Opiniones de Tap My Back

Sobre Tap My Back

Cree equipos más fuertes, potencie un liderazgo más inteligente y sienta el pulso de su organización con Tap My Back Employee Engagement Software.

Descubre más sobre Tap My Back

Puntos a favor:

Various integrations in various software. Many very useful templates and examples.

Puntos en contra:

Only feature that I am not sure if it exists is, it should be integrated with some of the most office used programs so we dont have to sign in to another website.

Valoraciones de Tap My Back

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,4
Relación calidad-precio
4,6

Probabilidad de recomendación

8,5/10

Tap My Back tiene una valoración global de 4,6 estrellas sobre 5 según las 94 opiniones de usuarios de Capterra.

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Filtrar opiniones (94)

Fernanda
Talent & Culture Manager en Uruguay
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Tapmyback un buen aliado para la gestión del Talento

5,0 hace 2 años

Comentarios: Tapmyback nos está ayudando mucho a poder construir nuestra cultura organizacional.

Puntos a favor:

Es una herramienta muy intuitiva y práctica que acompaña muy bien la cultura de feedback 360 y reconocimiento. Tiene un buen balance entre simpleza y a la vez poder abarcar aspectos claves. La atención al cliente es muy buena y rápida. También pedí algunas customizaciones simples que fueron resueltas con mucha eficiencia.

Puntos en contra:

Si completas algo y no das click en confirmar, no se guarda en borrador lo que estabas haciendo. Esto puede ser un poco fustrante si ya habias completado un feedback extenso.

Respuesta de Build Up Labs

hace 2 años

!Hola, Fernanda! !Muchas gracias por la espectacular rese?a! !Estamos muy contentos de que este disfrutando con Tap My Back y nos encanta saber que nuestra plataforma esta ayudando Tavano a construir su cultura organizacional! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un email a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Gilberto
Asesor SR en México
Alimentación y bebidas, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Valor Agregado

3,0 hace 2 años

Comentarios: Una oportunidad a reforzar en medios digitales internos, que se tenia es valorar y reconocer el esfuerzo que realiza de manera interna digital la gente, hoy en dia con esta herramienta nos conectamos de manera interna y publicamos las actividades que estan realizando cada usuario y recibir un Tap es motivador

Puntos a favor:

Que es una. Herramienta para valorar y reconocer a la gente

Puntos en contra:

No me permite agrandar las imagenes que publican los usuarios

Respuesta de Build Up Labs

hace 2 años

!Hola, Gilberto! !Muchas gracias por la espectacular rese?a! !Estamos muy contentos de que este disfrutando con Tap My Back! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un correo electronico a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Rodrigo
CEO en Uruguay
Desarrollo de programas, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Muy buena herramienta para reconocimiento en equipos remotos.

4,0 hace 2 años

Comentarios: Genera un feedback 360 donde se pueden reconocer a integrantes de cualquier equipo y también para hacer seguimiento de su plan de desarrollo profesional

Puntos a favor:

Su facilidad de uso, la integración con Slack y el buen mensaje que transmite al compartir reconocimientos por diferentes valores.

Puntos en contra:

El UI de la herramienta es pobre o poco actualizado.

Respuesta de Build Up Labs

hace 2 años

!Hola, Rodrigo! !Muchas gracias por la espectacular rese?a! !Estamos muy contentos de que este disfrutando con Tap My Back! Tomamos notas de su solicitud y discutiremos internamente como podemos mejorar nuestra UI. Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un correo electronico a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Francisca
PMO en Uruguay
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Muy buena herramienta!

4,0 hace 2 años

Comentarios: Muy buena!

Puntos a favor:

Es una gran herramienta para promover el feedback dentro del equipo.

Puntos en contra:

Cada vez que entro tengo que logearme. La página donde veo el feedback que me pidieron no es muy amigable, seria mejor ver una lista y luego elegir el feedback para acceder.

Respuesta de Build Up Labs

hace 2 años

!Hola, Francisca! !Muchas gracias por la rese?a y los comentarios detallados! !Nos alegra que este disfrutando con Tap My Back! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Pero, ?podrias darnos mas detalles enviando un correo electronico a team@tapmyback.com? Muchas gracias, Equipo Tap My Back

Diego
Growth Director en Uruguay
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una herramienta útil para trabajar en equipo

4,0 hace 2 años

Comentarios: Muy buena

Puntos a favor:

Tiene muchas funcionalidades interesantes y se puede planear planes de desarrollo ademas de reconocer trabajo

Puntos en contra:

que el menu cambia al costado derecho sin que se note, y la ux no es ideal

Respuesta de Build Up Labs

hace 2 años

!Hola, Diego! !Muchas gracias por la revision y los comentarios detallados! !Nos alegra que este disfrutando con Tap My Back! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Pero, ?podrias darnos mas detalles? Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un correo electronico a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Josefina
Social Media en Uruguay
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Original servicio

5,0 hace 2 años

Puntos a favor:

Su facilidad de uso! Es realmente fácil aprender a utilizarlo.

Puntos en contra:

No hay ninguna contra para mí! Realmente muy fácil

Respuesta de Build Up Labs

hace 2 años

!Hola, Josefina! !Muchas gracias por la espetacular rese?a! !Nos alegra que este disfrutando con Tap My Back! Si hay algo que cree que deberiamos mejorar. haganoslo saber enviando un correo electronico a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Cecilia
data analyst en Uruguay
Electrónica de consumo, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una herramienta innovadora

5,0 hace 2 años

Puntos a favor:

Integración con slack, como integra a todo el equipo en animo de agradecimiento

Puntos en contra:

Que los feedbacks no sean anónimos para los managers

Respuesta de Build Up Labs

hace 2 años

!Hola, Cecilia! !Muchas gracias por la rese?a y los comentarios detallados! !Nos alegra que este disfrutando con Tap My Back! Los comentarios pueden ser anonimos, segun la configuracion elegida. !Nos encantaria saber mas de usted! Envienos sus comentarios si se le ocurre algo mas a team@tapmyback.com. Muchas gracias, Equipo Tap My Back

Sebastian
Sebastian
Digital Content Lead en Uruguay
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great tool to create stronger team relationships!

5,0 hace 2 años

Puntos a favor:

It's very friendly to incorporate into a team dynamic and processes with plenty of options to share and distribute taps across different channels.

Puntos en contra:

I guess the biggest drawback as a team leader is that I cannot see how a team member qualifies themself. It would be great to be able to access this so when we meet to set new development plans we both have both evaluations to compare and it can make conversations easier.

Respuesta de Build Up Labs

hace 2 años

Hi Sebastian! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! That's a good point you're raising there. We took notes of it and will carefully think about it because it's something we also are thinking of implementing - so many thanks for pointing out this need! If you'd like to send any more suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back

Gary
MD en RU
Ingeniería civil, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Tap My Back & Meon

4,0 hace 2 años

Comentarios: Extremely helpful team and clear platform to use, with interactive support from the head office team

Puntos a favor:

Tap My Back is easy to install and extremely intuitive. The main team made connection with us and helped us understand extra features and even took on board some of our ideas which were later implemented. integration with MS Teams is useful. the main recognition platform is so simple to use plus alignment with our company values is pertinent and clear to use.

Puntos en contra:

As the platform has developed, the extra features don't really have enough launch explanation around them but the core simplicity remains.

Respuesta de Build Up Labs

hace 2 años

Hi Gary, Thank you so much for your super detailed review! You are absolutely right, and we will implement feature announcements soon, whenever we have new releases. Thanks again! Team Tap My Back

Linda
Software tester en Letonia
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

good engagement tool in remote work era

3,0 hace 2 meses Nuevo

Puntos a favor:

It gives an opportunity to engage with my colleagues without direct contact. Easy way to say thank you.

Puntos en contra:

Through my profile I cannot go to the received taps, if I want to review them. GIFs are cropped and thus loose their meaning as they cannot be fully seen.

Respuesta de Build Up Labs

hace 2 meses

Hi Linda, Many thanks for your reviews and comments. You are right, some GIFs are cropped, depending on the device we are using to access the NewsFeed. We've prioritized it on our backlog! Regarding the visualization of the Taps received, you can use the filtering option on the NewsFeed to select a specific user (including your own). If we can help you further, please do not hesitate in contacting us! Kind regards, The Tap My Back Team

Ricardo
HR Director en México
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

The app you didnt know you need until you see it working

5,0 hace 4 meses

Comentarios: Recognition is a main issue for companies, TapmyBack, is in the midpoint of being funny, interactive, but keeping in mind that it is important to recognice.

Puntos a favor:

Easy to implement, adaptative look and feel, lot of features

Puntos en contra:

Not yet, still using it. If I found something will let you know

Respuesta de Build Up Labs

hace 4 meses

Hello Ricardo! Thank you so much for the great review! We are very happy that enjoy Tap My Back! If you'd like to send any more feedback and/or suggestions in the future, you can always send us an email at hello@tapmyback.com. We'd love to see more input from you! :) Thanks again, Team Tap My Back

Lucas
Partner en EE. UU.
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great program for peer to peer recognition and visibility into the great things going on in our firm

5,0 hace 8 meses

Comentarios: Has been a great experience internally and recruiting tool for engagement

Puntos a favor:

Ease of use, visibility into the great things going on in our firm - giving rewards for those things

Puntos en contra:

Seems there are features that may be useful we aren't using - we would like it to automatically score things and automate reward systems

Respuesta de Build Up Labs

hace 8 meses

Hello Lucas! Thank you so much for the great review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We would love to connect with you and help you set up the automated rewards system you want. Could you please send us an email to hello@tapmyback.com with your requirements and/or to set up a call with our success team? Thanks again, Team Tap My Back

Rui
Partner en Portugal
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Employee recognition and pulsey surveys became part of our feedback culture

5,0 hace 8 meses

Comentarios: Overall, Tap My Back became part of the company culture at COMON, making the process of collecting and providing feedback an easy, timely and painless task.

Puntos a favor:

Easy of use, both for administrators and end-users. Available on the web, Slack, Microsoft Teams, and mobile app makes it even easier to use and collect feedback. Templates and examples for surveys and forms make the job of the administrator much easier and faster.

Puntos en contra:

Analytics and dashboards still need some improvement.

Respuesta de Build Up Labs

hace 8 meses

Hi Rui! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more detailed feedback and/or suggestions about the Analytics and dashboards, go ahead and send us an email to hello@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back

Jessica
Teacher en EE. UU.
Administración educativa, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A fun app for work?

5,0 hace 9 meses

Comentarios: This has been a great addition to our school!!

Puntos a favor:

I thrive in a close and happy work community. This app allows us (teachers) to recognize each other for things at do on a daily basis. It is so nice to be able to part each other on the back with this fun app!!

Puntos en contra:

I truly have no complaints about this app.

Respuesta de Build Up Labs

hace 9 meses

Hello Jessica! Thank you so much for the review and feedback - we really enjoyed reading this! Tap My Back Team

Pedro
CEO en Portugal
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy-to-use APP for employee recognition through Slack

5,0 hace 8 meses

Comentarios: We use Tap My Back to motivate people after each meaningful accomplishment or when a colleague does an extra mile to help someone

Puntos a favor:

It's very easy, but also fun to use Recognition in this APP and all our team can see it happening on the desired Slack channel. Plus, I love to use GIFs associated with praise

Puntos en contra:

It could be more obvious to see a rewards catalog before starting the redemption process

Respuesta de Build Up Labs

hace 7 meses

Hi Pedro! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! We are continuously improving our platform, and the rewards catalog visualization is also on our roadmap :) Thanks again, Team Tap My Back

Neethu
Business Analyst en RU
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excellent tool for quick feedback!!!

5,0 hace 4 meses

Comentarios: The requirement for quick input, frequently on demand, is the main issue that Tap my Back attempts to solve. We can tap someone while they are moving, which is wonderful and makes it challenging for us to find an excuse not to provide feedback to a colleague.

Puntos a favor:

There are many choices for sharing and distributing taps across many channels, and it is very easy to integrate into team dynamics and processes.

Puntos en contra:

As a team leader, I suppose the largest disadvantage is that I am unable to determine how a team member qualifies themselves.

Respuesta de Build Up Labs

hace 4 meses

Hello Neethu! Thank you so much for the great review and also for the web app feedback! Regarding how to determine how team members qualify themselves, you can always request their feedback (or they can do a self-assessment). Learn more here: https://tapmyback.crunch.help/en/i-am-a-user/request-feedback-1 Thanks again, Team Tap My Back

Usuario verificado
Usuario de Linkedin verificado
Veterinaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Very Good Software

4,0 hace 2 años

Puntos a favor:

We've found Tap My Back very motivational within our company, especially during Covid when we want to highlight good points about our team members to bring positivity back to the team.

Puntos en contra:

The app isn't that good, I have found this quite hard to use.

Respuesta de Build Up Labs

hace 2 años

Hello! Thank you so much for the honest feedback! We really appreciate it! We would love to know more about the App usability issue that you raised, could you send us an email to team@tapmyback.com explaining it in more detail? Please and thanks! Team Tap My Back

Benoit
Digital Analyst en Australia
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Teammate Feedback

4,0 hace 2 años

Comentarios: It really helps emphasis on our core values while providing recognition which improves the team motivation.

Puntos a favor:

We use the tool to provide public recognition to other people. We integrated the tool with slack. Every time someone is delivering good quality work internally or to clients. It helps showing appreciation to someone in alignment with the organizational values. We created 13 types of badges. We also use the tool for feedback. Anyone can ask particular feedback on his work via the tool. On regular basis we also evaluate the general mood of the team and how likely they are to recommend one of his peers/friends to work with us.

Puntos en contra:

I think we do not use the tool at its full capabilities. One of the feature I found uneasy to use was the analytics tool. But this might be simply because I don't use regularly.

Respuesta de Build Up Labs

hace 2 años

Hey Benoit! Thank you so much for the review and detailed feedback! We love to receive feedback like yours! And we're very happy that you're enjoying using Tap My Back :) Meanwhile, always feel free to send us an email (team@tapmyback.com) with ideas and suggestions - we'd love to hear more from you! Thanks again! Team Tap My Back

Kimberly
SSG Manager en EE. UU.
Propiedad inmobiliaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Facebook for Work

4,0 hace 2 años

Puntos a favor:

Our teams can connect and see others achievements and comments, which helps us support each other.

Puntos en contra:

It often is forgotten about. Although super easy to use, I think because you have to log in and write reviews on a different webpage, many people don't utilize it.

Respuesta de Build Up Labs

hace 2 años

Hi Kimberly, Thank you for the honest review! Indeed, engagement can sometimes be a problem. We are currently devising ways to better engage our users. Also, did you know that we have integrations with Slack and Microsoft Team? Perhaps that would be an easier way to have everyone on board! If you have any other comments, please send us an email to team@tapmyback.com, the more feedback, the better we can understand our users, and the more we can improve our product. Thanks again, Team Tap My Back

Aashish
Executive en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use Employee Engagement and Recognition tool

4,0 el año pasado

Comentarios: Great tool. Recommended for small, medium enterprises who are growing and want to have a well defined employee engagement and recognition process in place.

Puntos a favor:

- The product was complete self-service. Easy to sign-up, setup and roll it out to team within a matter of days - The existing templates made it easy to setup but at the same time provided enough small customizations to make it look specific to our organization - No frills, easy to use UI made it easy for the employees to adopt it - Ability to send pulse surveys to a group or all employees, doing peer-to-peer recognition and also 360 feedback

Puntos en contra:

- There is a big library of options for gifting to employees with cards to brand names. However, sometimes the easiest option and preferred option is cash gift cards and this was not easy to figure out or do on the site

Respuesta de Build Up Labs

el año pasado

Hi Aashish! Thank you so much for the great review! Regarding the cash gift cards, actually it is now possible to give it to employees, linked to the recognition they received. Unfortunately, the official release was not done yet, and that's why you didn't see it (only some customers are using the beta version). If you want to use it right now, please send us an email to hello@tapmyback.com. Anyways, you'll receive an email with the official launch very soon :) Thanks again, Team Tap My Back

Nicole
Office Administrator en Canadá
Petróleo y energía, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Love this App!!

5,0 hace 2 años

Puntos a favor:

Super easy to use and maintain. We have several employee recognition programs based on Tap my Back usage. It’s a fun, fast and simple way to high five team mates especially when having to socially distance!!

Puntos en contra:

Nothing really? Maybe just getting more employee engagement in using the app more.

Respuesta de Build Up Labs

hace 2 años

Hello Nicole! Thank you so much for the spectacular review! We're extremely happy that you're enjoying using Tap My Back! We'll consider your feedback, rest assured - in fact, we are already working on some engagement strategies to help our users use the app more often! Thanks again! Team Tap My Back

Michele
Director of Operations en EE. UU.
Propiedad inmobiliaria, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great for Team Building

5,0 hace 2 años

Comentarios: My overall experience has been very positive. It has motivated team members.

Puntos a favor:

It is very user friendly. I love how this provides recognition and rewards to staff members and creates a positive work environment . It has been a great tool during this past year.

Puntos en contra:

I did not find any features missing from this software. It is very easy to use and there have been no issues with log in or anything. It has been stellar!

Respuesta de Build Up Labs

hace 2 años

Hi Michele, Wow, thank you for the spectacular review! We're very glad that you're enjoying using Tap MyBack! Thank you! Feel free to reach out to us if you come up with any ideas of things you would like to see on our platform, email us at team@tapmyback.com or chat with us via the chat widget! Thanks again! Team Tap My Back

Arkadeb
Senior Software Engineer en India
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

One of the best recognition system

5,0 hace 5 meses

Comentarios: Wonderful. Enjoyed recognizing my team mates and receiving them has been a joy. Being able to share images and gifs is a plus.

Puntos a favor:

Easy, transparent. Integrated with Teams.

Puntos en contra:

Profile UI has less details. Can be more analysed and with more data.

Respuesta de Build Up Labs

hace 4 meses

Hello Arkadeb! Thank you very much for the review and comments. Regarding the profile UI, anything in specific that you would like to see there? Thanks again! The Tap My Back Team

Nilvia
Accountant en EE. UU.
Contabilidad, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Opportunity

4,0 hace 2 años

Puntos a favor:

You have the capability to look for the name and also leave a note.

Puntos en contra:

Not having an app on my computer to tap someone quickly instead of login in every time.

Respuesta de Build Up Labs

hace 2 años

Hey Nilvia, Thank you so much for the review and feedback! If you have any other improvement ideas or suggestions, please send us an email to team@tapmyback.com, we'd love to hear more from you! Many thanks, Team Tap My Back

Sridhar
Consultant en India
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Superb tool to give and get recognisations

5,0 hace 4 meses

Comentarios: Simply superb

Puntos a favor:

Superb tool to give and get recognisations

Puntos en contra:

Some kind of reminders to tap somebody if they any team members good job is done

Respuesta de Build Up Labs

hace 4 meses

Hello Sridhar, Many thanks for your review and comments. We will keep on working on improving our recognition reminders tailored to each account. Kind regards, The Tap My Back Team