---
description: ¿Qué piensan los usuarios de Reply? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Reply.
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title: Reply - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de ventas y marketing](/directory/30798/sales-enablement/software) > [Reply](/software/143629/reply)

# Reply

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> Reply automatiza la comunicación de uno a muchos para ti y tu equipo, ampliando dramáticamente tu capacidad de divulgación, al tiempo que la mantiene al 100 %.
> 
> Veredicto: 95 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Reply?

Reply está desarrollado para especialistas en ventas y reclutamiento que necesitan contactar a muchos prospectos y quieren ahorrar tiempo y aumentar su tasa de respuesta para aumentar las ventas.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.6/5** | 95 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funcionalidades | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Reply App
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2014

## Contexto comercial

- **Precio inicial**: 49,00 US$
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratuita)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Chequia, Chipre, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estados Unidos, Estonia, Finlandia, Francia, Grecia, Irlanda, Israel, Italia y 14 más

## Funcionalidades

- Alertas y notificaciones
- Automatización de procesos empresariales
- Biblioteca de contenidos
- Búsqueda de clientes potenciales
- CRM
- Creación de informes/análisis
- Gestión de actividad de ventas
- Gestión de archivos de audio
- Gestión de calendarios
- Gestión de campañas
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de flujos de trabajo
- Gestión de la comunicación
- Gestión de reuniones
- Gestión de tareas
- Gestión del pipeline de ventas
- Gestión del rendimiento
- Herramientas de colaboración
- Lead Scoring
- Marcador automático
- Métricas de rendimiento
- Panel de actividades
- Para equipos de ventas/organizaciones
- Programación
- Programación de citas
- Seguimiento de interacciones
- Third-Party Integrations

## Integraciones (en total: 10)

- Close
- Copper
- Gmail
- HubSpot CRM
- Microsoft Exchange
- Office 365 Document Management
- Pipedrive
- Salesforce Platform
- Vidyard
- Zendesk Sell

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Software de ventas y marketing](https://www.capterra.es/directory/30798/sales-enablement/software)

## Categorías relacionadas

- [Software de ventas y marketing](https://www.capterra.es/directory/30798/sales-enablement/software)
- [Sistemas automatizados de ventas](https://www.capterra.es/directory/12/sales-force-automation/software)
- [Software para la interacción de ventas](https://www.capterra.es/directory/32195/sales-engagement-platform/software)
- [Software para gestión de contenido de ventas](https://www.capterra.es/directory/32395/sales-content-management/software)
- [Software de seguimiento comercial](https://www.capterra.es/directory/32744/sales-tracking/software)

## Alternativas

1. [Pipedrive](https://www.capterra.es/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [Freshsales](https://www.capterra.es/software/155563/freshsales) — 4.5/5 (621 reviews)
3. [Vanillasoft](https://www.capterra.es/software/27609/vanillasoft) — 4.6/5 (233 reviews)
4. [Keap](https://www.capterra.es/software/76390/infusionsoft) — 4.1/5 (1298 reviews)
5. [Close](https://www.capterra.es/software/132667/close-io) — 4.7/5 (164 reviews)

## Opiniones

### "The best sales engagement platform" — 5.0/5

> **Andreea** | *2 de enero de 2022* | Ocio, viajes y turismo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Customer services is a 10+&#10;They continuously improve the product, continuously and for each improvement, you get email notifications and webinars to explain them.&#10;We get at least 2 meetings booked per week with reply.io just because of the way the cadences are set up automatically, they suggest the best copy, ( they have an AI) &#10;And the Chrome extension is amazing at extracting data\!
> 
> **Desventajas**: Well, I would like for the chrome extension to act as zoom info and auto complete the missing details from the profiles we prospect
> 
> I love it\!

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### ""Magical tools for gathering sales leads"" — 5.0/5

> **Md Jahan** | *27 de abril de 2022* | Internet | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: With features like the reply.io chrome plugin, Reply has been leading the way in sales involvement.  " Reply is one of the most widely utilized sales engagement and finding contact information of specific leads. It gives organizations a variety of ways to communicate with targeted leads, including the ability to run campaigns, extract valid email addresses, and integrate with leading CRMs.
> 
> **Desventajas**: Reply.io is the greatest tool for me. I'm using it for every lead generation and marketing project. I didn't see any error on this platform. But the Membership fee is very high, it will be a great step if they reduce the price of the plan.

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### "Painful and unusable" — 2.0/5

> **Usuario verificado** | *9 de julio de 2019* | Propiedad inmobiliaria | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The price of the software is reasonable.
> 
> **Desventajas**: There are so many areas in this software where something that should be easy to do ends up taking five times longer than it should. Whether it's loading data, managing people and campaigns, or logging responses you can expect a lengthy, annoying and confusing process based on an architecture that must have been devised by Byzantine Kafka enthusiasts.&#10;&#10;When you reach out to support they are prompt in responding, but totally unhelpful. They mainly just point out what you've usually already figured out by then - that the only way you are going to get the very reasonable thing you are trying to do done is going to be incredibly time consuming, and draining.&#10;&#10;My favorite (said sarcastically) support guy there is one who, after telling you that you will spend the next three hours updating contacts one-by-one because the system is incompetently built, will then send you silly thumbs up gifs. Now, I enjoy a good gif as much as the next guy, but there is a time and place, and sending a funny gif to someone you've just doomed to several hours of inane data entry is next-level tone deaf.
> 
> Honestly, we are looking for a new vendor for this service, and would recommend anyone looking for this type of service to find another one.  I never write reviews for anything, and my experience with Reply has finally pushed me to be angry enough to do so.

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### "Reply ignites your outbound generation engine" — 5.0/5

> **Terry** | *11 de febrero de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The ability to create multi step campaigns utilizing calls, email, and linkedIn. The tracking capability along with email customization tools really helped.
> 
> **Desventajas**: At first there were a few bugs but the team worked to fix these and provide excellent support when needed.
> 
> The experience was great, we have no complaints and the feature set met all of our needs.

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### "Easy to Use Tools for Startup Sales Teams" — 5.0/5

> **Arzu** | *29 de noviembre de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Reply.io is a product that is still developing and developing really fast. Really great at creating multi-step campaigns. Email adds a new dimension to marketing. There is a team plan where you can work with your team so you can track your team's activities as well. This is really useful for collaborative working.
> 
> **Desventajas**: Sometimes you have to follow too many steps for very simple actions. This can negatively affect the user experience, but I still like the performance of Reply.io. This becomes tolerable as they are pretty quick with support
> 
> I'm new to Reply.io but overall I like it. The Chrome extension is really very functional. It offers a variety of ways for you to communicate with your leads.

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