Opiniones de Mailchimp Transactional Email

Sobre Mailchimp Transactional Email

API de entrega de correo electrónico de MailChimp

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Puntos a favor:

AB testing support (although we have not used it.) Integration with CRM system (currently using NEON), although unsubscribes and bounces are not returned to CRM. Freemium plan was well worth it.

Puntos en contra:

While the drag and drop email builder is very convenient, I sometimes wish there were more options/ the options were less rigid.

Valoraciones de Mailchimp Transactional Email

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,2
Funcionalidades
4,3
Relación calidad-precio
4,2

Probabilidad de recomendación

8,3/10

Mailchimp Transactional Email tiene una valoración global de 4,5 estrellas sobre 5 según las 278 opiniones de usuarios de Capterra.

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Aloima Daniela
Aloima Daniela
Asistente administrativo cl en Colombia
Usuario de Linkedin verificado
Asuntos internacionales, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Una grandiosa colaboración

5,0 hace 3 meses

Comentarios: Ha sido maravilloso,encantador trabajar con estas herramientas masivas que nos ayuda a implementar gran parte de nuestro trabajo.

Puntos a favor:

Nos facilita la elaboración y creación de proyectos masivos manejamos una cadena de equipos que estás conténto por la maravilla de software de gestión masiva

Puntos en contra:

Bueno ay gestiones que se nos dificulta un poco menos pero en avance y aliados sacamos todo al tiempo.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

El software perfecto que debes incluir en tu estrategia de email marketing

4,0 hace 4 meses

Puntos a favor:

Mail chino es ideal para cualquier campaña de email marketing. Tiene diversas funcionalidades muy útiles, el uso de segmentos y tags permiten una organización de todos tus clientes, leads, etc pero sin duda, para mi, la mejor funcionalidad son los informes. La información que te da conocer los clicks realizados por los usuarios, que parte genera más interés de tu email o quien ni siquiera lo ha abierto es muy interesante.

Puntos en contra:

Es una herramienta bastante completa, pero por poner una pega las posibilidades de diseño no son una maravilla. Te trae varios bloques en los que tampoco puedes editar mucho la maquetación. Aún así suele ser suficiente.

Flor
Comunicadora visual en España
Diseño, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Herramienta de email marketing con todo lo necesario para empezar

5,0 hace 3 meses

Comentarios: Es la herramienta que uso para mi boletín por feed desde 2012, además he creado campañas básicas para clientes con Mailchimp y la versión gratis cumple con lo necesario para empezar: crear formularios, páginas de destino, usar plantillas preintegradas, obtener informes y métricas. Todo me ha resultado bastante sencillo de aplicar a través la interfaz de usuario.

Puntos a favor:

Me parece genial que te permita usar la versión gratis todo el tiempo que requieras y ya de ahí si creces en el tiempo adquirir un plan de pago más avanzado. También quiero destacar su facilidad de empezar una campaña y ponerla en marcha.

Puntos en contra:

Me encantaría que el soporte de chat en vivo de la página web estuviera 100% en español, no solo en inglés.

Alice
Creador de contenido en España
Productos cosméticos, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Adoro esta herramienta de marketing!

5,0 hace 2 meses

Comentarios: Muy satisfecha !

Puntos a favor:

Su automatización, poder segmentarlo todo, la opción de sugerencias.

Puntos en contra:

Por ahora no echo en falta nada de esta herramienta. Hace todo lo que necesito a día de hoy.

Cristian
Cristian
Técnico en España
Usuario de Linkedin verificado
Electrónica de consumo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Mailchimp sencillo y eficaz para correos masivos de promociones

5,0 hace 2 meses

Comentarios: Resuelve mis necesitades de envío de promociones a mis clientes de forma sencilla y con seguimiento

Puntos a favor:

Permite crear grupos de clientes para enviar mails de marketing y promociones, envíos programables por fecha y hora, muy cómodo de usar

Puntos en contra:

La herramienta funciona perfectamente, hace falta investigar un poco sus funcionalidades, pero es de uso intuitivo

Júlia
Autónoma de comunicación y PR en España
Relaciones públicas y comunicaciones, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Facilidad de envíos masivos y personalizados

5,0 el mes pasado Nuevo

Puntos a favor:

Permite mandar mails de valor a los clientes

Puntos en contra:

Las plantillas facilitadas son limitadas y poco creativas

Domingo
Manager en España
Bienes de consumo, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Mailchimp: plataforma de marketing por correo electrónico

4,0 hace 4 meses

Puntos a favor:

Permite a los usuarios crear, enviar y gestionar campañas de correo electrónico.Las plantillas personalizables, herramientas de automatización y un detallado informe y análisis.

Puntos en contra:

No hay nada en particular que sea negativo de Mailchimp. Como cualquier otra plataforma de marketing por correo electrónico, Mailchimp tiene sus propias limitaciones y desventajas. La plataforma es un poco cara, y que algunas de sus características avanzadas pueden ser difíciles de usar. También hay informes de que algunas de las plantillas de correo electrónico de Mailchimp no son muy adaptables, lo que puede hacer que los correos electrónicos se vean un poco desordenados.

Akarsh
Akarsh
Digital Marketing Manager en India
Usuario de Linkedin verificado
Marketing y publicidad, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

"Mailchimp: A User-Friendly and Reliable Email Marketing Solution for Businesses"

5,0 hace 2 meses

Comentarios: I've had a good overall experience using Mailchimp Transactional Email. The ability to send automated, one-to-one emails such as order confirmations, password resets, and welcome messages has been extremely helpful for my business. The ability to trigger emails based on specific events, like a purchase or sign-up, has also been a great feature. The personalization options have allowed me to make the emails more relevant to each individual recipient, which has helped to improve engagement and build trust with my audience. The integration with my website and other tools has been seamless. The reporting and analytics features have helped me to track the performance and success of these emails. I haven't had any major issues with the transactional Email from Mailchimp, it has been a reliable tool for my business.

Puntos a favor:

I have been using Mailchimp for my business's email marketing needs and overall, I have had a positive experience. The user interface is intuitive and easy to navigate, making it simple to create and design professional-looking email campaigns. The wide range of templates and customization options allow me to create unique and personalized emails that stand out. Additionally, the automation features have been a game changer for me, allowing me to send targeted and timely emails to my subscribers. The reporting and analytics features have also been very helpful in tracking the performance of my campaigns and making data-driven decisions.

Puntos en contra:

One downside I have noticed is that the free version of Mailchimp does have some limitations, such as the number of contacts I can have and the number of emails I can send per month. Additionally, customer support can be slow to respond at times. However, overall, I would highly recommend Mailchimp as a reliable and user-friendly email marketing solution for businesses of all sizes.

Jeff
Sales and Marketing en Filipinas
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Revolutionize Your Email Communication: Our Experience with Mailchimp Transactional Email

4,0 hace 3 semanas Nuevo

Comentarios: I have been sending personalized and timely emails to our customers using Mailchimp Transactional Email as a marketing specialist for our company. The absence of a transactional email service that was both scalable and dependable was one of our primary business issues. We needed a platform that would work well with our website and e-commerce platform and let us make emails that are beautiful and interesting.By automating numerous of our email campaigns, we have been able to streamline our transactional email process and save time since implementing Mailchimp Transactional Email. The powerful segmentation and personalization features enable us to send targeted emails that are more likely to drive sales, while the user-friendly drag-and-drop builder makes it simple to design emails with a professional appearance that reflect our brand.The capability to monitor and evaluate the performance of our transactional emails in real time is one of the main advantages we have realized. Although Mailchimp Transactional Email's basic analytics have been helpful in determining how customers are responding to our emails, we would like to see more advanced analytics in the future.As a whole, Mailchimp Transactional Email has been a useful addition to our marketing arsenal, enhancing customer engagement and increasing sales. It is a great option for any company looking to improve their transactional email game due to its ease of use, scalability, and reliable deliverability.

Puntos a favor:

I can't say enough good things about Mailchimp Transactional Email! I struggled to find a user-friendly and effective email platform. My life has become so much simpler ever since I made the switch to Mailchimp Transactional Email. I love how simple it is to make transactional emails and send them. Even for people who aren't as tech-savvy as I am, the drag-and-drop builder is very easy to use. In just a few minutes, I was able to create shipping and order confirmation emails that matched my branding and had a professional appearance.Another thing I adore about Mailchimp Transactional Email is how it has made it easier for me to connect with my clients in a more individual way. Amazing are the features for segmentation and personalization. I can offer customized discounts to customers who have abandoned their shopping carts, and I can tailor my emails to specific audiences based on how they behave. Customers are happier as a result of this.In general, Mailchimp Transactional Email has revolutionized my life. Business is doing well, and the company is saving money and time. Give Mailchimp Transactional Email a shot if you're looking for an efficient and effective email platform.

Puntos en contra:

For those who use multiple email marketing platforms, the experience of using Mailchimp Transactional Email can be frustrating. Marketers must alternate between tools due to the lack of integration with other platforms, which can be time-consuming and inefficient. To make the user experience more streamlined, Mailchimp Transactional Email should be able to integrate with other email marketing platforms, such as its own email marketing service.Also, the limited reporting capabilities of Mailchimp Transactional Email is a major drawback. It has basic metrics like open rates and click-through rates, but it doesn't have more advanced analytics like conversion rates or revenue tracking, which can make it hard to figure out how email campaigns affect a company. In order to effectively optimize my campaigns, as a marketer, I would like more in-depth insights into how my transactional emails are performing.

George
Executive Coach en Países Bajos
Consultoría de gestión, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I am looking forward to a more user-friendly system

1,0 hace 2 meses

Puntos a favor:

Forward planning of e-mails and delivery at the same time in different timezones

Puntos en contra:

How to change landing pages and the programming... I had to look in too many different places to places to solve issues

Gary
Gary
Marketing Specialist en EE. UU.
Usuario de Linkedin verificado
Maquinaria, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

A capable & versatile email manager for small to midsize businesses

4,0 hace 4 meses

Comentarios: Overall, I am very happy with Mailchimp. Our company does not do a ton of email marketing & communications, but when we do use Mailchimp, it does not disapppoint. We find it is the perfect solution for where we are at currently in our email marketing journey.

Puntos a favor:

I enjoy Mailchimp's general ease of use. The layout and templates are very intuitive and the overall design language of the platform is well thought out. I also appreciate the platform's clear and easy to understand analytics and delivery data. At a glance, I can look back and see how well an email campaign performed without too much fuss.

Puntos en contra:

In my experience, audience management in Mailchimp is a bit fussy and inelegant. My team has struggled to separate our internal customers from external customers easily since all the email addresses and profiles were batch uploaded when we first began using the product. While this is probably user error more than anything, I'd like to see some clearer tools to deal with audience management in the future.

Adeyemi
Engineer en Nigeria
Ingeniería civil, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

MailChimp

4,0 el mes pasado Nuevo

Comentarios: My experience with the software has been great. I will definitely always recommend the software to people.

Puntos a favor:

The software is really cool. Has a lot of features The really nice templates and the fact that I could design a landing page with the free feature and blast campaigns easily.

Puntos en contra:

I don't really see any problem with the software except for their prices. It's expensive

Karen
Karen
Senior Director of Marketing en EE. UU.
Usuario de Linkedin verificado
Construcción, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Perzonalization and performance control.

5,0 hace 2 meses Nuevo

Comentarios: It is a necessary tool for template design as it can be created from scratch and add parts of preset templates.It helps to reach our customers for multiple campaigns and achieve high number of interactions.Allows you to segment emails according to the objective to be achieved.

Puntos a favor:

I like the ability to domain customizing and quality analysis of the IPs we work with.It allows us to follow the performance of the campaigns we work with.It allows to avoid spam control.It helps to obtain specific data of each campaign launched and its performance.

Puntos en contra:

So far it has no negative points to highlight in my opinion.

Mory
Mory
Business Analyst en Guinea
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Marketing well

5,0 hace 4 semanas Nuevo

Comentarios: Good software really, and I recommend it to everyone in marketing

Puntos a favor:

The tool allows me to do my marketing with ease and also allows me to adapt it in my own way

Puntos en contra:

Without lying the tool is really great so no problems

Cory
Cory
Marketing Manager en Canadá
Usuario de Linkedin verificado
Hostelería, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great for small business

5,0 el mes pasado Nuevo

Comentarios: We are extremely pleased with our Mailchimp subscription. We can easily produce professional-looking emails with no worries that we are complying with all federal regulations. Its a staple of our marketing mix.

Puntos a favor:

Mailchimp is extremely easy to use. The templates are great and the drag-and-drop builder is very intuitive. They also offer great integration with a wide range of software.

Puntos en contra:

The cost can get a bit high when dealing with larger databases.

Konan Alexis
Konan Alexis
Community manager en Côte d’Ivoire
Usuario de Linkedin verificado
Servicios de información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Convenient and inexpensive for newsletters

5,0 el mes pasado Nuevo

Comentarios: Mailchimp makes it easy to create an email campaign and shows you all the steps, which is good for first-time users. In terms of email design functionality, Mailchimp gives you tons of options and flexibility.

Puntos a favor:

Good experience in sending newsletters to customers.

Puntos en contra:

The reporting part should be improved and the quality of support.

Quil
Quil
Recording artist en Jamaica
Usuario de Linkedin verificado
Música, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

You won't be disappointed

5,0 hace 3 semanas Nuevo

Comentarios: I have been getting more sales vs running ads and trying to promote online. This has allowed me to develop a better relationship with my customers.

Puntos a favor:

I like that i am able to reach out directly to my fans/Customers directly without any hassle. I have tried running ads on other platforms but nothing as effective in converting sales as mailchimp transactional email. I highly recomend.

Puntos en contra:

Sometimes my emails get stuck in junk and i miss a customer. I think mailchimp should provide a system that allows for mails to go directly to the inboxes.

Usuario verificado
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Benefits of Mail Chimp Transactional Emails

4,0 hace 2 años

Comentarios: Overall my experience has been pleasant and supportive for the non profit I work for. We will continue to use this company because they are always updating and making things better for its users!

Puntos a favor:

Ease of building the template with examples in the Mail Chimp database gave me a great understanding of how to create graphics that would better align with the trends of today and how to better communicate with my donor base. Sometimes starting from scratch is intimidating but the support staff is very helpful and available.

Puntos en contra:

Sometimes navigating where a campaign / eblast / structure is setup within the database can be tricky. Begin reading about the different setups within the database before building. I like to generate one look and duplicate for future endeavors. Sometimes I had a hard time locating the original in my Mail Chimp base.

Steve
IT Manager en EE. UU.
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good service to send blast email to current customers

5,0 hace 2 años

Comentarios: When we have had to make business announcement, such as price increases, this software made it easy to get that message out to all our customers.

Puntos a favor:

Once everything is set up the ability to send out business announcements to all our current customers.

Puntos en contra:

The ability to use custom templates. Also the cost when you have more than 5000 customers to contact.

Manuel
Manuel
Marketing Publicity Manager S en México
Usuario de Linkedin verificado
Entretenimiento, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A versatile tool to get started with email marketing

4,0 hace 10 meses

Comentarios: Many who want to get started with email marketing will probably end up with Mailchimp first. The tool is well known in the market and offers almost all common features at a low price, at least for a small list. It's also fairly easy to use for laypeople and will quickly find its way around. There are also many integrations, which makes it easy to get started. Whether it's newsletters, automation, segmentation, or landing pages, Mailchimp covers just about everything related to email marketing. You can integrate Mailchimp into your existing infrastructure with just a few clicks and get started, and save 4 or 5-digit implementation costs if necessary. This is especially good if you have a store: with the option to connect stores in just a few clicks, you can start setting up automated emails around the customer lifecycle in just a few minutes. You can use data such as purchase activity, purchase date, and products to send highly personalized emails.

Puntos a favor:

Mailchimp is a tool that allows everyone from beginners to professionals to get started with email marketing quickly and easily. For me, however, the tool's great strength lies not in the classic newsletter, but a) in the many integrations the tool offers and b) in the marketing automation features. Regardless of whether it's a store, a website, or a webinar tool, there is a native or third-party integration for almost everything. Mailchimp is sufficient for getting started in email marketing with occasional newsletter sending and offers many features. Mailchimp is one of my preferred solutions when I want to enable teams to quickly and easily get started with email automation, especially in the B2C/e-commerce area. With robust email features and many store integrations, personalized emails related to the customer lifecycle can be set up in record time.

Puntos en contra:

The tool is ideal for the use of some possible things, and the complexity ranges from simple to complicated. In some places, however, it still lacks some depth, for example, when it comes to filtering certain e-commerce data.

Christine
Marketing & Development Manager en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Keeping in touch with MailChimp

4,0 hace 2 años

Comentarios: We use MailChimp for our monthly newsletter (moved to MailChimp from a yearly printed letter) and occasional updates to our full support base. It has allowed us to get information out in a brand-conscious, nicely formatted fashion. We only use it for mass emails, it does not solve acknowledgement processing other one-constituent email transactions.

Puntos a favor:

Simple yet fairly powerful editing tools for email building (drag and drop blocks) but still have the ability to tweak some HTML if needed (Some occasional glitches when adding images to text blocks.) Mostly consistent look across email clients (gmail can cause issues). Decent analytical information on opens, click rate, and other activity. AB testing support (although we have not used it.) Integration with CRM system (currently using NEON), although unsubscribes and bounces are not returned to CRM. Freemium plan was well worth it! We've been paid customers for several years now and find the price a little high as we gain users (small nonprofit), but still within budget. Ability to schedule emails helps (for those of us who work late at night but don't want to send a blast at midnight!)

Puntos en contra:

Need more free templates or better ability to make changes to templates. Some limitations on layout design options. Emails go to "Promotions" folder, particularly for gmail users (although hard to avoid), so cannot guarantee receipt. Recent changes to interface have taken lots of time to get used to and do not seem to be an improvement.

rendy
Project Manager en Indonesia
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Reliable Transactional email Provider

5,0 hace 2 años

Comentarios: I'm really satisfied using mandrill as my provider

Puntos a favor:

Mandrill is a reliable transactional email provider, I've been using this provider for over 1 year and so far I don't have any problem with that. They also provide complete API documentation so we can easily connect to our project

Puntos en contra:

The cost for email is quite high compared to their competitor. But I choose Mandrill because I think they are more reliable than the competitor

Victoria
Content Creator en Zimbabue
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great for Transactional Emails

5,0 hace 10 meses

Puntos a favor:

This tool provides an easy-to-use interface and great deliverability. Now, we can easily update our email templates online using templates built into the system. Mailchimp has also allowed us to set up our accounts and other preferences, and help with compliance. Their web app also keeps us updated on how things are going. Email notifications are vital to us as they enable our customers to know about our products and services. Mailchimp provides us easy access to email delivery services without having to worry about downtime or broken links. This tool has really been a lifesaver!

Puntos en contra:

If you are not a technical person, then you may have a problem getting started. Other than that, everything works great.

Joe
Marketing Manager en EE. UU.
Suministros y equipo para empresas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Rolled out a ton of new tools recently

5,0 hace 2 años

Comentarios: Overall, Mailchimp has been a fantastic tool for our email marketing. The platform is sleek, easy to use, and can be learned very quickly. We are excited to explore the new tools Mailchimp is rolling out.

Puntos a favor:

We've used Mailchimp for the past 4 years to communicate with our audience. Mailchimp is one of the best email providers around. Their platform, support, and reliability are top-notch. We rarely ever have issues when using Mailchimp.

Puntos en contra:

Honestly, they've rolled out so many new tools recently we haven't been able to keep up. Our team is small, so we don't always have the time and resources to keep up with all of the updates.

Dylan
Dylan
Software Programmer and Security Officer en Países Bajos
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Perfect client for managing and sending transactional emails

5,0 hace 5 años

Comentarios: It allows us to maintain perfect email delivery for all our companies' transactional emails and easily troubleshoot instances where emails were not delivered.

Puntos a favor:

This application is an addon of MailChimp and is best suited for transactional emails (automated emails, think 'forgot my password' type emails). It allows you to easily manage your sending domains , although you have to verify these before you can send emails. The best feature by far is the ability to view all emails that were sent or failed to arrive, including the contents of the emails and the reason it bounced. This allows us to quickly troubleshoot whenever we get a support ticket regarding an email that did not arrive. During our 6 months of using this feature, there has been zero downtime.

Puntos en contra:

It is more expensive than some competitors, but its pricing model is very fair and easy to interpret. It does require you to have at least a monthly subscription with Mailchimp, and if you are not using this it is more expensive.