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Opiniones de Tap My Back

Sobre Tap My Back

Cree equipos más fuertes, potencie un liderazgo más inteligente y sienta el pulso de su organización con Tap My Back Employee Engagement Software.

Descubre más sobre Tap My Back

Puntos a favor:

Various integrations in various software. Many very useful templates and examples.

Puntos en contra:

Only feature that I am not sure if it exists is, it should be integrated with some of the most office used programs so we dont have to sign in to another website.

Valoraciones de Tap My Back

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,4
Relación calidad-precio
4,6

Probabilidad de recomendación

8,5/10

Tap My Back tiene una valoración global de 4,6 estrellas sobre 5 según las 109 opiniones de usuarios de Capterra.

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Filtrar opiniones (109)

Fernanda
Talent & Culture Manager en Uruguay
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Tapmyback un buen aliado para la gestión del Talento

5,0 hace 3 años

Comentarios: Tapmyback nos está ayudando mucho a poder construir nuestra cultura organizacional.

Puntos a favor:

Es una herramienta muy intuitiva y práctica que acompaña muy bien la cultura de feedback 360 y reconocimiento. Tiene un buen balance entre simpleza y a la vez poder abarcar aspectos claves. La atención al cliente es muy buena y rápida. También pedí algunas customizaciones simples que fueron resueltas con mucha eficiencia.

Puntos en contra:

Si completas algo y no das click en confirmar, no se guarda en borrador lo que estabas haciendo. Esto puede ser un poco fustrante si ya habias completado un feedback extenso.

Respuesta de Build Up Labs

hace 3 años

!Hola, Fernanda! !Muchas gracias por la espectacular rese?a! !Estamos muy contentos de que este disfrutando con Tap My Back y nos encanta saber que nuestra plataforma esta ayudando Tavano a construir su cultura organizacional! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un email a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Gilberto
Asesor SR en México
Alimentación y bebidas, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Valor Agregado

3,0 hace 3 años

Comentarios: Una oportunidad a reforzar en medios digitales internos, que se tenia es valorar y reconocer el esfuerzo que realiza de manera interna digital la gente, hoy en dia con esta herramienta nos conectamos de manera interna y publicamos las actividades que estan realizando cada usuario y recibir un Tap es motivador

Puntos a favor:

Que es una. Herramienta para valorar y reconocer a la gente

Puntos en contra:

No me permite agrandar las imagenes que publican los usuarios

Respuesta de Build Up Labs

hace 3 años

!Hola, Gilberto! !Muchas gracias por la espectacular rese?a! !Estamos muy contentos de que este disfrutando con Tap My Back! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un correo electronico a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Rodrigo
CEO en Uruguay
Desarrollo de programas, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Muy buena herramienta para reconocimiento en equipos remotos.

4,0 hace 3 años

Comentarios: Genera un feedback 360 donde se pueden reconocer a integrantes de cualquier equipo y también para hacer seguimiento de su plan de desarrollo profesional

Puntos a favor:

Su facilidad de uso, la integración con Slack y el buen mensaje que transmite al compartir reconocimientos por diferentes valores.

Puntos en contra:

El UI de la herramienta es pobre o poco actualizado.

Respuesta de Build Up Labs

hace 3 años

!Hola, Rodrigo! !Muchas gracias por la espectacular rese?a! !Estamos muy contentos de que este disfrutando con Tap My Back! Tomamos notas de su solicitud y discutiremos internamente como podemos mejorar nuestra UI. Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un correo electronico a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Francisca
PMO en Uruguay
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Muy buena herramienta!

4,0 hace 2 años

Comentarios: Muy buena!

Puntos a favor:

Es una gran herramienta para promover el feedback dentro del equipo.

Puntos en contra:

Cada vez que entro tengo que logearme. La página donde veo el feedback que me pidieron no es muy amigable, seria mejor ver una lista y luego elegir el feedback para acceder.

Respuesta de Build Up Labs

hace 2 años

!Hola, Francisca! !Muchas gracias por la rese?a y los comentarios detallados! !Nos alegra que este disfrutando con Tap My Back! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Pero, ?podrias darnos mas detalles enviando un correo electronico a team@tapmyback.com? Muchas gracias, Equipo Tap My Back

Diego
Growth Director en Uruguay
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una herramienta útil para trabajar en equipo

4,0 hace 3 años

Comentarios: Muy buena

Puntos a favor:

Tiene muchas funcionalidades interesantes y se puede planear planes de desarrollo ademas de reconocer trabajo

Puntos en contra:

que el menu cambia al costado derecho sin que se note, y la ux no es ideal

Respuesta de Build Up Labs

hace 3 años

!Hola, Diego! !Muchas gracias por la revision y los comentarios detallados! !Nos alegra que este disfrutando con Tap My Back! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Pero, ?podrias darnos mas detalles? Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un correo electronico a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Josefina
Social Media en Uruguay
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Original servicio

5,0 hace 2 años

Puntos a favor:

Su facilidad de uso! Es realmente fácil aprender a utilizarlo.

Puntos en contra:

No hay ninguna contra para mí! Realmente muy fácil

Respuesta de Build Up Labs

hace 2 años

!Hola, Josefina! !Muchas gracias por la espetacular rese?a! !Nos alegra que este disfrutando con Tap My Back! Si hay algo que cree que deberiamos mejorar. haganoslo saber enviando un correo electronico a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

Cecilia
data analyst en Uruguay
Electrónica de consumo, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una herramienta innovadora

5,0 hace 3 años

Puntos a favor:

Integración con slack, como integra a todo el equipo en animo de agradecimiento

Puntos en contra:

Que los feedbacks no sean anónimos para los managers

Respuesta de Build Up Labs

hace 3 años

!Hola, Cecilia! !Muchas gracias por la rese?a y los comentarios detallados! !Nos alegra que este disfrutando con Tap My Back! Los comentarios pueden ser anonimos, segun la configuracion elegida. !Nos encantaria saber mas de usted! Envienos sus comentarios si se le ocurre algo mas a team@tapmyback.com. Muchas gracias, Equipo Tap My Back

Miguel
Miguel
Marketing & Employer Branding Manager en Portugal
Usuario de Linkedin verificado
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Generating Impactful experiences through feedback

5,0 hace 7 meses

Puntos a favor:

How easy it is to implement processes and get people and teams to interact on the platform. Feedback is critical for any company that wants to improve. In itself, as wonderful as it is, for it to work it requires staff training and context.

Puntos en contra:

Feedback needs context and sometimes it is hard to undestand where that comment came from. The ability to add a context to a review/evaluation would be welcome.

Respuesta de Build Up Labs

hace 7 meses

Hi Miguel! Thank you so much for the great review and also for the constructive feedback! We are very happy that enjoy using Tap My Back! Thanks again, The Tap My Back Team

Roxanne
Internal Sales Executive en RU
Veterinaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Perfect for recognition and rewards

5,0 hace 5 meses

Puntos a favor:

It's a great way to thank other colleagues for their efforts and time. It encourages each person to help other out and thank each other more.

Puntos en contra:

The app isn't very good at loading, but can easily use the online version instead.

Respuesta de Build Up Labs

hace 5 meses

Hello Roxanne, Many thanks for your review and comments. The app shouldn't take much time to load on the smartphone. Was that something that happened recently? If so could you please share with us your mobile operating system? Warm Regards, The Tap My Back Team

Page
Digital Marketing Specialist en EE. UU.
Propiedad inmobiliaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy to Implement but difficult to engage

3,0 hace 2 años

Comentarios: Overall the service is an affordable way to implement a peer to peer review program but as with any service of this type it take a lot of initial user buy-in or it just won't work to give the culture boost that you are needing.

Puntos a favor:

The software is easy to implement for most companies, it has the ability to quickly and easily keep lists of your employees and their titles and roles in the organization. It is a fast and effective solution to quickly provide a platform for peer to peer and supervisor to peer reviews.

Puntos en contra:

The character limit on how much detail you can leave is incredibly difficult to work within. These shouldn't be character limited and I think it would be nice to see if the person leaving you the feedback was on your team or from a different group.

Respuesta de Build Up Labs

hace 2 años

Hi Page! Thank you so much for the review! And thank you for the valuable feedback too! Those were good points you've raised. We took notes of it and will carefully think about it because it's something we also are thinking of implementing - so many thanks for pointing out this need! If you'd like to send any more suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back

Rafaela
Performance & Data Director en Portugal
Medios online, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best support app for your team management

5,0 hace 7 meses

Puntos a favor:

It's a great support for team feedback and even quality management. Your feedback is also valuable and considered into the app if you have any considerations. Great app all in all!

Puntos en contra:

I feel that in my company should have been selected a owner to manage the app and ocasionally show the company the new features and have an integration plan (so it's not really a con, it's an advice for whoever is planning on implementing such a tool).

Respuesta de Build Up Labs

hace 7 meses

Hi Rafaela! Thank you so much for the great review and also for the web app feedback! We are very happy that enjoy using Tap My Back! Thanks again, The Tap My Back Team

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Increase the engagement in the company

5,0 hace 7 meses

Comentarios: I love the app! It improved the engagement of the team ddrstically.

Puntos a favor:

The product is very intuitive on one side but on the other it has a lot of features and flexibility to modify if a person wants that. Rarely today apps can combine that features, easy to use with freedom to customize.

Puntos en contra:

I think some of the features of the app are not that visibile without research, and maybe prevents from opening the full potential of the app to the customer

Respuesta de Build Up Labs

hace 7 meses

Hi there! Thank you so much for the great review and also for the web app feedback! Thanks again, Team Tap My Back

Usuario verificado
Usuario de Linkedin verificado
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

If you need this type of product, this is the one to use

3,0 hace 5 meses

Comentarios: For managers who don't habitually give their team positive feedback, this can help remind them both to do it, and HOW to do it.

Puntos a favor:

What I liked about Tap My Back is that it normalizes and standardizes and thus allows you to give your team feedback in a positive, uniform way.

Puntos en contra:

Not every employee wants to be recognized publicly, there is a feature for one on one feedback I believe but I had a hard time finding it.

Respuesta de Build Up Labs

hace 4 meses

Hi there, Thank you so much for the review and feedback! Regarding the private feedback, you can do it going through the Feedback Hub, but we can also enable in your account positive recogniton in private mode. If you want us to assist you, please send us an email at hello@tapmyback.com. Thanks again, The Tap My Back Team

Flor
Administrative analyst en México
Telecomunicaciones, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Practical and direct

5,0 hace 7 meses

Comentarios: It's something new for me and this father sometimes receive this type of congratulations that motivate you, when you think that nobody is paying attention to your work, you get a little message :)

Puntos a favor:

At first it seemed a bit complicated to me, and with use you find it, it's like everything new, this father the options it has, it has the important thing that is the objective of the platform, options to say thank you.

Puntos en contra:

I think it's a very good platform, I know it's growing and I think it still lacks options, more emoticons, gifs, maybe attaching videos, making small clips, it would be great to have those kinds of options

Respuesta de Build Up Labs

hace 7 meses

Hello Flor, Many thanks for your review and comments. It is a very good suggestion and we already passed your feedback to the product team :) If we can help you further, please do not hesitate in contacting us! Kind regards, The Tap My Back Team

Usuario verificado
Usuario de Linkedin verificado
Telecomunicaciones, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Average recognition app

5,0 hace 6 meses

Puntos a favor:

Ease-of-use to share recognition notes peer to peer.

Puntos en contra:

Limited catalog for recognition's description.

Respuesta de Build Up Labs

hace 6 meses

Hi there, Thank you so much for the review and feedback! Regarding the recognition catalog, is up to the Account Administrators to decide which ones are available. Thanks again, The Tap My Back Team

Roshan
Project Manager en India
Recursos Humanos, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Easy engagement

5,0 hace 5 meses

Comentarios: It'd been an amazing experience overall

Puntos a favor:

Feedback Tap my friendRecognition Team communication

Puntos en contra:

Nil I have been using for a whole now and I dont see any such feature

Respuesta de Build Up Labs

hace 5 meses

Hi Roshan! Thank you so much for the great review and also for the web app feedback! Thanks again, The Tap My Back team

Sebastian
Sebastian
Digital Content Lead en Uruguay
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great tool to create stronger team relationships!

5,0 hace 2 años

Puntos a favor:

It's very friendly to incorporate into a team dynamic and processes with plenty of options to share and distribute taps across different channels.

Puntos en contra:

I guess the biggest drawback as a team leader is that I cannot see how a team member qualifies themself. It would be great to be able to access this so when we meet to set new development plans we both have both evaluations to compare and it can make conversations easier.

Respuesta de Build Up Labs

hace 2 años

Hi Sebastian! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! That's a good point you're raising there. We took notes of it and will carefully think about it because it's something we also are thinking of implementing - so many thanks for pointing out this need! If you'd like to send any more suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back

Richard
Account Manager en RU
Ingeniería civil, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Recommendation for tap my back

4,0 hace 3 años

Comentarios: I feel like tap my back is a "behind the scenes" app. I give and praise a lot of people for small work that all adds up and it has lead to promotion internally!

Puntos a favor:

Very easy to use, its good to show recognition to the company that others might not see.

Puntos en contra:

There could be more options, i think Tap my back is just 1 thing really, to say well done to someone. Is there any other additional things to add?

Respuesta de Build Up Labs

hace 3 años

Hi Richard! Wow! We loved your testimony! And we're happy that Tap My Back has supported you in promoting people! That's incredible! Regarding your cons feedback, what would you like to see? Actually, depending on the package you get access to different features, such as surveys and a give/ask feedback option. Thanks again! Team Tap My Back

Julia
HR Manager en EE. UU.
Servicios para el consumidor, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

RealManage

4,0 hace 3 años

Comentarios: good

Puntos a favor:

very easy to use, easy to follow format.

Puntos en contra:

not enough space to provide comments and feedback

Respuesta de Build Up Labs

hace 3 años

Hello Julia! Thank you so much for the review! And we're very happy that you're enjoying using Tap My Back :) You mention that space is not enough to provide comments and feedback. Thanks for reporting! We'll take a look at this with our product team. Always feel free to send us an email (team@tapmyback.com) with ideas and suggestions. We'd love to hear more from you :) Thanks again! Team Tap My Back

Lee
warehouse manager - ireland en RU
Servicios, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Awesome Software

4,0 hace 3 años

Puntos a favor:

Its so easy to use and motivates the whole team.

Puntos en contra:

Cant really think of any. But one thing that isn't included that would be good is that we can give points out of 5 to our colleagues

Respuesta de Build Up Labs

hace 3 años

Hi Lee, Thank you so much for the review and feedback! We're so glad that you enjoy using Tap My Back! And thanks again for your suggestion! You are referring to a rating system, that's an idea - we'll take note and we'll discuss this with our product team. Meanwhile, if you would like to elaborate more on your idea, or come up with any other improvement suggestions, please send us an email to team@tapmyback.com, we'd love to hear more from you! Many, many thanks! Team Tap My Back

Kristen
Admin Assistant en EE. UU.
Consultoría de gestión, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Tap My Back

5,0 hace 3 años

Puntos a favor:

I like that you can create a post for anyone throughout the company. It's a great way to show how appreciative you are for something someone has done or their work ethic.

Puntos en contra:

There are times it can be hard to search for a co-worker within your company if they do not add their last name and there are multiple people with the same first name.

Respuesta de Build Up Labs

hace 3 años

Hello Kristen! Thank you so much for the review! We're happy that you're enjoying using Tap My Back! You're not the first person mentioning that issue. We took note and will do our best to come up with a solution. Thanks again! Team Tap My Back

Sandeep
Recovery Leader en India
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Super Easy to use

4,0 hace 3 años

Comentarios: Never faced any issues from user perspective... it's always up and running... Benefitted organization by Helping to keep motivation up among employees and building/improving relationships across remote teams. Cheers.

Puntos a favor:

From user perspective... it's a breeze... Super Easy and Real Quick!!!

Puntos en contra:

sometimes face issues with SSO. It would be good if it's integrated on our intranet site instead of accessing and external website URL

Respuesta de Build Up Labs

hace 3 años

Hi Sandeep! Thank you so much for the review! We love that you enjoyed using Tap My Back! You do have a few good points, were you not using integrations? Tap My Back has integrations with Slack and MS Teams and we also have an API if another type of integration is required. Many thanks, Team Tap My Back

Michele
Director of Operations en EE. UU.
Propiedad inmobiliaria, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great for Team Building

5,0 hace 3 años

Comentarios: My overall experience has been very positive. It has motivated team members.

Puntos a favor:

It is very user friendly. I love how this provides recognition and rewards to staff members and creates a positive work environment . It has been a great tool during this past year.

Puntos en contra:

I did not find any features missing from this software. It is very easy to use and there have been no issues with log in or anything. It has been stellar!

Respuesta de Build Up Labs

hace 3 años

Hi Michele, Wow, thank you for the spectacular review! We're very glad that you're enjoying using Tap MyBack! Thank you! Feel free to reach out to us if you come up with any ideas of things you would like to see on our platform, email us at team@tapmyback.com or chat with us via the chat widget! Thanks again! Team Tap My Back

Dário
Co-Founder & PM en Portugal
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great tool to build a more connected team

5,0 el año pasado

Puntos a favor:

Definitely the ease of use and how it integrates smoothly with Slack.

Puntos en contra:

The mood feature could have more options to be more accurate, but they informed us it should be implemented soon.

Respuesta de Build Up Labs

el año pasado

Hi Dário! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more feedback and/or suggestions, go ahead and send us an email to hello@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back"

Mauricio
Mauricio
warehouse manager en México
Usuario de Linkedin verificado
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easiest feedback ever!

4,0 hace 2 años

Comentarios: Tap my back helped me have better interaction with my co-workers and have the ideas and suggestions of everyone taken to count.

Puntos a favor:

Thanks to this app I can get the right feedback from my subordinates, taking in count opinions and also ideas for future implementation.

Puntos en contra:

I don´t have cons as for the app, but sometimes the information can loose a little bit of value when the employee feels overwhelmed by the size of the survey.

Respuesta de Build Up Labs

hace 2 años

Hi Mauricio and sorry for our late reply. Thank you so much for your review. And we completely agree: shorter pulse surveys are way better than traditional long surveys. Feel free to exchange some ideas with us about surveys templates by sending us an email to hello@tapmyback.com. We'll be happy to assist you! Team Tap My Back