Opiniones de Beyond

Pésima estrategia de precios y negociaciones engañosas

Comentarios: Me contactaron de Beyond para gestionar la estrategia de precios de mi agencia con más de 60 propiedades. Me confirmaron unas condiciones que no se cumplieron, establecieron los precios que ellos quisieron y los activaron sin revisar manualmente si la estrategia estaba en mercado. Resultado?
- Grandes pérdidas económicas porque entraron reservas a precios ridículos en temporada alta.
- Propietarios enfadados debido a esas pérdidas.
- Cobro de comisiones no acordadas. Había acordado un 1% SIN incluir el precio de limpieza y cuando reviso los cobros me incluyen todo el importe total. Se lo notifico y me dicen que lo sienten y me dan créditos. Les comunico que eso no es lo acordado y proceden con amenazas.

Puntos a favor:

- Interfaz amigable - Equipo de onboarding personalizado

Puntos en contra:

- Precios engañosos - Negociaciones que no se cumplen - Nefasta estrategia de precios no acorde al mercado - Precios bases sin calcular correctamente

Great Pricing for Value

Comentarios: Definitely would (and have) recommended to others. Customer service/support is very responsive/helpful.

Puntos a favor:

I was quickly able to tune my pricing to both optimize my pricing so that I could increase occupancy, as well as average rate. The integration with AirBNB & VRBO allowed me to quickly adjust, as well as view market conditions to understand how to set my pricing strategy.

Puntos en contra:

There isn't a way to apply the same parameters to both the AirBNB & VRBO channels. Also, there isn't yet a Booking.com or TripAdvisor channel.

Great tool

Comentarios: I like it and recommend, however please consider the above improvements

Puntos a favor:

Easy of use, easy integration, good pricing recommendation

Puntos en contra:

The fact that the synchronization not always works well, so often I am not sure what is valid, if the data in Beyond or Airbnb. Also, I do not like the fact that the fee charged by Beyond is on the inicial price, not on the price after discount

Ponderosa realty & Management Estes Park CO

Comentarios: mediocre. Staff is nice and helpful, but results have been extremely disappointing.

Puntos a favor:

Easy to setup "gap fill" to be able to rent dates the would normally be lost due to nightly minimums. Integrates with Lodgix. Some market place data through insights.

Puntos en contra:

-Bookings fell off by over 50% once Beyond came online. -Far over charges for properties. -So far has resulted in less bookings, shorter stays, less lead time on bookings. ---All of this is in contrast to my 16 years of experience. Airbnb & VRBO account managers tell me I'm behind competitors in my area by nearly 40%. Airbnb says they see 96 days lead time for reservations and VRBO is 132 days lead time for reservations. But yet Beyond tells me to expect a 53 day lead time for reservations. This is contrary to Airbnb, VRBO and my 16 years of experience. -Terms used in Beyond are confusing. (Base price vs min price vs max price) -Booking reviews go away after 7 days. This is just stupid. Why can't I have access to these indefinitely? Being a small business, with only 3 people, I need time to even review these let alone, research, & assess.

One disappointment after another.

Comentarios: The sale/purchase was ok but once I left the show room, I experience one let down after another. I purchased on a Tuesday and not until Friday did I hear from [sensitive content hidden] and only after I reached out to them to see what the holdup was. I was told the office was very busy but will get to me soon. From that point on, every time I reach out to see what the delays was. One excuse after another. A month later, still no title and no registration. I'm expected to drive a street legal golf cart without registration or tags. I have already been pulled over by the police. Lucky for me I carry my bill of sale and he was ok to let me go without a citation. How much longer is it going to take to get this street legal cart legal.
I have hesitated to submit this review for fear customer service will only get worst.

Puntos a favor:

The color and the look of the lifted cart.

Puntos en contra:

Customer service was pretty much non existing. Little after sale follow-up or service.

Great Company definitely increased our revenue

Comentarios: We have had a great relationship with Beyond and couldn't be happier! Love the fact they operate 24/7/365 behind the scene and have increased our nightly rates so we never feel like we are leaving money on the table.

Puntos a favor:

Increased Revenue and easy to use! Would highly recommend

Puntos en contra:

Don't really have any cons. We have found our partnership lucrative and Beyond is very easy to use and work with.

Don't run an Airbnb without it!

Comentarios: great customer service and fast syncing with my airbnb calendar makes pricing a breeze!

Puntos a favor:

take s the stress out of pricing my calendar

Puntos en contra:

some functions are hard to understand but I manage without them for my needs

Great Product

Puntos a favor:

Simple to implement and to use, great support

Puntos en contra:

Not suitable for multi unit usage right now

A wise business decision

Comentarios: I am "beyond" thrilled with this asset to our company

Puntos a favor:

We are a small company and Beyond helps us to manage our income in the most professional way!

Puntos en contra:

Because we are small, it does take my attention away from other projects.

So far so good!

Comentarios: So far it has been very good, they are easily accessible if needed. The rentals that have come in have been varied in pricing and some have been very good, others lower but those will hopefully help overall occupancy.

Puntos a favor:

The staff is great, they are very easy to work with and quick to respond if there are questions or issues. So far it has been interesting to see the variance in pricing.

Puntos en contra:

The lower pricing can be quite low, but those are also on last minute bookings so they may not have been booked otherwise.

Good Solution for Yield management

Puntos a favor:

Good software and good team doing follow up

Puntos en contra:

Nothing special

Beyond Pricing Makes Me Money

Comentarios: I recommend Beyond Pricing to everyone I can. The tool is extremely valuable, and I know I'm making more money and spending less time managing prices than I would be if I were doing it all manually.

Puntos a favor:

Managing pricing for my vacation rental sounds like it could be a daunting task when taking into account all the variables that can impact the price; however, Beyond Pricing makes it very easy. I love the fact that you just manage your base price and it adjusts everything from there. I've already made a lot more money using Beyond Pricing to get me the optimal rate than I've spent on the product.

Puntos en contra:

Figuring out my base price was a bit difficult. I used the Nearby Listings to see what would be a good base price to start with, but I found that the base price it was showing me of other listings resulted in prices that were way too high. I ended up adjusting it down and slowly built it up the price as bookings came in. I also found that the base price that seemed to work well in the popular months was too low for the slower months as they booked up well before 30 days out. The data it gives is really helpful and will help me get the optimal rate for the slower months next year.

Excellent Pricing

Puntos a favor:

Beyond Pricing is the most accurate pricing tool I've used. It gets the prices I want exactly how I would set it if I was doing it manually. I've tried dozens of other pricing tools but Beyond Pricing has the best data to price your listing the way it should.

Puntos en contra:

Pricing is slightly higher than similar products.

We've been using BP for over 4 years

Comentarios: We've been using BP for over 4 years now and have stayed loyal, its effectively help us set our market pricing in Chicago

Puntos a favor:

We believe our pricing is effectively being set for our specific market

Puntos en contra:

The customization options aren't always clear or easy to understand

Beyond Pricing is top of the line

Puntos a favor:

Dynamic Pricing is key to running a good business

Puntos en contra:

Sometimes the sync doesnt work that well

Beyond

Puntos a favor:

I like that I can just let the pricing do its thing.

Puntos en contra:

I feel like sometimes my prices are too high and I find myself discounting at the last minute.

Game Changer!

Comentarios: Great!

Puntos a favor:

Amazing and has gotten us best AVR ever!

Puntos en contra:

the 1% charge, when i have properties doing 500k a year, i dont want to give away 1%. I would like flat fee

Love it! Easy peasy!

Comentarios: Great support help when needed, and no problems yet!

Puntos a favor:

- Calendar is great- Customize tab is a life saver- Reservation gaps is great- Last minute discounts tab is wonderful- Overall easy and wonderful to work with

Puntos en contra:

Nothing. It's great! If I needed to find one, I'd say the price to use, but that's it.

Excellent pricing tool!

Puntos a favor:

I like the user interface, it is easy to use!

Puntos en contra:

Beyond is very expensive. I think moving to a flat fee model would be better.

Beyond Pricing is AMAZING

Puntos a favor:

Beyond pricing saves us so much time in dynamic pricing for all of our properties. I love that we can manipulate when needed, but rarely need to. The data and analytics is top notch.

Puntos en contra:

We don’t have any cons about Beyond. It has saved us so much time and made us so much money.

Worth the cost

Comentarios: Excellent, easy to install and simple to use.

Puntos a favor:

That it prices out each day three years in advance based on the competition.

Puntos en contra:

Nothing. I like everything about this product.

Beyond Rocks!!!

Comentarios: good product and good software.

Puntos a favor:

They are very easy to use and very friendly, calendar is easy and they have very direct communication when you send and email.

Puntos en contra:

They dont charge you on USD they charge you on EUR.

TOTALLY UNRECOMMENDABLE SOFTWARE

Comentarios: HIGHLY DISAPPOINTED AND TOTALLY UNRECOMMENDABLE SOFTWARE COMPANY

Puntos a favor:

We have absolutely no pros for BeyondPricing. After an approximately 6-month use, we were informed by our PMS (a very popular PMS) that it no longer supported any integration with BeyondPricing. Upon addressing the issue directly with BeyondPricing, its management team vehemently denied such issue with the integration. Therefore, we were left without any revenue management software, and had to research and go again through the extensive effort to integrate an alternative revenue management software to our PMS to support our revenue management program. At the least, BeyondPricing could have informed us of the termination of their integration with our PMS.

Puntos en contra:

On top of denying that its integration with our PMS had been terminated (by the PMS), BeyondPricing FRAUDULENTLY took a last payment of over $2,000 from our credit card and refused to reimbursed it even though BeyondPricing was in breach of contract for not being able to provide the service.

Amazing STR Pricing Algorithm!

Comentarios: Overall BP is on point! They have helped our rates and occupancy significantly. We have been a loyal client for over 2 years becuase they are making us so much revenue!!

Puntos a favor:

The platform is user-friendly and easy to manage. The data and stats are very useful in helping us with our revenue management. Customer service and support is excelent.

Puntos en contra:

I have not experienced any cons and they have always responded to feedback.

Excellent pricing software

Comentarios: The customer support has been very impressive. Completely satisfied with their response to my questions and concerns. Good onboarding experience.

Puntos a favor:

Has helped us fill mid-week gaps better and capitalize on high demand holidays and weekends. We even have a few homes with revenue increases over 50% YOY due to better pricing decisions. Provides helpful market data to make better pricing decisions. Excellent support - lightening fast response whenever I have a question. Helpful when onboarding a new home to get the pricing set up quickly.

Puntos en contra:

There is a steep learning curve at the beginning and this is not a set it and forget about it software. It does require some hands on manipulation of the strategy based on understanding of the local market.