contra:

Something that would be helpful to have in this software is to make a feature on the Booqable app or website on a mobile device to charge cards on file.

Alternativas consideradas: InflatableOffice

Razones para cambiar a Booqable: As an event rental company, I chose Booqable over the other softwares because I wanted something different. Something that would make my company unique. Which played a huge, positive role as it made me realize that it is so much more easy and convenient than the other softwares.

Booqable is User Friendly

Comentarios: We love the Booqable online store as the online store allows customers to reserve the items online which cuts down the time spent on the phone taking orders.

Puntos a favor:

The software is easy to use especially the online store, inventory management and invoicing. The online store is easy to set up and integrated easily with the inventory management system within Booqable.

Puntos en contra:

Transferring my Quicken database to the Booqable database is something I find challenging to do.

Alternativas consideradas: Goodshuffle Pro

Razones para elegir Booqable: We switched from Quicken because the software did not offer inventory management and online store presence.

Software anterior: Quicken

Razones para cambiar a Booqable: The price point was affordable

Easy to onboard and use rental software

Comentarios: Great overall experience. It has enabled us to start a rental business from scratch and gross 6k in our first 6 weeks of business.

Puntos a favor:

The ease of on boarding and use is great. I was able to setup inventory items and spin up a storefront within minutes. But what I like most about Booqable is its Zapier integration and ability to embed store components directly into my Squarespace site. The Zapier integrations are fantastic - this enables me to connect to Google Contacts, QuickBooks, Salesmsg and MailChimp to name a few.

Puntos en contra:

There’s not many things I don’t like, but if I could have a wishlist, here is what I’d ask for: IOS App - we are so mobile these days, and trying to use a desktop oriented website on a smartphone is challenging. Better reporting - I would like to split out my “written” sales from my “delivered” sales so that I know how much money I’ve truly earned versus the money I’ve not yet earned. This is because all of our rentals are booked well ahead of time.

Alternativas consideradas: FareHarbor

Razones para cambiar a Booqable: Competitive cost. Simple interface. Zapier integration. Modern plugin design.

Booqable for Small Business

Comentarios: I am now finding myself taking phone calls and having to manually put customer information into booqable manually vs. them going through the website, which is not only more work for me, I am wondering how many customers I am losing because the interface for my customers is bulky and not user friendly. The price is also really expensive for a small business like myself, I rent out kayaks locally (only have about 8 in inventory) and might make only a few hundred dollars a month during the summer months. $30 a month doesn't seem too but but to charge an additional $40 a month for a SMALL feature like a coupon code? That really seems petty and money hungry, when it could really help the small business benefit start generating profit. This app is priced like it is for big business, interface for me (your customer) is acceptable and great to work with, the front end interface you provide for third party customers could really use some improvement... AND please add the coupon option to the basic package. I am literally a one person business that can no way afford $70 a month with the income that is currently being generated.

Puntos a favor:

The software is extremely easy to use and I was able to build it directly into my website. I loved how easy it was to setup with stripe payments and get started. It only took me about a half of a day to get fully implemented and have a fully functioning website up and running.

Puntos en contra:

User interface for the customers is extremely bulky and non-customizable. After the customers are redirected to the booqable interface to add to card, checkout, pictures, checkout dates, etc. just seemed like a bulky and hard to use the first time I used it. This is extremely important in my business because my it heavily relies on new customers trying out different kayaks, I am trying to turn potential customers who land on my website into actual customers. After the website was launched, I noticed advertising clickthrough rate had stayed the same but my sales had declined, leaving me to the conclusion that the website is bulky and hard to use for the customer. The entire reason I built the website was to make it more convenient for my customers to choose a kayak and checkout. A very specific example, I initially had the option for users to create a login and password. While I went through the process of creating an account and checking out, the booqable interface prompted me to login since I "Already had an account". The entire process included making a profile, so I would have expected the app to recognize that and continue forward. After being confused about where to click to login, I had to start the entire process again to input credit card information etc. I tested this interface four or five times as a new user and it just seemed clunky and not user friendly.

Affordable Solution with Webstore, Barcodes & Very Cool to Use

Comentarios: My experience has been excellent from setting it up, to processing orders & the service team is very responsive.

Puntos a favor:

Online store was a must. There's very few affordable packages that do this so that really narrowed the field which is surprising because it's 2020 not 2005. It's very easy to use, looks modern, is easy to read & works the way you expect. Barcoding is a great feature. The Pro subscription has unlimited products & 5 users which is just right for our company. My warehouse manager loves it too. Support has been excellent & I was able to integrate it with my Wordpress site.

Puntos en contra:

The only minor thing was that I was limited in what fields I could import & can't modify products in bulk but that's only an issue when you first set it up.

Software that grows with your business

Comentarios: Very good customer service, intuitive for staff to use and we love the new mobile app as we work a lot outside! I recommend Booqable all the time to other small business owners looking for similar solutions.

Puntos a favor:

It is continuously improving, both in usability and new features.

Puntos en contra:

I would like to be able to use it for my other business - and I'm sure I will in future if the feature set keeps growing!

Takes all the chaos out of running a small business.

Comentarios: Fantastic experience with this software. Sure there are things I would like to see added, but they are making progress and coming out with new standard features all the time. My business wouldn't run without it.

Puntos a favor:

Booqable is easy to learn and organized our party rentals flawlessly. It allows us to see exactly what orders are coming up, what has or has not been paid, and store credit cards to make checkout easier for guests.

Puntos en contra:

Needs more features added that would tremendously add value. Features like...how much sales tax have I collected on orders this year? The ability to add a non-refundable Damage Waiver to all orders (not just a damage deposit like they do now). The ability to look up a customer based off a phone number would also be fantastic. The ability to send the contract via email for an e-signature would also be an absolute game changer and a feature needed badly. Overall, need more ability to see YTD information that is much easier and customizable than currently offered. The mobile apps, especially the Android app need a ton of work.

Overall a very good and intuitive rental program at an affordable price with great support.

Puntos a favor:

It's very inuitive and easy to use. It has almost all the features you need to address your needs when it comes to equiment rental. The UI is clean and the program gets updated regulary. Booqable is the perfect tool for our rental operations. Although a stand alone application would be nice, we don't really miss it. The webbased version allows us to service customers, even when on the road. It's the best buy on the market if you are renting stuff.

Puntos en contra:

Nothing that prevents us from working with Booqable, but there are some nice-to-haves that we would appreciate, such as the possibility to pull a list with all products that will leave on a certain day, so you can prepare all the goods in advance, without having to print each and every picking list individually.

Booking with booqable made our work a lot easier

Comentarios: The new booqable app is a dream. Coupled with the individual QR codes, we have greatly reduced our speed of serving our customers.It has become very easy to book bikes out and back in for rental.

Puntos a favor:

Working with booqable saved us a lot of time.Our customers book their bikes from home and we have the payments in our finances months in advance. There is more time for the customers on site. We can identify our most popular products before the start of the season and increase inventory of those products.

Puntos en contra:

I would like better connection of discount coupons. It should also be possible to use these coupons for a limited period of time and it should also be possible to use them not only as a percentage but also in a fixed currency.

The most useful tool in my bussines

Comentarios: I have been a BOOQABLE user since 2017. My business based on antique and decoration rental is managed with more than 10,000 items and permanent movement of them daily. Thanks to the calendar and the stock of products, I can generate the orders with the peace of mind of knowing that I have each of them available when my clients require it.

Puntos a favor:

I have been a BOOQABLE user since 2017. My business based on antique and decoration rental is managed with more than 10,000 items and permanent movement of them daily.

Puntos en contra:

Items to improve 1- the customer search engine is very rustic...The same goes for product names. 2-2. It would be very useful to be able to select a many l PICKUP orders to pass them to RETURN on the same screen instead of doing it one by one