Sobre QuickBooks eCommerce
TradeGecko es un potente software de gestión de inventario y pedidos para marcas multicanal, comercio electrónico y venta al por mayor.
Easy to use is what a like most about this software.
The reporting is TERRIBLE. Want to see how many products you sold in the last 12 months.
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Marlyn Yolideska
Alternativas consideradas:
El mejor software para pequeñas, medianas y grandes empresas
Comentarios: Quickbooks nos permite manejar todas nuestras necesidades contables de forma eficaz y eficientemente. Por esta razón, no pretendemos cambiar de software, ya que funciona efectivamente en nuestra organización; vemos que es una excelente solución para los problemas que presentábamos antes de utilizarla, razón por la cual, la seguiremos empleando durante los próximos años.
Puntos a favor:
Quickbooks es un sistema excelente; puede hacer casi todo a un nivel de excelencia. Todavía presento ciertas necesidades contables que QuickBooks no puede manejar aún por nosotros.
Puntos en contra:
La operatividad del sistema no siempre es muy acorde a lo solicitado. Por esta razón; es muy común que deba consultar archivos de ayuda o usar google para recordar cómo debo hacer una tarea poco repetitiva, debido a que la interfaz de usuario no es sencilla. Tiene un grado de complicación, para descifrar cómo realizar la acciones poco ejecutadas, sin una dirección. El empleo de otras herramientas es frustrante en muchas ocasiones.
Usuario verificado
Transforma tu negocio de manera sencilla!
Comentarios: Por el tiempo que llevo usándolo, QuickBooks es un software muy fácil de usar en empresas grandes o pequeñas y, además, la gestión de existencias es perfecta!.
Puntos a favor:
La principal ventaja es que tenemos toda la información que necesitamos de cada cliente en único lugar. Además es muy sencillo agregar nuevos artículos a nuestro inventario y realizar un seguimiento de ellos de los mismos.
Puntos en contra:
El precio ha ido aumento con el tiempo y ya no es tan barato como en los comienzos, aun así vale la pena para nuestro uso. Algunas veces hay algunos errores pequeños, pero generalmente se eliminan rápidamente debido a que se actualiza con frecuencia.
Phill
Love it
Comentarios: I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately. Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.
Puntos a favor:
I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.
Puntos en contra:
If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug. I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7. On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.
Respuesta de Intuit
hace 8 años
Hi Phill, Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day! Regards, Alicia TradeGecko
Usuario verificado
Alternativas consideradas:
QuickBooks eCommerce - A Comprehensive Solution for Small Businesses
Comentarios: Overall, my experience with QuickBooks eCommerce has been positive. The software has streamlined my business operations by providing a centralized platform to manage my online store and accounting needs. The software's integration with other QuickBooks products has also been helpful in creating a more comprehensive view of my business finances.
Puntos a favor:
QuickBooks eCommerce is an all-in-one solution that provides a seamless integration of online store management and accounting. The software offers a user-friendly interface that makes it easy to manage inventory, track sales, and process payments. The ability to create customized invoices and reports is also a standout feature that provides valuable insights into business operations.
Puntos en contra:
The initial setup process can be a bit overwhelming for users who are new to the software. However, QuickBooks eCommerce offers extensive online resources, including video tutorials and webinars, to help users get up to speed quickly.
Michael
TradeGecko - you want the REAL scoop - Read here - NO ONE will tell you this before you buy
Comentarios: Well, i went through 4 attempts to integrate over a year, before after 1000's of hours documenting, troubleshooting, sitting on calls, I said enough is enough. I am done. They agreed, and I am on MTM until i move off shortly My new pick is not made yet. I can't stay here though. THE SOFTWARE DOES NOT Work as described. At all. Their methodology on Amazon changed over a 2 month period. I pointed that out to therm. I was on my third Account Exec at that point. You don't really have account execs, I was just providing them so much that they did not know about the holes in their system. (Returns automated processing non existent for example) , they were providing me some assistance.
Puntos a favor:
Not much. The Product / Variant organization in the Left Hand Nav, takes a LONG time to get used to, it is far from intuitive. The "Intelligence " reporting is FAR from it. Garbage Data In garbage data in reports? Maintaining your inventory integrity is IMPOSSIBLE in TG. For "supply chain " software they do not take in data from integrated channels for the following critical fields: "On Order" (reserved) , IN TRANSIT (unbelievable) , and the CAPPER - They have NO MECHANISM TO RECORD unit level Returns. They depend on Sold 1 - Degrade one methodology and only count a return when the Amazon App is SYNC'd and the INV in Trade Gecko for FB overall INV position. Not taking into account Returns, muchus less inaccurate receivings, lost stock in the AMAZON distribution network (2 items a day for me) - you inv is INACCURATE on any item the moment it is shipped to AMAZON. Of course non of the above data gaps are discussed, nor is you will have to manually process returns at an order level in their system.
Puntos en contra:
Lets get right to it. The main reason people buy this platform is to integrate AMAZON FBA / and several other businesses. Any combination is possible - eBay and Walmart are supported BUT ONLY with a CART ROVER account which they provide and set up with WM etc. As is typical NO TRAINING is provided on CARtROVER, and there is no knowledge base in the Gecko system. Bonus, ther support will tell you that they are not able to support cart rover problems. So recapping yes you can integrate with other channels beyond WOO COMMERCE, and Amazon (whom have custom APP integrations we'll cover those next) - with a totally different, fairly complex, piece of middleware for which you will receive no training and limited support. A year in i get 5 errors a week out of Rover. Huge time sucker, you will notice a theme there. The GLARING inadequacy of TG is the lack of integrated returns processing. THIS IS THE DEAL KILLER. As we are all buying this tom mage our MULTI CHANNEL inventory with CONSTANT INS and OUT of 1 piece here on eBay, 2 units out the door on amazon and another on my Woocommerce site. In my 20 plus years of eCommerce I find that 5% is a good number for what you can expect in returns from the end customers. More on Amazon due to their return policies. Your inventory integrity is non existent quickly. You would need to sync the app daily or every other day. No one will ever give you that direction though from TG. Staff is unaware of these issues.
Samuel
Everything is more secure thanks to cloud services. One of the best advantages is not needing to pur
Comentarios: Mostly With Excel, it took me an hour or more to complete my inventory management; however, Quickbook only took me about half as long. Less time spent on work means more time for my family and other activities. I am really grateful that I discovered this program since it helps me live better and streamlines my workday.
Puntos a favor:
With the online version of 08, it's simple to always have the most recent updates. The ability to share files is the precise tool an accountant needs to simply communicate the information required to maintain your books and submit your taxes. If you ever need it, you may easily access QuickBook loan funds as well as the 2008 paycheck through the program. Access is advantageous whenever and anywhere.
Puntos en contra:
Some processes' naming conventions are a little intimidating until you figure out exactly where they are and what they are called. Features may be moved as a result of the upgrades, making it more challenging to discover them. There are occasionally problems with the online connectivity, as there are with any cloud-based applications.
Sona
Straightforward yet Effective
Comentarios: I have a much better-organized experience and excellent clientele service. QuickBooks eCommerce is a fantastic online experience that contains quick and accurate stock management.
Puntos a favor:
This program has worked flawlessly for me, and I had no trouble implementing it. It's a fantastic choice in the context of the other contestants.
Puntos en contra:
A very minor issue, but only with a CART ROVER account that they supply and set up with WM etc. are eBay and Walmart supported. This may cause trouble for those looking to link eBay and/or Walmart accounts.
Raymond
Poor Experience with Tradegecko
Comentarios: We started a small confectionery business in October 2014, and needed a system to keep track of sales, stock and finances. After reviewing several platforms, we settled with Shopify for the POS and web store, TradeGecko for the inventory management, and Xero for accounting. The idea was to integrate these platforms so a sale in the shop will flow through Shopify to Tradegecko, and then to Xero. At that time, Shopify could not link directly to Xero and could not calculate basic cost of goods sold for accounting purposes. We went for TradeGecko to overcome these issues, and because the front end of the software is very user friendly for keeping track of over 1000 SKUs. On paper, and if it all worked TradeGecko would be fantastic. In practice, there have been data synchronisation issues from the very beginning which TradeGecko has admitted they cannot fix. Our experience with their customer service has been very frustrating, and they now recommend that we leave TradeGecko for another system. We are therefore going through a painful and expensive process of migrating to Dear Systems, which we also use for another business and which has worked seamlessly. The synchronisation issues are straight forward and we have never understood why they cannot be resolved. Everyday, we have about 200-500 sales through our POS that flow through to TradeGecko via two Shopify accounts (amazingly Shopify POS only allows one shop per account, so we need two Shopify accounts for two shops). On some days everything then flows through to Xero fine, but far too often several sales will be missing. Because of this, our accountants have to spend between 15 minutes and 3-4 hours trying to manually reconcile the missing amounts between TradeGecko and Xero. This extra work has been costing us over US$1,000 per month alone. In addition, TradeGecko cannot as at the end of 2015 split out total amounts by payment methods. As a retail shop, we settle most of our transactions by cash, but also have credit cards, debit cards, contactless cards, etc. We have to manually download every transaction daily and use a pivot table in Excel to tie figures to our bank statements. This adds another half an hour of work a day. Having used Dear Systems and TradeGecko extensively for a period of time, I can say that we made the mistake of liking the look of TradeGecko over its function. Dear Systems has since also updated their user interface. We and our accountants have spoken and explained the situation to probably every single member of TradeGecko’s technical team over the past 15 months. The number of times we have repeated ourselves and chased for a response is absolutely unbelievable. We were promised fixes along the way, but eventually even TradeGecko has given up. We feel very disappointed and let down by TradeGecko, whose final solution was for us to either continue with our manual workarounds or migrate to another platform, which is also a big disruption for a small business like ours. We hope that other small business owners can avoid what we experienced. We have wasted a lot of time and energy on TradeGecko instead of focusing on our business. It is a stress that we did not need.
Respuesta de Intuit
hace 7 años
Hi Raymond, Thanks for your honest review. We appreciate your feedback and will definitely look into improving some of the issues that you are facing with the system.
Christian
Quickbooks is still the best personal businesses
Puntos a favor:
The convenience of having everything in one location where you can find it all is something I like. Due to the link, inventory management is simplified and multiple entries are decreased
Puntos en contra:
It is Incredibly annoying to have to keep getting in touch with clients to explain why we oversold and why our inventory is negative despite our rules forbidding overselling.
James
QuickBooks eCommerce Helps Make Inventory Management Simple
Puntos a favor:
Without Quickbooks eCommerce I would spend more time on inventory management which would take away from creating new products to sell and distribute. QuickBooks is a valuable time saving tool for my business.
Puntos en contra:
Nothing. Great Software that save me time and effort.
Zachary
quickbooks eCommerce review
Puntos a favor:
quickbooks ecommerce has work flawlessly for me and its very easy and accesible to use, it is very simple and very effective, and has practical good feautures.
Puntos en contra:
customer service, was good just took long to reply.
Adnan
e commerce IT, SOLUTIONS, AND SERVICES
Comentarios: over all is its not very complex ,very easy to use for small and large businesses.good things is all in one place which is very help full for your account in the end of the year,
Puntos a favor:
Invoice and PaymentsTax deductions, Powers full reports,Sales and sales tax , mileage tracking,cash flow receipt captured , income and expense,organise your account automatically.
Puntos en contra:
lack of direct professional supportlack of reports out side the accountlimitation of number of transactions, limitations of number of users,
Stephanie
Consistently horrible support experience
Comentarios: Possibly okay if you don't want to actually know how many products you have sold, or add any inventory to your system OR stop selling when you run out of stock. But honestly - before I started my business I worked in software development, so I consider myself pretty tech savvy - and this product is unreliable, unfinished, and comes with poor quality support.
Puntos a favor:
We have two retail websites on shopify, and sell wholesale using the b2b portal or entering orders on behalf of our customers, depending on their region. Initially we found Trade Gecko (now QB Commerce) easy to implement and get up and running with. It's a pretty-looking interface, and at least on the surface, is quite easy to use. The b2b portal works well and our customers like using it to order their products.
Puntos en contra:
The reporting is TERRIBLE. Want to see how many products you sold in the last 12 months. Oh - you can't. (We sell one product as a part of several bundles, all configured inside TG - reporting can NOT cater to this). Are you wanting an inventory management system to - you know - manage your inventory? Don't bother. Trade Gecko lags so much we CONSTANTLY oversell. We aren't even super high volume yet (200-300 orders a day in a peak season release), and it can't keep up. SO frustrating having to constantly contact customers to explain why we oversold, and why our inventory is negative despite our settings being set to NOT allow overselling. Don't even BOTHER trying to do a stock transfer. We make stock available at a specific type as a part of a new release, and spend weeks hyping this up to our customers - then Trade Gecko takes 2+ hours to receive the stock in?! Customers waiting, angry (understandably) and us rushing manually adjusting stock in and out to get it to work, only to find all our inventory numbers are DOUBLED when it eventually published two hours later. After going back and forth with support several times we were told that we can't stock transfer more than 2000 units at a time. TG isn't designed to do that. (SO... our full container shipments of 10,000+ items have to be split up because our system can't cope?!) Honestly the WORST support experience consistently - SO many core functions missing, or don't work properly.
Joel
Alternativas consideradas:
Great Software
Comentarios: I really like the software and Customer support is always very helpful in every aspect.
Puntos a favor:
Reporting is good. It is also easy to use. Integrates with other software easily.
Puntos en contra:
There is not a payment integration that syncs with wholesale orders or on site sales.
Respuesta de Intuit
hace 3 años
Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.
Usuario verificado
QuickBooks Online the easy way out!
Comentarios: I personally enjoy the effortless operation of the software and the potential growth in businesses .
Puntos a favor:
* Home page layout : Easy to access all your ribbons from the home page. * The Developers took their time to make the software dummy proof in regards of using it. * You can sync your bank account with the software for better evaluation . * Makes stock-take a whole lot easier .
Puntos en contra:
*The constant buffering just after a update on the software side . *There are no dark theme for the software and put straining on your eyes.
Lea
QuickBooks Commerce as the best guide for the small businesses
Comentarios: Quickbooks Commerce like I said made my life easier especially in the office finances and invoicing.
Puntos a favor:
It makes my life easier for it is easy to use and learned a lot from this book. It really organize your businesses finances.
Puntos en contra:
For me it is expensive. We also did not get the feedback we needed at the initial set up time which ended up up messing our inventory and created a problem on bigger over time.
Aaron
Quick books are still the best way to gain information
Comentarios: My overall experience with quick books has been a learning process but after ironing out all the kinks it works. Well done.
Puntos a favor:
It is easy and very Informa table to use giving a hands on experience and step by step detailed approach to you projects at hand.
Puntos en contra:
It was quite limited with lots off categories, so you do not get the full experience
Matthew
E-commerce with Quicks Books commerce
Comentarios: Quick books has streamlined out e-commerce management and moving from now commerce has been night and day.
Puntos a favor:
The returns feature is the best for e-commerce tracking with the impulse purchase with buyers and the disposition to venders
Puntos en contra:
Online help was is not as good as it could . Operators take to long of a turn around to answer questions.
Karan
"Value for money"
Comentarios: With Quickbooks, I can generally see how my business is doing. I can keep track of my costs, sales, inventories, financial reports, and other crucial data for making wise decisions. The thoroughness of Quickbooks is what I appreciate most about it. A user-friendly accounting and inventory system is available for small to medium-sized businesses. Additionally, its configurable reports tailored to the user's data needs. Daily, weekly, monthly, and even annual sales reports, inventory-related reports, expense reports, accounts payable and receivable reports, banking, and many more are just a few of the reports that are crucial to a business owner.
Puntos a favor:
I'm Karan Kumar, a digital marketing analyst. Hello. Comparing Quickbooks to other financial software, I believe it to be one of the better options for small businesses. This software is also used to manage the business's debts and data. Additionally, this software is user-friendly and simple to use.easy and multi-platform accessibility It is fairly user-friendly for business owners wherever there is internet access, and it is supported by a vast network of accountants and bookkeepers. To increase functionality, there are numerous app connectors available.
Puntos en contra:
Since it differs from QuickBooks Desktop and is still a work in progress, the software is not appropriate for all types of companies. To make sure it contains the features you require, you must thoroughly assess the requirements of your organisation. Internet is necessary.In essence, you are entrusting a service provider to do a crucial company function. Obviously, there are dangers involved.dependence on a service provider like that It will get harder and more expensive to handle this function yourself as time goes on.If you do not have at least a fundamental understanding of the function that is being outsourced, controlling and managing it may prove challenging.
Rafael
A bad software package
Comentarios: I appreciate TradeGecko’s effort to have a competitive software package, but their offering is still far away from that. Their programming skills seem questionable since the company I work for had to hire and pay for our own programmer that would fix their problems… So we can have a reliable service Seems that their marketing strategy is to make it very compatible (see the list of add-ons above); hence, marketableas “compatible”. I appreciate that too; however, Tradegecko seems to be implementing what they know… I question what that is, including but not limited to accounting procedures, programming, warehouse operations or work experience. These are some of the problems I have had so far because I have to use this software: Returns can only be attached to an invoice, so if the customer does not provide the original invoice number, we can’t do anything in TradeGecko – adjust in QB and then we have to adjust the quantities in TradeGecko. NOTE that our customers are retailers so if their clients return an item they are also clueless. Still ongoing problem. We run a sales history report to show invoices paid within a time period, the report returns invoices created on said time period that are paid. New problem, but the report used to work. We want a sales report showing all sales reps in one report, we can only run reports showing one sales rep at a time or all sales without sales rep information. Ongoing problem. Connectivity is very slow, we are in the U.S. running Windows 10 desktops and don’t know where their servers are. Still ongoing problem We have to refresh the screen every time we enter information, otherwise the new data may not update on it’s own. It can take anywhere from 10-30 seconds before I stop seeing the “logging into your account hello[user]”. Still ongoing problem Inventory turnover is very important, but they don’t offer a default report showing stock valuation per date. It’s either today’s information or we have to add a code string at the end of another report to see the value at a specific date. Ongoing problem I'm not disputing the positive reviews, just would like to know if any of the readers have the same problems I have AND how you solved them, if ever.
Puntos a favor:
Keeps track of complex items and variants Integrates with QB Manages a lot of useful information
Puntos en contra:
Constructively, spend more time making of it a decent product, then spend the time making it more compatible Slow system response Lack important reports Requires that the client hires and pays on their own pocket a programmer to solve some problems Little consideration to real work scenarios (like merchandise returns) Very INFLEXIBLE They have good data, but don't know how to manage data
Respuesta de Intuit
hace 7 años
Hi Rafael, Thanks for the feedback and I know some of the team are working on this with you but let me just give some more detail here, 1. Returns - we do currently only support returns against an invoice as we want to make sure we associate any movement of goods against a sales order, we're evaluating if there's another method we should support with this. 2. Sales history report - we've made some big changes and improvements to the intelligence section of TradeGecko and we're making some more improvements to give more flexibility around invoice dates / payment due dates etc., 3. Sales rep report - yep, we don't offer a great solution for this right now, it's on the todo list. 4. Connectivity - our servers are based in the USA (hosted on AWS), so not sure about any latency or speed issues, would love to dive more into this. 5. We're currently working on inventory turnover and more general supply chain metrics and will make sure to update you asap Thanks again and my apologies that I can't solve all of your issues, but happy to give complete transparency on progress to delivering more of the functions that you're looking to run your growing business. I know Priscilla has been in touch and do get back to her or me if there's anything I can do to help, Best, Cameron CEO, TradeGecko
Michael
"Excellent material for QuickBooks online for novices."
Comentarios: QuickBooks Online has made working full time easier than requiring a VPN to sign into your work computer specifically to perform tasks. Now all I have to do is log into QuickBooks online and work from home.
Puntos a favor:
"Excellent material for QuickBooks online for novices." What do you enjoy the most? QuickBooks' report creation flexibility is fantastic! I have complete control on the report's appearance, content, and data. It provides a simple and quick process solution for everything from accounts payable to accounts receivable for a smaller business. I can't attest to the efficacy of this application given we do not use payroll functionalities currently.
Puntos en contra:
These are some frustrations? QuickBooks includes a number of repeated functions. For instance, if you want to look up an account in your general ledger and it's on page three, you'll have to go back to page one and navigate through all the pages to get to page three.
Charlie
Like a custom made order entry and inventory management system, without hassle and expense
Comentarios: The overall TradeGecko system is highly integrated, well designed, and operates without glitches. I never cease to be impressed how the TG team has anticipated every capability businesses such as ours need. Customer support is the best I have experienced in years. Rather than locking you into its own system, TG is an open system that facilitates working with other software and programs. Two TradeGecko (TG) features are essential for us. For customer order entry, TG allows us to automatically import orders from our website, Excel files, and its B2B. Manual entry possible. TG generates attractive invoices, packing lists and enables easy e-mail communication. Our supply chain is 5-6 months so inventory management is an essential 2nd feature. TG provides great functionality and is very easy to update. We always know exactly where we stand with inventory issues. Reporting is a 3rd valuable feature. TG provides invaluable data on individual customer and products. We don't yet integrate TG with our accounting and many of its partners but we plan to begin doing so in 2017.
Puntos a favor:
Does what it is supposed to - at a high level. The order entry component is smooth, integrates with the real world and requires minimal training. The inventory management component simplifies inventory management and provides us with all the information we need to manage inventory (no small task).
Puntos en contra:
There is nothing I do not like about the TradeGecko platform or its team. It is a well-managed business is my fear it will be gobbled up by a leading accounting software company
Usuario verificado
Just another half baked inventory management solution
Puntos a favor:
The best thing about TradeGecko is that it serves it's core purpose, syncing inventory counts across Shopify and Amazon (although we do not use the Amazon integration). It also has a modest collection of csv import/export features for managing inventory. They also seem to be actively developing new features, which is nice. But this concerns me because *many* of the basic features still need a *lot* of work.
Puntos en contra:
In a broad sense, the most significant con to TradeGecko is that most of the app feels "half baked". It seems that everything was developed to serve the specific needs of an initial core user base. This is particularly true of the ShipStation integration (be warned). Granted, we wouldn't have much to gripe about if there were support docs explaining how TradeGecko works in the context of day-to-day business operations. Unfortunately, the docs don't go much further than explaining where the buttons are and what happens when you click them. Apart from setting up the account and performing our first few csv uploads, we've had to fine tune *every* aspect of our TradeGecko workflow through *trial and error*. Not sure if I'm asking too much but this has been an awkward experience, especially considering that the support team, while responsive, has rarely attempted to truly understand our issues. The whole dev team is focused on feature releases & rudimentary usability (which is also lackluster). They seem to have no concept of UX.
samer
Great system for our expanding business.
Comentarios: The top benefit is that we have all the information we need for every customer of ours right in one place. As well as how easy it is to add new items to our inventory and keep track of them as they come and go.
Puntos a favor:
I like the user friendly design, you just follow the steps such as create a customer, create a sales order, create a purchase order for any items that you are out of stock in, receive your purchase order items so it updates your inventory, adjust all items in customer sales order accordingly, once these have been done you finalize the order and email the invoice to your customer. Once all these steps have been completed and you received payment from the customer you mark the order as paid, and that is it you are now finished.
Puntos en contra:
I was kind of just thrown into using this software not knowing anything about it, so it was a little difficult to understand how it is meant to be used. I did not have a lot of spare time to play around with it at first, but once we did mess with it we found that it does actually do almost everything for you.
Debbie
Our Inventory Headaches are Gone
Comentarios:
I run an eCommerce business in South Africa called Sensational Kids - www.sensationalkids.co.za. We curate and sell educational kids toys to people and schools across SA. When we embarked on this journey, I was somewhat naive as to the complexities involved with managing a large inventory of products. We started doing everything with a spreadsheet and our site back end system, but things quickly got out of hand.
Our eCommerce dev company recommended that we consider integrating the site with a dedicated inventory management system that also spoke to Xero accounting. The team at The Hatchery spent 3 months evaluating all the inventory systems that had interfaces to Xero (incl. OrderHarmony, Unleashed etc), and after throwing TradeGecko (TG) into the decision making mix, we realised it was the system of choice for our requirements.
PROS
1. Many inventory systems are weighed down by complexity and archaic interface designs. TG provides current design and interface cues that easily displace the competition when it comes to usability. I consider myself computer literate but by no means an expert, and I find TG to be so easy to work with.
2. Their API allowed our devs to build a seamless integration to TG. Now our inventory and site are kept in sync in real time.
3. Their interface to Xero has saved us a lot of time. A sale on our site goes into TG and then into Xero. Once approved, Xero reconciles the transaction against our bank statement, and whalla, I need do no more to ensure my accountant is happy :)
4. They have some great reports which give me a useful perspective on my inventory. Making good business decisions is so much easier. I am not yet an inventory guru, but thanks to TG I feel I am doing a pretty good job ;)
CONS
1. At times, our devs found turnaround of integration issues a little slow. All contact I have had with TG from a user support perspective has been very efficient, but if you are considering a complex integration then ensure your devs talk to the TG devs in advance.
2. There is no bulk image management process that works well for eCommerce clients like myself. We manage images using our site's back office system, and this works well except for those times when we want to use the TG mobile sales app and then need to manually sync all images to TG.
SUMMARY
Simply put, my business wouldn't be where it is today if it wasn't for this easy-to-use and comprehensive inventory management system. I highly recommend this system!