18 años ayudando a las empresas
a elegir el mejor software

Opiniones de brightwheel

Sobre brightwheel

Ofrece demo gratis para que el usuario pueda comprobar lo fácil que es el registro de entrada/salida, el registro de actividades en las hojas diarias digitales y la comunicación con los padres.

Descubre más sobre brightwheel

Puntos a favor:

Keeps the students information in hand. Very useful and inexpensive if you use the trial version.

Puntos en contra:

The only thing that was sometimes frustrating was the messaging feature-sometimes we did not get an email notifying us there was a message and it would take a while to see and respond to it.

Valoraciones de brightwheel

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,6
Funcionalidades
4,5
Relación calidad-precio
4,5

Probabilidad de recomendación

8,9/ 10

brightwheel tiene una valoración global de 4,7 estrellas sobre 5 según las 3.254 opiniones de usuarios de Capterra.

¿Has utilizado brightwheel?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (3.254)

ana
Duena y administradora en EE. UU.
2128, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Buena applicacion

5,0 hace 5 meses

Comentarios: Ha sido buena. Me han apoyado y es muy practica.
para personas que necesitamos mas ingles se que nos gustaria tener las istruciones en otro idioma.

Puntos a favor:

Que todo esta en una sola aplicacion, me ayuda a mantenerme comunicada con los padres de una forma facil y rapida, ahorro tiempo.

Puntos en contra:

Que las instruciones y explicaciones te dieran la oportunidad de escojer el idioma para tu navegar en el; aunque tienes un monitor por los primeros tiempos; Luego lo necesitas para trabajar hasta que sepas todo el sistema.

Lisbeth
Lisbeth
director de TI en México
Usuario de Linkedin verificado
Telecomunicaciones, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Cuidando a tus hijos

5,0 el año pasado

Comentarios: he tenido una experiencia bastante agradable con esta plataforma.

Puntos a favor:

Es una plataforma muy eficaz para la administracion de cuidado adecuado infantil y educacion.Permite la comunicacion con los padres o tutores del infante,esta plataforma es muy buena para la comunicacion y cuidado,me parece exelente

Puntos en contra:

No tengo ninguna queja de esta plataforma ya que me a funcionado bastante bien

Kelli Jo
Kelli Jo
Director en EE. UU.
Usuario de Linkedin verificado
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Best Childcare Program!

5,0 hace 9 meses

Comentarios: Excellent! I wouldn't switch from this program! Families and staff also are very pleased.

Puntos a favor:

The process of adding a child is easy and quick. The daily reports allows the teachers to add a lot of information so the parents know what day their child has had. It creates trust.

Puntos en contra:

I do not have any cons at the moment. :)

Bonnie
Lead Systems Analyst en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Easy Setup & Great Parent Engagement

5,0 la semana pasada Nuevo

Comentarios: On the whole, Brightwheel is one of our easier softwares that actually does what it says it will do. I highly recommend.

Puntos a favor:

Brightwheel's setup was incredibly easy. Our staff picked it up right away, and we love that parents can easily keep up with what their kids are doing and learning each day. Check-in is a breeze and we love being alerted on the front end if a child is sick.

Puntos en contra:

We do wish it had an api or at least a low code connection to Zapier. We use Salesforce as our primary data source of truth and don't love having to do by hand imports and exports to keep both updated. We also aren't using Brightwheel curriculum. If there was an easier way to import what we are using, that would be amazing.

Joyce
Administrator en EE. UU.
2128, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great parent interface and easy for everyone to navigate, parents and teachers!

3,0 hace 3 meses

Comentarios: I was very happy with the parent interaction and the easy with the billing. If we were looking to increase our classroom visibility i.e. updates, photos etc. I would have continued to use this application.

Puntos a favor:

Brightwheel is a very parent-oriented app. It is extremely user friendly. It has extensive capabilities when it comes to daily reports and updates for the child. It allows parents easy access to staff and to have a in real time picture of the child's day. From a teacher standpoint it is easy and intuitive to use. On the tuition side of things, parents have access to all of their tuition payment records and can schedule payments independently of the school. Posting payments is simple for the administration.

Puntos en contra:

I would be very helpful if the data could be used for other purposes and easily adapted to such things a roll call list, classroom rosters. emergency lists etc. While you can export the data to excel spread sheets it would be very helpful if they provided pre-configured options for these necessary reports.

Shaun
Parent en EE. UU.
2128, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

A bright spot in Child Care!

4,0 hace 3 meses

Comentarios: Overall my experience with brightwheel has been great. We have used it at 2 separate facilities and it works very well for communication with the providers and keeping the parent informed of any and all aspects of their children's daily routine while at the facility.

Puntos a favor:

I like that brightwheel does a great job of allowing the staff at my child's preschool to keep me as a parent updated on what is going on throughout the day in many different aspects.

Puntos en contra:

While not a huge problem, I would like the chat functionality within the App to send push notifications when my wife responds to messages as well. As it is, I will receive a notification if someone from my child's preschool sends a message, but I will not get a notification that my wife sent one as well in response. This would be helpful so that I would know without having to open the App and navigate to find the exact conversation, just to realize that a question has been answered or situation handled.

Mary Beth
Enrollment Manager en EE. UU.
2128, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Reveiw of Bright Wheel features and Reports

5,0 la semana pasada Nuevo

Comentarios: Overall great product. Families, Teachers and admisistrators love the communication feature, thanks for allowing families to be soo connecected to their child's teachers and their child day

Puntos a favor:

easy of making reports, and communication between home and program

Puntos en contra:

The new adminstration feature. The prior feature allowed me to delete documents from a family list if it was not applicable or if they were unable to complete online but instead in person. The families are having difficutly moving throught the enrollment process, the way it is set up now. I would love for Bright Wheel to give providers some power to delete and or go back to the previous feature of adminsitaion that was based on forms Another con is the ablity to make reports based on enrollment start and end dates, this would better assist my program in pulling reports based on dates, for our funders. I currently have to pull everyone from active and inactive to a spread sheet only to delete what I do not need based on enrollment and end dates. This is time consuming for me

Mandy
Preschool Director en EE. UU.
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Brightwheel review

4,0 hace 2 semanas Nuevo

Comentarios: Overall it has been a really smooth process and transition from the other communication app we were using.

Puntos a favor:

parents being able to check in and check out

Puntos en contra:

I wish that when you post pictures to the feed, they posted in a cluster(ex. 1 of 10) instead of posting each picture separately.

Mary
Director and Owner en EE. UU.
2128, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Highly recommended

4,0 hace 4 semanas Nuevo

Puntos a favor:

Staff Time tracking and invoices are the best.

Puntos en contra:

Not being able to delete menu items off the list.

Kandy
Director en EE. UU.
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Brightwheel is a HUGE time saver that simplifies everything

5,0 hace 2 meses Nuevo

Comentarios: Since I'm the Director, Lead Teacher, AND do 100% of the admin work, it has been a huge time saver for me! I used to hand write receipts for every payment I got AND had an old school ledger sheet to keep track of all the money. This has been wonderful. I also love being able to send photos in real time to familes throughout the day.

Puntos a favor:

I love that everything is in one single app. Communicating with parents via email is hard since families get so much email that mine would sometimes get lost. The same with text messages. This just streamlines it so that families know they can go look in the BW app to find anything related to our preschool. Also, I have NEVER had a problem in regards to a response to a questions or problem I've had. You all are very quick to respond and always have a well explained answer that is easy to understand.

Puntos en contra:

I can't really think of anything right now. I'm looking to see if there's a way to sort out income sources for our benefit. For example, I'd like to be able to calculate how much of our income is "tuition" or "field trip fees" or "registration fees" or "early drop off fees" etc. There may be a feature for this but I haven't even had time to dig to find out. :-)

Alania
Lead Teacher en EE. UU.
2128, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Brightwheel is Great!

5,0 hace 3 semanas Nuevo

Comentarios: My overall experience with brightwheel has been great thusfar it is very user friendly and is so far the best app I have used for childcare.

Puntos a favor:

I like how easy to use Brightwheel is and how you can message between parents.

Puntos en contra:

I don't use the learning or paperwork tool so I would say that would be what I least like since it is not utilized.

Khadija
Talent acquisition specialist en Canadá
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great App that has all you need!

4,0 hace 2 meses Nuevo

Comentarios: It’s a good system to use for updates on your child. With ease you can view your child’s potty, meals and sleep schedule whilst viewing and liking photos of the child. It’s really user friendly and easy to message to teachers and sign forms as required.

Puntos a favor:

I like the option to like photos and see real time updates with ease. Especially the part of seeing notes related to their meals.

Puntos en contra:

There isn’t anything in particular that I don’t like about this app as yet. I’ve been on it since July 2024, and so far it’s meeting my expectations.

Gamar
Director en EE. UU.
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Brightwheel is innovating and exciting to use.

5,0 hace 12 meses

Comentarios: My overall experience is great. I use most of the features on the Brightwheel app.

Puntos a favor:

I like the ability for parents to be able to check their child in and out as a backup to our teachers doing it in the classroom.

Puntos en contra:

It doesn't print attendance sheets in the event you have an internet issue.

Karissa
Owner en EE. UU.
2128, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Perfection

5,0 hace 7 meses

Comentarios: Perfection! It is easy to get help from tech support.

Puntos a favor:

I love the ease of Bright wheel's messaging side. I love the simplicity of Billing.

Puntos en contra:

Brightwheel is perfect ! I love everything about this system!

Teela
Childcare Provider en EE. UU.
2128, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Where has this been the last 20 years!?

5,0 hace 7 meses

Comentarios: I am so excited that I found brightwheel and have had the best experiences using it and sharing it with my families.

Puntos a favor:

I like every feature. From attendance, payment options, documents, menus, curriculum options. The ease of use and set up. Customer service was so helpful when getting started, they have great step by step tutorials if you need, or can talk to someone live, and they were so informative and friendly.

Puntos en contra:

Only thing I can say bad is that I wish I would have had this years ago.

Gilberto
Senior Consultant en Argentina
Banca, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

All-in-one platform designed to make school management easier

4,0 hace 3 meses

Comentarios: Personally, I have had a very positive experience using Brightwheel at my daughter's school. The platform has simplified many aspects of school management, such as communicating with parents, tracking attendance, and organizing events. Thanks to Brightwheel, the entire team has been able to work more efficiently and in a coordinated manner.

Puntos a favor:

Brightwheel is a comprehensive and easy-to-use tool that allows users to manage all school-related tasks quickly and easily. With features like real-time communication, student progress tracking, and payment management, this platform simplifies the day-to-day life of teachers and administrators.

Puntos en contra:

There is nothing not to like about this excellent platform. Everything it offers is very useful and makes it easy to use for people of all ages and skill levels. Plus, thanks to its instant communication features, parents can stay up to date with their children's news and activities at all times.

Laurie
Executive Director en EE. UU.
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Fantastic tool!

5,0 hace 10 meses

Comentarios: From the time I actually signed up for the program, the customer service is always quick and informative. I really enjoy actually speaking to someone rather than a "bot" answer for every question.

Puntos a favor:

Brightwheel has opened the door of communication with my parents without taking the time away from the kids when I need to inform the parent of something that is happening. One click and I can immediately text a parent or send a picture to show a parent what is happening.

Puntos en contra:

I would really like a document hub that the parents can access so I didn't have to send the same document over and over.

Ivan
Teacher en EE. UU.
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Great app for daycares

5,0 hace 4 meses

Comentarios: Great experience. When you check out your child, this is shared in real time with the rest of the authorized users.

Puntos a favor:

Checking in and out our child at daycare

Puntos en contra:

From time to time the system logs you out and it takes a while to log in again, when checking your child in or out

Sade
Owner en EE. UU.
2128, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Bright wheel App

5,0 hace 8 meses

Puntos a favor:

Keeping parents informed on students activities and progress throughout the day.

Puntos en contra:

The least thing is the payment plans that are available.

Kim
Director en EE. UU.
2128, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Brightwheel for the win!

5,0 hace 5 meses

Comentarios: I used brightwheel as a means to comiunciate with cutomers about their children and daily happenings. I appreciated the ease of use and the implicity of interacting with others.

Puntos a favor:

Brightwheel is user friendly and easy to use. It allows for information to be shared in a simple, yet thourough way.

Puntos en contra:

I can not think of any cons at this time.

Lindsey
Owner en Canadá
2128, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

fantastic app

5,0 hace 3 meses

Comentarios: 10 i totally agree with this app its by far the easiest app to follow

Puntos a favor:

easy to login and easy documentation for parents to keep up with everyday events.

Puntos en contra:

That a teacher can not remove old students from the list

Odette
Daycare provider en Canadá
Servicios para instalaciones, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Good services, the APP is very professional.

4,0 hace 10 meses

Comentarios: I have been enjoying to use Brightwheel in my home daycare.
It is great APP and the parents like a lot.
Thanks for let me use it.
Odette Patrocínio

Puntos a favor:

It is simple to use and very helpful to the day care providers and teachers. Also, the services provide are very professional and well managed. The costume service and technical supports are excellent and very attentive with the clients.

Puntos en contra:

Some services are no provide in Canada, such as payments method.

SABRINA
DIRECTOR en EE. UU.
2128, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Quality Product

5,0 hace 4 meses

Comentarios: Our staff/parents love BW because it is easy access to all, parents also enjoy seeing their children's activities and reminders etc...

Puntos a favor:

messages, photos, check in/out, activities, videos, etc...

Puntos en contra:

food: it would be nice if we can erase/delete all the previous meal items

Brian
Technology Technician en EE. UU.
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Must have app for any daycare or childcare facility

5,0 hace 5 meses

Puntos a favor:

Ease of use, functionality, ability to view children's day at a glance (when they eat, have diaper changes, go to naps, and incidents that happen), ability to send and receive pictures/documents with daycare staff, ability to send messages to administrators or teachers

Puntos en contra:

There is a small service fee for paying invoices to daycare using brightwheel. Noone likes paying fees, but I think paying the small fee is worth it to be able to quickly and easily pay invoices from daycare from the comfort of your home

Kathy
Practice Manager en EE. UU.
Veterinaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Great program for parents with kiddos in daycare

5,0 hace 5 meses

Comentarios: Fabulous! Thank you for providing a system that easily helps worried parents know what their kiddos are up to throughout the day!

Puntos a favor:

Ease of use and appealing mobile layout. Easy for my daycare provider to communicate with me throughout the day with updates on my child and send photos. Easy to pay online, eliminating need to use checks.

Puntos en contra:

No cons so far. Easy to access online and easy to use as a mobile application as well.