Opiniones de Storemapper

Superb 1+ years of use experience

Comentarios: We created a web store www.splatoralcare.uk for a global healthcare brand SPLAT where we setup Storemapper to show our customers where they can find our products offline.

Puntos a favor:

Lots of map customisation options, ease of synchronisation with stores database. In a couple of cases when I had to contact customer support, the experience was outstanding.

Puntos en contra:

Seriously can't think of anything. Maybe an option to connect to a SQL database would be great once we reach a greater number of available stores.

More than what you see at first glance

Comentarios: I had to differentiate brickk and mortar stores from online stores (or both) and the description field is used for customers to see what kind of store the locator finds. Creative solutions!

Puntos a favor:

We sell to retail stores under several brand names the stores may sometime carry one or more brands - the beauty of this app is that I could use the filtering feature and with great was assign the retailers to the brands. This is more than just an average app - it has a lot of differentiating values! The customer service has been personable and highly responsive.

Puntos en contra:

The need for the map caching separately from a third party - which at first was just Google - now there is another provider that isn’t Google so that was an improvement .

Easy set up and maintain with great customer service

Puntos a favor:

Very easy to set up and customise the map. Customer service is very responsive and helpful. Low costs.

Puntos en contra:

After setting up a partner account, you will need to assign an email address for each of your child account. I have 5 child accounts and I don't possibly have 5 active email address and this could be made a lot easier.

Easy to install and use with great support

Comentarios: A very good solution for using store map on your website. Can't imagine not having this on our site!

Puntos a favor:

It is easy to install, use, and manage. Customer support is very responsive.

Puntos en contra:

We had some initial issues setting up the API keys, but the customer support team set us up in minutes.

Great App, Customer Service is Top Shelf

Comentarios: Absolutely stellar customer service. They have been quick to respond and help me restore the functionality of the app if I can't figure it out. One of their reps immediately called me and set up a Zoom session and walked me through an update that was hard to understand (because of Google API).

Puntos a favor:

Very good app and I recommend it. The basic premise of pasting embedded code to run the script is straightforward as long as you read the instructions. Our store location page on our website works great with an intuitive search bar for address or zip, with an accompanying Google map.

Puntos en contra:

The dependency on Google for the APIs. The app and the instructions for using it are fine, but Google seems to make everything more complex that it needs to be.

easy to use and great support

Puntos a favor:

very quick responses when i had issues and always friendly!

Puntos en contra:

nothing to say, works all just fine and the team is great.

Best Store Locator

Comentarios: We have used a number of store locator platforms for our customers to find our resellers in the USA and internationally. This is the only store locator option that was easy to use and had awesome support. The only issue I have is with finding geo-coordinates of international addresses, but that is a Google Maps issue more than Store Mapper.

Puntos a favor:

Ease of use, customer support, consistent performance

Puntos en contra:

Google mapping doesn't work so well with international addresses

Storemapper Store Locator

Comentarios: Great Consumer Store Locator tool for our website.

Puntos a favor:

Ease of installation and use. Superior Customer Service!

Puntos en contra:

There is nothing about this product we do not like.

Really easy and great support

Puntos a favor:

Even though we don't have physical locations, just field reps, this was adaptable to our needs

Puntos en contra:

Took a bit of effort and communication to figure out how to adapt this so it worked. Happy in the end though.

The Perfect Store Locator

Comentarios: From the start Storemapper has made the onboarding experience seamless, required minimal (if any) developer support, enabled fast implementation, and provided superior customer support.

Puntos a favor:

Storemapper came highly recommended by a partner and we could not be happier about the ease of use, the simple integration to our site and the exceptional and timely customer service.

Puntos en contra:

There are no negative issues we've faced from Storemapper.

Storemapper

Puntos a favor:

The customer support was super helpful!

Puntos en contra:

I wish that the integration/upload process was a bit smoother.

Great Product and Customer Service

Comentarios: Loved the product and the customer service was outstanding anytime there was a issue. Would use again if I need this type of product in the future and I would recommend to others.

Puntos a favor:

Storemapper was great for my association to funnel customers to my members. It was easy to set up and update monthly.

Puntos en contra:

Which there had been a better option to integrate with our website so that the mapping would of been realtime with current members.

Great service and great team

Comentarios: This team - especially [SENSITIVE CONTENT]- has been and continues to be great. I get the attention I need - and the response to any issues or extras is quick!

Puntos a favor:

Easy to use and delivers what I need. I have a very specific use case and the team is always there to help.

Puntos en contra:

Not really... maybe a more slick, smoothed out display and cms? Not dealbreakers at all.

Good Product, Quality Customer Service

Comentarios: Very good application, leaps and bounds ahead of our old software which crashed. We were able to upload and implement this system in a matter of days after the our old software crashed.

Puntos a favor:

Storemapper is easier to use in regards to setting up the account and adding in entries into the system. The customer service is second to none, they are quick to response and always find a solution to any problem that arises, no matter how big or small.

Puntos en contra:

There are a couple small issues / missing features that would make this product better. The main one being multiple account logins. We have a large dealer network which is handled regionally. Without multiple access maintenance now falls to one user. This is somewhat rectified using the Drive Sync feature, but we have to customise our spreadsheet in order for it to suit the data upload

Rubline Scents

Comentarios: Very pleased

Puntos a favor:

So simple to add or delete a store and it’s east to setup

Puntos en contra:

Don’t have any negative comments of the software

Great features and very helpful support team

Comentarios: 100% positive - usually when there is an issue it's something I'm doing and the support team helps me figure it out.

Puntos a favor:

We love how easy it was to set up and make frequent updates which we do quite a lot for these two music holidays....we have over 2500 locations in our Storemapper database and at anytime time close to 1,000 of these locations are being displayed on the Map for Teach Music Week (March) and/or Kids Music Day (October).

Puntos en contra:

We've utilized StoreMapper for both Teach Music Week and Kids Music Day for 4 years now and nothing negative to report at this time...

StoreMapper

Comentarios: We needed a Map of our state with every one of our pickup location populated, searchable with links inbuilt.

Puntos a favor:

Ease of use and spreadsheet control. Customisation

Puntos en contra:

Lack of inbuilt map layer options - although it is connected to a third party that is easy to implement.

Great product!

Puntos a favor:

Easy to use for our consumers, and their customer support is incredible

Puntos en contra:

Could have different map styles - different shapes/colours for example

2+ years of use - Fantastic product

Puntos a favor:

Ease of integration, plenty of help docs and videos, prompt and efficient support.

Puntos en contra:

Can't fault the product or the support. A++++

Super responsive customer support

Comentarios: I can't say enough good things about their customer support, I highly recommend.

Puntos a favor:

The user experience of adding locations and editing items on the map is easy.

Puntos en contra:

When Google makes updates I needed to reach out to customer support to fix the integration, but they were quick to respond and resolve the matter.

Great Customer Service

Comentarios: GREAT customer service

Puntos a favor:

Ease of Implementation Does exactly what it claims to do User friendly interface inexpensive compared to other solutions Seemless integration with our BigCommerce Store Front

Puntos en contra:

Minimal customization available I don't have any other Cons

Friendly customer service

Puntos a favor:

The app is easy to setup and use. Very knowledgeable and friendly customer service. Thanks to [SENSITIVE CONTENT HIDEDEN] for jumping into Zoom and resolved in less than 5 mins!

Puntos en contra:

Maybe offer a free version for <50 locations.

HIGHLY recommend StoreMapper!

Comentarios: There's a lot going on at Three Twins Ice Cream - we're building the next great American ice cream brand. We're growing by leaps and bounds. We're having fun, being challenged, and making a difference.
Bottom line, we need a store locator map for our growing organic ice cream business. StoreMapper is a GREAT way for potential customers to find our inconceivably delicious ice cream.
We couldn't ask for better customer service and a competent product - and highly recommend this location tool for anyone needing a store locator for a website.

Puntos a favor:

Ease of use, with the sync feature for Google Docs, updating is a snap. Genuinly friendly and capable customer service Clean map design, with easy search features.

Puntos en contra:

Haven't found one yet!

Easy to use

Comentarios: Great customer service with a quick response time.

Puntos a favor:

Storemapper makes it easy to update our website. I like that they use google sheets so our team can make updates as they are needed.

Puntos en contra:

I do not have any issues with Storemapper.

Great, Personable Service

Comentarios: Like this down-to-earth company. They seem to genuinely care.

Puntos a favor:

Great, responsive customer service. Great looking store mapper.

Puntos en contra:

I was struggling a bit with the implementation but the support team was always there for me.